Siemens WM14P480AU, WM14P380AU User Manual

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Washing machine

WM..P...

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Your new washing machine

You have chosen a Siemens washing machine.
Please take a few minutes to read and become familiar with the advantages of your washing machine.
To meet the high quality demands required by Siemens, every washing machine that leaves our factory is carefully checked to ensure that it functions correctly and is in perfect condition.
For more information on our products, accessories, replacement parts and services, see our website www.siemens­home.com or contact our after-sales service centres.
If the operating and installation instructions describe different models, any differences will be pointed out at the relevant points in the text.
Read these operating and installation instructions before switching on the washing machine.

Display rules

: Warning!

This combination of symbol and signal word indicates a possibly dangerous situation. Not heeding the warning can cause death or injuries.

Caution!

This signal word indicates a possibly dangerous situation. Not heeding the caution can cause property and/or environmental damage.

Note / tip

Information about the optimum use of the appliance/any other useful information.

1. 2. 3. / a) b) c)

The steps are represented by numbers or letters.
/ -
Lists are represented by a small box or a dash.
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en
Contents
enWashing machineInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Electrical safety. . . . . . . . . . . . . . . . . . 5
Risk of injury . . . . . . . . . . . . . . . . . . . . 5
Safety for children. . . . . . . . . . . . . . . . 5
7 Environmental protection . . . . . .7
Packaging/used appliance . . . . . . . . . 7
Tips on economical use . . . . . . . . . . . 7
* Getting to know the appliance . 8
Washing machine . . . . . . . . . . . . . . . . 8
Control panel . . . . . . . . . . . . . . . . . . . 9
Display panel . . . . . . . . . . . . . . . . . . 10
Z Laundry. . . . . . . . . . . . . . . . . . . .11
Prepare the laundry . . . . . . . . . . . . . 11
Sorting laundry . . . . . . . . . . . . . . . . . 11
Starching . . . . . . . . . . . . . . . . . . . . . 11
Dyeing/bleaching . . . . . . . . . . . . . . . 11
C Detergent . . . . . . . . . . . . . . . . . .12
Correct selection of detergent . . . . . 12
Saving energy and detergent . . . . . . 12
0 Programme default settings . . .13
Temperature . . . . . . . . . . . . . . . . . . . 13
0 rpm . . . . . . . . . . . . . . . . . . . . . . . . 13
û Finish in . . . . . . . . . . . . . . . . . . . . 13
\ Additional programme
settings . . . . . . . . . . . . . . . . . . . .14
speed/eco . . . . . . . . . . . . . . . . . . . . 14
Rinse+. . . . . . . . . . . . . . . . . . . . . . . . 14
Soak . . . . . . . . . . . . . . . . . . . . . . . . 14
Easy Iron. . . . . . . . . . . . . . . . . . . . . . 14
1 Operating the appliance . . . . . .15
Preparing the washing machine . . . . 15
Select programme/switch on the
appliance . . . . . . . . . . . . . . . . . . . . . 15
Change the programme default
settings . . . . . . . . . . . . . . . . . . . . . . . 15
Select additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .15
Placing laundry into the drum . . . . . .15
Measure and add detergent and
care products . . . . . . . . . . . . . . . . . .16
Start the programme . . . . . . . . . . . . .17
Childlock . . . . . . . . . . . . . . . . . . . . .17
Adding/removing laundry . . . . . . . . .18
Changing the programme . . . . . . . . .18
Cancel the programme . . . . . . . . . . .18
Programme end during rinse hold. . .18
Programme end . . . . . . . . . . . . . . . .18
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .18
M Setting the signal . . . . . . . . . . . 19
H Sensors . . . . . . . . . . . . . . . . . . . 19
Unbalanced load detection system . .19
2 Cleaning and maintenance. . . . 20
Machine housing/control panel . . . . .20
Drum . . . . . . . . . . . . . . . . . . . . . . . . .20
Descaling . . . . . . . . . . . . . . . . . . . . .20
Detergent drawer and housing . . . . .20
Detergent solution pump blocked . . .20 The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . .21
Filter in the water supply blocked . . .22
3 Faults and what to do about
them. . . . . . . . . . . . . . . . . . . . . . 22
Emergency release . . . . . . . . . . . . . .22
Information on the display panel . . . .23
Faults and what to do about them. . .23
4 After-sales service . . . . . . . . . . 25
J Technical data . . . . . . . . . . . . . . 25
5 Positioning and connecting . . . 26
Included with the appliance. . . . . . . .26
Safety instructions . . . . . . . . . . . . . . .26
Installation surface. . . . . . . . . . . . . . .27
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en Intended use
Installation on a base or a wooden
joist floor . . . . . . . . . . . . . . . . . . . . . 27
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 27
Removing the transport locks . . . . . 27
Hose and cable lengths. . . . . . . . . . 28
Water inlet . . . . . . . . . . . . . . . . . . . . 28
Water outlet . . . . . . . . . . . . . . . . . . . 29
Levelling . . . . . . . . . . . . . . . . . . . . . 30
Electrical connection . . . . . . . . . . . . 30
Before washing for the first time . . . 31
Transportation . . . . . . . . . . . . . . . . . 31

