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SIMATIC IPC647C
SIMATIC
Industrial PC
SIMATIC IPC647C
Getting Started
_________________
Introduction
_________________
Description
_________________
Application planning
_________________
Installing
_________________
Connecting
_________________
Commissioning
_________________
Troubleshooting
_________________
Dimension drawings
_________________
Appendix
1
2
3
4
5
6
7
8
A
12/2010
A5E02669344-02
Page 2
Legal information
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
with a safety alert symbol, indicates that minor personal injury can result if proper precautions are not taken.
CAUTION
without a safety alert symbol, indicates that property damage can result if proper precautions are not taken.
NOTICE
indicates that an unintended result or situation can occur if the corresponding information is not taken into
account.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation for the specific task, in particular its warning notices and
safety instructions. Qualified personnel are those who, based on their training and experience, are capable of
identifying risks and avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be adhered to. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of the Siemens AG. The remaining trademarks in this
publication may be trademarks whose use by third parties for their own purposes could violate the rights of the
owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.
Siemens AG
Industry Sector
Postfach 48 48
90026 NÜRNBERG
GERMANY
A5E02669344-02
Ⓟ 12/2010
Copyright © Siemens AG 2010.
Technical data subject to change
Page 3
Table of contents
1 Introduction................................................................................................................................................ 5
2
Description................................................................................................................................................. 7
2.1
2.2
2.3
2.4
Application planning................................................................................................................................. 15
3
3.1
3.2
3.3
3.4
4
Installing .................................................................................................................................................. 19
4.1
4.2
5
Connecting .............................................................................................................................................. 21
5.1
5.2
5.3
5.4
External design ..............................................................................................................................7
Operator Controls ..........................................................................................................................8
Connecting elements .....................................................................................................................9
Status displays.............................................................................................................................11
Transport......................................................................................................................................15
Unpacking and checking the delivery unit ...................................................................................15
Ambient and environmental conditions........................................................................................17
Access protection.........................................................................................................................17
Installing the device .....................................................................................................................19
Technical data of the telescopic rails...........................................................................................20
Connecting peripherals ................................................................................................................21
Connecting the device to power...................................................................................................22
Equipotential bonding ..................................................................................................................25
Connecting the strain relief for network cables............................................................................25
6
Commissioning ........................................................................................................................................ 27
6.1
6.2
6.3
7
Troubleshooting....................................................................................................................................... 31
7.1
Dimension drawings ................................................................................................................................ 35
8
8.1
8.2
SIMATIC IPC647C
Getting Started, 12/2010, A5E02669344-02
Requirements for commissioning.................................................................................................27
Initial Commissioning - Initial Startup...........................................................................................28
Reinstalling the software..............................................................................................................29
General problems ........................................................................................................................31
Dimensional drawing of the device ..............................................................................................35
Dimensional drawing for the use of telescopic rails.....................................................................36
3
Page 4
Table of contents
A Appendix.................................................................................................................................................. 37
A.1 Guidelines and Declarations ....................................................................................................... 37
A.2
A.3
Index........................................................................................................................................................ 41
Certificates and Approvals .......................................................................................................... 38
Service and support .................................................................................................................... 39
SIMATIC IPC647C
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Introduction
Objective of this documentation
This Getting Started documentation contains all the information you need for commissioning
and using the SIMATIC IPC647C.
Scope of validity of this document
The documentation is valid for all supplied variations of the SIMATIC IPC647C and describe
the product status as of June 2010.
Operating instructions SIMATIC IPC647C
The operating instructions are available on the supplied "Documentation and Drivers" DVD.
To view and print the operating instructions, run Start and follow the instructions on the
screen.
The operating instructions provide useful information on many topics such as the hardware
expansion options, modification of the system configuration and technical data.
1
Conventions
The term "rack PC" or "device" is sometimes used to refer to the SIMATIC IPC647C product
in this documentation.
The abbreviation "CP" stands for CP 1616 onboard.
Note
Safety-related Notices
To avoid damage to assets and for the sake of your own personal safety, please take note of
the information on safety in this Getting Started and in the operating instructions. A warning
triangle references this safety information and is shown depending on the potential hazard.
