“Simple Hub,” “Simple System,” “Simple Control,” and the Simple Control logo are trademarks of Roomie
Remote, Inc. All other company, product, and service names are for identification only. All trademarks and
registered trademarks are the property of their respective owners.
Limitations
The information is this document may change at any time. It may include technical inaccuracies or
typographical errors.
Statement of Liability
Except as provided in this document and to the maximum extent permitted by law, Roomie Remote, Inc.
shall not be liable for incidental or consequential losses or damages of any nature whatsoever, including, but
not limited to, lost profits or commercial loss, business interruption, loss of business information, loss of
data, loss of privacy, or loss of confidentiality.
One Year Limited Warranty for Simple Hub Appliance
For a period of One (1) year after receiving your Simple Hub appliance, we will repair it or replace it with a
new one if there are inherent major defects related to the hardware. Inherent major defects are defined as
problems that do not allow the device to function normally. For instance, if your Simple Hub appliance
cannot boot or does not power on at all, these would be considered inherent major defects. Hardware
defects that result from clear negligence, misuse, or abuse of the hardware by the user are not covered by
this replacement policy. Please be in possession of the hardware in question and be prepared to supply us
with photos and a detailed description to show the inherent major defects you are experiencing. Note that
the Simple Hub appliance is not a user-serviceable device; do not open the unit. If you open the Simple Hub
appliance, you void the warranty.
Please Note: Simple System + Simple Hub Model SCRB130
includes a hub license and Hub for Mac License
Simple System Model SCRB110 Includes a hub license and
Hub for Mac License
Simple System: Simple Service subscription is included
Please Note:
Simple System + Simple Hub Model SCRB130: includes a hub license and Hub for Mac License
Simple System Model SCRB110: Includes a hub license and Hub for Mac License
Simple System: Simple Service subscription is included
This User Guide describes Simple Hub, which adds functionality to your Simple Control Home or Simple Control System environment.
OTE:Throughout the rest of this document, Simple Control Home and Simple
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Control System will be referred to simply as Simple Control.
This Introduction includes:
•“About Simple Hub” on page 5
•“Multiple Instances of Simple Hub on a Network” on page 6
•“Features” on page6
•“Purchasing a Simple Hub License” on page7
•“Audience” on page7
•“Additional Resources” on page7
ABOUT SIMPLE HUB
All Simple Hub platforms support the following core Simple Hub functionality:
Two Simple Hub platforms, mentioned below, support additional features.
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OTE:All Simple Hub platforms require a Simple Hub License. Some features also
Simple Hub is available on multiple platforms:
•Simple Hub for iOS. Supports all of the core Simple Hub functionality mentioned
above in a Simple Control client.
•Simple Hub appliance. Supports all of the core Simple Hub functionality mentioned above via an appliance that is added to your local network.
•Simple Hub for Mac. Supports all of the core Simple Hub functionality mentioned above, plus commands and screen, keyboard, and mouse control of the
host macOS system.
require a Simple Service subscription.
•Simple Hub for Apple TV. Supports all of the core Simple Hub functionality
mentioned above, plus viewing of the cameras on your local network.
You can have multiple instances of Simple Hub on your local network, but only one
can be set as master.
The master Simple Hub acts as the master control for Simple Control clients on the
local network, including support for the Remote Access feature and interaction with
a SmartThings environment. There are two common cases for having more than one
instance of Simple Hub on your local network:
•Control of a Mac computer. So that you can use commands and have screen,
keyboard, and mouse control of the host macOS system.
•Camera viewing. So that you can view cameras on your local network.
I
MPORTANT:If you do have a second instance of Simple Hub on your local network,
make sure one instance is set to master and the other is set to slave.
FEATURES
Simple Hub features include:
•Secure Synchronization: Simple Hub keeps your Simple Control configurations
securely synchronized on all of your clients. Changes on one client are automatically reflected on all other clients.
And even if no Simple Control clients are active, Simple Hub tracks configurations, status for all activities, and power states of all devices.
•Remote Access: Commands, activities, and feedback to and from your clients
work remotely from outside your local network when the Simple Control client is
securely paired with Simple Hub and Remote Access enabled. You can raise or
lower blinds from the office, for example, or lower the thermostat while away.
Remote Access requires Simple Hub and a Simple Service subscription.
•SmartThings Integration: Integrates Simple Hub and SmartThings, allowing you
to trigger Simple Control activities based on SmartThings events. Download the
Simple Control/SmartThings Integration Pack from the Simple Control website
and refer to the included PDF file for more information.
•Amazon Echo Integration: Integrates Simple Hub and Amazon Echo, allowing
you to control your Simple Control environment by speaking commands. Refer to
the Simple Control/Amazon Echo Integration Guide for more information.
•Triggers: Lets you run a Simple Control activity based on specified criteria (for
example, my Lutron keypad button was pressed, it’s 10 p.m., 30 minutes have
passed, and so on). Simple Hub automatically monitors all configured triggers
and initiates them when it is specified as the trigger agent.
Released August 2016
•Configuration Lockdown: Lets you lock the configuration of a Simple Control
client; while locked, you cannot change the client’s configuration. You can set a
PIN so that you can unlock the configuration when desired.
Configuration lockdown requires a Simple Service subscription.
You can purchase a Simple Hub License from the Simple Store or in-app on a Simple
Control client. When purchased, your Simple Hub License is associated with your
Simple Control account, not to a particular device.
OTE:Make sure to sign in to your Simple Control account before you purchase
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your Simple Hub License.
Purchasing a Simple Hub License from the Simple Store
To purchase a Simple Hub License from the Simple Store:
1.Navigate to the Simple Store (https://store.simplecontrol.com/index.php/cus-
tomer/account/login/).
2. Sign in to your Simple Control account.
3. Click Store in the My Account section, click Simple Hub License, then click Add to Cart.
4. Follow the on-screen instructions to make your purchase.
Purchasing a Simple Hub License In-App
To purchase a Simple Hub License in-app in Simple Control Home:
1.On the Simple Control client, open Settings.
2. Make sure you are signed in to your Simple Control account.
3. Tap Simple Store, then scroll down to the Simple Hub License section.
4. Follow the on-screen instructions to make your purchase.
AUDIENCE
This User Guide is for users of Simple Hub.
We expect you are familiar with:
•your local network and basic networking concepts
•your Simple Control environment
ADDITIONAL RESOURCES
Additional resources for Simple Hub include:
•Simple Control User Guide: Describes the features of Simple Control clients.
Available on the Simple Control website.
•Knowledge Base:Answers many questions; on the Simple Control website.
•Support: Lets you submit a support request via the Simple Control website.
•“Dedicating an iOS Device using Guided Access Mode” on page 18
ABOUT SIMPLE HUBFORIOS
Simple Hub for iOS supports all of the core Simple Hub functionality described in
“About Simple Hub” on page 5.
Simple Hub for iOS is different from Simple Hubs that run on other platforms in that
you can enable and control it from within your Simple Control client.
Simple Hub for iOS
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OTE:Simple Control recommends dedicating your iOS device to Simple Control
using Guided Access Mode. Refer to “Dedicating an iOS Device using Guided
Access Mode” on page 18 for more information.
SYSTEM REQUIREMENTS
Simple Hub for iOS requires:
•Simple Control Home or System Version 4.5 or greater
•Simple Hub License
•Logged in on the iOS device to the Simple Control account used to purchase the
Simple Hub License
•Guided Access mode on the iOS device (refer to “Dedicating an iOS Device using
Guided Access Mode” on page 18 for additional information). Make sure the iOS
device is connected to a charger and that Auto-Lock (Simple Control > Settings > Auto-Lock) is set to Never.
You might also want to consider logging out of iCloud and the App Store; contact
Apple for additional information.
The Simple Hub screen changes to show that Simple Hub is enabled and to list the
iOS device you are using in the Simple Hub Devices section.
When the client you are using has Simple Hub
for iOS enabled, the text at the top of the
Simple Hub screen reads Simple Hub with a
status of Enabled, as shown here.
Clients paired with the device that has Simple
Hub enabled reads Paired With and the
name of the iOS device with Simple Hub for
iOS enabled.
For example, Paired With and Scott’s iPod
Touch.
DISABLING SIMPLE HUBFORIOS
To disable Simple Hub for iOS:
1.In Simple Control, tap the Settings icon.
The Settings screen appears.
2. Tap Simple Hub.
The Simple Hub screen appears.
3. Disable Simple Hub for iOS by tapping the slider until the black background
appears.
Simple Control client configurations are secured by pairing with Simple Hub for iOS.
Pairing also associates your Simple Hub License with Simple Hub for iOS.
MPORTANT:Pairing requires a Simple Hub License and a Simple Service subscrip-
I
tion. A Simple Service subscription must be active on the Simple Control client to pair Simple Hub for iOS with that client.
Simple Hub for iOS offers to pair with the first Simple Control client it finds on the
local network without asking for approval.
Additional clients must be approved: the second client must be approved by the first
client, the third client can be approved by either the first or second client, and so on.
OTE:If you want clients to be approved automatically, enable Automatically
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Approve Pairing Requests in the Simple Hub Settings on a paired client
(Settings > Simple Hub > Simple Hub Devices).
Pairing the First Client with Simple Hub for iOS
The first Simple Control client you pair with Simple Hub for iOS does not require
approval.
To pair the first client with Simple Hub for iOS:
1.After enabling Simple Hub for iOS, open a Simple Control client.
2. Simple Hub finds the client on the local network and offers to pair with it.
3. Tap Yes.
The client is paired with Simple Hub.
Pairing Additional Clients
All Simple Control clients after the first client that you want to pair with Simple Hub
for iOS must be approved by an already-paired client.
OTE:If you want clients to be approved automatically, enable Automatically
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Approve Pairing Requests in the Simple Hub Settings on a paired client
(Settings > Simple Hub > Simple Hub Devices).
The Detected Home screen appears on the
client.
It could take a moment after opening the client for the Detected Home screen to appear.
Because this is the first client to pair with
Simple Hub, no approval is required to pair.
To pair additional clients with Simple Hub for iOS:
1.Open the Simple Control client you want to pair with Simple Hub.
Simple Hub finds the client on the local network and offers to pair with it.
Because this is not the first Simple Control
client to pair with Simple Hub on this network, approval by an already-approved client
is required to pair.
2. Tap Yes.
3. On a Simple Control client that has already been paired with Simple Hub, the
Pairing Request screen appears.
4. Tap Approve.
The client is now paired with Simple Hub.
Troubleshooting Pairing
In some cases, an older or misconfigured router may prevent Simple Hub for iOS from
offering to pair with Simple Control clients. In this situation, you can manually pair a
client with Simple Hub for iOS.
To manually pair a Simple Control client with Simple Hub for iOS:
1.Open the Simple Control client you want to pair with Simple Hub, tap the Settings icon, then tap Simple Hub.
The Simple Hub screen appears.
2. In the Simple Hub Devices section, tap the Simple Hub with which you want to
pair.
3. In the Pairing section, tap Pair with Simple Hub, then tap Pair when prompted.
If this is the first Simple Control client you are pairing with Simple Hub, no
approval is required.
If this is an additional client you are pairing, the pairing request must be approved
on an already-approved client.
If you are still experiencing issues, try one of these methods:
•Reset Simple Hub for iOS: On a Simple Control client paired with Simple Hub for
iOS, tap the Settings icon, tap Simple Hub, tap the name of the iOS device hosting Simple Hub for iOS in the Simple Hub Devices section, tap Reset [device
name] (near the bottom of the Simple Hub screen), then try pairing again.
OTE:Because Simple Hub for iOS is enabled on a Simple Control client, when you
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reset Simple Hub for iOS you reset the Simple Control client.
Resetting the Simple Hub can only be done from a client on the same network;
you cannot reset a Simple Hub from a client that is accessing your network via the
Remote Access feature.
When you reset Simple Hub for iOS, the configuration from the client will be
pushed onto Simple Hub as the active configuration.
•Reset the Simple Control client: Open the client, tap the Settings icon, tap
Reset Simple Control (near the bottom of the Settings screen), tap Reset when
the confirmation dialog appears, then try pairing again.
When you reset a Simple Control client, its configuration will be lost and the client will be prompted to inherit the active configuration from Simple Hub.
Once Simple Hub for iOS is enabled in Simple Control, you can configure it.
To configure Simple Hub for iOS:
1.In Simple Control, tap the Settings icon.
The Settings screen appears.
2. Tap Simple Hub.
The Simple Hub screen appears.
3. Find the Simple Hub Devices section and tap the name of the iOS device hosting
Simple Control.
A screen with the name of the iOS host device appears.
4. Configure the following settings appropriately:
•Licensed To: Displays the email address of the Simple Hub License owner.
•OS Version: Shows the version of iOS running on the iOS host device.
•IP Address: Shows the IP address of the Simple Hub for iOS host device.
•External URL: Shows the URL needed to make a connection to Simple Hub
for iOS from outside your network.
If a URL appears (for example, https://198.51.100.100:47148), you do not
need to do anything. Note that the IP address in your URL will be different
than what is shown in this example.
If a URL does not appear, refer to Simple Hub DNS Name for more information
•Automatically Approve Pairing Requests: When enabled, Simple Hub auto-
matically approves all pairing requests; approval from an already-approved
client is no longer required.
•Allow Commands From External Systems: When enabled, Simple Hub for
iOS allows commands from external systems, such as SmartThings or other
systems that use Simple Control’s REST API.
•Simple Hub DNS Name: Used to set up a port forwarding rule on your router
to support access from outside your network, if needed. Most routers will not
require a port forwarding rule to be created. A port forwarding rule is generally only needed with older routers that do not support standard protocols
and thus remote access does not work initially.
If a URL appears in the External URL field, you do not need to create a port
forwarding rule. If a URL does not appear in the External URL field, put your
external IP address in the Hostname field, then configure a port forwarding
rule on your router. Refer to your router’s documentation for information
about creating a port forwarding rule.
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OTE:Amazon Echo support does not require port forwarding. Only the Remote
Access feature and External Commands may require port forwarding.
Simple Hub keeps your Simple Control configurations securely synchronized on all of
your Simple Control clients. Changes on one client are automatically reflected on all
other clients.
Even if no Simple Control clients are active, Simple Hub tracks configurations, status
for all activities, and power states of all devices.
You can also lock the configuration of a synchronization peer.
You can view all current synchronization peers on the Simple Hub screen of the Set-
tings on a paired Simple Control client.
To view synchronization peers:
1.On a Simple Control client paired with Simple Hub, open Settings, then tap Simple Hub.
The Simple Hub screen appears.
2. Tap Synchronization Peers.
The current synchronization peers display.
This screenshot shows one synchronization
peer: Scott’s iPad.
The unlocked padlock icon next to Scott’s iPad indicates that its configuration can be
locked using Configuration Lockdown.
If Simple Hub for iOS is enabled on a device, it does not appear as synchronization
peer.
To lock the configuration of a synchronization peer:
1.Tap the padlock icon.
2. On the screen that appears, enter a PIN, then tap Done.
You must use numbers; letters and special characters are not allowed.
3. To unlock the configuration, switch to the device you locked, open the Simple
Control client, then tap the Settings icon.
4. Enter the PIN you created above.
5. When the correct PIN is entered, the Settings screen appears.
6. Navigate to Prevent Editing, then disable it (tap or slide the white circle until the
green background disappears).
The Remote Access feature lets you control devices from outside your local network.
OTE:You cannot control RTSP cameras (that is, cameras that stream live video)
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remotely. Cameras that send still images, NestCam and DropCam, are
viewable.
The Remote Access feature requires: a Simple Hub License, a Simple Service subscription, and that you be signed in to your Simple Control account.
You must enable the Remote Access feature to integrate Simple Control with Amazon Echo. Refer to the Simple Control/Amazon Echo Integration Guide for more infor-
mation.
Before you can control devices from outside your local network, you must:
•securely pair the Simple Control client with Simple Hub
•log in to your Simple Control account
To set up a Simple Control client for remote access:
1.On the Simple Control client, open Settings.
The Settings screen appears.
2. Tap Simple Hub.
The Simple Hub screen appears.
3. Verify that the Simple Control client is paired with Simple Hub.
4. Make sure Allow Remote Access is enabled (the slider has a green background).
This screen shot shows Remote Access
enabled.
5. If you have an iPhone, you can turn off Wi-Fi and use Simple Control to verify that
remote access is working correctly.
6. Otherwise, take your iOS device to a remote location with Internet access and use
Simple Control.
When Simple Hub for iOS is enabled (and it is the only instance of Simple Hub on your
local network), it must be the active app at all times or the functionality it supports is
lost.
To make sure this does not happen, Simple Control recommends using Guided Access
mode on the host iOS device. Guided Access mode is an iOS feature that restricts the
iOS device to running a single app; in this case, Simple Control.
To dedicate an iOS device to Simple Control:
1.Connect the iOS device to a power source.
2. On your iOS device (not in Simple Control), navigate to Settings > General > Accessibility > Guided Access.
The Guided Access screen appears.
3. Enable Guided Access (by tapping the slider so that the green background
appears).
4. Exit from Settings on your iOS device.
5. Open the Simple Control client.
6. Navigate to Settings, then set Auto-Lock (Settings > Auto-Lock) to Never.
7.W i th t he S im p l e C o n tr o l c l i e nt o pe n , triple click the Home button on the iOS
device.
The Guided Access screen appears.
8. Tap Start.
The Set Passcode screen appears.
9. Enter a passcode, then re-enter it.
Guided Access begins.
You can use the Simple Control client normally, but you cannot leave the client
without exiting from Guided Access mode.
10. To exit from Guided Access mode, triple click the Home button, enter the passcode, then click End.
The Simple Hub appliance supports all of the core Simple Hub functionality described
in “About Simple Hub” on page 5.
Simple Hub Appliance
The Simple Hub appliance is different from Simple Hubs on other platforms in that
the software runs on a separate hardware appliance you add to your local network.
PACKAGE CONTENTS
The Simple Hub package includes:
•Simple Hub appliance: The physical device that connects to your local network.
•Power Adapter: One end connects to power, the other end has a USB port.
•USB Power Cable: The USB connector connects to the Power Adapter, the other
end attaches to the Power connector on the back of the Simple Hub appliance.
•Ethernet Cable: Connects the Simple Hub appliance to your router.
•Setup Guide: Includes setup instructions and your Software Activation Key.
HARDWARE SPECIFICATIONS
CPU: Amlogic S812 Cortex A9 Quad Core 2.0 GHz
GPU: Octa Core Mali 450
Memory: 1 GB DDR
Storage: 8 GB eMMC internal
I
MPORTANT:The Simple Hub appliance is not a user-serviceable device; do not
open the unit. If you open the unit, you void the warranty.
The following figure shows the top, front, and left side of the Simple Hub appliance.
The ports on the front and left side of the Simple Hub appliance are:
•Power Indicator: On when the Simple Hub is receiving power.
•USB1 and USB2: Can connect to a keyboard or mouse for maintenance or
updates.
•TF (SD): For service and maintenance use only.
The following figure shows the back of the Simple Hub appliance.
The ports on the back of the Simple Hub appliance are:
•AV: 3.5mm AV jack.
Released August 2016
•HDMI: Connects the Simple Hub appliance to a television using an HDMI cable
(not supplied). Can be used to view live status of the Simple Hub software running on the Simple Hub appliance, but this is not required.
•Ethernet: Connects to one end of the supplied Ethernet cable. Connect the other
end to your local network; either directly to your router or to an Ethernet switch
connected to your router.
OTE:We strongly recommend a DHCP reservation on your router for the Simple
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Hub appliance. This feature of your router may also be called “static DHCP”.
Refer to your router documentation for more information.
•DC 5V (Power): Connect to the Power Adapter/USB Power Cable combination to
power the Simple Hub appliance.
•On/Off button: Press to turn the Simple Hub appliance on, press again to turn it
off. The default is on, so this button is generally not used.
•Recover (Reset): Do not use; for factory use only.
Maintenance and Updates
For maintenance and update purposes, the Simple Hub appliance can be connected
to a television (via the HDMI port on the back) and to a keyboard and mouse (via the
two USB ports on the side). This provides access to the pre-installed Simple Hub software.
At some point in the future, updates or maintenance may require access to the Simple Hub software; unless directed to do so by Simple Control Support, you can use the
Simple Hub appliance without connecting the HDMI or USB ports.
INSTALLATION PROCEDURE
To set up the Simple Hub appliance:
1.Set up a DHCP reservation for the Simple Hub appliance on your router.
The process differs for each router, so be sure to follow the instructions for your
router. In general, you will need to enter an IP address and the MAC address of
the Simple Hub appliance, found on the bottom of the unit. A DHCP reservation
ensures the Simple Hub appliance will always receive the same IP address from
the DHCP server.
2. Find a location for the Simple Hub appliance that is near a power source and your
router.
3. Connect one end of the supplied Ethernet cable to the Ethernet connector on the
back of the Simple Hub and the other end to your router.
4. Connect one end of the Power Adapter/USB Power Cable combination to a power
source and the other end to the DC 5V (power) port on the Simple Hub.
5. Check the indicator on the front of the Simple Hub appliance; it should be green.
Simple Control client configurations are secured by pairing with the Simple Hub
appliance. Pairing also associates your Simple Hub License with the Simple Hub appliance.
MPORTANT:Pairing requires a Simple Hub License and a Simple Service subscrip-
I
tion. A Simple Service subscription must be active on the Simple Control client to pair the Simple Hub appliance with that client.
The Simple Hub appliance offers to pair with the first Simple Control client it finds on
the local network without asking for approval.
Additional clients must be approved: the second client must be approved by the first
client, the third client can be approved by either the first or second client, and so on.
OTE:If you want clients to be approved automatically, enable Automatically
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Approve Pairing Requests in the Simple Hub Settings on a paired client
(Settings > Simple Hub > Simple Hub Devices).
Pairing the First Client with the Simple Hub Appliance
The first Simple Control client you pair with the Simple Hub appliance does not
require approval.
To pair the first client with the Simple Hub appliance:
1.After installing the Simple Hub appliance, open the Simple Control client.
2. Simple Hub finds the client on the local network and offers to pair with it.
3. Tap Yes.
The client is paired with Simple Hub.
Pairing Additional Clients
All Simple Control clients after the first client that you want to pair with Simple Hub
must be approved by an already-paired client.
The Detected Home screen appears on the
client.
It could take a moment after opening the client for the Detected Home screen to appear.
Because this is the first client to pair with
Simple Hub, no approval is required to pair.
Released August 2016
OTE:If you want clients to be approved automatically, enable Automatically
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Approve Pairing Requests in the Simple Hub Settings on a paired client
(Settings > Simple Hub > Simple Hub Devices).
To pair additional clients with the Simple Hub appliance:
1.Open the Simple Control client you want to pair with Simple Hub.
Simple Hub finds the client on the local network and offers to pair with it.
Because this is not the first Simple Control
client to pair with Simple Hub on this network, approval by an already-approved client
is required to pair.
2. Tap Yes.
3. On a Simple Control client that has already been paired with Simple Hub, the
Pairing Request screen appears.
4. Tap Approve.
The client is now paired with Simple Hub.
Troubleshooting Pairing
In some cases, an older or misconfigured router may prevent the Simple Hub appliance from offering to pair with Simple Control clients. In this situation, you can manually pair a client with the Simple Hub appliance.
To manually pair a Simple Control client with the Simple Hub appliance:
1.Open the Simple Control client, tap the Settings icon, then tap Simple Hub.
The Simple Hub screen appears.
2. In the Simple Hub Devices section, tap the Simple Hub with which you want to
pair.
3. In the Pairing section, tap Pair with Simple Hub, then tap Pair when prompted.
If this is the first Simple Control client you are pairing with Simple Hub, no
approval is required.
If this is an additional client you are pairing, the pairing request must be approved
on an already-approved client.
If you are still experiencing issues, try one of these methods:
•Reset Simple Hub: On a Simple Control client, tap the Settings icon, tap Simple Hub, tap Simple Hub in the Simple Hub Devices section, tap Reset Simple Hub
(near the bottom of the Simple Hub screen), then try pairing again.
Resetting the Simple Hub can only be done from a client on the same network;
you cannot reset a Simple Hub from a client that is accessing your network via the
Remote Access feature.
When you reset Simple Hub, the configuration from the client will be pushed
onto Simple Hub as the active configuration.
I
MPORTANT:Do not use the Recover port on the back of the Simple Hub to reset
the unit. It is for factory use only.
•Reset the Simple Control client: Open the client, tap the Settings icon, tap
Reset Simple Control (near the bottom of the Settings screen), tap Reset when
the confirmation dialog appears, then try pairing again.
When you reset a Simple Control client, its configuration will be lost and the client will be prompted to inherit the active configuration from Simple Hub.
CONFIGURINGTHE SIMPLE HUB APPLIANCE
To access Simple Hub appliance settings: on your Simple Control client, open Settings, tap Simple Hub, then tap the name of the Simple Hub device whose settings
you want to access; the Simple Hub screen appears showing the current settings.
Simple Hub settings are:
•Pairing/Unpairing: If the Simple Control client is paired with Simple Hub, tap
Unpair from Simple Hub to unpair.
If the Simple Control client is not paired with Simple Hub, tap Pair with Simple Hub to pair.
•Licensed To: Displays the email address of the Simple Hub License holder. Displays Unlicensed if the client is not paired.
•OS Version: Displays the software version currently running on the Simple Hub.
•IP Address: Shows the IP address of the Simple Hub on the local network.
•External URL: Shows the URL needed to make a connection to Simple Hub from
outside your network.
If a URL appears (for example, https://198.51.100.0:47148), you do not need to
do anything. Note that the IP address in your URL will be different than what is
shown in this example.
If a URL does not appear, refer to Simple Hub DNS Name for more information.
Released August 2016
•Automatically Approve Pairing Requests: When enabled, Simple Hub automatically approves pairing requests; approval from an already-approved client is no
longer required.
•Allow Commands From External Systems: When enabled, Simple Hub allows
commands from external systems, such as SmartThings or other systems that
use Simple Control’s REST API.
•Collect Diagnostics: Tells Simple Hub to collect diagnostic information for analysis by Simple Control Support.
When enabled, Collect Diagnostics generates a significant amount of data. Be
sure to disable it when you are done gathering the necessary information.
•Send Diagnostics: Tap to send collected diagnostic information to Simple Control Support.
•Simple Hub DNS Name: Used to set up a port forwarding rule on your router to
support access from outside your network, if needed. Most routers will not
require a port forwarding rule to be created. A port forwarding rule is generally
only needed with older routers that do not support standard protocols and thus
remote access does not work initially.
If a URL appears in the External URL field, you do not need to create a port forwarding rule.
If a URL does not appear in the External URL field, put your external IP address in
the Hostname field, then configure a port forwarding rule on your router.
Refer to your router’s documentation for information about creating a port forwarding rule.
•Reset Simple Hub: Tap to reset Simple Hub.
Synchronization Peers
Simple Hub keeps your Simple Control configurations securely synchronized on all of
your clients. Changes on one client are automatically reflected on all other clients.
Even if no Simple Control clients are active, Simple Hub tracks configurations, status
for all activities, and power states of all devices.
You can also lock the configuration of a synchronization peer.
You can view all current synchronization peers on the Simple Hub screen of the Set-
tings on a paired Simple Control client.
To view synchronization peers:
1.On a Simple Control client paired with Simple Hub, open Settings, then tap Simple Hub.
This screenshot shows one synchronization
peer: Scott’s iPad.
The unlocked padlock icon next to Scott’s iPad indicates that its configuration can be
locked using the Configuration Lockdown
feature.
To lock the configuration of a synchronization peer:
1.Tap the padlock icon.
2. On the screen that appears, enter a PIN, then tap Done.
You must use numbers; letters and special characters are not allowed.
3. To unlock the configuration, switch to the device you locked, open the Simple
Control client, then tap the Settings icon.
4. Enter the PIN you created above.
5. When the correct PIN is entered, the Settings screen appears.
6. Navigate to Prevent Editing, then disable it (tap or slide the white circle until the
green background disappears).
The configuration is unlocked.
7.T a p Done.
Remote Access
The Remote Access feature lets you control devices from outside your local network.
OTE:You cannot control RTSP cameras (that is, cameras that stream live video)
N
The Remote Access feature requires: a Simple Hub License, a Simple Service subscription, and that you be signed in to your Simple Control account.
You must enable the Remote Access feature to integrate Simple Control with Amazon Echo. Refer to the Simple Control/Amazon Echo Integration Guide for more infor-
mation.
remotely. Cameras that send still images, NestCam and DropCam, are controllable.
Simple Hub for Mac supports all of the core Simple Hub functionality described in
“About Simple Hub” on page 5.
Simple Hub for Mac is different from Simple Hubs that run on other platforms in that
you can control the screen, keyboard, and mouse of the host macOS system and execute commands on the host macOS system.
The following information is important to understand about Simple Hub for Mac:
•Simple Hub for Mac requires a Simple Hub License, which can be purchased
in-app in the Simple Control client or from the Simple Store
(store.simplecontrol.com).
•No physical license is needed. Your Simple Hub License gets associated with your
Simple Control client automatically when you pair the client with Simple Hub.
•To associate your Simple Hub License with your Simple Control client, pair the client with Simple Hub. You must be signed in on your Simple Control client to the
same Simple Control account you used to purchase the Simple Hub License.
•When you first open Simple Hub after installation, Simple Hub will prompt you to
pair a Simple Control client. If you do not pair your client, Simple Hub stays in
pairing mode, where most features are disabled.
Simple Hub stays in pairing mode until you pair a Simple Control client that has a
Simple Hub License associated with it.
•macOS system running macOS 10.9 (Mavericks) or greater
•TCP/IP network, with Wi-Fi enabled and Internet access. Simple Hub for Mac and
the iOS devices hosting Simple Control must all be on the same network.
•Simple Control Version 4.5 environment set up and running
I
MPORTANT:Simple Hub for Mac requires a Simple Control environment. Simple
Hub for Mac provides no functionality without a Simple Control environment. Your Simple Control account is not related to your Apple
App Store account.
INSTALLING SIMPLE HUB
To install Simple Hub for Mac:
1.On the macOS system on which you want to run Simple Hub, open the email you
receive from Simple Control Sales.
2. Click the link for the appropriate product.
The My Downloadable Products screen appears.
3. Click the download link for Simple Hub for Mac.
The Simple Hub installer is downloaded to your macOS system.
4. On your macOS system, find the Simple Hub installer and double click it.
The Simple Hub screen appears.
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5. Drag Simple Hub.app into the Applications folder on your macOS system.
6. In your Applications folder, locate Simple Hub.app and double click it.
7.I f y o u a r e p r o m pt e d t o op e n an application from the Internet, click Open.
Simple Control client configurations are secured by pairing with Simple Hub for Mac.
Pairing also associates your Simple Hub License with Simple Hub for Mac.
MPORTANT:Pairing requires a Simple Hub License and a Simple Service subscrip-
I
tion. A Simple Service subscription must be active on the Simple Control client to pair Simple Hub for Mac with that client.
Simple Hub pairs with the first Simple Control client on the local network without
requiring approval.
Additional Simple Control clients must be approved: the second client must be
approved by the first client, the third client can be approved by either the second or
third client, and so on.
The Simple Hub screen shows an icon for each client:
The world globe icon means the client is not paired with
Simple Hub.
The connected home icon means the client is paired with
Simple Hub.
Pairing the First Client with Simple Hub for Mac
The first Simple Control client you pair with Simple Hub does not require approval.
To pair the first client with Simple Hub:
1.Open Simple Hub on a macOS system on the local network.
The Simple Hub icon appears on the taskbar.
2. Simple Hub finds a Simple Control client on the local network and offers to pair it
to Simple Hub.
The Detected Home screen appears on the
Simple Control client.
It could take a moment or two for the
Detected Home screen to appear.
Because this is the first client to pair with
Simple Hub on this network, no approval is
required to pair.
All additional Simple Control clients that you want to pair to Simple Hub, after the
first client, must be approved by an already-paired client.
To pair additional clients with Simple Hub:
1.Simple Hub finds the Simple Control client on the local network and offers to pair
it to Simple Hub.
Because this is not the first client to pair with
Simple Hub on this network, approval by an
already-approved client will be required to
pair.
2. Tap Yes.
3. On a Simple Control client that has already been paired with Simple Hub, the
Pairing Request screen appears.
4. Tap Approve.
The Simple Control client is now paired with Simple Hub.
Troubleshooting Pairing
In some cases, an older or misconfigured router may prevent Simple Hub from offering to pair with a Simple Control client. In this situation, you can manually pair a client with Simple Hub.
To manually pair a client with Simple Hub:
1.Open the Simple Control client, then tap the Settings icon.
The Settings screen appears.
2. Tap Simple Hub.
The Simple Hub screen appears.
3. In the Simple Hub Devices section, tap the name of the device to pair with.
This example shows a client named Scott’s iPad requesting to pair with Simple Hub.
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4. On the screen that appears, tap Pair with [device name].
If this is the first client you are pairing with Simple Hub, no approval is required.
If this is an additional client you are pairing, the pairing request must be approved
by an already-approved client.
If you are still experiencing pairing issues, try one of these methods:
•Reset Simple Hub: On the macOS device hosting Simple Hub for Mac, pull down
the Simple Hub menu, select Preferences, tap Reset Simple Hub on the bottom
of the Preferences screen, then try pairing again.
When you reset Simple Hub for Mac, the configuration from the client will be
pushed onto Simple Hub as the active configuration.
•Reset the client: Open the Simple Control client, tap Settings, tap Reset Simple Control (near the bottom of the Settings screen), tap Reset when the confirmation dialog appears, then try pairing again.
When you reset a Simple Control client, its configuration will be lost and the client will be prompted to inherit the active configuration from Simple Hub.
CONFIGURING SIMPLE HUBFOR MAC
There are Simple Hub for Mac settings you can control on Simple Control client.
These settings apply to the Simple Hub device to which the client is paired.
Accessing Client Settings
The following procedure assumes your client is paired with Simple Hub.
To access Simple Hub related settings on a client:
1.On the client, open Settings, tap Simple Hub, then tap the name of the device
hosting Simple Hub in the Simple Hub Devices section.
In this example, Scott’s MacBook Pro is the
name of the device hosting Simple Hub, so
you would tap Scott’s MacBook Pro.
The screen that appears is named for the device hosting Simple Hub.
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OTE:Some settings are not configurable unless you are paired with Simple Hub.
•Pairing/Unpairing: If the client is paired
with Simple Hub, tap Unpair from [device name] to unpair.
If the client is not paired with Simple Hub,
tap Pair with Simple Hub to pair.
•Licensed To: Displays the email address
of the Simple Hub License holder.
•OS Version: Shows the version of macOS
running on the system hosting Simple
Hub for Mac.
•IP Address: Shows the IP address of the
Simple Hub for Mac on the local network.
•External URL: Shows the URL needed to make a connection to Simple Hub from
outside your network.
If a URL appears (for example, https://198.51.100.100:47148), you do not need
to do anything. Note that the IP address in your URL will be different than what is
shown in this example.
If a URL does not appear, refer to Simple Hub DNS Name for more information.
•Automatically Approve Pairing Requests: When enabled, Simple Hub
automatically approves all pairing
requests; approval from an
already-approved client is no longer
required.
•Allow Commands From External Sys-tems: When enabled, Simple Hub allows
commands from external systems, such
as SmartThings or other systems that use
Simple Control’s REST API.
•Collect Diagnostics: Tells Simple Hub to
collect diagnostic information for analysis by Simple Control Support.
When enabled, Collect Diagnostics generates a significant amount of data. Be
sure to disable it when you are done gathering the necessary information.
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•Send Diagnostics: Tap to send collected diagnostic information to Simple Control Support.
•Simple Hub DNS Name: Used to set up a port forwarding rule on your router to
support access from outside your network, if needed. Most routers will not
require a port forwarding rule to be created. A port forwarding rule is generally
only needed with older routers that do not support standard protocols and thus
remote access does not work initially.
If a URL appears in the External URL field, you do not need to create a port forwarding rule. If a URL does not appear in the External URL field, put your external IP address in the Hostname field, then configure a port forwarding rule on
your router. Refer to your router’s documentation for information about creating
a port forwarding rule.
OTE:Amazon Echo support does not require port forwarding. Only the Remote
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Access feature and External Commands may require port forwarding.
•Reset [device name]: Tap to reset Simple Hub for Mac on the specified device.
For example, if the Simple Hub for Mac software is being hosted on a MacBook
Pro owned by someone named Kayla, this command reads Reset Kayla’s Mac-
Book Pro.
THE SIMPLE HUB MENU
The Simple Hub icon sits on the menu bar of your macOS system.
Click on the Simple Hub icon to display the Simple Hub menu, which gives you quick
access to many of the features of Simple Hub for Mac.
Select Show Hub Status from the Simple Hub menu to see the Simple Hub screen.
This image shows information about two clients:
•The icon on the far left: Connected home, for both clients, indicating these clients are paired with Simple Hub. The icon for an unpaired client is a world globe.
•The name of the clients: Scott’s iPod Touch and Scott’s iPad
•The active room: Home, for both clients
•The active activity: Listen to Sonos, for both clients
•The client version: 4.5.0 for both
•The iOS device type: iPod Touch and iPad
•The iOS version: 9.3.2 for both
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OTE:The information on the Simple Hub screen grays out when the client is no
longer the active app on the device.
Configuration Lockdown
Configuration Lockdown lets you lock the configuration of a Simple Control client
using Simple Hub for Mac. While locked, you cannot enter Edit mode on the client.
OTE: Configuration Lockdown requires a Simple Service subscription.
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When you lock down a configuration, you set a PIN that allows you unlock the configuration of the client (via a command in Settings). You can also unlock the configuration from the Simple Hub screen.
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You can use Configuration Lockdown in conjunction with Guided Access mode on
your iOS device to set up a virtual remote dedicated to a single room.
Select Preferences from the Simple Hub menu to display the Preferences screen.
Simple Hub preferences are:
•Start Simple Hub at Login: Automatically starts Simple Hub when you start up
the macOS system.
•Remember Offline Devices: Tells Simple Hub for Mac to remember devices running Simple Control clients if they go offline.
•Collect Diagnostics: Tells Simple Hub for Mac to collect diagnostic information
to email to Simple Control Support.
OTE:When enabled, Collect Diagnostics generates a significant amount of data.
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Disable it after you click Send Diagnostics to send the gathered data.
•Simple Hub Master: When enabled, Simple Hub acts as the master control for
Simple Control clients on the local network, including support for the Remote
Access feature and interaction with a SmartThings environment.
When disabled (slave mode), Simple Hub does not act as the master control for
the clients on the network, nor does it support Remote Access or interaction with
SmartThings. It does support other Simple Hub features, including triggers, configuration lockdown, macOS screen control, and commands.
If you have more than one Simple Hub on a network, only one can have Simple Hub Master enabled; all others must have Simple Hub Master disabled.
•Automatically Approve Pairing Requests: When enabled, Simple Hub automatically approves pairing requests where approval would normally be required.
•Allow Commands from External Systems: When enabled, Simple Hub allows
commands from external systems, such as SmartThings.
Tap the X in the upper right corner to close the screen.
3. Tap the keyboard icon to enter text.
The cursor must be in a position to accept text.
Tap Done to hide the keyboard.
4. Tap the finger icon to display a gesture panel.
Gesture panels are described in detail in the Simple Control User Guide.
5. Tap the numbers to enter them in a text field.
6. Tap System to access system commands.
Restart restarts the macOS system, Shutdown shuts it down, and Sleep puts it
to sleep. Be sure to save your data before restarting or shutting down.
COMMANDS
Once Simple Hub for Mac is installed and licensed, you can add it as a device in Simple
Control, which makes available additional commands that can be run from the client.
These additional commands must specify Simple Hub Auxiliary as the target; the
commands themselves apply only to the host macOS system.
These commands can be part of an activity or a button on a virtual remote. Refer to
Simple Control User Guide for detailed information about commands.
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OTE:Simple Hub must be running on the macOS system for these additional
commands to work.
While most of the additional commands are self explanatory, some require additional information:
•the .MOUSE SET command is proportional to the destination screen. The upper
left corner is 0,0 and the lower right is 1.0,1.0. So for example if you were to set
.MOUSE SET to 0.5,0.5, the mouse would be placed in the middle of the screen.
•application names used with .APPLICATION LAUNCH are only the application
names exactly as stored in the Applications folder on the system. For example,
XBMC. Do not use path names with .APPLICATION LAUNCH.
•the .APPLICATION QUIT command uses the process name, not the application
name. These are usually the same, with a few exceptions such as Plex, which is
“Plex” instead of “Plex Home Theater.”
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•Script names for the .SCRIPT RUN command are full path names. For instance,
“/Users/jon/Documents/myscript.scpt” would be a potential AppleScript. Do not
use path abbreviations such as “~” in the path names.
To demonstrate how to use a a command, the following procedure: adds Simple Hub
as a device, creates a new activity called Open Maps, and adds the command
.APPLICATION LAUNCH.
If you have already added Simple Hub as a device in your Simple Control client, you do
not need to do it again; just jump ahead to Step 6.
Note:The procedure assumes Simple Hub is installed, licensed, and running on
the macOS system.
To create an activity that includes a command:
1.Open the client to the desired room, then make sure it is in Edit mode.
•“Installing the Simple Hub for Apple TV App” on page52
•“Using Simple Hub for Apple TV” on page52
•“Pairing” on page55
•“Configuring Simple Hub for Apple TV on a Client” on page 57
ABOUT SIMPLE HUBFOR APPLE TV
Simple Hub for Apple TV supports all of the core Simple Hub functionality described
in “About Simple Hub” on page 5. Simple Hub for Apple TV is different from Simple
Hubs that run on other platforms in that you can use it to view cameras on your local
network.
Simple Hub for Apple TV
Simple Hub for Apple TV requires a Simple Hub License. To associate your Simple Hub
License with Simple Hub for Apple TV, pair a signed-in Simple Control client with
Simple Hub for Apple TV. You must be signed in on your Simple Control client to the
same Simple Control account you used to purchase the Simple Hub License.
If you are going to use Simple Hub for Apple TV to support core Simple Hub features
(configuration synchronization and lockdown, remote access, SmartThings and Amazon Echo integration, and timer and trigger support), then the Simple Hub for Apple
TV app must be active and the foreground app at all times.
MPORTANT:Simple Control strongly recommends dedicating your Apple TV to
I
SYSTEM REQUIREMENTS
Simple Hub for Apple TV requires:
•Simple Hub for Apple TV app running on a supported version of Apple TV
•TCP/IP network, with Wi-Fi enabled and Internet access. Simple Hub for Apple TV
and the iOS device hosting Simple Control must all be on the same network.
•Simple Control Version 4.5 environment set up and running
Simple Hub for Apple TV if you want it to support core Simple Hub
functionality. Do not use any app other than Simple Hub for Apple TV
and do not exit from Simple Hub for Apple TV.
I
MPORTANT:Simple Hub for Apple TV requires a Simple Control environment. It
provides no functionality without a Simple Control environment.
If necessary, you can reset Simple Hub for Apple TV as well as collect and send diagnostic information to Simple Control Support (when directed to do so).
To configure Simple Hub for Apple TV:
1.Open Simple Hub for Apple TV.
2. At the top of the screen that appears, select and click Simple Hub.
Devices that are part of your Simple Control environment appear in a list.
3. Select and click Apple TV.
The following buttons appear:
–Reset: Select and click to reset Simple Hub for Apple TV.
–Collect Diagnostics: Select and click to collect diagnostic information if
directed to do so by Simple Control Support.
–Send Diagnostics: Select and click to send diagnostic information to Simple
Control Support.
–Cancel: Select and click to return to the previous screen.
4. Select and click the blue i button.
Additional information about the current screen appears.
Purchasing a Simple Hub for Apple TV License
Simple Hub for Apple TV requires a Simple Hub License. You can purchase a Simple
Hub License from the Simple Store (store.simplecontrol.com) or in-app.
MPORTANT:Purchasing a Simple Hub License from within the Simple Hub for
I
Apple TV app restricts its usage to Simple Hub for Apple TV only. It
will not work for Simple Hub on other platforms. You can purchase a
Simple Hub License that does work on all supported Simple Hub platforms from the Simple Store.
To purchase a Simple Hub for Apple TV license:
1.Open Simple Hub for Apple TV.
2. At the top of the screen, select and click Simple Hub.
3. Select and click the blue i button.
4. Select and click the Buy button.
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OTE:If the Buy button is not visible, it means that Simple Hub for Apple TV is
paired and licensed.
5. Follow the on-screen instructions to complete your purchase.
If purchases you have made for Simple Hub for Apple TV are not active, you can
restore them. This may be necessary if you have reset the configuration of Simple
Hub for Apple TV or reinstalled the Simple Hub for Apple TV app.
To restore purchases in Simple Hub for Apple TV:
1.Open Simple Hub for Apple TV.
2. At the top of the screen, select and click Simple Hub.
3. Select and click the blue i button.
4. Select and click the Restore button.
5. Follow the on-screen instructions to complete the restoration.
Setting Simple Hub for Apple TV to Slave Mode
When Simple Hub for Apple TV is the only instance of Simple Hub on a network, it
operates in master mode. It acts as master control for the Simple Control clients on
the network, including support for the Remote Access feature and interaction with a
SmartThings environment.
You can only have one Simple Hub in master mode on a network. If you have more
than one Simple Hub instance on a network, only one can be in master mode. Any
others must be set to slave mode, where they do not provide the functionality of
master mode.
So if you had both Simple Hub for Apple TV (for camera viewing) and Simple Hub for
Mac (for example, to provide core Simple Hub functionality), you would need to set
Simple Hub for Apple TV to slave mode.
To set Simple Hub for Apple TV to slave mode you need another Simple Hub instance
on the network; setting the other Simple Hub instance to master mode sets Simple
Hub for Apple TV to slave mode.
Setting Simple Hub for Apple TV to slave mode:
1.Open Simple Hub for Apple TV.
2. At the top of the screen, select and click Simple Hub.
The main Simple Hub for Apple TV screen appears, showing Apple TV listed at the
top of the list of devices. Its description notes that it is a Simple Hub. It also has
the blue sync icon, indicating that it is set to master mode, to the left of its name.
3. Select and click another Simple Hub from the list.
A pairing screen appears.
4. Select and click Pair.
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You see a message indicating that pairing is complete.
5. Select and click OK.
The main Simple Hub for Apple TV appears, now showing the blue sync icon to
the left of the name of the Simple Hub instance you just set to master mode.
Simple Control client configurations are secured by pairing with Simple Hub for
Apple TV. Pairing also associates your Simple Hub License with Simple Hub for Apple
TV.
MPORTANT:Pairing requires a Simple Hub License and a Simple Service subscrip-
I
tion. A Simple Service subscription must be active on the Simple Control client to pair Simple Hub for Apple TV with that client.
Simple Hub for Apple TV offers to pair with the first Simple Control client it finds on
the local network without asking for approval.
Additional clients must be approved: the second client must be approved by the first
client, the third client can be approved by either the first or second client, and so on.
OTE:If you want clients to be approved automatically, enable Automatically
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Approve Pairing Requests in the Simple Hub Settings on a paired Simple Control client (Settings > Simple Hub > Simple Hub Devices).
Pairing the First Client with Simple Hub for Apple TV
The first Simple Control client you pair with Simple Hub for Apple TV does not require
approval.
To pair the first client with Simple Hub for Apple TV:
1.After installing Simple Hub for Apple TV, open a Simple Control client.
2. Simple Hub finds the client on the local network and offers to pair with it.
3. Tap Yes.
The client is paired with Simple Hub for Apple TV.
Pairing Additional Clients
All Simple Control clients after the first client that you want to pair with Simple Hub
must be approved by an already-paired client.
The Detected Home screen appears on the
client.
It could take a moment after opening the client for the Detected Home screen to appear.
Because this is the first client to pair with
Simple Hub for Apple TV, no approval is
required to pair.
OTE:If you want clients to be approved automatically, enable Automatically
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Approve Pairing Requests in the Simple Hub Settings on a paired client
To pair additional clients with Simple Hub for Apple TV:
1.Open the Simple Control client you want to pair with Simple Hub.
Simple Hub finds the client on the local network and offers to pair with it.
Because this is not the first Simple Control
client to pair with Simple Hub on this network, approval by an already-approved client
is required.
2. Tap Yes.
3. On a Simple Control client that has already been paired with Simple Hub, the
Pairing Request screen appears.
This example shows a client named Scott’s iPad requesting to pair with Simple Hub.
4. Tap Approve.
The client is now paired with Simple Hub.
Troubleshooting Pairing
In some cases, an older or misconfigured router may prevent Simple Hub for Apple TV
from offering to pair with Simple Control clients. In this situation, you can manually
pair a client with Simple Hub for Apple TV.
To manually pair a Simple Control client with Simple Hub for Apple TV:
1.Open the Simple Control client, tap the Settings icon, then tap Simple Hub.
The Simple Hub screen appears.
2. In the Simple Hub Devices section, tap the Simple Hub with which you want to
pair.
3. In the Pairing section, tap Pair with Simple Hub, then tap Pair when prompted.
If this is the first Simple Control client you are pairing with Simple Hub, no
approval is required.
If this is an additional client you are pairing, the pairing request must be approved
on an already-approved client.
If you are still experiencing issues, try one of these methods:
•Reset Simple Hub: On a Simple Control client, tap the Settings icon, tap Simple Hub, tap Simple Hub in the Simple Hub Devices section, tap Reset Simple Hub
(near the bottom of the Simple Hub screen), then try pairing again.
Resetting Simple Hub can only be done from a client on the same network; you
cannot reset Simple Hub from a client that is accessing your network via the
Remote Access feature.
When you reset Simple Hub for Apple TV, the configuration from the client will
be pushed onto Simple Hub as the active configuration.
•Reset the Simple Control client: Open the client, tap the Settings icon, tap
Reset Simple Control (near the bottom of the Settings screen), tap Reset when
the confirmation dialog appears, then try pairing again.
When you reset a Simple Control client, its configuration will be lost and the client will be prompted to inherit the active configuration from Simple Hub.
CONFIGURING SIMPLE HUBFOR APPLE TV ONA CLIENT
There are Simple Hub for Apple TV settings that can be configured on a paired Simple
Control client.
To access Simple Hub settings on your Simple Control client: open Settings, tap Sim-ple Hub, then tap the name of the Simple Hub device whose settings you want to
access; the Simple Hub screen appears showing the current settings.
Simple Hub settings are:
•Pairing/Unpairing: If the Simple Control client is paired with Simple Hub, tap
Unpair from Simple Hub to unpair.
If the Simple Control client is not paired with Simple Hub, tap Pair with Simple Hub to pair.
•Licensed To: Displays the email address of the Simple Hub License holder. Displays Unlicensed if the client is not paired.
•OS Version: Displays the version of tvOS running on your Apple TV.
•IP Address: Shows the IP address of the Simple Hub on the local network.
•External URL: Shows the URL needed to make a connection to Simple Hub from
outside your network.
If a URL appears (for example, https://198.51.100.0:47148), you do not need to
do anything. Note that the IP address in your URL will be different than what is
shown in this example.
If a URL does not appear, refer to Simple Hub DNS Name for more information.
•Automatically Approve Pairing Requests: When enabled, Simple Hub automatically approves pairing requests; approval from an already-approved client is no
longer required.
•Allow Commands From External Systems: When enabled, Simple Hub allows
commands from external systems, such as SmartThings or other systems that
use Simple Control’s REST API.
•Collect Diagnostics: Tells Simple Hub to collect diagnostic information for analysis by Simple Control Support.
When enabled, Collect Diagnostics generates a significant amount of data. Be
sure to disable it when you are done gathering the necessary information.
•Send Diagnostics: Tap to send collected diagnostic information to Simple Control Support.
•Simple Hub DNS Name: Used to set up a port forwarding rule on your router to
support access from outside your network, if needed. Most routers will not
require a port forwarding rule to be created. A port forwarding rule is generally
only needed with older routers that do not support standard protocols and thus
remote access does not work initially.
If a URL appears in the External URL field, you do not need to create a port forwarding rule.
If a URL does not appear in the External URL field, put your external IP address in
the Hostname field, then configure a port forwarding rule on your router.
Refer to your router’s documentation for information about creating a port forwarding rule.
•Reset Apple TV: Tap to reset Simple Hub for Apple TV.
Synchronization Peers
Simple Hub keeps your Simple Control configurations securely synchronized on all of
your clients. Changes on one client are automatically reflected on all other clients.
Even if no Simple Control clients are active, Simple Hub tracks configurations, status
for all activities, and power states of all devices.
You can also lock the configuration of a synchronization peer. When a peer is locked,
you cannot change its configuration.
You can view all current synchronization peers on the Simple Hub screen of the Set-
tings on a paired Simple Control client.
To view synchronization peers:
1.On a Simple Control client paired with Simple Hub, open Settings, then tap Simple Hub.
This screenshot shows one synchronization
peer: Scott’s iPad.
The unlocked padlock icon next to Scott’s iPad indicates that its configuration can be
locked using configuration lockdown.
To lock the configuration of a synchronization peer:
1.Tap the padlock icon next to the synchronization peer you want to lock.
2. On the screen that appears, enter a PIN, then tap Done.
You must use numbers; letters and special characters are not allowed.
When a peer is locked, you cannot change its configuration.
3. To unlock the configuration, switch to the device you locked, open the Simple
Control client, then tap the Settings icon.
4. Enter the PIN you created above.
5. When the correct PIN is entered, the Settings screen appears.
6. Navigate to Prevent Editing, then disable it (tap or slide the white circle until the
green background disappears).
The configuration is unlocked.
7.T a p Done.
Remote Access
The Remote Access feature lets you control devices from outside your local network.
OTE:You cannot control RTSP cameras (cameras that stream live video)
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The Remote Access feature requires: a Simple Hub License, a Simple Service subscription, and that you be signed in to your Simple Control account.
You must enable the Remote Access feature to integrate Simple Control with Amazon Echo. Refer to the Simple Control/Amazon Echo Integration Guide for more infor-
mation.
remotely. Cameras that send still images, NestCam and DropCam, are controllable.