Siemens NI-1200 User Manual

SIEMENS

1275·00030

June 1999

OPTISET@ NI-1200

National ISDN Desktop Terminal

Operating Guide

Inc.

This document copied or reproduced without the prior written permission of Siemens Information and Communication Networks.

Any

and Siemens Information and Communication Networks from time without notice.

by

Issued

900

Broken

is

provided with

all

Information or specifications are subject

Siemens Information and Communication Networks,

Sound

Parkway,

NW.,

Boca

the

Ralon,

and

Communication Networks,

understanding that

Florida

33487

it

shall

not

to

change by

to

time

Inc.

Printed In U.S.A.

be

June

Issue 5,

Warning: Hackers who unlawfully gain access criminals. Curronlly, Iype

of

criminal aclivily. Siemens will nol acceplliabilily for any damages, including long dislance charges, which resull from unauthorized use. Although Siemens has designed liecurity features into ils

prodUCIS,

practices wilhin your company, including training, security awareness, and call auditing. Siemens sales and service personnel, as welt as Siemens's business partners, are available

work wilh you to help you guard against unauthorized use Warning: This equipment has been lesled and found

digilal device, pursuant to Part reasonable protection against harmful Inlerference when the eqUipment is operated in a residantial installalion. This equipment generales, uses, and can radiale radio frequency enorgy

and,

i/

nOI

10

radio communications. However, (here is no guarantee Ihet interlerence will not occur in a particular installation. reception, which can be dotermined by turning the equipment olf and on, the user is encouraged to

try

10

correct

• Reorient or rolocale tho receiving antenna.

• Increase the separalion between the equipment and receiver.

• Connect the equipment into connected.

• Consullthe dealer or

1999

10

we

do

nOl

know

of

any telecommunications system thaI is immune to this

Ills

your sole responsibility to use the security features and to establish securily

15

of the FCC Rules. These fimils are designed

installed and used In accordance with the inslructions,

If this equipment does cause harmful interlerence to radio or television

the

interference

by

one

or

more of lhe fol/owing measures:

an

outlel

an

experience{j radio/TV technician for help.

customer lelecommunlcalions systems are

01

your lelecommunlcations system.

10

comply wilh Ihe limits for a Class B

on

a circuil dilferenl Irom that

may

cause harmful interlerence

10

which Iha recoiver is

to

provide

10

ISSUE INFORMATION

Summary

Pages Issue

Cover 5 Issue Information

v through x

1 through 118

This document consists of 128 pages.

5 5

5

Issue

5,

June

1999

Changes or modilications equipment.

This equipment does nol exceed Class B limils per radio noise emissions for digilal apparatus, sel oul

in

rhe Operation requiring the owner or operator to lake whatever steps are necessa'Y See

Inslruction manual.

Cat equipmenl

les appareils numeriques. tel/es que prescriles par elabli par paut anlrainer I'operaleur d'inslruclions.

June 1999 Document order number: No

part

(orm

or by any means, mechanical, eleclronic, photocopying, recording, or otherwise, without

prior wrillen permission of Siemens Information and Communication Networks. Reques' Siemens publicalions from your Siemens representative or the Siemens branch lierving

you.

Oplisel and Siemens are registered lrademarks of Siemens Akliangesellschaf1 ®Siemens

Radio Interference Regulation

In

a residential area may cause unacceptable Interference

ne

depasse pas les limites de Classe B d'emission de bruils radioeleclriques pour

Ie

ministilro des Communications du Canada. l'exploitation faile

10

brouillage des receptions radio et teltt, ce qui obligerai\

iI

prendre los disposilions necessairos pour

01

this publication may be reproduced, slored in a retrieval syslam, or Iransmilled, in any

AG

Ii

to

Ihis equipmanl coul{j voi{j the use,'s aUlhority

01

the

Canadian Departmenl of Communications.

Ie

Reg/emen' sur

en

1275·00030 Part Number: l30500·B76·X

to 10

Ie

brouil/age radioelaclrique

eliminer les causes. Voir

10

operato this

radio and

correclthe interference.

TV

en

milieu residentiel

Ie

proprielaire ou

SfW

Revision

receplion

Ie

GUide

406

1275·00030

Issue History

Issue

Issue 1 Issue 2 Issue 3

Issue 4

Issue 5

Date Issued

October 1995 June 1996 September 1996

July 1998

June 1999

Comments

Initial Issue Updated cover Updated to support firmware release

2.06 Updated to support firmware release

3,06 Reformatted and updated to support all

firmware releases through 4.06

1275·00030

III

Issue

5,

June

1999

Issue

5,

June

1999

SUMMARY OF ISSUE ENHANCEMENTS

Issue 1

• Initial issue.

Issue 2

• Updated cover to remove implied exclusive EWSD product association

Issue 3

• Updated cover to indicate that firmware releases through 2.06 are covered in the Operating Guide.

Issue 4

• Updated cover are covered in the Operating Guide.

Issue 5

• Reformalled entire document.

• Added information regarding operation of the Optiset terminal with the DCO switching system.

• Updated book to reflect firmware releases through 4.06.

to

indicate that firmware releases through 3.06

CONTENTS

1.

INTRODUCING YOUR OPTISET TERMINAL 1

Programming Requirements 2 Switching System Operating Components

Display 4 Dialog Keys 4 Handset 5 Dial Pad 5 Feature/Line Keys 5

Status Lights 5 Faceplate Labels 6 Speaker 6 Microphone 7 Volume Optional Headset 7

Types of Service Supported 8

Basic ISDN Terminal 8 Multiline Hunt Group 8 Basic Electronic Key Telephone Service 8 Call Appearance Call-Handling 9

Additional Call Offering 9 Terms That May Be New to You 10

2.

BASIC CALL OPERATIONS

Place a Call (Using the Handset) 13 Place a Call (Using a Speed Dial Key) 14 Answer a Call (Using the Handset) 16 Answer a Call While Another Call Is Active

(Using a Line Key) 17

Place a Call On Hold (Using the HOLD Key) 1 Return to Any Held Call (Using the Associated

Line Key)

Transfer a Call (Using the Transfer Key) 19

NalionallSDN

UpNolume

Compliance Issues 2

Down Keys 7

..4

13

B

1B

Iv 1275·00030

1275-00030

v

Issue

5,

June 1999

Establish a Conference Call (Using the

Conference Key)

Drop the Last Party Added to a Conference

(Using the Drop Last Party Key)

Back Out of a Transfer or Conference Setup

(Because of Busy Signal)

3. ALTERNATIVE

Originate a Call (No Other Calls Active)

Originate a Call (With Another Call Active) Receive a Call (No Other Calls Active) 28 Receive a Call (With Another Call Active) Receive All Calls Automatically

Reject a Call (No Other Calls Aclive) 30 Reject a Call (With Another Call Active) 30 Reject All Calls (Do Not Disturb) Clear an Active/Connected Call

Clear

a Call On Hold 32

Hold a Call 32 Retrieve a Call (No Active Call Connected) 34

Retrieve a Call (With Another Active Call Connected) 34 Transfer a Call 36 Set Up Conference Call 37

CALL

OPERATIONS 25

4. USER-CONTROLLED TERMINAL SETTINGS

Password Prompt Assign, Change, or Delete Password 42 Adjust Audio Settings 44

Ringer Loudness 44 Ringer Pitch 46 Handset Loudness 47

Speaker Loudness 49 Key Click Busy Alerting Type 52

Adjust Local Features 54

Menu Overlay Delay 54 Speaker Control. 55 Line Select Mode 56 Menu Setting 58

20

22

25 27

29 29

31

41

51

Issue

5, June 1999

Hot Keypad Speaker Setting 62 Incoming Call Display 64

Off Hook Result 65 Fast Transfer 67 OMS Fast Transfer Autoanswer Mute 70

Set Date 72 Set Time 72

61

69

5. OPTISET TERMINAL USED AS AN EKTS PHONE 75

CACH EKTS Directory Number Restrictions 75 EKTS Associated Calls 75 Multiple Call Appearances logging EKTS Functions On Your Optiset

6.

HEADSET OPERATION 83

Controlling the Headset Using the Plug 83

Controlling the Headset with the Headset Control Key 84 Controlling the Headset Using Keys or Menu Options 84

7.

FEATURES 87

Autoanswer 87

Automatic Callback 88

CACH EKTS Calls 76

Answering Incoming Calls 76 Incoming Calls on a Multiple CA Key 77 Automatic Callback Calls on a Multiple CA Key 78 Outgoing Calls Bridge onto an EKTS Associated Call 79 EKTS Associated Calls on a Multiple CA Key 79 Privacy for EKTS Calls 79 ConferencefTransfer Call Appearance 80 Hold Intercom

Plugging Headset In 83 Removing the Headset

Answering an ACB Call 88 Making

an

Outgoing Call While ACB is Alerting 88

on

a CACH EKTS Phone 75

TerminaL

on

a Multiple CA Key 78

P,ug

76

81 81

84

vi

1275-00030

1275·00030

vII

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Issue

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June 1999

Cancel Automatic Callback Call Log Conference/Large Conference Date Direct Station Do

Not Disturb 92 Download 92 Fast Transfer/OMS Fast Transfer 93 Feature Indicator/Speed Dial 93 Feature Key Inspection 93

Local Feature Inspection 94 System Feature Inspection 94 Idle Line Inspection 94

Active Call Inspection 94 Group Pickup 95 Hold 95 Intercom 96 Line Status/Speed Dial. 97 Make Busy 97 Mute 97 Preview Mode 98 Redial 98

Ringer Off Speaker 99

Speed Dial 99 Time 100 Transfer 100 User-to-User Information (UUI) User-lo-User Signaling (UUS)

UUS Answering 102 UUS Originating 102 UUS Terminating 103

Select

89 89 89 91 91

99

101 101

Outgoing Call - Ringing Connected Call Call On Hold Conferenceffransfer CA On Hold Transfer - Dialing Transfer - Ringing/Connected Conference - Dialing Conference - Ringing/Connected Consultation - Dialing Consultation - Ringing/Connected Download Available Call Log Accessed

INDEX

106 107 107 107 108 108 108 108

109 109 109 109

111

8.

MENU

Idle Terminal 105 Incoming Call Alerting 106 Auto Callback Call Alerting 106 Outgoing Outgoing Call - Dialing 106

viii

TREES

Call·

Offhook 106

1275-00030

105

1275·00030

Ix

Issue

5,

June

1999

FIGURES

Issue

1. INTRODUCING YOUR OPTISET

5,

June 1999

1.

OplisetlSDN Terminal Operating Components ......... 1

TERMINAL

Your Optiset terminal contains keys, indicator lights, faceplate labels, and conventional telephone components that enable you

place and receive calls and operate the features that are available through the terminal. These operating components are identified in Figure

1.

....

~

)I"

. , I

..

..,.,

\0

t:n;!:

:-.

:b:;4ki:t{::~i1~;~:ii~,~~r'

iO

0

10 10

~

~(;J[&J

[&J[&J[&]

(;;J(;)(;l

l::J~UJ

[~:)cS:)(:~:XIJ

1.

Display

2.

Handset

3.

Volume Volume Keys

4.

Built·ln Speaker (under hendsel)

5.

Diel

6.

Slelus lights

7.

Faceplates

8.

Feature/Line Keys

9.

Buill·ln Microphone (under phone)

10.

Dialog

Up Down

Keypad

Keys

to

end

x

1275·00030

Figure

Please take a few minutes to study this illustration and

1.

Optlset

ISDN

Terminal Operating Components

to

familiarize yourself with the numbered components. This will help you to beller understand the instructions and learn the procedures in this guide.

1275·00030

1

Issue

5,

June

1988

Programming Requirements

For the Optiset terminal to operate

as

described

in

this guide, il

must have been programmed with at least the following features:

• Line Hold Mode

• Off-hook answers any alerting call appearance

• Menu Active

• One Feature Key per Line Appearance

• Feature Keys for key operation of the following features:

- Conference

• Transfer

- Drop Last Party (Conference)

- Speed Dial

• Redial

- Hold

- Preview

- Connect

• Disconnect

• Speaker Key

• Fast Transfer active

If your terminal does not operate as described with the person responsible for installing and setting

in

this guide, check

up

your terminal to be sure your terminal has been programmed for these reqUired features; or refer to document 1275-00050,

1200

National ISDN Desktop Terminal Installation,

Programming

Guide.

Optiset

Setup,

NI-

and

Switching System National ISDN Compliance Issues

The instructions

in

this guide are written for an Optiset terminal

served by a switching system that complies with National ISDN (N!)

Issue

5,

June 1999

standards. This includes the

EWSD@

switching system. The Optiset terminal also can be used, with certain limitations, when connected to a switching system that

Is

not fully NI-compliant.

Switch-based or combined local/switch-based features may operate

in

somewhat differently than described

variations

in

the compliance

of

the switching system to Nl

this guide because of

standards. In

particular, Transfer procedures may vary from one switching

to

system

another.

In

this guide, the Transfer feature is invoked

by pressing the Transfer feature key (or selecting the Transfer menu option) while the call to be transferred is active, dialing the number

up

of the party to receive the call, and then simply hanging

to

complete the transfer. However, with some switching systems, one

be

of the following procedures must

used instead to transfer an

active call:

• Press the Transfer feature key; dial the number of the party to receive the call; if you wish, announce the call to

the

receiving

party; and then press the Transfer feature key again to connect

the two parties.

• Press the Conference feature key; dial the number of the party

to receive the call; if you wish, announce the call to the receiving party; and then press the Transfer feature key to disconnect yourself and connect the other two parties.

• Press the Conference feature key; dial

to receive the call; if you wish, announce the call to

the

number of the party

the receiving party; press the Conference feature key again to establish a 3-way conference; and then hang

up

to leave the

other 2 parties connected.

In

addition, the way your Optiset terminal requests certain based features may result slightly from those described of

those features should be substantially the same, and the

Instructions

in

this guide should suffice

in

visual and audible indicators that differ

in

this guide. However, the operation

to

direct you

sWitch-

in

the use of

those features.

2

1275-00030

3

Issue 6,

Operating Components

June

1999

Issue

5,

June 1999

Display

on

The display information of up to 24 characters each. The information presented depends on the current state of associated with the terminal.

At

appropriate times, the display presents menu selections that can

assist you available to you, the display contains the

know that

t>

dialog keys at the bottom of the terminal, you can display each of the available menu selections. When you find want

to

activate, press the

In

Note:

You displayed all the time, key is pressed while the terminal

The menu displays described assumption thaI the Oplisel terminal is connecled ISDN (NI) compliant among switch platforms, some actual displays on your terminal may not be exactly as described. Still, the functionality should similar, and the descriptions should apply sufficiently operating your Opliset terminal.

Dialog Keys Along

dialog keys labeled as follows:

the display examples Ihat appear

the instructions for operating your Optiset terminal, the symbol is substituted for the ~ ..

can set your Optiset terminal so that the menu display

the

bottom edged of your Optiset terminal's faceplate are four

I I I

your Optiset terminal presents up to 2 lines of

the

terminal and of any calls

in

handling calls. When multiple menu selections are

~

..

symbol to let you

you

can scroll through the selections. Using

t/

dialog

key.

in

Ihis guide as part of

symbol.

is

disabled, or is activated only when a dialog

is

in

use.

in

this document are based on the

switCh.

t/

However, because of differences

<::]

t>

I

the

~

the

seleclion

to

a Nalional

to

guide you

I

<::]

and

you

<>

is

be

in

These keys are called dialog keys because they enable communicate with the terminal

presented to you symbol

available scroll backward and forward, respectively, through the item you want to activate is displayed. Then press the key

without your having to make a selection.

Handset

Your Optiset terminal handset. Basic call handling (placing and answering calls) can be initiated by simply lifting the handset from its cradle.

Dial Pad

The dial key pad on your Optiset is a conventional telephone

keypad.

entering certain codes during setup of the terminal.

FeatureiLine Keys Your Optiset terminal

feature/line keys, arranged the dial pad. Line and feature assignments for these keys already should have been made by the person who set up your terminal. However, if you must set up your own terminal, refer

1275-00050, Optiset N/·1200 National ISDN Desktop Terminal Installation, Setup, and Programming Guide.

Status Associated with each feature/line key

that are associated with line keys, by the way they light, indicate the state of the line

in

Ihe lower right corner, Ihen a selection of menu options

to

select

It

dial pad; the other B keys appear

lights

in

the display. If the display contains the ~ ..

you. By using the

the

item. Pressing the ~ dialog key exits

is

equipped with a standard telephone

is

used for placing or forwarding calls, as well

is

in

as

follows:

in

response to menu oplions

<::]

and

t>

dialog keys, you can

the

equipped with 12 programmable

two banks. Four keys appear above

in

the bank to the right of the

is

a status light. The lights

you

menu until

t/

dialog

the

as

to

document

menu

for

to

is

4

1275·00030

5

Issue

5,

June

1999

Issue

5,

June

1999

Line

Flash Rate

Off On steady

Status

Available for call

Une in use, or Privacy invoked on EKTS Associaled call

Wink

EKTS Associated line in use Flash (faster than Wink) Ringing Blink (fastest)

On

hold

Faceplate Labels Associated with the featurelline keys are paper faceplate labels,

protected by removable plastic covers. The person who set up your Optiset terminal should already have tilled

in

these labels with

the appropriate telephone numbers and tealure names.