8 Intended use

Intended use

For private domestic use only.
The washing machine is suitable for
washing machine-washable fabrics and hand-washable wool in detergent solution.
To be operated with cold mains
water and standard detergents and care products which are suitable for use in front-loading washing machines. Do not use detergents for hand wash.
When measuring the amount of all
detergents/additives/care products and cleaning agents, always check the manufacturer's instructions.
The washing machine may be used
by children over the age of 8 years old and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or have been instructed by a responsible person. Children must not perform cleaning or maintenance work unsupervised.
Keep children under the age of 3
years away from the washing machine.
Keep pets away from the washing
machine.
Read the Instruction Manual and Installation Instructions and all other information supplied with the washing machine and use the machine accordingly.
Retain the documents for subsequent use.
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Safety instructions en

( Safety instructions

Safety instructions
Electrical safety
:Warning
Danger of death!
There is a risk of electric shock if you touch live components.
Never touch or hold the
mains plug with wet hands.
Only pull out the mains cable
by the plug and never by the cable, as this could damage it.
The appliance must be
grounded. Electrical connection
~ Page 30
Risk of injury
:Warning
Risk of injury!
When the washing machine
is lifted by its protruding parts (e.g. the washing machine door), the components may break off and cause injuries. Do not lift the washing machine by protruding parts.
If you climb on the washing
machine, the worktop may break and cause injuries. Do not climb onto the washing machine.
If you lean on the washing
machine door when it is open, the washing machine may tip over and cause injuries. Do not lean on the washing machine door when it is open.
Reaching into the drum
when it is turning can cause injuries to hands. Do not reach into the drum when it is turning. Wait until the drum has stopped turning.
:Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water e.g. if hot water is being drained into a wash basin. Do not reach into the hot detergent solution.
Safety for children
:Warning
Danger of death!
If children play with the washing machine, they may get into life­threatening situations or injure themselves.
Do not leave children
unattended near the washing machine.
Do not let children play with
the washing machine.
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en Safety instructions
:Warning
Danger of death!
Children may lock themselves in appliances, putting their lives at risk. For appliances that have reached the end of their service life:
Disconnect the mains plug.
Cut through the mains cable
and remove it, along with plug.
Destroy the lock on the
washing machine door.
:Warning
Risk of suffocation!
Children may become wrapped in packaging/film or packing parts if allowed to play with them, or they may pull them over their heads and suffocate. Keep packaging, film and packaging parts out of the reach of children.
:Warning
Risk of poisoning!
Detergents and care products may be poisonous if consumed. Keep detergents and care products out of the reach of children.
:Warning
Eye/skin irritation!
Detergents and care products may cause irritation if they come into contact with the eyes or skin. Keep detergents and care products out of the reach of children.
:Warning
Risk of injury!
When you wash at high temperatures, the glass in the washing machine door gets hot. Do not let children touch the hot washing machine door.
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Environmental protection en
7 Environmental
protection

Environmental protection

Packaging/used appliance
)
Do’s
Hand over the old/discarded
Consult the authorized service
Consult the retailer about appliance
Don’ts
Don’t dump the discarded Electronic
Don’t dispose of the discarded
The product is not meant for re-sale
Don't keep any replaced spare
Dispose of packaging in an environmentally-responsible manner. The following Do’s and Don’ts provide a framework for the return and recycling of used products when available in your area.
electronic equipment only to authorized collection centers for disposal
center as to whether the Electronic Equipment can be repaired or not, before discarding
take back schemes
Equipment in the open or in any land fill site, as this will result in contamination of the soil and the ground water
Electronic Equipment in household bins or Municipal bins
to any unauthorized agencies/scrap dealers
part(s) from the product in an exposed area
Tips on economical use
Always fill the appliance with the
maximum amount of laundry for each programme. Overview of programmes ~: Supplementary sheet for the operating and installation instructions.
Wash normally soiled laundry
without a prewash.
Save energy and detergent when
washing lightly and normally soiled laundry. Saving energy and detergent
~ Page 12
The selectable temperatures apply
to the care labels on the textiles. The temperatures in the machine may deviate from this so that you get the optimum mix of energy-saving and washing results.
Information about the energy
consumption
The display provides information about the relative energy consumption in the selected programs. The more indicator lights light up, the higher the program's consumption. This enables you to compare the consumption levels of the different programs when choosing your program settings and to decide on an energy- and water-saving program setting.
Energy-saving mode: The display
panel lighting goes out after a few minutes and start button flashes. To activate the lighting, press any button. Energy-saving mode is not activated if a programme is running.
If the laundry is subsequently dried
in a tumble dryer, select the spin speed according to the tumble dryer manufacturer's instructions.
*
:
* Depending on the model
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en Getting to know the appliance

* Getting to know the appliance

Getting to know the appliance

Washing machine

6 7
( Detergent dispenser 0 Control panel 8 Door
8
#
9S Open the door 9T Close the door @ Service flap
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Getting to know the appliance en

Control panel

You can find possible programme default settings and additional programme settings in the overview; these differ depending on the model.


#
( Programme default settings can
be changed. Overview of all programme default settings ~ Page 13
0 additional programme settings
can be selected. Overview of all additional programme settings ~ Page 14
8 Start button for starting,
interrupting, (e.g. adding laundry) and cancelling a programme.
@ Programme selector for selecting
the programme and for switching the washing machine on and off.
 
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en Getting to know the appliance

Display panel

In the table you can find possible settings and information in the display panel; these differ depending on the model.

