Siemens Pure binax User Manual

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www.bestsound-technology.co.uk

Pure binax™

User Guide

2 Content

Content

Welcome  4

Your hearing instruments  5

Instrument type  5
Getting to know your hearing instruments   5
Components and names  6
Controls  8
Settings  10

Batteries  12

Battery size and handling tips  12
Replacing batteries  13
Recharging rechargeable batteries  14

Daily use  15

Turning on and off  15
Inserting and removing the hearing instruments  17
Adjusting the volume  20
Changing the hearing program  21
Further adjustments (optional)  21

Special listening situations  22

Setting the focus (optional)  22
On the phone  24
Audio induction loops  26

3Content

Maintenance and care  27

Hearing instruments  27
Ear pieces  28
Professional maintenance  30

Further information  31

Wireless functionality  31
Accessories  31
Symbols used in this document  32
Troubleshooting  32
Service information  34
Country-specific information  35

Welcome4

Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.

To receive the most benefit from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.

CAUTION

It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

Welcome

Your hearing instruments 5

This user guide describes optional features that
your hearing instruments may or may not have.

Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.

Instrument type

Your hearing instruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the instrument via a receiver cable. The
instruments are not intended for infants, small children
or mentally disabled persons.

Getting to know your hearing instruments

It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.

If you have problems pressing the controls of your
hearing instruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.

Your hearing instruments

Your hearing instruments6

Components and names

➊ Ear piece

➋ Receiver

➌ Receiver cable

➍ Microphone openings

➎ Rocker switch

(standard control),
push button or
no control (optional)

➏ Charging contacts

(optional)

➐ Battery compartment

➑ Side indicator

(red = right ear,
blue = left ear)

➒ Receiver connection

Your hearing instruments 7

You can use standard or custom-made ear pieces.

Standard ear pieces Size

Click Dome™ single
(open or closed)

Click Dome semi-open

Click Dome double

You can easily exchange the standard ear pieces.
Read more in section "Maintenance and care".

Custom-made ear pieces

Custom shell

Click Mold™

Your hearing instruments8

Controls

With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing instruments
either have a push button or a rocker switch – or no
control at all.

Your Hearing Care Professional has programmed your
desired functions to the controls.

Control Left Right

Push button

Rocker switch

No control

You can also use a remote control.

Your hearing instruments 9

Push button function L R

Press briefly:

Program change

Volume up

Volume down

Tinnitus noiser level up

Tinnitus noiser level down

Press long:

Standby/turn on

L = Left, R = Right

Your hearing instruments10

Rocker switch function L R

Press briefly:

Program up/down

Volume up/down

Tinnitus noiser level up/down

Sound balance

Focus selection (spatial configurator)

Press long:

Standby/turn on

Program up/down

Press very long:

Standby/turn on

L = Left, R = Right

Settings

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Your hearing instruments 11

Features

Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".

AutoPhone™ automatically switches to the
telephone program when the telephone receiver
approaches the ear.
Read more in section "On the phone".

The tinnitus noiser generates a soft noise to distract
you from your tinnitus.

To recharge batteries in hearing instruments with
charging contacts, simply place the instruments in
the charger. After charging, the charger dehumidifies
the hearing instruments.

The e2e wireless functionality enables simultaneous
control of both hearing instruments.
Read more in section "Wireless functionality".

Batteries12

When the battery is low the sound becomes weaker or
you will hear an alert signal. The battery type will
determine how long you have to replace or recharge the
battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended
batteries.

Battery size: 312

■ Always use the correct battery size for your hearing

instruments.

■ Remove the batteries if you intend not to use the

hearing instruments for several days.

■ Always carry spare batteries.

■ Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

Batteries

Batteries 13

Replacing batteries

Removing the battery:

X Open the battery compartment.

X Use the magnet stick to pull out the

battery. The magnet stick is available
as an accessory.

Batteries14

Inserting the battery:

X If the battery has a protective film, remove it

only when you are ready to use the battery.

X Insert the battery with the "+" symbol

facing up (refer to the picture).

X Carefully close the battery compartment. If you feel

resistance, the battery is not inserted correctly.

Do not attempt to close the battery compartment
by force. It can be damaged.

Recharging rechargeable batteries

Charge rechargeable batteries before first use.

X To charge the batteries, follow the instructions in

the charger’s user guide.

After many recharging cycles, the battery lifetime may
reduce. In this case, replace the rechargeable battery with
a new one. To do so, follow the instructions for replacing
batteries.

Daily use 15

Turning on and off

You have the following options to turn your hearing
instruments on or off.

Via battery compartment:

X Turning on: Close the battery compartment.

The default volume and hearing program are set.

X Turning off: Open the battery compartment to

the first catch.

After charging:

X Turning on: Take the instruments out of the charger.

The default volume and hearing program are set.

Via push button or rocker switch:

X Turning on or off: Press and hold the push button or

the rocker switch for several seconds. Refer to section
"Controls" for the settings of your controls.

After turning on, the previously used volume and
hearing program remain set.

Daily use

Daily use16

Via remote control:

X Follow the instructions in the remote control's user

guide.