However, should you need to change a label, insert a pin or paper clip into the small hole at the bottom

ot

the plastic cover and lift the cover off the terminal. After correcting the paper label. replace the plastic cover by inserting the two small tabs at each end cover into the corresponding slots in the tace

ot

the terminal.

ot

the

Speaker Your Optiset terminal is equipped with a speaker, located in the

cradle under the handset. This speaker, together with the built-in microphone, permits hands-free call handling and sharing of calls with other persons in the immediate vicinity of the terminal. Calls may be placed or answered, without lifting the handset, by simply pressing either the Speaker key or the appropriate line key. To end a speaker call, press the Speaker key at the end of the

conversation.

If

you are engaged in a handset call and you wish to share the call

with other persons in the vicinity while the far-end party hears only

If

you, press the Speaker key and continue using the handset. want the far-end party to hear other persons

6

in

the vicinity of the

1275·00030

you

lerminal, hang up the handset while the speaker

is

activated. To

end the call, press the Speaker key again.

Microphone

A microphone is built into

the

bottom of your Optiset terminal.

Working in conjunction with the built-in speaker, the microphone

to

allows you Be

sure that the terminal is placed blocks the microphone. If your terminal noisy environment,

the microphone from picking up local noise and making

place and receive calls without using the handset.

on

a hard surface so that nothing

is

used

in

an unusually

you

may have

to

use the Mute key

to

prevent

it

hard

hear the far-end party.

Volume UpNolume Down Keys

The two keys marked

"+"

and

"_"

are used

to

adjust the volume of the ringer and of the sound received through the speaker and the handset. To adjust the ringer volume, while an incoming call

ringing, press the key

1t+1t

to

increase the volume or the

It_"

key to

decrease the volume. The display indicates the current relative

as

volume level. level. To save the indicated volume level, press the

To adjust the volume of the handset or speaker, during a call

while listening

or the

"_"

key current relative volume level, the indicated level. To save the indicated volume level, press the

dialog

key.

well as a menu option for saving the indicated

tI

dialog key.

to

dial tone, press the

to

decrease the volume. The display indicates the

as

well

"+"

key to increase the volume

as

a menu option for saving

or

tI

Optional Headset

If your Optiset terminal

an

adapter,

If

the terminal adapter and headset are equipped, one of the feature

keys

on

optional electret headset can be used with the terminal.

the Opliset terminal should also have been programmed

is

equipped with a TA-TAPI terminal

to function as a Headset key. This key allows you to control the callhandling functions associated with the headset without having

to continually plug into and unplug from the terminal adapter. (Other headset systems are also available that do not require the TA-TAPI

1275·00030

7

to

is

Issue

5,

June

1999

terminal adapter and, instead, plug into the handset jack. These systems may include a key that controls the functions of headset.)

3.

Throughout Chapter headset is included Chapter functions associated with the headset.

Types

Your Optiset terminal can support any of the following types of service provided by your telephone operating company:

• Basic ISDN terminal, with terminal-controlled call appearances

• Multiline Hunt Group (MLHG) call appearance

• Basic Electronic Key Telephone System (EKTS)

6. HEADSET OPERATION is devoted exclusively

of

Service Supported

ALTERNATIVE CALL OPERATIONS, the

in

instructions for handling calls.

In

the

addition,

to

the

Issue

5,

June

1999

many businesses. multiple phones; each phone can be used to make or answer calls on

any of the shared DNs. EKTS provides the additional features

of bridging into

and preventing other users from bridging into a call.

In

such a system, mUltiple DNs are shared

an

active call of another user of the EKTS group,

by

Call Appearance Call-Handling

Call appearance call-handling (CACH)

on

Each call appearance Appearance determine the

For detailed information and instructions that apply EKTS

operation, refer

AS

AN

10

(CAID) that is used by the switching system

ON

that is being used

EKTS PHONE.

to

the terminal

Chapter 5. OPTISET TERMINAL USED

is

an extension of EKTS.

is

assigned a Call

to

place or receive a call.

to

the eACH

to

• Call appearance call-handling (CACH)

Baaic ISDN Terminal

When the Optiset terminal is connected many line keys by the switching system. These line keys can have the same or different directory numbers (DNs). number of calls up to the limit the switching system places line, or terminal can handle.

up

as

desired can be programmed,

to

the limit of 28 simultaneous calls that your Optiset

to

a plain ISDN line,

up

to the limit set

You

may make or receive any

on

as

your

Multiline Hunt Group

Your Optiset terminal can arrangement ON

by the central office.

presented

MLHG line.

in

which several phones are associated with the same

to

the first available phone that is associated with the

be

part of a Multiline Hunt Group,

An

incoming call to the MLHG

ON

an

is

Basic Electronic Key Telephone Service

The Optiset terminal, programmed for Electronic Key Telephone Service (EKTS), emulates the typical key telephone system used

in

Additional When

has a channel a-channels is used for the call. However, if both B-channels already are being used (either for connected calls or for ringing calls), the switch sends to

as

If the Optiset terminal continuously will preview the active or alerting call, followed by the longest waiting

in

Line Hold mode, pressing

hold and answer the next call. An

ACO

have not been answered yet (an ISDN reqUirement). attempts reason for the beep is that if the phone attempts call when non-ACO calls are still ringing, the ACO call disconnected. connected call and answer the hold.

Call Offering

an

incoming call

10

an

Additional Call Offering (ACO) call.

ACO

call cannot be answered if non-ACO calls are ringing and

is

received by the Optiset terminal,

assigned by the switch

the

is

in

call(s).

call with

Preview mode. pressing the line key

in the

no

a cyclical fashion.

line key will put the current call on

to

define which of the two

channel

10.

This is referred

If

the

terminal

If

to

answer such an ACO call, the phone will beep. The

to

answer the

If

an

ACO call

no

ACO

call, which will cause the connected call

is

presented when the phone has a

other calls are presented, the user can

it

usually

the user

ACO

will

be

to

go

on

is

8

1275·00030

1275-00030

9

Issue 5,

For CACH EKTS phones, an incoming call is not assigned a channel. Therefore, the requirement

June

1999

to

answer non-ACO calls

B-

before answering ACO calls does not apply. To CACH EKTS phones, all incoming calls look like ACO calls.

The Optiset terminal allows ACO calls to stack on the only line defined or on the last line defined. This allows fewer call

bUsy

appearances to be programmed than the call reference

That

ON.

May

Be

New

to

You

the particular

Terms

limit of

The following terms appear in the descriptions and instructions contained in this guide:

Issue

5,

June 1999

• Fast Transfer -

An

initial-setup feature that allows the user of the Optiset terminal to complete a transfer operation by simply hanging

• Hot Keypad Mode Optiset terminal

up

after dialing the second party.

An

initial-setup feature that causes the

to

automatically seize a line as soon as the

user begins dialing.

• Inactive Call - Any Iype of call that places a party on hold.

• Line Hold Mode - The default mode of operation,

in

pressing a line key on the Optiset terminal automatically puts

any other active call (on another line) on hold.

which

• Active Call - A call that is connected and in progress, involving the Optiset terminal as one of the parties.

• Alerting - Any combination of ringing and flashing line status lights that indicate an incoming call to the Optiset terminal.

Autoanswer·

•

A feature that permits the Optiset terminal

to answer calls automatically with either no alerting or a single alerting ring. The user of the terminal can begin conversing

immediately upon receipt of the call.

• Call Appearance - The particular line, line key, and line status light associated with a call handled by the Optiset terminal.

• Conference - A call involving three or more parties,

in

which

each party can both talk to and hear all the other parties.

Call·

• Consultation

A call initially involving only two parties, in which the controlling party places the second party on hold, connects

to

and converses privately with a third party, and then

returns to the second party. The second party can neither

'he

hear nor participate in the consultation leg of

call.

• Dialog - Interaction between the user of the Optiset terminal, via the dialog keys, and the menu system. The dialog keys are used to scroll through the menu choices, choice when

it

is displayed, and

to

select the desired

to

exit to a previously

displayed menu.

• Open Listening - A configuration in which both the handset or the headset and the speaker are in use at the same time. This configuration allows the user

to

talk and listen over the handset or the headset while others in the room can hear the remote party through the speaker.

• Preview Mode - A mode of operation in which the originating phone number for an incoming call is displayed before you either answer or reject the call.

• Prime (or Primary) Call Appearance - The line, line key, and line status light associated with the main directory number on the Optiset terminal. This is the line the terminal automatically

uses for an origination for which a line is not specified.

• TA-TAPI - A terminal adapter (TA) that provides the Telephony to

Applications Programming Interface (TAPI)

to

terminal and

Transfer·

•

to

be used with personal computer (PC) applications

accommodate an electret headset.

A feature that allows you to redirect an active call

allow the Optiset

to

another party and then drop out of the call.

10 1275-00030

1275-00030

11

Issue

5,

June

1999

June

Issue 5,

1999

2. BASIC CALL OPERATIONS

Many of the functions of your Optiset ISDN terminal can be

accomplished call·handling features can be accomplished using either a feature key or the display/menu and dialog keys. Also, the terminal can be used either as a handset phone or as a speaker phone.

To help you to begin using your Opliset terminal right away, this section instructs you your terminal. Meanwhile, by studying section CALL OPERATIONS, you can learn other procedures that you may

prefer over the basic operations.

Place a Call (Using the Handset)

in

more than one way. For example, many of the

in

the most basic procedures for operating

3.

ALTERNATIVE

12

(This Page Intentionally Left Blank)

1275·00030

Procedure

Lift

the handsel.

The red status light associated with the prime call appearance lights.

Wait for dial tone.

Dial the number of the party you want

to

call.

Use the handset to listen for audible ringing and either your party's answer or busy tone.

1275·00030

Display

f1tU

FEB

04,

99

09:

35

AM

<>

0

i

1

aI : I

IDial: 5555555 I

1555-5555 I

Ringing

(>

13

Issue 5,

June

1999

Issue

5,

June

1999

When your party answers,

use the handset to converse.

At the end of the call, return the handset to its cradle.

The red status light associated with the prime call appearance is extinguished.

For alternative ways to place a call, refer to "Originate a Call (No

Other Calls Active)" and "Originate a Call (With Another Call

Active)" in section

Place a Call (Using a Speed Dial Key)

Procedure Display

Lift

the handset.

The red status light associated with the prime call appearance lights.

Wait for dial tone.

3.

ALTERNATIVE CALL OPERATIONS.

555-5555

Hold?

The call timer begins counting in the upper right corner

display.

ITHU

FEB

04,

THU

FEB

04.

I I

Oi

aI :

99

01: 00:

of

09:43

09:35

the

00

<>

~~

AM

<>

I

Press the speed-dial key associated with the party you want to call.

The Optiset terminal uses the primary line to speed-dial the

of

number the indicator light for the

primary line lights.

Use the handset to listen for audible ringing and either your party's answer or busy tone.

When your party answers,

use the handset

At the end of the call, return the handset to its cradle.

The

red status light associated with the prime call appearance is extinguished.

the called patty;

to

converse.

jOial:

555-5555 Ringing

555-5555

flo

The call timer begins counting in the upper right corner

display.

THU

5555555 ,

01:00:00

ld?

FEB

04,

99

09:43

of

<>

the

AM

<>

14

1276-00030

1275·00030

15

Issue

5,

June

1999

Issue

5,

June

1999

Answer a Procedure

The incoming call causes the terminal ringer to sound.

The red status light

associated with the incoming

call appearance lights.

Liflthe

Use the handset to converse.

At

the end of the call, return

the handset to its cradle.

The associated with the incoming call appearance is extinguished.

For alternative ways to answer a call, when no other calls are

active, refer to "Receive a Call (No Other Calls Active)" in section

ALTERNATIVE

handset.

red

status light

Can

(Using the Handset)

CAll

OPERATIONS.

Display

555-5555

Answer

Top line shows calling party's number

subscribed

555-5555

1I0ld?

The call timer begins counting in the upper right corner display.

TIIU

call?

if

the terminal is

to

Caller

fEB

04,

99

10.

01

:00:00

of

09:43

<>

the

AM

<>

3.

Answer a Call While Another Call Is

Active

Procedure Display

The incoming call causes the red slatus light associated with the incoming call appearance to light.

Press Ihe line key associated

with the incoming second call.

The first call is placed on

and

automatic hold, connection incoming call.

The status light for the first call blinks to indicate that it is on hold.

When 'he second call has been disposed lirst call by pressing its associated line key.

The status light for the second call and

the status light for the first

call goes on steady.

;s

is

a

made to the

01.

retrieve the

extinguished,

555-5545

Answer

Top line shows calling party's number subscribed to Caller

555-5555

Retrieve

555-5555

110

I

d?

(Using a Line Key)

call?

if

the terminal

10.

call

line

01

<>

;s

1?<>

:00:00

<>

16

1275·00030

At the end of the original call, hang up.

The red status light associated with the call appearance is extinguished.

1275-00030

THU

FEB

04,

99

09:43

AM

<>

17

188ue 5,

For alternative ways to answer a call when another call is active. refer to "Receive a Call (With Another Call Active)" in section

Place a Call Procedure Display

Lift

incoming call.

Use the handset to announce that you are putting the calling party on hold.

Press the HOLD key.

The

begins

held

June

1999

ALTERNATIVE CALL OPERATIONS.

On

Hold (Using the

the handset to answer the

HOLD

5SS-SS55

Hold?

555-5555 01:00:12

line

appearance light

to

flash,

indicating a

call.

Retrieve

The

call timer continues

while

the

Key)

call

Line

is

on

01

1?

hold.

:00:

to

3.

00

<>

(>

count

Issue

5,

June 1999

Press the line key associated with the held call.

The

associated status light

goes

steady

Use the handset or the microphone and speaker to converse.

For other ways to retrieve a call on hold, refer to "Retrieve a Call (No Active Call Connected)" and "Retrieve a Call (With Another Active Call Connected)"

OPERATIONS.

Transfer a Call (Using the Transfer Key) Procedure Display

on.

in

section

555-55!J5

Ilold?

The

call timer continues

count.

555-5555

Hold?

3.

ALTERNATIVE CALL

01:05:22

<>

to

01:05:25

<>

For alternative ways to place a call on hold, refer to "Hold a Call" section 3.ALTERNATIVE CALL OPERATIONS.

Return to Any Held Call (Using the Associated Line Key) Procedure

NOTE: assumes held for

18

call.

that

This

that

line

procedure

Line 1

The

red

is

blinking.

is

the

status light

Display

555-5555 01:05:17

Retrieve

line

11

1275·00030

(>

in

A call is active.

Press the Transfer key.

The

active call

hold,

and a second

provides dial

Dial the number of the party to whom you want to transfer the call.

1275·00030

is

tone.

placed

line

on

555-5555

Hold?

I

Oi

aI :

555-5565

Cancel

Transfer?

01:05:22

<>

I

(>

19

Issue

5,

June

1999

Issue

5,

June

1999

Lislen for audible ringing.

If a busy signal

encountered, refer

Oul of a Transfer or Conference Setup (Because of Busy Signal)

When the Iransferee answers,

hang up.

For alternative ways to transfer a call, refer to "Transfer a Call" in section 3.ALTERNATIVE CALL OPERATIONS.

Establish a Conference Call (Using the Conference Key) Procedure

A call is active.

Determine parties you will join conference.

Press the:

• Conference key (for a Small Conference)

• Large Conference key and then the Conference key (for a Large Conference)

The

active call

hold,

and a second

provides dial

the

tone.

is

to

number

to

is

placed on

line

Back

of

the

1555-5565 I

Ringing

THU

FEB

04,

99

09:43

AM

<>

Display

555-5555 01:05:22

1I01d?

0

1

\a1:

<>

Dial the number of the party you want to add to the conference call.

Listen for audible ringing.

/(

a busy signal is

encountered, refer

Out of a Transfer or Conference Setup (Because of Busy Signal)

When the conferee answers, announce the call and then press the Conference key again.

When all parties are on the

line, conduct the conference.

When the conference is finished and the other parties have disconnected, hang up.

I

For alternative ways Conference Call" in section OPERATIONS.

to

Back

to

establish a conference call, refer to "Set Up

555~5565

Cancel Conference?

555-5565

Ringing

Iconference

Conference

Drop

last

TIIU

FEB

04,

3.

ALTERNATIVE CALL

party?

99

09:

43

<>

I

<>

AM

<>

20

1275-00030

1275·00030

21

'••ue

5, June 1999

Drop the Last Party Added to a Conference (Using the Drop

La8t Party Key) Procedure Display

Issue

555-5565

Cancel Conference?

5,

June 1999

<>

A conference call progress.

To

drop

the

was

added

the

press key.

