SilentWind MPPT HYBRID BOOST CHARGE CONTROLLER, MPPT User Manual

MPPT HYBRID BOOST CHARGE CONTROLLER Rev.1

USER MANUAL

INSTALLATION – OPERATION

February 2019

MPPT Charge Controller User Manual - Feb. 2019 2

MPPT Charge Controller User Manual - Feb. 2019 3

HYBRID BOOST CHARGE CONTROLLER Rev.1 - MPPT

Congratulation! You have bought a high-quality hybrid charge regulator.

The Hybrid Boost Charge Controller is specially developed for the Silentwind generator.
The Warranty Terms are described in a chapter of this manual. For traceability under the warranty,

please register the Hybrid Boost Charge Controller on our website: www.silentwindgenerator.com
Registering your Hybrid Boost Charge Controller has the following benefits:

- Confirmation of your ownership and safety notifications: by keeping a record of your

registration, we will be able to trace your product and contact you quickly if necessary;

- Product information news: choose to be among the first to hear about our latest product,

helpful advice or product developments

If you have any questions or comments, do not hesitate contact us:

Rulis Eléctrica, Unip. Lda
Loteamento Industrial de Linhares, Lote 19
PT-4805-486 Santo Estevão de Briteiros / Guimarães
Portugal

Phone: [phone]
Fax: [phone]

E-mail: [email protected]

Business Hours:
Monday to Friday: 8h00 to 17h00 GMT + 0:00

Welcome to Silentwind family!

The CE marking is a mandatory compliance requirement in EMEA and the UK and although it is self-certified,
testing and evidence to support that testing is preferred from an independent test house.

Machinery Directive 2006/42/EC, Low Voltage Directive 2004/95/EC, Electromagnetic Combability Directive
2004/108/EC. The report and the declaration of conformity are available for inspection on request.

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Index

1. IMPORTANT SAFETY WARNINGS AND PRECAUTIONS .................................................................... 6

2. PRESENTATION ............................................................................................................................... 7

3. TECHNICAL DATA ............................................................................................................................ 8

3.1 HYBRID BOOST CHARGE CONTROLLER– ELECTRICAL DATA ................................................... 8

3.2 HYBRID BOOST CHARGE CONTROLLER - MECHANICAL DATA ................................................ 8

3.3 INSTALATION NOTES .............................................................................................................. 8

3.4 PRODUCT STRUCTURE ............................................................................................................ 9

3.5 LCD INFORMATION .............................................................................................................. 10

3.6 LCD DISPLAY ......................................................................................................................... 12

3.7 LOAD OUTPUT MODES ......................................................................................................... 13

4. SAFETY PRECAUTIONS ................................................................................................................... 13

5. INSTALLATIONS ............................................................................................................................. 14

5.1 PACKAGE .............................................................................................................................. 14

5.2 RECOMMENDATIONS ........................................................................................................... 14

5.3 REQUIRED TOOLS AND EQUIPMENT .................................................................................... 14

5.4 CABLES AND FUSES .............................................................................................................. 15

5.5 PHYSICAL INSTALLATION ...................................................................................................... 16

5.6 ELECTRICAL INSTALLATION .................................................................................................. 17

5.6.1 SOLAR PANELS .................................................................................................................. 18

5.6.2 SILENTWIND GENERATOR ................................................................................................ 21

5.7 SETTINGS .............................................................................................................................. 21

5.7.1 SCAN BUTTON .................................................................................................................. 22

5.7.2 SILENTWIND CONTROLLER APP ....................................................................................... 24

5.8 CHECK LIST ....................................................................................................................... 26

6. OPERATION ................................................................................................................................... 26

7. RESET............................................................................................................................................. 27

8. TROUBLESHOTTING ...................................................................................................................... 28

8.1 No display on LCD ................................................................................................................. 28

8.2 No output ............................................................................................................................. 28

8.3 No charging .......................................................................................................................... 29

9. WARRANTY ................................................................................................................................... 30

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1. IMPORTANT SAFETY WARNINGS AND PRECAUTIONS

Before using the controller, please read all instructions and cautionary markings on
the unit and this manual. Print or save the manual where it can easily be accessed.