After turning on, the previously used volume and
hearing program remain set.

When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.

When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.

The "power-on delay" can be activated by your Hearing
Care Professional.

Daily use 17

Inserting and removing the hearing instruments

Your hearing instruments have been fine-tuned for your
right and left ear. Colored markers indicate
the side:

■ red marker = right ear

■ blue marker = left ear

Inserting a hearing instrument:

X Hold the receiver cable at the bend closer to

the ear piece.

X Carefully push the ear piece in the

ear canal ➊.

X Twist it slightly until it sits well.

Open and close your mouth to
avoid accumulation of air in the
ear canal.

X Lift the hearing instrument and

slide it over the top of your ear

➋

.

CAUTION

Risk of injury!

X Insert the ear piece carefully and not too deeply

into the ear.

Daily use18

■ It may be helpful to insert the right hearing

instrument with the right hand and the left
hearing instrument with the left hand.

■ If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

The optional retention strand helps to securely retain the
ear piece in your ear. To position the retention strand:

X Bend the retention strand and

position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

Daily use 19

Removing a hearing instrument:

X Lift the hearing instrument

and slide it over the top of
your ear

➊

.

X If your hearing instrument is

equipped with a custom shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.

X For all other ear pieces: Grip the receiver in the

ear canal with two fingers and pull it carefully out ➋.

Do not pull the receiver cable.

CAUTION

Risk of injury!

X In very rare cases the ear piece could remain in

your ear when removing the hearing instrument.
If this happens, have the ear piece removed by
a medical professional.

Clean and dry your hearing instruments after usage.
Read more in section "Maintenance and care".

Daily use20

Adjusting the volume

Your hearing instruments automatically adjust
the volume to the listening situation.

X If you prefer manual volume adjustment, press the

push button or the rocker switch briefly, or use a
remote control.

Refer to section "Controls" for the settings of your
controls.

An optional signal can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.

Daily use 21

Changing the hearing program

Depending on the listening situation, your hearing
instruments automatically adjust their sound.

Your hearing instruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the
program change.

X To change the hearing program, press the push button

or the rocker switch, or use a remote control.

Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a list of your
hearing programs.

If the AutoPhone function is activated, the hearing
program switches automatically to a telephone
program when the telephone receiver is close to
the ear.

Read more in section "On the phone".

Further adjustments (optional)

The controls of your hearing instruments can also be
used to change, for example, the sound balance or the
tinnitus noiser level. Sound balance allows you to adjust
the bass and treble to your preferences.

Refer to section "Controls" for the setting of your controls.

Special listening situations22

Setting the focus (optional)

If you want to focus more directly on your conversation
partner in front of you, or if you want to listen to the
broader environment – the spatial configurator gives
you control over your listening preference.

You can select different levels – from "focus to frontal
position" (left picture) to "middle position" (center picture)
to "hear all around" (right picture).

Prerequisites:

■ You need to wear two hearing instruments.

■ On one of your hearing instruments the rocker switch

needs to be set for the spatial configurator.

Refer to section "Controls" for the setting of the
rocker switch.

With a suitable remote control and smartphone app you
have even more control options.

Special listening situations

Special listening situations 23

Setting the focus manually:

X If you have several hearing programs, change to

hearing program 1.

X Press the rocker switch that is set for this function.

The mid level is active by default.

X Press the upper rocker switch to focus more to the

front, or the lower rocker switch to listen to the
broader environment.

This function is intended for unique and temporary
listening situations. The hearing instruments thus return
automatically to the automatic setting of program 1 if
the sound environment changes significantly or after
approximately 45 minutes. You can also exit the spatial
configurator mode.

Exiting spatial configurator mode:

X Toggle to the minimum or maximum level.

An optional signal tone can indicate the minimum
and maximum level.

X Toggle one step further.

The same signal tone as for changing the hearing
program is played, indicating that you have exited
the spatial configurator mode.

Special listening situations24

On the phone

When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing instrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.

Telephone program

You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to configure a
telephone program.

X Switch to the telephone program whenever you are

on the phone or use the automatic program switch.

If a telephone program or the automatic program
switch are configured for your hearing instruments,
it is listed in section "Settings".

Special listening situations 25

Automatic program switch (AutoPhone)

Your hearing instrument can automatically select the
telephone program when you bring the telephone
handset close to the hearing instrument. When you are
finished speaking on the phone, move the handset away
from the hearing instrument and microphone mode will
re-set itself.

If you want to use this function, ask your Hearing Care
Professional to do the following:

■ Activate the AutoPhone function.

■ Check the telephone receiver’s magnetic field.

For the automatic program switch, your hearing
instrument detects the telephone receiver’s magnetic
field. Not all telephones produce a magnetic field
strong enough to activate the AutoPhone function.
In this case, you can use the Siemens AutoPhone
magnet, which is available as an accessory, and
attach it to the telephone receiver.

See the AutoPhone magnet user guide for instructions
on how to position the magnet.

NOTICE

Use the approved AutoPhone magnet only. Ask
your Hearing Care Professional for this accessory.