The a

2-party

At

the

Drop

conference

call.

end

of

is

last party

to

the

conference,

Lasl Party

call

the

call,

in

who

reverts

hang

up.

The red status light associated with the call appearance is extinguished.

Back Out

Signal) Procedure

of

a Transfer

or

Conference

Drop

last

party?

1555-5555

Ho 1d?

--------------'

to

THU

FEB

04.

Conference Setup (Because

Display

01:05:22

99

09:

43

<>

AM

<>

of

I

Busy

Press

the

t/

dialog

key.

The second call is released,

and

the first call is removed

from hold.

Use

the

handset

microphone

party

of

the

transfer/conference.

Retry

transfer/conference, or

hang

up.

or

the

to

inform

unsuccessful

the

first

555-5565

Conference?

81:12:14

<>

The

transferee or conferee

has

been

dialed.

Busy

tone

is

encountered.

22

15~5-~565

Rlnglng

555-5565

Busy

try again

later

1275·00030

I

1275-00030

23

Issue 5,

June

1999

(This Page Intentionally

left

Blank)

Issue

5,

June

1999

3.

ALTERNATIVE

The following section describes alternative procedures to those discussed in section these alternative procedures are simply different ways to accomplish the basic operations. However, this section also introduces call-handling procedures that are more advanced than those discussed

Some of the procedures that follow recommend using feature keys that may not have been set alternative procedure usually system. By scrolling through the menu and selecting the appropriate entry, you can still perform the operation.

Originate a Call (No Other Calls Active)

•

line

Key (Speaker)/Keypad

Press a line key. The speaker and microphone are activated, and dial tone the keypad. The Optiset terminal selects a primary line call appearance for the call.

2.

in

section

is

heard. Dial the desired phone number using

CALL

BASIC CALL OPERATIONS. Some of

2.

BASIC CALL OPERATIONS.

up

is

OPERATIONS

on

your terminal. However,

given that uses the Optiset menu

an

24

1275·00030

• Speaker Key/Keypad Press the Speaker key. The speaker and microphone are

activated, and dial tone number using the keypad. The Optiset terminal selects a primary line call appearance for the call.

• Keypad (Hot Keypad Mode)/Speaker

If

the terminal is

beginning

speaker and microphone are activated, but diat tone

heard because dialing has already begun. The Optiset terminal selects a primary line call appearance for the call. Dialing of the phone number must be completed within the critical timing period allowed

1275·00030

to

in

dial the phone number, using the keypad. The

is

heard. Dial the desired phone

the Hot Keypad mode, originate a call

by

the switching system.

is

by

not

25

'ssue 5, June 1999

• Keypad (Compose Number)/Menu and Dialog Keys/Speaker Dial the phone number using the keypad, and then press the

dialog key. The speaker and microphone are activated, but dial tone is not heard because dialing has already begun. The Optiset terminal selects a primary line call appearance for the

call and initiates a call origination.

• Keypad (Compose Number)/Offhook

f/

Issue

5,

June 1999

Originate a Call (With Another Call Active)

• Une Key (Handset or Speaker)/Keypad With a call already active, press a line key to originate another

call. The Optiset terminal places the active call on hold and originates a new call to the selected line appearance. Use the keypad to dial the phone number for the new call.

Dial the phone number using the keypad, and then lift the handset. The speaker and microphone are activated, but dial

tone

is

not heard because dialing has already begun. The

Optiset terminal selects a primary line call appearance for the

call and initiates a call origination.

• Redial (Menu and Dialog Keys) Use the dialog keys to find and select the Redial aptian from

the menu system. The terminal displays the last number dialed and asks you if an origination attempt to that number desired. Press the switching system for call origination. Dial tone is not heard. The Optiset terminal selects a primary line call appearance for the call.

• Redial Key

Press the Redial key. The terminal displays the last number dialed and sends that number to the sWitching system for call origination. Dial tone a primary line call appearance for the call.

• Speed Dial Key Press the Speed Dial key for the party you are calling. The

terminal displays the phone number for that party and sends the number to the switching system for call origination. Dial tone is not heard. The Optiset terminal selects a primary line call appearance for the call.

f/

dialog key to send the number to the

is

not heard. The Optiset terminal selects

is

• Hold (Key and Dialog Keys)/Handset or Speaker

With an active call on hold, use the dialog keys to select the

Make Another Call option from the menu system. The Optiset terminal selects a primary line call appearance for the new call. Dial tone is heard. Use the keypad to dial the phone number for the new call; use the handset or the microphone and speaker to carry on your conversation.

• Consultation Call (Menu and Dialog Keys) With

selecting the Consultation Call option from the menu system. The Optiset terminal places the existing call on hold, selects a prime line call appearance for the new call, and sends an origination message to the switching system. Dial tone is heard. Use the keypad to dial the phone number for the consultation call.

• Conference (Key or Menu and Dialog Keys)

Hold)

While an active call hold), originate a conference by selecting the Conference option from the menu system or by pressing the Conference

key. The Optiset terminal marks the current call for conference

and places the new call, and sends switching system. Dial tone is heard. Use the keypad to dial

the phone number of the conferee. When the new call is answered, use the menu system retrieve the original party from hold.

an

active call

or

Menu and Dialog Keys)/Make Another Call (Menu

in

progress, originate a consultation call by

(No

Calls On

is

in

progress (and no other calls are

it

on hold, selects a primary line call appearance for

an

origination message to the

or

the Conference key to

on

26

1275·00030

27

Issue

5,

June

1999

• Transfer (Key or Menu and Dialog Keys)

Issue

5,

June 1999

Transfer an active call Transfer option from the menu system or by pressing the Transfer key. The Optiset terminal marks the current call for transfer by sending the Transfer feature activator (FA) to the switching system. The terminal responds to the Hold message and Transfer feature indicator (FI) returned by the switching system, selects a primary line call appearance for the new call, and sends Dial tone is heard. Use the keypad the party

the called party answers, announce the transfer and then hang

up.

Receive a Call (No Other Calls

• Answer Call (Menu and Dialog Keys)/Speaker Use the menu system during incoming call alerting

the Answer Call option. This activates the microphone and speaker.

• Speaker (Key) Press the Speaker key during incoming call alerting. This

activates the microphone and speaker.

• Line Key/Speaker Press the Line key associated with the incoming alerting call

(status light is flashing). This activates the microphone and

speaker.

• Connect Key/Speaker

Press the Connect key during incoming call alerting. This activates the microphone and speaker.

• Headset Key/Headset

Press the Headset key during incoming call alerting. This connects the call to the headset. using the speaker, can be invoked after the call has been picked up through the headset by pressing the Speaker key.

an

origination message to the switching system.

to

whom the original call is to be transferred. When

28

to

another party by selecting the

to

dial the phone number of

Active)

If

desired, open listening,

1275·00030

to

select

Receive a Call (With

• Answer Call (Menu and Dialog Keys)/Handset or Speaker

If alerting occurs for a new call while an another call

active, the menu system briefly displays the Incoming Call

Ringing menu. During the time this menu menu system and dialog keys The active call is placed connected.

• Connect Key/Handset or Speaker When incoming call alerting occurs while another call

press the Connect key. The active call is placed

the incoming call

• Line Key/Handset or Speaker Press the Line key associated with the line

call alerting the incoming call is connected.

• Preview (Key)/Une Key/Answer Call (Menu and Dialog Keys) or Connect (Key)/Handset or Speaker

An

incoming alerting call that occurs while another call is active

can be accepted by first pressing the Preview key to place the

terminal in Preview mode, then pressing the Une key associated with the incoming call, and then selecting Answer Call option from the menu system or pressing the Connect key. The active call is placed on hold, and the

incoming call

• Headset KeylHeadset

When incoming call alerting occurs while another call is active, press the Headset key. The active call the incoming call is connected to the headset. If desired, open listening, using the speaker, can be invoked after the call has been connected

Receive

• Autoanswer (Initial Terminal Setup)

1275·00030

All

Calls

Another

is

connected.

is

occurring. The active call is placed

is

connected.

to

the headset by pressing the Speaker

Automatically

Call

Active)

is

to

select the Answer Call option.

on

hold, and the incoming call is

is

placed

is

already

displayed, use the

is

active,

on

hold, and

on

which incoming

on

hold, and

on

hold, and

key.

the

29

Illue

5,

June

1999

If, during initial setup of the Optiset terminal, a line was configured for Autoanswer, then incoming calls on that line are connected automatically. Depending on how the line was configured, either no alerting or a single ring will occur for an incoming call.

• Autoanswer Key If no Optiset terminal lines were set up for Autoanswer. the

Autoanswer key can be used to initiate this feature. While this feature is active. all incoming calls are answered automatically

without any action required by the user. Depending on how

the Line key ringing option was configured, and incoming call may be accompanied either by no alerting or by a single ring.

Reject a Call

• Reject (Menu and Dialog Keys)

If

the calling-party information in the display indicates that the incoming call is one you do not want keys Call alerting (ringing and status-light flashing) ceases.

• Disconnect (Key) To reject an incoming alerting call, press the Disconnect key.

Alerting ceases immediately.

Reject a Call

• Reject (Menu and Dialog Keys)

If,

during an active call, alerting begins for another incoming call, the menu system briefly displays the Incoming Call Ringing menu. To reject the incoming alerting call, select the

Reject Call option from the menu. Alerting ceases immediately.

(No

Other

to

select the Reject Call option from the menu system.

(With

Calls

Another

Active)

Call

Active)

to

receive, use the dialog

Issue

5,

June

1999

reject the alerting call by pressing the Disconnect key. Alerting

ceases immediately.

Note that if you press the Disconnect key after the Incoming Call Ringing menu

call

is

disconnected!

• Preview (Key)/line Key/Reject (Menu and Dialog Keys) or Disconnect (Key)

To reject an alerting incoming call that occurs while you have

another call active, you can press the Preview key to place the terminal in the preview mode; then press the line key

associated with the alerting incoming call; finally, use the menu

to

system Disconnect

All

Reject

•

Clear an Active/Connected Call

• On-hook (Handset)

• On-hook (Speaker Key)

Calls (Do

Do

Not Disturb (Key)

While no incoming calls are alerting, press the Do Not Disturb key. The indicator next to the future incoming calls are automatically rejected, and no alerting occurs, until the Do Not Disturb feature is turned off.

Place the handset back in the cradle

connected call.

If

the microphone and speaker are being used, press the

Speaker key

select the Reject Call option, or press the

key.

to

is

no longer displayed, the existing active

Alerting ceases immediately.

Not

Disturb)

Do

Not Disturb key lights. All

clear

an

active, connected call.

to

clear

an

active,

• Disconnect (Key) If,

during an active call, alerting begins for another incoming call, the menu system briefly displays the Incoming Call Ringing menu. While this menu is being displayed, you can

30

1275·00030

• Disconnect (Key or Menu and Dialog Keys) Select the Disconnect Call option from the menu system or

press the Disconnect key to clear the handset switch is pressed and released, a call on hold is retrieved, or a

1275·00030

is

in use,

it

becomes idle until either the cradle

an

active, connected call. If

31

Issue

5,

June

1999

call is originated by some other method than a handset offhook.

• Drop Last Party of Conference (Key or Menu and Dialog Keys) Clear the last party added to a conference either by selecting

the Drop Last Party option from the menu system or by

pressing the Drop Last Party key.

• Release A Consultation Call (Menu and Dialog Keys)

Clear

an

active consultation call by selecting the Release This Call option from the menu system. The active consultation call is cleared, and the original party

Clear a

CaliOn

Hold

on

hold is retrieved.

• Preview (Key)/Line Key Associated with the Held Call/Disconnect (Key)

on

To clear a call progress, first press the Preview Key mode; then press the Line key associated with the call finally, press the Disconnect key. The call on hold

no

with

interruption of the active call.

hold while another call is active and

to

enter the Preview

on

hold;

is

released,

• Preview (Key)/Line Key Associated with the Held Party of a Conference Call/Drop Last Party (Key or Menu and Dialog Keys)

If the party on hold is the

first press the Preview key press the Line key associated with the conference

tast

party added

to

enter the Preview mode; then

to

a conference call,

on

hold; finally, either select the Drop Last Party option from the menu system or press the Drop Last Party key. The last party added to the conference

is

cleared, with

no

interruption of the active

call.

Hold a Call

• Hold (Key or Menu and Dialog Keys) Place an active, connected call

Hold option from

32

the

menu system or pressing the Hold key.

on

hold by either selecting the

1275·00030

in

Issue

5,

June 1999

• Line Key (Other Than Line Key Associated with the Active Call) Place

an

active, connected call key for a different call appearance. associated with that Line key if

an

incoming alerting call was selected, the call is

answered/connected; if the call appearance was

call

is

retrieved.

on

hold by pressing the

If

the call appearance

was

idle, a new call

is

originated;

on

hold, the

• Preview (Key)/Line Key Associated with Another Incoming Call/Answer Call (Menu and Dialog Keys) or Connect (Key)

Place

an

active, connected call on hold and accept incoming call offering by first pressing the Preview key to enter the Preview mode; then press the Line key associated with the incoming alerting call; finally, either select the Answer Call option from the menu system or press the Connect key. The

on

active call is placed

hold, and the selected incoming call is

connected.

• Consultation Call (Menu and Dialog Keys) An

active, connected call is placed

Consultation Call

Is

invoked. Select the Consultation Call

on

hold when a

option from the menu system. The active call is placed on

the

hold, and appearance for the new call. Dial tone occurs

Optiset terminal selects the prime line call

on

the

prime line

call appearance.

• Conference (Key or Menu and Dialog Keys) An

active, connected call is placed

on

hold when a Conference Call is invoked. Either select the Conference Call option from the menu system or press is marked for conference and placed terminal selects a line for you to Select a Line, after which dial tone occurs

the

Conference key. The active call

on

hold; the Opliset

the

new call appearance or prompts

on

selected line.

• Transfer (Key or Menu and Dialog Keys) An

active, connected call

is

placed on hold when a Call Transfer is invoked. Either select the Transfer option from menu system or press the Transfer key. The active call

1275-00030

line

an

the

is

33

'88U8

5, June 1999

marked for transfer and placed on hold while the terminal selects a line for the new call or prompts you Dial tone occurs

Retrieve a

CaU

• Retrieve Line

on

the

selected line.

(No Active

CaU

Connected)

x (Menu and Dialog Keys)

to

Select a Line.

'ssue

5,

June 1999

Retrieve an inactive call from hold while another call is active by first pressing the Preview key

to

enter the Preview mode; then press the Line key associated with the held call: finally, press the Connect key. The active, connected call

is

placed

on

hold, and the selected call is retrieved.

Use the menu system to select the Retrieve Line

This option is displayed whenever there is a call on hold

no

other call is active.

X option.

and

• Line Key (Desired Call Appearance) Press the Line key associaled with the held call.

• Preview (Key)/Line Key (Desired Call Appearance)/Connect (Key)

Press the Preview key to enter the Preview mode; then press the

Line key associated with the held call; finally, press the

Connect key.

Retrieve a

CaU

(With

Another

Active Call Connected)

• Une Key (Desired Call Appearance) To retrieve a held call while another call is active, press the

Une key associated with the held call. The active, connected

on

call is placed

hold, and the selected call is retrieved.

• Preview (Key)/Une Key (Associated with Held Call)/Retrieve Une

)(

(Menu and Dialog Keys)

While one call is active, retrieve another, inactive, call from

hold by first pressing the Preview key mode; then press

finally, use the menu system

the

Line key associated with the held call;

to

enter the Preview

select the Retrieve Line X

option. The active, connected call is placed on hold, and the

selected call is retrieved.

• Preview (Key)/Line Key (Desired Call Appearance)/Connect (Key)

• Retrieve Line Keys)

)(

During Consultation Call (Menu

and

..

Dialog

During a consultation call, retrieve a held call by selecting the Retrieve Line consultation call is placed

X option from the menu system. The active

on

hold, and the selected call

retrieved.

• Preview (Key)/Line Key (Associated with Held Call)/Conference (Key)

an

With

an

active call

inactive call on hold by first pressing the Preview key

in

progress, you can form a conference with

enter the Preview mode: then press the Line key associated

key.

with the held call; finally, press the Conference

is

retrieved and merged into

call

the

conference.

The held

• Conference (Key or Menu and Dialog Keys)/Select a Line (Menu and Dialog Keys)/Conference (Key or Menu and Dialog Keys)

If

you

invoke a conference (using either the menu system and dialog keys or the Conference key) while one call one or more calls active call for conference terminal prompts

corresponding

that call. Then complete

are

on

hold, the Optiset terminal marks the

and

moves

you

to

Select a Line. Press a Line key

to

one of the previously held calls to retrieve

the

conference by selecting the

it

to hold. Then

is

active and

the

Conference option from the menu or pressing the Conference key.

