Siemens GIGASET C385 Operating Manual

Issued by Gigaset Communications GmbH Schlavenhorst 66, D-46395 Bocholt Gigaset Communications GmbH is a trademark licensee of Siemens AG

www.gigaset.com

Gigaset

C385

Gigaset

The handset at a glance

15 14

12 11

1 Display in idle status (example) 2 Charge status of the

batteries( 3 Display keys ( 4 Message key (

Access to calls and message

lists;

Flashes: new message or new call

Ð×V

01.10.08 07:15

¢ page 11)

¢ page 17)

¢ page 27)

5 End call key, On/Off key

End call, cancel function, go back one menu level (press briefly), back to idle status (press and hold), activate/deactivate handset (press and hold in idle status)

6 Hash key

Keypad lock on/off (press and hold in idle status); toggle between upper/lower case and digits

7 Internal key

Make an internal call (

8 Microphone

9 Recall key (

- Recall (flash)

- Insert a dialling pause (press and hold)

10 Star key

Ringer tones on/off (press and hold), With an existing connection: Switch between dial pulsing/touch tone dialling (press briefly)

11 Key 1 (

Dial answer machine (C385 only)/ network mailbox (press and hold)

12 Connection socket for headset

(

¢ page 15)

13 Tal k key

Answer a call, open last number redial list (press briefly), start dialling (press and hold) When writing an SMS: send SMS

14 Handsfree key

Switch between earpiece and handsfree mode; Lights up: handsfree activated Flashes: incoming call

15 Control key ( 16 Answer machine icon (C385 only)

Answer machine switched on; Flashes: Answer machine is recording a message or is being operated by another internal party

17 Signal strength (

¢ page 48)

¢ page 39)

¢ page 17)

¢ page 42)

¢ page 11)

Gigaset contact numbers:

For personal advice on our range of products and for repairs or guarantee/warranty claims call:

Service Centre UK: 08453 6708 12

(local call cost charge)

Please have your proof of purchase ready when calling.

The base station at a glance

You can use the keys on the base station to register handsets to the base station, search for handsets (paging), and operate the integrated answer machine (Gigaset C385 only).

Gigaset C385 base station

¢ page 42

During message playback:

3Play/Stop key:

Play back new messages from answer machine or cancel the playback (press briefly). Play back new and old messages (press and

hold). LED flashes: At least one new message is

present. LED flickers: Memory is full.

4 Skip to next message (press once) or next

message but one (press twice).

5 Skip back to beginning of message (press

once) or to previous message (press twice). 6 Delete current message. 7 Adjust volume during message playback:

ð = quieter; ñ = louder.

While an external call is being signalled:

adjust ringer tone volume.

Please note:

u If the answer machine is being oper-

ated from a handset or if it is recording

a message, it cannot be operated from

the base station.

u If the LED flashes although the answer

machine is switched off, it means that

there is still at least one new message

that has not been played back yet.

1 Registration/paging key:

Press briefly: Search for handsets (paging),

¢ page 42.

Press and hold: Register handsets and DECT devices,

2 On/Off key: Activate/deactivate answer ma-

chine.

LED lights up: Answer machine is activated. LED flashes: The answer machine is record-

ing a new message.

¢ page 41.

Gigaset C380 base station

Registration/Paging key:

–Press briefly: Search for handsets

(paging),

–Press and hold: Register handsets and

DECT devices,

¢ page 42.

¢ page 41.

The handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The base station at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Check the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up the base station and charging cradle (if included) . . . . . . . . . . . . 8

Connecting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting the charging cradle (if included) . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

What would you like to do next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Illustration of operating steps in the user guide . . . . . . . . . . . . . . . . . . . . . . 20

Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Handsfree talking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the directory and lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Last number redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Automatic network provider code (preselection) . . . . . . . . . . . . . . . . . . . . . 29

Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Writing/sending an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Receiving an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting SMS centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SMS on a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents

Activating/deactivating SMS function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

SMS troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Operating the answer machine of the

Gigaset C385 base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Activating/deactivating call screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting up the answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Resetting fast access for the answer machine using key 1 . . . . . . . . . . . . . . 37

Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . 38

Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring fast access for the network mailbox . . . . . . . . . . . . . . . . . . . . . 39

Viewing the network mailbox report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using several handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Locating a handset ("paging") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Listening in to an external call (conference) . . . . . . . . . . . . . . . . . . . . . . . . . 43

Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Changing date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Changing the handsfree/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Changing ringer tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Restoring the handset to the factory settings . . . . . . . . . . . . . . . . . . . . . . . . 46

Base station settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Protecting against unauthorised access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Changing ringer tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Repeater support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Restoring the base station to the factory settings . . . . . . . . . . . . . . . . . . . . 47

Connecting the phone to a PABX . . . . . . . . . . . . . . . . . . . . . . . . . 48

Dialling modes and recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Setting pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Switching temporarily to touch tone dialling (DTMF) . . . . . . . . . . . . . . . . . . 48

Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Guarantee Certificate United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Mounting the base station to the wall . . . . . . . . . . . . . . . . . . . . 58

Mounting the charging cradle to the wall . . . . . . . . . . . . . . . . . . 58

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Safety precautions

Warning

Read the safety precautions and the user guide before use. Explain their contents and the potential hazards associated with using the telephone to

your children.

Only use the mains adapter supplied, as indicated on the underside of the base

station or charging cradle.

¢ page 52), i.e. never

¢ page 52).

Only use the recommended, rechargeable batteries ( use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury.

The operation of medical appliances may be affected. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery.

Do not hold the rear of the handset to your ear when it is ringing or when the handsfree function is activated. Otherwise you risk serious and permanent damage to your hearing.

The handset may cause an unpleasant humming noise in hearing aids. Do not install the base station or charging cradle in bathrooms or shower rooms.

The base station and charging cradle are not splash proof (

Do not use your phone in environments with a potential explosion hazard (e.g. paint shops).

If you give your Gigaset to someone else, make sure you also give them the user guide.

Please remove faulty base stations from use or have them repaired by our service, as they could interfere with other wireless services.

Please note

Not all of the functions described in this user guide are available in all countries.

First steps

Check the package contents

First steps

1 one Gigaset C380/C385 base station,

2 one mains adapter,

3 one Gigaset C38H handset,

4 one phone cord,

5 two batteries,

6 one battery cover,

7 one belt clip,

8 one user guide.

If you have purchased a

model with multiple handsets the package

should contain two batteries, a battery cover, a belt clip and a charging cradle

9 with mains adapter J

for each additional handset.

First steps

Setting up the base station and charging cradle (if included)

The base station and charging cradle are designed for use in enclosed dry rooms with a temperature range of +5 °C to +45 °C.

¤ Set up the base station and charging cradles at a central location on a flat,

non-slip surface in your house or apartment.

Please note

Pay attention to the range of the base station. This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings. The range is reduced when Eco Mode (

The phone's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on today's furnishings, the occurrence of marks on the surfaces cannot be completely ruled out.

Instructions on how to mount the base station and charging cradle to a wall,

¢ page 58.

see

Please note:

u Never expose the telephone to the influence of heat sources, direct sunlight

or other electrical devices.

u Protect your Gigaset from moisture, dust, corrosive liquids and vapours.

Connecting the base station

¢ page 40) is activated.

¤ First connect the

mains adapter 1.

¤ Then connect the

telephone jack 2 and insert the cables into the cableducts.

Please note:

u The mains adapter

must always be connected, as the phone

will not operate without mains connection.

u Only use the mains adapter and phone cord supplied. Pin connections on

telephone cables can vary (pin connections

¢ page 53).

Connecting the charging cradle (if included)

¤ Connect the flat plug of the mains

adapter 1.

¤ Plug the mains adapter into the plug

socket 2.

If you need to disconnect the plug from the charging cradle, press the release button 1 and disconnect the plug 2.

