Congratulations! You have selected a hearing instrument
from Siemens. This hearing instrument was individually
designed for your hearing impairment and is fitted spe-
cially to your personal hearing profile.
These instructions, together with guidance from your
Hearing Care Professional, will help you understand how
your new hearing instrument works.
If you have any further questions, please contact your
Hearing Care Professional.
2
Contents
Your ARTIS 2 hearing instrument 4
3
Intended use 6
4
General notes on safety 7
5
Handling batteries 8
6
Applying and removing your hearing instrument 11
7
Turning your hearing instrument on and off 12
8
Changing the hearing program 13
9
Volume control (only ARTIS 2 S VC) 14
10
e2e wireless and ePocket 15
11
ePocket (accessory) 16
12
Audio input (only ARTIS 2 S, ARTIS 2 S VC) 17
13
2
Automatic telephone program (optional) 19
14
Maintenance and care 21
15
Troubleshooting tips 22
16
Disposal information 24
17
Your hearing instrument configuration 25
18
3
3
AYour ARTIS 2 hearing instrument
ARTIS 2 Life
optional with earhook
(battery type: 312)
5
1
2
Features:
1 LifeTube
2 LifeTip
3 LifeTip adapter
4 Battery compartment
5 Microphone openings
6 Earhook
7 Program button with
ON/OFF function
4
11
3
10
4
8 Volume control
9 Audio input
10 Cover for programming
socket
11 Typeplates
A
Your ARTIS 2 hearing instrument
3
ARTIS 2 S
optional with LifeTube
(battery type: 13)
56
7
11
NOTICE
Always wear the LifeTube with the LifeTip.
Make sure that the LifeTip is completely attached to
the LifeTip adapter.
Change the LifeTube or LifeTip when they are cracked.
Put the LifeTube with the LifeTip carefully and not too
deep into the ear.
Use the LifeTube and LifeTip only in the way described
in this user guide.
10
9
4
ARTIS 2 S VC
optional with LifeTube
(battery type: 13)
6
11
5
8
10
9
4
5
4
Intended use
Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. ENT doctors, audiologists or acousticians.
Read and follow the instructions of this user guide to
avoid injuries or damage to the hearing instrument.
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could
lead to serious injuries,
CAUTION indicates a situation that could
lead to minor and moderate injuries.
NOTICE
NOTICE indicates possible property
damage.
Advice and tips on how to handle your
hearing instrument better.
Instruction. Indicates that something has to
be done.
6
General notes on safety
NOTE
Your hearing instrument is sensitive to extreme heat,
high humidity, strong magnetic fields (> 0.1T),
X-rays and mechanical stress.
Do not expose your hearing instrument to extreme
temperature or high humidity. Do not leave it in
direct sunlight. Do not wear it in the shower or
when you apply make-up, perfume or aftershave,
hairspray or suntan lotion.
Do not wear your hearing instrument when you are
exposed to short-waves, a strong magnetic field, a
high frequency field or X-rays.
NOTE for batteries
Turn your hearing instrument off when not in use
to preserve the battery.
Leaking batteries damage the instrument. Remove
batteries when the instrument is not in use for a
prolonged period of time.
5
WARNING
Risk in explosive environments, e.g. mining areas!
Don't use your hearing instruments (and remote
control) in areas where there is a danger of
explosions.
7
6
Handling batteries
NOTICE
Remove the tab on your
battery only when you are
ready to use it.
The positive (+) side of
the battery is always the
smooth side.
Always keep spare
13
batteries with you.
original size
Low battery indicator
Your Hearing Care Professional can program your hearing
instrument to inform you when the battery is nearly
empty. If you hear an intermittent series of beeps or experience low amplification power, replace the battery.
Using a remote control
If you have the optional ePocket remote control, the battery status can be checked using the "battery read out"
function. (See the ePocket user guide for more information.)
312
8
Handling batteries
Inserting the battery:
Completely open the battery compartment with your fingernail as shown in
the illustration.
Insert the proper size battery so that
the "+" symbol on the battery aligns with
the "+" marked on the battery compartment.
Close the battery compartment by
gently pressing the bottom of the door
upward with your finger tip.
Do not force the door shut. If it does
not close easily, check to see if the
battery was inserted properly.
6
When the battery door is completely closed, your hearing
instrument is ready for use.
9
6
Handling batteries
Removing the battery:
Completely open the battery compartment.
Normally the battery drops out
when the compartment is completely open. If the battery does
not come out, lightly tap the
instrument or push the battery
out with a pencil as shown.
WARNING
Keep batteries and instruments out of the reach of
children. If swallowed consult a physician or a hospital immediately.
10
NOTE
Do not throw used batteries into household trash.
Return them to your Hearing Care Professional for
environmentally correct disposal.
Applying and removing
your hearing instrument
Applying your hearing instrument:
NOTICE
For hearing instruments with earmold, handle by
holding the earmold. Do not pull the tube.
Turn your hearing instrument off by opening the battery
compartment to the first stop (page 9).
Hold the LifeTube/earmold
between your thumb and
index finger and insert it carefully into the ear canal.
You may find it helpful to pull
your ear slightly upward or to
the back.
Place your hearing instrument behind your ear.
Turn it on by completely closing the battery compart-
ment.
Removing your hearing instrument:
Hold the LifeTube/earmold
between your thumb and
index finger and carefully pull
it out. You may find it helpful
to lightly push your ear from
the back.
7
NOTE
Do not use lubricant when you insert the LifeTube/
earmold, because it may clog the sound outlet.
11
8
Turning your hearing instrument
on and off
Turn on:
Fully close the battery compartment to
turn the instrument ON.
Turn off:
Press the battery compartment downward to the first stop to turn the instrument OFF.
Power-on delay
Your hearing instrument is equipped with a "power-on
delay" feature which can be activated by your Hearing
Care Professional. This allows you to turn the hearing
instrument on with an automatic delay of 12 seconds, so
that you may insert the hearing instrument into your ear
without experiencing unpleasant feedback (whistling).
12
Changing the hearing program
How to select the programs
Your ARTIS 2 hearing instrument offers up to four hearing
programs for specific listening environments.
Select a program using the program button
(only ARTIS 2 S).
Each time you press the program button, your hearing instrument switches to the next program, confirming each
change with a beep. The number of beeps you hear coincides with the selected program.
Example
You turn your hearing instrument on. It is automatically in
program 1. You want to change to program 2.
Press the program button once. You hear 2 beeps. You
are now in program 2.
If you are wearing two hearing instruments, the hearing
program will be changed on both instruments simultaneously if e2e wireless is activated.
Your Hearing Care Professional can write down the personal program configuration of your hearing instrument on
page 25.
9
NOTE
You can also use the ePocket remote control to
change the hearing program.
For ARTIS 2 Life and ARTIS 2 S VC changing the
hearing program manually only works with ePocket.
13
10
Volume control
(only ARTIS 2 S VC)
The volume of your ARTIS 2 is controlled automatically
and there is no need to manually adjust it.
Should you prefer manual volume control, your Hearing
Care Professional can program the hearing instrument for
manual adjustment.
Rotate the volume control with your
index finger to select the desired
listening volume.
Your hearing instrument will not
exceed your maximum volume. Signal
tones can be programmed to indicate when the volume
control limit is reached. Adjusting the volume further in
that direction will then have no effect.
Learning function:
If activated by the Hearing Care Professional your hearing
instrument memorizes changes made in volume control
settings. Over time it automatically adapts the volume
setting for each program according to your preferences.
If you are wearing two hearing instruments, the volume
will be changed on both instruments simultaneously if
e2e wireless is activated.
louder
softer
14
NOTE
You can also use the ePocket remote control to adjust
volume settings.
For ARTIS 2 Life and ARTIS 2 S changing the volume
manually only works with ePocket.
e2e wireless and ePocket
e2e wireless
Your ARTIS 2 hearing instrument is equipped with e2e
(ear-to-ear) wireless technology.
Advantages of the wireless functionality:
Automatically adjusts both hearing instruments simultaneously to different listening situations.
Allows use of accessories, e.g. ePocket (remote control).
Provides synchronization of the settings in the system.
If you change the volume or program on one hearing
instrument, the other hearing instrument is automatically adjusted.
Your Hearing Care Professional can activate or deactivate
the wireless functionality of your hearing instrument. The
ePocket can be activated or deactivated separately.
11
NOTE
The performance of e2e wireless may be affected by
electromagnetic interference – e.g. from a computer
monitor or halogen lamp system controlled by a
switching power supply.
Move away from the source of interference if you
experience difficulty.
15
12
ePocket
(accessory)
wireless remote control
The e2e wireless function of your ARTIS 2
hearing instrument allows you to use an
ePocket to change the program and volume of
your hearing instrument and to read out the
instrument settings. For further information
about ePocket, contact your Hearing Care Professional or refer to the ePocket user guide.
NOTE
In the event your hearing instrument can be controlled by another person's remote control unit
(RCU), return your RCU and hearing instrument to
the service department to change the transmission
key.
When operating the hearing instrument in T-coil
mode, the wireless function may cause a pulsing
noise. This is due to pick-up of the transmission
signal by the hearing instrument T-coil. When your
hearing instrument is in T-coil mode please use
remote control with a distance greater than 10 cm
(4 inches).
16
Audio input
(only ARTIS 2 S, ARTIS 2 S VC)
Your hearing instrument is equipped with an audio input.
Together with an audio shoe it enables the connection
between the hearing instrument and e.g. an FM system,
tape recorder, television or an infrared device. This way
the sound is coming directly from the sound source. That
can be useful for adults in difficult listening situations and
for children in classrooms.
NOTE
Use only the F5 or L5 audio shoe respectively (labelled inside of the audio shoe). These are designed
exclusively for ARTIS 2 hearing instruments.
13
Hearing
instrument
ARTIS 2 S
ARTIS 2 S VC
With the audio shoe L5 attached, the battery compartment switch is disabled and the hearing system can only
be switched off via push button.
With the audio shoe F5 attached, the battery compartment switch can still be used for the ON/OFF function.
Audio shoe
F5
F5 or L5
When you attach an audio
shoe, the hearing instrument automatically switches
to the corresponding audio
shoe program.
17
13
Audio input
(only ARTIS 2 S, ARTIS 2 S VC)
Attaching the audio shoe:
Open the battery compartment 1.
Open the audio shoe cover 2.
2
18
Close the battery compartment.
Align the contacts of the audio
shoe with the contacts of the
hearing instrument.
Slide the audio shoe over the
hearing instrument until it snaps
into the end position.
Removing the audio shoe:
Slide the audio shoe in the
opposite direction to that for
attachment and take it off.
Close the audio shoe cover.
WARNING
Risk of injuries caused by electric shock!
Connect audio input only to device conform to
IEC 65. (IEC-Norm for audio, video and other
electronic devices.)
1
Automatic telephone program
(optional)
With the AutoPhoneTM function, your hearing instrument
will automatically switch to the telephone program when
you hold a telephone handset near your hearing instrument (*). It will return to the previously used hearing
program after you have finished speaking and have moved
the handset away from the hearing instrument.
You can also select the telephone program manually by
using the program button.
The telephone program can be set to microphone mode or
telecoil mode. Your Hearing Care Professional will program
your hearing instrument to fit your individual requirements.
(*) AutoPhone magnet accessory
Not all telephones produce a magnetic field strong enough
to activate the AutoPhone function. In this case, use the
AutoPhone magnet, enclosed in your hearing instrument
package, and attach it to the telephone receiver to activate
the AutoPhone function.
Consult your Hearing Care Professional to find out if this
accessory is right for your hearing care needs.
14
19
14
Automatic telephone program
(optional)
NOTE
Magnets can pose risks to electronics and magnetic
storage mediums when placed in close proximity.
Take care not to set magnets near computers, color
monitors, television sets, floppy discs, video/audio
tapes and other electronic equipment.
Keep magnets out of the reach of children. If
swallowed consult a physician or a hospital.
Magnets may interfere with the operation of life
supporting systems (e.g. pacemakers, magnetic
valves). Use a magnet only if not in doubt about
the safe distance.
The safe distance between pacemaker and
magnet should be at least 10 cm (4 inches).
See the AutoPhone magnet user guide for
instructions on how to position the magnet.
Use only the magnet that is delivered with the
hearing instrument.
20
Maintenance and care
Your hearing instruments are highly sensitive systems.
Proper care and handling will ensure the best possible
performance.
Clean instruments and earmolds regularly to prevent
damage to the hearing instruments and to avoid health
problems.
Clean your hearing instruments with a soft, dry tissue,
as necessary.
Place your hearing instruments in a "dry aid kit" with a
special moisture-attracting capsule overnight.
Ask your Hearing Care Professional for special care sets
and further information how to keep your hearing
instruments in good condition.
NOTICE
Do not put the hearing instruments in
water.
15
21
16
Troubleshooting tips
Your ARTIS 2 hearing instrument is an extremely reliable
device. Should a problem occur, it can usually be corrected quickly. Use these troubleshooting tips to resolve
simple issues.
ProblemCause
Sound is weakWeak or dead battery
Earmold/LifeTip/LifeTube clogged
Volume too low
22
Instrument emits
whistling sound
Sound is
distorted
Instrument emits
signal tones
Instrument
does not work
Improper seating in ear
Volume too high
Clogged with wax or excessive wax in ears
Volume too high
Weak battery
Battery compartment not completely closed
Weak battery
Instrument is not turned on
Battery compartment not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active
Possible Solution
Insert new standard battery
Clean earmold / clean or change LifeTip, LifeTube
Increase volume (with ePocket or volume control)
Try reinserting the earmold/LifeTip until it fits securely
Lower volume (with ePocket or volume control)
Clean LifeTip or contact your Hearing Care Professional
Lower volume (with ePocket or volume control)
Replace battery
Gently close battery compartment completely
Replace battery
Turn instrument on
Gently close battery compartment completely
Replace battery
Make sure battery is inserted correctly
Wait 12 seconds and check again
If you still encounter problems after trying these suggestions, consult your Hearing Care Professional.
23
17
Disposal information
Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of
the European Parliament and of the Council of
27 January 2003 on waste electrical and electronical equipment".
Amended by "Directive 2003/108/EC" (WEEE).
NOTE
Recycle your hearing instrument according to
national regulations.
For disposal within the EU please send device to the
following address:
United KingdomMaltaIreland
Siemens Charles de Giorgio LTD Howth Junction
Hearing Instruments 39-40 South Street Business Center
Newton Road Valetta CMR 01 Kilbarrack
Crawley RH109TT P.O. Box 374 5 Dublin
24
www.hearing-siemens.com
With the CE marking Siemens confirms compliance
with the European Directive 93/42/EEC concerning
medical devices.
0123
A
Your hearing instrument configuration
Hearing instrument
LEFTRIGHT
Model
Serial number
Battery
yes noPower on delayyes no
yes noVolume controlyes no
yes noPush buttonyes no
Signal tones
on offLow battery warningon off
on offVolume control limiton off
on offVolume control changeon off