• Cancel Conference (Menu (Menu

and

Dialog Keys)

Abandoning

an

attempt to add a call the original party, now Cancel Conference option from the menu system if dialing

and

Dialog Keys)/Release This Call

to

a conference results

on

hold, being retrieved. Select the

has

is

to

in

34

1275-00030

1275-00030 35

Issue

5,

June 1999

Issue

5,

June 1999

not been completed, or select the Release This Call oplion ringback tone has begun. The new call attempt

the

and

held call

is

retrieved.

is

released,

• Cancel Transfer (Menu and Dialog Keys)/Release This Call (Menu and Dialog Keys)

Abandoning party, now Transfer option from completed, or select tone has begun. The new call attempt held call

an

on

is

retrieved.

attempt

to

transfer a call results

in

the

original

hold, being retrieved. Select the Cancel

the

menu system if dialing has not been

the

Release This Call option if ringback

is

released, and

Transfer a Call

• Transfer (Key or Menu

Transfer from

an

active call by either selecting the Transfer option

the

menu system or pressing Optiset terminal marks on

hold, sends a Transfer system, receives switching system. and either selects a line or prompts you

Select a Line for phone number of transferred. The terminal connects the held call to

call and drops your connection.

• Preview While A Call Is On Hold (Key)/Line Key (Associated with

the

Held Call)/Transfer (Key Only)

Transfer a call

on enter the Preview mode. Then press the Line key associated with

the

held call. Finally, press terminal marks message

the

to

the switching system,

message back from the switching system. When dial tone

heard, dial the phone number of the party

is

to

be transferred. The terminal connects

active call

and

drops your connection.

and

Dialog Keys)

the

Transfer key. The

the

current call for transfer

FA

message

the

Transfer

the

transfer. When dial tone is heard, dial the

the

party

to

FI

message back from

whom

the

original call

and

to

the switching

the

hold by first pressing

the

Transfer

Preview key

key.

The Opliset

held call for transfer. sends a Transfer

and

receives the Transfer

to

whom

the

held call

places

is

to

active

held call

to

the

10

be

to

FA

FI

is

the

if

• Conference (Key)/Transfer On Disconnect (Subscribed Feature)

If

you are subscribed

by

provided

the switching system that serves your Optiset

terminal, establish a conference call with the party

to

a Transfer-On-Disconnect feature

to

whom you intend to transfer the original call. Then disconnect from the

call. The Transfer-On-Disconnect fealure maintains

connection between the other two parties

and

drops your

the

connection.

is

Note: The Transfer feature

feature, compliance of

the

operation of which depends

the

connected switching system with National

ISDN standards. For a discussion of suggested alternative Transfer procedures, refer "Switching System National ISDN Compliance Issues" Chapter

1.

INTRODUCING YOUR OPTISET TERMINAL.

a combined local/switch-based

on

the

degree of

this

issue

and

to in

it

Set Up Conference Call

• Origination (Handset Off-hook or Speaker Key)/Conference (Key)/Dial Two Successive DNs/Conference (Key or Menu

and

Dialog Keys) With

the Optiset terminal

Speaker

key.

Then, for a small conference, press Ihe Conference key; for a large conference, press Conference key first and then

idle,

lift

the

handset or press

the

Conference key.

the

Large

At

the

sound of dial tone, dial the first phone number.

the

When the switching system has accepted number, the Optiset terminal automatically places that call

hold and selects a line or prompts you to Select a Line for

second call origination. After selection of the

second phone number. After the second call

the

first phone

on

the

second line, dial

is

accepted by the switching system, select the Complete Conference option from The Optiset terminal retrieves the first call from merges the second call into

the

menu system or press

the

conference.

Conference

hold

key.

and

36

1275·00030

1275-00030

37

Issue

5,

June 1999

• Conference During One Active Call (Key or Menu and Dialog Keys)/Dial Second ON/Conference (Key or Menu and Dialog Keys)

Wilh one active call dialog keys Conference

to key

in

progress, use the menu system

select the Conference option or press the

(or,

for a large conference, the Large

Conference key first and then the Conference key). The

Optiset terminal marks the active call for conference and

on

places it

you

to

After the terminal sends switching system, dial tone the second call. Once the second call system

hold; then the terminal selects a line or prompts

Select a Line for the second call.

an

origination message

is

heard. Dial the phone number of

is

active, use the

to

select the Complete Conference option or press

to

menu

Conference key. The terminal retrieves the original, held call and merges

the

second call into the conference.

and

the

'ssue

5,

June 1999

Complete Conference option from the Conference

key.

The inactive call

the

menu

is

retrieved

system or press

and

merged,

with the active call, into the conference.

• Join Line x During Consultation Call (Menu and Dialog Keys) While a consultation call

conference call by selecting menu system. The inactive, held call with

the

consultation call

to

is

active,

the

Join Line X option

is

form

a conference.

you

can convert

from

retrieved and merged

to

a

the

• Conference While One Call are Inactive (Key or

Menu

Is

Active and One or More Calls

and Dialog Keys)/Line

Key

(Of Call

On Hold)/Conference (Key or Menu and Dialog Keys)

With

one call active and one or more calls inactive, use the menu system Conference key

to

select

the

Conference option or press the

(or.

for a large conference,

the

Large Conference key first and then the Conference key). The Optiset terminal marks the current call for conference and

places it Line. Press the Line key associated with a call Optiset terminat retrieves that call. Then use to Conference key. The retrieved call

on

hold. Then the terminal prompts you

to

on

hold; the

the

menu system

Select a

select the Complete Conference option, or press

and

the active call are

the

merged into the conference.

• Preview While One Call

Is

Active and One or More Calls are

Inactive (Key)/Line Key (Associated with Desired Inactive

Call)/Conference (Key Only) With one call active and one or more calls inactive, press the

Preview key

to

enter the Preview mode. Then press

the

Line

key associated with the desired inactive line. Finally. select the

38 1275·00030

1275·00030

39

Issue

5,

June 1999

4.

USER-CONTROLLED TERMINAL

SETTINGS

Issue

5,

June 1999

(This Page Intentionally Left Blank)

Using the instructions on

your Optiset terminal that are not dependent provided by the central office switching system. These include audio settings (such certain local terminal features (such speaker control, and line select mode). Altering these settings

allows you to configure your terminal to operate according

needs and your environment.

Password Prompt

If your Optiset terminal has been programmed with password

protection of the Configure Phone functions,

enter a password in order

of the local features. If you are prompted for a password, proceed as

follows:

Procedure

You

have attempted to access the Phone Configuration menu.

in

this section, you can alter certain settings

·on

features

as

ringer, handset, and speaker loudness) and

as

menu overlay delay,

you

will be prompted to

to

change audio settings,

Display

as

well as any

IE~t;~-~assword

to

your

I

40

1275-00030

1275·00030

41

'ssue

5, June 1999

'ssue

5, June 1999

Use the keypad to enter the

1-

to 7-digit password

assigned to your terminal. Use the <:J dialog key to

back-space if you need to retype a character.

An

asterisk display for enter.

Press the tI' dialog key when you have finished entering the

password.

Assign, Change,

You can protect the programmed configuration of your Optiset terminal by assigning it a password. Or, if a password atready has been assigned to your terminal and you know the password, you can change

Procedure

Use the <:J and keys to scroll through the displays until "Configure phone?" appears.

appears

each

it

or delete it. Proceed as follows:

in

the

character

or

I>-

you

Delete Password

dialog

*******

Enter password

Phone

1 -

Display

THU

Configure

configuration

Initial

FEO

04,

phone?

settings?

99

09:55

menu

<>

AM

<>

Press the tI' dialog key to select the Phone

Configuration menu. " prompted, use the keypad to enter the currently assigned password, and then press

tI' dialog key to continue

the to the Phone Configuration menu.

Use the scroll to "Password?"

Press the tI' dialog key to select the Password menu.

To assign a password change the existing password, use the keypad to enter up to 7 digits (may include "." and

<:J dialog key to back-space if you need to retype a character.

An display for each character enter.

To delete an existing password, do not enter any characters.

[:>

dialog key to

or

"n").

Use the

asterisk appears in the

to

you

Phone

1 -

Phone

5 -

IE~t~~-~ew

If

characters are entered:

*******

Enter

If

no characters are entered:

IE~t~~-~ew

configuration

Initial

settings?

configuration

Password?

password

new

password

password I

menu

<>

menu

<>

I

42

1275-00030

Press the

1275·00030

tI' dialog key.

l;;;~~;-new

password

I

43

Issue

5,

June 1999

Issue

5,

June

1999

To verify the new or changed

password, re-enter If you are deleting an existing

password, do not enter any

characters.

To store the password you have entered or to complete

the deletion of the existing password, press the

key. To exit the Password menu

without making any changes, press the

~

it.

t/

dialog key.

dialog

Adjust Audio Settings Ringer Loudness

Procedure

Use the keys to scroll through the displays until "Configure

phone?" appears.

Press the select the Phone

Configuration menu.

<]

and

V'

dialog key to

[:>

dialog

If characters are entered:

*******

Verify

If no characters are entered:

I~;;~;;-new

Phone

new

password

password I

configuration

menu

5 - Password?

Display

THU

FEB

84,

99

89:55

AM

Confi gure phone?

Phone 1 -

configuration

Initial

settinus?

menu

<>

(>

Use the scroll to "Audio sellings?"

Press the

select the Audio Settings

menu.

Press the begin adjusting the loudness of the ringer.

After selecting Loudness? press the dialog key to preserve the current setting Audio Settings menu.

Use the

dialog key to increase the

loudness of the ringer; use the

key to reduce the loudness of

the ringer.

Press the store the loudness setting, or press the return setting.

[>

dialog key to

V'

dialog key to

V'

dialog key to

Ringer

and

"+"

key or the

"_"

key

or

the

<1

V'

dialog key to

~

dialog key to

to

the former loudness

J81

exit the

[>

dialog

Phone 3 -

Audio 1 - ninger loudness?

Audio

1 - Ringer loudness?

Continuous ringing occurs while

you adjust the loudness.

Audio 1 - ninger loudness?

The loudness ringing changes

Audio I - Ringer loudness?

configuration

Audio

seltings?

settings

of

the continuous

as

settings

lIlenu

<>

you adjust

<>

it.

44

1275·00030

45

Issue

5,

June 1999

Issue

5, June 1999

Ringer Pitch

Procedure

Use the <:J and keys to scroll through the displays unlil"Configure phone?" appears.

Press the select the Phone Configuration menu.

Use the

scroll to "Ringer pitch?"

Press the begin adjusting the pitch of the ringer.

t>

After selecting Ringer press

the ~ dialog

preserve and exit

the

t>

t/

dialog key to

t/

dialog key to

key

current setting

Audio

Settings

dialog

Pitch?,

to

menu.

Use the dialog key to raise the pitch the ringer; use the "." key

the <:J dialog key to lower the pitch of the ringer.

"+"

key

or

the

t>

of

or

Display

THU

FEB

84.

Configure

Phone 1 -

Aud10

configuration

Initial

settings

2 - Ringer

Audio

settings

99

phone?

settings?

pitch?

I - Ringer pitch?

Continuous you adjust

Audio

1 - Ringer

The

pitch of

ringing

the

settings

the

changes

pitch.

pitch?

continuous

as

89:55

occurs

you

adjust

AM

<>

menu

<>

while

<>

it.

Press the store the pitch setting, or press the return

setting.

Handset Loudness

Procedure

Use the <:J and keys to scroll through the displays until "Configure phone?" appears.

Press the select the Phone

Configuration menu.

Use the

scroll

Press the select the Audio Settings menu.

Use the

scroll to "Handset loudness?"

t/

dialog key to

~

dialog key to

to

the former pitch

t::>-

t/

dialog key to

t::>-

dialog key to

to

"Audio settings?"

t/

dialog key

t>

dialog key to

dialog

to

Aud

i 0

sett

1ngs

1 - Ringer pitch?

Display

THU

FEB

84,

99

Confi gure

Phone 1 -

Phone 3 -

Audio

configuration

Initial

configuration

Audio

settings

09:55

phone?

settings?

I - Ringer loudness?

Aud

i0

set

ti

J - lIandset loudness?

ngs

<>

AM

<>

menu

<>

menu

<>

46

1275-00030

47

Issue

5,

June 1999

Issue

5,

June 1999

Press the begin adjusting the loudness of the handset.

II'

dialog key to

After selecting Handset

the

menu.

or

the

<:I

the

5

call.

~

the

l>

dialog

II'

or

for

the

or

Loudness? press dialog

key

to

preserve

current setting and exit

Audio Settings

Use the dialog key to increase the loudness

the "." key or the key to reduce the loudness the handset.

Press the store the loudness setting, press the ~ dialog key to return to the former loudness setting.

If

~

seconds, out and remains remainder

"+"

of

you

do

not press

dialog key

the

in

key

the handset; use

tI

dialog key to

within

display times

new setting

effect only

of

the

Audio

settings

3 - Handset loudness?

A continuous

ear piece

you adjust

Audio

of

the

settings

3 - Handset loudness?

The

loudness

tone

of

changes

Audio

settings

3 - Handset loudness?

tone

occurs

handset

loudness.

of

the

continuous

as

you

adjust

<>

in

the

while

<>

it.

<>

Speaker Loudness

Procedure

Use the keys to scroll through the displays until "Configure phone?" appears.

Press the select the Phone Configuration menu.

Use the scroll to "Audio settings?"

Press the select the Audio Settings menu.

Use the scroll to "Speaker loudness?"

Press the begin adjusting the loudness of the speaker.

<:J

and

tI

dialog key to

t>

dialog key to

II'

dialog key to

t>

dialog key to

t/

dialog key to

t>

dialog

After selecting Speaker

the

Loudness? press dialog

key

to

preserve current selling and exit Audio Settings

~

the

menu.

Display

TlIU

FEB

04.

99

09:

Configure phone?

Phone

I -

Phone 3 -

Audio

configuration

Initial

settings?

configuration

Audio

settings?

settings

1 - Ringer loudness?

Audio

settings

4 - Speaker loudness?

Audio

settings

4 - Speaker 1olldlless?

A continuous

through

adjust

the

tone

the

speaker

loudness.

occurs

while

55

AM

<>

menu

<>

menu

<>

you

48

1275·00030

49

'ssue 5, June 1999

Issue

5,

June 1999

Use the dialog key to increase the loudness of the speaker; use

the "." key or the key to reduce the loudness of the speaker.

Press store the loudness setting, or press the return to the former loudness setting.

If you do not press fI"

within 5 seconds, the display times out and the new selling remains remainder

"+"

key

or

<I

the'"

dialog key to

J8l

dialog key to

in

effect only for the

of

the call.

the

[:>

dialog

or

~

Audio

settings

4 - Speaker loudness?

The

loudness

tone changes as you adjust

Audio

of

settings

the continuous

4 - Speaker loudness?

<>

it.

<>

Key

Click

Procedure

Use the

keys to scroll through the displays until"Configure phone?" appears.

Press

select the Phone Configuration menu.

Use the scroll to "Audio settings?"

Press select the Audio Settings menu.

Use the scroll to "Key click setting?"

<J

the'"

[:>

the'"

[:>

and

[::>

dialog

dialog key

dialog key to

to

Display

THU

FEB

04,

99

09:55

Configure phone?

Phone 1 -

Phone 3 -

Audio

configuration

Initial

settings?

configuration

Audio

settings?

settings

1 - Ringer loudness?

Audio 5 -

settings

Key

click

setting?<>

AM

()

menu

<>

menu

<>

50

1275-00030

the'"

Press begin changing the key click

setting.

1275-00030

dialog key to

If

key clicks are now off:

Key

clicks

Turn

on

If

key clicks are now on:

Key

clicks

Turn

off

key

Orf

clicks?

On

clicks?

51

Issue

5,

June 1999

Issue

5,

June

1999

To change the key clicks selling,

To leave the key clicks setting as it is, press the key.

Use a combination of the

and

to ~ dialog key

another setting

menu system.

press.,l

[:>

dialog keys and the

dialog key.

l8i

dialog

to

display

or

to exit the

<J

Busy Alerting Type

Procedure

Use the

keys to scroll through the displays until "Configure phone?" appears.

Press the select the Phone Configuration menu.

Use the scroll to "Audio settings?"

<J

and

.,I

dialog key to

[>

dialog key to

[>

dialog

Audio

5 -

settings

Key

c1i

ck

Display

T1JU

FEB

04.

99

Configure phone?

Phone 1 -

Phone 3 -

configuration

Initial

settings?

configuration

Audio

settings?

sett ing?<>

09:

55

AM

<>

menu

<>

menu

<>

Use the scroll

Press the begin changing the busy alerting type setting.

To change the busy alerting type setting, press key.

To leave the busy alerting type setting as it is, press the

l8i

Use a combination of the and

to another setting or to exit the menu system.

t::> dialog key to

to

"Busy alerting type?"

.,I

dialog key to

.,I

dialog key.

[:>

dialog keys and the

~

dialog key to display

dialog

<J

Audio 6-

If

muted ring is now selected:

Muted Select

If

attention tone is now selected:

Attention

Select

Audio

6-

Busy

settings

alerting

ring

selected

attention

tone

muted

settings

alerting

type?<>

tone?

selected

ring?

type?<>

Press the

select the Audio Settings

menu.

