Siemens HiPath 2000, HiPath 3000, optiPoint WL 2 professional Operating Manual

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Page 1

HiPath 2000 HiPath 3000

optiPoint WL 2 professional

Operating Manual

Page 2

Before You Begin

This operating manual describes the handset optiPoint WL 2 professional at your communication platforms HiPath 2000 and HiPath 3000. It describes all functions you can operate with your handset. You may find that some of the functions you wish to use are not available on your handset. This may be due to one of the following reasons:

• The function has not been configured for your handset – please contact your service personnel.

• Your communication platform does not support this function – please contact your service personnel for an upgrade.

The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.

An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. All trademarks are the property of Siemens AG or their respective owners.

Not all of the functions described in this operating manual are available in all countries.

Safety Precautions

Please read the operating manual and safety precautions carefully before use. Explain the content and the hazards associated with using the handset to your children.

Only use the power supply provided as indicated on the underside of the charg-

‹

ing unit.

Only use recommended rechargeable batteries. Never use other battery types or non-rechargeable batteries as this can cause serious damage to your health and property.

Insert the rechargeable battery making sure the poles are facing in the correct directions and use the battery as described in the operating manual.

The handset can interfere with medical equipment. Please refer to the technical specifications applicable to the relevant environment (medical practice, for instance).

The handset can cause unpleasant humming in hearing aids.

Do not install the charging unit in bathrooms or shower rooms. The handset and charging unit are not splash-protected.

Page 3

Before You Begin

Do not operate your handset in environments where there is risk of explosion (paintshops, for instance).

Remember to include all relevant documentation when passing on your handset

to third parties.

Never open your handset. In the event of problems, consult your service personnel.

Use only original Siemens accessories. The use of other accessories is dangerous and will invalidate the warranty and the CE mark.

Care Instructions

• Always use a damp or antistatic cloth to clean the handset. Never use a dry cloth.

• If the handset is heavily soiled, clean it with a diluted surfactant-based neutral cleaner, such as, dishwashing detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

• Do not use alcohol-based or corrosive cleaners or abrasive powders.

• Never allow the handset to come into contact with staining or aggressive liquids, such as, coffee, tea, juice, or soft drinks.

Marks

The device conforms to the EU directive 1999/5/EC as attested by the CE mark.

This device has been manufactured in accordance with a certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.

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Before You Begin

Compliance with FCC Guidelines for Human Exposure to Radiofrequency Electromagnetic Fields

For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 0 in from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Page 5

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Care Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Compliance with FCC Guidelines for Human Exposure to Radiofrequency

Electromagnetic Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Basic Operating Instructions. . . . . . . . . . . . . . . . . . . 11

Overview of optiPoint WL 2 professional . . . . . . . . . . . . . . . . . . . . . . . 11

How to Use this Operating Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Placing the Handset in the Charging Unit and Charging the Battery 14

Activating/Deactivating the Handset . . . . . . . . . . . . . . . . . . . . . . . . 15

Activating/Deactivating the Keypad Lock. . . . . . . . . . . . . . . . . . . . . 15

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Navigation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Display Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Additional Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Audio and Visual Signaling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Handset States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Illumination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

FCN Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Preprogrammed FCN Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Saving FCN Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

... interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

... via the Program/Service Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 25

... via the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

... via the FCN List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Which Functions Are Available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Functions in the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Basic and Enhanced Functions in the System Menu. . . . . . . . . . . . 26

How Can I Use My Handset Effectively? . . . . . . . . . . . . . . . . . . . . . . . 26

Page 6

Contents

Making Calls – Basic Functions . . . . . . . . . . . . . . . .27

Accepting a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Activating/Deactivating Speakerphone Mode . . . . . . . . . . . . . . . . . 28

Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Local Redial List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Saved Number Redial in the System Menu. . . . . . . . . . . . . . . . . . . 29

Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 30

Switching to the Party on Hold (Toggle/Connect) . . . . . . . . . . . . . . 30

Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using Call Forwarding No Reply (CFNR) . . . . . . . . . . . . . . . . . . . . . 33

Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) 34

Call Forwarding in the Event of a Telephone Malfunction . . . . . . . . 35

Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 36

Saving a Repdial Key as an FCN Entry . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using Repdial Entries for Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the Receiving Volume During A Call . . . . . . . . . . . . . . . . 40

Selecting the System Menu Language . . . . . . . . . . . . . . . . . . . . . . 40

Switching from the System Menu to Idle State . . . . . . . . . . . . . . . . . . 40

Making Calls – Enhanced Functions . . . . . . . . . . . .41

Accepting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 41

Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Answering a Call with the Headset . . . . . . . . . . . . . . . . . . . . . . . . . 43

Answering Calls from the Entrance

Telephone and Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . 45

Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

En-Bloc Sending/Correcting Numbers . . . . . . . . . . . . . . . . . . . . . . . 46

Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Dialing from the Internal Directory. . . . . . . . . . . . . . . . . . . . . . . . . . 51

Page 7

Contents

Dialing from the Local Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Dialing from the Telephone Database (LDAP) . . . . . . . . . . . . . . . . . 53

Dialing from the LDAP Database . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Addressing Colleagues over the Speaker . . . . . . . . . . . . . . . . . . . . 55

Talking to Your Colleague with Discreet Calling . . . . . . . . . . . . . . . 56

Automatic Connection Setup (Hotline). . . . . . . . . . . . . . . . . . . . . . . 56

Reserving a Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Assigning a Station Number (Not for U.S.) . . . . . . . . . . . . . . . . . . . 57

Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . 59

Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . 60

Activating/Deactivating the Call Waiting Tone . . . . . . . . . . . . . . . . 60

Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Placing External Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 64

Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 65

Forwarding a Call After an Announcement . . . . . . . . . . . . . . . . . . . 66

Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Override - Joining an Ongoing Call. . . . . . . . . . . . . . . . . . . . . . . . . . 68

Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Saving Functions, Procedures, Wake-Up Calls, and

Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Storing a Function in the FCN List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Activating a Function in the FCN List. . . . . . . . . . . . . . . . . . . . . . . . 71

Saving a Procedure (Operating Steps) as an FCN Entry . . . . . . . . . . . . 74

Reminder Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Saving Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Setting the Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Activating/Deactivating and Setting the Alarm Clock. . . . . . . . . . . . 78

Deactivating a Wake-Up Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Displaying and Assigning Call Charges . . . . . . . . . 80

Displaying Call Charges (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Displaying Call Charges for Another Telephone (Not for U.S.) . . . . . . . 81

Dialing with Call Charge Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Page 8

Contents

Privacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Activating/Deactivating Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . 83

Caller ID Suppression at the Called Party . . . . . . . . . . . . . . . . . . . . . . . 84

Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Identifying Anonymous Callers – Call Tracing (Not for U.S.) . . . . . . . . . 86

Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . 87

Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 88

Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Additional Features/Services . . . . . . . . . . . . . . . . . .90

Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Deleting/Displaying the Message Sent . . . . . . . . . . . . . . . . . . . . . . 90

Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Leaving an Advisory Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Deleting Advisory Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Displaying the Number of Calls in Queue and Overload Indication. . . . 92

Using Another Telephone Like Your Own for a Call . . . . . . . . . . . . . . . 92

Using Another Telephone Like Your Own for an Extended Period of Time

(Mobility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 94

Resetting Services and Functions

(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 94

Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 95

Using System Functions from an

External Location (DISA - Direct Inward System Access) . . . . . . . . . . . 96

Using Functions in ISDN via Code Dialing (Keypad Dialing) . . . . . . . . . 98

Operating Connected Computers or Other Programs/Telephone Data Ser-

vice (HiPath 3500/3550/3700/3750/3800 Only) . . . . . . . . . . . . . . . . . . . 99

Communicating with PC Applications over a CSTA Interface . . . . . . . 100

Controlling Relays (not in HiPath 2000) . . . . . . . . . . . . . . . . . . . . . . . . 101

Sensors (HiPath 3300/3350/3500/3550 Only) . . . . . . . . . . . . . . . . . . . 101

Radio Paging (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Enhanced Paging Equipment (HiPath 3700/3750/3800 Only) . . . . 102

Using Team Functions. . . . . . . . . . . . . . . . . . . . . . . .103

Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . 105

Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . 106

Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Page 9

Contents

Station Number Directories and Lists . . . . . . . . . . 109

Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Creating a New Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Adding Voice Dialing Recordings for an Entry . . . . . . . . . . . . . . . . 110

Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

LDAP Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Searching for an LDAP Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Importing an LDAP Entry into the Directory . . . . . . . . . . . . . . . . . 116

Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Importing an Entry into the Directory. . . . . . . . . . . . . . . . . . . . . . . 117

Programming the Handset . . . . . . . . . . . . . . . . . . . . 118

Handset Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Setting the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Adjust Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Adjust brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Setting night mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Setting Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

WLAN Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Easy Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Vibration Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Handset Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Restoring the Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Connection Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Automatic Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Manual Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Configuration over the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . 130

Start Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . 134

Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Checking FCN Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Different Displays

(HiPath 4000 Environment) . . . . . . . . . . . . . . . . . . . . 135

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Page 10

Contents

Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Echo Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . 138

Contacts in the Event of Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

General Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Overview of Functions/Codes (Alphabetical). . . .146

Main Menu Overview . . . . . . . . . . . . . . . . . . . . . . . .151

Page 11

Basic Operating Instructions

Overview of optiPoint WL 2 professional

Basic Operating Instructions

Six-line color display Æ Page 16

Display keys Æ Page 18

Navigation key Æ Page 17

Talk key

Speakerphone key

with LED

STAR key

Settings keys

Rear

On-hook key Mailbox key with LED

POUND key

Microphone

Connection jack for headset and PC

Loudspeaker

Page 12

Basic Operating Instructions

Step by Step

Å The handset is ringing.

How to Use this Operating Manual

Operating steps are depicted in their logical sequence in the colored column. Below is an explanation of the icons used:

Õ You are conducting a call.

~ Enter digits or letters via the keypad.

Save Current display key function.

Press the display key directly below (A activate the function.

r Press the navigation key left or right. q Press the navigation key up or down.

or B) to

cQ* etc. Press the key shown on the handset.