➢ Please study the information thoroughly before starting to install the Hybrid Boost

Charge Controller.

➢ This manual should always be kept near the Hybrid Boost Charge Controller.
➢ Silentwind cannot be held liable for any direct or indirect loss or damage, due to

an incorrect operation or improper device handling.

➢ To avoid a risk of fire and electric shock, make sure the existing wiring is in good

conditions and that the wires are connected tightly

➢ Do not disassemble the Hybrid Boost Charge Controller. Warranty will void.
➢ Never attempt to repair or disassemble the Hybrid Boost Charge Controller or its

parts as there is a danger of fire, electrical shock and possibly death.

➢ Do not change the electrical components and parts by yourself, only Silentwind’s

authorized technicians are able to repair the Hybrid Boost Charge Controller.

➢ Wrong settings can permanently damage your batteries, your charge controller

and your wind generator.

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2. PRESENTATION

The Hybrid Boost Charge Controller is a combined wind and solar charge regulator with an inbuilt
micro-controller. The Hybrid Boost Charge Controller enables you to install the Silentwind generator
and solar panels to a maximum power of 300 Watt (peak), that are connected to the deep cycle output
can be automatically switched OFF or ON by a deep cycle protection function.

All operation parameters can be seen on an LCD-display or on a tablet or smartphone over the wireless
connection (Bluetooth). You can set all operating parameters directly on the Hybrid Boost Charge

Controller or over the Silentwind APP available for Android and iOS devices.

The Silentwind generator is a 3 phase AC voltage and in the Hybrid Boost Charge Controller AC is
transformed to DC voltage. The voltage of the Silentwind generator and the Hybrid Boost Charge

Controller must be chosen in accordance with the system voltage.

All types of batteries (Gel, AGM, Acid an Lithium) can be charged.

The Hybrid Boost Charge Controller features:

Solar and Wind - Hybrid charge controller.
Full MPPT point adjustable.
Integrated electronic brake – charge limitation and storm brake.
LCD-display of all relevant working data: W, A, V, Ah.
Seven models of load output settings (not available on 48V version).
Cable connections - screw terminals.
Wireless communication
External wireless antenna for a wider wireless range

MPPT Charge Controller User Manual - Feb. 2019 8

3. TECHNICAL DATA

3.1 MPPT HYBRID BOOST CHARGE CONTROLLER– ELECTRICAL DATA

System voltage

12 VDC / 24 VDC / 48 VDC

Max. power input wind generator

600 Watt

Max. current input of the wind generator

40 A / 30 A / 15 A

Max. power input solar

300 Watt

Max. current input solar

20 A / 10 A / 5 A

Max. open circuit voltage input of the solar panel

48 VDC / 48 VDC / 96 VDC

Max. total charge current

60 A

Max. switch off current at LOAD-output (Load)

2 x 10 A

Max. voltage adjustable for the battery types

Acid, Gel, AGM and Lithium

LCD + LED displays

W, A, V, Ah

3.2 MPPT HYBRID BOOST CHARGE CONTROLLER - MECHANICAL DATA

Weight

2.30 kg

Package dimensions

220 x 150 x 83 mm

Cover protection class

IP52

3.3 INSTALATION NOTES

The machine should be kept indoors and well ventilated

Environment temperature

-20 ˚C - +40 ˚C

Altitude

< 1000 m

The space around the device has no other items within

30cm

Can only charge batteries in the same rated voltage range

The charge controller can only be connected to the wind turbine and the PV in the
same rated voltage range

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3.4 PRODUCT STRUCTURE

1

LCD Display

2

Brake light

3

Button

4

Temperature compensation sensor connector

5

Battery terminals

6

Silentwind terminals

7

Solar Panel terminals

8

Load terminals

9

External Antenna connector

10

M4 screw install hole

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3.5 LCD INFORMATION

Name

Icon

Status

Rotate means wind turbine works normally.
Wind turbine

BRAKE

Brake by hand.

