Siemens Digiscan M Troubleshooting Guide

DIGISCAN M

Troubleshooting Guide

Acquisition workstation, image reader

SP

The reproduction, transmission or use of this document or its contents is not permitted without express written authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model _or_ design,_are_ reserved.

English Print No.: SPB7-420.840.01.03.02 Doc . Gen. Date: 11.02

Replaces: SPB7-420.840.01.02.02 66 31 662

0 - 2 Revision

Chapter Page Revision

All All 03

Document revision level

The document corresponds to the version/revision level effective at the time of system delivery. Revisions to hardcopy documentation are not automatically distribute d.

Please contact your local Siemens office to order current re vision levels.

Disclaimer

The installation and service of equipment described herein is to be performed by qualified personnel who are employed by Siemens or one of its affiliates or who are otherwise authorized by Siemens or one of its affiliates to provide such services.

Assemblers and other persons who are not employed by or otherwise directly affiliated with or authorized by Siemens or one of its affiliates are directed to contact one of the local offices of Siemens or one of its affiliates before attempti ng installation or service procedures.

DIGISCAN M SPB7-420.840.01 Page 2 of 4 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Contents 0 - 3

Page

1 _______Prerequisites __________________________________________________1 - 1

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

General remarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

Documents required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1

CD-ROM and diskette required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1

Tools, meters and appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2

General remarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2

Tools, meters and appliances required . . . . . . . . . . . . . . . . . . . . . . . 1 - 2

Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2

2 _______First aid_______________________________________________________2 - 1

Fault isolation chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1

Explanations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3

Software installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3

Check setting s of ha rdware configuration . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3

3 _______Error symptoms________________________________________________3 - 1

Acquisition workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1

No images displayed on LCD monitor. . . . . . . . . . . . . . . . . . . . . . . . 3 - 1

No images displayed on SIMOMED monitor (option) . . . . . . . . . . . . . . . . 3 - 1

Problem to log in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 1

If warning about full disk appears during syng o start-up . . . . . . . . . . . . . . 3 - 1

If warning about invalid licens e appears during syngo start-up . . . . . . . . . . . 3 - 1

All problems with acquisition workstation . . . . . . . . . . . . . . . . . . . . . . 3 - 1

No contact with image reader . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 2

No contact with network onsite . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2

If the computer do not boot from the hard disk . . . . . . . . . . . . . . . . . . . 3 - 2

If the workstation does not start after an unplanned power cut off . . . . . . . . . 3 - 2

Problem with barcode scanner . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 2

Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3

Spatial resolution less than 8 lp/ mm. . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3

Measured mean value not equal to 400 (or customer preferred ) +32. . . . . . . . 3 - 3

Phantom image quality not achieved . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3

AEC reproducibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 3

Damaged imaging plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3

Hardcopy camera (option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4

Print problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4

CD-RW drive / MOD drive (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5

Problem to save to CD-RW drive . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 5

Problem to read from CD-RW drive . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5

All problems with MOD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 5

Problem to save to MOD drive. . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 5

Problem to read from MOD drive . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5

Problem to communicate with CD-RW drive or MOD drive . . . . . . . . . . . . . 3 - 6

Siemens-Elema AB SPB7-420.840.01 Page 3 of 4 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

0 - 4 Contents

Page

Communication Switch (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7

No contact with the mammomat . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7

4 ______ Messages ________________________ ____________________________ _4 - 1

General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1

Syngo event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1

Service messages found in syngo event log . . . . . . . . . . . . . . . . . . . . . . 4 - 4

ACBE (Acquisition control backend) . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5

AQBE (Acquisition backend) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8

AQFE (Acquisition frontend) . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 10

Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 10

ESC (Examination session server client) . . . . . . . . . . . . . . . . . . . . . .4 - 14

ESE (Examination session errors) . . . . . . . . . . . . . . . . . . . . . . . . .4 - 15

ESS (Examination session server) . . . . . . . . . . . . . . . . . . . . . . . . .4 - 21

FCRBE (Image reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 21

IPBE (Image processing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 30

MBE (MAMMOMAT backend) . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 32

Service messages displayed on the AWS screen . . . . . . . . . . . . . . . . . . .4 - 32

Operator messages displayed on the AWS screen. . . . . . . . . . . . . . . . . . .4 - 33

Operator message displayed on the generator control panel . . . . . . . . . . . . .4 - 44

5 ______ Image reader __________________________________________________5 - 1 6 ______ Changes to previous versi on ____________ ___ __ __ ___ _______________6 - 1

DIGISCAN M SPB7-420.840.01 Page 4 of 4 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Prerequisites 1

Safety information 1

General remarks 1

• The product-specific safety inf ormation contained in this document, as well as the

general safety information must be observed.

• The general ESD guidelines must be observed.

• Pull out boards only when the unit is swit ched off.

Laser safety 1

• When working with an open laser, the leather gloves and las er safety glasses must be

worn.

• Non-reflecting tools must be used.

• See also “Safety and Radiation Protection Guideli nes” ARTD 2.

Documents required 1

• DIGISCAN M Quality Control Manual, SPB7-420.210.01...

1 - 1

• DIGISCAN M Software acquisition workstation, SPB7-420.816 .01...

• DIGISCAN M Installation Instructions, SPB7- 420.812.01...

• DIGISCAN M Start-up, SPB7-420.815.01...

• DIGISCAN M Maintenance, SPB7-420.831.01...

• DIGISCAN M Instructions for Use, SPB7-420.201.01. ..

• MAMMOMAT 3000 Nova Service Program, SPB7-230.114...

• Option: MAMMOMAT 3000 Nova - Opdimar Service Instructions, SPB7-230.0 61...

• If reader is not serviced by Fuji: Fuji Service Manual FCR 5000MA plus, 009-058...

CD-ROM and diskette required 1

• Windowsr 2000 software CD-ROM.

• ASCRx software CD-ROM.

• A backup floppy with the software setti ngs.

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1 - 2 Prerequisites

Tools, meters and appliances 1

General remarks 1

The recommended equipment meets the specifications and are suit able for the measurements and checks listed. If other devices are used, make sure that they also meet the specifications and are suitable for the listed measurements and checks. If in doubt, contact CS Headquarters Support Center +49-9191-18 8080

The required adjustment and calibration intervals must be maintained. Before any measurement or test equipment is used, it must first be subjected to a visual

check. Damaged measurement or test equipment which can influence the accuracy of the test result may not be used.

NOTE

All tools, meters and appliances with the exception of those marked “*”, are listed along with their specificati ons in the STC (Service Tools Catalogue).

Tools, meters and appliances required 1

• Standard tool kit

NOTE

Tools, meters and appliances required for the image quality tests are listed with the tests in the

DIGISCAN M Quality Control Manual, SPB7-420.210.01... .

Abbreviations 1

ASCRx Acquisition workstation software based on syngor

(x is product version) AWS A CSE C IP I IP address I MOD M

cquisition Workstation

ustomer Support Engineer maging Plate nternet Protocol address

agneto Optical Disc

syngo is a registered trademark of Siemens AG.

DIGISCAN M SPB7-420.840.01 Page 2 of 2 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

First aid 2

Fault isolation chart 2

2 - 1

2. Start up M3000 Nova and Opdima (option)

OK?

3. See product-accompanying documentation.

NOTE

START

1. Restart all components.

4. Start up image reader OK?

NoNo

5. See product-accompanying documentation.

This chart is to be regarded as a guide only, and not as a complete service tool. It will guide you to the appropriate chapter within this document.

If the acquisition workst ation is ON, start b y reading t he error log. Otherwise follow the fault isolation chart below.

6. Start up AWS OK?

Yes

No

7.

Examination data on

hard drive allowed to be

missed?

Yes

8 a. Check monitor settings.

No

8 b. Reinstall ASCRx

8 c. Send computer to SPS,

Siemens-Elema.

9 a. Check monitor settings. 9 b. Reinstall

Windows 2000 and ASCRx.