Ö You hear an alerting tone or a melody.

Bob Dylan

Settings

Delete?

Display contrast?

r OK Browse the System menu for an option.

FCN entry with sample label.

Entry from the local main menu.

OK An option from the System menu is displayed.

Confirm by pressing the display key B.

Do this by pressing the navigation key r until the option appears on the display. Then confirm it by pressing the display key B.

Page 13

Basic Operating Instructions

Getting Started

Inserting the Battery

Only use rechargeable batteries recommended by Siemens Æ Page 140. Never use conventional (non-rechargeable) batteries or other battery types as this can cause serious damage to your health and property. For instance, it could damage the battery cladding or cause the battery to explode. It could also damage your handset and interfere with how your it works.

1. Hold your handset face down in the palm of your hand.

2. With the other hand, place your thumb on the loudspeaker on the back

of the device (a) and use your index finger to grip the recess provided

at the top of the handset (b).

3. Lift the cover.

4. Insert the battery correctly and lock it in place.

5. Hold the battery cover at a slight angle and insert the two projections

provided on the lower side into the battery compartment. Then close

the cover until it snaps shut.

Page 14

Basic Operating Instructions

Placing the Handset in the Charging Unit and Charging the Battery

1. Connect the charging unit’s power supply to the power outlet.

2. Place the handset in the charging unit with the display facing towards you.

You can perform manual logon for the handset if "No Access" or "No Server" appears on the display Æ Page 129.

Leave the handset in the charging unit to charge the batteries.

= Battery charging is indicated on the upper right of the display by the battery

icon’s change level indicator. The battery icon shows the battery charging status during operation Æ Page 16.

Initial battery charging and discharging

Accurate charging status display can only be guaranteed if the battery is first fully charged and then discharged. Do this by leaving the handset in the charging unit for five straight hours. Then, remove the handset from the charging unit and do not put it back in until the battery is fully discharged. Once the battery has been initially charged and discharged, you can return your handset to the charging unit after every call.

• You must repeat this procedure every time you remove and replace your handset battery.

• The battery can warm up during charging. This is not dangerous.

• For technical reasons, the battery’s charging capacity decreases over time.

Your handset is now ready for use!

Page 15

Activating/Deactivating the Handset

Activating

a Hold down the on-hook key.

~ Enter your PIN (if set Æ Page 124).

Your handset will block after three failed attempts to enter the PIN and can only be unlocked by your service personnel.

The handset is now idle Æ Page 20.

Deactivating

a Hold down the on-hook key.

Activating/Deactivating the Keypad Lock

Basic Operating Instructions

Activating

# Hold down the POUND key.

Ø This icon appears on the display and you hear the confirmation tone.

You cannot make emergency calls if the keypad lock is active.

Deactivating

# Hold down the POUND key once more.

The keypad lock automatically deactivates when you receive an incoming call. It reactivates when the call is finished.

Page 16

Basic Operating Instructions

Display

optiPoint WL 2 professional features a six-line illuminated color display. You can choose from four different color settings. A special feature of the default setting Æ Page 118 is that it uses different colors to visualize the different handset states Æ Page 20.

James Bond

10:24 FR 10 DEC 04

2308

FCN

n o

p q

Display Icons

n Icons for important settings and handset states:

Ð i Ñ Ò |

Ú Ø Keypad lock activated Æ Page 15 U V e = Battery charging status (full to empty) Æ Page 14 ¼

Reception strength (high to no reception) Æ Page 129

Audio signals deactivated Æ Page 125

Wake-up call activated Æ Page 78

Õ A call is ongoingÆ Page 27

A call is ongoing in speakerphone mode

Æ Page 28

o Name of the handset Æ Page 126 p System menu: The first line contains prompts or confirmation messag-

es from the System menu, depending on the situation. This is followed by a list of functions. Text is displayed as a ticker if an entry is too long.

q More options are available Æ Page 18 r Display the display key functions Æ Page 18

Page 17

Basic Operating Instructions

Keyboard

Navigation Key

Navigation key functions

The side of the navigation key (up, down, right, left) to be pressed is marked black.

Key Mode Function

Idle state Open the main menu Æ Page 20

[1]

Lists

/menus

Scroll up

Text entry Move the cursor up

Idle state

[1]

Lists

Text entry Move the cursor down

Idle state Open the System menu Æ Page 20

System menu Scroll through functions Æ Page 20

Lists

Text entry Move the cursor right

Lists

[1] Call lists, such as the directory list

System menu Scroll through functions Æ Page 20

Text entry Move the cursor left

/menus Scroll down

[1]

/menus Confirm the selected entry

[1]

/menus Jump back to the previous layer or cancel

Press quickly: Open the directory Æ Page 112

Hold down: Start voice dialing Æ Page 52

Page 18

Basic Operating Instructions

Display Keys

Display key functions change depending on the current operating situation.

n Function of the left display key (for example, open FCN list Æ Page 70) o Function of the right display key (for example, open the System menu

Æ Page 20)

FCN

p Display keys q More functions are available in the System menu

Symbols for display keys

Important display keys are:

” ©

Return to the previous menu or cancel the current operation.

Open the main menu or a status-specific menu.

Delete button: Delete an entry character by character from right to left.

The right display key OK always refers to the actually provided function of the system menu. If there is no function provided (e. g. Idle state Æ Page 20, Accepting a call Æ Page 27 or Using callback Æ Page 36), pushing this key shows no effect.

Page 19

Basic Operating Instructions

Additional Key Functions

Key Mode Function

Call state Accept a call Æ Page 27

[1]

Lists

Idle state

Start dialing the selected entry

Press quickly: Open the redial list

Hold down: Start dialing

Handset deactivated

Call state End the call

General (apart from in system state)

[1]

Lists

Idle state Hold down: Deactivate the handset

Call state Accept a call in speakerphone mode

[2]

Lists

[1]

Idle state Hold down: Start dialing

[2]

LED lit Start polling voice messages

Idle state Hold down: Deactivate audio signals

Text entry Press quickly: Toggle case

# Idle state

Idle state Settings in the System menu Æ Page 39

Call state Adjust the volume (lower)

Hold down: Activate the handset

Press quickly: One layer back

Hold down: Return to idle state

Close the list

Start dialing the selected entry

Hold down: Activate/deactivate the keypad lock

[1] Call lists, such as the directory list [2] These keys have an additional LED display Æ Page 21

Idle state Settings in the System menu Æ Page 39

Call state Adjust the volume (higher)

Page 20

Basic Operating Instructions

Audio and Visual Signaling

Handset States

Your optiPoint WL 2 professional has a number of different states.

Idle state

The handset is in the charging unit and ready for use.

James Bond

10:24 FR 10 DEC 04

2308

FCN

System menu (this content is dictated by your communication system)

Call state

State when making calls and during a call. You can access the System menu (r) and the FCN list.

James Bond

089123456

Consult?

FCN

System menu

Main menu

t Press the navigation key up in idle state. All settings are stored locally and

only apply to your handset.

Main menu 1

Directory

Settings

Status

Alarm Clock

Î

Page 21

Basic Operating Instructions

Illumination

The display and key illumination switches on automatically

• when you receive an incoming call

• when you press a key

The display illumination fades after about 15 seconds. If your handset is not in use, the illumination deactivates after 45 seconds.

Keys/entries with LED display

Key Mode Function

Speakerphone key

Mailbox key

FCN entry

d flashing Incoming call d lit Speakerphone mode is active

f flashing Voice message received f lit New messages received

dark Function is deactivated

lit Function is activated

flashing Function is active

Advisory Tones

The following events are signaled acoustically:

• "Save" was successful

• Error message

• End of menu/list

• Key tones

• Battery is almost empty

• Poor reception strength

You can deactivate audio signaling Æ Page 125 and import your own melodies Æ Page 133.

Page 22

Basic Operating Instructions

Step by Step

FCN Function

An entry in the FCN list is comparable with a function key on an optiPoint phone. In other words, you can save specific functions from the System menu to the FCN list and activate them as required. The function key LED on the optiPoint phone is replaced in optiPoint WL 2 professional by an animated icon Æ Page 21.

You can replace the default labels for repdial and DSS entries with your own texts.

Preprogrammed FCN Entries

Slots 1 - 5 in the FCN list are preprogrammed with the following functions:

Program/Service

REDIAL

Mailbox

Microphone

Loudspeaker

Program/Service (permanent entry).

Saved number redial from the system (permanent entry).

Mailbox (editable entry).

Microphone (editable entry).

Speaker (permanent entry).

In the case of "Mailbox" and "Microphone" entries as well as repdial and DSS entries, you can change the default label and replace it with an individual text.

Saving FCN Entries

You can program slots 3, 4 and 6 to 12 with functions or station numbers:

• For information on saving a station number as an FCN entry Æ Page 37

• For information on saving a function as an FCN entry Æ Page 70

Page 23

Step by Step

Basic Operating Instructions

Changing Labels

You can also choose to change a label when configuring an FCN entry Æ Page 70.

Changing the label on an existing FCN entry:

FCN Press the display key.

Program/Service

q OK Select and confirm the FCN entry you want.

r OK Select and confirm.

Bob Dylan

Key label?

US: Change?

UK: Change entry?

OK Confirm.

Confirm to enter a text of your choice.

Q ... O * # Enter text via the keypad Æ Page 24 (up to

12 characters allowed).

Default Label?

r OK Select and confirm to reset the default label.

US: Save?

UK: Save entry?

Previous?

r OK Select and confirm to discard the changes made.

US: Exit?

UK: End?

OK OK

Confirm to apply changes.

Confirm.

Page 24

Basic Operating Instructions

Text Entry

The following rules apply when entering text:

• Characters are inserted to the left of the cursor.

• In an entry field, use the navigation key to move the cursor up t, down s, right v or left u.

Each key is assigned letters and characters Æ Page 24. These appear on the last display line as soon as you press a button.

Example: To enter "R", press the # key once and the M key three times.

Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x

2 a b c 2 дбавгз

I d e f 3 ëéèê 4 g h i 4 ïíìî

[1]

5 j k l 5

L m n o 6 цсутф х M p q r s 7ß

N t u v 8 üúùû

O w x y z 9яэжше Q . , ? ! 0

[2]

[3]

Press p to select special characters and enter them with Insert.

[1]

_ ! ? @,’"¤

( ) ; : .-+&%

* = < > / â £$¥

[ ] § Â

[4]

\~^¿¡

{ } # |

[1] Space [2] Next letter uppercase (active for up to one second) [3] Toggle to digit input [4] Line break

Page 25

Basic Operating Instructions

Step by Step

Accessing Functions

... interactively

You can select some functions while the telephone is idle, for example:

Forwarding on

r OK Select with the navigation key r and confirm with the

display key B.

You can select other functions directly when conduc- ting a call, depending on the situation. You call a number, but the line is busy:

Callback

Send message

r OK

OK Confirm by pressing the display key B.

Select with the navigation key r, confirm with the display key

, and dial another station number.

... via the Program/Service Menu

FCN Confirm by pressing the display key A.

Service

#0=Reset services?

r OK Select with the navigation key r and confirm with the

OK Confirm by pressing the display key B.

display key B.

#Q enter the code directly.

... via the Main Menu

t Press the navigation key up to open the main menu.

2 Enter a code (overview Æ Page 151)

Settings

q OK Select with the navigation key q and activate with the

q OK Select the function with the navigation key q and acti-

Callback?

navigation key v or the display key B.

... via the FCN List

If you saved a function in the FCN list, you can access it directly as follows.

FCN Confirm by pressing the display key A.

vate it with the navigation key v or the display key B.

Page 26

Basic Operating Instructions

Which Functions Are Available?

Functions in the Main Menu

optiPoint WL 2 professional has a local main menu where you can make personal settings and update a directory.

Basic and Enhanced Functions in the System Menu

You can use all basic and enhanced communication platform functions that appear interactively on the screen and in the Program/Service menu.

How Can I Use My Handset Effectively?

• No doubt there are some functions that you use more than others. You should save these functions in the FCN list so that you can activate them with greater ease and speed (for information on storing a function in the FCN list Æ Page 70).

• All too often you reach a busy line when dialing a number. Amid the confusion of your working day, it’s easy to forget to try the number again later on. To avoid this, make it a habit to use the "Callback" function Æ Page 36.

Page 27

Step by Step

Making Calls – Basic Functions

Accepting a Call

Special default ring signaling is set for your telephone:

• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

An incoming call is signaled in four different ways on the handset:

• the handset rings and/or vibrates

• the handset lights up

• a display appears on the screen

• the speakerphone key LED flashes

Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.

You can accept the call in one of the following ways:

c or d Press the talk key or the speakerphone key.

or Remove the handset from the charging unit ("Auto An-

swer“ must be activated Æ Page 123).

Ending a Call

a Press the on-hook key.

Dialing/Making Calls

~ Internal: Enter the station number.

External: Enter the external code and station number.

Page 28

Making Calls – Basic Functions

Step by Step

c Press the talk key.

c Hold down the talk key.

~ Internal: Enter the station number.

External: Enter the external code and station number.

Speakerphone Mode

If you choose to let someone else listen in on your call, make sure you inform the other party first.

Activating/Deactivating Speakerphone Mode

Activation when dialing

~ Enter a station number

and

d Press the speakerphone key.

Activation during a call

d Press the speakerphone key.

Deactivation during a call

d Press the speakerphone key.

The icon Ö appears on the first display line when

speakerphone mode is active.

If you want to place the handset in the charging unit during a call, you must hold down the speakerphone key when inserting the handset.

Changing the volume while speakerphone mode is active

S or C Raise or lower the volume. Keep pressing the keys until

Save Press the display key.

you are happy with the volume.

Page 29

Step by Step

Saved Number Redial

Local Redial List

Precondition: Your handset is idle and your service personnel activated the local redial list.

c Press the talk key quickly.

089123456

q Select the required entry.

c Press the talk key to start dialing.

You are not yet able to transfer saved entries to the "Directory" Æ Page 117.

Saved Number Redial in the System Menu

Making Calls – Basic Functions

The last three external telephone numbers dialed are stored automatically. You can select this again with an FCN entry. The station number appears on your screen for two seconds and is then dialed.

FCN Press the display key.

q OK Select and confirm.

Saved number redial

Confirm entry (= last station number dialed).

Press the entry twice (=second-to-last station number dialed).

Press the entry three times (=third-to-the-last station number dialed).

Displaying and dialing saved station numbers

FCN Press the display key.

q OK Select and confirm.

Saved number redial

US: Next?

UK: Next entry?

Press the dialog key within two seconds to confirm your choice.

US: Next?

UK: Next entry?

US: Next?

r OK

UK: Next entry?

r OK

OK OK

The next stored number is displayed. Press the dialog key to confirm your selection.

Select and confirm.

If this feature is configured (contact your service personnel), account codes entered are also saved Æ Page 82.

Page 30

Making Calls – Basic Functions

Step by Step

Calling a Second Party (Consultation Hold)

You can call a second party while conducting a call. The first party is placed on hold.

US: Consult?

UK: Enquiry?

Confirm.

~ Call the second party.

Return to the first party:

Return to held call?

Quit and return?

OK Confirm.

FCN Press the display key.

Program/Service

*Q Enter the code.

OK Confirm.

Switching to the Party on Hold (Toggle/Connect)

Toggle/Connect?

r OK Select and confirm.

FCN Press the display key.

Program/Service

*2 Enter the code.

Conference?

r OK Select and confirm.

FCN Press the display key.

Program/Service

*I Enter the code.

Transfer?

r OK Select and confirm.

OK Confirm.

Combining the calling parties into a three-party conference

OK Confirm.

Connecting the other parties to each other

Page 31

Step by Step

Making Calls – Basic Functions

Transferring a Call

If the person you are speaking to wants to talk to a specific colleague of yours, you can transfer the call to this colleague.

US: Consult?

UK: Enquiry?

OK OK

Confirm.

~ Enter the number of the party to whom you want to

transfer the call.

Announce the call, if necessary.

a Press the on-hook key.

Transfer?

r OK Select and confirm

[1]

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 32

Making Calls – Basic Functions

Step by Step

Call Forwarding

Using Variable Call Forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)

Forwarding on?

r OK Select and confirm.

*1 Enter the code.

1=all calls?

2=external calls only?

r OK Select and confirm.

3=internal calls only?

r OK Select and confirm.

OK Confirm.

1 or 2 or I Enter the code.

~ Enter the destination number.

US: Save?

UK: Save entry?

Forwarding off?

r OK Select and confirm.

Confirm.

Deactivating call forwarding:

#1 Enter the code.

When call forwarding is active, a special dial tone sounds when you lift the handset.

If DID DTMF is active (contact your service personnel), you can also forward calls to this destination. Destinations: fax = 870, DID = 871, fax DID = 872.

If you are a call forwarding destination, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line.

Page 33

Step by Step

Making Calls – Basic Functions

Using Call Forwarding No Reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.

FCN Press the display key.

Program/Service

More features?

r OK Select and confirm.

CFNR on?

r OK Select and confirm.

OK Confirm.

*4O5 Enter the code.

~ Enter the destination number.

• Enter the internal station number for internal destinations

• Enter the external code and the external station number for external destinations

Umleitung nach Zeit ausschalten

US: Save?

UK: Save entry?

CFNR off?

r OK Select and confirm.

Confirm.

#4O5 Enter the code.

If CFNR is enabled, the following briefly appears on the display when you replace the handset: „CFNR to: ...“.

Page 34

Making Calls – Basic Functions

Step by Step

Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)

If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN), i.e. DID number, directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.

Tr u n k F W D o n ?

r OK Select and confirm.

*L4 Enter the code.

1=immediate?

2=on no answer?

r OK Select and confirm.

3=on busy?

r OK Select and confirm.

OK Confirm the call forwarding type you wish to use,

1 or 2 or I Enter the code.

~ Enter your DID number. ~ Enter the destination number (without the external code).

US: Save?

UK: Save entry?

Tr u n k F W D o f f ?

r OK Select and confirm.

Confirm.

Deactivating call forwarding:

#L4 Enter the code.

OK Confirm the displayed call forwarding type.

1 or 2 or I Enter the activated call forwarding type.

~ Enter your DID number.

Page 35

Step by Step

Making Calls – Basic Functions

Call Forwarding in the Event of a Telephone Malfunction

If this feature is configured (ask the service personnel), you can define an internal or external call forwarding destination that becomes effective when your telephone is not working.

FCN Press the display key.

Program/Service

*9411=CFSS on

r OK Select and confirm.

OK Confirm.

*O411 Enter the code.

~ Enter the destination number.

US: Save?

UK: Save entry?

Confirm.

Deactivating call forwarding/deleting a destination:

FCN Press the display key.

Program/Service

#9411=CFSS off

r OK Select and confirm.

OK Confirm.

#O411 Enter the code.

Delete?

US: Exit?

r OK

UK: End?

r OK

OK Confirm to deactivate call forwarding and delete the for-

warding destination.

Select and confirm to deactivate call forwarding without deleting the forwarding destination.

Program/Service

*O411 Enter the code.

US: Change?

UK: Change entry?

US: Save?

UK: Save entry?

Changing the call forwarding destination (if forwarding is active):

FCN Press the display key.

OK Confirm.

Confirm.

~ Change the station number of the destination.

Confirm.

Page 36

Making Calls – Basic Functions

Step by Step

Using Callback

If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback,

• when the other party is no longer busy

• when the user who did not answer has conducted another call.

Storing a Callback

Precondition: You have reached a busy line or no one answers.

US: Callback

UK: Set Callback

Confirm.

*5N Enter the code.

Answering a Callback

Precondition: A callback was saved. Your telephone rings. "Callback: ..." appears on the display.

c Press the talk key.

d Press the speakerphone key.

You hear a ring tone.

Checking and Canceling a Saved Callback

View callbacks?

r OK Select and confirm

#5N Enter the code.