52

.,I

dialog key to

Audio

settings

1 - Ringer loudness?

1275·00030

<>

1275-00030

53

Issue 5, June 1999

Issue

5,

June 1999

Adjust Local Features Menu

Overlay Delay

Procedure

Use the

keys to scroll through the displays unlil"Configure phone?" appears.

Press the select the Phone Configuration menu.

Use the scroll to "Local features?"

Press the select the Local Features menu.

<I

and t::> dialog

V'

dialog key to

t>

dialog key to

V'

dialog key to

Display

THU

FEB

04.

99

Configure phone?

Phone 1 -

Phone 4 - local

Local

}-

configuration

Initial

settings?

configuration

features?

features

Menu

overlay delay?<>

09:55

AM

<>

menu

<>

menu

<>

To record the delay value

entered,presstheV'

key.

To revert to the existing delay value, press the key.

Use a combination of the and

I>-

dialog keys and the

to

~

dialog key to display another selting or to exil the menu system.

~

dialog

<I

Speaker Control Procedure

Use the <:J and

keys to scroll through the displays until "Configure phone?" appears.

I>-

dialog

Local 1-

features

Menu

overlay

Display

THU

FEB

04.

99

Configure phone?

delay?O

09:

55

AM

<>

V'

Press the

select the Menu Overlay

Delay menu.

Use the dial keypad to enter the menu delay value (0 to 5 seconds)

54

dialog key to

X (0 to 5 seconds)

menu

Enter

delay

X (0 to 5 seconds)

menu

Enter

delay

1215-00030

Press the select the Phone

Configuration menu.

Use the scroll to "Local features?"

Press the select the Local Features menu.

1215-00030

V'

dialog key to

I>-

dialog key to

V'

dialog key to

Phone 1 -

Initial

I

Phone

4 - Local

local 1-

Menu

configuration

settings?

conf i

guration

features?

features

overlay delay?<>

menu

<>

menu

<>

55

Issue

5,

June

1999

ISlue

5,

June 1999

Use the scroll

Press the select the Speaker Control menu.

To

control setting, press key.

To setting as it is, press the dialog key.

Use a combination of the and

to another setting

menu system.

[>

dialog key to

to

"Speaker control?"

t/

dialog key to

change the speaker

t/

dialog

leave the speaker control

~

[>

dialog keys and the

~

dialog key to display

or

to exit the

<J

loca I 2 - Speaker

If

speaker is enabled:

Speaker

features

control?

is

enabled

Oisable speaker?

If speaker is disabled:

Speaker

is

disabled

Enable speaker?

loca

I fea

tures

2- Speaker

control?

<)

<>

Press the select the Phone

Configuration menu.

Use the scroll to "Local features?"

Press the select the Local Features menu.

Use the scroll to "Line select mode?"

Press the select the Line Select Mode menu.

t/

dialog key

[>

dialog key to

t/

dialog key to

[>

dialog key to

t/

dialog key to

to

Phone I -

Phone

'1

local 1-

Local

4 -

If in Line Hold mode:

In

Change

If

in Line Preview mode:

In

Change

configuration

Initial

configliration

- local

features

Menu

overlay

features

line

select

line

hold

to

line

preview

to

line

settings?

features?

mode

menu

de1ay?<>

mode?

preview?

mode

hold?

<>

<)

Line Select Mode Procedure

Use the keys displays until "Configure phone?" appears.

56

<J

and

t:>

to

scroll through the

dialog

Display

THU

FEB

04,

99

Configure phone?

09:55

1275·00030

AM

<)

To

change the line select mode setting, press key.

To leave the line select mode setting as dialog key.

1275·00030

It is, press the

t/

dialog

~

local

features

4 - Line

select

mode?

<>

57

Issue

5,

June

1999

Issue

5,

June 1999

Use a combination of the and

[:>

dialog keys and the

to

~

dialog key to display another setting menu system.

or

to exit the

Menu Setting

Procedure

Use the keys to scroll through the displays until "Configure

phone?" appears.

Press the select the Phone Configuration menu.

Use the scroll to "Local features?"

<1

and

t/

dialog key

[:>

dialog key to

[:>

dialog

to

<1

Display

THU

FEB

Configure

Phone 1 -

Initial

Phone

4 -

Local

04,

99

09:55

phone?

configuration

settings?

configuration

features?

AM

<>

menu

<>

menu

<>

Press the select the Menu Setting menu.

Use the keys to scroll through the displays until the setting you want appears.

Then press the to change the menu setting,.

To leave the menu setting as

it is, press the

t/

dialog key to

<1

and

~

[>

dialog

t/

dialog key

dialog key.

If menu is active:

Menu

is

Demand

If menu is in demand only mode:

Mellll Disable

If menu is disabled:

Menu

Activate

active

only

is

demand

menu

Is

disabled

menu

mode?

Dilly

mode?

<>

()

Loca I features

5 -

Menu

setting?

<>

Press the select the Local Features menu.

Use the

scroll to "Menu setting?"

t/

dialog key to

[:>

dialog key to

58

Local )-

Menu

Local 5 -

features

overlay delay?<>

features

Menu

setting?

()

1275·00030

Use a combination of the and

[>

dialog keys and the

to

~

dialog key to display

or

to

another setting menu system.

1275·00030

exit the

<J

59

Ilsue

5,

June

1999

Hot Keypad

Issue

5,

June

1999

(This Page Intentionally Left Blank)

Procedure

Use the keys to scroll through the displays until "Configure phone?" appears.

Press select the Phone Configuration menu.

Use the scroll

Press select the Local Features menu.

Use the scroll to "Hot keypad?"

<]

and

[>

the'"

dialog key

[>

dialog key to

10

"Local fealures?"

the'"

dialog key

[>

dialog key to

dialog

to

Display

THU

FEn

04,

Configure

Phone 1 -

Phone

t1

Local }-

local 7-

configuration

Initial

configuration

- loca 1 features?

features

Menu

features

Hot

99

phone?

settings?

overlay delay?<>

keypad

09:55

sett

AM

<>

menu

<>

menu

<>

ing?<>

60

1275·00030

the'"

Press select the Hot Keypad setting.

1275·00030

dialog key

to

If

hot keypad mode

In

hot

Select

If

composed dial mode is active:

'In

Activate

keypad

composed

menu

mode

dial

mode?

is

active:

dial?

mode

I

61

Illue

5,

June

1999

To

change setting, key.

To

leave

setting dialog

Use and

t>

to

J8l

another setting menu

Speaker Setting

Procedure

Use

the

keys

displays until "Configure

phone?"

Press select Configuration

Use

the

scroll

the

keypad/dial

press

the

keypad/dial

as

it

is,

press

key.

a combination

dialog

keys

dialog

key

to

or

system.

<1

and

I>

to

scroll

through

appears.

the

tI' dialog

the

Phone

menu.

t>

dialog

to

"Local

features?"

tI' dialog

the

of

the

and

display

to

exit

dialog

the

key

to

~

<1

the

Loca I features

]-

Hot

keypad

Display

TIIU

FEB

04,9909:55

Configure

Phone

1 -

Phone

4 -

configuration

Initial

configuration

Local

setting1<>

phone?

settings?

features?

AM

<>

menu

<>

menu

<>

Use

the

scroll

to

Press

the

select

the

selections.

To

change

keys

the

leave

ills,

use

selling

press

selling,

dialog desired press

To as

key.

[>-

dialog

"Speaker

V' dialog

Speaker

the

speaker

the

<1

to

scroll

and

V'

dialog

the

speaker selting

the ~ dialog

key

to

setting?"

key

to

Setting

and

t>

to

the

then

key.

Issue

Loca I features

8- Speaker

If

double

Speaker: Double

If

echoic

active:

talk

mode

Double

talk?

double

setting?

is

talk

mode

Spker:Echoic double Echoic double talk?

If

single

talk

mode

is

.

Speaker: Single

Loca I features

8- Speaker

single

talk?

setting?

5,

June

active:

talk

active:

talk

1999

<>

is

<>

Press select menu.

62

the

tI' dialog

the

Local

key

to

Features

Local 1-

Menu

features

overlay delay?<>

1275-00030

Use a combination and

t>

dialog

keys to ~ dialog another menu

1275·00030

key

setting

system.

to

or

of

the

and

display

to

exit

<1

the the

63

Issue

5,

June

1999

Incoming Call Display Procedure

Use the keys to scroll through the displays until "Con'igure phone?" appears.

<J

and

[>

dialog

Display

THU

FEB

Configure

04,

phone?

99

09:55

AM

<>

To change the Incoming Call

Display selting, enter the desired setting (0 to 9 seconds) and then press the

II'

dialog key.

To leave the selling as it is, press the ~ dialog key.

Issue

Loca 1 features 9- Incoming

call

5,

June

disp?

1999

Press the

select the Phone

Configuration menu.

Use the

serollto "Local features?"

Press the select the Local Features menu.

Use the

scroll to "Incoming call disp?"

Press the select the Incoming Call Display selection.

t/

dialog key to

[>

dialog key to

t/

dialog key to

[>

dialog key to

t/

dialog key to

Phone 1 -

Phone

4 -

Local 1-

configuration

Initial

settings?

configuration

Local

features?

features

Menu

overlay delay?<>

menu

<>

menu

<>

Loca 1 features

9- Incoming

The current duration of an incoming call display is shown:

i

x

(0

to 9 seconds)

Enter

call

display

disp?<>

time

Use a combination of the and

[:>

dialog keys and the to ~ dialog key to display another selling or to exit the menu system.

Off Hook Result

Procedure

Use the

keys to scroll through the displays until "Configure phone?" appears.

Press the

select the Phone Configuration menu.

Use the scroll to "Local features?"

<J

and

II'

dialog key to

[:>

dialog key to

[:>

<J

dialog

Display

THU

FEB

04,

99

Configure phone?

Phone

1 -

Phone " -

configuration

Initial

settings?

configuration

Local

features?

09:55

AM

<>

menu

<>

menu

<>

64

1275-00030

Press the select the Local Features menu.

1275-00030

t/

dialog key

to

Loca 1 features

1-

Menu

overlay

de1ay?<>

65

'ssue

5,

June 1999

Issue

5,

June

1999

Use the scroll to "Off hook result?"

Press the select the Off Hook Result selection.

To change the Off Hook

Result press the

key. To leave the setting as it is,

press the

C>

dialog key to

tI

dialog key to

l&

dialog key.

tI

dialog

Loca) 10- Off

One be displayed, depending on which is currently active:

Answers Change

or

Answers Change

features

hook

result?

of

the following settings will

prime

to

call

any

line

line?

on

only

any

to prime only?

line

Loca I features 10- Off

hook

result?

<>

Fast Transfer Procedure

Use the

keys to scroll through the displays until "Configure phone?" appears.

Press the select the Phone Configuration menu.

Use the scroll to

Press the select the menu.

<I

and

tI

dialog key to

C>

dialog key to

"local

features?"

tI

dialog key to

local

C>

dialog

Features

Display

THU

FEB

0~,

99

Configure phone?

Phone ] -

Phone 4 - Local

Local 1-

configuration

Initial

settings?

configuration

features?

features

Menu

overlay delay?<>

09:55

AM

<>

menu

<>

menu

<>

Use a combination of the and

C>

dialog keys and the

to

l&

dialog key to display

another setting or to exit the menu system.

<J

66

1275·00030

C>

Use the scroll to "Fast transfer?

Press the select the Fast Transfer selection.

1275·00030

dialog key to

tI

dialog key to

Local 11- Fast

One of the following settings will be which

Fast Enable

or

Fast Disable

features

transfer?

displayed. depending on

is

currently active:

transfer

fast

transfer

fast

disabled

transfer?

enabled

transfer?

<>

67

Issue

5,

June

1999

To

change setting, key.

To

leave press

Use a combination and

I>

to

181

another setting or

menu

the

press

the

setting

the

181

dialog

dialog key

system

..

Fast

keys

to

Transfer

II'

dialog

as

key.

of

the

and

display

to

exit

it

the the

is,

<.J

Local

features

11- Fast

transfer?

<>

OMS

Fast Transfer

Procedure

Use

the

<.J

keys

to

scroll displays until phone?"

Press select Configuration

Use scroll

Press select menu.

the

to

the the

appears.

II'

Phone

t>

"local

II'

local

and

I>

through "Configure

dialog

key

menu.

dialog

key

features?"

dialog

key

Features

dialog

the

to

Issue

Display

THU

FEB

04,

99

Configure phone?

Phone

I -

Phone

-1

configuration

Initial

configuration

- Local

settings?

features?

Loca 1 features 1-

Menu

overlay delay?<>

5,

09:55

June

AM

menu

<>

menu

<>

1999

<>

68

1275·00030

Use

the

I>

scroll

to

"DMS

Press

the

select

the

selection.

1275·00030

dialog

Fast

II' dialog

DMS

Fast

key

to

transfer?

key

to

Transfer

Local 12-

One be which

OMS Enable

features

OMS

Fast transfer?<>

of

the

following

displayed, depending

is

currently active:

fast

xfer

OMS

fast

or

OMS

fast

xfer

OMS

Disable

fast

settings

on

disabled

xfer?

enabled

xfer?

will

89

laaue 5,

To selling, key.

To press

Use and

to ~ dialog another setting or

menu

Autoanswer Mute

June

1999

change

leave

[>

the

press

the

setting

the ~ dialog

a combination

dialog

key

system.

Fast

keys

to

Transfer

t/

dialog

as

key.

of

the

and

display

to

exit

it

the the

is,

<:]

Local 12-

features

OMS

Fast transfer?<>

Use

the

scroll

Press select setting.

[>

dialog

to

"Autoanswer

the

t/

dialog

the

Autoanswer

key

to

mute?

to

Mute

Issue

Local

features

13- Autoanswer

One

of

the

following settings

be

displayed,

which

is

Spkrphone

depending

currently active:

mute

Disable spkrphone

or

Spkrphone

mute

Enable spkrphone

5,

June 1999

mute?

on

enabled

mute?

disabled

mute?

<>

will

Procedure

Use

the

<3

and

[>

dialog

keys

to

scroll through displays until "Configure phone?"

Press select

Configuration

Use scroll

Press

select menu.

70

appears.

the

t/

dialog key

the

Phone

menu.

the

[>

dialog key

to

"Local features?"

the

t/

dialog

the

Local

the

key

Features

to

Display

THU

fEB

Configure

Phone

1 -

Initial

Phone 4 -

configuration

Local

1-

Menu

64,

99

69:55

phone?

configuration

settings?

features?

features

overlay delay?<>

1275·00030

AM

<>

menu

<>

menu

<>

To

change Mute dialog

To

leave

press

Use a combination and

[::>

to ~ dialog another setting menu

1275·00030

the

setting.

key.

the

l8f

dialog

system.

Autoanswer

press

selling

dialog

keys

key

to

or

the

as

key.

of

the

and

display

to

exit

t/

it

is,

<:]

the the

Local

features

13- Autoanswer

mute?

<>

71

Issue

Set

5,

June 1999

Date

Issue

5,

June 1999

Procedure

Use the keys displays until "Set date? appears.

Press the select the Set Date option.

Enter month, then

for the day, then 4 digits for the year. The cursor

advances automatically to the next field.

To save the new setting. press the

To leave the setting as it was, press the

<1

and

I:>

to

scroll through the

tI

dialog key to

2 digits

(01-12)

2 digits

t/

dialog key.

~

dialog key.

dialog

for the

(01-31)

Display

THU

fEB

Set date?

Mo

XX

Day

Enter date

Mo

05

Day

Enter date

L-

I

SAT

MAY

04,

22,

99

XX

22

99

09:55

Year

69:

AM

<>

XXXX

1999

----'

55

AM

<>

I

Enter 2 digits (01-12) for the hour, then the minute, then • (AM) or

(PM). The cursor advances automatically to the next field.

To save the new setting, press the

To leave the setting as it was, press the

2 digits (00-59) for

tI

dialog key.

~

dialog key.

#

]01 :

12

PM

[11

t er time.

'-------------

ISAT

MAY

*==AM

22.9901:12

lI=:pM

PM

()

I

Set

Time

Procedure Display

Use the

keys to scroll through the displays until "Set time? appears.

Press the select the Set Time option.

72

<1

and

tI

dialog key to

[>

dialog

THU

FEB

Set

time?

XX:XX Enter

04.

XX time.

99

09:55

*==AM

1275·00030

AM

(>

#==PM

1275·00030

73

Issue

5,

June 1999

Issue

5,

June 1999

(This Page Inlenlionally Lefl Blank)

5. OPTISET TERMINAL

USED

AS AN

EKTS PHONE

CACH EKTS Directory Number Restrictions Because

(CAIO) instead of a

are different or unavailable for a CACH EKTS line. For instance, because the switching system does not allow multiple calls single CAIO, terminal functions that ordinarily would provide

slacking of calls Also, any extended programming functions related to a as the by the switching system.

An should have the same one other line key

call appearances (such initiating another call).