10. Login OK?

Yes

12. Error message displayed?

No

14. Error defined in log?

No

16. Function check OK?

Yes

18. Configuration settings OK?

Yes

20. Problem still present?

No

System OK

Yes

No

Yes

11. Check keyboard settings.

13. See list in Chapter 4.

15. Trace the trouble and correct according to error description.

17. Check hardware.

19. Change settings.

Contact your service

support center

FFDM00096

Fig. 1

Siemens-Elema AB SPB7-420.840.01 Page 1 of 4 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

2 - 2 First aid

Explanations 2

Step Explanation

1 Restart the system. 2 Start up the MAMMOMAT 3000 Nova and Opdimar (option). 3 See MAMMOMAT 3000 Nova Service Program and/or

MAMMOMAT 3000 Nova - Opdimar Service Instructions. 4 Start up the image reader. 5 6 Start up the acquisition workstation. 7 Confirm with operator if backup of all essential examination data has been

8 a

8 b Reinstall ASCRx. 8 c Exchange computer. Send broken computer to SPS, Siemens-Elema for

9 a

9 b Reinstall Windows 2000 and ASCRx. 10 Log in as meduser. 11 Check keyboard language settings. 12 Messages are displayed automatically if any. 13 Take measures according to the displayed error message. 14 Errors that occur during usage are logged.

See Fuji Service Manual FCR 5000MA plus.

done.

To make sure suspected problems during start-up of AWS is not

caused by black monitor,

data retrieval.

check monitor settings.

To make sure suspected problems during start-up of AWS is not

caused by black monitor,

check monitor settings.

15 Take measures according to the logged error message. 16 Perform the function check described in DIGISCAN M Start-up. 17 Check hardware. 18 See DIGISCAN M Software acquisition workstation to see which initial

configuration settings that are recommended. 19 Change configuration settings. 20 If the problem is still present, contact your service support centre.

DIGISCAN M SPB7-420.840.01 Page 2 of 4 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

First aid 2 - 3

General 2

In general, always check the log files for more information, see "Messages" on Page 4 - 1.

Software installation and configuration 2

Make sure that the acquisition workstation software is correctly installed and configured,

see DIGISCAN M Software acquisition workstation, SPB7-420.816.01... .

Make sure that the image reader software is correctly configured,

see DIGISCAN M Start-up, SPB7-420.815.01... .

Check settings of hardware configuration 2

Make sure that the hardware settings are correct, see DIGISCAN M Installation Instruc-

tions, SPB7-420.812.01... and DIGISCAN M Start-up, SPB7-420. 815.01... .

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2 - 4 First aid

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DIGISCAN M SPB7-420.840.01 Page 4 of 4 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Error symptoms 3

Acquisition workstation 3

No images displayed on LCD monitor 3

• Check cables.

• Green LED indicates monitor synchronized with comput er.

Yellow LED indicates monitor not synchr onized with computer.

• Make sure that the monitor is installed bef ore the computer is switched ON.

• Press the SELECT button. If a menu is shown the monitor is functi oning.

• Check that DVI SELECTION is set to DIGITAL.

• Make sure that the brightness and contrast is not set to minimum.

• Restart the acquisition workstation.

No images displayed on SIMOMED monitor (option) 3

• Check cables.

Problem to log in 3

3 - 1

• Check that the keyboard layout is set according to correct language, for instruct ions see

DIGISCAN M Software acquisition workstation , SPB7-420.816.01... .

If warning about full disk appears during syngo start-up 3

The free disk space has to be enough for at least 100 exposures. If not, a warning appears.

• Archive images on MOD and/or CD-R and/or send them to archive syst em and/or

viewing station according to DIGI SCAN M Instructions for Use, SPB7-420.201.01... .

• Check that the archiving routine confi gured for the hospital works properl y.

If warning about invalid license appears during syngo start-up 3

• Check that the dongle is connected to the parallel port . The license is connected to the ID

of the dongle.

• Create a new license.

All problems with acquisition workstation 3

• To check that the computer components are correct,

call up Start > Control Panel > System > Hardwa re. Technical specifications for t he components are listed in DIGISCAN M Instructi ons for

Use, SPB7-420.201.01... .

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3 - 2 Error symptoms

No contact with image reader 3

• Check cable.

• Check in the image reader for the IP addresses of the im age reader and the acquisition

workstation: In the M-Utility select 2 for configuration and t hen 7 for addresses.

• Check in the acquisition workstation for the IP addresses of the image reader and the

acquisition workstation: Call up C:\WINNT\System 32\drivers\ etc\hosts.

• Compare the IP addresses found above with the initi al IP address settings, see

DIGISCAN M Start-up, SPB7-420. 815.01... .

• Compare also the IP addresses in the image reader with t he IP addresses in the

acquisition workstation.

• Ping the image reader from the acquisition work station:

Call up Start > Utilities > Accessories > Command Prompt. Type “ping” and the IP address of the image reader in the DOS window.

No contact with network onsite 3

• Check cable.

• Ping a computer on the network from the acquis ition workstation:

Call up Start > Utilities > Accessories > Command Prompt. Type “ping” and the IP address of the computer in th e DOS window.

If the computer do not boot from the hard disk 3

• During the boot routine, press F2 to get into the SCSI -BIOS.

• Select Main > Boot options > Boot sequence.

• Select “Adaptec SCSI CDROM drive” and press <space> to add “!” before “Adaptec

SCSI CDROM drive”.

• Select “+Diskette standard” and press <space> to add “!” before “+Diskette

standard”.

• Save settings.

If the workstation does not start after an unplanned power cut off 3

• Unplug the mains cable from the wall socket.

• Connect the mains cable and switch on the workstation.

Problem with barcode scanner 3

• Check cables.

• Re configure the barcode scanner according to DIGISCAN M Star t-up, SPB7-

420.815.01... .

• Call up Start > Programs > Accessories > Wordpad. Read the projecti on view

barcodes with the barcode scanner. A sequence of numbers should appear in Wordpad.

• In case of barcode scanner failure, try t o type in the Wordpad with the keyboard. If it

works, exchange barcode scanner.

DIGISCAN M SPB7-420.840.01 Page 2 of 8 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Error symptoms 3 - 3

Image Quality 3

Spatial resolution less than 8 lp/mm 3

Monitor:

• Check monitor settings, see DIGISCAN M Quality Control Manual, SPB7-42 0.210.01... .

• Exchange IP and IP cassette.

• If image reader service is done by Fuji, cont act the Fuji service organization.

• If image reader service is done by Siemens, see Fuji Service Manual FCR 5000MA plus,

009-058... .

Hardcopy camera:

• Exchange IP and IP cassette.

• If image reader service is done by Fuji, cont act the Fuji service organization.

• If image reader service is done by Siemens, see Fuji Service Manual FCR 5000MA plus,

009-058... .

• Contact the hardcopy camera manufacturer.

Measured mean value not equal to 400 (or customer preferred) +32 3

• Recalibrate AEC according to DIGISCAN M Start-up, SPB7-420.815.01.. . .

Phantom image quality not achieved 3

• Exchange IP and IP cassette.

• If service is done by Fuji, contact the Fuj i service organization.

• If service is done by Siemens, see Fuji Service Manual FCR 5000MA plus, 009-058... .

AEC reproducibility 3

• Exchange IP and IP cassette.

• Recalibrate AEC according to DIGISCAN M Start-up, SPB7-420.815.01.. . .

• See MAMMOMAT 3000 Nova documentation.

Damaged imaging plate 3

• Exchange IP.

• Check operators handling of IPs.

• If service is done by Fuji, contact the Fuj i service organization.

• If service is done by Siemens, see Fuji Service Manual FCR 5000MA plus, 009-058... .

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3 - 4 Error symptoms

Hardcopy camera (option) 3

Print problem 3

• Check cables.

• IP address from network administrator at the hospi tal.

• Check that a supported and recommended hardcopy camera is connected.

• Contact the hardcopy camera manufacturer.

DIGISCAN M SPB7-420.840.01 Page 4 of 8 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Error symptoms 3 - 5

CD-RW drive / MOD drive (option) 3

• Check that correct media is used.

• Check that write protection is not acti vated.