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Introduction
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Page 7
Description
2.1 External design
Front view of the device (example)
2
Front panel with vent openings
①
(filter mat and fan behind the front
panel). Check the filter mat
regularly for soiling and, if
appropriate, replace it.
Status displays
②
Reset button
③
On/off button
④
Lock
⑤
Option of installing:
⑥
DVD burner drive (slimline)
Hard disk removable rack
Hard disk in vibration damped
drive rack
Rear view of the device (example)
USB ports
⑦
Lockable front door for access
⑧
security. Keep the front door
closed during normal operation.
DP connection of graphics card
①
Connection elements
②
Expansion slots
③
Equipotential bonding connection
④
Power supply connector
⑤
Fan / power supply unit
⑥
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Page 8
Description
2.2 Operator Controls
2.2 Operator Controls
Control elements, On/Off and Reset buttons
On/off button
①
For switching the device on or off
The on/off switch is located on the back of
the device, see section .
The on/off switch on the back of the device
will have to be turned on for the on/off
button on the front to work.
Reset button
②
The reset button can be operated using a
pointed object or a paper clip, for example.
The button signal triggers a hardware
reset. The PC performs a restart (cold
start).
CAUTION
Data may be lost when the PC performs a hardware reset.
WARNING
The on/off button signal does not cut off power to the PC! To disconnect the device
completely from the power supply, pull out the power connector.
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Description
2.3 Connecting elements
2.3 Connecting elements
Layout of the interfaces on the rear of the device
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Page 10
Description
2.3 Connecting elements
Layout of the interfaces on the rear of the device
Item Designation Description
①
②
③
④
⑤
⑥
⑦
⑧
⑨
⑩
⑪
⑫
⑬
⑭
⑮
* LAN interfaces are numbered on the enclosure to provide unique identification. The numbering by the operating
PROFINET CP 1616 onboard interface, three RJ-45 jacks (optional product version)
PROFIBUS/MPI PROFIBUS interface (RS 485, electrically isolated), 9-pin D-sub socket (optional
product characteristic)
USB USB device connectors. USB ports 1 to 4
ETHERNET 1, 2 * 2 x RJ-45 connectors, Ethernet 10/100/1000 Mbps
COM Serial interface (V.24), 9-pin sub D plug
LPT Parallel interface, 25-pin
DP (Display Port) 2 x display port, DP connection of Dual Head graphics card (optional)
KEYBOARD Connection for a PS/2 keyboard
MOUSE Connection for a PS/2 mouse
DVI-I DVI/VGA connection for CRT or LCD monitor with DVI interface
VGA via DVI/VGA adapter
Audio (input) Connection for analog audio source, microphone, 3.5 mm phono jack
Audio (output) Connection for active speakers or headset, 3.5 mm phono jack
DVI-D DVI-D connection of the DP adapter
VGA VGA connection of the DP adapter
DP Display port connection of the DP adapter at Dual Head graphics card (optional)
Connecting potentials Connection for equipotential bonding
system may deviate from this.
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Page 11
Description
2.4 Status displays
Power supply
Position of the IEC connector Description
On/Off switch ①.
Socket ② for IEC connector for the AC
power supply to the device.
100 to 240 V AC is permissible as the input
voltage.
2.4 Status displays
Front status displays
Display Meaning LED Description
POWER PC status display
access
OFF isolated from mains
YELLOW Standby (hibernating)
GREEN PC in operation
OFF no access HDD Display for hard disk
GREEN Access
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Description
2.4 Status displays
Front status displays
ETHERNET 1 * ETHERNET status
display
ETHERNET 2 * ETHERNET status
display
PROFIBUS/MPI
(optional)
SF PROFINET
(optional)
Display of the
communication status to
S7 or PROFIBUS
Status display for
CP 1616 onboard
OFF
GREEN Data traffic
OFF
GREEN Data traffic
OFF
GREEN Data traffic
OFF
Flashes
slowly
No connection
No data traffic
No connection
No data traffic
No connection
No data traffic
CP not available
CP disabled
No error, communication
established
Charging in progress
CP 1616 driver not installed
CP in NDIS mode
Link status error
IO controller: IO device cannot be
addressed
IO controller: Duplicate IP address
Flashes
rapidly
AN
WATCHDOG WATCHDOG status
display
monitoring
active SOM or
DiagMonitor software)
HDD1 ALARM
HDD2 ALARM
All displays are lit Error in early BIOS Post All lit CPU startup failure
* LAN interfaces are numbered on the enclosure to provide unique identification. The numbering by
the operating system may deviate from this.
