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Pure 700, Pure 500
User Guide
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Introduction
Dear Customer,
Congratulations! You have selected the new Pure hearing instruments from Siemens.
These instructions as well as the guidance from your
Hearing Care Professional will help you understand how
your new Pure hearing instruments work.
If you have any further questions, please contact your
Hearing Care Professional.
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A
Contents
Your Pure hearing instrument 6
3
Intended use 7
4
General notes on safety 8
5
Handling of standard and rechargeable batteries 10
6
Low battery indicator 1
- 0
Inserting the battery 1
- 1
Removing the battery 1
- 2
Inserting and removing your hearing instrument 13
7
Inserting your hearing instrument 1
- 3
Removing your hearing instrument 1
- 4
Turning your hearing instrument on and off 15
8
Changing the hearing program 16
9
e2e wireless 2.0 17
10
Maintenance and care 18
11
Domes and Receiver Molds 19
12
C-Guard 1
- 9
Daily cleaning 2
- 0
Replacing the Dome 2
- 1
Replacing the C-Guard of the Receiver Mold 2
- 2
Disassembling the Receiver Mold 2
- 2
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Handling of the Receiver Unit 23
13
Remove Receiver Unit 2
- 3
Attach Receiver Unit 2
- 3
14
Accessories 24
Remote control 2
- 4
Charger 2
- 5
Tek wireless enhancement 2
- 6
Troubleshooting tips 28
15
Technical information 30
16
Disposal information 32
17
Your hearing instrument configuration 33
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Your Pure hearing instrument
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Features:
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3
2
CAUTION
Risk of injury caused by incorrect use of Domes.
X
Always wear the Receiver Unit with the Dome.
Make sure that the Dome is completely attached to X
the Receiver Unit.
If the Dome remains in your ear, have it removed by a X
medical professional.
Replace the Dome if it breaks. X
Insert the Receiver Unit with the Dome carefully and X
not too deeply into the ear.
Use the Receiver Unit and Dome only in the manner X
described in this user guide.
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1 Receiver Unit
5
2 Dome
3 Battery compartment
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6
7
4 Push Button
5 Microphone Cover
6 Receiver Mold
7 C-Guard
Your Hearing Care Professional offers an assortment of receiver lengths and Dome sizes to best fit your ear.
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Intended use
Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. ENT doctors, audiologists or acousticians.
Read and follow the instructions of this user guide to
avoid injuries or damage to the hearing instrument.
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could
lead to serious injuries,
CAUTION indicates a situation that could lead
to minor and moderate injuries.
NOTICE
NOTICE indicates possible property
damage.
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Advice and tips on how to handle your
hearing instrument better.
Instruction. Indicates that something has to
be done.
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General notes on safety
NOTICE
Your hearing instrument is sensitive to extreme heat,
high humidity, strong magnetic fields (> 0.1T), X-rays
and mechanical stress.
X
Do not expose your hearing instrument to extreme
temperature or high humidity.
X
Do not leave it in direct sunlight.
Do not wear it in the shower or when you apply make- X
up, perfume, aftershave, hairspray or suntan lotion.
X
Do not wear your hearing instrument when you are
exposed to short-waves, a strong magnetic field, a high
frequency field or X-rays.
WARNING!
Choking hazard posed by small parts.
X
Keep hearing instruments, batteries and accessories
out of children‘s reach.
X
If swallowed consult a physician or hospital immediately.
X
If infants, small children or mentally disabled persons
need to wear hearing instruments ensure adequate
supervision.
In some countries restrictions for the usage of wireless
equipment exist.
X
Refer to local authorities for further information.
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General notes on safety
NOTICE for batteries
Leaking batteries damage the instrument.
X
Remove batteries when the instrument is not in use for
a prolonged period of time.
X
Turn your hearing instrument off when not in use to
preserve the battery.
WARNING
Risk in explosive environments, e.g. mining areas!
X
Don't use your hearing instruments (and remote control) in areas where there is a danger of explosions.
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Handling of standard and rechargeable batteries
Use standard batteries or rechargeable batte- X
ries in your hearing instruments.