First steps

Setting up the handset for use

The display is protected by a plastic film.

Please remove the protective film!

Inserting the batteries and closing the battery cover

Warning

Use only the rechargeable batteries recommended by Gigaset Communications GmbH (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. For example, the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

* Gigaset Communications GmbH is a trademark licensee of Siemens AG.

¤ Insert the batter-

ies the right way round. The polarity is indicated in/on the battery compartment.

(¢ page 52). Never use a conventional

If you need to open the battery cover, for instance to replace the batteries, place your fingertip in the cavity on the casing and pull the battery cover upwards.

¤ First insert the battery cover

at the top a.

¤ Then press the cover b

until it clicks into place.

Attaching the belt clip

The handset has notches on each side to accommodate the belt clip.

¤ Press the belt clip onto the back

of the handset so that the notches on the belt clip click into position.

Placing the handset in the base station and registering

Before you can use the phone, you must

Place handset

into base

Handset is

registering

first register the handset to the base station.

¤ Place the handset with the display

facing up in the base station.

The handset registers automatically. Registration can take up to 5 minutes.

Do not remove the handset from the base station during this time.

First steps

ÐV

If you have purchased a model with multiple handsets, repeat the registration process for each handset. Handsets are assigned the lowest available internal number (1–4). If more than one handset is registered to the base station the internal handset number appears on the display, e.g. INT 2. If the internal numbers 1–4 are already assigned to other devices, the number 4 will be overwritten.

The following is displayed after successful registration:

u the strength of the reception signal

between base station and handset: – good to poor: ÐiÑÒ –no reception: | flashes

u battery charge status:

– = e V U (flat to full) – = flashes: batteries almost flat – e V U flashes: charging proce-

dure

First steps

Please note

u Each key press interrupts the automatic registration. u If automatic registration does not work, the handset will have to be

registered manually (

To charge the batteries, leave the handset in the charging cradle.

¢ page 41).

Please note

Only place the handset in the base station or charging cradle that is intended for it.

Should you have any questions and problems

¢ page 49.

Initial charging and discharging of batteries

The correct charge level can only be displayed if the batteries are first fully charged and discharged.

¤ Place the handset in the base station or

charging cradle for eleven hours.

¤ Then remove the handset

11 h

Please note

u After the first battery charge and discharge you may replace your hand-

set in its base station or charging cradle after every call.

u Always repeat the charging and discharging procedure if you remove the

batteries from the handset and reinsert them.

u The batteries may warm up during charging. This is not dangerous. u After a while, the charge capacity of the batteries will decrease for

technical reasons.

from the base station or charging cradle and do not replace it until the batteries are completely discharged.

First steps

Setting the date and time

Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm can be used.

Settings

U OK

¤ Press the key below §Menu§ on the

display screen to open the main menu.

¤ Press the bottom of the control

key ...

... until the Settings menu item appears.

¤ Press the key below §OK§ on the

display screen to confirm your selection.

Date/Time

The Date/Time menu item appears on the display.

U OK

¤ Press the key below §OK§ on the

display screen to open the input field.

First steps

Enter Date: [01.10.2008]

T OK

Enter Time: [07:15]

T OK

¤ The active line is marked [...].

Enter day, month and year as an 8-digit number via the handset, e.g.  Q2QQNfor 01/10/08.

If you want to correct an entry, press the top or bottom of the control key to toggle between fields.

¤ Press the key below §OK§ on the display

screen to confirm your selection.

¤ Enter the hours and minutes as

four digit numbers via the handset

QM 5for 7:15 hours.

e.g. If necessary, use the control key to toggle between fields.

Q

Saved

¤ Press the key below §OK§ on the display

screen to confirm your selection.

The display shows Saved. You will hear a confirmation tone.

¤ Press and hold the end call key a to

return to the idle status.

Display in idle status

Once the phone is registered and the time set, the idle display is shown as in this example. If the answer machine is activated, the answer machine icon × will also be displayed in the header.

Your answer machine is set with a prerecorded announcement.

