Simplicity S20EZM Owner's Manual

Owner’s Manual

S20EZM

INDEX

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 2

Two-Wire Polarized Cord � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Parts Identification � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4

Replacement Bags, Belts and Filters� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4

How to Assemble and Operate the Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5

How to Adjust the Handle � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5

How to Adjust the Height of the Nozzle � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6

Edge Cleaning Feature � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �6

Full Bag Indicator � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6

How to Change the Vacuum Bag � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6

How to Change the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Cleaning with On-Board Tools � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

How to Replace the Vacuum Belt and the Headlight Bulb � � � � � � � � � � � � � � � � � � � � � � � � 8

Thermal Motor Protection � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9

Troubleshooting� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

For Best Performance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �11

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions

should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS

APPLIANCE. FOR HOUSEHOLD USE ONLY.

IMPORTANT:

caused when the appliance is not used according to the instructions, or for uses other than those for which it was intended�

WARNING:

• Empty the dust cup before the contents reach the “fill line” on the dust cup� Over-filling the dust cup may cause dirt and debris to clog the filter and cause loss of suction�

• Always unplug the vacuum from the

electrical outlet before removing the dust cup�

• Do not leave appliance when plugged in� Unplug from outlet when not in use and before servicing�

• WARNING: ELECTRIC SHOCK COULD OCCUR IF USED OUTDOORS OR ON WET SURFACES�

• Do not allow to be used as a toy� Close attention is necessary when used by or near children�

• Use only as described in this manual� Use only manufacturer’s recommended attachments�

• Do not use with damaged cord or plug� Or if appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to your Authorized Simplicity Retailer for service�

• Do not unplug by pulling on cord� To unplug, grasp the plug, not the cord�

The manufacturer cannot accept responsibility for damage

To reduce the risk of fire, electric shock, damage or injury:

• Do not pull or carry by cord, use cord as a handle, close a door on the cord, or pull cord around sharp edges or corners� Do not run appliance over cord� Keep cord away from heatedsurfaces�

• Do not handle plug or appliance with wet hands�

• Do not put any object into openings� Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce air flow�

• Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts�

• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes�

• Do not use without filters in place�

• Turn off all controls before unplugging�

• Do not use to pick up flammable or combustible liquids such as gasoline or use in areas where they may bepresent�

• Do not attempt to service the unit while appliance is plugged in�

• Do not use vacuum to pick up water or any wet materials�

• Use extra care when cleaning on stairs�

SAVE THESE INSTRUCTIONS

POLARIZATION INSTRUCTIONS

Power Cord, 2-Wire Polarized Cord

To reduce the risk of electric shock, the charger is equipped with a polarized alternating current line plug (a plug having one blade wider than the other)� This plug will fit into the power outlet only one way� This is a safety feature� If you are unable to insert the plug fully into the outlet, try reversing the plug� If the plug should still fail to fit, contact a qualified electrician to replace the obsolete outlet� Do not defeat the safety purpose of the polarized plug�

PARTS IDENTIFICATION

Handle

grip

Hose

handle

Metal

telescopic

wand

On/Off

pedal

Carpet

height dial

Furniture

guard

Stretch hose

Handle tube

Bag compartment latch

Full bag indicator

Bag compartment

Headlight

Nozzle

Cord storage

hooks

Quick

clean-out

port

Handle release

pedal

Quick cord release

Power cord

Easy-carry handle

Tools

Nozzle hose

REPLACEMENT BAGS, BELT AND FILTER

• Genuine HEPA Media Bags Part # SAH-6, 6 per package

• Genuine Belt Part # EZM-B2, 2 per package

• Genuine HEPA Media & Secondary Filter Set Part # SF20EZM

HOW TO ASSEMBLE AND OPERATE THE VACUUM

How to Attach the Handle to the Vacuum Cleaner

The vacuum and the handle are packed separately�

1� Remove the handle screw and slide the handle into the slots on

top of the vacuum�

2� Line up the hole on the handle with the hole on top of the

vacuum and insert the screw� Make sure the screw is tightened securely (Fig� 1)�

3� Turn the upper cord hook to the upright position and wind the

power cord around the cord hooks when storing the vacuum cleaner (Fig� 2)�

How to Release the Power Cord

1� The upper cord hook has a quick-release� To release the cord,

rotate the hook downward (Fig� 2)�

2� Return the cord hook to the upright position before rewinding

the cord�

On/Off Pedal

1� To turn the vacuum on, push the power pedal on the right side of

the vacuum nozzle from the user’s perspective (Fig� 3)�

2� To turn the vacuum off, push the pedal again�

Fig� 1

Fig� 2

Fig� 3

HOW TO ADJUST THE HANDLE

The handle can be set to one of three positions – upright, middle or low�

1� To release the handle, step on the handle release pedal

on the left side of the vacuum nozzle from the user’s perspective and pull back the handle (Fig� 1)�

2� Upright position – for storage or when cleaning tools are

used (Fig� 2)� The handle locks in this position�

3� Middle position – for normal cleaning (Fig� 3)�

4� Low position – for cleaning under furniture* (Fig� 4)�

* Once in the middle position, step on the handle release pedal again and lower the

handle to the lowposition�

Fig� 1

Fig� 4Fig� 2 Fig� 3

HOW TO ADJUST THE HEIGHT

How to Adjust the Nozzle Height

When the vacuum handle is reclined, rotate the height

Shag/ Frieze

Carpet

Settings for the

floor brush height adjustment dial

Plush

Medium

Pile

Carpet

General

Setting

Carpet

adjustment dial to the type of floor being vacuumed (Fig� 1)�

Fig� 1

EDGE CLEANING FEATURE

The edge cleaning feature provides improved cleaning of carpets near walls and stationary furniture� For maximum edge cleaning, position the right side of the vacuum from the user’s perspective near walls or stationary furniture�

FULL BAG INDICATOR

The full bag indicator changes to red when the bag is full or when there is a clog in the vacuum�

• If the red indicator appears:

• Change the vacuum bag�

• If the vacuum bag is not full check the hose for a clog�

• When cleaning with a tool (dusting brush or crevice tool), the red indicator may appear� In this case, continue cleaning�

Low

Pile Carpet & Bare

Floors

HOW TO CHANGE THE VACUUM BAG

Always operate the vacuum with a vacuum bag installed� Bags should be changed when they are 2/3 full�

1� Unplug the vacuum� Remove the bag

compartment cover (Fig�1)�

2� Remove the bag by grasping the sides of the

bag collar and pulling straight off� Attach a new vacuum bag by pushing the collar onto the inlet(Fig� 2)�

3� Pull out the bottom corners of the new bag

to expand the bag capacity (Fig� 3)�

4� Insert the bottom of the bag compartment

cover into the groove on the bag compartment housing� Press the bag compartment cover into place, closing ittightly�

Fig� 1

Fig� 3

Fig� 1

Fig� 2

HOW TO CHANGE THE FILTERS

This vacuum is equipped with a HEPA media filter and a secondary filter� These filters capture fine dust particles and protect the motor from dirt� Accumulated dirt in the bag compartment will be collected on the filters and may restrict motor performance� It is important to change the filters regularly�

How to Change the HEPA Media Filter

1� Unplug the vacuum� Remove the filter cover below the

dust compartment cover (Fig� 1)�

2� Remove the HEPA media filter by pushing in the tab

on the left and rotating out (Fig� 2)�

3� Insert a new filter and replace the filter cover�

How to Change the Secondary Filter

1� Unplug the vacuum� Remove the bag compartment

cover and remove the vacuum bag�

2� Remove the secondary filter by sliding it out from

under the bag supporter (Fig� 3)�

3� Insert a new filter, replace the bag and bag

compartment cover�

Note: Filters cannot be washed or re-used�

CLEANING WITH ON-BOARD TOOLS

Fig� 1

Fig� 2

Fig� 3

This vacuum is equipped with on-board cleaning tools, including a metal telescopic wand, stretch hose, dusting brush and crevice tool�

1� To use the cleaning tools, lift the hose handle

straight up from the vacuum (Fig� 1)�

2� Extend the wand by pulling the button back

and pulling the smaller wand out of the larger wand (Fig� 2)�

3� Attach any of the tools to the end of the

wand, or directly onto the hosehandle�

Fig� 1

Fig� 2

Refitting brush bar and belt

6. Hook the belt over the drive shaft (the belt must

be slid sideways past the end of the drive shaft).

7. Pass the rotary brush bar through the belt,

ensuring the correct end is located against the belt.

8. Pull the rotary brush bar forward (against the pull

of the belt) and locate the square ends of the

Screw points

Drive shaft

Refitting brush bar and belt

6. Hook the belt over the drive shaft (the belt must

be slid sideways past the end of the drive shaft).

7. Pass the rotary brush bar through the belt,

ensuring the correct end is located against the belt.

8. Pull the rotary brush bar forward (against the pull

of the belt) and locate the square ends of the brush bar into location slots in the floor nozzle.