Day.

Solar
Night or Panel Solar is not connected.

Charging.
Battery

Fully charged.
Flickering for over voltage.
Stop flickering when it recovers from over voltage.

Flickering means over-discharge.

Output normally.

Load

No output. Flickering for overload.

Flickering means short circuit.

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Name

Icon

Status

Light control on/off.

Light control on, time control off.

Light control on voltage.

Load output

When “ON” & “LOAD “appeared, load is
always on.

Control mode

Light control off voltage.

Show “OFF” and time. The time is the control off
time.

Show 2 loops relatively.

Parameters display.

Others

“SET”

Set icon. When it appears, you can set related
parameters by press the browse button.

Unload indicator light

When the machine is in unload or brake status, the
indicator light is red. The light is off when it operates
normally.









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3.6 LCD DISPLAY

Interface

Introduction

Display Interface

Interface

Introduction

Battery Voltage

Accumulative total

electricity

consumption

Accumulative total

Solar generation

capacity

Accumulative total

wind turbine

generation

capacity

Wind turbine

Voltage

Wind turbine

Current

Wind turbine

Power

Solar Panel voltage

Light control off

voltage

Light control on

voltage

*Load 2 Control off

Time

Load 2 output mode

*Load 1 off time

Solar Panel current

Solar Panel power

Load 1 current

Load 2 current

Load 1 output

mode

* It will only be displayed if the setting is turned On.

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3.7 LOAD OUTPUT MODES

Load output modes optional that can be set on the LCD display or software

V1

Light control on / off

V2

Light control on, time control off

V3

Light control on/off, time half power

V4

Light control on, time half power, time
control off

V5

Constant On

V6

Constant Off

V7

Constant half power

4. SAFETY PRECAUTIONS

Our primary concern when we developed the Hybrid Boost Charge Controller was your safety. The
information provided is to ensure your safety during installation, operation, and in case of trouble.

Avoid using the Hybrid Boost Charge Controller in direct sunlight, sun exposure, rain, humidity,

acid fog and dust.

Do not use the Hybrid Boost Charge Controller in a place where has flammability and explosive

gas/articles. Beware of flames and sparks.

If you have any additional questions please contact us.

Please keep in mind that liquid acid batteries can emit dangerous explosive gas. If the
place where the Hybrid Boost Charge Controller is installed is close to this kind of
batteries, unsure that has efficient ventilation.

WHEN WORKING IN THE SYSTEM:

1st Disconnect the Silentwind generator (to avoid risks, once you remove the 3 wires
from the generator, please put at least 2 wires from the generator together to cause
a short circuit and slow down the rotation of the blades).

2nd Disconnect the solar panels if available.

3rd Disconnect Battery. This is very important. Otherwise the Hybrid Boost Charge

Controller will be damaged.

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5. INSTALLATIONS

Before installation the Hybrid Boost Charge Controller, find a suitable position indoor to avoid water
entering the controller. The Hybrid Boost Charge Controller must be installed in a place with good
ventilation and heat dissipation.
Plan your installation carefully.

Follow the correct assembly sequence:
1st Charge controller to battery connections
2nd Solar Panels to the charge controller
3rd Wind generator to the charge controller

5.1 PACKAGE

The package includes:

1 unit - Charge controller
1 unit - External Sensor cable
1 unit – External antenna

5.2 RECOMMENDATIONS

Make sure all wires are placed in the correct position or it will damage the charge

controller.

The three AC cables need to have the same cross section and the correct mm²/AWG.
A damaged cable is a severe safety risk. Wires with inadequate cross section can cause fire.
Make sure the electrical connections (crimping) are done 100%.
Any voltage drops can influence the control of brake functions.
Use tinned copper cables for marine installations.
When connecting the Hybrid Boost Charge Controller to the battery, sparks can occur.
A short circuit is to be avoided.
Always ensure enough ventilation in battery location.