Hard disk alarm in
conjunction with RAID
and monitoring software
OFF WATCHDOG not activated
GREEN WATCHDOG monitoring enabled
RED Monitoring time elapsed
OFF Internal temperature OK TEMP Internal temperature
RED Internal temperature critical
OFF Fan speed OK FAN Fan status (only with
RED Fan speed too low
OFF RAID is OK
One RED HDD1 or HDD2 not OK
Both RED RAID not OK
Both flash RAID is synchronized
Exception error: diagnostics via Web
or SNMP is no longer possible
Diagnostics information available
No communication established.
(for information on locating the hard
disk, refer to the section)
Error in early POST
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Page 13
Description
2.4 Status displays
Rear status displays
/(' /('
Display Meaning LED Description
Ethernet LAN 1, 2 *
Green LED
Link status display
Yellow LED
Activity status display
OFF
GREEN 100 MBit cable active
ORANGE 1000 MBit cable active
OFF
No cable connected
Cable disabled
Interface disabled, 10 MBit
cable active
No cable connected
Cable disabled
Interface disabled
No activity
YELLOW Data transfer active
PROFINET LAN X1,
P1, P2, P3 *
Green LED
Link status display of
CP 1616 channel
OFF
No cable connected
Cable disabled
Interface disabled
GREEN Active cable connected
Yellow LED
Activity status display
of CP 1616 channel
OFF
No cable connected
Cable disabled
Interface disabled
No activity
YELLOW Data transfer active
* For unique labeling, the LAN and PROFINET interfaces are numbered on the enclosure. The
numbering by the operating system may deviate from this.
Virtual status displays
The two "virtual" CP 1616 LEDs are only visible in the SIMATIC software and can be read via SNMP.
PROFINET Virtual LEDs
RUN CP is active
STOP CP is in the stop state
Flashes The states "flashes slowly" or
"flashes rapidly" do not exist.
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Description
2.4 Status displays
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Page 15
Application planning
3.1 Transport
Despite the device's rugged design, its internal components are sensitive to severe
vibrations or shock. You must therefore protect the PC from severe mechanical stress when
transporting it.
You should always use the original packaging for shipping and transporting the device.
CAUTION
Risk of damage to the device!
When transporting the PC in cold weather, it may be submitted to extreme variations in
temperature. In this situation, ensure that no moisture (condensation) develops on or inside
the device.
If condensation has developed on the device, wait at least 12 hours before you switch it on.
3
3.2 Unpacking and checking the delivery unit
Unpacking the device
Note the following points when you unpack the unit
● It is advisable not to dispose of the original packing material. Keep it in case you have to
transport the unit again.
● Please keep the documentation in a safe place. It is required for initial commissioning and
is part of the device.
● Check the delivery unit for any visible transport damage.
● Verify that the shipment contains the complete unit and your separately ordered
accessories. Please inform your local dealer of any disagreements or transport damage.
● Please inform Siemens AG by means of the enclosed SIMATIC IPC/PG quality control
report form.
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Page 16
Application planning
3.2 Unpacking and checking the delivery unit
Noting down the device identification data
The device can be clearly identified with the help of this identification data in case of repairs
or theft.
Enter the following data in the table below:
● Serial number: The serial number (S VP) is located on the rating plate inside the front
door.
Figure 3-1 Rating plate IPC647C
The KCC label (1) is visible when the device has been approved for Korea.
● Order number of the device
● Ethernet address: The Ethernet address of the device is printed on the device and is
stored in the BIOS Setup (F2 key) under "Advanced > Peripheral Configuration".
● Microsoft Windows "Product Key" on the "Certificate of Authenticity" (COA). The COA
label is located on the inner side of the front door. The product key is always required to
reinstall the operating system. The Windows XP operating system is installed on the
device shown here with the COA label.
Figure 3-2 COA label
Serial number S VP ...