[1]

US: Next callback?

r OK

UK: Display next?

r OK

Delete?

US: Exit?

r OK

UK: End?

r OK

Select and confirm to display additional entries.

Deleting a displayed entry:

OK Confirm.

Ending a retrieve operation:

Select and confirm.

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 37

Step by Step

Making Calls – Basic Functions

Saving a Repdial Key as an FCN Entry

FCN list entries that are unassigned by default can be programmed with frequently used station numbers.

If you save internal station numbers, you can save a LED display (=save with LED) that signals various states Æ Page 72.

FCN Press the display key.

Program/Service

r OK Select and confirm.

91=Prog. feature key?

OK Confirm.

*O1 Enter the code.

FCN Press the display key.

q OK Select an entry. If the relevant entry has already been

programmed, the programming is also displayed.

US: Change key?

UK: Change feature?

Repdial key?

Confirm.

OK OK Confirm.

~ Enter the station number.

If you make a mistake:

Previous?

r OK Select and confirm. This deletes all digits entered.

The system telephone automatically recognizes if you want to save an internal or an external station number. The options "Save without LED" or "Save with LED" are only available for internal station numbers.

Save with LED?

Save without LED?

r OK Select and confirm to save the repdial entry without

If applicable

Key label?

r OK Select and confirm to adjust the automatic entry label.

US: Exit?

UK: End?

US: Another key?

r OK

UK: Program another key?

r OK

OK Confirm.

LED display.

For more information, see Æ Page 23.

Confirm.

Select and confirm.

Page 38

Making Calls – Basic Functions

Step by Step

US: Clear key?

r OK

UK: Delete feature?

r OK

FCN Press the display key.

Select and confirm.

Dial the station number saved Æ Page 38.

You can do this while a call is in progress.

For information on display messages when saving station numbers Æ Page 138.

Using Repdial Entries for Dialing

Precondition: You have saved a station number as a repdial entry Æ Page 37.

q OK Select and confirm an entry with a saved station num-

ber.

You can also press the repdial entry during a call. This automatically sets up a consultation Æ Page 30.

Page 39

Step by Step

Making Calls – Basic Functions

Telephone Settings

Adjusting the Ring Volume

S or C Press one of these keys while the handset is idle.

US: Ring volume?

UK: Ringer volume?

OK OK

S or C Raise or lower the volume. Keep pressing the keys until

OK Save.

S or C Press one of these keys while the handset is idle.

US: Ring tone?

r OK

UK: Ringer tone?

r OK

S or C To adjust the ring tone, keep pressing the keys until the

OK Save.

Confirm.

you are happy with the volume.

Adjusting the Ring Tone

Select and confirm.

desired tone is set.

Changing the Display Contrast

S or C Press one of these keys while the phone is idle.

Display contrast?

r OK Select and confirm.

S or C Change the contrast (1 - 4). Keep pressing the keys until

You can adjust the display contrast to suit your individual lighting conditions.

the desired contrast is set.

OK Save.

Page 40

Making Calls – Basic Functions

Step by Step

S or C Raise or lower the volume. Keep pressing the keys until

If applicable

SC together Save to keep the setting for future calls.

Changing the Receiving Volume During A Call

Õ You are conducting a call.

you are happy with the volume.

Selecting the System Menu Language

FCN Press the display key.

Program/Service

More features?

r OK Confirm. r OK Confirm.

48= Select language?

OK Confirm.

*4N Enter the code.

15=Spanish?

r OK Select the language you wish to use (such as "Spanish")

and press the dialog key to confirm.

Switching from the System Menu to Idle State

You are in a HiPath 3000 menu and would like to quickly revert to idle state.

FCN Press the display key.

Program/Service

OK Confirm.

Page 41

Step by Step

Making Calls – Enhanced Functions

Accepting Calls

Accepting a Specific Call for Your Colleague

You hear another telephone ring.

FCN Press the display key.

Program/Service

r OK Select and confirm.

59=Pickup - directed

OK Confirm.

*5O Enter the code.

All called stations appear on the screen.

If applicable

US: Next?

r OK

UK: Next entry?

r OK

Accept call?

OK Confirm.

Select and confirm until the station you want to call is displayed.

~ If you know the number of the telephone that is ringing,

enter it directly.

Accepting calls in a team Æ Page 105.

Page 42

Making Calls – Enhanced Functions

Step by Step

a Press the on-hook key.

Rejecting Calls

You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).

The telephone rings. The caller is displayed.

If call rejection is not permitted, your telephone will continue to ring. The message "Currently not possible" is displayed (for example, in the case of recalls).

Using the Speakerphone

A colleague addresses you directly over the speaker. You hear a tone before the announcement. The other party’s name or station number appears on the screen.

You can reply to the call in handsfree answerback mode.

c or d Press the talk key or the speakerphone key and reply.

Mute off?

HF answerback on?

r OK Select and confirm.

HF answerback off?

r OK

OK Press the key to confirm your selection and answer the

call.

If handsfree answerback is enabled (see below), you do not need to switch on the microphone you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above.

Placing a speaker call to a colleague Æ Page 55.

Enabling and disabling handsfree answerback

*OL Code for "HF answerback on"

#OL Enter the code for "HF answerback off".

Page 43

Step by Step

Making Calls – Enhanced Functions

Answering a Call with the Headset

The procedure is the same as for speakerphone mode Æ Page 28.

Precondition: The headset is connected.

d The LED flashes to signal an incoming call.

Press the speakerphone key. Conduct the call.

Ending a call

d Press the speakerphone key. The LED goes out.

Page 44

Making Calls – Enhanced Functions

Step by Step

c Press the talk key within 30 seconds. You are connect-

c Press the talk key after more than thirty seconds.

Answering Calls from the Entrance Telephone and Opening the Door

If an entrance telephone has been programmed, you can use your handset to speak to someone at the entrance telephone and activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering a five-digit code (for example, using a DTMF transmitter or installed keypad).

Speaking to visitors via the entrance telephone:

Precondition: Your telephone rings.

ed to the entrance telephone immediately.

~ Dial the entrance telephone number.

Opening the door from your telephone during a call from the entrance telephone:

Open door?

OK Confirm.

Opening the door from your telephone without calling the entrance telephone:

FCN Press the display key.

Program/Service

r OK Select and confirm.

61=Open door?

OK Confirm.

*L1 Enter the code.

~ Dial the entrance telephone number.

Opening the door with a code (at the door):

~ After ringing the bell, enter the five-digit code (using the

keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.

Page 45

Step by Step

Making Calls – Enhanced Functions

Activating the door opener:

FCN Press the display key.

Program/Service

r OK Select and confirm.

89=Door opener on?

OK Confirm.

*NO Enter the code.

~ Dial the entrance telephone number. ~ Enter the five-digit code. Default code = "00000".

3=change password?

r OK Select the displayed function and press the dialog key

to change the code.

1=enable with ring?

r OK Select and confirm.

2=enable w/o ring?

r OK You can also open the door without a doorbell ring.

Deactivating the door opener:

FCN Press the display key.

Program/Service

OK Confirm.

#89=Door opener off?

r OK Select and confirm.

#NO Enter the code.

Accepting a Call From an Answering Machine

You can accept a call from any answering machine if the machine is connected to your system (contact your service personnel) and you have saved the answering machine number as an FCN entry Æ Page 70.

FCN Press the display key.

q OK Select and confirm.

Page 46

Making Calls – Enhanced Functions

Step by Step

~ Internal: Enter the station number.

c Press the talk key.

Dial?

OK Confirm.

Dialing/Making Calls

En-Bloc Sending/Correcting Numbers

If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.

External: Enter external code and station number.

Dialing entered/displayed numbers:

Correcting numbers entered:

Delete number?

r OK Select and confirm.

The last digit entered in each case is deleted.

~ Enter the required digit(s).

Canceling en-bloc sending:

US: Exit?

r OK

UK: End?

r OK

Select and confirm.

a Press the on-hook key.

d Press the speakerphone key.

A station number can only be corrected as it is being entered. Station numbers stored for number redial, for example, cannot be corrected.

Page 47

Step by Step

Making Calls – Enhanced Functions

Using a Caller List

If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only). Contact your service personnel for details. Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.

Polling the caller list

Precondition: The service personnel in charge set up a

caller list for your telephone.

Caller list?

r OK Select and confirm

#N2 Enter the code.

The last call is displayed.

US: Next?

r OK

UK: Next entry?

r OK

Confirm to display other calls.

Ending a poll operation

US: Exit?

r OK

UK: End?

r OK

Select and confirm.

a Press the on-hook key.

d Press the speakerphone key.

[1]

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 48

Making Calls – Enhanced Functions

Step by Step

Polling additional call information

Precondition: You have polled the caller list, the call

you want is marked (black square at the start of the line).

Add’l information?

r OK Select and confirm.

Name, station number, and call time information is displayed.

Dialing a station number from the caller list

Precondition: You have polled the caller list, the call

you want is displayed.

Call?

r OK Select and confirm.

The caller is automatically deleted from the caller list when a connection is finally set up.

Removing an entry from the caller list

Precondition: You have polled the caller list, the call

you want is displayed.

Delete?

r OK Select and confirm.

Saving the other party’s station number in the caller list (redial)

Precondition: You are conducting a call or have called

an external party.

Save number?

r OK Select and confirm.

FCN Press the display key.

Program/Service

OK Confirm.

*N2 Enter the code.

Page 49

Step by Step

Making Calls – Enhanced Functions

Speed Dialing

Using station and system speed-dial numbers

Precondition: You have stored station speed-dial num-

bers Æ Page 49 or the service personnel has stored system speed-dial numbers.

FCN Press the display key.

Program/Service

*7=Use speed dialing?

r OK Confirm

OK Confirm.

*M Enter the code.

~ Enter a speed-dial number.

0" to "*9" = station speed-dialing.

"000" to "999" = system speed-dialing (contact your service personnel).

If applicable Suffix-dialing

~ If necessary, you can suffix-dial additional digits

(for example, the user’s extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Storing station speed-dial numbers

[1]

Program/Service

r OK Select and confirm

92=Change Speed Dial?

*O2 Enter the code.

US: Change?

UK: Change entry?

You can store the ten numbers which you use the most and dial them using your own station speed-dial numbers:

0 through *9 Æ Page 49.

FCN Press the display key.

OK Confirm.

~ Enter the speed-dial number you wish to use (

9). If the speed-dial number is already in use, the pro-

grammed station number appears on the screen.

Confirm.

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

0 to

Page 50

Making Calls – Enhanced Functions

Step by Step

~ First enter the external code and then the external sta-

tion number.

US: Save?

UK: Save entry?

Confirm.

or If you make a mistake:

Previous?

r OK Select and confirm. This deletes all digits entered.

US: Next?

UK: Next entry?

Confirm.

US: Change?

r OK

UK: Change entry?

r OK

Select and confirm.

Delete?

r OK Select and confirm.

US: Exit

r OK

UK: End

r OK

Select and confirm.

Page 51

Step by Step

US: Directory?

v OK

UK: Phonebook?

v OK

*54 Enter the code.

Making Calls – Enhanced Functions

Dialing from the Internal Directory

If this function has been configured (ask the service personnel), all internal station numbers and central speeddial numbers for which a name was assigned are stored in your internal directory.

In contrast to the "local directory", the internal directory is configured centrally in the communication system Æ Page 52

Precondition: Names have been assigned to the station numbers stored in the system.

Confirm.

If applicable If several directories have been configured:

1=internal?

OK Confirm.

The first entry is displayed.

Scroll Next?

OK Display additional entries.

Scroll Previous?

r OK

~ Use the keypad to enter the name you want or just the

initial letters. The system searches for the name.

The keypad’s digit keys are used here like an alphanumeric keyboard to enter the name. Each letter is entered by pressing the relevant key the appropriate number of times. Character overview Æ Page 24.

If applicable

Delete Character?

r OK Select and confirm. The letter entered last is deleted. If

you deleted all letters, the first entry in the directory reappears.

If applicable

Delete Line?

r OK Select and confirm. All letters entered are deleted, the

first entry in the directory reappears.

Call?

r OK Select and confirm.

The entry you want is displayed:

Page 52

Making Calls – Enhanced Functions

Step by Step

Add’l information?

r OK Select and confirm.

Name, station number, and/or system speed-dial number information is displayed.

Dialing from the Local Directory

Precondition: An entry is saved in the directory list

Æ Page 110.

s Open the directory.

089123456789

q OK Select and confirm the entry you want.

Bond, James

q Select the required entry and

Bond, James ´

c press the talk key.

The connection is set up.

Voice Dialing

Precondition: A voice recording has been saved for an entry in the directory Æ Page 110.

Please following the onscreen instructions.

s Hold down the navigation key.

Ø State the name of the party you want to call into the mi-

crophone.

Ö The name is repeated for confirmation and the corre-

sponding entry is shown on the display for five seconds.

The connection is set up.

a Press the speakerphone key to cancel dialing.

Page 53

Step by Step

Dialing from the Telephone Database (LDAP)

If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there.

Precondition: The LDAP search feature has been configured in the system.

US: Directory?

v OK

UK: Phonebook?

v OK

*54 Enter the code.

If applicable If several directories have been configured:

2=LDAP?

r OK Select and confirm.

~ Enter the name you want via the keypad (up to

Confirm.

16 characters). You can enter incomplete names, for example, "mil p" for "Miller Peter“.

Making Calls – Enhanced Functions

The keypad’s digit keys are used here like an alphanumeric keyboard to enter the name. Each letter is entered by pressing the relevant key the appropriate number of times. Example: Press "7" three times to enter "r" or press "3" twice to enter "e". Character overview Æ Page 24.

If applicable If configured (ask your service personnel), you can also

search for surname and first name. To separate surname and first name by a space, enter "0". You can enter incomplete names, for example, "mil p" for "Miller Peter".

If applicable

Delete Character?

r OK Select and confirm. The letter entered last is deleted.

In large databases, entering insufficient characters can lead to incomplete search results Æ Page 54.

Search?

OK Confirm.

The system search for the name. This may take a few seconds.

Call?

The result is displayed:

The first station found appears on the screen.

OK Confirm.

Page 54

Making Calls – Enhanced Functions

Step by Step

If several names are found (max. 50), you must first select the one you want:

Scroll Next?

r OK

Scroll Previous?

r OK

Call?

r OK Select and confirm.

If no name is found:

If your search does not yield any name corresponding to your query, you can extend the range of the search, for example, by deleting characters.

Change search string?

OK Select and confirm.

Proceed as described above.

If too many names are found:

If more than the maximum of 50 names are found corresponding to your query, only an incomplete list of results can be displayed.

You can view these results, select any of the names, or change the search string (for example, narrow the search by entering more characters).

In this case it is advisable to narrow down the search so that all corresponding names can be displayed.

Show results?

OK Confirm to scroll through the incomplete list. Proceed

as described above.

or Narrow the search down.

Change search string?

r OK Select and confirm, in order to change the search string.

Proceed as described above.

Dial

Dialing from the LDAP Database

Precondition: You have searched for and selected an entry in the LDAP database Æ Page 115.

OK Confirm.

Page 55

Step by Step

Making Calls – Enhanced Functions

Using Mailboxes

The mailbox key LED lights up or the LED icon in the FCN list turns red when you have new messages. Incoming messages are signaled in the same way if your telephone is connected to a voice mail system.

Polling the mailbox

f Press the mailbox LED, the LED flashes.

FCN Press the display key.

q OK Select and confirm, the LED icon flashes.

r OK r OK

Mailbox

US: View messages?

UK: Display Messages?

US: Message sent?

UK: Text?

US: Call voice mail?

UK: Call Voice Mail?

Confirm.

Select and confirm.

Follow the user prompts.

Addressing Colleagues over the Speaker

You can conduct a speaker call over a connected loudspeaker (ask the service personnel) or address an internal user’s system telephone directly without any action on their part.

FCN Press the display key.

Program/Service

r OK Select and confirm.

80=Speaker call?

*NQ Enter the code.

OK Confirm.

~ Enter the station number.

Responding to a speaker call Æ Page 42.

Page 56

Making Calls – Enhanced Functions

Step by Step

c Press the talk key.

*O45 Enter the code.

~ Enter your internal station number.

Talking to Your Colleague with Discreet Calling

If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).

Your service personnel can protect your telephone against discreet calling.

Reserve trunk?

Automatic Connection Setup (Hotline)

If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external destination.

c Press the talk key.

Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).

Reserving a Trunk

If this feature is configured (contact your service personnel), you can reserve a busy trunk for your own use. When the trunk is free, you receive a call and a message appears on the display.

Precondition: "Currently busy" appears on the display.

OK Confirm.

When the reserved trunk becomes free:

c Press the talk key. You hear the CO dial tone.

Your telephone rings. The display shows "Trunk is free".

~ Enter the number of the external station.

Page 57

Step by Step

Making Calls – Enhanced Functions

Assigning a Station Number (Not for U.S.)

If this function has been configured (contact your service personnel), you can assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.

FCN Press the display key.

Program/Service

r OK Select and confirm.

41=Temporary MSN?

OK Confirm.

*41 Enter the code.

~ Enter the DID number you wish to use. ~ Dial the external number.

Associated Dialing/Dialing Aid

If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port.

You can also use your system telephone as a dialing aid for other telephones.

Dialing aid on the S

bus:

On the PC, select a destination and start dialing.

d The speaker on your telephone is switched on. Press

the speakerphone key when the other party answers.

Dialing aid at the a/b (T/R) port:

On the PC, select a destination and start dialing.

"Lift the handset" appears on the PC screen.

c Press the talk key.

Page 58

Making Calls – Enhanced Functions

Step by Step

FCN Press the display key.

Dialing aid from your telephone for another telephone:

Program/Service

r OK Select and confirm.

67=Associated dial?

OK Confirm.

*LM Enter the code.

~ Enter the internal station number ("Dial for:") ~ Enter the number you wish to dial.

Page 59

Step by Step

Making Calls – Enhanced Functions

During a Call

Using Second Call

Callers can reach you even while you are conducting another call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can also bar call waiting or the call waiting tone Æ Page 60.

Accepting a Waiting Call (Camp-On)

Precondition: You are engaged in a phone call and hear a tone (every six seconds).

Ending the first call and answering the waiting call:

a Press the on-hook key. Your telephone rings. c Answer the second call. Press the talk key.

Placing the first call on hold and answering the second call:

Call waiting?

r OK Select and confirm.

FCN Press the display key.

Program/Service

OK Confirm.

*55 Enter the code.

You are immediately connected to the second caller. The first party is placed on hold.

Ending the second call and resuming the first one

Quit and return?

OK Confirm.

Program/Service

*Q Enter the code.

FCN Press the display key.

OK Confirm.

Page 60

Making Calls – Enhanced Functions

Step by Step

a c Press the on-hook key. "Recall ..." appears on the

FCN Press the display key.

screen. Press the talk key.

Preventing and Allowing Call Waiting (Automatic Camp-On)

If this function has been configured (ask the service personnel), you can prevent or allow a second call Æ Page 59 from being signaled by automatic camp-on during an ongoing call.

Program/Service

#490=Call wait.trm.off?

r OK Select and confirm

r OK

490=Call wait.term.on?

OK Confirm.

#4OQ Enter the code for "Call wait.trm.off“.

*4OQ Enter the code for "Call wait.term.on".

Activating/Deactivating the Call Waiting Tone

You can suppress the call waiting tone (that sounds every six seconds) for external calls. A special nonrecurring dial tone then alerts you to the waiting call.

Waiti ng tone off?

r OK Select and confirm.

Waiti ng tone on?

r OK

[1]

#NM Enter the code for "Waiting tone off".

* NM Enter the code for "Waiting tone on".

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 61

Step by Step

Making Calls – Enhanced Functions

Parking a Call

You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful, for example, if you want to continue a call at another phone.

Precondition: You are conducting a call.

FCN Press the display key.

Program/Service

r OK Select and confirm.

56=Park a call?

OK Confirm.

*5L Enter the code.

Q ... O Enter the number of the park slot (0 - 9) and make a note

of it. If the park slot number you entered is not displayed, it is already in use; enter another one.

Retrieving a parked call

Precondition: One or more calls have been parked. The

telephone is idle.

FCN Press the display key.

Program/Service

Retrieve call?

r OK Select and confirm.

OK Confirm.

#5L Enter the code.

Q ... O Enter the park slot number you noted earlier.

If the park slot number you enter is not in use, you cannot retrieve the call.

If a parked call is not resumed within a specific period of time, it is returned to the telephone from where it was parked (recall).

Page 62

Making Calls – Enhanced Functions

Step by Step

FCN Press the display key.

Placing External Calls on Hold

If you have programmed an FCN entry on your telephone for "Hold" Æ Page 70, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line.

q OK Select and confirm, the LED icon is red.

Hold

Held on line: 801

A message appears showing which line is on hold

(e.g. 801); make a note of the line number. The LED associated with the FCN entry (if available) flashes slowly.

If applicable

a Press the on-hook key.

Depending on your system configuration, this may be necessary so other users can also pick up the held call.

Picking up (retrieving) a held call

Precondition: One or more calls have been parked. The

telephone is idle.

FCN Press the display key.

Program/Service

r OK Select and confirm.

63=Retrieve line?

OK Confirm.

*LI Enter the code.

Page 63

Step by Step

Conducting a Conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.

~ Call the first party.

Start conference?

r OK Select and confirm.

~ Call the second party. Announce the conference.

Conference?

r OK Select and confirm.

FCN Press the display key.

Making Calls – Enhanced Functions

Program/Service

OK Confirm.

*I Enter the code.

Ö A tone sounds every 30 seconds to indicate that a con-

ference is in progress. Contact your service personnel for instructions on how to turn it off.

If the second party does not answer

Return to held call?

OK Confirm.

*Q Enter the code.

Adding up to five parties to the conference (initiator only)

Add party?

OK Confirm.

~ Call the new party. Announce the conference.

Conference?

r OK Select and confirm.

FCN Press the display key.

Program/Service

*I Enter the code.

OK Confirm.

Page 64

Making Calls – Enhanced Functions

Step by Step

Checking which parties are in the conference (initiator only)

View conf parties?

r OK Select and confirm.

The first conference party found appears on the screen.

US: Next?

UK: Next entry?

Exit list?

r OK To close the list: select and confirm.

Confirm to display the other users.

Removing parties from the conference (initiator only)

View conf parties?

r OK Select and confirm.

The first conference party found appears on the screen.

US: Next?

UK: Next entry?

Remove party?

r OK Select and confirm.

Confirm to display the other users.

Leaving a conference

a Press the on-hook key.

US: Leave conference?

r OK

UK: Withdraw?

r OK

Select and confirm.

Ending a Conference (Initiator Only)

End conference?

r OK Select and confirm.

FCN Press the display key.

Program/Service

OK Confirm.

*I Enter the code.

Removing the ISDN central office party from the conference (U.S. only)

Drop last conf. party

r OK Select and confirm.

FCN Press the display key.

Program/Service

OK Confirm.

*4O1 Enter the code.

Page 65

Step by Step

Making Calls – Enhanced Functions

Activating Tone Dialing/DTMF Suffix-Dialing

You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system.

FCN Press the display key.

Program/Service

r OK Select and confirm

53=DTMF dialing?

OK Confirm.

*5I Enter the code.

~ You can use the keys Q to O, *, and # to

transmit DTMF signals.

Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection.

[1]

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 66

Making Calls – Enhanced Functions

Step by Step

Forwarding a Call After an Announcement

If this function has been configured (contact your service personnel), you can use a speaker call to announce a call in progress to a group of users Æ Page 55 (announcement Æ Page 103). You can transfer the held call once a member of the group has accepted the call request.

Precondition: You are conducting a call.

US: Consult?

UK: Enquiry?

Confirm. The other party is placed on hold.

FCN Press the display key.

Program/Service

r OK Select and confirm.

80=Speaker call?

OK Confirm.

*NQ Enter the code.

~ Enter the group’s station number.

Announce the call. When a member of the group accepts the call Æ Page 42, you are connected to this party.

a Press the on-hook key.

Transfer?

r OK Select and confirm

If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (recall).

[1]

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 67

Step by Step

Making Calls – Enhanced Functions

Trunk Flash

To activate ISDN-type services and features (such as "consultation hold") over the network carrier’s analog trunks or those of other communication platforms, you must send a signal to the trunks before dialing the service code or telephone number.

Precondition: You have set up an external connection.

FCN Press the display key.

Program/Service

r OK Select and confirm.

51=Trunk flash?

OK Confirm.

*51 Enter the code.

~ Enter the service code and/or telephone number.

Page 68

Making Calls – Enhanced Functions

Step by Step

If You Cannot Reach a Destination

Call Waiting (Camp-On)

Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Camp-on

Wait (approx. five seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

The called party can then respond Æ Page 59.

The called party can prevent automatic camp-on Æ Page 60.

If this feature is configured (contact your service personnel), you immediately hear the ring tone and the message "Camp-on" is displayed.

Override - Joining an Ongoing Call

This function is only available if it has been configured (contact your service personnel).

Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Override?

r OK Select and confirm.

*L2 Enter the code.

The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Preempt: (station number or name)".

You can now start talking.

Page 69

Step by Step

Using Night Answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by the service personnel (= default night answer service) or by you (= temporary night answer service).

Activating night answer

Night answer on?

r OK Select and confirm.

*44 Enter the code.

Making Calls – Enhanced Functions

=default?

OK Press (= default night answer).

* Enter the code (= default night answer).

~ Enter the destination number (= temporary night an-

swer).

US: Save?

UK: Save entry?

Night answer off?

r OK Select and confirm.

Confirm.

Deactivating night answer

#44 Enter the code.

Page 70

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Step by Step

Saving Functions, Procedures, Wake-Up Calls, and Reminders

You can save a frequently-dialed number Æ Page 37, a frequently-used function or procedures (comprising several operating steps) to any free slot in your optiPoint WL 2 professional’s FCN list.

Storing a Function in the FCN List

In addition to station numbers and procedures (Æ Page 74), you can also save functions as entries (up to 12 entries) in the FCN list.

Precondition: Your handset is idle.

An incoming call will interrupt the programming procedure.

FCN Press the display key.

Program/Service

r OK Select and confirm.

91=Prog. feature key?

OK Confirm.

*O1 Enter the code.

FCN Press the display key.

q OK Select and confirm an FCN entry.

US: Change key?

UK: Change feature?

OK OK

Confirm.

r OK Select and confirm one of the system functions avail-

able.

US: Save incomplete

UK: Store incomplete text

Select and confirm. Some functions (such as "Call forwarding") accept incomplete entries. This means you have to insert additional digits later on when you press the button to activate the function.

If applicable Change the label Æ Page 23.

US: Exit?

UK: End?

US: Another key?

r OK

UK: Program another key?

r OK

Confirm.

Select and confirm.

Page 71

Step by Step

Saving Functions, Procedures, Wake-Up Calls, and Reminders

The function is now saved (but not active) in the FCN list. For information on activating the function Æ Page 71.

Activating a Function in the FCN List

You can save up to 12 functions in the FCN list.

Precondition: The function is saved in the FCN list Æ Page 70.

FCN Press the display key.

q OK Select and confirm the function you want.

Callback?

If the function is activated, a red LED icon appears (like the LED on an optiPoint phone with function keys).

Meaning of LED icons associated with saved functions:

Call forwarding, Forwarding - trunk, Night answer, Do not disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Door opener on/off, Control Relay (not in HiPath 2000), Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off):

Saved function is not active.

Saved function is active.

Callback:

You have not set a callback.

You have set a callback.

Mute on/off:

The microphone is switched on.

The microphone is switched off.

Headset:

The headset is switched off.

The headset is switched on.

Flashing slowly – call can be taken via headset.

Caller list:

No calls saved.

Call request saved.

Page 72

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Step by Step

Repdial key (internal), Direct station select:

The other party is not conducting a call.

The other party is conducting a call or has activated do not disturb.

Flashing rapidly - a caller is trying to reach you, please pick up the phone. Flashing slowly - a caller is trying to reach another party who has not yet answered.

Mailbox:

No messages received.

Message(s) received.

Call key, General call key, Trunk key, Temporary MSN:

No call on assigned trunk.

Active call on assigned trunk.

Flashing rapidly - a call has arrived on this trunk; press the key to pick up the call. Flashing slowly - a call on this trunk was placed on hold.

Trunk grp:

At least one trunk is free.

All trunks in the trunk group are busy.

View call charges:

No chargeable calls have been made since the last time call charges were displayed.

Chargeable calls have been made since the last time call charges were displayed.

Call forwarding:

Flashing slowly - either you or your trunk is the destination of a forwarded call.

Fax details

No fax received or no message on answering machine.

Fax received or message on answering machine.

View number of calls:

No callers waiting

Flashing rapidly - callers waiting (a certain number is exceeded). Flashing slowly - callers waiting (a certain number was reached).

Page 73

Step by Step

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Data I/O Service:

No connection to an application.

Active connection to an application.

Flashing slowly - Connection to application temporarily interrupted.

The following functions are saved as FCN entries and have no LED:

Repdial key (external), Procedure key, Trace call, Speed dial, Release call, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park, Pickup - directed, Pickup - group, Account code, Show call charges, Page, Answer page, Timed reminder, Open door, DTMF dialing, Recall-key, Room monitor, Hold key, Consultation, Associated dial, Associated serv., Tel. data service, Mobile Login, Discreet Call.

Page 74

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Step by Step

Saving a Procedure (Operating Steps) as an FCN Entry

Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved as FCN entries.

Using the associated dial function Æ Page 58, for example, you can save all the remaining inputs required (station number of the calling party and the station number to be dialed) as an FCN entry. Station numbers which require additional inputs but also dial pauses can also be stored.

FCN Press the display key.

Program/Service

r OK Select and confirm.

91=Prog. feature key?

OK Confirm.

*O1 Enter the code.

FCN Press the display key.

q OK Select and confirm.

If the selected entry has already been programmed, the programming is displayed.

US: Change key?

UK: Change feature?

Procedure key?

r OK Select and confirm.

US: Save?

UK: Save entry?

OK OK

Confirm.

Enter the procedure, for example, "*67 231 089123456". *67= code for associated dial 231= station number of the calling party 089123456 = number to be dialed.

Confirm.

Page 75

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Step by Step

or If you make a mistake:

Previous?

r OK Select and confirm. This deletes all digits entered.

If applicable

Key label?

r OK Select and confirm to adjust the automatic label. For

more information, see Æ Page 23.

US: Exit?

UK: End?

US: Another key?

r OK

UK: Program another key?

r OK

Confirm.

Select and confirm.

Select the FCN entry to activate the procedure saved. Procedures containing functions which can be switched on/off can be activated by pressing the

OK key and deactivated by pressing the same key

again.

You can also select the procedure entry during a call. The stored digits are automatically transmitted as DTMF signals Æ Page 65.

For information on display messages when saving procedures Æ Page 138.

Page 76

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Step by Step

Reminder Function

You can program your telephone to give you a call when you want to be reminded of special appointments Æ Page 77. To do this you must save the required time of the call. You can enter a single appointment that will take place in the next twenty-four hours, or you can enter a daily recurring appointment (see also the alarm function Æ Page 78).

Saving Reminders

FCN Press the display key.

Program/Service

r OK Confirm.

46=Timed reminder on?

OK Confirm.

*4L Enter the code.

Enter the time in four-digit format, for example, 0905 for

9.05 (= 9.05 a.m.) or 1430 for 14.30 (= 2.30 p.m.).

If applicable

One time only?

Daily?

r OK Select and confirm.

US: Save?

UK: Save entry?

2 or M If the language is set to "US English" (configure

Æ Page 40) you can enter the code 2 for "am" or 7 for "pm" (standard = "am").

OK Confirm.

Confirm.

Deleting and checking a saved timed reminder:

FCN Press the display key.

Program/Service

OK Confirm.

#46=Timed reminder off?

r OK Confirm.

#4L Enter the code.

Delete?

Exit

r OK Select and confirm.

OK Confirm.

Page 77

Step by Step

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Using Timed Reminders

Precondition: You must have saved a timed reminder

Æ Page 76. The current time now matches the saved time.

Å The handset rings.

US: Reminder:

UK: Reminder at:

c a Press the talk key followed by the on-hook key.

The timed reminder appears on the screen.

d Press the speakerphone key twice.

If you fail to answer the timed reminder, it repeats five times and is then erased.

Page 78

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Step by Step

Setting the Alarm Clock

If the alarm function is activated, you receive a call signaled by the melody you selected everyday at the wakeup time set (see also the reminder function Æ Page 76).

Activating/Deactivating and Setting the Alarm Clock

Precondition: The handset is idle.

t Open the main menu.

4 Enter the code.

Alarm Clock

s OK Select and confirm.

Activating/deactivating the alarm clock

In the "Alarm Clock:" entry field:

<On>

r OK Select and confirm.

<Off>

<00:00>

s Scroll to the "Time" entry field.

OK Confirm.

Setting the alarm clock

~ Enter the wake-up time (hours/minutes; four-digit).

Setting the wake-up melody

You can choose from up to 16 melodies Æ Page 133.

s Scroll to the "Melody" entry field.

r OK Select and confirm.

Save Press the display key to save changes.

a Hold down the on-hook key.

¼ Icon appears on the idle display.

Page 79

Step by Step

Saving Functions, Procedures, Wake-Up Calls, and Reminders

Deactivating a Wake-Up Call

If your optiPoint WL 2 professional is in use at the set wake-up time, the wake-up call is signaled as soon as the handset returns to idle status.

Precondition: You have saved a wake-up call. The current time now matches the saved time.

Å The selected melody signals the wake-up call for 60

seconds at the handset.

Press any key to deactivate the wake-up call.

Page 80

Displaying and Assigning Call Charges

Step by Step

Displaying and Assigning Call Charges

Displaying Call Charges (Not for U.S.)

For the current call:

The display usually shows call charges at the end of a call (default setting). If you wish to display charges while a call is in progress, service personnel must request this feature from your carrier. Call charge display has to be requested from the service provider and installed by an authorized technician. The call charges are displayed will show the cost either during or after the call, depending on the setting. Some carriers also let you display toll-free external calls. The message "Free of Charge" appears on the screen either before or during the call. If the call charge display function has not been installed, the display will show the dialed number and/or the call duration.

When a call is transferred, all charges are forwarded to the telephone to which the call was transferred.

For all calls and the last one conducted:

The connection charges for the last toll call conducted are displayed first. The total accumulated connection charges appear five seconds later.

FCN Press the display key.

Program/Service

r OK Select and confirm.

65=Show call charges?

OK Confirm.

*L5 Enter the code.

Page 81

Step by Step

Displaying and Assigning Call Charges

Displaying Call Charges for Another Telephone (Not for U.S.)

If this function is configured (contact your service personnel), you can display and print the toll calls conducted by other telephones (such as a pay phone)

Precondition: You have configured an FCN entry with the function "View call charges" Æ Page 70.

The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges.

FCN Press the display key.

q OK Select and confirm, the LED icon is red.

r OK Select and confirm.

r OK

r OK r OK

View call charges

US: Next?

UK: Next entry?

Print?

Delete?

Add’l information?

US: Exit?

UK: End?

Confirm to display additional toll calls.

Page 82

Displaying and Assigning Call Charges

Step by Step

FCN Press the display key.

Dialing with Call Charge Assignment

You can assign external calls to certain projects.

Precondition: Service personnel has set up account codes for you.

Program/Service

r OK Select and confirm.

60=Account code?

OK Confirm.

*LQ Enter the code.

~ Enter the account code.

Necessary depending on the configuration (consult your service personnel):

If applicable

US: #=Save?

UK: #=Save entry?

# Enter.

Confirm.

~ Enter the number of the external station.

You can also enter the account code during an external call.

Page 83

Step by Step

Privacy/Security

Turning Ringer Cutoff On and Off

You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and by a flashing icon associated with a programmed FCN entry.

Ringer cutoff on?

r OK Select and confirm

Ringer cutoff off?

r OK

*ON Enter the code for "Ringer cutoff on".

#ON Enter the code for "Ringer cutoff off".

[1]

Privacy/Security

Activating/Deactivating Do Not Disturb

You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this purpose (contact your service personnel).

DND on?

r OK Select and confirm.

DND off?

r OK

*OM Enter the code for "DND on".

#OM Enter the code for "DND off".

When you press the talk key, a special dial tone (continuous whirring tone) reminds you that DND is on.

Authorized internal callers can automatically override the do not disturb function after five seconds.

[1] ”Different Displays (HiPath 4000 Environment)”

Æ Page 135

Page 84

Privacy/Security

Step by Step

Caller ID Suppression at the Called Party

You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it.

Suppress call ID?

r OK Select and confirm.

Restore caller ID?

r OK

*NL Enter the code for "Suppress call ID".

#NL Enter the code for "Restore caller ID".

Service personnel can turn caller ID suppression on and off for all telephones.

Page 85

Step by Step

Privacy/Security

Monitoring a Room

A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room.

Activating the telephone to be monitored:

FCN Press the display key.

Program/Service

r OK Select and confirm.

88=Room monitor?

OK Confirm.

*NN Enter the code.

You can either leave the telephone in speakerphone mode or press the talk key and leave it directed towards the noise source.

Deactivating the telephone to be monitored:

FCN Press the display key.

Program/Service

OK Confirm.

a Press the on-hook key.

Monitoring the room:

~ Enter the internal number of the telephone in the room

you wish to monitor.

Page 86

Privacy/Security

Step by Step

Identifying Anonymous Callers – Call Tracing (Not for U.S.)

Your service provider can identify malicious external callers. You can save the caller’s station number during the call or up to 30 seconds after the call ends. However, you must not replace your handset during this time.

FCN Press the display key.

Program/Service

r OK Select and confirm.

84=Trace call?

OK Confirm.

*N4 Enter the code.

The call data is stored on the service provider’s system once you have finished tracing the call. You must now contact your service personnel.

Page 87

Step by Step

Locking the Telephone to Prevent Unauthorized Use

You can prevent unauthorized persons from using your telephone and its electronic notebook during your absence.

Precondition: You must have configured a personal identification number (PIN) for your telephone Æ Page 89.

Locking/unlocking the telephone

Lock phone?

r OK Select and confirm.

Unlock phone?

r OK

Privacy/Security

*LL Enter the code for "Lock phone".

#LL Enter the code for "Unlock phone".

~ Enter the telephone lock PIN Æ Page 89.

When the handset is locked, a special dial tone sounds when you press the talk key. You can continue to dial internal numbers as usual.

Your telephone can also be locked or unlocked by an authorized party Æ Page 88.

Page 88

Privacy/Security

Step by Step

Locking Another Telephone to Prevent Unauthorized Use

If this function has been configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized use.

You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs.

FCN Press the display key.

Program/Service

US: *943=Lock all phones?

r OK

UK: *943=Telephone Lock?

r OK

OK Confirm.

*O4I Enter the code.

~ Enter the internal number of the telephone that you

=lock phone?

#=unlock phone?

OK Confirm.

* or # Enter the code.

Select and confirm.

want to lock or unlock.

Page 89

Step by Step

Privacy/Security

Saving Your PIN

You need to enter a personal identification number that you yourself can save to use the following functions:

• to prevent unauthorized persons from using your telephone Æ Page 87

• to use another telephone like your own Æ Page 92.

FCN Press the display key.

Program/Service

r OK Select and confirm.

93=Change PIN?