Settings for the selected programme

Ž - 90* Temperature in °C Temperature
- - - -, 0 - 1400* Spin speed in rpm (revolutions per minute)
1:30 Programme length Depends on the programme selection in h:min (hours:min-
1 - 24 Finish in h (hours) End of programme after ... Hours
9.0* Load in kg Maximum load
* Depending on the model
Maximum spin speed or - - - - (Rinse stop = without final spin, washing remains in the water after the last rinse)
utes)

Status indicators for the programme progress (programme sequence)

x, ½, 0, End Wash, rinse, spin/drain, programme end. w Childproof lock Lights up: The childproof lock is active.
Õ Door lock Lights up: When the door can not be opened.
| Tap Lights up: Water pressure is too low. This extends the pro-
o Overdosage On if too much foam detected, one additional rinse cycle
- - - - Ò* Power consumption.
* Depending on the model
10
Flashes: The childproof lock is actived, and if the programme selector has been adjusted or the buttons have been pressed.
gramme duration. Flashes: The tap has not been turned on or there is no water supply.
switched on.
Page 11
Laundry en

Z Laundry

Laundry
Prepare the laundry
Caution! Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper-clips, needles, nails) may damage the laundry or components in the washing machine.
Therefore, note the following tips when preparing your laundry:
Empty pockets.
Look out for metal items (paperclips,
etc.) and remove them.
Wash delicates in a laundry bag
(tights, underwired bras, etc.).
Close any zips, button up any cover
buttons.
Brush sand out of pockets and
collars.
Remove curtain fittings or place
curtains in a laundry bag.
Light: Do not pretreat, select the
( speed setting if necessary
NormalHeavy: Load less laundry,
pretreat the laundry if necessary.
Stains: Remove/pretreat stains
while they are fresh. First, dab the stain with soapy water/do not rub. Then wash the items of laundry with the appropriate programme. Stubborn/dried-in stains can sometimes only be removed with several washes.
Symbols on the care labels
The numbers in the symbols indicate the maximum washing temperature which may be used. – M: Suitable for a normal
washing process; e.g. Cottons programme.
U : A gentle washing process is
required; e.g. Easy Care// Synthetics programme.
V : An especially gentle washing
process is required; e.g. Delicates/Silk//Delicate/Silk programme.
W : Suitable for washing by hand;
e.g. h Wool//Wool/Gentle handwash programme.
Ž : Do not wash the laundry in
the machine.
Sorting laundry
Sort your laundry according to the care instructions and manufacturer's information on the care labels:
Type of fabric/fibre
Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white and coloured laundry separately. Wash new bright fabrics separately the first time you wash them.
Soiling
Wash laundry with the same level of soiling together. You can find examples of levels of soiling on
Starching
Note: Laundry shall not be treated with
fabric softener.
Starching is possible in all wash programmes if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary).
Dyeing/bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye manufacturer's instructions.
Do not use the washing machine to bleach clothes.
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en Detergent

C Detergent

Detergent
Correct selection of detergent
The care label is crucial to ensure correct detergent selection, temperature and laundry treatment.
Standard detergent with optical
brighteners
suitable for heat-resistant white washing made from linen or cotton Programme: Cottons/ cold – max. 90 °C
Detergent for colours without
bleach or optical brighteners
suitable for coloured washing made from linen or cotton Programme: Cottons/ cold – max. 60 °C
Detergent for colours/delicates
without optical brighteners
suitable for coloured laundry made from easy-care fibres, synthetic fibres Programme: Easy Care//Synthetics/ cold – max. 60 °C
Detergent for delicates
suitable for delicate, fine fabrics, silk or viscose Programme: Delicates/Silk// Delicate/Silk/ cold – max. 40 °C
Detergent for woollens
suitable for woollen fabrics Programme: Wool / cold – max. 40 °C
Saving energy and detergent
For light and normal soiling, you can save energy (lower washing temperature) and detergent.
Saving Soiling/note
Reduced temper­ature and deter­gent quantity as per the recom­mended dosage
Temperature as per the care label and detergent quantity as per the recom­mended dosage for heavy soiling
Light
No visible dirt or stains. Cloth­ing has taken on some body odour, e.g.:
Light summer/sports
clothing (worn for a few hours)
T-shirts, shirts, blouses
(worn for up to one day)
Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light stains, e.g.:
T-shirts, shirts, blouses
(sweat soaked, worn a few times)
Towels, bedding (used for
up to one week)
Heavy
Dirt and/or stains clearly visi­ble, e.g. tea towels, baby items, work clothing
12
Note: When measuring the amount of
all detergents/additives/care products and cleaning agents, please always check the manufacturer's instructions and information. Measure and add detergent and care products ~ Page 16
Page 13
Programme default settings en
0 Programme default
settings

Programme default settings

Note: You can find possible
programme default settings in the overview; these differ depending on the model.
The programme default settings for all programmes are preset at the factory and are displayed in the display panel after the programme is selected.
Temperature
(°C, Temp. °C) Depending on what stage the program
is in, you can change the set temperature before and during the program.
The maximum temperature that can be set depends on the program that has been selected.
0 rpm
(0, Spin speed) Depending on what stage the program
is in, you can change the spin speed (in rpm; revolutions per minute) before and during the program.
Setting 0: The rinsing water is drained but there is no final spin. The laundry stays wet inside the drum, e.g. for items that should not be spun.
Setting - - - -: (Rinse Stop) = no final spin. The laundry stays in the water after the final rinse.
You can select "Rinse Stop" to prevent creasing if the laundry will not be taken out of the washing machine immediately after the program has ended.
To continue/end the program
~ Page 18
The maximum speed that can be set depends on the model and program that has been selected.
û Finish in
, Finish in time)
Before starting the program, you can preselect the program end ("Finish in" time) in hourly increments (h = hour) up to a maximum of 24 hours.
To do this:
1. Select a program.
The program duration is displayed for the selected program, e.g. 2:30h (hours:minutes).
2. Press the û Finish in button
repeatedly until the required number of hours is displayed.
3. Press the button.
The program starts. The selected number of hours (e.g. 8 h) is shown in the display panel and counts down until the wash program starts. The duration of the program is then displayed.
Note: The length of the program is
automatically adjusted when the program is running. Certain factors can affect the program length, e.g.:
Program settings,
Detergent dosage (additional rinse
cycles if required due to foaming),
Load size/type of textiles (water
absorption differs),
Imbalances (e. g. due to fitted
sheets) are offset with several start­ups of spin cycles,
Fluctuations in power supply,
Water pressure (infeeding speed).
Following the start of the program, you can change the preselected number of hours as follows:
1. Press the button.
2. Use the û Finish in button to
change the number of hours.
3. Press the button.
Following the start of the program you
can add or remove laundry as required.
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en Additional programme settings
\ Additional programme
settings
Additional programme settings
Note: You can find possible additional
programme settings in the overview; these differ depending on the model.
speed/eco
(( ¦) Button with two possible settings for
adapting the selected program:
■ ( speed
Washing in a shorter time while achieving a washing result that is consistent with, but uses more energy than, the selected program, without the speed/eco setting.
Note: Do not exceed the maximum
load.
¦ eco
Energy-optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the speed/eco setting.
Press the button to do this. First of all, you can select the ( speed setting. If you press the button again, the ¦ eco setting is active. The respective symbol is shown in the display when the setting is activated.
If you press the button again, no setting is active.
Rinse+
(Ô, Water&Rinse+) Increased water level and additional
rinse cycle, extended washing time. For areas with very soft water or for further enhancing the spin result.
Soak
(õ) Before the main wash cycle starts, the
washing remains for longer in the water to partially dissolve intensive soiling.
To be used for particularly stubborn soiling; put detergent in dispenser I before starting the appliance.
Notes
Load laundry of the same colour.
If your machine does not have this
option, you can soak as follows:
1. Select the Cottons 30 °C
programme and the button.
2. Press the button after approx. 10
minutes. The laundry remains in the soaking solution.
3. Leave the laundry to soak for as long
as required, then either press the button again to continue the programme or change the programme.
Note: No additional detergent is
required; the soaking solution is used for washing.
Easy Iron
(S, Less iron) Special spin sequence with subsequent
fluffing. Gentle final spin – residual moisture in the laundry slightly increased.
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Operating the appliance en
1 Operating the
appliance

Operating the appliance

Note: Install and connect washing
machine properly. Before the 1st wash ~ Page 31
Preparing the washing machine
Notes
Never switch on a damaged washing
machine!
Inform customer service!
1. Connect the mains plug.
2. Turn on the tap.
3. Open the door.
4. Check that the drum is completely
emptied. Empty if necessary.
Select programme/switch on the appliance
Note: If you have activated the
childproof lock, you must first deactivate it before you can set a program. .
Use the program selector to select the required program. Can be rotated in either direction.
The appliance is switched on.
The program default settings for the selected program appear in the display panel:
Temperature*,
Spin speed*,
The maximum load and the duration
of the program (alternately),
Energy consumption*.
*Depending on the model
Change the programme default settings
You can use the default settings or change them.
To do this, repeatedly select the corresponding button until the required setting is displayed.
The settings are activated without needing to be confirmed.
They are not saved when the appliance is switched off.
Programme default settings
~ Page 13
Overview of programmes ~: Supplementary sheet for the operating and installation instructions.
Select additional programme settings
By selecting additional settings, you can better adapt the washing process to your items of laundry.
The settings can be selected or deselected depending on the programme progress.
The indicator lamp for the button lights up if a setting is active.
The settings are not saved when the appliance is switched off.
Additional settings ~ Page 14 Overview of programmes ~:
Supplementary sheet for the operating and installation instructions.
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with cleaning agents that contain solvents, e.g. stain remover/cleaning solvent, may cause an explosion after being loaded into the washing machine. Hand-rinse items of laundry thoroughly beforehand.
15
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en Operating the appliance
Notes
Mix items of laundry of varying sizes.
Laundry items of different sizes distribute themselves better during the spin cycle. Individual items of laundry may lead to imbalances.
Observe the specified maximum
load. Overfilling has a negative impact on the washing result and promotes creasing.
1. Place presorted items of laundry
unfolded in the washing drum.
2. Make sure that no items of laundry
are trapped between the washing machine door and the rubber seal, and close the door.
The button indicator lamp flashes and the programme settings continue to be displayed on the display panel one after another. It is possible to change the settings.
Measuring
Measure the detergent and care products according to:
Water hardness; ask your water
supply company
The manufacturer's instructions on
the packaging
The amount of laundry
Soiling
Filling
:Warning
Eye/skin irritation!
Detergent and care products may spray out if the detergent drawer is opened while the machine is in operation. Open the drawer carefully. Rinse eyes or skin thoroughly if they come into contact with detergent/care products. If swallowed accidentally, seek medical advice.
Note: Dilute viscous fabric softener and
fabric conditioner with water; this prevents blockages.
Pour the detergent and care products into the appropriate compartments:
Measure and add detergent and care products
Caution! Damage to the appliance
Cleaning agents and agents for pretreating laundry (e.g. stain removers, prewash sprays, etc.) may cause damage if they come into contact with the surfaces of the washing machine. Do not allow these agents to come into contact with the surfaces of the washing machine. If necessary, immediately wipe away spray residue and other residues/ droplets with a damp cloth.
16
Measuring aid A* For liquid detergent Compartment II Detergent for the
main wash, water softener, bleach, stain remover
Compartment i Fabric softener,
starch Do not exceed the max.
Compartment I Detergent for
prewash
Page 17
Operating the appliance en
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid* for liquid detergent
*Depending on the model
Position the measuring aid for measuring the correct amount of liquid detergent:
1. Pull out the detergent drawer. Press
down the insert and fully remove the drawer.
2. Slide the measuring aid forwards,
fold it down and click it into place.
3. Reinsert the drawer.
Note: Do not use the measuring aid for
gel detergents and washing powder, or for programmes with prewash or when "Finish in" time is selected.
For models without a measuring aid, pour the liquid detergent into the appropriate dispenser and place it in the drum.
Start the programme
Press the button. The indicator lamp lights up and the program starts.
The display panel shows the Finish in time while the program is running or the program duration and the program progress symbols once the wash cycle has started.
Note: Foam detection
If the o symbol also lights up in the display panel, the washing machine has detected too much foam during the wash cycle and automatically activated additional rinse cycles to remove the foam. Add less detergent to the next wash cycle with the same load.
If you want to lock the program to prevent it from being inadvertently adjusted, you can select the childproof lock as follows.
Childlock
(w 3 sec.) You can lock the washing machine to
prevent the functions you have set from being changed inadvertently. To do this, activate the childproof lock when the program has started.
To activate/deactivate, press and hold the 0 rpm and û Finish in buttons at the same time for approx. three seconds.The w symbol appears in the display panel.
w lights up: The childproof lock is
active.
w flashes: The childproof lock is
active and the program selector has been adjusted.To deactivate the childproof lock, reset the program selector to the initial program. The symbol lights up again.
Note: To avoid the program to
terminate, do not turn the program selector beyond the Off position.
Note: The childproof lock remains
active after the program has ended and the appliance is switched off. You must always deactivate the childproof lock if you want to start a new program.
17
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en Operating the appliance
Adding/removing laundry
Following the start of the program, you can add or remove laundry as required.
Press the button to do this. The button indicator lamp flashes
and the machine checks whether it is possible to add laundry.
If the following appears in the display panel:
the Õ symbol disappears, and
adding is possible.
the Õ symbol lights up, it is not
possible to add laundry.
To continue the program, press the button . The program continues automatically.
Notes
Do not leave the door open for too
long when adding laundry as water from the laundry may leak out.
For safety reasons, the door remains
locked when the water level or temperature is high, or while the drum is turning, and it is not possible to add laundry during this time.
The load display is not active during
reloading.
Changing the programme
1. Press the button.
2. Select another program.
3. Press the button. The new
program starts from the beginning.
Programme end during rinse hold
- - - - 0 appears in the display panel and the indicator lamp of the button flashes.
Continue the program by:
Pressing the button or
Selecting a spin speed or setting the
program selector to Spin/Drain and then pressing the button.
Programme end
End appears in the display panel and the
indicator lamp of the button is off.
Removing laundry/switching off the appliance
1. Open the washing machine door and
remove the laundry.
2. Turn the programme selector to Off
($). Appliance is switched off.
3. Turn off the tap.
Not required for Aqua-Stop models. Contents of package
Notes
– Do not leave any items of laundry
in the drum. They may shrink in the next wash or discolour another item.
– Remove any foreign objects from
the drum and the rubber seal – risk of rusting.
Cancel the programme
For programs at high temperature:
1. Press the button.
2. To cool down laundry: Select
q Rinse/Freshen Up.
3. Press the button.
For programs at low temperature:
1. Press the button.
2. Select Spin/Drain.
3. Press the button.
18
– Leave the washing machine door
and detergent drawer open so that
any residual water can dry away. – Always remove the washing. – Always wait until the programme
ends, as the appliance could still
be locked. Switch the appliance on
and wait for the unlocking device.
If at the end of the programme the
display has gone out, the energy
saving mode is active. To activate,
select any button.
Page 19
Setting the signal en

M Setting the signal

Setting the signal
You can change the following settings:
The volume for the information
signals (e.g. at the end of the program) and/or
The volume of the audible button
signals.
You will need to activate the setting mode in order to change these settings.
 
1/2/3/... positions on the program
Activate setting mode:
1. Set the program selector to
position 1. The washing machine is switched on.
2. Press the button and, at the same
time, turn the program selector clockwise to position 2.Release the
button. The setting mode is activated and the preset volume for the information signals appears in the display panel (e.g. at the end of the program).
selector
Changing the volume
Use the û Finish in + or - button to change the following settings at the corresponding program selector positions:
2: The volume of the information
signals and/or
3: The volume of the button signals.
0 = off, 1 = quiet, 2 = medium, 3 = loud, 4 = very loud
Exiting setting mode You can now end the process and set the program selector to the Off ($) position. The settings are saved.

H Sensors

Sensors
Unbalanced load detection system
The automatic unbalanced load detection system detects imbalances and ensures even distribution of the laundry by repeatedly starting and stopping drum spinning.
If the laundry is extremely unevenly distributed, the speed is reduced or the spin cycle is not performed for safety reasons.
Note: Place large and small items of
laundry evenly in the drum. Faults and what to do about them
~ Page 22
19
Page 20
en Cleaning and maintenance
2 Cleaning and
maintenance

Cleaning and maintenance

:Warning
Danger of death!
There is a risk of electric shock if you touch live components. Switch off the appliance and unplug the mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
Caution! Damage to the appliance
Cleaning agents that contain solvents, e.g. cleaning solvent, can damage surfaces and components in the machine. Do not use cleaning agents that contain solvents.
Machine housing/control panel
Wipe the housing and the control
panel with a soft, damp cloth.
Remove the detergent residue
immediately.
Do not clean with a water jet.
Drum
Descaling
Descaling should not be necessary if the detergent is measured out correctly. However, if it is required, follow the manufacturer's instructions for the descaling agent. Suitable descalers can be obtained via our website or from our after-sales service ~ Page 25
Detergent drawer and housing
If the washing machine contains detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush, and dry it. Clean the inside of the housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can evaporate.
Use chlorine-free cleaning agents, do not use steel wool.
If there are odours in the washing machine, or to clean the drum, run the Drum Clean 90 °C or Cottons 90 °C program without laundry. Add washing powder.
20
Detergent solution pump blocked
:Warning
Risk of scalding!
When you wash at high temperatures, the water gets very hot. If you come into contact with the hot water, you may be scalded.
Page 21
Cleaning and maintenance en
Allow the water to cool down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Disconnect
the mains plug.
3. Open and remove the service flap.
4. Take the drain hose out of the
retainer.
Remove the sealing cap, allow the
detergent solution to flow out into a
suitable container.
Replace the sealing cap and place
the drainage hose in the retainer.
6. Place the service flap back on, lock it
into place, and close it.
Note: To prevent unused detergent
from flowing straight into the drain during the next wash, pour 1 litre of water into compartment II and start the
Spin/Drain programme.
The drain hose at the siphon is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose, residual water may leak out.
3. Clean the drainage hose and siphon
connecting piece.
5. Carefully unscrew the pump cover,
residual water may leak out.
Clean the interior, pump cover thread
and pump housing. The impeller in
the detergent solution pump must be
able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.
4. Reattach the drainage hose and
secure the connection using the hose clamp.
21
Page 22
en Faults and what to do about them.
Filter in the water supply blocked
First, reduce the water pressure in the supply hose:
1. Turn off the tap.
2. Select any program (except
q Rinse/Freshen Up//Spin/Drain).
3. Press the button.Allow the
program to run for approximately 40 seconds.
4. Turn the program selector to off
position. Pull out the mains plug.
5. Clean the filter on the tap:
Disconnect the hose from the tap. Clean the filter with a small brush.
6. For standard and Aqua-Secure
models, clean the filter on the rear of the appliance: Remove the hose from the rear of the appliance. Use pliers to remove the filter and then clean it.
7. Connect the hose and check for
leaks.
3 Faults and what to do
about them.

Faults and what to do about them.

Emergency release
e.g. in the event of a power outage The programme will continue running
when the power supply has been restored.
However, if the laundry has to be removed, the washing machine door can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with detergent solution and laundry. If possible, leave it to cool down.
:Warning
Risk of injury!
You may injure your hands if you reach into the drum while it is turning. Do not reach into the drum when it is turning. Wait until the drum has stopped turning.
Caution! Water damage
Any escaping water may cause water damage. Do not open the washing machine door if water can be seen through the glass.
1. Switch off the appliance. Disconnect
the mains plug.
2. Drain the detergent solution.
3. Pull the emergency release
downwards with a tool and release. The washing machine door can then be opened.
22
Page 23
Faults and what to do about them. en

Information on the display panel

Display Cause/Remedy
Õ Flashes fast + signal: The door was opened and the water level is too high.
| Flashes (no water supply): Tap turned on? Water inlet filter blocked? Clean
E:18 Drain pump blocked; clean the drain pump. Clean the drainage hose on the siphon.
Close the door, continue the programme with button or select Spin/Drainprogramme.
Flashes slowly: The door lock temperature is too high to open the door. Wait
approx. 30 seconds until the door lock temperature cools down.
the water inlet filter. If an additional water filter has been installed (depending on the model), check for contaminants and clean if required ~ separate installation and cleaning instruction for water filter. Water hose kinked or blocked?
Lights up (low water pressure): For information only. This will not affect the
programme progress. The programme duration is extended.
E:32 Alternating display with End when programme is finished: unbalance problem,
spinning phase is aborted.
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call customer services.

Faults and what to do about them.

Faults Cause/Remedy
Water is leaking from the machine.
The machine is not filling with water.
Detergent is not being dispensed.
The door cannot be opened.
The program will not start. Have you pressed the or û Finish in button?
The drum briefly jerks or judders after the program has started.
The water is not draining. Is “- - - -” selected (Rinse Stop = no final spin)?
Attach the drain hose correctly or replace it.
Tighten the screw connection of the drain hose.
Have you pressed the button?
Is the tap turned on?
Could the filter be clogged? Clean the filter ~ Page 22
Note: If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required ~ separate installa­tion and cleaning instruction for water filter.
Is the supply hose kinked or trapped?
The safety function is activated. Stop the program?
Is “- - - -” selected (Rinse Stop = no final spin)?
Can the door only be opened by the emergency release?
Is the door closed?
Is the w childproof lock activated? Deactivate.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly when the wash program starts.
Clean the drain pump ~ Page 20
Clean the drain pipe and/or the drain hose.
23
Page 24
en Faults and what to do about them.
Faults Cause/Remedy
Water is not visible in the
Not a fault – the water is below the visible area.
drum. The spin result is not
satisfactory. Laundry is wet/too damp.
The spin cycle runs several
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed. Distribute small and large items of laundry evenly in the drum.
Anti-crease (depending on the model) selected?
Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
times. The program is taking
longer than usual.
Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the program changes during the wash
Not a fault – the program sequence is optimised for the specific washing process. This may change the length of the program shown in the display panel.
cycle. Residual water in the care-
product compartment i. Odours in the washing
machine.
Not a fault – the effect of the care product is not affected.
Clean the insert if necessary.
Depending on the model, run the Drum Clean 90 °C or Cottons 90 °C program without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for wool or delicates.
The o symbol lights up in the display panel. Foam may also be leaking from the detergent drawer.
Have you used too much detergent? Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed with down).
Use less detergent in the next wash cycle.
Loud noises, vibrations and machine "movement" during the spin cycle.
The display panel/indica­tor lights do not work while the appliance is
Is the appliance aligned? Align the appliance ~ Page 30
Are the appliance's feet fixed? Secure the appliance's feet ~ Page 30
Have the transport braces been removed?
Remove the transport braces
Has there been a power failure?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call customer services.
~ Page 27
running. There is detergent
residue on the laundry. The Õ symbol lights up in
the display in pause mode.
In the pause mode, the Õ
Some phosphate-free detergents contain water-insoluble residue.
Select q Rinse/Freshen Up or brush the laundry after washing.
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
Press the button to continue the program.
The door is unlocked. It is possible to add laundry.
symbol in the display is off. If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
Turn off the tap and call customer services.
24
Page 25
After-sales service en
4 After-sales service
After-sales service
If you cannot correct the fault yourself, (see section, Faults and what to do about them ~ Page 22), please contact our after-sales service ~ Cover page
We will always find an appropriate solution in order to avoid unnecessary visits by engineers.
Please give the after-sales service the product number (E no.) and the production number (FD) of the appliance.
(1U )'
Product number Production number
You can find this information, *Depending on the model:
On the inside of the washing machine door*/in the opened service flap* and on the rear of the appliance.
Trust the expertise of the manufacturer.
Contact us for assistance. By doing so, you will ensure that the repairs are carried out by trained service personnel using genuine spare parts.
J Technical data
Technical data
Dimensions:
85 x 60 x 59cm (height x width x depth)
Weight:
72 kg
Mains connection:
Nominal voltage 220–240 V, 50 Hz Nominal current 10 A Nominal power 1900–2300 W
Water pressure:
100–1000 kPa (1–10 bar)
25
Page 26
en Positioning and connecting
5 Positioning and
connecting
Positioning and connecting
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged machine. If you have any complaints, contact the dealer from whom you purchased the appliance or our Customer Service.
 
 #
+
3
( Mains lead 0 Bag:
Installation and operating
instructions
Customer Service location
directory*
Warranty*
Supplement*
Cover caps for openings after
the transport braces have been removed
8 Water inlet hose on aquaStop
models
@ Water outlet hose H Elbow for securing the water
outlet hose*
P Cold water inlet hose on
Standard/Aqua-Secure models
* Depending on the model
In addition, a hose clamp ( 24 - 40 mm diameter, available from specialist retailers) is required to connect the water outlet hose to a siphon.
Useful tool
Spirit level for aligning
Wrench with:
– WAF13 for loosening the
transport braces and
– WAF17 for aligning the appliance
feet ~ Page 30
Safety instructions
:Warning
Risk of injury!
The washing machine is very heavy.
Be careful when lifting/transporting the washing machine.
When the washing machine is lifted
by its protruding parts (e.g. the washing machine door), the components may break off and cause injuries. Do not lift the washing machine by protruding parts.
If the hose and mains cables are not
routed properly, there is a risk of tripping and injury. Lay hoses and cables in such a way that there is no risk of tripping.
Caution! Damage to the appliance
Frozen hoses may rip/burst. Do not install the washing machine in areas exposed to frost or outdoors.
26
Page 27
Positioning and connecting en
Caution! Water damage
The connection points for the water supply hose and water drain hose are under high water pressure. To prevent leaks and water damage, you must follow the instructions in this section.
Notes
In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine must be
stable aligned so that it does not move around.
The installation surface must be firm
and level.
Soft floors/floor coverings are not
suitable.
Installation on a base or a wooden joist floor
Caution! Damage to the appliance
The washing machine may "wander" and tip/topple from the base when spinning. The feet of the appliance must be secured with holding brackets. Order no. WMZ 20490, WZ 20490 WZ 20510, WZ 20520.
Note: On wooden joist floors, install the
washing machine:
In a corner, if possible,
On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installing the appliance in a kitchenette
:Warning
Danger of death!
There is a risk of electric shock if you touch live components. Do not remove the appliance covering plate.
Notes
Recess width of 60 cm required.
Only install the washing machine
underneath a continuous worktop that is securely connected to adjacent cabinets.
Removing the transport locks
Caution! Damage to the appliance
The machine is secured for
transportation using transport locks. If the transport locks are not removed, the drum, for example, may become damaged when the machine is operated. Before using the appliance for the first time, make sure that you completely remove all four transport locks. Keep the locks in a safe place.
To prevent transport damage from
occurring if the appliance is moved at a later date, you must refit the transport locks before transporting the appliance.
Note: Keep the screws and sleeves in
a safe place.
Installation on a platform with drawer
Platform order no.: WMZ 20490, WZ 20490, WZ 20510, WZ 20520.
27
Page 28
en Positioning and connecting
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transport brace screws. Remove the sleeves. To do this, remove the mains cable from the holders.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the snap-in hooks.
Hose and cable lengths
Left-hand connection
Right-hand connection
*Depending on the model
Tip: The following are available from
specialist dealers/the after-sales service:
An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m); order no. WMZ2380, WZ10130, CZ11350, Z7070X0
A longer supply hose (approx.
2.20 m) for standard model
Water inlet
:Warning
Danger of death!
There is a risk of electric shock if you touch live components.
Observe the following when connecting the machine:
Notes
Only operate the washing machine
using cold mains water.
Do not connect the machine to the
mixer tap of an unpressurised hot­water boiler.
Do not use a used supply hose. Only
use the supply hose supplied or one that was purchased from an authorised specialist retailer.
Do not bend, squash, modify or cut
through the water supply hose (otherwise its strength is no longer guaranteed).
Only tighten the screw connections
by hand. If the screw connections are tightened too much with a tool (pliers), the thread may be damaged.
28
Page 29
Positioning and connecting en
Optimum water pressure in the supply network
At least 100 kPa (1 bar) Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is at least 8 l/min.
If the water pressure is higher than this, a pressure-reducing valve must be installed.
Connection
1. Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance:
– Model: Standard
– Model: AquaSecure
– Model: Aqua-Stop
Tip: Connect also an external water
filter (depending on the model)
between water supply hose and tap.
The filter filters dirt particles out of the
water.
Water filter must be cleaned regularly
to remove contaminants. This will
prevent blockages. See also ~
separate installation and cleaning
instruction for water filter.
2. Open the water tap carefully,
checking the leak tightness of the connection points. The screw connection is under mains water pressure.
Water outlet
Caution! Water damage
If the drain hose slips out of the wash basin or the connection point during draining due to high water pressure, any escaping water may cause water damage. Secure the drain hose so that it cannot slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
You can lay the water drain hose as follows:
Outlet in a sink
:Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot detergent solution e.g. if hot detergent solution is being drained into a wash basin. Do not reach into the hot detergent solution.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed in the drained water, water may be sucked back into the appliance and may damage the appliance/fabrics. Make sure that: – The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
29
Page 30
en Positioning and connecting
Drainage into a siphon
The connection point must be secured using a hose clamp with a diameter of 24-40 mm (available from specialist dealers).
Outlet into a plastic pipe with rubber
bushing or into a drainage pit
Levelling
Level the appliance using a spirit level. Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a wrench,
by turning it in a clockwise direction.
2. Check the alignment of the washing
machine with a spirit level, and adjust it if necessary. Change the height by turning the appliance feet. All four appliance feet must stand firmly on the ground.
3. Tighten the lock nut against the
housing. In doing so, hold the foot tight and do not adjust its height. The lock nuts on all four appliance feet must be screwed tightly against the housing.
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you touch live components.
Never touch or hold the mains plug
with wet hands.
Only pull out the mains cable by the
plug and never by the cable, as this could damage it.
Never unplug the mains plug during
operation.
Observe the following information and ensure that:
Notes
The mains voltage and voltage
indicated on the washing machine (rating plate) are the same. The connected load and fuse required are specified on the rating plate.
The washing machine is only
connected to an alternating current via a properly installed earthed socket.
The mains plug fits the socket.
The cable cross-section is adequate.
The earthing system is properly
installed.
The mains cable is only replaced by
a qualified electrician (if this is necessary). Replacement mains cables are available from the after­sales service.
No multiple plugs/couplings or
extension cables are used.
If an earth-leakage circuit breaker is
used, only a type which displays this symbol is used: z. Only this symbol guarantees compliance with the currently applicable regulations.
The mains plug can be accessed at
all times.
The mains cable is not bent,
squashed, modified, cut through, or in contact with heat sources.
30
Page 31
Positioning and connecting en
Before washing for the first time
The washing machine was thoroughly tested before leaving the factory. To remove any water that may be left over from the test, run the first wash cycle
without any laundry.
Notes
The washing machine must be
correctly installed and connected
~ Page 26
Never use a damaged machine.
Inform customer services.
1. Check the machine.
2. Remove the protective film from the
control panel.
3. Connect the mains plug.
4. Turn on the tap.
5. Close the door (do not load any
laundry).
6. Depending on the model, run the
Drum Clean 90 °C or
Cottons 90 °C program. For AU
variant, two cycles of Cottons 90 °C
programme without laundry are
required to be run at initial setup,
and this operation only needs to be
completed once.
7. Open the detergent drawer.
8. Pour approximately 1 litre of water
into compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer. Do not use detergent
designed for wool or delicates.
10.Close the detergent drawer.
11.Press the button.
12.When the program ends, switch off
the appliance.
Your washing machine is now ready to use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose. Maintenance – filter in the water supply
3. Drain the remaining detergent
solution. Maintenance – detergent solution pump blocked
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport locks:
1. Remove the covers and keep them
in a safe place. Use a screwdriver if necessary.
2. Insert all four sleeves.
Clip the mains cable securely in the holders. Insert and tighten the screws.
Before switching on the appliance again:
Notes
The transport braces must be
removed.
To prevent unused detergent from
flowing straight into the drain during the next wash: Pour approx. 1 litre of water into compartment II and start the Spin/Drain program.
~ Page 22
~ Page 20
31
Page 32
You can find the contact information for all countries in the attached after-sales service directory.
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY
siemens-home.com
*9001051716*
9001051716 (9503)
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