Siemens artis, artis e2e User Manual

ARTIS

TM

ARTIS e2e

TM

User Guide
Behind-the-Ear System

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Congratulations!

As the owner of a new hearing instrument, you may once
again enjoy the sounds of your environment, and conversa­tion with your family and friends.

These instructions as well as guidance from your Hearing
Care Professional will help you understand how your new
hearing instrument works. In this guide, you’ll find instruc­tions about insertion, removal and use of your ARTIS

TM

hea­ring instrument. There are also tips and information on pro­per handling, cleaning, care and changing of the batteries. In
addition, a troubleshooting section is offered for your refe­rence.

Your hearing improvement with a hearing instrument
depends on the fit of the hearing instruments, the type and
degree of hearing loss, and proper diagnostic testing. Of
course, a hearing instrument cannot restore normal hearing,
and not everyone will benefit equally.

More than 80 percent of individuals with a hearing loss have
a hearing loss in both ears. Studies show that even when a
hearing loss is worse in one ear, most people with a hearing
loss in both ears will benefit from wearing two instruments.

Remember, a hearing instrument consists of finely-tuned
devices that have been specially designed and expertly
adjusted for your individual needs. Proper care and handling
will ensure the best possible performance of your ARTIS hea­ring instrument.

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Contents

Page

Your ARTIS

TM

BTE (behind-the-ear) hearing instrument

- ARTIS S 4

- ARTIS P

- ARTIS SP 5

Battery insertion and removal 6

Battery compartment door lock 9

Inserting and removing your ARTIS BTE 10

Turning your ARTIS BTE on and off 11

e2e wirelessTMfor ARTIS e2e instruments 13

Using the program button 15

Using the directional microphone system 16

Audio input 18

Using the telephone 20

Maintenance and care 22

Important notes 23

Troubleshooting tips 24

4

Your ARTIS BTE (behind-the­ear) hearing instrument

Features

1. Earhook

2. Microphone openings

3. Program button

with ON/OFF function

4. Volume control (only

ARTIS P)

5. Cover for programming
socket

6. Battery compartment

7. Color-coded typeplate
red = right instrument
blue = left instrument

8. Audio input

ARTIS P

(Battery type: 13)

ARTIS S

(Battery type: 13)

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Your ARTIS BTE (behind-the­ear) hearing instrument

Features

1. Earhook

2. Microphone openings

3. Program button
with ON/OFF function

4. Volume control

5. Cover for programming
socket

6. Battery compartment

7. Color-coded typeplate
red = right instrument
blue = left instrument

8. Audio input

ARTIS SP

(Battery type: 675)

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Battery insertion and removal

Handling the battery

The protective tab on your
battery should only be removed
when you are ready to use the
battery.

Inserting the battery

Open the battery compartment
with your fingernail as shown in
the illustration.

Swivel open the battery compart­ment door, if not already open.
Place the proper size battery so
that the "+” symbol on the battery
matches the "+” marked on the
battery compartment.

Three useful tips:

• The positive (+) side of the battery is always the
smooth side. You can recognize the negative (-) side
by the colored ring.

• Always keep spare batteries with you.

• If you think you cannot change the battery by yourself,
ask someone to help you: a family member, friend or
your Hearing Care Professional.

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Gently close the battery compart­ment by pressing the bottom of
the door upward with your finger
tip. Do not force the door shut. If
it does not close easily, check to
see if the battery was inserted
properly. When the battery door
is completely closed, your hearing
instrument is ready for use.

Removing the battery

Normally the battery drops out
when the compartment is comple­tely open. If the battery does not
come out, lightly tap the instru­ment or push the battery out with
a pencil as shown.

Low battery indicator

Your hearing instrument may be programmed to inform you
when the battery should be replaced for best system perfor­mance. You may hear an intermittent series of beeps and/or
experience low amplification power or volume. Change the
battery when either of these occurs.

For ARTIS S e2e, ARTIS P e2e and ARTIS SP e2e

If you have an ePocket

TM

remote control, the battery status
can be checked using the "data read out” function. (See the
ePocket user guide for more information).

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Caution:

Keep batteries and hearing instruments away from the
reach of children. Batteries can be harmful if swallowed.
If swallowed consult a physician or a hospital immedia­tely.

Change the batteries when any of the following occur:

- volume becomes softer or weak

- you hear a battery signal beep

- you see empty battery status on the display of
your ePocket (only for ARTIS e2e systems).

Do NOT throw used batteries into household trash.
Return them to your Hearing Care Professional
for environmentally correct disposal.