9. Rotate the brush bar by hand to ensure the belt is

Screw points

Drive shaft

Drive

shaft

Drive

shaft

HOW TO REPLACE THE VACUUM BELT AND HEADLIGHT BULB

CAUTION: Unplug the vacuum cleaner�

How to Remove the Bottom Plate

1� Place the vacuum in the lowest position by stepping

on the handle release pedal (see “How to Adjust the Handle” on page 5)� Turn the vacuum over on a flat surface, exposing the bottom plate�

2� Remove the five screws holding the bottom plate in

place (Fig� 1)�

3� Remove the bottom plate�

How to Replace the Belt

1� Turn the vacuum over and remove the bottom plate

as described above�

2� Lift out the brushroll and remove the belt (Fig� 2)�

3� Loop a new belt around the drive shaft (Fig� 3)

and the raised ring between the bristles on the brushroll (Fig� 4)�

4� Pull the brushroll forward (against the pull of the

belt) and reinsert the ends back into the nozzle (Fig� 5) making sure to line up the end opposite the belt so the flat edges slide down properly�

5� Turn the brushroll by hand, making sure the belt is

not twisted and all rotating parts move smoothly�

6� Replace the bottom plate and the fivescrews�

How to Replace the Bulb

1� Place the vacuum in the lowest position by stepping

on the handle release pedal (see “How to Adjust the Handle” on page 5)�

2� Remove the two screws from the headlight lens (Fig� 6)�

3� Remove the lens and replace the bulb (Fig� 7)�

4� Replace the headlight lens and the twoscrews�

Fig� 1

Fig� 2

Fig� 3

Fig� 4

Fig� 5

Fig� 7Fig� 6

THERMAL MOTOR PROTECTION

This vacuum is equipped with a thermal protector designed to protect it from overheating due to restricted airflow (i�e� clogged hose)� Should this situation occur, the thermal protector will automatically shut off the motor to prevent damage�

NOTE: To determine if the thermal protector turned off the vacuum, check the headlight� If the headlight is on and the motor is off, the thermal protector safety shut off the motor� If both the headlight and motor are off, there is another reason (i�e� unplugged) the vacuum shut off�

How to Reset the Thermal Protector

1� Unplug the vacuum�

2� Allow the vacuum to cool at least 30 minutes�

3� Check for blockages, change the vacuum bag and replace the filters�

4� Plug in the vacuum and begin using�

If the vacuum fails to turn on, return it to an Authorized Simplicity Retailer forservice�

TROUBLESHOOTING

Problem Check Point Possible Solution

Suction power is weak�

The vacuum does not work�

• Vacuum bag

• Wand or hose

• Filters

• Power cord Insert the power plug firmly into an

• If the vacuum bag is 2/3 full, replace it�

• If clogged or blocked, remove the object�

• Replace filters�

electrical outlet�

Sudden loss of power�

Dirt and debris are blowing through exhaust vent�

Any other service should be performed by an AuthorizedSimplicity Vacuum

Retailer� To locate your nearest Authorized Retailer, visit our website at

• Thermal reset Turn off vacuum and unplug from electrical outlet� Let vacuum cool down for 30 minutes before turning back on� Check for clogs� Replace vacuum bag�

• Filters Make sure filters are clean, dry and installed correctly�

www�SimplicityVac�com or call 888-974-6759�

FOR BEST PERFORMANCE

• Keep machine and all accessories clean and in good operating condition�

• Replace the bag when it is 2/3 full�

• Replace the filters once a year or as needed�

• Always use genuine bags, filters and parts, as use of other products may result in poor cleaning or filtration performance� Filtration products are designed for maximum performance�

• Store machine carefully in a dry area�

• For optimum cleaning performance and safety, follow your owner’s manual�

WARRANTY

What is Covered:

This warranty covers any defects in material and workmanship in your new vacuum and applies exclusively to the original purchaser�

How Long Coverage Lasts:

Warranty coverage for this vacuum lasts one year� Household models used commercially are only warranted for 90 days�

What is Not Covered:

• Damage to the vacuum which occurs from neglect, abuse, alterations, accident, misuse or improper maintenance�

• Normal replacement items: disposable filters, bags and belts�

• Damage associated with or resulting from the use of non-genuine parts including normal replacement items�

What We Will Do:

This warranty provides, at no cost to you, all labor and parts to keep this vacuum in correct operating condition during the warranted period�

How to Get Service:

Warranty service can only be obtained by presenting the vacuum to an Authorized Simplicity Retailer� A proof-of-purchase and product serial number will be required before service is rendered� To locate your nearest service center, please call 888-974-6759 or visit www�SimplicityVac�com�

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES WHETHER WRITTEN, ORAL, EXPRESSED OR IMPLIED, (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE)� THIS WARRANTY DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES�

How State Law Applies:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state�

Owner’s Warranty Information (keep this for your records…)

Store name

Store Address City State Zip

Telephone Date of purchase

Serial number Model number

+ 30 hidden pages

Simplicity S20EZM Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual