Simplicity S20D, S20P, S20S User Manual

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Owner’s Manual

Models S20S, S20D, S20P, S20UP

www.SimplicityVac.com

Contents

Getting Started

Important Safety Instructions .................................................................................................... 2

Polarization Instructions ............................................................................................................... 3

State of California Proposition 65 Warnings ........................................................................ 3

Description of the Vacuum ......................................................................................................... 4

Assembling the Vacuum .............................................................................................................. 6

Operation

Unwinding the Power Cord ...................................................................................................... 7

Reclining the Handle ................................................................................................................. 7

Turning the Vacuum On/Off .................................................................................................... 7

Using the Carpet/Floor Selector ............................................................................................ 8

Edge Cleaning ............................................................................................................................ 8

Automatic Carpet Height Adjustment ................................................................................... 8

Vacuuming Under Furniture ..................................................................................................... 9

Carrying the Vacuum ................................................................................................................. 9

Attachment Cleaning

Wand Cleaning ........................................................................................................................... 10

Adjusting the Suction Power for Tool Cleaning ................................................................. 10

Cleaning Tools ............................................................................................................................ 11

Maintenance and Care

Annual Checkup ......................................................................................................................... 12

Power Cord Care ........................................................................................................................ 12

When to Change the Vacuum Bag ....................................................................................... 13

Replacing the Vacuum Bag ...................................................................................................... 14

When to Change the Filters ..................................................................................................... 15

Replacing the HEPA Media or Foam Filter .......................................................................... 15

Replacing the Electrostatic Secondary Filter ...................................................................... 16

Jammed Brushroll ....................................................................................................................... 17

Lifetime Belt ................................................................................................................................. 17

Removing and Reinstalling the Bottom Plate ...................................................................... 18

Unclogging the Nozzle and Hose ........................................................................................... 19

Thermal Motor Protection ......................................................................................................... 20

Problem Solving Guide

Troubleshooting .......................................................................................................................... 21

Visit Simplicity Vacuums Online ............................................................................................. 21

How to Contact Your Authorized Retailer ............................................................................ 21

Key Replacement Parts ............................................................................................................ 21

For Best Performance ............................................................................................................... 21

Warranty ......................................................................................................................................... 22

IMPoRtAnt sAFetY InstRUCtIons

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE

USING THIS APPLIANCE

The manufacturer cannot accept responsibility for damage

IMPoRtAnt:

To reduce the risk of fire, electric shock or injury:

caused when the appliance is not used according to the instructions or for uses other than those for which it was intended.

• Do not leave appliance when plugged in.

Unplug from outlet when not in use and before servicing.

• Do not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Close

attention is necessary when used by or near children.

• Use only as described in this manual.

Use only manufacturer’s recommended attachments.

• Do not use with damaged cord or plug.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to your Authorized Simplicity Retailer for service.

• Do not pull or carry by cord, use cord as

a handle, close a door on the cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

• Do not handle plug or appliance with wet hands.

• Do not put any object into openings. Do

not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce air flow.

• Keep hair, loose clothing, fingers and all

parts of body away from openings and moving parts.

• Do not pick up anything that is burning or

smoking, such as cigarettes, matches or hot ashes.

• Do not use without vacuum bag and/or filters in place.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or

combustible liquids such as gasoline or use in areas where they may be present.

• Do not unplug by pulling on cord. To

unplug, grasp the plug, not the cord.

sAVe tHese InstRUCtIons.

• Do not attempt to service the unit while

appliance is plugged in.

PolARIzAtIon InstRUCtIons

Power Cord, 2-Wire Polarized Cord

To reduce the risk of electric shock, this product is equipped with a polarized alternating current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact a qualified electrician to replace the obsolete outlet. Do not defeat the safety purpose of the polarized plug.

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to

cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to

cause birth defects or other reproductive harm.

