Getting to know your hearing instruments 5
Components and names 6
Settings 7
Battery size and ear pieces 8
Service information 9
Batteries 10
Replacing non-rechargeable batteries 10
Daily use 12
Turning on and off 12
Inserting 14
Removing 16
Adjusting the volume 17
Changing the hearing program 17
Sport Clip 18
On the phone 20
Telephone program 20
Audio induction loops 21
2Content
Page 3
Maintenance and care 22
Cleaning 22
Drying 25
Storage 25
Exchanging ear pieces and tubes 26
Exchanging the battery compartment 26
Troubleshooting 27
Important information 28
Intended use 28
Explanation of symbols 28
Transport and storage conditions 28
Disposal information 29
Technical information 29
Conformance information 31
Important safety information 32
Personal safety 32
Product safety 34
Tinnitus noiser 38
Country-specic information 41
3Content
Page 4
Welcome
You have chosen a Siemens hearing instrument, a reliable
partner to accompany you through everyday life. Like
everything new, it will take you a little while to become
familiar with it.
This document, along with support from your Hearing
Care Professional, will help you. You will quickly come to
appreciate the advantages and greater quality of life your
hearing instrument offers.
CAUTION
Read this user guide thoroughly and completely
and follow the safety information in this document
to avoid damage or injury.
To benet most from your hearing instrument, wear it
daily and all day long. Especially after longer periods of
living with hearing loss, a dedicated hearing training is
recommended - with a Hearing Care Professional or at
home.
Welcome4
Page 5
Your hearing instruments
Getting to know your hearing instruments
Your hearing instruments have no controls.
If you want to adjust the volume or switch hearing
programs manually, you can ask your Hearing Care
Professional about a remote control option.
Water protection
The unique design makes your hearing instruments
waterproof. For example, the battery
compartment has a special seal and the
membranes on the battery compartment
provide air required for the battery function
while keeping water out.
It is, however, important that you observe a few basic
rules:
■ Your hearing instruments are only protected against
water immersion, when worn with an earhook
and swim-mold. The swim-mold is a custom-made
ear piece that is based on the anatomy of your ear.
■ Moisture inside the hearing instruments may
nevertheless be produced, e. g. by condensation.
Follow the instructions for drying in section
"Maintenance and care".
Your hearing instruments5
Page 6
Components and names
Your hearing instruments are either equipped with a
LifeTube or with an earhook:
➊ Ear piece (LifeTip)
➋ Concha lock (optional)
➌ Tube (LifeTube)
Your hearing instruments6
➍ Earhook (alternative)
➎ Microphone membranes
➏ Battery compartment
Page 7
Settings
Ask your Hearing Care Professional to mark your
individual settings on the following pages.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
e2e wireless enables the use of remote controls and
simultaneous control of both hearing instruments.
Accessories
Remote controlAudio streamer
Aquapac
(waterproof sealing bag)
Your hearing instruments7
Sport Clip
Read more in section
"Sport Clip"
Page 8
Battery size and ear pieces
Batteries
Non-rechargeable (size 13)
Exchangeable ear pieces
(only with LifeTubes)
LifeTip open or closed
LifeTip double
LifeTip semi-open
Your hearing instruments8
Size
Page 9
Service information
Serial numbers
Left:
Right:
Service dates
1:
2:
3:
4:
5:
6:
Your Hearing Care Professional
Date of purchase:
Your hearing instruments9
Page 10
Batteries
When the battery is low the sound becomes weaker or
you will hear an alert signal. It depends on the battery
type how long you have until you have to replace the
battery.
Replacing non-rechargeable batteries
Remove empty batteries immediately and dispose of
according to local regulations.
Remember to have your replacement batteries
with you at all times.
Removing:
uOpen the battery
compartment.
uPull the battery out or use the
magnet stick. The magnet stick is
available as an accessory.
Batteries10
Page 11
Inserting:
uRemove the protective lm from the new
battery.
uSlide the battery into the
compartment.