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Battery compartment door lock

Your instrument is equipped with
battery compartment door lock.
They are intended to prevent the
unintentional removal of batteries
from their compartment.

To lock the battery compartment,
open the compartment door to the
first stop. Push the slide to the
right with a suitable tool.

To unlock the battery compart­ment again, open the compart­ment door to the first stop. Push
the slide to the left with a suitable
tool.

Your Hearing Care Professional can
further instruct you on the use of
this feature, if necessary.

locked

unlocked

10

Inserting and removing
your ARTIS BTE

Make sure that your hearing
instrument is turned off. Hold the
earmold between your thumb and
index finger and insert it carefully
into your ear canal. You may find
it helpful to pull your ear slightly
upward or to the back. Gently
work the earmold into its proper
position by adjusting it until it is
firmly seated in your ear. Once
inserted, you should be able to
feel if the earmold is placed cor­rectly. Next, place your hearing
instrument behind your ear and
turn it on.

Tip:

Practice inserting and removing
your hearing instrument correctly.
An easy way to practice is to sit
down at a table. Place a mirror in
front of you and prop your elbows
on the table so you can guide
your hands easily and safely. This
will help you stay relaxed and
comfortable while you practice.

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Turning your ARTIS BTE
on and off

Via the battery compartment

Your ARTIS hearing instrument automatically turns on when a
battery is inserted and the compartment door is completely
closed.

To turn off

Press the battery compartment to
the rear down to the first stop to
turn the instrument OFF.

To turn on

Fully close the battery compart­ment to turn the instrument ON.

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Your hearing instrument can also
be programmed by your Hearing
Care Professional to be turned on
and off using the program button.

Via the push button

To turn your hearing instrument off, press and hold the pro­gram button for approximately 2 seconds.

To turn your hearing instrument on again, press and hold the
program button for approximately 2 seconds.

Please note that when you turn your hearing instrument off
using the program button, you must wait approximately
10 seconds for the instrument to reset before turning it back
on using the program button.

Check with your Hearing Care Professional about which on/off
function your hearing instrument is equipped with.

Power-on delay

Your hearing instrument may be equipped with a "power-on
delay" feature. This feature delays sound from entering your
hearing instrument when it is first turned on, so that you may
insert the hearing instrument into your ear without experien­cing unpleasant feedback (whistling).

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e2e wireless

TM

for ARTIS e2e instruments

For ARTIS S e2e, ARTIS P e2e and ARTIS SP e2e

Unique to your ARTIS hearing instrument is the e2e (ear-to­ear) wireless

TM

technology. The wireless functionality:

- automatically adjusts the system to change both
hearing instruments simultaneously to adapt to
different listening situations.

- allows use of accessories including the ePocket
(bi-directional remote control).

- provides synchronization of the settings in the system.
If you change the volume or program on one
instrument, the other is automatically changed.

Your Hearing Care Professional can activate or deactivate the
wireless functionality of your hearing instrument. The ePocket
can be activated or deactivated separately.

Note:

The performance of the e2e wireless could be affected by
electro-magnetic interference, such as a computer monitor or
halogen lamp systems controlled by a switching power supply.
Move away from the source of interference if you experience
difficulty.

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Wireless remote control ­ePocket

TM

(accessory)

With the wireless function you also
have the possibility of using the
ePocket (bi-directional remote
control) from Siemens. With it,
you can change the program and
volume of your hearing instrument
and read out the system settings.

For further information on the
ePocket, contact your Hearing Care
Professional or refer to the ePocket
user guide.

ePocket

TM

accessory

for ARTIS e2e instruments

Note:

In case the hearing instruement is controlled by another per­son’s remote control unit (RCU), please return RCU and hea­ring instrument to the service department for change of the
transmission key.

During the use of the wireless link while instrument is opera­ted in T-coil mode, pulsing noise may be heard due to pick-up
of the transmission signal by the hearing instrument T-coil.
Please use

remote control in T-coil mode only with a distance

greater than 10 cm (4 inches).

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Using the program button

Your hearing instrument specialist has programmed
your system as follows:

1

2

3

4

Description of the hearing situation

Hearing program

How to select the programs

Your ARTIS hearing instrument
can have up to 4 hearing pro­grams. They can be selected with
a program button or when an
audio shoe is attached. These
programs change the characte-

ristics of the sound coming
through the hearing instrument for specific listening environ­ments. Each time the button is pressed, the instrument chan­ges to the next program, which is confirmed with a beep.
The number of beeps you hear coincides with the selected
program. That means when Program "3" is selected, for
example, you will hear 3 beeps.