Always use size 312 batteries. X
Charge the rechargeable batteries before first X
use.
original size
Remove the tab on your X
batteries only when you are
ready to use them.
X
The positive (+) side of the batteries is always the
smooth side.
X
Always keep spare batteries with you.
Low battery indicator
Your Hearing Care Professional can activate an acoustic
signal to inform you when the battery is nearly empty.
If you hear an acoustic signal or experience low amplification power, replace the battery.
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Handling of standard and rechargeable batteries
Inserting the battery
Open the battery compartment completely X
using your fingernail as shown in the illustration.
X
Insert the proper size battery so that
the "+" symbol on the battery aligns
with the "+" marked on the battery
compartment.
Close the battery compartment by X
gently pressing the bottom of the door
upward with your finger tip.
Do not force the door shut. If it does not
close easily, check to see if the battery
was inserted properly.
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When the battery door is completely closed, your hearing
instrument is ready for use.
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Handling of standard and rechargeable batteries
Removing the battery
Open the battery compartment complete- X
ly.
X
Normally the battery drops out when the
compartment is completely open. If the
battery does not come out, lightly tap the
instrument or push the battery out with a
pencil as shown.
Do not throw used batteries into household trash. X
Return them to your Hearing Care Professional for
environmentally correct disposal.
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Inserting and removing your hearing instrument
NOTICE
X
Do not use lubricant when you insert the Dome/ earmold, because it may clog the sound outlet.
NOTICE
X
For hearing instruments with earmold, handle by
holding the earmold. Do not pull the tube.
Inserting your hearing instrument
Turn your hearing instrument off. X
Hold the receiver with the Dome/ Receiver Mold bet- X
ween your thumb and index finger and insert it carefully into the
ear canal.
You may find it helpful to pull
your ear slightly upward or to the
back.
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X
Place your hearing instrument
behind your ear.
X
Turn your hearing instrument on.
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Inserting and removing your hearing instrument
Removing your hearing instrument
Turn your hearing instrument off. X
Hold the Receiver Unit/ Receiver Mold X
between your thumb and index finger
and carefully pull it out.
You may find it helpful to lightly push
your ear from the back.
CAUTION
X
The ear tip needs to be attached properly. If the
ear tip remains in the ear, it has to be removed by
Hearing Care Professional.
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Turning your hearing instrument
on and off
Turn on:
Press the push button for 2 seconds to turn the X
instrument ON.
Turn off:
Press the push button for 2 seconds to turn the X
instrument OFF.
You can also use the remote control to turn the hearing instrument on and off.
Power-on delay
Your hearing instrument is equipped with a „power-on-delay“ feature which can be activated by your Hearing Care
Professional. This allows you to turn the hearing instrument on with an automatic delay, so that you may insert
the hearing instrument into your ear without experiencing
unpleasant feedback (whistling).
The delay can be programmed by your Hearing Care Professional to be 6, 12 or 18 seconds.
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Changing the hearing program
Your hearing instruments offer up to 5 hearing programs for specific listening environments.
Each time you press the program button, your hearing instruments switch to the next program, confirming each change with an acoustic signal.
Example
X
Turn your hearing instruments on.
It is automatically in program 1. You want to change to
program 2.
X
Press the program button once.
You hear the acoustic signal f or pr og ram 2.
You are no w in pr ogram 2.
If you are wearing two hearing instruments, the hearing
program will be changed on both instruments simultaneously if e2e wireless 2.0 is activated.
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Your Hearing Care Professional can write down the personal program configuration of your hearing instrument on
page 33.
Your Hearing Care Professional can activate or deactivate
the acoustic signals in your hearing instruments.
You can also use the remote control to change the
hearing program.
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e2e wireless 2.0
Your hearing instruments are equipped with e2e (ear-toear) wireless 2.0 technology.
Advantages of the wireless functionality:
Automatically adjusts both hearing instruments simulta-
neously to different listening situations.
Allows use of accessories, e.g. a remote control.
Provides synchronization of the settings in the system. If
you change the volume or program on one hearing instrument, the other hearing instrument is automatically
adjusted.