Order no. 6AG4112-1 ...
Microsoft Windows Product Key
Ethernet 1 address
Ethernet 2 address
CP 1616 onboard layer 2
Device equipment
The device equipment is listed on the inner side of the front door.
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Application planning
3.3 Ambient and environmental conditions
3.3 Ambient and environmental conditions
WARNING
If the following requirements for system installation are not observed, approvals to UL
60950-2, EN 60950-2 are rendered void and there is a risk of overheating and injury.
When you plan your project, you should make allowances for:
● Climatic and mechanical environmental conditions defined in the "General technical data"
chapter of the operating instructions.
● Avoid extreme ambient conditions as far as possible. Protect your device against dust,
moisture and heat.
● This device was designed for use in a normal industrial environment. SIMATIC Rack PCs
may not be operated in severe environments which are subject to caustic vapors or
gases without taking additional protective measures (such as the provision of clean air.)
● Do not expose the device to direct sunlight.
● Install the device in such a way that it poses no danger, for example, by falling over.
● The device conforms to protection class IP41 at the front panel. Ensure that the
installation opening for the device is splash-proof in areas which may be subject to splash
water.
● Always maintain a minimum clearance of 50 mm to the area of the ventilation slots in
order to ensure adequate ventilation of the PC.
● Do not cover the ventilation slots of the enclosure.
● The device meets requirements for fire protection housings to EN 60950-1 and can be
installed without additional fire protection enclosure.
● The connected or built-in peripherals should not introduce a counter emf in excess of
0.5 V into the device.
3.4 Access protection
The access protection of the rack PC is only enabled if the front door is locked.
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Application planning
3.4 Access protection
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Installing
4.1 Installing the device
Optional installation locations
The device can be installed horizontally in control desks, in switch cabinets and in 19-inch
rack systems.
Optional mounting methods
WARNING
Function test while installing the device in machines or systems
Following the results of a risk analysis, additional protection equipment on the machine or
the system is necessary to avoid endangering persons. With this, especially the
programming, configuration and wiring of the inserted peripherals have to be executed, in
accordance with the safety performance (SIL, PL or Cat.) identified by the necessary risk
analysis.
4
The intended use of the device has to be ensured.
The proper use of the device has to be verified with a function test on the system. This test
can detect programming, configuration and wiring errors. The test results have to be
documented and if necessary inserted into the relevant inputs.
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Page 20
Installing
4.2 Technical data of the telescopic rails
You can mount the device as follows:
● Mounting on cabinet brackets
● Mounting on device bases
● Mounting on telescopic rails
When telescopic rails are used for mounting, the device can be withdrawn fully from the
cabinet or rack.
For more detailed information on telescopic rails, refer to the sections Technical data of
the telescopi
c rails (Page 20) and Dimensional drawing for the use of teles
copic rails
(Page 36).
Figure 4-1 Position of the mounting holes ①
CAUTION
The mounting screws of the telescopic rails may not protrude more than 5 mm into the
enclosure.
CAUTION
Risk of injury!
It is not permitted to install the device only on the 19-inch brackets of the front panel.
4.2 Technical data of the telescopic rails
Ultimate load per pair At least 14 kg
Full extraction length At least 470 mm
Rail thickness Maximum 9.7 mm
Mounting screws M5 x 6 mm
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Connecting
5.1 Connecting peripherals
Note before connecting
NOTICE
Connect only peripherals approved for industrial applications according to EN 61000-6-2.
Shielded interface cables must be used for interfaces integrated ex factory.
Note
Hot-plug I/O modules (USB) may be connected while the PC is in operation.
CAUTION
I/O devices that are incapable of hot-plugging may only be connected after the device has
been disconnected from the power supply.
5
CAUTION
Strictly adhere to the specifications in the I/O manuals.
NOTICE
The connected or built-in peripherals should not introduce a counter emf into the device.
A counter emf greater than 0.5 V to ground on the + 3.3 VDC / + 5 VDC / + 12 VDC power
rail due to a connected or integrated component can prevent normal operation or even
destroy the computer.
When measuring the counter emf, remember the following:
The computer in question must be turned off and the power supply connector should be
plugged in.
During the measurement, all cables from the plant to the computer should be
connected.