Each time your instrument is turned off and then on again,
the system automatically resets to Program 1.

Note:

For ARTIS S e2e, ARTIS P e2e and ARTIS SP e2e

If you are wearing two hearing instruments, the program will
be changed on both instruments at the same time.

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Using the directional
microphone system

According to your hearing needs, your ARTIS hearing instru­ment can be adjusted to focus on those sounds in front of
you (directional mode) when you are having a face-to-face
conversation in a noisy environment. The hearing instrument
can also be adjusted when you are in quieter environments
and want to hear the sounds around you (omnidirectional
mode).

Your Hearing Care Professional will program the operation of
the directional microphone system to function automatically
or in conjunction with the program button based on your
individual hearing requirements and preferences. If the direc­tional microphone system is not programmed to function
automatically, your Hearing Care Professional can instruct
you on its use.

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Using the volume control

Your ARTIS P, ARTIS P e2e, ARTIS SP and
ARTIS SP e2e hearing instrument is fully
automatic. There is no need to manually
adjust the volume control. However, if
you prefer manual volume control, ARTIS
hearing instruments can be programm­ed for manual adjustment.

Rotate the wheel
upwards to increase
volume. Rotate it down
to decrease volume.

If your instrument is programmed for manual adjustment,
the wheel-shaped volume control can be rotated up (louder)
or down (softer) to select the desired listening volume.

To increase volume, place your index finger gently against
the volume control wheel and rotate it upward. If your
instrument is equipped with a warning tone for volume con­trol limits, once it is heard, adjusting the volume control furt­her in that direction will have no effect. To reduce the volu­me, rotate the wheel in the opposite direction.

If your hearing instrument has not been programmed for
manual control adjustment, the volume will automatically
adjust and rotating the volume control wheel will have no
effect.

Note:

For ARTIS P e2e and ARTIS SP e2e

If you are wearing two hearing instruments, the volume will
be changed on both instruments at the same time.

For ARTIS P, ARTIS P e2e, ARITS SP and ARTIS SP e2e

18

Audio input

Your hearing instrument is equipped with audio input capabili­ty. This enables the connection between the hearing instru­ment and accessories such as an FM system, tape recorder,
television, or infrared device. It can be useful for adults in diffi­cult listening situations and for children in classrooms. Because
the sound is coming directly from the sound source to the hea­ring instrument, the signal is clearer and unaffected by poor
room acoustics.
Your Hearing Care Professional can further instruct you
on the use of the audio input, and provide information regar­ding audio input accessories such as audio shoes and cords.

Note:

You must use the audio shoes designed exclusively for ARTIS.
They are marked by a printed “L” for ARTIS S, ARTIS S e2e,
ARTIS P and for ARTIS P e2e, a “M” for ARTIS SP and for ARTIS
SP e2e, which can be seen when looking from the top into the
audio shoe.

Small recess in the hearing
instrument housing

Nib in the audio shoe

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Safety Instructions for hearing instruments with audio
input

The audio input may be connected to line-operated equipment
only if the equipment fulfils the safety requirement IEC 65.

Before the audio shoe can be connected to the hearing instru­ment the following steps have to be fullfilled:

1. Open the battery compartment

2. Open the audioshoe cover

3. Close the battery compartment

With the connected audio shoe the battery compartment
switch is disable and the hearing instrument only can be swit­ched off with the push button.

Take the audio shoe and hook
the two nibs into the two small
recesses of the hearing instrument
housing. Slide the audio shoe
to the inner side of the hearing
instrument housing until it snaps
into the end position.

Attaching the audio shoe

To remove the audio shoe, slide
the audio shoe in the opposite
direction.

Removing the audio shoe

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Using the telephone

Automatic telephone program

With AutoPhone function, your
ARTIS hearing instrument will auto­matically switch to the telephone
program when you hold a telepho­ne handset near your hearing
instrument. It will return to the pre­viously used hearing program after
you have finished speaking and

move the handset away from the hearing instrument.

You can also select the telephone program manually by using
the program push button.

The telephone program can be set to microphone mode or
telecoil mode. Your Hearing Care Professional will program
your hearing instrument to fit your individual requirements.

AutoPhone magnet accessory

Not all telephones produce a magnetic field strong enough to
activate the AutoPhone function. In this case, use the
AutoPhone magnet, enclosed in your hearing instrument
package, and attach it to the telephone receiver to activate the
AutoPhone function.

Consult your Hearing Care Professional to find out if this acces­sory is right for your hearing care needs.