Your Hearing Care Professional can activate or deactivate
the wireless functionality of your hearing instruments.
The performance of e2e wireless 2.0 may be affected
by electromagnetic interference – e.g. from a computer monitor or halogen lamp system controlled by a
switching power supply.
X
Move away from the source of interference if you
experience difficulty.
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Maintenance and care
Your hearing instruments are highly sensitive systems.
Proper care and handling will ensure the best possible
performance.
X
Clean instruments regularly to prevent damage to the
hearing instruments and to avoid health problems.
X
Clean your hearing instruments with a soft, dry tissue,
as necessary.
X
If the hearing instruments sound distorted or weak ask
your Hearing Care Professional to exchange the microphone cover.
X
Place your hearing instruments in a "dry aid kit" with a
special moisture-attracting capsule overnight.
X
Ask your Hearing Care Professional for special care sets
and further information on how to keep your hearing
instruments in good condition.
NOTICE
X
Do not put the hearing instruments in
water.
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Domes and Receiver Molds
Your hearing instrument has either a Dome or a Receiver
Mold.
Receiver MoldDome
C-Guard
Domes and Receiver Molds include integrated C-Guard
wax protection system.
Full functionality of Domes and Receiver Molds is only
assured with a working C-Guard.
X
Have the C-Guard exchanged approximately every
three months.
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Domes and Receiver Molds
Daily cleaning
NOTICE
Domes, Receiver Molds and C-Guards are easily damaged when handled wrongly.
X
Never use brushes or sharp objects for cleaning.
Never use running water or immerse the hearing in- X
strument.
X
Never use pressure or rotating action while cleaning.
Don't spray cerumen solvent directly onto the X
C-Guard!
X
Do not pull the receiver out of the Receiver Mold.
Cerumen (ear wax) on the C-Guard affects sound quality.
X
Remove wax with a soft tissue.
No other tools are required.
The Dome/ Receiver Mold cleans best
right after taking the hearing instruments off. This way Cerumen can not dry
and harden.
X
If there is dried cerumen on the C-Guard,
moisten the soft tissue with a cerumen
solvent
X
Dab the C-Guard with the moistened tissue and wait a
short period of time, this will loosen the cerumen.
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Domes and Receiver Molds
Replacing the Dome
Holding the Receiver Unit in one hand, grasp the X
Dome between the thumb and index finger of
your other hand.
X
Then remove the Dome from the receiver.
The new Dome is delivered in a box.
X
Leave the Dome in the box and press the tip
of the Receiver Unit into the new Dome as
shown in the picture.
The mark on the Receiver Unit helps you to position it correctly.
The Dome is in the correct position when it is in
line with the mark.
If the Dome is not mounted correctly the sound quality will be affected.
X
If this is the case check and readjust the Dome.
Change the Domes and the included X
C-Guard approximately every three months, or as
needed.
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CAUTION
Risk of injury caused by incorrect use of Domes.
X
Do not place the receiver into your ear without the
Dome.
X
If the Dome gets detached in your ear, consult your
Hearing Care Professional, a physician, or hospital.
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Domes and Receiver Molds
Replacing the C-Guard of the Receiver Mold
Remove the C-Guard with the back side of X
the C-Guard tool.
The C-Guard can not be re-used after the
disassembling process.
X
Insert the new C-Guard.
Change the C-Guard approximately every X
three months, or as needed.
Disassembling the Receiver Mold
Do not disassemble the Receiver Mold yourself. Ask X
your Hearing Care Professional for help when the
Receiver Mold needs extensive cleaning.
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Handling of the Receiver Unit
The Receiver Unit can be changed as needed by your
Hearing Care Professional. If you need to replace the
Receiver Unit by yourself follow these directions carefully.
Remove Receiver Unit
Hold the instrument in one hand and turn the Receiver X
Unit with the other hand carefully to the left (45º) and
remove it.
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turn
Attach Receiver Unit
Join the instrument and a new Receiver Unit together X
with the Receiver Unit turned to the left (45°).
The mark on the instrument has to coincide with the
mark on the Receiver Unit.