Special listening situations26

Audio induction loops

Some telephones and public places like theatres offer the
audio signal (music and speech) via an audio induction
loop. With this system, your hearing instruments can
directly receive the desired signal – without distracting
noise in the environment.

You can usually recognize audio induction
loop systems by certain signs.

Ask your Hearing Care Professional to configure
a telecoil program.

X Switch to the telecoil program whenever you are

in a place with an audio induction loop.

If a telecoil program is configured for your hearing
instruments, it is listed in section "Settings".

Telecoil program and remote control

NOTICE

For instruments with wireless connectivity:
When the telecoil program is active, the remote

control may cause a pulsing noise.

X Use the remote control with a distance greater

than 10 cm (4 inches).

Maintenance and care 27

To prevent damage it is important that you take care of
your hearing instruments and follow a few basic rules,
which will soon become a part of your daily routine.

Hearing instruments

Drying and storage

X Dry your hearing instruments overnight.

X Ask your Hearing Care Professional for recommended

drying products.

X For longer periods of non-use, store your hearing

instruments with open battery compartment and
batteries removed in a drying system to avoid the
adverse effects of moisture.

Cleaning

Your hearing instruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing instruments or cause personal injury.

X Clean your hearing instruments daily with

a soft, dry tissue.

X Never use running water or immerse

the devices in water.

X Never apply pressure while cleaning.

X Ask your Hearing Care Professional for recommended

cleaning products, special care sets, or more
information on how to keep your hearing instruments
in good condition.

Maintenance and care

Maintenance and care28

Ear pieces

Cleaning

Cerumen (ear wax) may accumulate on the ear pieces.
This may affect sound quality. Clean the ear pieces daily.

For all types of ear pieces:

X Clean the

ear piece right
after removal
with a soft and
dry tissue.

This prevents
that cerumen
becomes dry
and hard.

For Click Domes:

X Squeeze the tip of the dome.

Maintenance and care 29

Exchanging

Exchange standard ear pieces approximately every three
months. Replace them sooner if you notice cracks or
other changes. The procedure for exchanging standard
ear pieces depends on the type of ear piece. In section
"Components and names", your Hearing Care Professional
has marked your type of ear piece.

Exchanging Click Domes

If you have problems removing the old Click Dome,
use the removal tool or follow the instructions on the
packaging of the Click Domes:

The removal tool is available as an accessory.

X Take particular care that

the new Click Dome clicks
noticeable in place.

cl

ic

Maintenance and care30

Professional maintenance

Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.

Custom-made ear pieces and wax filters should be
exchanged as needed by a professional.

Ask you Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

Further information 31

Wireless functionality

Your hearing instruments are equipped with wireless
functionality. This provides synchronization between
your two hearing instruments:

■ If you change the program or volume on one

instrument, the other one is automatically changed,
too.

■ Both hearing instruments automatically adapt to the

listening situation simultaneously.

Wireless functionality enables the use of a remote control.

Accessories

The type of available accessories depends on the
instrument type. Examples are: a remote control,
an audio streaming device, or a smartphone app for
remote control.

Consult your Hearing Care Professional for further
information.

Further information

Further information32

Symbols used in this document

Points out a situation that could lead to serious,
moderate, or minor injuries.

Indicates possible property damage.

Advice and tips on how to handle your device better.

Troubleshooting

Problem and possible solutions

Sound is weak.

■ Increase the volume.

■ Replace or recharge the empty battery

(depending on the battery type).

■ Clean or exchange the ear piece.

Hearing instrument emits whistling sounds.

■ Reinsert the ear piece until it fits securely.

■ Decrease the volume.

■ Clean or exchange the ear piece.

Sound is distorted.

■ Decrease the volume.

■ Replace or recharge the empty battery

(depending on the battery type).

■ Clean or exchange the ear piece.

Further information 33

Problem and possible solutions

Hearing instrument emits signal tones.

■ Replace or recharge the empty battery

(depending on the battery type).

Hearing instrument does not work.

■ Turn the hearing instrument on.

■ Gently close the battery compartment completely.

■ Replace or recharge the empty battery

(depending on the battery type).

■ Make sure the battery is inserted correctly.

■ Power-on delay is active.

Wait several seconds and check again.

Consult your Hearing Care Professional if you encounter
further problems.

Further information34

Service information

Serial numbers

Left:

Right:

Service dates

1:

2:

3:

4:

5:

6:

Your Hearing Care Professional

Date of purchase:

Further information 35

Country-specific information

www.bestsound-technology.co.uk

Legal Manufacturer

Sivantos GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone [phone]

Manufactured by Sivantos GmbH
under Trademark License of Siemens AG.

Document No. A91SAT-02374-99T02-7600 EN
Order/Item No. 108 264 72 | Master Rev03, 08.2014
© Siemens AG, 06.2015 | JN7472 | Printed in the UK

United Kingdom

Sivantos Limited
Platinum House
Sussex Manor Business Park
Gatwick Road
Crawley, West Sussex RH10 9NH
Phone [phone]