DesCRIPtIon oF tHe VACUUM

1 Ergonomic Handle

2 Main On/Off Power Switch

3 Power Cord

4 Carrying Handle

5 Bag Compartment Latch (to Replace Vacuum Bag and Filters)

6 Xenon Headlight

7 Brushroll Jam Indicator (models S20P and S20UP)

8 Vacuum Nozzle

9 Furniture Guard

10 Carpet/Floor Selector (models S20D, S20P and S20UP)

11 Quick Release Upper Cord Hook

12 Wand Release Button

13 Telescopic Wand

14 Full Bag Indicator (models S20D, S20P and S20UP)

15 Suction Control Dial

16 Wand Extension Button

17 Crevice Tool

18 Combination Dusting/Upholstery Brush

19 Thermal Motor Protection Reset Button

20 Handle Release Pedal

AsseMBlInG tHe VACUUM

Attaching the Handle to the Vacuum

NOTE: Do not plug in the vacuum until it is completely assembled.

The vacuum cleaner and the handle are packed separately.

• Remove the handle screw (Fig.1). Then position the handle behind the vacuum cleaner and level with the top of the unit. Hold the power cord down and away from the vacuum while the handle is being attached. Make sure that the switch on the handle is positioned toward the front of the vacuum cleaner.

• On the bottom of the handle are two “T-shaped” rails that slide forward onto two guides located on the top of the vacuum cleaner. Line up the handle so that the “T-shaped” rails will slide into the guides and push the handle downward into the vacuum (Fig. 2).

Fig. 1

• Insert the handle screw and tighten securely (Fig. 3).

• Remove the bag compartment cover to

ensure a vacuum bag is in place.

• Your vacuum is now ready for use.

• If storing the vacuum, wrap the cord

clockwise around the top and bottom cord hooks. Fasten the plug to the wrapped cord using the channel on the plug.

Fig. 2

Fig. 3

Unwinding the Power Cord

• The Quick Release Upper Cord Hook

rotates to allow for quick access to the power cord. Turn the Upper Cord Hook downward and you can quickly drop the power cord to the floor without unwinding it from the cord hooks (Fig. 1).

• When storing the vacuum cleaner turn the

Quick Release Upper Cord Hook to the upright position and wrap the power cord around the cord storage hooks.

Reclining the Handle

• Press the Handle Release Pedal with your

foot to recline the handle (Fig. 2).

oPeRAtIon

This vacuum is intended for household use only.

Fig. 1

Turning the Vacuum On/Off

• To turn the vacuum cleaner on, press the On/Off Switch located on the handle to the “On” position (Fig. 3).

• To stop the vacuum cleaner, press the On/Off switch to the “Off” position.

• Always turn the vacuum cleaner off before unplugging it from the electrical outlet.

Fig. 2

Off

OFF

Fig. 3

oPeRAtIon

Using the Carpet/Floor Selector (models S20D, S20P and S20UP)

To Vacuum Carpet:

For carpet cleaning, slide the Carpet/Floor Selector toward the back of the nozzle so that it reads “Carpet” (Fig. 1).

To Vacuum Hard Surfaces and Use Tools:

For cleaning bare floors or using tools, slide the Carpet/Floor Selector toward the front of the nozzle so that it reads “Floor & Tools”. This prevents the brushroll from spinning and potentially damaging your floor (Fig. 2).

Edge Cleaning

The edge cleaning feature provides improved cleaning of carpets near walls and stationary furniture. For maximum edge cleaning, place the right side of the nozzle against the wall or furniture.

CARPET

Carpet

Fig. 1

FLOOR &

TOOLS

Floor & Tools

Fig. 2

Automatic Carpet Height Adjustment

Your vacuum cleaner is designed with an automatic self-adjusting nozzle. No manual adjustments are required. The height of the nozzle automatically adjusts to the carpet pile height. This self-adjusting feature allows the nozzle to float evenly over all carpet pile surfaces.

Vacuuming Under Furniture

Your vacuum will lie flat on the floor for effective cleaning under beds and tables.

• Press the Handle Release Pedal once for normal vacuuming (Fig. 1).

• Press the Handle Release Pedal a second time to enable the vacuum to lie flat on the floor (Fig. 2).

oPeRAtIon

Fig. 1

Carrying the Vacuum

To safely transport your vacuum, especially when carrying the vacuum up and down stairs, use the Carrying Handle located at the top of the bag compartment (Fig. 3).

Fig. 2

Fig. 3

AttACHMent CleAnInG

Your vacuum is a comprehensive cleaning system equipped with an upholstery tool, dusting brush, crevice tool, telescopic wand and a stretch hose.

Wand Cleaning

• Remove the Telescopic Wand from the body of the vacuum by pulling it up and out of the holder.

• Extend the wand by sliding the Wand Extension Button forward while extending

the wand to desired length.

• Attach any of the tools to the end of the

Telescopic Wand.

• When finished with wand cleaning, insert the

wand back into the vacuum and secure it by pushing the curved handle into the holder.

Adjusting the Suction Power for Tool Cleaning

Full suction power may be too strong for

some cleaning situations. For example,

reduced suction power would be appropriate for cleaning sheer curtains.

• On the back of the vacuum, locate the

Suction Control Dial and turn it to the desired position. This reduces the suction power coming through the hose. Close the Suction Control Dial when finished to restore full suction power.

Cleaning Tools

Your vacuum is equipped with a dusting brush, upholstery brush and crevice tool.

• Turn the Carpet/Floor Selector on the nozzle

to the “Floor & Tools” position (models S20D, S20P and S20UP only) and remove the cleaning wand from the vacuum.

• Insert any of the tools onto the end of the wand.

Dusting Brush

Ideal for table tops, shelves, blinds or

hard surface floors.

Upholstery Tool

Remove the dusting brush clip for

upholstery cleaning. Ideal for soft surfaces like chairs and couches.

AttACHMent CleAnInG

Wand with Dusting Brush

Crevice Tool Ideal for tight places like between seat

cushions or corners.

Crevice Tool

Dusting Brush

Dusting Brush Clip

Upholstery Tool/Dusting Brush

MAIntenAnCe AnD CARe

Annual Checkup

To keep your vacuum in peak operating condition, it is recommended you bring your vacuum to an Authorized Simplicity Retailer for an annual checkup. Your retailer

will conduct a comprehensive examination

to ensure your vacuum is in top operating condition.

Power Cord Care

• If cord or plug has any apparent damage,

refrain from using the vacuum. Please visit an Authorized Simplicity Retailer for a new cord or plug.

• When vacuum is in use, hold the cord to

keep from running over it.

• Avoid obstructions and do not pull cord

around sharp edges or corners.

• Always keep cord away from heated

surfaces and never close doors on it as this may cause damage to the wiring.

• To unplug, always grasp the plug, not the cord.

When to Change the Vacuum Bag (models S20D, S20P and S20UP)

The Full Bag Indicator Light is designed to show when the bag is full or when there is a clog in the vacuum.

The system measures airflow and alerts the user when airflow is significantly reduced – most commonly from a full bag or a clog.

The light could also come on when vacuuming fine powders such as flour or drywall dust. These materials can quickly block the bag pores, significantly reducing airflow before the bag is actually full. The vacuum bag should still be changed.

The light may also come on during attachment cleaning. If the light goes off when attachments are no longer in use, the vacuum bag does not need to be changed.

MAIntenAnCe AnD CARe

For model S20S:

To maintain optimal performance change your vacuum bag once a month or when the bag is two-thirds full.

NOTE: The vacuum bags are disposable and intended to only be used once. Do not attempt to reuse the bag as suction and filtration performance will be greatly reduced.

MAIntenAnCe AnD CARe

Replacing the Vacuum Bag

NOTE: Unplug the vacuum cleaner from the electrical outlet before changing the bag.

• Open the bag compartment by lifting up the latch on the bag compartment cover.

• Remove the used vacuum bag by pulling the red bag collar tab away from the vacuum (Fig. 1). Slide the used bag out of the holder which automatically seals the bag (Fig 2). Discard the used bag.

• To install a new bag, slide the bottom of

the red bag collar into the bag holder until it “snaps” into place (Fig. 3).

• Push the top of the bag collar upward until the bag holder “snaps” into place on the vacuum (Fig. 4).

• Tuck the bag corners into the bag

compartment before replacing the bag compartment cover.

• Replace the bag compartment cover.

Fig. 1

Fig. 2

Fig. 3 Fig. 4

When to Change the Filters

At minimum, it’s recommended to replace the filters once a year or after using 12 vacuum bags, whichever comes first.

If someone in your household is sensitive to airborne allergens, it is recommended to change the filters after every six vacuum bags.

Replacing the HEPA Media or Foam Filter

Depending on the model, your vacuum is equipped with either a HEPA media filter or a foam filter.

NOTE: Unplug the vacuum cleaner from the electrical outlet before changing the filters.

MAIntenAnCe AnD CARe

• Remove the bag compartment cover.

• Locate the filter on the front of the vacuum.

• Remove the used filter and throw away.

Filters cannot be washed and reused.

• Press a new filter into place on the front of the vacuum.

• Replace the bag compartment cover.

MAIntenAnCe AnD CARe

Replacing the Electrostatic Secondary Filter

NOTE: Unplug the vacuum cleaner from the electrical outlet before changing the filters.

The electrostatic secondary filter protects the motor from dust and dirt. Before installing a new vacuum bag, check the filter. Accumulated dirt in the bag compartment will be collected on this filter and may restrict motor performance when the filter becomes dirty.

• Remove the bag compartment cover.

• Locate the secondary filter on the bottom

of the bag compartment.

• Slide the used secondary filter out from

under the bag support.

• Insert a new filter by sliding it under the bag support.

• Replace the bag compartment cover.

Jammed Brushroll (Models S20P and S20UP)

CAUTION! To Reduce the Risk of Injury From

Moving Parts, Unplug Before Servicing.

If an object, such as a throw rug or article of clothing is ever picked up into your vacuum, the vacuum will sense this Jammed Brushroll condition and turn off the brushroll. When this happens, the Brushroll Warning light on the top of the nozzle will light up in red.

MAIntenAnCe AnD CARe

Brushroll

• Turn off the vacuum.

• Remove the cause of the jam.

• Turn the vacuum back on.

• If the brushroll is free of any object and

the Brushroll Warning light is still lit, please take it to an Authorized Simplicity Retailer for service.

Lifetime Belt (models S20P and S20UP)

Your vacuum belt is covered with a lifetime warranty. Should the vacuum belt break, simply bring your vacuum to your Authorized Simplicity Retailer for a free replacement.

Red Warning Light Indicates a

Jammed Brushroll Condition

MAIntenAnCe AnD CARe

Removing and Reinstalling the Bottom Plate

WARNING! To Reduce the Risk of Electrical

Shock or Injury From Moving Parts, Unplug Before Servicing or Cleaning.

• Press the handle release pedal twice and place

the vacuum cleaner in the flat position.

• Turn the vacuum cleaner over, exposing the

bottom plate.

• Slide the two locking latches toward the center.

• Press the tabs inward on each side and

remove the bottom plate.

• Reinstall by placing the lower edge of the

bottom plate along the lower edge of the nozzle. Snap the bottom plate into place. Slide the locking latches to the outside edges.

Unclogging the Nozzle and Hose

WARNING! To Reduce the Risk of Electrical

Shock or Injury From Moving Parts, Unplug Before Servicing or Cleaning.

The hose located on the back of the vacuum carries the dirt from the nozzle to the vacuum bag. The hose also functions as the attachment cleaning hose. First check to see that a bag is properly installed.

If the Hose Becomes Clogged

There are three areas to check if you suspect a clog in the hose:

Suction Dial

• Turn the Suction Dial to the open position.

Remove the clog or blockage (Fig. 1).

MAIntenAnCe AnD CARe

Fig. 1

Inlet Tube

Nozzle Inlet Tube

• Turn the vacuum over and remove the

bottom plate (See page 18). Check the nozzle inlet tube for obstructions (Fig. 2). Clear the tube and reinstall the bottom plate.

Nozzle Hose

• Turn the vacuum over and remove the

bottom plate (See page 18). Remove one screw at the base of the nozzle hose (Fig. 3). Clear the hose of blockage and replace the screw. Reinstall the bottom plate.

Fig. 2

Screw

Fig. 3

MAIntenAnCe AnD CARe

Thermal Motor Protection

WARNING! To Reduce the Risk of Electrical

Shock or Injury From Moving Parts, Unplug Before Servicing or Cleaning.

Your vacuum is equipped with a safeguard to recognize when the vacuum might overheat and shuts off. Common reasons why a vacuum may overheat include operating the vacuum with a full bag or when there is a clog in the vacuum.

Check the headlight to verify that your vacuum shut off due to the thermal motor protection. If when the vacuum is turned on, the motor is off, but the headlight is on then the thermal motor protection system did shut off the vacuum.

If both the motor and the headlight are off, then your vacuum is not working for some

other reason, like a pulled plug for example.

If the Thermal Motor Protection System shuts off your vacuum, follow these steps:

Thermal Reset

1. Unplug machine

2. Locate problem source (clogged hose or full bag)

3. Correct problem

4. Press reset button

If problem persists,

consult owner’s manual

or contact retailer.

• Unplug the vacuum.

• Inspect the vacuum for a full bag condition

or a hose clog and correct the problem.

• Locate the Thermal Motor Protection Reset

Button on the back of the vacuum. Press the button and resume vacuuming.

If problem continues, contact your Authorized Simplicity Retailer.

PRoBleM solVInG GUIDe

Troubleshooting

WARNING! To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug

Before Servicing or Cleaning.

CAUTION! To reduce the risk of electric shock, do not handle plug or appliance with wet hands.

PROBLEM

Vacuum won’t turn on

Vacuum won’t pick up or low suction

Dust escaping from vacuum

Any other service should be performed by an Authorized Simplicity Retailer.

To locate your nearest Authorized Simplicity Retailer, visit our website

at www.SimplicityVac.com or call 888-9-SIMPLY.

POSSIBLE REASON

• Power cord not rmly

plugged in

• Blown fuse or tripped

breaker

• Needs service

• Vacuum bag full

• Clogged lter

• Hose clogged

• Worn brushes

• Bag compartment cover is not installed properly.

• Filters not installed correctly

Key Replacement Parts

• Genuine HEPA Media Vacuum Bags: SMH-6

• Genuine Vacuum Belts: S20B-2 (models S20S and S20D)

• Genuine Filters: SF20UP (model S20UP)

SF20DP (models S20D and S20P) SF20S (model S20S)

POSSIBLE SOLUTION

• Plug unit in rmly.

• Check house fuse or breaker. Replace fuse / reset breaker.

• Take to Authorized

Simplicity Retailer

• Replace bag.

• Replace lters.

• Remove obstacle.

• Replace brush strips.

• Attach the bag

com part m ent cove r.

• Review lter installation

(pages 15-16).

For Best Performance

• Keep your vacuum clean and in good operating condition.

• Change vacuum bags once a month or when the full bag light is illuminated to maximize

cleaning performance.

• Always use genuine Simplicity vacuum bags and replacement parts. Use of other products may result in poor cleaning performance, potential vacuum cleaner damage and may void vacuum

warranty. Genuine products are designed for maximum cleaning performance.

• Have your vacuum checked annually by your Authorized Simplicity Retailer.

• Store your vacuum carefully in a dry area.

• For optimum cleaning performance and safety, follow your owner’s manual instructions.

WARRAntY

What is Covered:

This warranty covers any defects in material and workmanship in your new Simplicity vacuum and applies exclusively to the original purchaser.

How Long Coverage Lasts:

Warranty coverage lasts five years for the S20P and S20UP models. Warranty coverage lasts four years for the S20S and S20D models. Household models used commercially are only warranted for 90 days.

What is Not Covered:

• Damage to the vacuum which occurs from neglect, abuse, alterations, accident, misuse or improper maintenance.

• Normal replacement items: disposable bags, disposable filters, light bulbs, belts (models

S20S and S20D) and agitator brushes.

What We Will Do:

This warranty provides, at no cost to you, all labor and parts to keep this vacuum in correct operating condition during the warranted period.

How to Get Service:

Warranty service can only be obtained by presenting the vacuum to an Authorized Simplicity Retailer. A proof-of-purchase and product serial number will be required before service is rendered. To locate your nearest service center, please call 888-9-SIMPLY or visit www.SimplicityVac.com.

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES WHETHER WRITTEN, ORAL, EXPRESSED OR IMPLIED, (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). THIS WARRANTY

DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

How State Law Applies:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.