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Welcome to
Business Class Mobile
With a Business Class Hot Spot device
(Sierra Wireless IG2), you can experience
a wireless high-speed mobile Internet connection
with almost any Wi-Fi compatible device*.
Simply follow the instructions to set up and
activate your Mobile Hot Spot device.
System Requirements
Check your computer’s system requirements to
ensure compatibility with the IG2:
System Requirements
Windows® XP, Windows® Vista,®
or Windows® 7
Mac® OS X 10.4.x or higher
USB 2.0 slot (for USB cable connections only)
Browser Requirements
For device activation and Home Page access
Internet Explorer® 6.0 or higher
Mozilla® Firefox® 2.0 or higher
Google Chrome
™
2.0.172.28 or higher
Apple
®
Safari® 2.0 or higher
Opera 9.64
Your computer and any other Wi-Fi compatible
devices must support Wi-Fi (802.11b/g/n).
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*This device is locked and intended for use only with Business
Class Mobile ser vice from Time Warner Cable. Activation and
use is subject to Time Warner Cable’s terms and conditions
and privacy policy, and requires a service plan that must be
purchased separately. 4G service only available in certain metro
areas; 3G service is required for coverage outside of 4G metro
areas. Service may not be available in all areas. Additional perMB domestic roaming charges will apply for service outside of
the 4G and 3G coverage areas.
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Sierra Wireless IG2
Device Features
LCD Display Screen Features
A
Signal Strength
B
4G/3G Status
C
Roaming Indicator
D
Alerts
E
GPS
F
Number of Connected Users
G
Battery Status
H
Wi-Fi Network Name (SSID)
I
Wi-Fi Network Password
J
Amount of Data Transferred; Connection
Duration & Message Area
A
H
I
J
B C D E F G
1.45MB / 00:30:45
TWC4GMobile-xxx
45612347
microSD
Storage Slot
LCD Display
Mute Switch
Power
USB Port
External
Antenna
Ports
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Getting Started
1. Insert the battery into the IG2. Plug the USB
cable into the device and connect it to the
power charger. Charge the battery for at least 3
hours, or until the Battery Status indicator is full.
2. Ensure you are in a Business Class Mobile
service area.
3. Ensure that your computer’s Wi-Fi is turned on.
4. To turn on the IG2, press and hold the Power
button for several seconds.
5. The IG2’s LCD Screen will display the IG2
Wi-Fi Network Name and Password, and
ask you to connect your computer to the
IG2 Wi-Fi network.
•TheIG2Wi-FiNetworkNameis
TWC4GMobile-xxx
•YourdefaultWi-FiNetworkPasswordisthe
number desplayed beneath the network name.
For assistance with connecting your computer
to a Wi-Fi network, refer to the How To Connect
section of this Guide.
6.
The LCD Screen will then prompt you to open
a web page or browser window to continue
with set up. You will be automatically directed
to the Time Warner Cable Terms of Service.
You must review and accept these terms the
first time you use the device.
After accepting the Terms of Service, you will
have the option to connect to The Internet or go
to the Home Page to customize your settings.
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