Make sure the "+" symbols on the
battery and in the compartment
are aligned (refer to the picture).
uCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
NOTICE
uTake care when closing the battery
compartment, that no hair is caught in.
NOTICE
Sharp objects and dirt can damage your hearing
instruments.
uRemove the battery only with your ngers or a
magnet stick.
Batteries11
Page 12
Daily use
Turning on and off
You have several options to turn your hearing instruments
on or off.
NOTICE
Water penetration damages your hearing
instruments.
uAlways use the remote control in an AquaPac to
turn your hearing instrument on and off during
water activities.
Via battery compartment:
uTurning on: Close the battery compartment.
The default volume and hearing program are set.
uTurning off: Open the battery compartment.
Via remote control:
uFollow the instructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program are set.
Daily use12
Page 13
■ When wearing the hearing instruments, an
optional signal can indicate when an instrument
is turned on or off.
■ Remove the batteries if the hearing instruments
are not used for several days.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
without experiencing unpleasant whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Daily use13
Page 14
Inserting
Your hearing instruments have been ne-tuned for your
right and left ear. Colored markers in the battery
compartment indicate the side:
■ red marker = right ear
■ blue marker = left ear
To insert the hearing instrument:
uHold the tube at the bend that is closer to the
ear piece.
uCarefully push the ear piece
in the ear canal
uTwist it slightly until it sits
➊
.
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
uLift the hearing instrument
and slide it over the top of
your ear
➋
.
CAUTION
Risk of injury!
uInsert the ear piece carefully and not too deeply
into the ear.
Daily use14
Page 15
■ Insert the right hearing instrument with the
right hand and the left hearing instrument with
the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional concha lock helps to securely retain the
ear piece in your ear. To position the concha lock:
uBend the concha lock and position
it carefully into the bowl of your ear
(refer to the picture).
Daily use15
Page 16
Removing
uLift the hearing instrument
and slide it over the top of
your ear
uHold the tube and pull the
ear piece carefully out
CAUTION
Risk of injury!
uIn very rare cases the ear piece could remain
Clean and dry your hearing instruments after usage. Read
more in section "Maintenance and care".
.
➊
.
➋
in your ear when removing the hearing
instrument. If this happens, have the ear piece
removed by a medical professional.
Daily use16
Page 17
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
uIf you prefer manual volume adjustment, use a remote
control. Follow the instructions in the remote control's
user guide.
An optional signal can indicate the volume change.
Changing the hearing program
Hearing programs change the characteristics of the sound
coming through the hearing instrument. They help you
to select the optimal setup for every listening situation.
An optional signal can indicate the change of the hearing
program.
uTo change the hearing program manually, use a
remote control. Follow the instructions in the remote
control's user guide.
Refer to section "Settings" for a list of your hearing
programs.
Daily use17
Page 18
Sport Clip
The Sport Clip supports the retention of your hearing
instruments during sport activities.
Attaching the Sport Clip
uPress the Sport Clip evenly
on top of your hearing
instrument until it clicks into
place.
uPlace your hearing instrument behind your ear.
uBend the safety string around your
earlobe to secure the Sport Clip.
With the Sport Clip attached, it is still possible to turn
your hearing instruments on and off via the battery
compartment.
Daily use18
Page 19
Removing the Sport Clip
uRelease the safety string from your earlobe.
uRemove your hearing instrument.
uPull the safety string upward
to remove the Sport Clip.
Ask your Hearing Care Professional for further
information.
Daily use19
Page 20
On the phone
When you are on the phone, hold the
telephone receiver slightly above your
ear. The hearing instrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
uSwitch to the telephone program whenever you are on
the phone.
Whether a telephone program is congured for your
hearing instrument is listed in section "Settings".
On the phone20
Page 21
Audio induction loops
Many telephones as well as public places like theatres
offer the audio signal (music and speech) via an audio
induction loop. With this system, your hearing
instruments can directly receive the desired signal –
without distracting noise in the environment.