Problem to save to CD-RW drive 3

• Check if CD-ROM is full.

• Try to save to a new CD-ROM.

• Power OFF and reboot the acquisition workstation.

• Change the CD-RW drive.

Problem to read from CD-RW drive 3

• Insert another CD-ROM in the CD-RW drive and check if that c an be read.

• Power OFF and reboot the acquisition workstation.

• Change the CD-RW drive.

All problems with MOD drive 3

• Make sure that the SCSI cables are properly connected and fixed to the units and that

the cable is not bent to m uch just behind the MOD drive .

• Check that the MOD drive is terminated corr ectly .

Problem to save to MO D d rive 3

• Make sure that MOD drive is switched ON.

• Make sure that the MOD is formatted.

• Check if MOD is full.

• Try to save on new MOD.

• Power OFF and reboot the acquisition workstation .

• Check cables and termination.

• Change MOD drive.

Problem to read from MOD drive 3

• If it is a new disk, press OK (this will format the disk). Else, press Cancel.

• Insert another MOD in the MOD drive and check if that can be read.

• Power OFF and reboot the acquisition workstation .

• Check cables and termination

• Change MOD drive.

Siemens-Elema AB SPB7-420.840.01 Page 5 of 8 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

3 - 6 Error symptoms

Problem to communicate with CD-RW drive or MOD drive 3

Check of SCSI settings.

• During the boot routine, press CTRL + A to get into the SCSI-BI OS.

• Select Configure > View Host Adapter Settings and press Enter.

• Select Advanced > Configuration Options and press Enter.

• Select BIOS Support for Bootable CD-ROM.

• Set to Enabled.

• Press Esc.

• Select SCSI Disk Utilities and press Enter.

• If a MOD drive is available, set the CD-RW ID to 6 and the MOD ID t o 4.

• Press Esc.

• Select Exit Utility? and press Yes.

• Press Enter.

DIGISCAN M SPB7-420.840.01 Page 6 of 8 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Error symptoms 3 - 7

Communication Switch (option) 3

No contact with the mammomat 3

• Check that the cables are properly connected.

• Check the that the setting of the communication swit ch is set to AWS.

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3 - 8 Error symptoms

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DIGISCAN M SPB7-420.840.01 Page 8 of 8 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4

General 4

In the syngo e v ent log, service messages and operator messages , which are dis pla yed on the acquisition workstation screen, are found.

Syngo event log 4

• Log in as “meduser”.

• Select Opti ons > Service > Local Service in the window menu header.

4 - 1

• Enter the service key (14 character in 1s t mask and 6 character in 2nd mask).

• Confirm w ith OK.

Siemens-Elema AB SPB7-420.840.01 Page 1 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 2 Messages

The Service Home menu appears.

• Select Event Log in header.

DIGISCAN M SPB7-420.840.01 Page 2 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 3

• Select the appropriate eventlog file here.

• Select the period of time under consideration in Time Range.

• Evaluate the corresponding messages for conspicuous features.

• Close the window by clicking in the upper right cor ner.

Siemens-Elema AB SPB7-420.840.01 Page 3 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 4 Messages

Service messages found in syngo event log 4

%1, %2, %3, %4 and %5 are used to insert additional message and are dependent on which kind of message is used and which part of the program it is used in.

DIGISCAN M SPB7-420.840.01 Page 4 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 5

ACBE (Acquisition control backend) 4

Severity Message Explanation Action Information

Error In %1: Unable to pre-

pare image %2.

Error In %1: Received notifi-

cation that the data for image %2 timed out from the reader. The image is not stored on disk.

Error In %1: The dicom-data

for image %2 from FCRBE is incorrect. Image is no t stored on disk.

Error In %1: Derived image

%2 cannot be created and prepared.

Error In %1: Error while pro-

cessing derived image %2.

It was not possible to create and prepare an image.

An internal error has occured.

An error with IPBE has occured.

Please free resources on the system and try again.

Please try re-outputting the image from the reader again.

Please re-output the image from the reader later.

Please free resources on the system and try again.

Re-start the applacation and try the whole image reading process again.

For an exposure it is needed to create and prepare an image.

The image-data cannot be read from the reader. No data is stored for that image.

The dicom data cannot be read correctly. The image is not stored.

For an exposure it is needed to create and prepare an image.

The error occured while IPBE processed the original image and was creating the derived image.

Error In %1: The UC6 State

Machine is going to error state, %2.

Error In %1: The fatal error in

UC6 state machine occured, %2.

Error In %1: The image has

no values to change the size of cassette, %2.

Error In %1: The UC3 State

Machine is going to error state, %2.

Error In %1: The fatal error in

UC3 state machine occured, %2.

An internal error has occured.

Fuji Reader send bad image header.

An internal error has occured.

None State machine has

gone into error state. Read the documentation for the possible reasons.

reboot the application The logic of UC6

machine fail ed. Nonrecoverable.

None The image which was

read from the cassette is damaged.

None State machine has

gone into error state. Read the documentation for the possible reasons.

reboot the application The logic of UC3

machine fail ed. Nonrecoverable.

Siemens-Elema AB SPB7-420.840.01 Page 5 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 6 Messages

Severity Message Explanation Action Information

Warning The Patient information

sent by FCRBE differs from (%1) to (%2)

Error There is no appropriate

image in the system to perform re-output operation

Informational ACBE switched to

ACM mode

Error The initialization of

ACBE registry object failed

Error IPBE communication

error

An internal error has occured.

Information Information to the ser-

An internal error has occured.

Please register a correct patient first and then try to develop cassette (re-output image)

Please restart the application

vice technitian Please correct the reg-

istry and resatart the examination in AEC mode

Please restart the application..

DICOM tag for patient sent by FCRBE differs from those in AQW.

Either choose another image with correct patient name or start new examination with patient wh ich belongs to image being sent.

Default Information goes here

Use this information for debug purposes

The error can occur becaurse of either possible crash of the system or incorrect installation of the software.

IPBE module is not running. Check if all DLLs are in their place.

Error Ima ge reo utput i n A CM

mode is not allowed

Error The cassette size dif-

fers from that sent by Fuji reader

Error Cassette cannot be

developed in the reader unless an examination is in progress. Please, register a patient first.

Error FCRBE sent proxy with

unknown id (%1)

Error The data from MBE

came in wrong workflow state.

Error Could not unlink cas-

sette by ESS.

Error No more images are

allowed to be operated

An internal error has occured.

Please exit ACM mode and repeat image reoutput

Re-register cassette and re-output the image one more time

Please register a patient and repeat the operation.

Contact service technitian

Call service technitian Default Information

Wrong behaviour of the operator

Default Information goes here

goes here

Information al User pressed cancel

for the operation "%1"

DIGISCAN M SPB7-420.840.01 Page 6 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

An internal error has occured.

Information, do nothing.

Default Information goes here

Messages 4 - 7

Severity Message Explanation Action Information

Error Data for VIEWPOSI-

TION sent by FCRBE cannot be parsed

Error Cannot map barcode to

image in ESS.

Error The image does not

have laterality and/or view position attributes. Probably the corresponding cassette was not scanned for view barcode.

Error Cannot map image to

corresponding UC6 machine. Internal memory problem.

Error ESS aborted the oper-

ation

Error ACBE module got a

request from FCRBE with ID3 without previous ID2 and ID1 ones. Probable "Forced End of examination" and "Register examination" commands were called while FCR5000 was sending image data.

An internal error has occured.

The protocol between FCRBE and ACBE is not fulfil led. The sequence of ID proxies is ID1, ID2, ID3.

Call service technitian Default Information

goes here

Expose and scan the cassette one more time.

Take the cassette from the fuji reader, scan view barcode and try to develop it again

Call service technitian Default Information

Call service Default Information

Do nothing. Continue working.

Default Information goes here

goes here

goes here Default Information

goes here

Siemens-Elema AB SPB7-420.840.01 Page 7 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 8 Messages

AQBE (Acquisition backend) 4

Severity Message Explanation Action Information

Warning In %1: No Patient was

registered for %2.

Error In %1: Unable to Dis-

play Image for Loid %2.

Error In %1: Unable to read

configuration for %2.

Error In %1: The View-Bar-

code for image %2 was not scanned.

Error In %1: The Cassette-

Barcode for image %2 was not scanned.

Error In %1: The Barcode

%2 is not valid.

An action was triggered that requires a registered patient.

An internal error has occured.

The image was not exposed, meaning the View-Barcode has not been scanned for that image.

The image was not exposed, meaning the Cassette-Barcode has not been scanned for that image.

The scanned Barcode was not recognized as a valid Barcode.

Please register a patient and retry your action.

Please finish your current examination and try to reboot the system.

Please call Siemens Service.

Please scan the ViewBarcode for the image.

Please scan a valid Barcode.

For the action it is needed to have a patient registered.

It was not possible to display an image.

It was not possible to read the configuration from the registry.

To expose an image, Cassette- and ViewBarcodes have to be supplied for one image.

The scanned Barcode must be one of the View-Barcodes provided in the registry configuration or being composed of 8 characters and considered to be a cassette barcode.

Error In %1: The Barcode

%2 is already used on an image that has not yet been developed.

Warning In %1: The image for

barcode %2 is the last image in this examination.

Error In %1: Image for bar-

code %2 exceeds the specified amount of images.

Error In %1: The statema-

chine has gone into Error State %2.

DIGISCAN M SPB7-420.840.01 Page 8 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

The image that used the barcode first has not yet been developed.

The specified amount of images for one examination has reached.

An internal error has occured.

Please wait until the other image is developed.

Nothing. Due to the specification

Please close the examination and continue in another examination.

None The statemachine has

One Cassette can only be reused when the image that was previously on it is fully developed.

it is not possible to have more images.

Due to the specification it is not possible to have more images.

gone into error state because an error was detected.

Messages 4 - 9

Severity Message Explanation Action Information

Error In %1: The statema-

chine has gone into Fatal Error State %2.

Success In %1: The statema-

chine has left error state %2.

Error In %1: The cassette

with barcode %2 is not registered.

Warning In %1: The image for

the not registered cassette with barcode %2 will be discarded.

An internal error has occured.

Error recovery has worked.

The exposure was made with a cassette that has not been registered into the system.

The image that is on a not registered cassette cannot be used, because the cassette is not known to the system.

Please try rebooting the system.

None The error had been

The operator can decide if he has scanned the correct cassette. If so, then the image can not be used, because the cassette is not known to the system.

None. All cassettes that will

The statemachine has gone into fatal error state because an non recoverable error was detected.

resolved.

A cassette can only be used, if it is correctly registered into the system.

be used in the system must be correctly registered.

Error In %1: The cassette

%2 was not exposed by mammomat.

Error The unloading of

images using the CapPage backend failed.

Error In %1: The Operator

message text for ESS error %s cannot be found.

The image was not exposed, meaning that is has to be exposed with the mammomat before a barcode can be applied to it.

When ending an examination all images must be unloaded from the image viewing area (CapPage). This is done using the backend. This has failed.

The operator message text for an ESS error can not be found.

Please expose the image with the mammomat.

Restart the system and see if the problem persists.

Please try rebooting the system. If that does not help, please call service.

To apply the Cassetteand View-Barcodes on an image, it must first be exposed.

Default Information goes here

An error in ESS has occured, for which an operator message should be presented.

Siemens-Elema AB SPB7-420.840.01 Page 9 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 10 Messages

AQFE (Acquisition frontend) 4

Severity Message Explanation Action Information

Error An error has been

detected in the AQFE Cassette Model

An internal error has occured.

Please call service Default Information

goes here

Common 4

Severity Message Explanation Action Information

Success Operation succeeded This indicates that

everything is OK

Error A contract violation of

type %1!s! has occurred.

Statement: %2!s!

Error SE-exception occurred This is an internal error

This is an internal error of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

None None

Error Memory allocation fail-

ure

Error Unknown error This is an internal error

Error An exception has been

thrown (%1!s!)

This is an internal error of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

This is an internal error of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

None None

DIGISCAN M SPB7-420.840.01 Page 10 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 11

Severity Message Explanation Action Information

Error Windows error (code

%1!s!)

Error Unable to read configu-

ration

Error Can't determin e loca-

tion

Error Caught exception from

MedCom of type int (value=%1!s!)

This is an internal error of the Error Handling component. The Error Handling component is used for evaluating errors within applications.

None None

Error An error has occurred

in MedCom (%1!s!)

Error In %1: Unable to allo-

cate %2

Error In %1: Unable to

dynamic cast %2 to %3

This is an internal error of the Error Handling component. The Error Handling component is used for evaluating errors within applications.

None None

Siemens-Elema AB SPB7-420.840.01 Page 11 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 12 Messages

Severity Message Explanation Action Information

Error In %1: The Pointer %2

is NULL

Error In %1: Illegal state

transition %2

Error In %1: Unable to send

Proxy %2

Error In %1: Unable to Reply %2This is an internal error

This is an internal error of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

None None

Error In %1: Unable to

receive answer %2 within timeout %3 sec

Warning In %1: Ignored state

transition %2

Informational State transition from

%1 to %2

This is an internal error of the Erro r Handling component. The Error Handling component is used for evaluating errors within applications.

None None

DIGISCAN M SPB7-420.840.01 Page 12 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 13

Severity Message Explanation Action Information

Error There was an unknown

error during error handling

Warning In %1: Caught Excep-

tion type %2.

Error In %1: Unable to get

the Request-Id from ESS for %2.

Error In %1: Unable to set

the callback in ESS for %2.

This is an internal error of the Error Handling component. The Error Handling component is used for evaluating errors within applications.

This is an internal information of the Error Handling component. The Error Handling component is used for evaluating errors within applications.

This is an internal error of the Error Handling component. The Error Handling component is used for evaluating errors within applications.

None None

None Information about the

kind of error and where it was caught.

Please try rebooting the system.

It was not possible to send a command to ESS.

It was not possible to set a callback in ESS.

Error In %1: The action in

ESS was aborted: %2.

Error In %1: Unable to read

configuration for %2.

Error In %1 : Th e Vie w-N ame

for %2 has incorrect value.

Error In %1: The Lengths of

Cassette-Barcode and View-Barcode must differ %2

Error In %1: Unable to read

the Barcode-Length from Registry %2

This is an internal error of the Error Handling component. The Error Handling component is used for evaluating errors within applications.

An internal error has occured.

Please try rebooting the system.

Please call Siemens Service.

Please call Syngo Service.

Please call Siemens Service.

An action in ESS could not be finished successfull.

It was not possible to read the configuration from the registry.

The View-Barcode cannot be read from the registry.

In Order to regocnize the different types of Barcodes, it is needed that they differ in size.

The length of the barcodes cannot be read from registry.

Siemens-Elema AB SPB7-420.840.01 Page 13 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 14 Messages

ESC (Examination session server cli ent) 4

Severity Message Explanation Action Information

Error Initialization failed. This is message from

FFDM CR Examination Session Client application/utility level.

None None

DIGISCAN M SPB7-420.840.01 Page 14 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 15

ESE (Examination session errors) 4

Severity Message Explanation Action Information

Warning Only partial load of

database recovery information is available for registered cassettes. %1 retries done.

What would you like to do:

Dump information about registerd cassettes

or Retry load information

about registerd cassettes

or Accept loaded informa-

tion?

Warning Only partial load of

database recovery information is available for examination. %1 retries done.

What would you like to do:

Dump information about examination

or Retry load information

about examination or Accept loaded informa-

tion?

This is message from FFDM CR Examination Session Server

None None

Error Database recovery

failed due to lock or database problem of registered cassetes. %1 retries done.

What would you like to do:

Dump information about registered cassetes or

Retry load information about registered cassetes?

Siemens-Elema AB SPB7-420.840.01 Page 15 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

This is message from FFDM CR Examination Session Server

None None

4 - 16 Messages

Severity Message Explanation Action Information

Success No errors This is message from

FFDM CR Examination Session Server

Informational Protocol error This is message from

FFDM CR Examination Session Server

Informational DST This is message from

FFDM CR Examination Session Server

Informational STD This is message from

FFDM CR Examination Session Server

Informational Cassette with this bar-

code already exists.

Information al Internal error in the

Examination Session Server component.

Informational Barcode for cassette is

empty.

This is message from FFDM CR Examination Session Server

None None

Informational Rows or collimns for

cassette size is less

64.

Informational Aspect ratio of col-

umns/rows for cassette is greater 4.

Informational Aspect ratio of col-

umns/rows for cassette is less 0.25.

Informational Cassette is used by

image.

Informational Cassette size

(rows*columns) is exceeded.

Information al Plate is used by

another cassette.

Informational Last exposure time

stamp for plate does not comply with DICOM specifications.

This is message from FFDM CR Examination Session Server

None None

Informational Database not loaded

successful.

DIGISCAN M SPB7-420.840.01 Page 16 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

This is message from FFDM CR Examination Session Server

None None

Messages 4 - 17

Severity Message Explanation Action Information

Informational Examination of patient

is closing.

Informational Cassette with this bar-

code does not exist.

Informational Workflow state of origi-

nal image greater exposed.

Informational Workflow state of origi-

nal image greater developed.

Informational Cassette without plate. This is message from

Informational Image is committing

into database.

Informational Workflow state of

derived image is not blank.

This is message from FFDM CR Examination Session Server

FFDM CR Examination Session Server

This is message from FFDM CR Examination Session Server

None None

Informational Incorrect laterality

value.

Informational Incorrect view position

value.

Warning Problems communica-

tion to patient registration UI component.

Informational Workflow state of origi-

nal image is not blank.

Informational Image does not ready

for database operations.

Informational Workflow state of origi-

nal image is not preexposure.

Informational Incorrect anode target

material value.

This is message from FFDM CR Examination Session Server

None None

Informational Incorect filter material

value.

Siemens-Elema AB SPB7-420.840.01 Page 17 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

This is message from FFDM CR Examination Session Server

None None

4 - 18 Messages

Severity Message Explanation Action Information

Informational Acquisition time stamp

does not comply with DICOM specifications.

Informational Table Id does not exist

in the syngo registry.

Informational Workflow state of origi-

nal image is not exposed.

Informational Cassette does not set

for this original image.

Informational Incorrect study reason. This is message from

Informational CsaStudy does not

exists in the database.

Informational Job already active. This is message from

This is message from FFDM CR Examination Session Server

FFDM CR Examination Session Server

This is message from FFDM CR Examination Session Server

FFDM CR Examination Session Server

None None

Informational Workflow state of origi-

nal image is not blank or is not fineshed.

Informational CsaStudy is locked for

writting by another application.

Informationa l ESS shutdo wn process

is active.

Informational CsaPatient locking

problems.

Informational Image does not have

active committer.

Informational Incorrect study priority. This is message from

Informational Image has active com-

mitter.

This is message from FFDM CR Examination Session Server

FFDM CR Examination Session Server

This is message from FFDM CR Examination Session Server

None None

Informational CsaImage already

exists in the database.

DIGISCAN M SPB7-420.840.01 Page 18 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

This is message from FFDM CR Examination Session Server

None None

Messages 4 - 19

Severity Message Explanation Action Information

Informational Original image does

not have shared memory and CsaImage.

Informational Committer for data-

base operations already exists.

Informational CsaImage does not

exists in original image.

Informational Pixel date loading is

active.

Informational CsaImage locking

problems.

Informational Same images not

deleted.

Warning CsaSeries is locked f or

writting by another application.

This is message from FFDM CR Examination Session Server

None None

Warning Out of resourses. This is message from

FFDM CR Examination Session Server

Informational Incorrect laterality and

projection view!.

Informational Workflow state of origi-

nal image is not developed.

Informational Job for riason or prior-

ity are active.

Informatio nal Completed state does

not sets for all objects (study/series/images).

Informational Incorrect calibratuion

value.

This is message from FFDM CR Examination Session Server

None None

Siemens-Elema AB SPB7-420.840.01 Page 19 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 20 Messages

Severity Message Explanation Action Information

Informational The patient is not ser-

vice.

Informational Workflow state of origi-

nal image is fineshed.

Informational Workflow state of origi-

nal image is blank.

This is message from FFDM CR Examination Session Server

None None

DIGISCAN M SPB7-420.840.01 Page 20 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 21

ESS (Examination session server) 4

Severity Message Explanation Action Information

Error Initialization failed. This is message from

FFDM CR Examination Session Server application/uti lit y level.

None None

FCRBE (Image reader) 4

Severity Message Explanation Action Information

Error Failure to initialise

communications (when bypassing the Merge environment variable).

When the ffdmcr software gets an image from a cassette it temporarily swaps syngo's Merge Toolkit for one configured to handle the FCR5000. This involves temporarily replacing the environment variable MERGE_INI with the contents of FFDMCR_MERGE_INI . After the image has been taken the value of MERGE_INI is put back to its original value.

Check that the environment strings MERGE_INI and FFDMCR_MERGE_INI are defined in the Control Panel. Check that MERGE_INI points to syngo's Merge Toolkit and that FFDMCR_MERGE_INI points to ffdmcr's Merge Toolkit.

Look in the error log for FCRBE to get the Merge Toolkit error code(mcStatus) for the Merge function 'MC_Set_MergeINI'.

None.

Error Failure to initialise

communications (when opening the Merge library).

Error Failure to initialise

communications (when registering the application with Merge).

The Merge Toolkit call MC_Library_Initializati on has failed to open the Merge Library.

The Merge Toolkit call MC_Register_Applicati on has failed to register the ffdmcr application with the Merge Library.

Look in the error log for FCRBE to get the Merge Toolkit error code to try and determine the reason for the error (most likel y a co nfiguration error in the Merge Toolkit).

None.

Siemens-Elema AB SPB7-420.840.01 Page 21 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 22 Messages

Severity Message Explanation Action Information

Error Unknown host con-

nected. The FCR5000 could not be located.

Error DICOM negotiation

aborted.

Error Unspecified communi-

cations error (detected by Merge).

The Merge Toolkit function MC_Wait_For_Associa tion has detected an unknown host.

The Merge Toolkit function MC_Wait_For_Associa tion has failed to establish a DICOM association with the FCR5000.

An unknown error has occurred in the Merge Toolkit.

Check the windows file 'hosts' under the WinNT directory to see that it contains the IP address of the FCR5000.

Also look in the error log for FCRBE to get the Merge Toolkit error code to try and determine the reason for the error (most likely a configuration error in the Merge Toolkit).

Look in the error log for FCRBE to get the Merge Toolkit error code to try and determine the reason for the error (most likely a configuration error in the Merge Toolkit).

None.

Error V ersion 1.1 of WinSock

is missing.

Error Error creati ng socket

for FINP communications.

Error Error binding sock et for

FINP communications.

The program checked for version 1.1 of WinSock but could not find it.

A socket could not be created for communicating with the FCR5000. The Windows function 'socket' has failed.

A socket could not be bound to be connection in an attempt to communicate with the FCR5000. The Windows function 'bind' has failed.

Examine Winsock on the WinNT directory. A reinstallation of Win2000 may be necessary.

Reinstall the ffdmcr software. It a problem still occurs then reinstall the Win2000 operating system.

None.

DIGISCAN M SPB7-420.840.01 Page 22 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 23

Severity Message Explanation Action Information

Error Error starting to listen

on socket for FINP communications.

Error Error setting socket in

non-blocking mode (FINP communications).

Error Unexpected application

identifier during DICOM association.

A socket could not be bound to be connection when attempting to communicate with the FCR5000. The Windows function 'listen' has failed.

The socket used for communicating with the FCR5000 could not be set in non-blocking mode. The windows function 'ioctlsocket' has failed.

An unexpected application identifier was received while waiting for a DICOM association with the FCR5000.

Reinstall the ffdmcr software. It a problem still occurs then reinstall the Win2000 operating system.

Look in the error log for FCRBE to get the error code for 'ioctlsocket' to try and determine the reason for the error. The error code listed there should be found in the Windows header file 'Winsock.h'.

Look in the error log for FCRBE to get the Merge Toolkit error code to try and determine the reason for the error. Try reinstalling the ffdmcr software.

None.

Error Error when accepting

DICOM association.

Error Error when getting

image data from the reader.

Error Error extracting

DICOM information from image header.

An error has occured when the AWS attempted to accept a DICOM associati on with the FCR5000.

An unexpected communications event has occurred while the AWS was waiting to establ ish a DICOM association with the FCR5000.

The ffdmcr software was not able to extract DICOM information from the image header sent from the FCR5000.

Look in the error log for FCRBE to get the Merge Toolkit error code to try and determine the reason for the error (most likel y a co nfiguration error in the Merge Toolkit).

Look in the error log for FCRBE to get the Merge Toolkit error code to try and determine the reason for the error.

Look in the error log for FCRBE to determine which DICOM tag was missing. The number of the missing tag should be listed (in decimal, convert to ggggeeee in hexadecimal).

None.

Siemens-Elema AB SPB7-420.840.01 Page 23 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 24 Messages

Severity Message Explanation Action Information

Error Error opening message

sent from reader.

Error Error sending response

to reader.

Error Error freeing reader

message.

Error Error allocating mem-

ory for image pixels.

A DICOM stream message sent from the FCR5000 could not be opened by the AWS. The Merge function 'MC_Open_Message' has returned the error.

The Merge function 'MC_Send_Response_ Message' has returned an error when sending data from the AWS to the FCR5000.

An error has occurred while freeing the message sent from the FCR5000 to the AWS. The error has occured while calling the Merge function 'MC_Free_Message'.

An error has occured while allocating memory in which to store the pixels sent from the FCR5000 to the AWS.

Look in the error log for FCRBE to determine the error code (mcStatus) describing the reason for the failure.

Try restarting the AWS. None.

None.

Error Error waiting on socket

when calling Accept (FINP).

Error Error reading from

socket when calling Recv (FINP).

An error has occurred while calling the Window socket function 'accept'. This function permits an incoming connection attempt on a socket.

An error has occurred while calling the Window socket function 'recv'. This function receives data from a connected socket.

Look in the error log for FCRBE to get the error code for 'accept' to try and determine the reason for the error. The error code listed there should be found in the Windows header file 'Winsock.h'.

Look in the error log for FCRBE to get the error code for 'recv' to try and determine the reason for the error. The error code listed there should be found in the Windows header file 'Winsock.h'.

None.

DIGISCAN M SPB7-420.840.01 Page 24 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 25

Severity Message Explanation Action Information

Error Timeout waiting the

cassette readout to finish. The cassette

may have got stuck in the reader or communications may have been lost while reading the cassette.

Error FINP protocol error

from reader in no. of groups (should be 1 or

2).

There was a timeout while waiting for the 'DeleteID' (end of cassette readout signal) having previously received 'QueryID' (start of cassette readout signal). The most likely cause is a loss of communications between the AWS and the FCR5000. This error could also be caused by a cassette getting stuck in the FCR5000.

There has been a FINP protocol error between the FCR5000 and the AWS. This has occurred when the AWS has been receiving data sent from the FCR5000.

Check that the cassette has not get stuck and that there is still communications between the AWS and the FCR5000 (try pingiing the FCR5000 from the AWS and vice versa).

Try restarting the FCR5000. If that does not solve the problem then try restarting both the FCR5000 and the AWS.

None.

Error Unrecognised co m-

mand sent from the cassette reader.

Error Error sending on

socket to FCR5000.

Illegal command sent from the FCR5000 via FINP protocol. Only QueryID or DeleteID allowed.

An error has occured while attempting to send data to the FCR5000. The has been detected from the Windows function 'send'.

Try restarting the FCR5000. If that does not solve the problem then try restarting both the FCR5000 and the AWS.

Look in the error log for FCRBE to get the error code for 'send' to try and determine the reason for the error. The error code listed there should be found in the Windows header file 'Winsock.h'.

None.

Siemens-Elema AB SPB7-420.840.01 Page 25 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 26 Messages

Severity Message Explanation Action Information

Error Cannot update default

DICOM information with information from ACBE.

Error Error reading image

processing information used by FCR5000 from the registry.

An error has occured while trying to add patient DICOM information to the default DICOM information that is to be sent to the FCR5000.

The image processing information that is sent to the FCR5000 as it starts reading a cassette could not be located or was of an incorrect f ormat.

First try restarting the FCR5000 and the AWS.

Check that the environment strings MERGE_INI and FFDMCR_MERGE_INI are defined in the Control Panel. Check that MERGE_INI points to syngo's Merge Toolkit and that FFDMCR_MERGE_INI points to ffdmcr's Merge Toolkit.

Send the file containing the FCR5000's default DICOM information ('id_info.bin') to the software group for validation.

The registry key for FCRBE might be missing from the registry. Check registry HKEY_LOCAL_MACHI NE\Software\Siemens\syngo\components

None.

Error The file containing

default DICOM information for the FCR5000 is missing.

The file 'id_info.bin' containing default DICOM information for the FCR5000 is missing could not be found. This is should have been placed on the directory \syngo\config\merge by the installation program.

Try reinstalling the AWS software.

Search for the file 'id_info.bin' on the directory named above.

None.

DIGISCAN M SPB7-420.840.01 Page 26 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 27

Severity Message Explanation Action Information

Error An illegal view has

been supplied when attempting to retrieve the FCR5000 image processing infor mati on from the registry.

Error Error allocating mem-

ory for updating DICOM information before sending it to the FCR5000.

The projection view is used as a key when retrieving the image processing parameters that are to be sent to the FCR5000. The first letter in the view. 'L' for left, 'R' for right, or 'A' for AEC is used to locate the image processing parameters associated with that view. This could not be done because the view does not start with the correct prefix.

An error has occured while trying to allocate memory. This memory is used to build the DICOM information that is to be sent to the FCR5000 when it starts reading a cassette.

Try reinstalling the AWS software.

Try restarting the AWS software. If this does not help then try reinstalling the AWS software.

None.

Error DICOM data sent from

the FCR5000 in the image header does not match the patient DICOM information sent to the reader at the start of cassette readout.

Error Timeout between end

of cassette readout and establishment of a DICOM association.

The AWS software compares the da ta sent in the image header from the FCR5000 with that which was sent to the FCR5000 when the cassette is inserted in the reader. The comparison has failed. The data that is currently compared is the patient name, the patient ID and the patient's date of birth.

The software expects that the AWS will establ ish a DICOM association with the FCR5000 within a given time of the 'end of cassette' signal being received. This time has expired and the cause is most likely to be a loss of communications after the cassette has been read.

Try restarting the FCR5000 and the AWS.

Check the cable between the AWS and the FCR5000. If this seems ok then restart the FCR5000 and the AWS.

None.

Siemens-Elema AB SPB7-420.840.01 Page 27 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

4 - 28 Messages

Severity Message Explanation Action Information

Error Error un-registering

application with the Merge Library.

Error Error releasing the

Merge Library.

Error Error calling %1, error-

code %2 - use WinSock.h to interpret.

Error Unable to find registry

information for %1 : %2.

After the image has been retrieved from the FCR5000 the ffdmcr application is un-registered with the Merge toolkit. An error has occured in this process.

After the image has been retrieved from the FCR5000 the Merge library is closed. An error has occured in this process.

Error message not used.

A general error message that is used when a registry tag can not be found. %1 is the registry group that is being searched and %2 is the registry tag that the software is trying to locate in this group.

T ry restarting the AWS . If the problem still occurs then try reinstalling the AWS software.

Error message not used.

The registry key for FCRBE might be missing from the registry. Check registry HKEY_LOCAL_MACHI NE\Software\Siemens\syngo\components.

Try reinstalling the AWS software.

None.

Error Could not create output

file for DICOM data.

Error Error closing shared

memory.

Error Null pointer from

shared memory following a call to IMcrEsSharedMemory::Create(sharedMemoryAddress).

The program creates a debug file for output of DICOM data that is to be sent to the FCR5000 (binary_ out.bin). This file could not be created probably because the disk was full.

An internal error has occured.

Internal programming error . Th e cal l to cr eate shared memory for receiving the image has returned a null pointer.

Check that the disk is not full.

Please consult the online API documentation for information on correct usage of the interfaces.

Restarting the software should result in the freeing of memory which will probably mean that the system will operate normally.

None.

DIGISCAN M SPB7-420.840.01 Page 28 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 29

Severity Message Explanation Action Information

Error Internal programming

error. Error accessing shared memory by using the barcode as a key .

Error It was not possible to

extract the barcode from the DICOM header sent from the cassette reader in the image header.

Error Error opening shared

memory in pixel callback method.

Internal programming error. The cassette barcode could not be matched to an already allocated shared memory address.

Possible internal programming error. The cassette barcode should be sent from the reader in the image header, but for some reason it is missing.

Internal programming error. Shared memory could not be opened in the callback method when the first block of image pixels is received.

Restarting the software shou ld bypass this problem. Investigate how many cassettes the ope rato r has been using during the examination and check that the cassettes were all registered.

Try restarting the reader and the AWS software to solve the problem.

Try restarting the AWS software to free up memory. Too little free memory might have caused the Open shared memory method to fail.

None.

Error The barcode of the

cassette inserted in the reader has not been scanned with the barcode reader. Remove the cassette and scan the barcode.

Error Shared memory could

not be obtained for the image

The barcode of the cassette inserted in the reader has not been scanned by the operator using the barcode reader.

The shared memory that should be associated with this image's barcode could not be found. The image's barcode is extracted from the image header . This is then matched against a table of barcodes and shared memory addresses.

The cassette needs to be removed from the reader and its barcode should be scanned using the barcode reader.

This is an internal software error. Try restarting the software.

None.

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4 - 30 Messages

IPBE (Image processing) 4

Severity Message Explanation Action Information

Error F ai led to in iti aliz e C OM

library or to create smart COM pointer. Returned HRESULT: %1

Error A COM err or was

reported. Reason: %1.

Error An error was encoun-

tered when attempting to set property of Fuji COM object.

Error Call to RunWithParams

method of COM object failed. Reason: %1.

Error Illegal or unsupported

image quantities such as width, height or pixel depth were passed to this method. Failing parameter: %1.

An internal error has occured.

Please consult the online API documentation for information on correct usage of the interfaces.

Please consult the online API documentation for information oncorrect usage of the interfaces.

Please consult the online API documentation for information on correct usage of the interfaces.

None.

Error An error was encoun-

tered when reading image processing parameters from the Windows registry. Reason: %1

Error The following registry

parameter is missing: %1.

The parameter is needed for the proper function of image processing.

Error Too many values were

found for the following parameter: %1.

An internal error has occured.

Please consult the online API documentation for information on correct usage of the interfaces.

None.

DIGISCAN M SPB7-420.840.01 Page 30 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 31

Severity Message Explanation Action Information

Error The following registry

parameter has an illegal value: %1.

Error The following mean

value was obtained: %1.

Error Calibration failed.

Please see application event log for details.

An internal error has occured.

The first value is the pixel mean value measured over the AEC area.

The second value is the suggested correction in units if 1/8 exposure steps.

Aec measurement failed due to internal error . Restart computer and try again. If the problem persists, please contact service department.

Please consult the online API documentation for information on correct usage of the interfaces.

N/A.

Please consult the online API documentation for information on correct usage of the interfaces.

None.

N/A.

Default Information goes here

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4 - 32 Messages

MBE (MAMMOMAT backend) 4

Severity Message Explanation Action Information

Error A system error has

occured while starting MBE.

Warning MBE received an error

message from the Mammomat. Error code = %1.

Error MBE failed to commu-

nicate with the M3000.

Error MBE has lost contact

with the M3000. %1

Error Got an invalid message

from the M3000. The invalid message = %1

Service messages displayed on the AWS screen 4

A system error has occured in MBE.

An error has occurred in the Mammomat and the AWS has received that error code.

MBE has either got a NAK or a TIMEOUT while trying to send a message to the M3000.

MBE has detected that contact is broken with the M3000.

The MBE has received a message from the M3000 that it cannot interpret.

None None

Check the Mammomat control panel and check if it is possible to solve the problem.

Check the M3000 control panel if any error has been reported.

Check the cable between the AWS and the M3000 or if the M3000 is on.

Check the state of the M3000.

None

Severity Message Explanation Action Information

Informational

Warning

Error Calibration failed. This is an error mes-

The following mean value was obtained: %1.

You are trying to reoutput an image in AEC mode, which is not allowed. Please, exit AEC mode and repeat the operation.

This is an error message presented to the operator. It is normally not sent to the eventlog.

sage presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

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Messages 4 - 33

Operator messages displayed on the AWS screen 4

Severity Message Explanation Action Information

Informational

Diskspace for %1 exposures available.

Press OK to continue re-output of image for %1. Press Cancel to cancel this operation.

The acquisition workstation has recovered an incomplete examination. There is %1 image in the system for which barcodes were not completely scanned ( %2 / %3 was scanned). Develop the cassettes with the following barcodes: %4. There is %5 image that has to be re-output.

Do you want to change size of the selected cassette?

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

Informational

Siemens-Elema AB SPB7-420.840.01 Page 33 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

The cassette is already registered! Please select a new cassette ID.

The imaging plate is already registered, do you want to move the imaging plate to the new cassette?

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

4 - 34 Messages

Severity Message Explanation Action Information

Informational

Do you want to register the new imaging plate in the selected cassette?

Do you want to change size of the selected cassette and register the new imaging plate in it?

The imaging plate is already registered, do you want to move the imaging plate to the selected cassette?

The imaging plate is already registered, do you want to move the imaging plate and change the size of the selected cassette?

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

Informational

Warning This is the last expo-

Do you want to delete the selected cassette?

Do you really want to perform a forced end of examination?

sure that is allowed for the current examination.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

DIGISCAN M SPB7-420.840.01 Page 34 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 35

Severity Message Explanation Action Information

Warning

No contact with the MAMMOMAT. It is not possible to make any exposures in an examination until contact is reestablished. Please check that the MAMMOMA T is started and connected to the acquisiti on workstation. If the problem is reported again after doing this, please call service.

Database information for registered cassettes only partial ly loade d. %1 retries done. Press Retry for additional retries. Press Cancel to accep t the partial information. The rest of the information for registered cassettes will be lost. After start, use Cassette Administration to verify present situation.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

Warning

Database information for examinations only partially loaded. %1 retries done. Press Retry for additional retries. Press Cancel to accep t the partial information. The rest of the information for examinations will be lost. After start, use Patient Browser to verify present situation.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

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4 - 36 Messages

Severity Message Explanation Action Information

Error An error has occurred

that cannot be automatically reso lved. Write down your observations and perform a restart of the acquisition workstation. If the problem persists then call servi c e.

Error Error opening commu-

nications with the image reader. Restart the image reader and the acquisition workstation. If the problem persists then call service.

Error Error while communi-

cating with the image reader. Restart the acquisition workstation. If the problem persists then call service.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error Error receiving image

from the image reader. Check that the image reader is connected to the acquisition workstation and then accept this message to retry communications. If the problem persists then try restarting the image reader and the acquisition workstation before calling service.

Error Error receiving image

from the image reader. Check that the image reader is connected to the acquisition workstation. If the problem persists then try restarting the image reader and the acquisition workstation before calling service.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

DIGISCAN M SPB7-420.840.01 Page 36 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 37

Severity Message Explanation Action Information

Error Error sending data to

the image reader. Check that the image reader is connected to the acquisition workstation.. If the problem persists then try restarting the image reader and the acquisition workstation before calling service.

Error Error reading out cas-

sette. Check that the image reader is still connected to the acquisition workstation and that the cassette has not got stuck then accept this message to retry communications. If the problem persists then call service.

Error Mismatch in image

data sent from image reader as compared to information for the current patient. The image will be rejected and it will not be possible to the current examination. Please call service.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error Error closing communi-

cations with the image reader. Restart the image reader and the acquisition workstation. If the problem persists then call service.

Error Error in the conf igura-

tion of the acquision workstation. Call service.

Error The last action is not

allowed in the current system state. Please apply the needed preconditions first.

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This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

4 - 38 Messages

Severity Message Explanation Action Information

Error Error during internal

communication. Please retry your last action. If this does not work, restart the acquisition workstation. If the problem persists then call service.

Error The image processing

could not complete. The processed image cannot be stored on the harddisk. Please end current examination and reboot the aquisition workstation. Later start an examination an retake the image. If this does not work, please call service.

Error Diskspace for %1

exposures available.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error Diskspace for only %1

exposures available. Please use Patient Browser to archive and delete images.

Error Scanning a barcode is

currently not allowed. Please register a patient first.

Error The selected cassette

cannot be reused until the image that was on it has been transferred from the image reader. Wait until the image has been displayed at the acquisition workstation.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

DIGISCAN M SPB7-420.840.01 Page 38 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 39

Severity Message Explanation Action Information

Error The cassette inserted

in the image reader has not had its barcode scanned after exposure. Go to the image reader, select UNLOAD CASS and then scan its barcode before inserting the cassette into the reader.

Error The scanned barcode

is not recognized as a valid barcode.

Error Unable to display the

current image. Please finish your current examination and then restart the aquisition workstation. If the problem persists after the restart, call service.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error The cassette inserted

in the image reader has not had a view barcode scanned after exposure. Go to the image reader, select UNLOAD CASS and then scan a view barcode before inserting the cassette into the reader.

Error You have already

scanned a view barcode for the current cassette. Scan the cassette barcode in order to continue.

Error You have already

scanned the barcode of the current cassette. Scan a view barcode in order to continue.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

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4 - 40 Messages

Severity Message Explanation Action Information

Error Communication error

during data transfer of image data. The image cannot be stored on the harddisk. Please end current examination and reboot the aquisition workstation. Later start an examination an retake the image. If this does not work, please call service.

Error No more exposures

allowed for the current examination. To develop this cassette this examination has to be ended and a new examination started.

Error Logoff/shutdown can-

not proceed due to the following reasons:

The session cannot be ended since there is still an e xamination in progress. Please end the examination before trying to end session.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error The following compo-

nents failed to start in time: %1. If the problem persists then call service.

DIGISCAN M SPB7-420.840.01 Page 40 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

Messages 4 - 41

Severity Message Explanation Action Information

Error

No contact with the MAMMOMAT. Please check its status and connection. After doing this press OK to attempt to reestablish communication. If Cancel is pressed further images cannot be exposed in this examination. However already exposed cass et te s c an still be developed. Please call service if the problem persists.

No contact with the MAMMOMAT. Information for the current exposure will be incorrect. Please check status and connection of the MAMMOMAT. After doing this press OK to attempt to reestablish communication. If Cancel is pressed further images cannot be exposed in this examination. However already exposed cass et te s c an still be developed. Please call service if the problem persists.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error

Siemens-Elema AB SPB7-420.840.01 Page 41 of 44 DIGISCAN M Solna, Sweden Rev. 03 11.02 SPS-UD

Re-output cannot proceed. Patient information on the image (%1) differs from Patient information in the examination (%2).

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

4 - 42 Messages

Severity Message Explanation Action Information

Error

Re-output cannot proceed. The maximum number of images has already been re-output for the current examination. If more images should be re-output, the current examination has to be ended and a new examination has to be started.

The chosen cassette is not properly registered and cannot be used. Press OK to remove this exposure from the examination. Press Cancel if the cassette with the exposure is registered and you want another chance to scan its barcode.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error

Scanning a barcode is currently not allowed. Please expose the cassette first in order to continue.

The size of the registered cassette (%1) differs from the size sent by the reader (%2). The readout of the current image has been aborted. Please, correct the cassette size in Cassette Administration and reoutput this image.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service techni chian. The Technichian in his turn will find relevant information in the eventlog.

None.

DIGISCAN M SPB7-420.840.01 Page 42 of 44 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Messages 4 - 43

Severity Message Explanation Action Information

Error

Database recovery failed due to lock or database problem for registered cassettes. %1 retries done. Press Retry for additional retries. If this does not help please call service. If you want to end the session, Press Cancel and use normal menu entry for this.

Database recovery failed due to lock or database problem for examinations. %1 retries done. Press Retry for additional retries. If this does not help please call service. If you want to end the session, Press Cancel and use normal menu entry for this.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

Error

Cassette cannot be developed in the reader unless an examination is in progress. Please, register a patient first.

This is an error message presented to the operator. It is normally not sent to the eventlog.

The action is normally to call a service technichian. The Technichian in his turn will find relevant information in the eventlog.

None.

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4 - 44 Messages

Operator message displayed on the generator control panel 4

Severity Message Explanation Action Information

Error 778 Message given during

an examination if there is no contact with the acquisition workstation.

WARNING

When resetting error 778 with the limit button on the MAMMAMAT 3000 Nova, the MAMMOMAT 3000 Nova will switch to film exposure mode (“cr” disappears from the generator control panel). To resume DIGISCAN M mode, please check status and connection of the acquisition workstation. After doing this press OK to attempt to reestablish communication.

Press the Limit button on the generator control panel to continue.

Image reader 5

See Fuji Service Manual FCR 5000MA plus, 009-058... .

5 - 1

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5 - 2 Image reader

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DIGISCAN M SPB7-420.840.01 Page 2 of 2 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Changes to previous version 6

Page Chapter Change 3-7 Communication Switch (option) Chapter is new. 4-1 Syngo event log Second step is rewritten.

Picture in second step replaced.

4-2 Syngo event log Picture of home menu is replaced.

6 - 1

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6 - 2 Changes to previous version

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DIGISCAN M SPB7-420.840.01 Page 2 of 2 Siemens-Elema AB Rev. 03 11.02 SPS-UD Solna, Sweden

Siemens Digiscan M Troubleshooting Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Prerequisites 1

Safety information 1

General remarks 1

Laser safety 1

Documents required 1

CD-ROM and diskette required 1

Tools, meters and appliances 1

General remarks 1

Tools, meters and appliances required 1

Abbreviations 1

First aid 2

Fault isolation chart 2

Explanations 2

General 2

Software installation and configuration 2

Check settings of hardware configuration 2

Error symptoms 3

Acquisition workstation 3

No images displayed on LCD monitor 3

No images displayed on SIMOMED monitor (option) 3

Problem to log in 3

If warning about full disk appears during syngo start-up 3

If warning about invalid license appears during syngo start-up 3

All problems with acquisition workstation 3

No contact with image reader 3

No contact with network onsite 3

If the computer do not boot from the hard disk 3

If the workstation does not start after an unplanned power cut off 3

Problem with barcode scanner 3

Image Quality 3

Spatial resolution less than 8 lp/mm 3

Phantom image quality not achieved 3

AEC reproducibility 3

Damaged imaging plate 3

Hardcopy camera (option) 3

Print problem 3

CD-RW drive / MOD drive (option) 3

Problem to save to CD-RW drive 3

Problem to read from CD-RW drive 3

All problems with MOD drive 3

Problem to save to MO D d rive 3

Problem to read from MOD drive 3

Problem to communicate with CD-RW drive or MOD drive 3

Communication Switch (option) 3

No contact with the mammomat 3

Messages 4

General 4

Syngo event log 4

Service messages found in syngo event log 4

ACBE (Acquisition control backend) 4

AQBE (Acquisition backend) 4

AQFE (Acquisition frontend) 4

Common 4

ESC (Examination session server cli ent) 4

ESE (Examination session errors) 4

ESS (Examination session server) 4

FCRBE (Image reader) 4

IPBE (Image processing) 4

MBE (MAMMOMAT backend) 4

Service messages displayed on the AWS screen 4

Operator messages displayed on the AWS screen 4

Operator message displayed on the generator control panel 4

Image reader 5

Changes to previous version 6