Silent knight 5670 Operation manual

SKSS Software Suite

Model 5670

Installation and
Operations Manual

Part Number 151241 Rev F

CD Key _______________

CD Key is not case sensitive

Contents

Introduction to SKSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Mouse Versus Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Backing Up Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

How to Reach Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installing SKSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installing SKSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Starting SKSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Initial Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Adding/Editing/Deleting Users and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Turning Password Protection On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Communications with the Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PC Modem Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Serial & USB Cable Direct Connection to the FACPs . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Configuring Communications Between the PC and Panel . . . . . . . . . . . . . . . . . . . . . . . . 7

Adding/Removing the S10=255 AT Command Setting . . . . . . . . . . . . . . . . . . . . . . . . . . 7

SKSS File Types and Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Views for IntelliKnight Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Views for the SK-5208 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Views for the 5000-Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Scheduling Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

The Communications Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Delete Jobs from the Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Downloading and Uploading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Working with Event History Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Combining Event History Files (Append History) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Detector Status Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Communication Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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5670 Silent Knight Software Suite

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Introduction to SKSS

The Silent Knight Software Suite (SKSS) is a tool for communicating with IntelliKnight addressable
fire panels, IFP-Series fire panels, and SK-5208 fire panel. SKSS allows you to upload (receive) data
from a panel to a PC. For example, you can upload event history from a panel so that the history can
be sorted and viewed on screen or printed as a report.

Features

• Compatible with IntelliKnight 5820XL, 5808, 5700, IFP-1000, IFP-100, IFP-50, and SK-5208
fire panels

• Quick access to panel event history

• Upload detector status from IntelliKnight and IFP-Series fire panels

• Forward and backward compatible with panel software

• Free software upgrades downloadable from the Silent Knight web site (www.silentknig ht.com)

About This Manual

This manual will help you get started using SKSS and is future reference for operations that you
don’t frequently perform. The menus and screens in the software are your main source of
information for the more commonly performed operations. You can also get help from the
software’s comprehensive online help system by pressing the [F1] key at any time. For information
on general concepts refer to the panel’s Installation and Operations Manual.

System Requirements

To operate SKSS software you must have a PC with the following minimum requirements:

• Windows

®

98, 2000, ME, NT®, XP, or Vista

• 64 megabytes RAM

• 32 megabytes of free hard disk space

• VGA color or compatible monitor

• A Bell 212A/103 Hayes

®

compatible Plug and Play modem to connect to remote panels. You can
also connect directly to all compatible FACPs using a 9-pin serial cable or connect directly to
5820XL, 5808, IFP-1000, and IFP-100 using an AB male USB cable.

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5670 Silent Knight Software Suite

Mouse Versus Keyboard

SKSS is designed to be used with a mouse. Using a mouse is the fastest and easiest way to
operate the software. However, a mouse is not a requirement; all operations can be performed
from the keyboard. See your Windows documentation for information on navigating in a
Windows environment.

Online Help

You can press the [F1] key when you have SKSS running to bring up the online help system
(not available during beta testing). The help screens describe each data entry area on the view
and explain how to select options.

Backing Up Your Data

Protect your valuable data by frequently backing up files using the backup tool of your choice.
Files with extensions.[Panel Type]History and .[Panel Type]Detector contain your data. For
example, a file with the extension .5808History contains the history information from a 5808
panel. Back up these files whenever you make changes. (See Table 1 on page 9 for more
information about types of files and extensions.).

Technical Support

Silent Knight provides 7/24 technical support from our Web site at www.silentknight.com. Print
installation and operations manuals, get answers to frequently asked questions, download the
latest software revisions, e-mail questions to technical support are just a few of the things you
can do on our Web site. Silent Knight also offers free technical support.

How to Reach Us

Web site:

www.silentknight.com

Technical support:

Monday - Friday, 8:00 AM to 5:00 PM CST
800-446-6444

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Installation and Operations Manual

Installing SKSS

SKSS walks you through the installation process and can be installed and configured to work
with Silent Knight control panels in less than ten minutes.

If you are a new user of Silent Knight software, go to the installation procedure below. If you
have a version of Silent Knight’s SK Analog Fire System Editor installed on your PC, the new
software will not overwrite the directory or accounts you’ve already set up. Once you’ve
installed SKSS, upload information from each panel to populate the software with your existing
accounts. The files created in SK Analog Fire System Editor are not compatible with SKSS. For
assistance with SK Analog Fire System Editor files, call Silent Knight Technical Support.

To install SKSS:

1. Place the SKSS Software CD in your PC.

Note: The CD Key is located on the inside of this manual’ s the front cover.

2. Follow the instructions on the screen to continue installation.
If SKSS installation does not start automat icall y af te r inserting the disk, use Add/Remove Prog rams
in Windows Control Panel to start the installation process.

If an error occurs during installation, make sure you have sufficient memory and disk space on your
PC (see page 1). If you have sufficient system resources and the software still will not install or run,
contact Silent Knight Technical Support at 800-446-6444.

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5670 Silent Knight Software Suite

Information on
communications
between the panel
and the PC will
appear here.

Starting SKSS

To start SKSS:

1. From Start, select Programs, Silent Knight and then click on Silent Knight Software Suite. The login
dialog box appears.

2. When logging on for the first time, select Master from the User Name dropdown list.

3. Press Tab to move to the Password text box and enter pass.

4. Click

OK. The SKSS window appears.

Note: If you’ve used the SK Analog Fire System Editor, note that the Communications Queue is no
longer a separate application. The Communications Queue is integrated into SKSS as shown below.

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