You can usually recognize audio induction
loop systems by certain signs.
This function is only available in combination with
an audio streamer.
Your hearing instruments can receive this signal via
an audio streamer. Audio streamers are available as
accessory. Ask your Hearing Care Professional for an
appropriate audio streamer and to congure a telecoil
program.
uSwitch to the telecoil program whenever you are in a
place with an audio induction loop.
Whether the telecoil program is congured for your
hearing instrument is listed in section "Settings".
uFollow the instructions in the audio streamer's user
guide.
Audio induction loops21
Page 22
Maintenance and care
Siemens hearing instruments are so robust that they will
function reliably for years. It is, however, important that
you take care of your instruments and observe a few basic
rules, which will soon become habit.
Cleaning
For hygiene reasons and to maintain functionality, clean
your hearing instruments daily.
NOTICE
uAvoid immersing your hearing instruments in
chemicals.
uDo not put LifeTubes or LifeTips in water.
uThe hearing instrument is only protected
against water immersion, when worn with
an earhook and swim-mold. Water can enter
the hearing instrument via the receiver when
submerged after removing it from the ear.
uClean your hearing instruments with a microber
cloth.
uIf your hearing instruments are equipped with
LifeTubes, regularly clean the tubes with special
cleaning wires.
Refer to section "Cleaning the tubes" for details.
Maintenance and care22
Page 23
uAsk your Hearing Care Professional for recommended
cleaning products, special care sets and further
information on how to keep your hearing instruments
in good condition.
uFor a more thorough professional cleaning, take your
instruments to your Hearing Care Professional.
NOTICE
Sharp objects and dirt can damage your hearing
instruments.
uClean the membrane of the battery
compartment regularly with a microber cloth.
Maintenance and care23
Page 24
Cleaning the LifeTubes
If your hearing instruments are equipped with LifeTubes,
you can remove cerumen from the tubes using a special
cleaning wire. Ask your Hearing Care Professional for
suitable cleaning wires.
uScrew off the tube.
uCarefully insert the cleaning
wire into the tube. Start
from the side opposite to the
ear piece adapter.
uPush the cleaning wire all the way through the tube.
uWipe away any cerumen or debris that is dislodged
from the tube.
uCompletely remove the cleaning wire from the tube.
uScrew the tube onto the hearing instrument.
CAUTION
Risk of damage to ear canal and ear drum.
uAlways remove the Life Cleaning Wire from
the LifeTube before reattaching it to your
hearing instrument.
Maintenance and care24
Page 25
Drying
uDry your hearing instruments overnight with open
battery compartment.
uAsk your Hearing Care Professional for recommended
drying products.
Storage
uDuring longer periods of non-use, store your hearing
instruments with open battery compartment (and
batteries removed) in a drying system in order to
prevent the penetration of moisture.
Maintenance and care25
Page 26
Exchanging ear pieces and tubes
For hearing instruments with a LifeTube:
uAsk your Hearing Care Professional to exchange
the ear pieces and tubes approximately every
3 to 6 months or as needed.
Exchanging the battery compartment
Your hearing instruments have to be serviced regularly to
ensure they remain waterproof.
Ask your Hearing Care Professional to exchange the
battery compartment of your hearing instruments once
a year and to register each exchange of the battery
compartment in section "Service information" of this user
guide.
Maintenance and care26
Page 27
Troubleshooting
Problem and possible solutions
Sound is weak.
■ Increase the volume.
■ Replace the empty battery.
■ Clean or exchange the tube and the ear piece.
Hearing instrument emits whistling sounds.
■ Reinsert the ear piece until it ts securely.
■ Decrease the volume.
■ Clean or exchange the ear piece.
Sound is distorted.
■ Decrease the volume.
■ Replace the empty battery.
■ Clean or exchange the tube and the ear piece.
Hearing instrument emits signal tones.
■ Replace the empty battery.
Hearing instrument does not work.
■ Turn the hearing instrument on.
■ Gently close battery compartment completely.
■ Replace the empty battery.
■ Make sure the battery is inserted correctly.
■ Power-on delay is active. Wait several seconds and
check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting27
Page 28
Important information
Intended use
Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. acousticians, audiologists or
ENT doctors.
Use the hearing instruments and accessories only
as described in this user guide.
Explanation of symbols
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Transport and storage conditions
During extended periods of transport and storage, please
observe the following conditions:
StorageTransport
Temperature10 to 40 °C-20 to 60 °C
Relative humidity10 to 80 %5 to 90 %
Air pressure700 to 1050 hPa200 to 1200 hPa
For other parts, such as batteries, other conditions may
apply.
Important information28
Page 29
Disposal information
Within the European Union, the marked equipment is
covered by "Directive 2002/96/EC of the
European Parliament and of the Council of
27 January 2003 on waste electrical and
electronic equipment."
Amended by "Directive 2003/108/EC" (WEEE).
NOTICE
uRecycle hearing instruments, accessories and
packaging according to national regulations.
NOTICE
uTo avoid environmental pollution, do not throw
batteries into household trash.
uRecycle or dispose of batteries according to
national regulations or return them to your
Hearing Care Professional.
Technical information
Siemens Aquaris Xmi, where "X" stands for any digit
(e.g. Siemens Aquaris 7mi, Siemens Aquaris 5mi, ...)
FCC ID: SGI-WL002BTE
IC: 267AB-WL002
Operating frequencies: Fc=3.28 MHz
Important information29
Page 30
N14203 (EMC and radio communications compliance
label Australia)
This Class B digital apparatus complies with Canadian
ICES-003.
Changes or modications made to this equipment
not expressly approved by Siemens Audiologische
Technik GmbH for compliance may void the
FCC authorization to operate this equipment.
FCC compliance
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada.
Operation is subject to the following conditions:
■ this device may not cause harmful interference, and
■ this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
Important information30
Page 31
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and
receiver.
■ Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
■ Consult the dealer or an experienced radio/TV
technician for help.
Conformance information
With the CE marking Siemens conrms compliance with
the European Directive 93/42/EEC concerning
medical devices.
For the products with e2e wireless 2.0 Siemens
additionally conrms compliance with the European
Directive 99/5/EC (R&TTE) concerning radio and
telecommunications terminal equipment.
Important information31
Page 32
Important safety information
Personal safety
CAUTION
Risk of injury!
uAlways wear the tube with an ear piece.
uMake sure that the ear piece is completely
attached.
WARNING
Risk of affecting electronic equipment!
uIn areas where the use of electronics or wireless
devices are restricted, verify if your device has
to be turned off.
WARNING
Risk of impairing the residual hearing of the user.
uUse only hearing instruments that have been
tted especially for your needs.
WARNING
Risk of injury!
uDo not use obviously damaged devices and
return them to point of sale.
Important safety information32
Page 33
WARNING
Risk of explosion!
uDo not use your hearing instruments in
explosive atmospheres (e. g. in mining areas).
WARNING
Choking hazard!
Your hearing instruments contain small parts
which can be swallowed.
uKeep hearing instruments, batteries and
accessories out of reach of children and
mentally disabled persons.
uIf parts have been swallowed consult a
physician or hospital immediately.
Siemens offers special hearing instruments for the
tting of infants and small children.
uAsk your Hearing Care Professional for further
information.
Important safety information33
Page 34
Product safety
NOTICE
Leaking batteries damage the hearing instruments.
uTurn the hearing instruments off when not in
use to preserve the battery.
uRemove batteries when the instruments are not
in use for a prolonged period of time.
NOTICE
uProtect your hearing instruments from extreme
heat. Do not expose them to direct sunlight.
NOTICE
uDo not dry your hearing instruments in the
microwave oven.
NOTICE
Different types of strong radiation, e. g. during
X-ray or MRI head examinations, may damage
hearing instruments.
uDo not wear the hearing instruments during
these or similar procedures.