Please note

The range icon is only displayed in idle status if Eco Mode+ (¢ page 40) is deactivated.

Your phone is now ready for use.

Connecting the headset

ÐV

01.10.08 07:15

You can connect various headset types (with 2.5 mm jack connector), including HAMA Plantronics M40, MX100 and MX150.

First steps

A compatibility list of tested headsets can be found on the Internet at: www.plantronics.com/productfinder

First steps

What would you like to do next?

Now you have successfully started your Gigaset you will probably want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects.

If you are unfamiliar with menu-driven devices such as other Gigaset telephones you should first read the section entitled "Using the phone"

¢ page 17.

Information on ... ... is located here.

Setting the ringer tone melody and volume page 44

Setting the handset volume page 44

Recording a personal message for the answer machine page 35

Setting Eco Mode / Eco Mode+ page 40

Operating the telephone on a PABX page 48

Registering existing Gigaset handsets to a base station page 41

Transferring directory entries from existing Gigaset handsets to the new handset(s)

If you have any questions about using your phone, please read the tips on troubleshooting (

¢ page 49) or contact our Customer Care team (¢ page 49).

g g g g g g

page 26

Using the phone

Control key

In the following description the side of the control key you need to press for each operation is indicated accordingly, e.g. "press the top of the control key".

The control key has a number of different functions:

When the handset is in idle status

s Open the directory. t Call up the menu for setting the handset's call volume

In the main menu, in submenus and lists

t/ s Scroll up/down line by line.

In input fields

Use the control key to move the cursor to the left t or right s.

During an external call

s Open the directory. t Adjust the loudspeaker volume for earpiece and handsfree mode.

Using the phone

for

¢ page 44), ringer tones (¢ page 44) and advisory tones

(

¢ page 45).

(

Display keys

The function of the display keys changes depending on the particular operating situation. Example:

Important display keys:

W Delete key: deletes one character at a time from right to left.

U OK

Open a context-dependent menu. Confirm selection.

Go back one menu level or cancel operation. Open the last number redial list.

Current display key functions are shown in the bottom display line.

Display keys

Using the phone

Keys on the keypad

c / Q / * etc.

Press the matching key on the handset.

~ Enter digits or letters.

Correcting incorrect entries

You can correct incorrect characters in the text by navigating to the incorrect entry using the control key. You can then:

u press X to delete the character to the left of the cursor, u insert characters to the left of the cursor, u overwrite the character (flashing) when entering the time and date etc.

Menu guidance

Your telephone's functions are accessed using a menu that has a number of levels.

Main menu (first menu level)

¤ When the handset is in idle status, press §Menu§

The main menu functions are shown on the display as a list with name and icon.

To access a function, i.e. to open the corresponding submenu (next menu level):

¤ Navigate to the function using the control key q. Press the display key §OK§.

to open the main menu

Submenus

The functions in the submenus are displayed as lists. To access a function:

¤ Scroll to the function with the control key q and press §OK§.

Or:

¤ Enter the corresponding digit combination (¢ page 21).

Briefly press the end call key a once to return to the previous menu level/ cancel the operation.

Reverting to idle status

You can revert to idle status from anywhere in the menu as follows:

¤ Press and hold the end call key a.

Or:

¤ Do not press any key: after 2 minutes the display will automatically revert

to idle status.

Any settings you have not confirmed by pressing An example of the display in idle status is shown on ¢ page 15.

§OK§ will be discarded.

Activating/deactivating the handset

a With the phone in idle status, press and hold the end call key (con-

firmation tone) to switch off the handset. Press and hold the end call key again to switch the handset on.

Activating/deactivating the keypad lock

The keypad lock prevents any inadvertent use of the phone. # Press and hold the hash key to activate or deactivate the keypad

lock. You will hear the confirmation tone.

When the keypad lock is activated you will see the Ø icon on the display and a message when you press a key.

The keypad lock is deactivated automatically if someone calls you. It is reactivated when the call is finished.

Using the phone

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