5.3 REQUIRED TOOLS AND EQUIPMENT

Cable with the required length and diameter to connect the three AC phases from the

Silentwind generator to the Hybrid Boost Charge Controller.

Connectors for the three-phase cables to connect to the wind generator.
Red and black cable to connect the Hybrid Boost Charge Controller to the battery.
Joint connector for battery cable.
Fuse.

The proper cable sections are listed in the following chapter.

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5.4 CABLES AND FUSES

The required cross section of the wires depends on their length and the rated voltage of your system.
Select the location of the mast and measure the distance from the mast top to the battery. Select the
minimum cross section required in the basis of the following tables. The three AC cables need to have
the same cross section.

System voltage 12 Volt

Distance from wind generator to the charge controller (m)

0 - 9

10 - 19

20 - 29

30 - 44

45 - 69

70 - 110

Cable cross section mm2 - AWG

6 – 10

10 – 8

16 – 6

25 – 4

35 – 2

50 – 1

Distance from the charge controller to the battery (m)

0 – 9

10 – 19

20 - 29

30 – 44

45 - 69

70 - 110

Cable cross section mm2 - AWG

16 - 6

24 - 4

35 - 2 - -

-

System voltage 24 Volt

Distance from wind generator to the charge controller (m)

0 - 9

10 - 19

20 - 29

30 - 44

45 - 69

70 - 110

Cable cross section mm2 - AWG

2.5 - 14

4 - 12

6 - 10

10 - 8

16 - 6

25 - 4

Distance from the charge controller to the battery (m)

0 – 9

10 – 19

20 - 29

30 – 44

45 - 69

70 - 110

Cable cross section mm2 - AWG

16 - 6

25 - 4

35 - 2 - -

-

System voltage 48 Volt

Distance from wind generator to the charge controller (m)

0 - 29

30 - 79

80 - 99

100 - 150

Cable cross section mm2 - AWG

2.5 - 14

4 - 12

6 - 10

10 - 8

Distance from the charge controller to the battery (m)

0 – 29

30 – 69

70 - 99

100 - 150

Cable cross section mm2 - AWG

4 - 12

4 - 12

10 - 8

16 - 6-

For protection against high voltage spikes and/or an accidental short-circuit event, fuses must be
installed in the positive (red) wires to the battery. The required value of the fuse depends on the rated
current of the Silentwind generator and solar panels connected to the Hybrid Boost Charge Controller.

We recommend:

Silentwind generator

Max Current (A)

(Silentwind generator + Solar Panel)

Fuse (A)

12V

40 + 20

50 + 25

24V

20 + 10

30 + 15

48V

10 + 5

20 + 10

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5.5 PHYSICAL INSTALLATION

The Hybrid Boost Charge Controller should be installed in a wall using four screws with the panel
upright (if you can read the front panel text horizontally then this is correct).

The side panels and back are a heat sink to dissipate heat, which is why the orientation is important.
To guarantee the lifespan, it is suggested that the space around the device has no other items within
30cm.

1st Drill Size

2nd Fix the controller on the wall with M4 screw

3rd When fix the screw, try to shift the screw driver about 10 angle

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5.6 ELECTRICAL INSTALLATION

Making an extension of the 3 cables AC, using a crimp
connector insulated will be necessary since the
Silentwind generator will be fixed in the mast and the

Hybrid Boost Charge Controller will not be fixed in the

same place.

If there is enough wind speed when
connecting Silentwind generator, this will
immediately generate electric power at
the end of the 3 AC-wires without being

connected to the Hybrid Boost Charge

Controller. Therefore, we recommend blocking the

Silentwind generator blades with a rope before
connecting the wires to the Hybrid Boost Charge

Controller

Install a fuse between the Hybrid Boost Charge Controller and the battery positive pole as
close as possible to the battery.

It is most important that you first connect the Hybrid Boost Charge Controller to the
battery with the right polarity. The confusion of plus (red) and minus (black) will
definitely destroy your Hybrid Boost Charge Controller.

After the connection of the battery you can connect the solar panel, the Silentwind generator and if
required, a Load Output with 10A maximum on Output 1 and 10A on Output2 with 10A maximum.

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5.6.1 SOLAR PANELS

Connect the terminals of solar panels to “SOLAR INPUT” terminals “+” and “-“ on the Hybrid Boost

Charge Controller.

All Solar panels rated voltages on this chapter are open circuit voltages (Voc).
Check your solar panels datasheets for detailed information.

Do not exceed your charge controller’s maximum wattage, voltage and amperage.

12 Volt System

SINGLE PANEL

PARALLEL CONNECTION

MPPT Charge Controller User Manual - Feb. 2019 19

24 Volt System

SINGLE PANEL

PARALLEL CONNECTION

12V PANELS – SERIAL AND PARALLEL CONNECTION

MPPT Charge Controller User Manual - Feb. 2019 20

48 Volt System

24V PANELS - SERIAL AND

PARALLEL CONNECTION

12V PANELS – SERIAL AND

PARALLEL CONNECTION

MPPT Charge Controller User Manual - Feb. 2019 21

5.6.2 SILENTWIND GENERATOR

The 3 AC output wires must be connected to the 3-screw terminal on the back of the Hybrid Boost

Charge Controller. In a 3 phase AC system the connection order/polarity does not matter.

5.7 SETTINGS

The Hybrid Boost Charge Controller must be adjusted according the type of battery and according to
your individual requirements.

End of charge Voltage – Batteries maximum voltage.
Overvoltage – Load Output 1 and 2 Voltage protection.
Low Wind Boost – set the boost to achieve an earlier start of charging in to the batteries.
Storm Brake – Maximum amperage allowed. It will limit the maximum rpm speed and

prevents overheating.

Under Voltage Switch Off – To avoid fast discharging, below this value the Outputs are turned

Off.

Under Voltage Recovery On – Above this value, the Outputs are turned On.
Solar Switch Off – Above this value, it will turn the Outputs Off.
Solar Switch On – Below this value, it will turn the Outputs On.

The Break Adjustment of the Hybrid Boost Charge Controller generates internal rising
temperatures that are thermically detected. Therefore, the break time of the Silentwind
Generator will be increased in high wind speeds until the internal temperature is
reduced by dissipation. For this reason, the Hybrid Boost Charge Controller should be
installed on a place as cool as possible. Never install the controller at direct solar

radiation or sunlight.

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Values

12V

24V

48V

End of charge voltage

14,4V

28,8V

57,6V

Overvoltage

16V

32V

64V

Low Wind Boost

3V

4V

10V

Storm Brake

32A

16A

9A

Under Voltage Switch Off

10,8V

21,6V

43,2V

Under Voltage Recovery On

12V

24V

48V

Solar Switch Off

1,5V

3V

6V

Solar Switch On

1V

2V

3V

The above table is for standard GEL and AGM batteries. Costumers must always check
the battery manufacturer settings recommendations.
The End of Charge Voltage is critical.

The Storm Brake is critical.
Silentwind cannot be held responsible for bad parameter settings that might permanently damage
your batteries, your charge controller and your wind generator.

If you need to change the parameters, it can be done directly on the Hybrid Boost Charge Controller
or through APP.

5.7.1 SCAN BUTTON

How the SCAN button works:

Press momentarily to change between screens
Press for 2s to enter SET mode (LCD shows “SET”, settings will vary according to the screen),

pressing again for 2s will exit and save the SET mode

Pressing the scan button on SET mode will adjust the parameters
Press de button for 5s to turn the Brake On
Press the button for 8s to fix the voltage degree, and then you can enter the setting

interface after it shows “24” or “12”. (Not recommended, leave it as it is)

Press the button for 10s to reset to factory defaults and the 8888 number will be displayed

on the LCD. Stop pressing the button and then click it momentarily to turn the charge
controller to normal operation.

The value is looped through several parameters. So, if the value you want to set is less than
the one it showed on the LCD at present, you just need increase it and let it back to the
small value you need.

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See the following table for specific parameter setting.
Scroll down to the display you want and press for 2s to go to the desired settings.
After setting the parameters, press for 2s to leave the SET mode.

Settings

Interface Introduction

Display Interface

End of charge voltage

Battery Voltage

Over-voltage

Wind turbine Voltage

Storm Brake

Wind turbine current

Do not change !!!

Wind turbine power

Low-wind boost

Solar panel voltage

Not enabled

Solar panel current

Under voltage switch-off

Load 1 current

Under voltage recovery

Load 2 current

8 output control modes

Load 1 output mode

Do not change !!!

Wind turbine power

Night voltage point

Light control on voltage

Day voltage point

Light control off voltage

Time control duration

Load 2 control off time

MPPT Charge Controller User Manual - Feb. 2019 24

5.7.2 SILENTWIND CONTROLLER APP

The Silentind Controller APP is available on the Google Play for Android devices and Apple Store for
iOS devices. Go to your app store, according the operating system of your phone, and search for:
SILENTWIND.

Download the app and install it as any other APP. Compatibility information is displayed at the
download section.

Please read the APP Terms and Conditions carefully.

After installing the APP make sure Bluetooth is enable in your phone and the controller is ON and near
your phone.

Execute the program and follow the instructions:

1. Choose MPPT

2. Click on Search

3. Choose your device

4. Click on Connect and wait until the

dashboard is displayed

MPPT Charge Controller User Manual - Feb. 2019 25

The above pictures were taken from the v1.3.3 version and can differ from the present
versions. For further information please visit our download section at:

https://www.silentwindgenerator.com/en/download/

6. Click on settings

5. Set the parameters
accordingly

7. Click on Save Data

MPPT Charge Controller User Manual - Feb. 2019 26

5.8 CHECK LIST

Before getting the Hybrid Boost Charge Controller started, check the correct mounting and installation
according to the following check list:

Electric Installation

Enough ventilation is provided?



The electrical connections (crimping) were done correctly?



All wires are correctly placed?



The wires have the correct cross section: Silentwind generator and battery?



The fuse was installed between the Hybrid Boost Charge Controller and the battery?



Hybrid Boost Charge Controller

Fastened securely to the mounting location?



All screw terminals firmly tightened?



6. OPERATION

If windspeed is enough, the Silentwind generator should start charging. You can control this on the
LCD display of the Hybrid Boost Charge Controller or from your smartphone or tablet using Silentwind
generator APP available on Android and iOS devices.

To brake the Hybrid Boost Charge Controller manually, press the button for 5s to activate the brake
status.

If the End of charge voltage and/or the Brake Storm Voltage values is/are reached, the
Silentwind generator will stop for approximately 10 minutes. After that period, the charge
controller will check if it’s safe to turn the Brake to Off.

If the capacity of the batteries is less than 150 Ah, or old batteries that have lost their
original capacity, the point of max. voltage can be reached very fast although the battery
is not fully charged yet. In this case it can be useful to connect an electric consumer to
the Load-output, as this will reduce the voltage and thus prevent that the break mode is
activated too early.

MPPT Charge Controller User Manual - Feb. 2019 27

7. RESET

Reset the Hybrid Boost Charge Controller: Please press the reset button for 10s.

Total reset of The Hybrid Boost Charge Controller:

Follow the correct assembly/disassembly order.

o How to disconnect the charge controller (wind, solar, battery):

1st Disconnect the Silentwind generator (to avoid risks, once you remove the 3 wires from the
generator, please put at least 2 wires from the generator together to cause a short circuit and slow
down the rotation of the blades).

2nd Disconnect the solar panels if available.
3rd Disconnect Battery.
Following this order sequence is very important, otherwise the Hybrid Boost Charge Controller

will be damaged.

o Leave the Hybrid Boost Charge Controller for at least 10 min. to rest to dissipate all

energy.

o After 10 minutes connect the cables on the inverse order:

1st Connect the Hybrid Boost Charge Controller to the battery;
2nd Connect solar panels;
3rd Connect the Silentwind generator and insert the parameters again.

MPPT Charge Controller User Manual - Feb. 2019 28

8. TROUBLESHOTTING

8.1 No display on LCD

Description

Possible reasons and solutions

The connection between the battery and the

controller is not tight.

Check the wiring and reconnect it.

Description

Possible reasons and solutions

DC breaker is not on between battery and

controller.

Turn on the breaker.

Description

Possible reasons and solutions

Low battery voltage.

- The system parameters are not matched
correctly. Recheck the label and

parameters on the machine.

- The battery does not work. Change for a

new one.

Description

Possible reasons and solutions

The battery is connected negatively to the

controller.

Need change the internal fuse in controller

and reconnect to the battery.

8.2 No output

Description

Possible reasons and solutions

Flicker means overload.

Check if the load connection is normal.

Remove the over load, press the set button

on the load interface to recover output.

Description

Possible reasons and solutions

Load short circuit.

Check the load and press the set button on

the load interface to recover output.

MPPT Charge Controller User Manual - Feb. 2019 29

8.3 No charging

Description

Possible reasons and solutions

The connection cable between wind turbine and

controller is loose.

Reconnect the cable tightly.

Description

Possible reasons and solutions

Wind turbine output voltage do not reach the

charging voltage.

Check if the system voltage is correct.

Description

Possible reasons and solutions

The connection cable between solar panel and

controller is loose.

Reconnect the cable tightly.

Description

Possible reasons and solutions

Wind turbine is in “Brake” status.

- If it breaks automatically, wait the wind
turbine recover.

- if it breaks manually, press the button for
5s to release the brake status.

Description

Possible reasons and solutions

The solar panel is connected wrongly to the

controller.

Reconnect the cables.

Description

Possible reasons and solutions

Solar Panel output voltage is not in accordance

with the system voltage.

Check the Solar Panel output and the

system parameters.

Description

Possible reasons and solutions

Battery is already fully charged.

See if the battery has reached its over

voltage point.

MPPT Charge Controller User Manual - Feb. 2019 30

9. WARRANTY

The Hybrid Boost Charge Controller is designed to be in good working order, but if it is found to be
defective within the warranty period, repair service will be provided free of charge by Rulis Electrica,
Unip. Lda.

Hybrid Boost Charge Controller

Period of warranty

24 months

The limited warranty begins on the purchase date.

Free repair service may only be obtained by providing the warranty card and original purchase invoice
issued to the customer by the retailer. The warranty card must state the purchaser s name and
address, the retailer s name and address, the serial number and the date of purchase of the product.

If you experience any problem with your Hybrid Boost Charge Controller, please contact:

- Rulis Electrica – [email protected]

- Authorized service dealers – https://www.silentwindgenerator.com/en/silentwind-in-the-

world/

After Rulis Electrica is notified, the technical department will make all reasonable efforts via phone
and email to ascertain the natures of the problem to determine whether any part is defective for
purpose of coverage under this Limited Warranty. There is no charge for such diagnosis. Any repair
or replacement will be provided only after Rulis Electrica´s diagnosis and its agreement to the
defective condition.

Rulis Electrica, Unip. Lda, reserves the right to repair free of charge the defective part or exchange
free of charge the defective part with a new or refurbished part or Hybrid Boost Charge Controller
that is new or equivalent to new in performance and reliability and is at least functionally
equivalent to the original Hybrid Boost Charge Controller part.

Any costs of secure transportation of the product to Rulis Electrica, Unip. Lda authorized service
partners will be borne by the customer. Repaired or replaced Hybrid Boost Charge Controller and
replacement part will be delivered to the customer at Rulis Electrica, Unip. Lda expense.

If a warranty claim is invalid for any reason, the customer will be informed of the repair and return
freight charges for prior approval. If the customer refuses to approve repair charges, return freight
charges may apply.

When a Hybrid Boost Charge Controller part is replaced for a new or remanufactures part, such
new or remanufactures part becomes customer´s property and replaced part becomes Rulis
Electrica, Unip. Lda property. Customer property remaining at Rulis Electrica Lda repairs facilities
for more than ninety (90) days without required customer approval of return freight charges,
becomes the property of Rulis Electrica Unip, Lda

MPPT Charge Controller User Manual - Feb. 2019 31

Rulis Electrica Lda does not warrant the following:

- Defects caused by modifications carried out without approval.

- Damage caused by improper use, handling or operation, in particular defects caused by improper
installation and installation on inadequate masts or support structures.

- Accidents or disasters or any cause, including but not limited to lightning, flooding, fire etc.

- Costs for disassembly and reassembly of the product to enable shipment for warranty reasons

Disclaimer of Warranty

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from
country to country and state to state. TO THE EXTENT PERMITTED BY LAW, THIS EXPRESS LIMITED
WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS
OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, Rulis Electrica, Unip. Lda. DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON­INFRINGEMENT AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF Rulis Electrica, Lda.
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN, TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION
OF THIS EXPRESS LIMITED WARRANTY. Rulis Electrica, Lda. does not grant to any person or entity
(including its field representatives, dealers or distributors) the authority to create for it any obligation or liability
in connection with your Hybrid Boost Charge Controller. Limitation of Liability EXCEPT AS PROVIDED IN
THIS EXPRESS LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER
NO CIRCUMSTANCES WILL Rulis Electrica, Unip. Lda., OR ITS AFFILIATES, SUPPLIERS, DEALERS,
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS (THE “RELEASED PARTIES”) BE LIABLE OR
RESPONSIBLE FOR, EVEN IF SUCH RELEASED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE, ANY DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY OR
FORM OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY
OR OTHERWISE), INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF USE, INTERRUPTION OF OR
LOSS OF BUSINESS, LOST OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS
ON CONTRACTS), LOSS OF REVENUE, LOSS OF THE USE OF MONEY, LOSS OF ANTICIPATED
SAVINGS, LOSS OF OPPORTUNITY, LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF, DAMAGE
TO OR CORRUPTION OF DATA, OR ANY INDIRECT ORCONSEQUENTIAL DAMAGES HOWEVER
CAUSED, INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, BODILY INJURY OR
DEATH.
(Note: some states do not allow the exclusion or limitation of incidental or consequential damages, so these
limitations may not apply to you.) The total cumulative liability to Customer, from all causes of action and all
theories of liability, will be limited to and will not exceed the purchase price of the Hybrid Boost Charge

Controller paid by Customer.

MPPT Charge Controller User Manual - Feb. 2019 32

9.1 WARRANTY CARD

Owners Name

Purchaser Address

Purchase Date

Hybrid Boost Charge Controller serial
number

Retailer Name

Retailer Address

9. AFTER-SALES SERVICE (*)

Before requesting after-sales support, please read the user manuals carefully. Check also for our
troubleshooting documents at our download section.
Check regularly for updates.

The requests must be done were you bought the SILENTWIND Pro.
If for some reason the request is done directly to SILENTWIND, it will be first submitted for approval.

The requests can be done through our online Helpdesk platform at: https://silentwind.vhdeu.com
or sending an email to: [email protected] or for sales: [email protected] .

To avoid any delays, please fill all necessary information to track the problem and validate the
warranty if needed.

9.3 ONLINE SUPPORT

Use our online ticket support for a faster response!
Please always provide the above information requests to speed up your claim.
You can access directly to our support portal at https://silentwind.vhdeu.com/index.php or you
can send an email to [email protected].
For sales, you can use our support portal and choose the sales department, or you can send an
email to [email protected].