X
Turn the Receiver U nit t o the right until it loc ks into place.
join
turn
remove
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Accessories
Remote control
The wireless function of your hearing instruments allows
you to use a remote control to change the program and
volume of your hearing instruments.
For further information about the remote control, contact
your Hearing Care Professional or refer to the remote control user guide.
In the event your hearing instruments can be X
controlled by another person's remote control, return hearing instruments and remote control to your
Hearing Care Professional.
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Accessories
Charger
Your hearing instruments work with standard or rechargeable batteries. With the easy-to-use charger you can
charge the rechargeable batteries for one or two hearing
instruments. After just five hours of charging, the charger
shuts itself off and the hearing instruments are ready
to run for a day.
For detailed information
and instructions refer to the
charger user guide or ask
your Hearing Care Professional.
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Accessories
Tek wireless enhancement
Your hearing instruments together with the
Tek Connect remote control will allow you
to connect your hearing instruments to the
growing world of technology. Via a special
Bluetooth connection it is possible to receive
audio signals from your mobile, your television
or your mp3-player.
For detailed information and instructions refer
to the Tek user guide or ask your Hearing Care
Professional.
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Troubleshooting tips
Your Pure hearing instruments are reliable devices. Should
a problem occur, it can usually be corrected quickly. Use
these troubleshooting tips to resolve simple issues.
Problem Cause
Sound is weak Weak or dead battery
Dome / Receiver Mold clogged
Volume too low
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Instrument emits
whistling sound
Sound is
distorted
Instrument emits
signal tones
Instrument
does not work
Improper seating in ear
Volume too high
Clogged with wax or excessive wax in ears
Volume too high
Weak battery
Battery compartment not completely closed
Weak battery
Instrument is not turned on
Battery compartment not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active
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Possible Solution
Insert new standard battery
Clean Receiver Mold / clean or change Dome
Increase volume (with remote control)
Try reinserting the Receiver Unit until it fits securely
Lower volume (with remote control)
Clean Dome / Receiver Mold or contact your Hearing Care
Professional
Lower volume (with remote control)
Replace battery
Gently close battery compartment completely
Replace battery
Turn instrument on
Gently close battery compartment completely
Replace battery
Make sure battery is inserted correctly
Wait 18 seconds and check again
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If you still encounter problems after trying these suggestions, consult your Hearing Care Professional.
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Technical information
Operating frequencies: Fc=3.28 MHz
This Class B digital apparatus complies with Canadian ICES-
003.
Changes or modifications not expressly approved by the
party responsible for compliance could void the users authority to operate the equipment.
Siemens Pure 500, Pure 700
FCC ID: SGI-WL002BTE
IC: 267AB-WL002
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canady.
Operation is subject to the following conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
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Technical information
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
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Disposal information
Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of
the European Parliament and of the Council of
27 January 2003 on waste electrical and electronical equipment".
Amended by "Directive 2003/108/EC" (WEEE).
NOTE
Recycle your hearing instruments and batteries according to national regulations.
For disposal within the EU please send devices to the
following address:
United Kingdom Malta Ireland
Siemens Charles de Giorgio LTD Howth Junction
Hearing Instruments 39-40 South Street Business Center
Newton Road Valetta CMR 01 Kilbarrack
Crawley RH109TT P.O. Box 374 5 Dublin
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www.hearing-siemens.com
With the CE marking Siemens confirms compliance
with the European Directive 93/42/EEC concerning
medical devices.
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Your hearing instrument configuration
Hearing instrument
LEFT RIGHT
Model
Serial number
312 Battery 312
yes no Power on delay yes no
yes no Push button yes no
X
Signal tones
on off Low battery warning on of f
on off Volume control limit on off
on off Volume control change on off
Hearing
program
1
2
Description of the hearing program
X
18
3
4
5
Serial
number
Remote control (e.g. ProPocket)
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Notes
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© Siemens AG, 02.2008 · SB
Document No. A91SAT-00311-99T1-7600
Order/Item No. 104 172 08
Printed in Germany
Siemens Audiologische Technik GmbH
Gebbertstrasse 125
91058 Erlangen
Germany
Phone +49 9131 308 0
www.siemens.com /hearing
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