All other components in the plant must be active.
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Connecting
5.2 Connecting the device to power
5.2 Connecting the device to power
Note before connecting
Note
The wide-range power supply module is designed for operation on 100 VAC to 240 VAC
mains. The setting of the voltage range takes place automatically.
WARNING
Do not connect or disconnect power and data cables during thunderstorms.
WARNING
The device may only be operated on grounded power supply networks (TN systems to VDE
0100, part 300, or IEC 60364-3).
Operation on ungrounded or impedance-grounded power networks (IT networks) is
prohibited.
WARNING
The permitted nominal voltage of the device must conform with local mains voltage.
WARNING
The mains connector must be disconnected to fully isolate the device from mains. Ensure
easy access to this area.
A master mains disconnect switch must be installed if the device is mounted in a switch
cabinet. Always ensure free and easy access to the power inlet on the device or that the
safety power outlet of the building installation is freely accessible and located close to the
device.
Note
The power supply contains a PFC (Power Factor Correction) circuit to conform with the EMC
directive.
Uninterruptible AC power systems (UPSs) must supply a sinusoidal output voltage in the
normal and buffered mode when used with SIMATIC PCs with a PFC circuit.
UPS characteristics are described and classified in the standards EN 50091-3 and IEC
62040-3. Devices with sinusoidal output voltage in the normal and buffered mode are
identified with the classification "VFI-SS-...." or "VI-SS-....".
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Connecting
5.2 Connecting the device to power
Localized information
Outside of the USA and Canada, operation on a 230 V power supply:
This device is equipped with a safety-tested power cord which may only be connected to a
grounded shockproof power outlet. If you choose not to use this cable, you must use a
flexible cable of the following type: Min. 18 AWG conductor cross-section and 15-A / 250-V
shock-proof connector. The cable set must be compliant with safety regulations and
stipulated IDs of the country where the system is to be installed.
For the USA and Canada:
For the United States and Canada, a CSA or UL-listed power cord must be used.
The connector must be compliant with NEMA 5-15.
120 V AC power supply
To be used is a flexible power cord approved to UL and with CSA label, and which has the
following features: Type SJT with three leads, min. 18 AWG conductor cross-section, max.
length 4.5 m, parallel grounding plug 15 A, min. 125 V.
240 VAC power supply
Use a flexible power cord which is approved to UL and CSA, and which has the following
features: Type SJT with three conductors, min. 18 AWG conductor cross-section, max.
length 4.5 m, and tandem grounded connector 15 A, min. 250 V.
Label on the device
The back of the device has a warning label in English, Norwegian, Finnish and Chinese
informing the user that the device must be connected to properly grounded electrical outlets.
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Connecting
5.2 Connecting the device to power
Connecting
How to connect the device to mains
1.
Ensure that the on/off switch ① is in "0"
position (Off) when you plug in the power
cord to avoid unintentional startup of the
device.
2.
Connect the IEC connector to the socket ②.
3. Connect the power cable to the socket and
turn on the on/off switch ①.
The yellow power LED (standby) on the front
panel of the PC lights up.
Secure the power plug
You can secure the power plug in order to avoid unintentional disconnection of the power
cord.
How to secure the power plug
1. Remove the retaining screw on the power
supply unit.
2. Install the power plug clamp (2) on the
power supply unit using the removed
retaining screw (1).
WARNING
If the power plug is secured with a clamp, the power outlet must be freely accessible to
allow the device to be easily removed from the mains.
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Connecting
5.3 Equipotential bonding
5.3 Equipotential bonding
A low-impedance ground connection improves the discharge of interference generated by
external power cables, signal cables or cables for I/O modules to ground.
Equipotential bonding terminal
The equipotential bonding terminal ① on
the device (large surface, large-area
contact) must be connected with the
central grounding busbar of the cabinet or
plant in which the PC is to be installed.
The minimum conductor cross-section
may not be less than 5 mm2.
5.4 Connecting the strain relief for network cables
The strain relief provided in the scope of delivery is used to prevent accidental loosening of
the network cable from the device. One cable tie (not included in the package) is required for
each interface.
To fix the strain relief, you will need a TORX T10 screwdriver.