OK Confirm.

*OI Enter the code.

~ Enter the current five-digit PIN.

If you have not yet assigned a PIN, use the PIN "00000" the first time.

~ Enter the new PIN. ~ Repeat the new PIN.

If you forget your PIN, contact your service personnel. Your code can be reset to "00000".

Page 90

Additional Features/Services

Step by Step

US: Send message?

r OK

UK: Send Message?

r OK

*LN Enter the code.

Additional Features/Services

Sending a Message

You can send short text messages (infotexts) to single users or groups of users with system telephones. Incoming text messages are saved as callback requests on system telephones without display (for example, optiPoint 500 entry), ISDN, pulse or tone dialing telephones.

Creating and Sending a Message

Select and confirm.

~ Enter the internal station number of the recipient or

group.

0=Please callback

r OK Select and confirm the preprogrammed message

(which can be changed by the service personnel).

Q ... O Enter the code directly.

The codes appear on the screen next to the associated message.

Enter message text?

r OK Select and confirm to enter another text (up to

24 characters). For information on entering text, see Æ Page 24.

Send?

OK Confirm.

Deleting/Displaying the Message Sent

View sent message?

r OK Select and confirm.

#LN Enter the code.

r OK Follow the display prompts.

Texts sent to groups can be deleted only by the originator.

Page 91

Step by Step

Additional Features/Services

Answering Messages

"Messages received:" appears on your screen, along with an indication of the length.

US: View messages?

UK: Display Messages?

Confirm.

r OK Follow the display prompts.

Leaving an Advisory Message

You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen.

Advisory msg. on?

r OK Select and confirm.

*LO Enter the code.

0=Will return at:

r OK Select and confirm the preprogrammed message

(which can be changed by the service personnel).

Q ... O Enter the code directly.

The codes appear on the screen next to the associated message.

You can enter digits after preprogrammed messages that end in a colon.

Enter message text?

r OK Select and confirm to enter another text. For informa-

tion on entering text, see Æ Page 24.

Save?

OK Confirm.

Deleting Advisory Messages

Advisory msg. off

r OK Select and confirm.

#LO Enter the code.

or If you have saved "Advisory message" as an FCN entry

Æ Page 70.

FCN Press the display key.

q OK Select and confirm, the LED icon is red.

Advisory message

Page 92

Additional Features/Services

Step by Step

Displaying the Number of Calls in Queue and Overload Indication

If you programmed an FCN entry with the function "View number of calls" Æ Page 70, you can display the number of waiting external calls on the display.

FCN Press the display key.

q OK Select and confirm.

Max. waiting calls

If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service personnel to find out the waiting call limit.

•LED off: No callers waiting.

• LED flashes slowly: You have reached the programmed limit.

• LED flashes rapidly: You have exceeded the limit (overload).

Using Another Telephone Like Your Own for a Call

Other people can temporarily use your telephone as though it were their own for outgoing calls.

FCN Press the display key.

Program/Service

OK Confirm.

r OK Select and confirm.

508=Temporary Phone?

*5QN Enter the code.

If applicable

Change PIN

~ Enter the other user’s station number and telephone

lock PIN Æ Page 89.

Users who have not yet selected a personal identification number are prompted to do so at their own telephones.

~ Dial the external number.

This state is cancelled at the end of the call.

Page 93

Step by Step

Additional Features/Services

Using Another Telephone Like Your Own for an Extended Period of Time (Mobility)

If this feature is configured, you can use a random optiPoint as your own telephone. Your station number including all settings (for example, FCN entries) are transferred.

Precondition: You have received a mobile station number and, where applicable, a password (ask the service personnel).

FCN Press the display key.

Program/Service

r OK Select and confirm.

9419=Mobile Logon

OK Confirm.

*O41O Enter the code.

~ Enter your mobile station number.

If applicable ~ Enter the logon password.

If applicable

Entry complete?

#9419=Mobile Logoff

r OK Select and confirm.

# Press the key.

OK Confirm.

Logging off

#O41O Enter the code.

Page 94

Additional Features/Services

Step by Step

Fax Details and Message on Answering Machine

If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key Æ Page 70, the key lights up when a fax or a message has been received.

Deactivating indication:

FCN Press the display key.

q OK LED icon is red; select and confirm. LED icon changes

Fax details

to white.

Resetting Services and Functions (System-Wide Cancellation for a Telephone)

A general reset procedure is available for activated functions. The following functions - if activated - are cancelled:

• Forwarding on

• Advisory msg. on

• Ringing group on

• Leave group

• Suppress call ID

• Waiting tone off

• DND on

• Ringer cutoff on

• Messages received:

• View callbacks

FCN Press the display key.

Program/Service

#0=Reset services?

r OK Select and confirm.

#Q Enter the code.

OK Confirm.

Page 95

Step by Step

Additional Features/Services

Activating Functions for Another Telephone

If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service.

• Do not disturb, code:

• Call forwarding, code *11, *12, *13/#1 Æ Page 32

• Locking and unlocking telephone, code *66/#66 Æ Page 87

• Group ringing, code

• Leave an advisory message, code *69/#69 Æ Page 91

• Group call, code *85/#85 Æ Page 103

• Reset services and functions, code #0 Æ Page 94

• Control relay, code

• Night service, code *44/#44 Æ Page 69

• Timed reminders, code

97/#97 Æ Page 83

81/#81 Æ Page 103

90/#90 Æ Page 101

65 Æ Page 76

Program/Service

r OK Select and confirm.

83=Associated serv?

*NI Enter the code.

FCN Press the display key.

OK Confirm.

~ Enter the internal number of the telephone where you

want to activate the function.

~ Enter the code, such as

Follow the prompts on the screen for any further input.

97 for do not disturb.

Page 96

Additional Features/Services

Step by Step

Using System Functions from an External Location (DISA - Direct Inward System Access)

If this function has been configured (contact your service personnel), you can set up external outgoing calls from outside the system, as if you were an internal user. You can also activate and deactivate the following functions in your system:

• Reset services and functions, code #0 Æ Page 94

• Call forwarding, code:

• Locking and unlocking telephone, code

•Save PIN, code: *93 Æ Page 89

• Send a message, code: *68/#68 Æ Page 90

• Leave an advisory message, code

• Group ringing, code:

• Group call, code:

• Suppress call ID, code: *86/#86 Æ Page 84

• Waiting tone, code:

• Open door, code:

• Door opener on/off, code:

• Control relay, code

• Do not disturb, code:

• Ringer cutoff function, code:

• Speed-dialing, code:

• Associated service, code:

Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone to tone dialing. The telephone is not connected to the system.

66/#66 Æ Page 87

69/#69 Æ Page 91

1/#1 Æ Page 32

81/#81 Æ Page 103

85/#85 Æ Page 103

87/#87 Æ Page 60

61 Æ Page 44

89/#89 Æ Page 45

90/#90 Æ Page 101

97/#97 Æ Page 83

7 Æ Page 49

98/#98 Æ Page 83

83 Æ Page 95

Ö ~ Wait for a continuous tone (if necessary switch the tele-

# Enter the code (necessary only if programmed in the

~ Set up a call to the system. Enter the station number

(contact your service personnel).

phone to tone dialing), then enter the internal number that has been assigned to you and the associated PIN.

system).

Page 97

Step by Step

Additional Features/Services

Ö ~ Wait for a dial tone and then enter the code, such as

97 for Do not disturb on. Make other inputs as neces-

sary (refer to the operating instructions for pulse and DTMF telephones).

~ Dial the external number.

You can only execute one function or set up only one outgoing connection at a time. The connection is immediately cleared down once a function has been successfully activated. In the case of an external-external call, the connection is cleared down as soon as either of the parties ends the call.

Page 98

Additional Features/Services

Step by Step

Using Functions in ISDN via Code Dialing (Keypad Dialing)

In some countries, you can use code dialing to set ISDN functions, provided you have appropriate authorization (contact your service personnel).

FCN Press the display key.

Program/Service

r OK Select and confirm.

503=Keypad dialing?

OK Confirm.

*5QI Enter the code.

~ Enter the number of the trunk you wish to use (contact

your service personnel).

~ Enter the code for the required ISDN function (consult

your service personnel).

Contact your network provider to find out which ISDN functions can be code-operated in your country.

Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (for example, toll fraud).

Page 99

Step by Step

Additional Features/Services

Operating Connected Computers or Other Programs/Telephone Data Service (HiPath 3500/3550/3700/3750/3800 Only)

If this function has been configured (contact your service personnel), you can use your telephone to operate connected computers or programs running on them, such as hotel services or information systems.

Precondition: You have set up a connection.

FCN Press the display key.

Program/Service

r OK Select and confirm.

42=Tel. data service?

OK Confirm.

*42 Enter the code.

The connected computer now prompts you to enter the data, which you can do in one of two ways. Contact your service personnel to find out which option is programmed in your system:

• Input in en-bloc mode

Q ... O Enter data.

# Press this key at the end of the entry.

Entry complete?

OK Confirm.

or • Input in online mode:

The connected computer processes your entries directly.

# Enter the code.

Q ... O Enter data.

Page 100

Additional Features/Services

Step by Step

*4O4 Enter the code.

Communicating with PC Applications over a CSTA Interface

If this function has been configured (ask your service personnel), you can use your telephone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send informati- on to the application and receive information from the application, for example, on your telephone's display.

FCN Press the display key.

q OK Select "Data I/O Service". (Storing a Function in the FCN

Data I/O Service

List Æ Page 70).

~ Enter the three-digit ID for the application you want to

operate.

SC,

Q ... O, p Use the relevant keys to communicate with the applica-

tion.

Temporarily interrupting communication with the application

c The handset is ringing. You accept the call.

Data I/O Service

LED icon is flashing: communication with the application was automatically interrupted.

Resuming communication with the application

FCN Press the display key.

q OK LED icon is flashing. Select and confirm "Data I/O Ser-

Data I/O Service

vice". LED icon is red.

r OK Select and confirm the appropriate CSTA message.

ca Lift and replace the handset.

100

Ending communication with the application