EKTS Associated Calls

An

answered by another terminal on

a line appearance not been invoked on Light for the EKTS Associated Call line on your terminal winks (refer OPTISET TERMINAL for Status Light cadences). involved on your terminal is on steady to indicate that the line is

th~

switching system relies on a Call Appearance

ON

for call-handling, certain phone functions

on

one key do not work on a CACH EKTS line.

ON,

ON

itself, that are programmed into the terminal are ignored

Optiset terminal that

EKTS Associated call is one that has been originated or

to

Status Lights

in

the call has

is

being used

ON

assigned

to

accommodate functions that require multiple

as

placing

in

the EKTS group and is appearing

on

your terminal. If the Privacy feature

the

terminal involved in the call, the Status

in

Chapter

the

1.

Privacy feature invoked, the Status Ught

as

a CACH EKTS phone

to

the prime line and at least

an

existing call on hold and

INTRODUCING YOUR

If

the terminal

in

use.

as

10

on

well

has

a

74

1275-00030

Multiple Call Appearances An

Opliset terminal that have one or more feature/line keys programmed with appearances each. A Multiple Call Appearance (CA) key operates

1275·00030

on

a CACH EKTS

is

operating as a CACH EKTS phone can

Ph~ne

up

to 16 call

75

Issue

5,

June

1999

much like a CACH EKTS line key. Whereas a typical CACH EKTS line key contains only one CACH calls on this CACH on any of jts defined CACH IDs.

A possible use of the Multiple CA key is in a group of users sharing the same call appearances on a Multiple CA key on each phone. When a call comes in to the group. the first person to answer the call owns it, and the other phones are free to accept future calls or make outgoing calls on the Mulliple CA key.

The'

Automatic privacy feature (refer to Privacy for EKTS Calls) should have been enabled in the central office switch for all the Multiple CA call appearances. With Automatic privacy set, when a user answers a call on his Multiple CA key, the call automatically disappears from Multiple CA keys on other phones in the group.

Logging The Call Logging feature

EKTS phone logs only unanswered calls to the prime line.

EKTS

Answering In

both Line Hold and Line Preview modes, you can answer a call by lifting the handset; pressing the Speaker, Headset, or Connect key; or selecting the Answer menu option. When multiple incoming

calls are alerting on a CACH EKTS terminat and no call is active, calls will be answered according to one of the following priority

schemes:

• If Off Hook Result is set to Answer Any Call. calls are

CACH EKTS

Functions

Incoming

answered in the following order:

1.

The preselected call, if any.

2. The oldest call.

3. The oldest Automatic Callback (ACB) call.

10,

a Multiple CA key can make or answer calls

Calls

in

On

Your

Calls

10

and will only make or answer

an Optiset terminal used as a CACH

Optlset

Terminal

• If Off Hook Result is set to Answer Prime Line Only, calls are

answered in the following order:

Issue

5,

June

1999

1. The preselected call on the prime line, if any.

2.

The oldest call on the prime line.

3.

The oldest ACB

If

any call is active when incoming calls are received, lifting the handset; pressing the Speaker, Headset, or Connect key; or selecting the Answer menu option disconnects the active call.

Incoming When an incoming call

MUltiple CA key, and a call the new incoming call will not appear on the phone. The incoming

call will ring on other phones where a MUltiple CA key containing this CACH

When the active call on the Multiple CA key becomes idle, if the

other call has not been answered by any other phone. ringing on the Multiple CA key. If the other call was answered by another phone without enabling Privacy, the Multiple CA Status light will blink in the EKTS associated cadence.

If an incoming call is directed to a CACH

CA key, and this key call will take priority over the EKTS associated call and alert on the Multiple CA key.

If

an incoming call is directed to a CACH CA key, and this key priority over the

When an Incoming call is directed to a CACH Multiple CA key, and the Multiple CA key

the new call will be treated like a regular incoming call to a CACH

EKTS line. The Status light next to the Multiple CA key will flash.

The ringing tone will be played unless the ringer is turned off for the Multiple CA key or the global "Ringer off" feature

While the phone answers this call, the Multiple CA Status light call disappears from the phone. This is different from a CACH

EKTS line where the Status light would be set to the CACH EKTS

associated call cadence.

Calls

on a Multiple

10

is idle, or where a line key with this CACH

ACe

is

ringing, if another phone with a shared CACH

calion

is

showing an EKTS associated call, the new

is

showing an ACB call. the new call will take

call and alert on the Multiple CA key.

the prime line.

CA

Key

directed to a CACH

is

already active or alerting on this key,

10

contained

10

it

will start

contained

is

idle (Status light off),

Is

is

in

a Multiple

in

a Multiple

10

contained

turned on.

turned off and the

in

is idle.

in

10

a

76

1275·00030

71

Issue 5,

If

June

you attempt

1999

to

answer the call while

it

is ringing (or if autoanswer is on), but another phone has just answered the call, the answer attempt will fail. The Multiple CA key will become idle, and its Status light will turn off.

When you successfully answer an incoming call on a Multiple CA key, the Status light will turn

on

and you will not see future calls to other CACH lOs on this Multiple CA until the current call goes away from the Multiple CA key. This can happen in two ways:

• The call is disconnected.

Issue

5,

June 1999

Bridge You

onto

an

EKTS Associated Call

can bridge onto

an

active EKTS Associated Call, if the Privacy

feature has not been invoked for that call, simply by pressing the line key that is associated with the call. The status light for the line key associated with the call is winking before you bridge onto the call, and will change to steady on when bridging· has been accomplished. When

you

are finished with the call, hang up

in

the

way you would for any normal call.

• The call is picked up by another shared CACH ID and disconnected by the Multiple CA key.

Automatic

Callback

Calls

on a Multiple

CA

Key

Automatic Callback (ACB) calls will alert the Multiple CA key if it is idle or if it has an EKTS associated call. Otherwise, the ACB notification will be delayed until the Multiple CA key becomes idle or EKTS associated. When an ACB call is presented on the Multiple CA key, you can answer the ACB notification just as you would an ACB notification on a normal line key.

Outgoing You

Calls

on

8 MUltiple CA Key

can place outgoing calls on a Multiple CA key, when it is idle

(Status light is turned off), just as you would on a line key. The

CA

Multiple when going off hook on the handset, headset, defined Multiple CA key, the first available CACH

phones with shared CACH

key will be automatically selected for outgoing calls

or

speaker, if

as

the prime line. When an outgoing call is attempted on a

10

(not used by other

10)

in its list will be used to place the

it

is

call. At this point the Multiple CA key Status light will not show incoming calls until the current call goes away.

Note that the Multiple CA key can be configured as the prime line

from the initial setting menu, just like any line key. The only difference is that the prime this key does not have a

ON.

ON

will be blank in this case because

on

EKTS Associated Calls

EKTS associated calls will appear on an otherwise idle MUltiple

a Multiple CA Key

CA key when a Key Hold Indication or a Key Release Indication is received from the switch for the associated call. However, if a Privacy Release Notification is received for the associated call, it will nol be visible on the Multiple CA key.

When privacy is not enabled, the Multiple CA Status light is set EKTS associated cadence and the associated call can be barged

to in

by pressing the Multiple CA key (followed by pressing Connect if in

is

Preview mode). This

identical to barging in to an EKTS

associated call from a line key. When the Multiple CA Status light is

in the EKTS associated cadence, it will not display new incoming

call. Nole that

on the Multiple CA key. The reason the dialing state and the user cannot barge in to it. Therefore

an

associated call in the Key Setup state will not appear

is

because such a call is still in

it

is best to keep the Multiple CA key available in this case to make outgoing calls.

for

Privacy

If your Optiset terminal has been programmed with the Privacy

feature, one of the feature keys is assigned

EKTS Calls

as

the Privacy

key.

When you desire that no other EKTS group user be able to bridge

into your EKTS call, simply press the Privacy key. The status light

associaled with your call

on

all other EKTS terminals lights steady

on to indicate that your call is private.

78

1275-00030

1275·00030

79

Issue 5,

If

on automatically when

June

1999

the Automatic Privacy

your Optiset terminal,

you

on

Retrieve from Hold feature

the

Privacy feature

retrieve a

held

EKTS call. Because Privacy

is

enabled

invoked

is a switch-based rather than terminal-based feature, the interval between retrieval of the call and invoking of the Privacy feature

could allow another user

Bridged-User Attention Tone (three short beeps)

your Optiset terminal when

to

bridge into your call. If that occurs, a

is

sounded by

the

retrieved call appearance becomes

active.

ConferencelTransfer Call Appearance

The Conferencerrransfer Call Appearance (Confrrransfer CA) programmed as a fixed

CA

to

be used

as

the

consultation call of a Conference or Transfer. This CA should be assigned only in a CACH

When terminal puts the active call CA. If one consultation call. If the Confffransfer CA does not appear key and beep and prompt appears another idle appearance of that line terminal will beep and promt you

you are prompted the

While setting between feature/line key, pressing menu option. can toggle only to

CA?" or "Retrieve transfer CA?" menu option. If the call

Confffransfer CA is not part of a conference or transfer hold,

can happen when the first party

up

EKTS

phone.

you

initiate a Transfer or a Conference call, Ihe Opliset

on

hold and checks for a Confffransfer

is

defined, the terminal will use it to initiate

is

bUsy

(used by another consultation call), the terminal

you

to

select a line. If

on

a line key and

to

select a line,

consultation

the

two calls.

up

cal/.

the

conference or transfer call, you can toggle

you

the

appropriate line keys or by using the "Retrieve line

If

the

ConffTransfer

the

"Retrieve conf/xfer CAT' menu option

is

busy, the terminal will search

If

the

Confffransfer CA

can toggle between the two parties

consultation call using the "Retrieve conf

in

or

an

incoming call

is

answered

the

Confffransfer CA

ON.

If none

to

select a line.

you

may select any idle line for

CA

is

not defined

the

conference or Iransfer hangs

on

the ConffTransfer

is

found,

In

either case, if

is

defined

on

a key,

is

displayed. This

CA.

on

and

a line

on

is

the will

for

the

by

x?"

you

the

on

is

a

Issue

5,

June

1999

Note: The Confffransfer CA

switching system

is

performed.

cleared when a download

from

the

Hold

For EKTS calls,

against

EKTS

call legs

the is

the

group means

on

outside call

recognized by

the

line Status indicator will indicate

EKTS group of

that

all

hold and nobody

at

this time. The

the

switch

the

selected call. Hold against the

EKTS

group members have put their

from

the EKTS group

hold

and

indicated

state against

to

the

Optiset by

is

connected

the

EKTS group

hold state

to

the

NI value "call on hold" or "call retrieved from hold." The Optiset terminal will change the line status to "pending". The Hold feature

an

will not retrieve

associated CACH EKTS call unless this call is currently being previewed (by pressing the associated line in Preview mode).

Intercom

The

Intercom feature, only supported on CACH lines,

is

used

to generate and receive intercom calls. The intercom Status light indicates incoming intercom calls and the status call. Intercom

If

the

Intercom will autodial the intercom destination. programmed, pressing you

can

keys

are

not

associated with any

key

contains a destination number, pressing

the

Intercom key will return dial tone, and

dial the number manually.

If

no

of

the

intercom

DNs.

this

destination number

key

is

80 1275-00030

1275·00030

81

Issue 5,

June

1999

6. HEADSET OPERATION

Issue

5,

June

1999

(This Page Intentionally Left Blank)

The Optiset terminal supports a Headset. can

be customized

to

your preferences.

the

operation of which

In

order

to

use

the headset functions, your terminal must have a TA-TAPI adapter. This adapter provides

An

optional Headset Control key can

an

electret headset connector.

be

defined

and

recommended for easy headset operation. However, the Headset

is

not

Control key the

headset

mandatory.

can

be controlled by inserting headset plug or through other keys or menus Consult the person who maintains your Optiset terminal

determine how your headset interface

If

no

Headset Control

is

configured.

key

and

removing the

on

the terminal.

is

defined,

to

Controlling the Headset Using the Plug

How

the

terminal responds when the headset

removed

is

configurable under local settings. Note that headsets, the plugging on

the headset system.

and

removing actions are done with a key

is

plugged

on

in

or

some

Plugging Headset In

Plugging the headset headset system)

in

(either manually or using the key

can

result

in

one

of the following actions,

on

the

depending on how your Optiset terminal has been programmed:

is

82

1275-00030

• No action.

• Call control - answers generates dial tone if the phone on

the speaker or handset

call·

• Answer a call

on

the speaker or handset

results. Note

answers

that incoming call is ringing headset will result

1275·00030

in

no action.

an

incoming call; answers

is

idle; switches

to

the headset.

an

incoming call, or switches

to

the headset. No other action

If

"Answer prime only"

on

a secondary line, plugging

is

an

set

ACe call;

active call

an

active

and

an

in

the

83

Issue

5,

June 1999

Removing Unplugging the headset (either manually or using

headset system) can result depending on how your Optiset terminal has been programmed:

• No action.

• Call control • disconnects an active call switches an open listening call to speakerphone mode.

• Speaker on - causes listening mode to

Controlling

When a Headset Control key is defined, the key acts like a hook

switch for the headset. When this key is pressed while an active call is present on the handset or speaker, the call is picked the headset. When active call

pressed during headset open listening, the call is transferred to the

speaker. When the key is pressed during an incoming call. the call is

answered while the phone is idle or while all calls are generated on a prime line appearance. The Status light next to the key will indicate when a call is present on the headset (Status light On) or when no calls are present on the headset (Status light Off).

the

Headset Plug

in

one

of the following actions,

on

an

active call

be

switched to

the Headset

on

the headset, the call is terminated. When

on

the headset. And, finally, when

with

the Headset

the

Headset Control key is pressed during an

the

on

the headset or

speaker.

Control

the

on

the

key on the

the headset, or

in

open

Key

up

the

key is

key is pressed

hold, dial tone

by

is

IS8ue 5,

behavior. Outgoing calls are automatically placed on the headset through composed dialing. speed dial keys. Redial. hot keypad dialing, or pressing a line key

You

can answer incoming calls corresponding line key, selecting "Answer call" from the menu, or pressing the Connect key. Incoming calls are placed headset automatically

made or answered by pressing the Speaker key, the phone goes into headset open listening mode. You can disconnect headset calls

by

using either the Disconnect key or the Disconnect menu

option. During a conversation using the headset, the Volume UpNolume

Down keys (marked the headset. Pressing these keys during the conversation will display the Audio Setting menu and allow you to set the desired volume while visually observing the volume level. Then you can press the dialog key to change it back headsets have their own independent volume control, which can be used

'"

dialog key

to

modify the headset's volume level.

"+"

to

draw dial tone.

on

the headset by pressing the

in

the Autoanswer mode, When calls are

and

"0")

are used to change

to

store

the

new volume level or the

to

the

previous level. Note that some

June

the

volume of

on

1999

the

~

Even if a Headset key is programmed on your Optiset terminal, the

configurable options for plugging and unplugging the headset still

apply. Headset behavior with the key configured is similar to its behavior when no headset key Speaker key is pressed. When no headset key

the

Speaker invokes headset open listening; but with a Headset key present, pressing the Speaker invokes Speakerphone mode. To invoke headset open listening, on

the call when the Speaker key is pressed.

Controlling

You have the option of using existing keys Optiset terminal instead of the headset plug to control headset

84

the

Headset

Using

is

configured. except when the

is

defined, pressing

the

headset must already

Keys

or

Menu

Options

and

menus

be

active

on

the

1275·00030

85

Illue

5,

June

1999

7. FEATURES

Issue

5,

June 1999

(This Page Intentionally Left Blank)

Three types of features are available ISDN Terminal:

• Local features

• Switch-based features

• Combined local/switch-based features

Local features are based entirely available system that serves the terminal. Some examples of local features are Mute, Redial,

Switch-based features are provided entirely by the central-office switching system and are merely requested through the Optiset terminal. Some examples of switch-based features are Automatic

Callback, Automatic Recall, and Group Call Pickup. Combined local/switch-based features involve actions by both the

Optiset terminal and the central-office shaking between the two. Examples of combined local/switchbased features are Conference, Hold, and Intercom.

Many of the features available through your Optiset terminal can be invoked using dedicated function keys and programmed feature keys. These same features also may be invoked using the menu system. Other features for which feature keys have not been (or cannot be) programmed also are available through the menu system.

to

you irrespective of the kind of central-office switching

Do

Not Disturb, and Speed Dial.

to

you

as

a user of the Optiset

in

the Optiset terminal and are

sWitch,

as well as hand-

86

1275-00030

Autoanswer

Autoanswer is a local Optiset terminal feature that automatically

Is

answers incoming voice calls. When this feature terminal is idle and half a second and then answer the call and present speaker, with the microphone muted. If the handset when the call occurs, the terminal will answer the call without activating Mute. the call

1275·00030

on

the headset, without Mute.

an

incoming call occurs, the terminal will ring for

If a headset

is

connected, the terminal will answer

active, if the

it

through the

is

off the hook

87

'ssue 5,

The key. status light associated with

turned off.

Note:

June

1999

Autoanswer feature

When

the

lines

the

feature

associated status light also

on

the Optiset terminal

is

controlled by a pre-programmed feature

has

been

turned

the

key lights. When

can

be

is

on

off.

set individually enabled or disabled. If the global Autoanswer feature

active,

even

lines with

the

is

disabled will answer calls automatically.

if

a line has

to

answer calls automatically even if

turned

off.

its

individual Autoanswer enabled, it will continue

Automatic Callback Automatic Callback (ACB)

activated been party's

.

feature. scrolling

dialog

by

a feature key

programmed). When

line

is

busy, you

You

also

can

to

the Auto callback?

key.

The

switching system will

called party's line becomes An

ACB

alerting call that is not answered eventually will be timed out by and that was being used

the

switching system. When

indicator flashing

to

is

a switch-based feature

on

the

Optiset terminal (if

you

make a call and

can

press

activate ACe

menu

the

from

option

then

ACB

the

call

idle.

the

feature times

on

your Optiset terminal will cease. The line

alert

you

goes idle,

and

to place regular outgoing calls. Answering an

that

the

party

When

associated with

instructs bUSy

party.

ACe

Call

sWitching

the

switching system

system

you

attempted

the

alerting indicator light. Pressing

rings

your Optiset terminal

to

call

is

available, press

to

retry

the

call

Making an Outgoing Call While ACB Is Alerting You

can

place

an

outgoing

Optiset terminal by doing one of

call

while

the

an

ACe call

following:

using this

up

with Autoanswer

the

key.

feature

individual feature

On

the other hand,

the

global feature

that

the

key has

find

that

the

key

to

activate

menu

system by

and

pressing

you

back

when

out,

you

can

then use

to

alert

the

line key

the

line key

to

the

previously

is

alerting

on

the

can

be

called

the

ringing

you

your

t/

is

• Select a line with a different Use

•

Redial, a keypad select used

as a CACH

the

same line

to

an

place

Speed

the

Dial

outside call. These methods automatically

idle line, if available, or (unless

EKTS

phone)

as

the

ACB

alerting call.

ON

and place your call.

key.

or (if programmed)

stack

the

new

188ue 5,

the

June

terminal

outgoing

the

is

call

1999

hot

being

on

Cance' Automatic Callback After

you

have activated the

your Optiset terminal option. the

your Optiset terminal.

Pressing

the

central office switch

will

t/

ACB

display

feature,

the

Cancel auto callback?

dialog key will cause

to

cancel operation

of

idle

the

menu

display

terminal

to

ACe feature

on

menu

request

with

Call Log The

Call

log

is

a local (Optiset terminal based) feature

the

calling-party numbers of unanswered or rejected incoming calls.

For

each

such

call,

the date

From

the

idle

menu

display

to

the

Access

scroll through

call

log? menu option. This option allows

the

logged calls, display

occurred, and delete calls from

it

The Call

20 will

log

records

feature

is

reached,

will

display a message informing

Access call log? option will

the

log

and

delete records

and

time

on

your Optiset terminal

the

store

up

no

more calls will

be

offered

you

no

also are recorded.

the

date

log.

to

20

call records. If

be

logged.

you

that

the

to

encourage

longer want

10

and

log

keep.

you

time

The

is

you

full,

that

stores

can scroll

you

the

calls

the

limit of

idle

menu

and

to

review

to

the

Conference/Large Conference

Conference you

to conference sizes Large Conference feature permits your terminal two

different conference sizes.

If

your terminal

single Conference feature

include

is

a combined local/switch-based feature that allows

from 3 to

is

30 parties

to

which your Optlset terminal is subscribed.

subscribed

in

a single call, depending

to

be

to

only one conference size, there

key

programmed

on

your terminal.

subscribed

on

the

The

to

is

a

If

88

1275-00030

1275·00030

89

Issue 5,

June

1999

Issue

5,

June 1999

your terminal is subscribed to two different conference sizes. both a Conference key and a Large Conference key will have been programmed. The specific number of parties you can add to each size conference is determined by the service to which your terminal is

SUbscribed. Consult the person responsible for installing and

up

setting

your terminal to obtain this information.

To activate the Conference feature, there already must be a call active. Then. if you have the Large Conference feature available, you must decide how many parties you are going to add

If

you will be adding no more than the maximum allowed by the

basic Conference feature, press the Conference key.

to

the call.

If you will

need to add more parties than the basic Conference feature allows, first press the Large Conference key. then press the Conference key. The Status light associated with each conference key pressed will light.

The Conference feature will then place the existing call on hold and

ON

either select the next available line with the same conference call

or

will prompt you to select the line on which to add

as the

the conferee. You may select either an idle line, to dial a third party, or a line that is on hold, to add a held party to the conference.

to

After you have made your call

the third party or connected the held party, you are in a consultation call with only that party. The original party is still on hold. The Status light associated with the

Conference key is flashing to indicate that the consultation call can

now be joined to Ihe original called party to form a conference.

To

do this, simply press the Conference key. All three parties will now

be joined

in

a conference call, and the Conference key Status light

will change to steady on.

To add another party to the conference, again press the

Conference key, or the Large Conference key and then the

If

Conference key, and repeat the procedures just described.

you

reach the maximum number of parties for your Conference feature,

will be permitted to set up a consultation call, but the switching

you

If

system will not add the consultation call to the conference. occurs, you must terminate

the conference call.

the

consultation call in order to return to

If

you wish, you may then drop one party from

this

the conference and repeat the preceding steps to reestablish the consultation call and then add

it

to the conference.

Your Optiset terminal supports up to two simultaneous conferences.

If

an incoming call occurs while you have one conference active,

on

you may put the conference Then, if you Conference key,

Wish.

you may use the Conference key (and Large

if

necessary) to establish a second conference call

hold and answer the incoming call.

involving the new incoming call and yet another party. With two conferences now operating on your terminal (one active and the

on

other

hold), you may toggle between the two conferences or

drop out of one and remain with the other. Date

is

From the idle menu display you can set the date that

displayed

on your Optiset terminal by scrolling to the Set date? menu option.

t/

When this option is displayed, press the Mo, Day, and Year fields. Then use the

cursor displayed and then press the

any time prior

to

the fields. Enter the current date in the format already

II' dialog key to store your entry. At

to

storing your entry you can abort the Dale option

dialog key

<3

and

and retain the previous settings by pressing the

Direct

Station

Select

Direct Station Select (DSS) is assigned to a feature key

to

t>

dialog keys to

~

dialog key.

display the

in

support of the ISDN Smart Attendant Services (ISAS) feature. Each DSS key provides speed-dial access to another phone, as well

as visual indication of the status of that phone through the associated status light serving

as

a Busy Lamp Field (BLF) indicator.

Essentially, a DSS key is a Speed Dial feature key that has a

10

Feature

Number (FIN) assigned instead of a

The BLF indicator

is

used by an ISAS attendant to determine the

ON.

status of a specific terminal device. which may have multiple DNs associated with

The attendant uses the DSS key to place calls

to

it.

the associated terminal device.

a

90

1275·00030

1275-00030

91

Issue

5,

June

1999

Do

Not

Disturb

Do

Not Disturb is a local feature that causes the Optiset terminal

reject all incoming voice calls. A

Do

Not Disturb feature key will

to

have been programmed if this feature is available to you. The Status light associated with the Do Not Disturb key lights when the feature is activated. The Status light goes dark when the key

is

pressed again to turn the feature off. If your Optiset terminal is being used

as

an

EKTS phone,

Do

Not

Disturb rejects only calls to your primary line appearance. Those

calls still will

be

presented to the other phones

in

the EKTS group.

If you have the Call Logging feature, unanswered and rejected incoming calls still will be logged even if If the terminal is used as

an

EKTS phone. only calls

Do

Not Disturb is activated.

on

the primary

call appearance will be logged.

Issue

5,

June 1999

Fast Transfer/OMS Fast Transfer Fast Transfer, when enabled, allows you to complete the transfer of

a call by simply hanging has answered. If the transfer fails after you hang call

is

canceled, the Optiset terminal sounds

original call remains on hold.

up

after the party to receive the transfer

up,

the transfer

an

error tone, and the

You

may then reattempt the transfer

or retrieve the held call. OMS

Fast Transfer is equivalent

feature but is designed to operate with

to

the generic Fast Transfer

OMS

switching systems. Check with the person who installed your Optiset terminal, or the one who maintains enabled

on

your terminal.

it,

to determine which Fast Transfer feature

is

Feature Indicator/Speed Dial

Download

Your Optiset terminal is capable of receiving configuration updates downloaded directly from the central-office switching system, if the

switching system supports such downloads. A download may

update Feature Identification Numbers (FIN) for various menu features, as well as such CPE parameters as Call Appearance IDs and the mapping of feature keys

on

your terminal, unless those key

assignments are protected.

If

your terminal should display the "New download available" message. you can select the Clear download msg? menu option to clear the message. Then, either consult the person responsible for maintaining your Optiset terminal. or refer to document 1275-

00050, Opliset NI-1200 ISDN Desktop Terminal Installation, Setup, and Programming Guide,

for instructions

on

how to request the

download.

Speed Dial feature keys

on

your Optiset terminal can

be

programmed so that the associated status light represent another

function. For example,

if

your terminal is subscribed

to

a Message Wailing feature provided by your local telephone operating company, a status light can

be

a programmed

to

turn on when a Message Waiting Feature Identification Number (FIN) is received from the switching system. The associated Speed Dial key might be

programmed to dial a message server

to

retrieve the message.

When you press the Feature Indicator/Speed Dial key, the Optiset terminal places a call on unlike a normal Speed Dial key, pressing this key will

an

idle prime line appearance. However,

not

turn

on

the associated status light.

Feature

If

Inspection (FKI)

definition Inspection mode FKI the Inspection mode

When the Inspection mode is or line key to display current information about that

Key

Inspection

your Optiset terminal

key,

of

a local or system feature key. The key toggles the

on

key

turns on and the message "Inspect is on" is displayed when

is

programmed with a Feature

this key allows you to inspect or verify

and off. The status light associated with

is

on.

on,

you

can press any other feature

key.

Key

the

Four types

92

1275·00030

93

Issue 5,

June

1999

Issue

5,

June

1999

of inspection can be made, each depending

on

the status of the key being inspected: Local Feature Inspection, System Feature Inspection, Idle Line Inspection. and Active Call Inspection.

Local Feature Inspection

With Feature Key Inspection turned on (refer to Feature Key

to

Inspection), you can verify the feature assigned

any local feature key by simply pressing that key. The Optiset terminal will display, for 5 seconds, information about the assigned feature. The lower line of the display will identify the feature (Speaker, Speed

Dial, etc.). and the upper line will display appropriate additional information, such as the name or

ON

associated with a Speed Dial

key.

System Feature 'nspection

With Feature Key Inspection turned on (refer to Feature Key Inspection), you can verify the switching-system based feature assigned to a feature key by simply pressing that key. The Optiset terminal will send a Feature Inspection request to the switching

system, which will then return information about the feature assigned to the key. The terminal will display the information for 5 seconds.

Idle Line Inspection

information about the call associated with currently active call, the duration of the display is determined switching system. If

the

call

is

a background call.

the

key. If the call

the

is

the

by

the

terminal will

display the information for 5 seconds.

Group Pickup

Group Pickup call that

is

a switch-based feature that allows you to answer a

is

ringing on any of the phones

in

a group of phones that have been listed with your telephone operating company as a pickup group. If your Optiset terminal

is

available through the menu display when you

it

in

When you hear a phone hook and press the

t/

Note: Group Pickup ceases

your pickup group ringing. simply

dialog key to answer the call.

to

be

is

subscribed

available

as

soon

to

this feature,

go

off-hook.

as

you begin

go

off-

dialing an out-going call.

Hold

Hold is a combined local/switch-based feature that either a single party or a conference on hold so you

is

used

can

answer or

to

put

make another call. The feature can be activated either by pressing the

Hold feature key or by selecting the Hold? menu option from the menu display. Either action sends a Hold request office

SWitching

system.

to

the central-

With Feature Key Inspection turned Inspection), you can verify the

ON

on

(refer

to

Feature Key

assigned to an idle line key by

simply pressing that key. The Optiset terminal will send a Feature

Inspection request to the switching system, which will then return

the

ON

assigned to

the

key. The terminal will display the

ON

for 5

seconds.

Active Call Inspection

With Feature Key Inspection turned on (refer

to

Feature Key

Inspection), you can obtain switch-generated information about a

call that is active on a line assigned to a specific line key by simply

pressing that key. The Optiset terminal will send a Feature

to

Inspection request

94

the switching system, which will then return

1275·00030

When

a Hold Acknowledge is received from the switching system,

the

Optiset terminal will isolate the call from the terminal's acoustic circuits, and the Hold status light will turn on. If the Hold request is rejected by the switching system, the current call state of the terminal will not change, and

an

error message may be sent

to

the

terminal by the switching system. For non-EKTS calls, the line key status light indicates that a

particular call is

indicates

"that

condition must

on

hold. For EKTS calls, the line key status light

the call

be

is

on hold

in

the entire EKTS group. This

recognized and acknowledged by

the

switching system before the Optiset terminal will cause the line key status light

to

give the Hold indication.

1275·00030

95

Issue

5,

June 1999

Issue

5,

June 1999

The Hold key status light indicates whether your Optiset terminal's own

call leg is on hold and selected. This is achieved by the

switching system returning a Hold Acknowledge

to

the terminal for

the selected call.

When

you

want to retrieve a held call, press the line call associated with the held call, or select the Retrieve menu option. This will cause your Optiset terminal

to

send a retrieve request to the central-office switching system. When the Retrieve Acknowledge message is returned to your terminal by the swilching system, the Hold status light will turn off, indicating that the call is

no

longer on

hold.

If

your Optiset terminal is in Preview mode rather than Line Hold

mode,

you

can select and review all held calls using the line keys. After previewing a held call. press the Connect or Hold key, go offhook. or select the Retrieve menu option to send a retrieve request to

the central-office switching system. The selected held call will be

retrieved after the Retrieve Acknowledge message has been sent

to your terminal by be

turned off to indicate that the call is no longer on hold.

the

switching system. The Hold status light will

All

other

held calls will remain on hold.

If

the

switching system should reject your retrieve request. the call

will remain on hold. You may attempt

to

retrieve the call later.

Intercom

Intercom is a combined local/switch-based feature that is operates

only on

an

Optiset terminal used

as

a CACH EKTS phone. The feature requires an Intercom feature key to have been programmed on

your terminal.

The Intercom key will operate programmed with terminal

in

the intercom group, you can press the Intercom key to

an

intercom number associated with another

automatically ring that terminal.

in

one of two ways. If it has been

If

the Intercom key has not been programmed with an intercom number, you will receive dial tone when you press it. You can then dial the intercom number (up to 2 digits) of the terminal you want to call.

The status light associated with the Intercom key will alert you to incoming intercom calls and will indicate the status

of

intercom

calls.

Line Status/Speed Dial

If

your Optiset terminal operates

as

a CACH EKTS phone.

the

Speed Dial feature keys can be programmed so that the associated status lights represent some other function. One example of this is the Line Status/Speed Dial key, which functions Dial key when

represents activity

you

press

on

a programmed call appearance.

it,

while the associated status light

as

a normal Speed

When you press the Line Status/Speed Dial key. the Optiset

on

an

terminal places a call

unlike a normal Speed Dial key, pressing this key will not turn

idle prime line appearance. However,

on

the associated status light. The status light associated with

lights whenever there is any activity on the line CACH

the

Line Status/Speed Dial key

10

or

ON.

However, the only cadence is steady on, regardless of the activity (dialing, ringing, connnected, or held) on the line.

Make Busy

Make Busy from being presented been subscribed to this feature, the Make

be

available through the idle menu display. Simply press

dialog key

Is

a switch-based feature that prevents incoming calls

to

your Optiset terminal.

to

activate the feature. Thereafter,

If

your terminal has

bUSy?

menu option will

the

idle menu display

the

tI'

will present the Cancel make busy? option. Press the tI' dialog key

to

with this option displayed

cancel the Make Busy feature.

Mute

is

a local feature that blocks the outgoing speech circuits the Optiset terminal. microphone;

In

the handset or headset mode, Mute blocks the mouthpiece. The feature key. When Mute

In

the speaker mode, Mute blocks

is

activated by pressing the Mute feature

is

active, the status light next

to

the Mute key is

the

lighted.

in

96

1275-00030

97

188ue 5,

If a muted call is placed on hold, the mute state goes away and the status light goes dark. When the held call is retrieved, muted.

Preview Mode If your Optiset terminal has been programmed with a Line Preview

feature key, you can use this key mode and the Line Preview mode. This feature allows you selectively activate the Line Preview mode for a specific call, view the calling the call before connecting

If then either the Line Preview mode or the Line Hold mode (default) was selected during initial setup of your terminal. to

your Optiset terminal or refer to document 1275-00050,

1200

June

1999

it

is

not

to

toggle between the Line Hold

to

ON

of the caller, and determine how you want to handle

to

it.

your terminal is not programmed with a Line Preview feature key,

If

you would like

have the mode changed, either consult the person who maintains

ISDN

Desktop

Terminal

Installation,

Setup,

Optiset

and

Programming

NI-

Guide.

