Congratulations! You have selected a hearing instru-
ment from Siemens. This hearing instrument was indi-
vidually designed for your hearing impairment and is
fitted specially to your personal hearing profile.
These instructions, together with guidance from your
Hearing Care Professional, will help you understand
how your new hearing instrument works.
If you have any further questions, please contact your
Hearing Care Professional.
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Contents
Your ARTIS 2 Custom hearing instrument 4
3
3
Intended use 6
4
4
General notes on safety 7
5
5
Handling batteries 8
6
6
Applying and removing your hearing instrument 11
7
7
Turning your hearing instrument on and off 13
8
8
Changing the hearing program (optional) 14
9
9
Directional microphone system (optional) 15
10
10
Volume control (optional) 16
11
11
e2e wireless and ePocket (accessory) 17
12
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ePocket (accessory) 18
13
13
2
Automatic telephone program (optional) 19
14
14
Maintenance and care 21
15
15
Troubleshooting tips 22
16
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Disposal information 24
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Your hearing instrument configuration 25
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Your ARTIS 2 Custom hearing instrument
ARTIS 2 IT
(battery type: 13 or 312*)
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1
6
Your hearing system is individually manufactured according to the shape of your ear canals.
Each hearing instrument can be identified by the serial
number located on the outside of the instrument.
If the number is written in red, the hearing instrument is
for the right ear.
If the number is written in blue, the hearing instrument
is for the left ear.
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3
5
ARTIS 2 CT
(battery type: 312)
1
4
6
2
3
5
* ask your Hearing Care Professional
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Your ARTIS 2 Custom hearing instrument
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ARTIS 2 CS
(battery type: 10)
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1
6
Feature
1 First microphone
2 Second microphone TwinMic
3 Battery compartment
4 Program button (optional)
5 Volume control (optional)
6 Vent
7 Removal cord (optional)
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3
5
ARTIS 2 CIC
(battery type: 10)
1
7
TM
(optional)
3
6
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Intended use
Intended use
Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. ENT doctors, audiologists or acousticians.
Read and follow the instructions of this user guide to
avoid injuries or damage to the hearing instrument.
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could
lead to serious injuries,
CAUTION indicates a situation that could lead
to minor and moderate injuries.
NOTICE
NOTICE indicates possible property
damage.
Advice and tips on how to handle your
hearing instrument better.
Instruction. Indicates that something has to
be done.
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General notes on safety
General notes on safety
NOTE
Your hearing instrument is sensitive to extreme heat,
high humidity, strong magnetic fields (> 0.1T), X-rays
and mechanical stress.
Do not expose your hearing instrument to extreme
temperature or high humidity. Do not leave it in
direct sunlight. Do not wear it in the shower or
when you apply make-up, perfume or aftershave,
hairspray or suntan lotion.
Do not wear your hearing instrument when you are
exposed to short-waves, a strong magnetic field, a
high frequency field or X-rays.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful inerference,
and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user's authority to operate the equipment.
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WARNING
Risk in explosive environments, e.g. mining areas!
Don't use your hearing instruments (and remote
control) in areas where there is a danger of
explosion.
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Handling batteries
NOTICE
Remove the tab on your
battery only when you are
ready to use it.
The positive (+) side of
the battery is always the
smooth side.
13
10
original size
NOTE
Turn your hearing instrument off when not in use
to preserve the battery.
Leaking batteries damage the instrument. Remove
batteries when the instrument is not in use for a
prolonged period of time.
Low battery indicator
Your Hearing Care Professional can program your hearing
instrument to inform you when the battery is nearly
empty. If you hear an intermittent series of beeps or experience low amplification power, replace the battery.
Using a remote control
If you have the optional ePocket remote control, the battery status can be checked using the "battery read out"
function. (See the ePocket user guide for more information.)
312
Always keep spare
batteries with you.
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Handling batteries
Inserting the battery:
Completely open the battery compartment with your fingernail as
shown in the illustration.
Insert the proper size battery so that
the "+" symbol on the battery aligns
with the "+" marked on the battery compartment.
Close the battery compartment
by gently pressing the bottom
of the door upward with your
finger tip.
Do not force the door shut. If it
does not close easily, check to
see if the battery was inserted
properly.
When the battery door is completely closed, your
hearing instrument is ready for use.
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Handling batteries
Removing the battery:
Completely open the battery compartment.
Lightly push the battery out with your finger or a
pencil.
WARNING
Keep batteries and instruments out ot the reach of
children. If swallowed consult a physician or a
hospital immediately.
NOTE
Do not throw used batteries into household trash.
Return them to your Hearing Care Professional for
environmentally correct disposal.
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Applying and removing
your hearing instrument
Applying your hearing instrument:
Hold the hearing instrument between
your thumb and index finger and insert it into the ear canal.
Gently work it into its proper position
by slightly twisting until it is firmly
seated.
Lightly press inward for a secure and
comfortable fit.
You may find it helpful to pull your ear
slightly upward or to the back. Once
inserted, you should be able to feel
if the hearing instrument is correctly
positioned.
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Applying and removing
your hearing instrument
Removing your hearing instrument:
Push lightly on the back of your
ear to help loosen the hearing
instrument or pull gently on your
ear.
Then using your index finger,
carefully pull the hearing
instrument out.
The completely-in-the-canal hearing instruments can be
removed by pulling the small removal cord.
NOTICE
Never pull on the battery compartment door or volume
control wheel to remove the hearing instrument, as
this could cause damage to your hearing instrument.
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Turning your hearing instrument
on and off
Using the battery compartment
Turn on:
Insert the battery and close the compartment door
completely. Your ARTIS 2 Custom hearing instrument
turns on automatically.
Turn off:
Open the compartment completely.
Using the program button (optional)
Your Hearing Care Professional can program your hearing
instrument to be turned on and off using the program
button.
Turn on:
Press and hold the program button for approximately
3 seconds.
Turn off:
Press and hold the program button for approximately
3 seconds.
If you turn your hearing instrument off this way you
must wait approximately 10 seconds before your can
turn it on.
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Power-on delay
Your hearing instrument is equipped with a "power-on
delay" feature which can be activated by your Hearing
Care Professional. This allows you to turn the hearing
instrument on with an automatic delay of 12 seconds, so
that you may insert the hearing instrument into your ear
without experiencing unpleasant feedback (whistling).
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Changing the hearing program
(optional)
How to select programs
Your ARTIS 2 Custom hearing
instrument offers up to four hearing
programs for specific listening environments.
Select a program using the program
button.
Each time you press the program button, your hearing instrument switches to the next program, confirming each
change with a beep. The number of beeps your hear coincides with the selected program.
Example
You turn your hearing instrument on. It is automatically in
program 1. You want to change to program 2.
Press the program button once. Your hear 2 beeps. You
are now in program 2.
If you are wearing two hearing instruments, the hearing
program will be changed on both instruments simultaneously if e2e wireless is activated.
Your Hearing Care Professional can write down the personal program configuration of your hearing instrument on
page 25.
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NOTE
You can also use the ePocket remote control to
change the hearing program.
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Using the directional microphone system
(optional)
A directional microphone system helps
you to focus on sounds in front of
you by fading out background noises
behind you, e.g. in a face-to-face conversation within a noisy environment.
Your Hearing Care Professional can set
it to automatic mode so the hearing
instrument automatically adjusts the
microphone system, depending on the hearing situation.
Alternatively it can be programmed to operate with the
program button. Your Hearing Care Professional can write
down the personal configuration of your hearing
instrument on page 25.
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Volume control (optional)
The volume of your ARTIS 2 Custom is controlled automatically and there is no need to manually adjust it.
Should you prefer manual volume control, your Hearing
Care Professional can program the hearing instrument for
manual adjustment.
Rotate the volume control with your
index finger to select the desired listening volume.
Your hearing instrument will not exceed
your maximum volume. Signal tones can
be programmed to indicate when the
volume control limit is reached. Adjusting the volume further in that direction will then have no effect.
Learning function
If activated by the Hearing Care Professional your hearing
instrument memorizes changes made in volume control
settings. Over time it automatically adapts the volume
setting for each program according to your preferences.
If you are wearing two hearing instruments, the volume
will be changed on both instruments simultaneously.
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NOTE
You can also use the ePocket remote control to adjust
the volume.
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e2e wireless and
ePocket (accessory)
e2e wireless
Your ARTIS 2 Custom hearing instrument is equipped with
e2e (ear-to-ear) wireless technology.
Advantages of this wireless functionality:
Automatically adjusts both hearing instruments
simultaneously to different listening situations.
Allows use of accessories, e.g. ePocket (remote control)
Provides synchronization of the settings in the system.
If you change the volume or program on one hearing
instrument, the other hearing instrument is automatically adjusted.
Your Hearing Care Professional can activate or deactivate
the wireless functionality of your hearing instrument. The
ePocket can be activated or deactivated separately.
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NOTE
The performance of e2e wireless may be affected by
electromagnetic interference – e.g. from a computer
monitor or halogen lamp system controlled by a
switching power supply.
Move away from the source of interference if you
experience difficulty.
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ePocket (accessory)
wireless remote control
The e2e wireless function of your ARTIS 2 custom hearing instrument allows you to use an
ePocket to change the program and volume of
your hearing instrument and to read out the
instrument settings. For further information
about ePocket, contact your Hearing Care
Professional or refer to the ePocket user guide.
NOTE
In the event your hearing instrument can be controlled by another person's remote control unit
(RCU), return your RCU and hearing instrument to
the service department to change the transmission
key.
When operating the hearing instrument in T-coil
mode, the wireless function may cause a pulsing
noise. This is due to pick-up of the transmission
signal by the hearing instrument T-coil. When your
hearing instrument is in T-coil mode please use
remote control with a distance greater than 10 cm
(4 inches).
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Automatic telephone program
(optional)
With the AutoPhoneTM function, your hearing instrument
will automatically switch to the telephone program when
you hold a telephone handset near your hearing
instrument (*). It will return to the previously used hearing
program after you have finished speaking and have moved
the handset away from the hearing instrument.
You can also select the telephone program manually by
using the program button.
The telephone program can be set to microphone mode or
telecoil mode. Your Hearing Care Professional will program
your hearing instrument to fit your individual requirements.
(*) AutoPhone magnet accessory
Not all telephones produce a magnetic field strong
enough to activate the AutoPhone function. In this case,
use the AutoPhone magnet, enclosed in your hearing
instrument package, and attach it to the telephone
receiver to activate the AutoPhone function.
Consult your Hearing Care Professional to find out if this
accessory is right for your hearing care needs.
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Automatic telephone program
(optional)
NOTE
Magnets can pose risks to electronics and magnetic
storage mediums when placed in close proximity.
Take care not to set magnets near computers, color
monitors, television sets, floppy discs, video/audio
tapes and other electronic equipment.
Keep magnets out of the reach of children. If
swallowed consult a physician or a hospital.
Magnets may interfere with the operation of life
supporting systems (e.g. pacemakers, magnetic
valves). Use a magnet only if not in doubt about
the safe distance.
The safe distance between pacemaker and magnet
should be at least 10 cm (4 inches).
See the AutoPhone magnet user guide for
instructions on how to position the magnet.
Use only the magnet that is delivered with the
hearing instrument.
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Maintenance and care
Your hearing instrument is a highly sensitive system.
Proper care and handling will ensure the best possible
performance.
Clean instrument and earmold regularly to prevent
damage to the hearing instrument and to avoid health
problems.
Clean your hearing instrument with a soft, dry tissue,
as necessary.
Place your hearing instrument in a "dry aid kit" with a
special moisture-attracting capsule overnight.
Occasionally bring your hearing instrument to your
Hearing Care Professional to change the wax guard,
clean the venting channel, microphone and sound
outlets.
Ask your Hearing Care Professional for special care sets
and further information on how to keep your hearing
instrument in good condition.
If soreness or skin irritation develops in the ear, ask your
Hearing Care Professional for help. Minor fit adjustments
and polishing can often correct this condition.
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NOTICE
Do not put the hearing instrument in water.
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Troubleshooting tips
Your ARTIS 2 Custom hearing instrument is an extremely
reliable device. Should a problem occur, it can usually be
corrected quickly. Use these troubleshooting tips to resolve
simple issues.
ProblemCause
Sound is weak
or no sound
Instrument emits
whistling sound
Sound is
distorted
Instrument emits
signal tones
Instrument
does not work
Weak or dead battery
Instrument not turned on
Instrument clogged
Volume too low
Improper seating in ear
Volume too high
Clogged with wax or excessive wax in ears
Volume too high
Weak battery
Clogged with wax
Battery compartment not completely closed
Weak battery
Instrument is in telecoil mode
Instrument is not turned on
Battery compartment not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active
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Possible Solution
Insert new standard battery
Close battery door completely or press and hold the
program button for approximately 2 seconds
Clean instrument
Increase volume (with ePocket or volume control)
Try reinserting instrument until it fits securely
Lower volume (with ePocket or volume control)
Clean instrument or contact your Hearing Care Professional
Lower volume (with ePocket or volume control)
Replace battery
Exchange or have your wax guard changed
Gently close battery compartment completely
Replace battery
Change to another program
Turn instrument on
Gently close battery compartment completely
Insert new standard battery
Make sure battery is inserted correctly
Wait 12 seconds and check again
If you still encounter problems after trying these suggestions, consult your Hearing Care Professional.
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Disposal information
Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of
the European Parliament and of the Council of
27 January 2003 on waste electrical and electronical equipment".
Amended by "Directive 2003/108/EC" (WEEE).
NOTE
Recycle your hearing instrument according to
national regulations.
For disposal within the EU please send device to the
following address:
United KingdomMaltaIreland
Siemens Charles de Giorgio LTD Howth Junction
Hearing Instruments 39-40 South Street Business Center
Newton Road Valetta CMR 01 Kilbarrack
Crawley RH109TT P.O. Box 374 5 Dublin
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www.hearing-siemens.com
With the CE marking Siemens confirms compliance
with the European Directive 93/42/EEC concerning
medical devices.
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Your hearing instrument configuration
Hearing instrument
LEFTRIGHT
Model
Serial number
Battery
yes noPower on delayyes no
yes noVolume controlyes no
yes noPush buttonyes no
Signal tones
on offLow battery warningon off
on offVolume control limiton off
on offVolume control changeon off