Intended use 26
Explanation of symbols 26
Transport and storage conditions 26
Disposal information 27
Technical information 27
Conformance information 29
Important safety information 30
Personal safety 30
Product safety 32
Country-specic information 34
3Content
Page 4
Welcome
You have chosen a Siemens hearing instrument, a reliable
partner to accompany you through everyday life. Like
everything new, it will take you a little while to become
familiar with it.
This document, along with support from your Hearing
Care Professional, will help you. You will quickly come to
appreciate the advantages and greater quality of life your
hearing instrument offers.
CAUTION
Read this user guide thoroughly and completely
and follow the safety information in this document
to avoid damage or injury.
To benet most from your hearing instrument, wear it
daily and all day long. Especially after longer periods of
living with hearing loss, a dedicated hearing training is
recommended - with a Hearing Care Professional or at
home.
Welcome4
Page 5
Your hearing instruments
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
If you have problems pressing the controls of your
hearing instruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.
Your hearing instruments5
Page 6
Components and names
Your hearing instruments are either equipped with a
LifeTube or with an earhook:
➊ Ear piece (LifeTip)
➋ Concha lock (optional)
➌ Tube (LifeTube)
➍ Earhook
Your hearing instruments6
➎ Microphone openings
➏ Push button (optional)
➐ Battery compartment
Page 7
Controls
With the push button you can, for example, adjust the volume or switch hearing
programs. The Hearing Care Professional
has assigned your desired functions to the
push button.
You can also use a remote control.
Push button
FunctionLeftRight
Program change
Volume up
Volume down
Standby/turn on
press briey, press 2 seconds
Your hearing instruments7
Page 8
Settings
Ask your Hearing Care Professional to mark your
individual settings on the following pages.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
e2e wireless enables simultaneous control of both
hearing instruments.
Read more in section "Using two hearing instruments".
Accessories
Remote controlAudio streamer
Your hearing instruments8
Page 9
Battery size and ear pieces
Batteries
Non-rechargeable (size 312)
Exchangeable ear pieces
(only with LifeTubes)
LifeTip open or closed
LifeTip double
LifeTip semi-open
Size
Your hearing instruments9
Page 10
Service information
Serial numbers
Left:
Right:
Service dates
1:
2:
3:
4:
5:
6:
Your Hearing Care Professional
Date of purchase:
Your hearing instruments10
Page 11
Batteries
When the battery is low the sound becomes weaker or
you will hear an alert signal. It depends on the battery
type how long you have until you have to replace the
battery.
Replacing non-rechargeable batteries
Remove empty batteries immediately and dispose of
according to local regulations.
Remember to have your replacement batteries
with you at all times.
Removing:
uOpen the battery compartment.
The battery falls out when the compart-
ment is completely open.
uIf the battery does not fall out, lightly
tap the instrument or use the magnet
stick. The magnet stick is available as an
accessory.
Batteries11
Page 12
Inserting:
uRemove the protective lm from the new bat-
tery.
uInsert the battery with the "+" symbol
facing up (refer to the picture).
uCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
Batteries12
Page 13
Daily use
Turning on and off
You have several options to turn your hearing instruments on or off.
Via battery compartment:
uTurning on: Close the battery compartment.
The default volume and hearing program are set.
uTurning off: Open the battery compartment.
Via push button:
uTurning on or off: Press the push button for 2 seconds.
Refer to section "Controls" for your personal settings.
After turning on, the previously used volume and
hearing program are set.
Via remote control:
uFollow the instructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program are set.
Daily use13
Page 14
■ When wearing the hearing instruments, an
optional signal can indicate when an instrument
is turned on or off.
■ Remove the batteries if the hearing instruments
are not used for several days.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
without experiencing unpleasant whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Daily use14
Page 15
Inserting
Your hearing instruments have been ne-tuned for your
right and left ear. Colored markers indicate the
side:
■ red marker = right ear
■ blue marker = left ear
To insert the hearing instrument:
uHold the tube at the bend.
uCarefully push the ear piece in
the ear canal.
uTwist it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
uLift the hearing instrument and
slide it over the top of your ear.
CAUTION
Risk of injury!
uInsert the ear piece carefully and not too deeply
into the ear.
Daily use15
Page 16
■ Insert the right hearing instrument with the
right hand and the left hearing instrument with the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional concha lock helps to securely retain the
ear piece in your ear. To position the concha lock:
uBend the concha lock and position it
carefully into the bowl of your ear (refer
to the picture).
Daily use16
Page 17
Removing
uLift the hearing instrument and
slide it over the top of your ear.
uHold the tube and pull the
ear piece carefully out.
CAUTION
Risk of injury!
uIn very rare cases the ear piece could remain in
your ear when removing the hearing instrument. If this happens, have the ear piece
removed by a medical professional.
Clean and dry your hearing instruments after usage. Read
more in section "Maintenance and care".
Daily use17
Page 18
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
uIf you prefer manual volume adjustment, press the
push button briey or use a remote control.
Refer to section "Controls" for your personal settings.
An optional signal can indicate the volume change.
Changing the hearing program
Hearing programs change the characteristics of the sound
coming through the hearing instrument. They help you
to select the optimal setup for every listening situation.
An optional signal can indicate the change of the hearing
program.
uTo change the hearing program, press the push button
briey or use a remote control.
Refer to section "Controls" and to section "Settings" for
your personal settings and for a list of your hearing
programs.
Daily use18
Page 19
Using two hearing instruments
Very rarely does hearing loss occur in only one ear,
therefore the use of two instruments ensures that you are
improving your hearing in all situations allowing you to
better participate in your daily life.
When controlling two instruments you have the following
options to, for example, change the hearing program:
■ You can control each hearing instrument separately.
■ You can control both hearing instruments simultane-
ously.
Your Hearing Care Professional has to activate the
"e2e wireless" function, enabling both hearing instruments to exchange information. You can then use
either a remote control or the user controls on either
of your instruments for the desired function e.g. volume change.
The control elements of both instruments can even be set
differently – thus offering you the degree of control you
really need.
Daily use19
Page 20
On the phone
When you are on the phone, hold the
telephone receiver slightly above your ear.
The hearing instrument and telephone
receiver have to be aligned. Turn the
receiver slightly so that the ear is not
completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a tele-
phone program.
uSwitch to the telephone program whenever you are on
the phone.
Whether a telephone program is congured for your
hearing instrument is listed in section "Settings".
On the phone20
Page 21
Audio induction loops
Many telephones as well as public places like theatres
offer the audio signal (music and speech) via an audio
induction loop. With this system, your hearing instruments can directly receive the desired signal – without
distracting noise in the environment.
You can usually recognize audio induction loop
systems by certain signs.
This function is only available in combination with
an audio streamer.
Your hearing instruments can receive this signal via an
audio streamer. Audio streamers are available as accessory. Ask your Hearing Care Professional for an appropri-
ate audio streamer and to congure a telecoil program.
uSwitch to the telecoil program whenever you are in a
place with an audio induction loop.
Whether the telecoil program is congured for your
hearing instrument is listed in section "Settings".
uFollow the instructions in the audio streamer's user
guide.
Audio induction loops21
Page 22
Maintenance and care
Siemens hearing instruments are so robust that they will
function reliably for years. It is, however, important that
you take care of your instruments and observe a few basic
rules, which will soon become habit.
Cleaning
For hygiene reasons and to maintain functionality, clean
your hearing instruments daily.
NOTICE
uDo not put the hearing instruments
in water.
Do not put LifeTubes or LifeTips in
water.
uClean your hearing instruments with a soft, dry tissue.
uIf your hearing instruments are equipped with Life-
Tubes, regularly clean the tubes with special cleaning
wires.
Refer to section "Cleaning the LifeTubes" for details.
uAsk your Hearing Care Professional for recommended
cleaning products, special care sets and further information on how to keep your hearing instruments in
good condition.
uFor a more thorough professional cleaning, take your
instruments to your Hearing Care Professional.
Maintenance and care22
Page 23
Cleaning the LifeTubes
If your hearing instruments are equipped with LifeTubes,
you can remove cerumen from the tubes using a special
cleaning wire. Ask your Hearing Care Professional for suitable cleaning wires.
uScrew off the tube.
uCarefully insert the cleaning wire
into the tube. Start from the
side opposite to the ear piece
adapter.
uPush the cleaning wire all the way through the tube.
uWipe away any cerumen or debris that is dislodged
from the tube.
uCompletely remove the cleaning wire from the tube.
uScrew the tube onto the hearing instrument.
CAUTION
Risk of damage to ear canal and ear drum.
uAlways remove the Life Cleaning Wire from
the LifeTube before reattaching it to your
hearing instrument.
Maintenance and care23
Page 24
Drying
uDry your hearing instruments overnight.
uAsk your Hearing Care Professional for recommended
drying products.
Storage
uDuring longer periods of non-use, store your hearing
instruments with open battery compartment (and batteries removed) in a drying system in order to prevent
the penetration of moisture.
Exchanging ear pieces and tubes
For hearing instruments with a LifeTube:
uAsk your Hearing Care Professional to exchange
the ear pieces and tubes approximately every
3 to 6 months or as needed.
Maintenance and care24
Page 25
Troubleshooting
ProblemPossible solution
Sound is weak.Increase the volume.
Replace the empty battery.
Clean or exchange the tube and
the ear piece.
Hearing instrument
emits whistling
sounds.
Sound is distortedDecrease the volume.
Hearing instrument
emits signal tones.
Hearing instrument
does not work.
Reinsert the ear piece until it ts
securely.
Decrease the volume.
Clean or exchange the ear piece.
Replace the empty battery.
Clean or exchange the tube and
the ear piece.
Replace the empty battery.
Turn the hearing instrument on.
Gently close battery compartment
completely.
Replace the empty battery.
Make sure the battery is inserted
correctly.
Power-on delay is active. Wait
several seconds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting25
Page 26
Important information
Intended use
Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing health specialists, e.g. acousticians, audiologists or
ENT doctors.
Use the hearing instruments and accessories only
as described in this user guide.
Explanation of symbols
Points out a situation that could lead to serious, moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better
Transport and storage conditions
During extended periods of transport and storage, please
observe the following conditions:
StorageTransport
Temperature10 to 40 °C-20 to 60 °C
Relative humidity10 to 80 %5 to 90 %
Air pressure700 to 1050 hPa200 to 1200 hPa
For other parts, such as batteries, other conditions may
apply.
Important information26
Page 27
Disposal information
Within the European Union, the marked equipment is
covered by "Directive 2002/96/EC of the European
Parliament and of the Council of 27 January 2003
on waste electrical and electronic equipment."
Amended by "Directive 2003/108/EC" (WEEE).
NOTICE
uRecycle hearing instruments, accessories and
packaging according to national regulations.
NOTICE
uTo avoid environmental pollution, do not throw
batteries into household trash.
uRecycle or dispose of batteries according to
national regulations or return them to your
Hearing Care Professional.
Technical information
Siemens Life Xmi, where "X" stands for any digit
(e.g. Siemens Life 7mi, Siemens Life 5mi, ...)
FCC ID: SGI-WL002BTE
IC: 267AB-WL002
Operating frequencies: Fc=3.28 MHz
Important information27
Page 28
N14203 (EMC and radio communications compliance
label Australia)
This Class B digital apparatus complies with Canadian
ICES-003.
Changes or modications made to this equipment not
expressly approved by SAT GmbH for compliance may
void the FCC authorization to operate this equipment.
FCC compliance
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada.
Operation is subject to the following conditions:
■ this device may not cause harmful interference, and
■ this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
Important information28
Page 29
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and
receiver.
■ Connect the equipment to an outlet on a circuit differ-
ent from that to which the receiver is connected.
■ Consult the dealer or an experienced radio/TV techni-
cian for help.
Conformance information
With the CE marking Siemens conrms compliance
with the European Directive 93/42/EEC concerning
medical devices.
For the products with e2e wireless 2.0 Siemens addition-
ally conrms compliance with the European Directive
99/5/EC (R&TTE) concerning radio and telecommunications terminal equipment.
Important information29
Page 30
Important safety information
Personal safety
CAUTION
Risk of injury!
uAlways wear the tube with an ear piece.
uMake sure that the ear piece is completely
attached.
WARNING
Risk of affecting electronic equipment!
uIn areas where the use of electronics or wireless
devices are restricted, verify if your device has
to be turned off.
WARNING
Risk of impairing the residual hearing of the user.
uUse only hearing instruments that have been
tted especially for your needs.
WARNING
Risk of injury!
uDo not use obviously damaged devices and
return them to point of sale.
Important safety information30
Page 31
WARNING
Risk of explosion!
uDo not use your hearing instruments in explo-
sive atmospheres (e. g. in mining areas).
WARNING
Choking hazard!
Your hearing instruments contain small parts
which can be swallowed.
uKeep hearing instruments, batteries and acces-
sories out of reach of children and mentally
disabled persons.
uIf parts have been swallowed consult a physi-
cian or hospital immediately.
Siemens offers special hearing instruments for the
tting of infants and small children.
uAsk your Hearing Care Professional for further
information.
Important safety information31
Page 32
Product safety
NOTICE
Leaking batteries damage the hearing instruments.
uTurn the hearing instruments off when not in
use to preserve the battery.
uRemove batteries when the instruments are not
in use for a prolonged period of time.
NOTICE
uProtect your hearing instruments from extreme
heat. Do not expose them to direct sunlight.
NOTICE
uDo not dry your hearing instruments in the
microwave oven.
NOTICE
Different types of strong radiation, e. g. during
X-ray or MRI head examinations, may damage
hearing instruments.
uDo not wear the hearing instruments during
these or similar procedures.
Weaker radiation, e. g. from radio equipment or
airport security, does not damage the hearing
instruments.
Important safety information32
Page 33
NOTICE
uProtect your hearing instruments from high
humidity. Do not wear them in the shower or
when you apply make-up, perfume, aftershave,
hairspray or suntan lotion.
Only for two instruments or the use of a remote control:
In some countries restrictions for the usage of
wireless equipment exist.
uRefer to local authorities for further informa-
tion.
NOTICE
Your hearing instruments are designed to comply
with international standards on electromagnetic
compatibility but interference with nearby electronic devices could occur. In this case, move away
from the source of interference.