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Note:

Magnets can pose risks to electronics and magnetic storage
mediums when placed in close proximity. Take care not to
set magnets near computers, color monitors, television sets,
floppy discs, video/audio tapes and other electronic equip­ment.

Keep magnets away from the reach of children. If swallowed
consult your physician.

Magnets may interfere with the operation of life supporting
systems (i. e. pacemakers, magnetic valves etc). Use magnet
only if not in doubt about the safe distance.

The Safe distance between pacemaker and magnet should
be at least 10 cm (4 inch).

See the AutoPhone magnet user guide for instructions on
how to position the magnet.

Use only the magnet, which is delivered with the hearing
instrument.

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Maintenance and care

Your new ARTIS hearing instrument is a highly sensitive
system. Proper care and handling will ensure the best possi­ble performance.

Earwax may accumulate on your earmold. If not cleaned
regularly you can damage the hearing instrument or cause
health problems. Therefore:

1. It is essential to detach the ear-

mold from your behind-the-ear
instrument and then place it in
the cleaning bath.
Caution: Do NOT put the hearing
instrument in water, only the
earmold.

2. Occasionally bring your hearing

instrument to your Hearing Care
Professional to have the hearing
tube changed and the system
checked.

Care tips:

• You should place your hearing
instrument in a "dry aid kit" with a
special moisture-attracting capsule
overnight. The drying capsule draws
damaging moisture out of the
system.

• Your Hearing Care Professional can provide you with special
care sets and drying capsules to keep your hearing instrument
in good condition.

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Important notes

• Never expose your hearing instrument to extreme
temperatures or high humidity. Do not store it in direct
sunlight. Do not wear it when taking a shower or when
applying hairspray.

• As with all electrical, non gas-encapsulated systems,
the hearing instrument must not be operated in explosion­endangered rooms.

• Do not wear your hearing instrument during short-wave
therapy, or if you work with medical treatments that use
strong magnetic or high-frequency fields, such as MRIs
or X-rays.

• Make sure to turn off the instrument when not in use.
This helps preserve your batteries.

• When not wearing your instrument for long periods of time,
remove the batteries. This prevents leakage, which can
some times occur in batteries. Replace batteries that have
a leakage immediately.

• This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.

• Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.

IC: 267AB-WL001

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Troubleshooting tips

Your ARTIS hearing instrument is an extremely reliable device.
However, should a problem occur, this can usually be correc­ted quickly. Use this trouble shouting guide to sort out
simple problems.

PROBLEM CAUSE POSSIBLE SOLUTION

Instrument Weak or dead Replace with new
sound is weak battery battery

Instrument clogged Clean earmold

Volume too low Turn up volume control

Instrument Improper seating in Try reinserting the instru-
whistles ear ment until it fits securely

Volume control too Lower volume control
high

Clogged with wax or Clean earmold or contact
excessive wax in your Hearing Care
ears Professional

Crack in earmold See your Hearing Care
tubing Professional

25

PROBLEM CAUSE POSSIBLE SOLUTION

Sound is Volume control too Lower volume control
distorted or high
intermittent

Weak battery Replace battery

“Buzzing” or Battery compartment Gently close the
“whistling” is not completely battery compartment
sound closed

Weak battery Replace battery

Hearing Instrument not Turn on instrument
instrument turned on
does not work

Battery compart- Gently close the battery
partment is not compartment completely
completely closed

Dead battery Replace with new battery

Battery polarity Make sure battery is
reversed inserted correctly

If you still encounter problems after trying these suggestions,
consult your Hearing Care Professional.

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Siemens
Audiologische Technik GmbH
Gebbertstraße 125
91058 Erlangen
Germany

www.hearing-siemens.com

Order-No.: A91100-M5100-1186-03-7600
Printed in Germany

07.2007 • ANR
101 45 377

Subject to change without prior notice.

Within the European Union, the marked equipment is
covered by "Directive 2002/96/EC of the European
Parliament and of the Council of 27 January 2003 on
waste electrical and electronical equipment.
Amended by Directive 2003/108/EC" (WEEE).

NNoottee::

Recycle your hearing instrument according to national
regulations.

For disposal within the EU please send device to the follo­wing address:

www.hearing-siemens.com

With the CE marking Siemens confirms compliance
with the European Directive 93/42/EEC concerning
medical devices.

UUnniitteedd KKiinnggddoomm
Siemens
Hearing Instruments
Newton Road
Crawley RH109TT

MMaallttaa
Charles de Giorgio LTD
39-40 South Street
Valetta CMR1
P.O.Box 374

IIrreellaanndd
Howth Junction
Business Center
Kilbarrack 5
Dublin

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