To fix the PROFINET strain relief, you will need a TORX T10 screwdriver.
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Connecting
5.4 Connecting the strain relief for network cables
Steps for connecting the strain relief
1. Remove the PROFINET interface plate.
2. Install the plate for the Profinet and
Ethernet connectors. Use the retaining
screw of the PROFINET interface plate for
this purpose.
3. Install the Profinet and Ethernet connectors
at the respective positions and fasten the
cables with cable ties.
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Page 27
Commissioning
6.1 Requirements for commissioning
CAUTION
Risk of damage to the device!
Make sufficient allowances for the device to acquire room temperature before you put it into
use. If condensation has developed on the device wait at least 12 hours before you switch it
on.
Note
Switching the device on
The device is equipped with a power supply unit with power switch.
In the line side switch position "1" the device can be switched on by using the On/Off switch
at the front.
If the line side switch is in the position "0", the device draws the lowest power from the AC
power supply. It cannot be switched on using the on/off button at the front.
6
● Before you switch on the device, you should verify that all peripheral devices such the
keyboard, mouse, monitor and the power supply are connected.
● The operating system of your device is preinstalled on the hard disk.
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Commissioning
6.2 Initial Commissioning - Initial Startup
6.2 Initial Commissioning - Initial Startup
The Rack PC operating system is automatically set up the first time you switch on the
device. Procedure:
1. Press the on/off button behind the front panel door. The green power LED lights up. The
PC performs a POST. During the self-test, this message appears:
Press <F2> to enter SETUP
2. Wait until this message is cleared, then follow the instructions on the screen.
3. Type in the Product Key as required. You find this key on the "Certificate of
Authentication", in the "Product Key" line.
NOTICE
The PC may not be switched off when you run setup.
Do not change the default BIOS settings, otherwise the operating system setup may
become corrupted.
4. Automatic restart
After you have entered all necessary information and after the operating system
setup is completed, the PC is automatically restarted and displays the user interface of the
relevant operating system.
From now on, after you switch on the PC, the user interface of the operating system is
automatically opened when the startup routine is completed.
Switching off the device
Note
The device is equipped with a power supply unit with power switch.
Switch the line side switch to the "0" position. The device then consumes the lowest power
from the AC mains. It cannot be switched on using the on/off button at the front.
Note
On a Windows platform, always shut down the PC by clicking Start > Close.
Press the on/off button behind the front panel door. The green power LED is switched off.
WARNING
Completely separating the device from the power supply
For complete separation of the device from the power supply pull the power connector.
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Commissioning
6.3 Reinstalling the software
6.3 Reinstalling the software
If your software is corrupt, you can reinstall it using the recovery CD or DVD, the
Documentation and Drivers CD and the Restore DVD.
Recovery CD or DVD:
The recovery CD/DVD contains the Windows user interface with tools for configuring the
hard drives, and for installation of the operating system and the languages supported by the
operating system (MUI).
The base language of the operating system to be installed is English. If you want to integrate
additional languages, you will need to retro-install them from Recovery CD or DVD.
Documentation and Drivers CD:
Contains the documentation and the hardware drivers.
Restore DVD:
● Contains a hard disk image file with the original software (operating system with installed
hardware drivers).
To restore the delivery state:
● Place the Restore DVD into the drive and restart the device using the on/off switch.
● When BIOS outputs the message
Press <F2> to enter SETUP or <F12> to display the boot menu.
appears, press the F12 key. After initialization, a "Boot Menu" is displayed.
● Select the optical drive using the cursor keys.
● Now follow the instructions on the screen.
CAUTION
All existing data, programs, user settings and authorizations or license keys will be
deleted from the hard disk and are therefore lost.
For information on the functions, refer to the README.TXT file on the Restore DVD.
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Commissioning
6.3 Reinstalling the software
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Troubleshooting
7.1 General problems
This chapter provides you with tips on how to localize and troubleshoot frequently occurring
problems.
Problem Possible cause To correct or avoid error
No power supply Check the power supply, and the power cord / connector The device is not
operational
The external monitor
remains dark.
Device operation is noncompliant with specified
environment conditions
The monitor is switched off. Switch on the monitor.
The monitor is in "power save"
mode.
Luminance control is set to dark
state
Power cord or monitor cable not
connected.
Check the environment conditions
Wait approx. 12 hours before you switch on a device
which was shipped in cold weather
Press any key on the keyboard.
Increase brightness by means of luminance control. For
detailed information, refer to the monitor operating
instructions.
Check whether the power cord has been properly
connected to the monitor and to the system unit or to the
grounded outlet.
Check whether the monitor cable has been properly
connected to the system unit and to the monitor.
7
The mouse pointer does
not appear on the screen.
Incorrect time and/or date
on the PC.
Although the BIOS setting
is OK, the time and data
are still incorrect.
responding.
If the monitor screen still remains dark after you have
performed these checks, please contact your technical
support team.
The mouse driver is not loaded. Check whether the mouse driver is properly installed and
present when you start the application program. Detailed
information about the mouse driver is available in the
corresponding documentation.
Mouse not connected.
The backup battery is low. Contact Technical Support.
The USB ports are disabled in
BIOS.
USB 2.0 device connected and
USB 2.0 is disabled.
Check whether the mouse cord is properly connected to the
system unit. If you use an adapter or extension on the
mouse cable, also check the connectors.
Contact Technical Support if the mouse pointer still does not
appear on the screen after you carried out these checks.
1. Press <F2> within the boot sequence to open BIOS
Setup.
2. Adjust the time and date in BIOS Setup.
Use a different USB port or enable the port. USB device not
Enable USB 2.0.
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Troubleshooting
7.1 General problems
Problem Possible cause To correct or avoid error
DVD/CD: The front loader
does not open.
The operating system does not
support the USB ports.
The device is switched off or
the open/close button is
disabled by a software
application.
Enable USB Legacy Support for the mouse and keyboard.
For other devices you need the USB drivers for your
operating system.
Emergency removal of the data medium:
1. Switch off the device
2. Insert a pointed object, a pin for example, or an opened
paper clip into the emergency extraction opening of the
drive. Apply slight pressure to the contact until the front
loader opens.
3. Pull the loader further out.
After changing the hard
disk, the system does not
boot from the RAID array
After changing the hard
disk, "unused" is indicated
for the relevant SATA port
Computer does not boot
or "Boot device not found"
is displayed
The screen flickers when
the mouse moves or when
programs are called
RAID array does not have
highest boot priority
The system was booted without
a functioning hard disk (the
removable rack was possibly
not switched on)
The boot device is not first in
the boot priority in the BIOS
setup or is excluded as a boot
device
DDC information is not
available. Possible causes:
Monitor does not supply
DDC information
KVM switch does not pass
through DDC information.
Y cable adapter with DVI-I
for DVI-D/VGA connector is
being used
Set the RAID array to be first in the boot priority order
Reboot the system with a functioning hard disk
Change the boot priority of the boot device in the Boot menu
of the BIOS setup or include boot device in the boot priority
Use a monitor that supports DDC
Use a KVM switch that passes through DDC information
Use a basic cable adapter with DVI-I to VGA connector.
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Troubleshooting
7.1 General problems
Error displays on the front panel
Front LED Possible cause For details about the error display, see the operating
instructions:
Red WATCHDOG LED is lit Watchdog has triggered Section "Watchdog (WD)"
Red TEMP LED is lit Excess temperature in the device Section "Temperature monitoring / display
Red FAN LED is lit Fan failure Section "Fan monitoring"
Red HDD1 ALARM LED is lit RAID reports that hard disk 1 is
defective
Red HDD2 ALARM LED is lit RAID reports that hard disk 2 is
defective
Red HDD1 ALARM and HDD2
RAID is in the "rebuild" state Section "RAID monitoring"
ALARM LEDs are flashing
Red HDD1 ALARM and HDD2
ALARM LEDs are lit
RAID system is not ready for
operation: Affected drive must be
determined with the help of the
RAID software.
Red SF PROFINET LED is lit A fault has occurred on the CPU
1616 onboard interface
All front-panel LEDs are
constantly lit
Error in early BIOS-POS In this case, contact Technical Support.
Section "RAID monitoring"
Section "RAID monitoring"
Section "RAID monitoring"
Section "CP 1616 onboard communications
processor"
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Troubleshooting
7.1 General problems
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Dimension drawings
8.1 Dimensional drawing of the device
8
$OOH$QJDEHQLQPP
Figure 8-1 Dimensions IPC647C
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Dimension drawings
8.2 Dimensional drawing for the use of telescopic rails
8.2 Dimensional drawing for the use of telescopic rails
Below you will find the dimensions of the telescopic rails from the Rittal company:
● Type RP 3659.180 for 600 mm cabinet
● Type RP 3659.190 for 800 mm cabinet
34,83 100 100 100
1.37
3.97 3.973.97
44,4
1.75
8QLWVRI
PHDVXUHPHQW
PP
,QFK
Figure 8-2 Dimensional drawing for the use of telescopic rails
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Appendix
A.1 Guidelines and Declarations
Notes on CE marking
The following applies to the SIMATIC product described in this documentation:
EMC directive
This product fulfills the requirements of EC directive 2004/108/EEC "Electromagnetic
Compatibility", and is designed for operation in the following fields of application in
accordance with this CE marking:
Fields of application Requirements for
Radiated interference Noise immunity
Domestic area, commercial and
light industrial environments
Industrial area EN 61000-6-4: 2007 EN 61000-6-2: 2005
EN 61000-6-3: 2007 EN 61000-6-1: 2007
A
The devices conform with EN 61000-3-2:2006 (harmonics) and EN 61000-33:1995 +A1:2001 +A2:2005 (voltage fluctuations and flicker).
Low voltage directive
The devices comply with the requirements of the EC Directive 2006/95/EC "Low Voltage
Directive". Compliance with this directive has been verified according to EN 60950-1:2006 +
A11:2009.
Declaration of conformity
The EC declaration of conformity and corresponding documentation are available to
responsible authorities in accordance with EC directives stated above. Your sales
representative can provide these on request.
Observe the installation guidelines
The installation guidelines and safety instructions specified in this documentation must be
observed for commissioning and operation.
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Appendix A.2 Certificates and Approvals
Connecting peripherals
Noise immunity requirements to EN 61000-6-2 are met if connected peripherals are suitable
for industrial applications. Peripheral devices may only be connected via shielded cables.
A.2 Certificates and Approvals
ISO 9001 certificate
The Siemens quality management system for all production processes (development,
production and sales) meets ISO 9001:2000 requirements.
This has been certified by DQS (the German society for the certification of quality
management systems).
Q-Net certificate no.: DE-001108 QM
Software License Agreement
The device can be supplied with or without preinstalled software. For devices with
preinstalled software, please note the relevant license agreements.
Approvals for the USA, Canada and Australia
Product safety
The following approval is available for the device:
Underwriters Laboratories (UL) to Standard UL 60950-1, Report E11 5352 and
Canadian Standard C22.2 No. 60950-1 (I.T.E).
EMC
USA
Federal Communications
Commission
Radio Frequency
Interference Statement
Shielded cables Shielded cables must be used with this equipment to maintain compliance
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
with FCC regulations.
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Appendix
A.3 Service and support
USA
Modifications Changes or modifications not expressly approved by the manufacturer
could void the user's authority to operate the equipment.
Conditions of operations This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must tolerate any interference received,
CANADA
Canadian Notice This Class B digital apparatus complies with Canadian ICES-003.
Avis Canadian Cet appareil numérique de la classe B est conforme à la norme NMB-003
AUSTRALIA
including interference that may cause undesired operation.
du Canada.
This product meets the requirements of the standard EN 61000-6-3:2007
Generic standards - Emission standard for residential, commercial and
light-industrial environments.
A.3 Service and support
Local information
Contain your Siemens representative (http://www.siemens.com/automation/partner) if you
have questions about the products described here.
Technical documentation for SIMATIC products
You can find additional documentation for SIMATIC products and systems in the Internet:
SIMATIC Guide manuals (http://www.siemens.com/simatic-tech-doku-portal
Easy shopping at the mall
You can find the online catalog and order system under:
Industrial Automation and Drive Technologies (http://mall.automation.siemens.com
Training center
All the training options are listed at:
SITRAIN homepage (http://www.sitrain.com
)
)
)
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