Weaker radiation, e. g. from radio equipment or
airport security, does not damage the hearing
instruments.
Important safety information34
Page 35
NOTICE
uDo not wear your hearing instruments when
you apply make-up, perfume, aftershave,
hairspray or suntan lotion.
NOTICE
uThe hearing instrument is only protected
against water immersion, when worn with
an earhook and swim-mold. Water can enter
the hearing instrument via the receiver when
submerged after removing it from the ear.
NOTICE
Sharp objects and dirt can damage your hearing
instruments.
uDo not push any objects through the membrane
of the battery compartment.
Important safety information35
Page 36
NOTICE
Your hearing instruments comply to the IP 68
standard, which means they are protected against
dust and permanent water immersion (up to one
meter/three feet and for up to one hour).
uAvoid immersing your hearing instruments in
chemicals.
uYou can use your hearing instruments for water
based activities but should avoid situations
with high water pressure (e.g. diving into the
water or surng) as this could damage your
instruments.
uUse appropriate earmolds instead of LifeTube
and LifeTip during water activities.
uUse a Sport Clip to ensure the retention of your
hearing instruments during sport activities.
uDo not open the battery compartment during
water activities.
uTake care when closing the battery
compartment, that no hair is caught in it.
uIf your hearing instrument stops working or
gives feedback from exposure to dust or liquids,
blow gently through the microphone cover and
open the battery compartment for drying.
Important safety information36
Page 37
Only for two instruments or the use of a remote control:
In some countries restrictions for the usage of
wireless equipment exist.
uRefer to local authorities for further
information.
NOTICE
Your hearing instruments are designed to comply
with international standards on electromagnetic
compatibility but interference with nearby
electronic devices could occur. In this case, move
away from the source of interference.
Important safety information37
Page 38
Tinnitus noiser
Your hearing instrument may be equipped with a tinnitus
noiser. The use of the tinnitus noiser should be only on
the advice and in consultation with your Hearing Care
Professional.
WARNING
Risk of further impairment to the user’s hearing
health.
There are some potential concerns associated
with the use of any sound generating tinnitus
therapy device. Discontinue use and seek medical
evaluation if any of the following conditions occur:
uchronic skin irritation on, near, or around the
site of device placement.
uunusual side effects (e.g. dizziness, nausea,
headaches, heart palpitations).
uperceived decrease in auditory function
(e.g. decreased loudness, speech not as clear).
WARNING
Risk of further impairment to the user’s hearing
health.
The volume of the tinnitus noiser can be set to
a level which could lead to permanent hearing
damage when used for a prolonged period of time.
uThe tinnitus noiser should never be used at
uncomfortable levels.
Important safety information38
Page 39
For Hearing Care Professionals:
The target population is primarily the adult population
over 21 years of age. The patient may have some control
of the level or volume of the signal and the patient should
discuss this adjustment as well as his or her comfort
level and sound of the signal with their Hearing Care
Professional.
WARNING
Risk of further impairment to the user’s hearing
health.
The volume of the tinnitus noiser can be set to
a level which could lead to permanent hearing
damage when used for a prolonged period of time.
uShould the tinnitus noiser be set to such a level
in the hearing instrument, advise the user of
the maximum amount of time per day he or she
should use the tinnitus noiser.
For example, occupational safety guidelines
restrict continuous noise exposure of
80 dBA SPL to 8 hours per day.
uThe tinnitus noiser should never be used at
uncomfortable levels.
Important safety information39
Page 40
WARNING
Risk of further impairment to the user’s hearing
health.
A Hearing Care Professional should advise a
prospective tinnitus noiser user to consult
promptly with a licensed physician (preferably an
ear specialist) before using the tinnitus noiser if
the Hearing Care Professional determines through
inquiry, actual observation, or review or any other
available information concerning the prospective
user that the prospective user has any of the
following conditions:
uVisible congenital or traumatic deformity of the
ear.
uHistory of active drainage from the ear within
the previous 90 days.
uHistory of sudden or rapidly progressive hearing