Redial Redial is a local feature that redia

your Optiset terminal. This feature can be invoked from the idle menu display by scrolling

number you dialed will be displayed instead of pressing the pressing programmed

If

the last number you dialed is greater than

14

digits of the number will be displayed. However, the entire

number will If the Optiset terminal is unplugged or reset, the last number dialed

is lost and this feature will not work until after been attempted.

tI' dialog key. The feature also can be invoked by

the

Redial feature key, if such a key has been

on

your Optiset terminal.

be

redialed when the feature is invoked.

to

Is

the last number you dialed

the Redial xxxxxxxxxx? option (the last

"XXXXXXXXXX")

14

digits, only the first

an

outgoing call has

on

and

Issue

5,

June

1999

Ringer

If

terminal, this local feature will mute the ringer so that incoming calls are only announced by the display and the associated line key status light. When the ringer is muted, the status light associated with the Ringer Off key lights.

Note: Activating the Ringer Off key deactivates the ringer volume

Speaker

Your Optiset terminal should have been programmed with a Speaker feature key. This key switches loudspeaker status light on the Speaker key lights to indicate that in the hands-free/open listening mode.

If

on the prime line. calls are active, you

Speed Dial Speed Dial is a combined local/switch-based feature that allows

you terminal is idle, pressing a Speed Dial key causes the terminal automatically to the key.

prime line, by pressing the associated line key, and then press

Speed Dial key to make the call

When you press a Speed Dial key, its status light turns on for about half a second to acknowledge your request. The name of the party you are calling appear momentarily on the first line of the display, with the called ON

Off

a Ringer Off feature key has been programmed on your Optiset

adjustment function.

while

an

incoming call

beep to remind

to

allow hands-free operation of the terminal. The

the terminal is idle, the Speaker key can

If

an incoming call is presented when

can

to make a call by pressing a single

10

select the prime line and dial the number assigned

As

an alternative,

(If

previously programmed into the terminal) will

displayed on the second line.

If

you

press the volume up/down

is

being presented, the terminal will

you

that this function is not available.

on

the microphone

the

terminal is

be

used to initiate a call

no

press the Speaker key to answer the call.

key.

When the Optiset

you

can select a line other than the

on

the

selected line.

keys

and

other

the

98

1275·00030

99

Issue

Time

5,

June 1999

Issue

5,

June 1999

From the idle menu display you can set the time that is displayed

on your Optiset terminal by scrolling to the Set time? menu option.

t/

When this option is displayed, press the xx:xx field. Enter the current time in the format already displayed, and press store your entry. At any time prior to storing your entry you can

abort the Time option and retain the previous settings by pressing

~

the

Transfer

Transfer is a combined local/switch-based feature that allows you move a call from your Optiset terminal to another phone and

remove your terminal from the call. This feature may be invoked with the Transfer feature key, your terminal, or through the menu system. Invoking this feature when a call is active causes the switching system to place the other party on hold. The Optiset terminal then selects another call appearance. When dial tone is occurs on the new call appearance, you may dial the number of the party to whom you want the call.

It

the Fast Transfer feature has been enabled on your Optiset

terminal, you can simply hang up when the party

transferring the call answers. The call will transfer automatically the party you called. select the Complete transfer? option from the menu system transfer the call.

The menu system provides a number of options at different stages of the transfer operation. While you are dialing the transfer number,

you may select either the Cancel transfer? option dialing? option. The Cancel Transfer option allows you to stop the transfer and retrieve the original call from hold. The Restart Dialing option cancels the transfer call and allows you redial, while the

original call remains on hold. This option is helpful if you have dialed an incorrect digit or have begun to dial the wrong party.

After you have finished dialing the transfer number and have the new party on the line, you may select one of the following options:

* for AM or # for PM. Then press the

dialog key.

if

this key has been programmed on

It

the

Fast Transfer feature is not enabled,

dialog key to display the

t/

dialog key

to

transfer

to

whom you are

to

or

the Restart

to

Complete transfer?, Release this call?, Retrieve tine x? The Complete Transfer option transfers the held call to the new party. The Release This Call option disconnects from the transfer

call and reconnects to the held party. The Retrieve

allows you to toggle between the new party and the held call.

x"

(1

to 44) is the tine key number associated with the held call. The Join parties. with the held

User-la-User

line

x option puts you

"line

x"

(1

call.

Information

to

44) again

(UUI)

in

a conference call with both other

is

the line key number associated

x?,

or Join line

line

x option

"line

If your Optiset terminal has been subscribed to a user-to-user

messaging feature through your telephone operating company (TOC), and feature key, you can use this key to read the last UUI message received by your terminal for the currently active or selected call.

your terminal is idle, you can use the key to read the last message that has not been read.

When a

UUI

the

end of the first column

key to read the UUI message for the incoming call. Then press the UUI Read feature key again the status light.

If

mUltiple calls are present, each call may have its own UUI message available. You can use the Line Preview mode specific line appearance and then press the to view the message for that call. Then press the key again to delete the message and extinguish the status light. Select another line appearance and repeat the preceding steps if

you want to read the messages for other calls.

User-to-User

If

your Optiset terminal has been subscribed to a user-to-user messaging feature through your telephone operating company (TOC), and if your terminal has been programmed with the

if your terminal has been programmed with a UUI Read

UUI

message

Read feature key lights and

Signaling

is

available, the status light associated with

"UUI"

appears at the far right

of

the display. Press the

to

delete the message and extinguish

(UUS)

UUI

Read feature

UUI

Read feature key

UUI

Read feature

to

UUI

select a

If

100 1275-00030

1275·00030

101

ISlue 5,

appropriate feature keys, you can activate features that send prerecorded messages

• UUS Originating - sends a message to the called party when

• UUS Terminating· sends a message to the called party when

UUS

While the UUS Answering feature is active, your terminal prerecorded message to the calling party every time call the feature. The associated status light will turn the feature is active. call, the prerecorded message will display for 5 seconds.

To deactivate the feature. press the UUS Answering feature key again. The associated status light will go dark.

June

1999

to

other parties

• UUS Answering - sends a message to the calling party when you answer a call.

you originate a call.

you terminate the call.

as

follows:

Answering

will

send a

an

incoming

is

answered. Press the UUS Answering feature key to activate

on

to indicate that

If

your Optiset terminal

is

idle or active with a

Issue

5,

June

1999

configuration. press the appropriate feature key to select

message that will

be

sent

to

originating calls.

the

UUS Terminating

While

the

UUS Terminating feature a prerecorded message terminate or reject a call. Press the UUS Terminating feature key to

the

activate indicate that the feature active with a call. the prerecorded message will display for 5 seconds.

To deactivate the feature, press

again. The associated status light will go dark. Multiple UUS Terminating reature keys can

terminal. each with a separate message.

configuration, press the appropriate feature key

message that will be sent

feature. The associated status light will turn

to

is

active.

to

terminating calls.

is

active. your lerminal will send

the calling party every time you

on

to

Ir

your Optiset terminal is idle or

the

UUS Terminating feature key

be

programmed

If

you have this

to

select the

on

your

Multiple UUS Answering feature keys can be programmed on your

terminal, each with a separate message. If you have this configuration, press the appropriate feature key to select the message that will

be

sent to answered calls.

UUS Originating

While the UUS Originating feature is active, your terminal will send

to

a prerecorded message

a call. Press the UUS Answering feature key to activate the

feature. The associated status light will turn on feature is active. the prerecorded message will display for 5 seconds.

To deactivate the feature, press the UUS Originating feature key again. The associated status light

Multiple UUS Originating feature keys can be programmed on your termina', each with a separate message.

102

It

your Optiset terminal

the called party every time you originate

to

indicate that the

is

idle or active with a call,

will

go dark.

If you have this

1275·00030

103

Issue

5,

June

1999

Issue

5,

June

1999

8. MENU TREES

This chapter presents the menu options that are available to you during specific operating states of your Optiset terminal. For descriptions of the dialog keys used to access the menu options, refer

to

"Display" and "Dialog Keys"

YOUR OPTISET TERMINAL. Idle Termlnel

in

Chapter 1.INTRODUCING

(This Page Intentionally Left Blank)

THU FEB 04. 99 09:35

AM

Redial xxxxxxxx

Cancel auto callback?

Make

bUsy? Cancel make busy? Set date? Set time? Access call log?

Refer to "Call

log

Accessed"

Configure phone?

Refer to document 1275-

00050.

Optiset NI-1200 ISDN

Desktop Terminal Installation, Setup, and Programming Guide

<>

<> <> <>

<>

104

1275-00030

1275·00030

105

Issue 5,

June

1999

Incoming Call Alerting

Issue

5,

June

1999

xxx-xxxx

Answer call? < > Reject call?

< >

Auto Callback Call Alerting

xxx-xxxx

Cancel auto callback? < >

Outgoing Call - Offhook

Dial: Group call pickup? Disconnect call? < >

Outgoing

Dial: x Disconnect call? < >

Call·

Dialing

< >

Connected Call

xxx-xxxx

Drop last party? Activate/cancel privacy? < > Hold?

Refer to "Call On Hold"

Transfer?

Refer to "Transfer - Dialing"

Conference?

Refer to "Conference· Dialing"

Consultation call?

Refer to "Consultation -

Dialing"

Disconnect call?

Call On Hold

<>

xxx-xxxx

I

Outgoing

Dial: xxxxxxxx Disconnect call? Auto callback? < >

106 1275-00030

Call·

Ringing

<>

Retrieve line x? < > Make ana/her call?

ConferencefTransfer

CA

<>

On Hold

xxx-xxxx

Retrieve conf/xfer CA? < > Make another call?

1275·00030

< >

107

Issue

5,

June

Transfer·

1999

Dialing

Issue

5,

June

1999

x

Cancel transfer? Restart

Transfer·

xxxxxxxx

Complete transfer? Release Retrieve line

Join line

Conference·

x

Cancel conference? Restart

dialing?

Ringing/Connected

this call?

x?

Dialing

dialing? < >

<>

Consultation·

Dialing

x

Cancel Restart

Consultation·

consultation?

dialing? < >

Ringing/Connected

xxxxxxxx

Retrieve Release

Join

Download Available

New Clear download

line

x?

this

call?

line

x?

download available

message?

<>

< >

Conference·

Ringing/Connected

xxxxxxxx

Complete conference? Release

Retrieve line

Transfer call?

108

this

call? x?

<>

<> <> <>

1275-00030

Call Log Accessed

xxx-xxx-xxxx

Delete Next

log Previous More

details?

1275·00030

this

entry?

log

(x)

entry?

<>

109

Illue

5,

June

1999

INDEX

"+"

Key, 7

Issue

5,

June

1999

(This Page Intentionally Left Blank)

"-" Key,

ACB Call, Answering, 88 ACO,9 Active Call, 10 Active Call Inspection, 94 Additional Call Offering, Alerting, 10 ALTERNATIVE CALL OPERATIONS, Answer a Call (Using the Handset), Answer a Call While Another Assign. Change, or Delete Password, Audio Settings, 44

Autoanswer, Autoanswer Mute, 70 Automatic Callback, Automatic Callback, Cancel, 89 Back Out

Sign,

22

7

9

Callis

10,

87

88

of

a Transfer or Conference Setup (Because of Busy

25

16

Active (Using a Line Key). 17

42

110

1275·00030

BASIC CALL OPERATIONS. 13

Basic Electronic Key Telephone Service, 8 Basic ISDN Terminal, Busy Alerting Type,

8

52

1275·00030

111

'ssue 5, June 1999

CACH,9

'ssue

5, June 1999

CACH EKTS Directory Number Restrictions, 75 Call Appearance, Call Appearance Call-Handling, 9 Call Log, Clear a Call On Hold, Clear an Active/Connected Call, 31 Combined local/switch-based features, Conference, Conferencellarge Conference, Consultation Call, 10 Date, 72,91 Dial Pad, 5 Dialog, Dialog Keys, 4 Direct Station Select, Display, 4 Do Not Disturb, Download,

Drop the Last Party Added to a Conference (Using the Drop Last 22

EKTS, 8

EKTS • Answering Incoming Calls, EKTS - Automatic Callback Calls on a Multiple CA Key, 78 EKTS - Bridge onto an EKTS Associated Call, 79 EKTS - ConferencelTransfer Call Appearance, EKTS - Hold, 81

89

10

92

10

32

87

10

89

91

92

76

80

P,

EKTS -Incoming Calls on a Multiple CA Key, EKTS - Intercom, EKTS· EKTS - Privacy for EKTS Calls, EKTS Associated Calls, EKTS Associated Calls on a Multiple CA Key,

EKTS Functions Electronic Key Telephone Service, 8 Establish a Conference Call (Using the Conference Key), Faceplate Labels, 6 Fast Transfer, Fast Transfer,

Fast Transfer/OMS Fast Transfer, Feature Indicator/Speed Dial, Feature Key Inspection, Feature/Line Keys, 5 FEATURES,

Group Pickup,

Handset, 5

Handset Loudness, Headset, 7 HEADSET OPERATION,

Headset, Controlling Using Keys or Menu Options, 84 Headset, Controlling Using the Plug, Headset. Controlling with the Headset Control Key, 84 Hold,

Outgoing Calls on a Multiple CA Key, 78

95

",

OMS,

87

95

81

79

75

On

Your Optiset Terminal, 76

67

69,

93

47

83

77

79

20

112

1275·00030

113

ISlue

5,

June 1999

Issue

5,

June 1999

Hold a Call, Hot Keypad, Hot Keypad Mode,

32

61

11 Idle Line Inspection, 94 Inactive Call,

11 Incoming Call Display, 64 Intercom,

Key Click,

96

51 Key Pad, 5 line

Hold Mode,

Line Select Mode,

line

Status/Speed Dial,

11

56

97 Local Feature Inspection, 94 Local Features, 54

Local features, Logging CACH EKTS Calls, Make Busy,

87

76

97 Menu - Auto Callback Call Alerting, 106 Menu - Call Log Accessed, 109 Menu - Call On Hold, 107 Menu - Conference - Dialing, 108 Menu - Conference - Ringing/Connected, 108 Menu - ConferencefTransfer CA On Hold, 107 Menu - Connected

CaU,

107

Menu - Consultation - Dialing, 109 Menu - Consultation - Ringing/Connected, 109

Menu - Download Available, 109

Menu

-Idle

Terminal, 105 Menu - Incoming Call Alerting, 106 Menu - Outgoing Call - Dialing, 106

Menu - Outgoing

Menu -

Menu·

Transfer·

Call-

Offhook, 106

Call-

Ringing, 106 Dialing, 108 Ringing/Connected, 108

Menu Overlay Delay, 54 Menu Setting,

58 MENU TREES, 105 Microphone, 7 Multiline Hunt Group, 8 Multiple Call Appearances on a CACH EKTS Phone, 75

Mute,

97 Off Hook Result, Open Listening,

65

11 Operating Components, 4 OPTISET TERMINAL USED AS AN EKTS PHONE, 75 Originate a Call (No Other Calls Active),

Originate a Call (With Another Call Active), Outgoing Call While ACB is Alerting,

Password, 41, Password Prompt,

42

41

Place a Call (Using a Speed Dial Key),

25

27

88

14

Place a Call (Using the Handset), 13

114

1275·00030

115

Issue

5,

June

1999

Place a Call On Hold (Using the HOLD Key), 18

11,

83

98

11

Plugging Headset In, Preview Mode. Primary Call Appearance. Prime Call Appearance, Programming Requirements, 2 Receive a Call (No Other Calls Active), Receive a Call (With Another Call Active), Receive All Calls Automatically,

29

28

29

Redial,98 Reject a Call (No Other Calls Active),

Reject a Call (With Another Call Active), Reject All Calls (Do Not Disturb),

30

31 Removing the Headset Plug, 84 Retrieve a Call (No Active Call Connected). 34 Retrieve a Call (With Another Active Call Connected), 34 Return to Any Held Call (Using the Associated Line Key). 18 Ringer Loudness, 44 Ringer Off.

99

Issue

Status Lights, 5 Switch-based features,

87 Switching System National ISDN Compliance Issues, 2 System Feature Inspection, 94 TA-TAPI,

11 Terms That May Be New to You, 10 Time,

72,

100

Transfer, Transfer a Call,

11,

100

36

Transfer a Call (Using the Transfer Key). 19

Types of Service Supported, 8

USER·CONTROLLED TERMINAL SETTINGS,

User-to-User Information (UUI), User-to-User Signaling (UUS),

101

41

UUS Answering, 102 UUS Originating, 102 UUS Terminating, 103 Volume UpNolume Down Keys, 7

5,

June

1999

Ringer Pitch,

46 Set Up Conference Call, Speaker,

6,

99

Speaker Control, 55

Speaker Loudness, Speaker Setting,

49

62

Speed Dial, 99

116

37

1276-00030

1275·00030 117

Siemens NI-1200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual