Siemens 1800C User Manual
FAX-1800C
OWNER’S MANUAL
®
®
If You Need to Call Customer Service
Please complete the following information for future
reference:
Model Number: FAX-1800C
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain
this Owner’s Manual with your sales receipt as a
permanent record of your purchase, in the event of a
theft, fire or warranty service.
©1996-2001 Brother Industries, Ltd.
http://solutions.brother.com
1
Brother Numbers
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the fax machine. Calls must be made
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual, call
our fax-back system and follow the voice prompts to receive faxed instructions
about using the system and an index of fax-back subjects.
In USA:
In Canada:
(For USA only) The Brother fax-back system number has been preprogrammed
on One Touch key
.
1-800-521-2846
1-800-681-9838
1-514-685-5381
from within that country.
In Montreal
Frequently Asked Questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section
to learn how to get the most from your Brother product. Visit us at:
You can check here for Brother Printer Driver updates.
For Customer Service
In USA:
In Canada: 1-800-853-6660 (voice)
Dealers/Service Centers (For USA Only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
Service Centers (For Canada Only)
For service center addresses in Canada, call 1-800-853-6660.
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
1-514-685-4898 (fax)
1-514-685-6464 (voice)
In Montreal
BROTHER NUMBERS
i
Ordering Accessories and Supplies
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the fax machine. Calls must be made
For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover, or American Express credit card, you can order
accessories directly from Brother. (In the USA, you can visit us online for a
complete selection of Brother accessories and supplies available for purchase.)
In USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-800-668-2768 (voice)
Description Item
Ink Cartridge <black> LC21BK
Ink Cartridge <cyan>(blue) LC21C
Ink Cartridge <magenta>(red) LC21M
Ink Cartridge <yellow> LC21Y
Power Protector for A/C Power and
Phone Line
Telephone Line Cord LG3077001
Telephone Handset LE0446011
Handset Curled Cord LE6681001
Paper Wire Extension UU1309001
Document Wire Extension LE3305001
Document Support UU2080008
Paper Tray UU2069008
Card Stock Support LE6485001
Owner’s Manual LE6598001
QPD120
from within that country.
ORDERING ACCESSORIES AND SUPPLIES
ii
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY
TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY
OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.
NOTICE – DISCLAIMER OF WARRANTIES
iii
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
This warranty is given only to the first
end-use purchaser of the accompanying
product (referred to in this warranty as
“this Product”).
What is covered: Brother warrants to
you for the Warranty Period that there are
no defects in the materials, workmanship
or Year 2000 compliance of this Product.
The “Warranty Period” is 1 year from the
date you purchased this product. The
“Warranty Period” for consumable items,
such as Print Heads, Toner, Drums, Ink
Cartridges, Print Cartridges, Refill
Ribbons, Therma PLUS Paper and
Thermal Paper, etc. is 90 days from the
date of purchase, or the rated life of the
Consumable item, whichever is shorter.
What is NOT covered: This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, or the
recommended monthly volume has been
exceeded, (5) non Brother
®
-brand or non
Brother approved parts, supplies, power
supplies or other accessories have been
used with this Product, or (6) this Product
has been transported without the proper
preparation and packaging.
What to do if you think your Product is
defective:
Call our Customer Service Hotline at
1-800-284-4329, or if you suspect a
defect in materials or workmanship in this
Product, you can report it to a Brother
Authorized Service Center. During the
Warranty Period, supply Brother’s
representative with a copy of your dated
bill of sale showing that this Product was
purchased within the United States. For
the name of your Brother Authorized
Service Center, call 1-800-521-2846.
After contacting the Brother Authorized
Service Center, you may be required to
deliver or send the Product properly
packaged, freight prepaid, to the
Authorized Service Center together with
a photocopy of your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate
your report of a possible defect to
determine whether a defect exists, and if
it does exist, Brother (or its Authorized
Service Center) will repair or (at Brother’s
option) replace the Product with a
product that performs the same functions
and performs as well as the original
Product. Brother reserves the right to
supply refurbished or remanufactured
replacement parts provided that the
replacement parts conform to the
manufacturer’s specifications for new
products. The repaired or replacement
product will be returned to you at no cost.
Exchange Service:
When an exchange is authorized,
Brother will exchange your non-working
product with a refurbished or
remanufactured product that conforms to
the manufacturer’s specifications for new
products. The refurbished or
remanufactured Product you receive will
be covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30)
days. You will keep the replacement
Product that is sent to you and must
return (or be billed up to the cost of a new
product) your original non- working
product, which shall become the property
of Brother. You must call Brother
Customer Service and if the
representative cannot correct the
product’s malfunction over the telephone
and you elect the exchange service, you
must provide information pertaining to
this Product and you must also provide a
valid major credit card number. Your
credit card will be charged up to the cost
of a new Product if: (i) you do not return
your original Product to Brother within
five (5) business days; (ii) the
malfunctions of your original Product are
not covered by the limited warranty; (iii)
the proper packaging instructions are not
followed and has caused damage to the
product;
LIMITED WARRANTY (USA)
iv
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
or (iv) the warranty period on your
original Product has expired or has not
been sufficiently validated with a copy
of the proof of purchase (bill of sale).
The Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill. Follow the
return instructions. You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale). Retain
your original accessory items and a
copy of the return air bill, signed by the
courier.
Limitations:
Repair or replacement as described
above is your sole and exclusive (that
is, your only) remedy if this Product is
defective. Brother is not responsible for
damage to or loss of any equipment,
media, programs or data related to the
use of this Product. Except for that
repair or replacement, Brother shall not
be liable for any direct, indirect,
incidental or consequential damages or
specific relief. Because some states do
not allow the exclusion or limitation of
consequential or incidental damages,
the above limitation may not apply to
you.
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the final expression and
the exclusive and only statement of
Brother’s obligations to you. It replaces
all other agreements and understandings that you may have with
Brother or its representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
Product Support: Toll-free customer
service and technical support is
available for hardware operational
assistance at 1-800-284-4329. At any
time, free technical support in the form
of Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories
and Supplies.
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
Model # _______________________
Serial #________________________
Date of purchase: _______________
Store where purchased:___________
Location of store: ________________
Important: We recommend that you
keep all original packing materials, in
the event that you ship this product.
LIMITED WARRANTY (USA)
v
BROTHER FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the Facsimile machine in excess of
the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the Facsimile machine must be delivered or shipped
freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center,
together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the Facsimile and will
VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the Facsimile machine to
operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this Facsimile machine shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability
to use the product, even if advised by the end user/purchaser of the possibility of such
damages. Since some Provinces do not allow the above limitation of liability, such
limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
Internet support: support@brother.ca or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
LIMITED WARRANTY (CANADA)
vi
Quick Reference Guide
Sending Black & White Faxes
Automatic Transmission
1
Place the original face down in the
ADF.
2
Enter the fax number using One
Touch, Speed Dial, Search or the
dial pad.
3
Press
Black Fax Start
Sending a Cover Page
1
Place the original face down in the
ADF.
2
Press
Menu/Set, 2, 2, 7
3
When
NEXT FAX ONLY?
appears, press
4
Press to select ON, and then
Menu/Set
press
5
Press to select a comment,
and then press
6
Enter two digits to indicate the
number of pages being sent, and
then press
7
Press 1 to select additional settings
—
OR
—Press 2 if you are ready to
fax.
8
Enter the fax number.
9
Press
Black Fax Start
Menu/Set
or
or
Menu/Set
Menu/Set
.
.
.
.
.
Real Time Transmission
You can send faxes in real time.
1
Place the original face down in the
ADF.
2
Press
Menu/Set, 2, 2, 5
3
4
.
5
6
7
.
1
2
3
or
Press to select ON, and then
Menu/Set—OR
press
next transmission only, press
to select
then press
For the next fax only, press to
select
Menu/Set
Press 1 to select additional settings
—
Enter the fax number.
Press
NEXT FAX ONLY
Menu/Set
ON
, and then press
.
OR
—Press 2 to fax.
Black Fax Start
Receiving Faxes
Select Receive Mode
Press
Receive Mode
FAX ONLY, FAX/TEL,
TAD:ANSWER MACH.
MANUAL
FAX/TEL
Delay and F/T Ring Time.
Manual Reception
Pick up the handset.
Press
fax tones (beeps).
When the LCD shows
RECEIVING
. If you select
, make sure to set Ring
Black Fax Start
, replace the handset.
.
—For the
or
, and
.
or
.
to select
or
if you hear
vii
Storing Numbers
Storing One Touch Dial
Numbers
1
Press
Menu/Set, 2, 3, 1
2
Press the One Touch key where
you want to store the number.
3
Enter a number (up to 20 digits),
and then press
4
Enter a name (or leave it blank),
and then press
5
Press
Stop/Exit
Storing Speed Dial Numbers
1
Press
Menu/Set, 2, 3, 2
2
Enter a two-digit Speed Dial
number, and then press
3
Enter a number (up to 20 digits),
and then press
4
Enter a name (or leave it blank),
and then press
5
Press
Stop/Exit
Menu/Set
Menu/Set
.
Menu/Set
Menu/Set
.
.
.
Menu/Set
Telephone Operation
One Touch Dialing / Speed
Dialing
1
Pick up the handset—OR—Press
Hook/Hold
tone.
2
When you hear the dial tone, press
the One Touch key of the location
you want to call
—
OR
Dial
digit Speed Dial number. (If you
pressed
up the handset when the other party
answers.)
3
To hang up, replace the handset.
and listen for a dial
—Press
, press #, then press the two-
Search/Speed
Hook/Hold
to dial, pick
Search/Speed Dial
1
Press
Search/Speed Dial
enter the first letter of the name
you’re looking for.
2
Press or to search the
memory.
3
.
.
When the name is displayed, lift the
handset—
4
Press
you pressed
pick up the handset when the other
party answers.)
5
To hang up, replace the handset.
OR
—Press
Black Fax Start
Hook/Hold
, then
Hook/Hold
to dial. (If
to dial,
.
Making Copies
.
.
.
Making a Single Copy
1
Place the original face down in the ADF.
2
Press
Black Copy
Making Multiple Copies
1
Place the original face down in the ADF.
2
Use the dial pad to enter the number
of copies you want (up to 99).
3
Press
Black Copy
Brother fax-back system:
In USA:
In Canada:
Brother Global Web Site:
http://www.brother.com
Frequently Asked Questions
(FAQs) and Product Support:
Brother Accessories & Supplies:
http://solutions.brother.com
In USA:
http://www.brothermall.com
In Canada:
or
Color Copy
or
Color Copy
1-800-521-2846
1-800-681-9838
1-514-685-5381
(In Montreal)
1-888-879-3232 (voice)
1-800-947-1445 (fax)
1-800-668-2768 (voice)
.
.
viii
Table of Contents
1
2
Introduction...................................................................1-1
Using This Manual..................................................................... 1-1
Finding Information............................................................. 1-1
Conventions Used in this Manual........................................ 1-1
Test Sheet Procedure and Product Registration
(For USA Only) ...................................................................... 1-2
FAX-1800C Control Panel Overview........................................ 1-3
About Fax Machines .................................................................. 1-5
Custom Features .................................................................. 1-5
Do You Have Voice Mail on the Phone Line? ............... 1-5
Why Should There Be Trouble? ..................................... 1-5
How Can You Avoid Possible Problems? ...................... 1-5
Fax Tones and Handshake................................................... 1-5
ECM (Error Correction Mode)............................................ 1-6
Assembly and Connections ..........................................2-1
Packing List................................................................................ 2-1
Choosing a Location................................................................... 2-2
Assembly.................................................................................... 2-3
Removing the Protective Yellow Bar.................................. 2-3
Setting Up the Fax Machine................................................ 2-4
Loading Paper in the Multi-Purpose Sheet Feeder
(Paper Cassette) .............................................................. 2-8
Installing the Ink Cartridges ................................................ 2-9
Important....................................................................... 2-11
Connecting the Fax Machine.................................................... 2-13
Connecting an External Telephone ................................... 2-13
Connecting an External Telephone
Answering Device (TAD)............................................. 2-13
Sequence ....................................................................... 2-13
Connections................................................................... 2-14
Recording Outgoing Message (OGM).......................... 2-15
Special Line Considerations.............................................. 2-15
Roll Over Phone Lines.................................................. 2-15
Two-Line Phone System............................................... 2-15
Converting Telephone Wall Outlets ............................. 2-16
Installing fax machine, External Two-Line TAD and
Two-Line Telephone..................................................... 2-16
ix
Multi-Line Connections (PBX) ......................................... 2-17
If You are Installing the Fax Machine to
Work with a PBX: .................................................... 2-17
Custom Features on Your Phone Line............................... 2-18
3
4
5
Paper.............................................................................. 3-1
About Paper................................................................................ 3-1
Handling and Using Special Paper...................................... 3-1
Recommended Paper for the FAX-1800C...................... 3-1
Paper Capacity of Multi-purpose Sheet Feeder................... 3-2
Paper Specifications for Multi-purpose Sheet Feeder ......... 3-2
Print Area............................................................................. 3-3
On-Screen Programming............................................. 4-1
User-Friendly Programming....................................................... 4-1
Menu Selection Table.......................................................... 4-1
Alternating Displays............................................................ 4-1
Navigation Keys......................................................................... 4-2
Key Operations Table................................................................. 4-8
Initial Setup................................................................... 5-1
Getting Started............................................................................ 5-1
Setting Paper Type .............................................................. 5-1
Setting Paper Size................................................................ 5-1
Setting Date and Time......................................................... 5-2
Setting Station ID ................................................................ 5-2
Entering Text................................................................... 5-3
Inserting Spaces .............................................................. 5-3
Making Corrections......................................................... 5-3
Repeating Letters ............................................................ 5-3
Special Characters and Symbols..................................... 5-3
Setting the Ring Volume ..................................................... 5-4
Setting the Beeper Volume.................................................. 5-4
Setting the Speaker Volume ................................................ 5-5
Setting the Handset Volume................................................ 5-5
Choosing the Handset Volume (For Volume Amplify) ...... 5-6
Setting Volume Amplify ..................................................... 5-6
Turning On Automatic Daylight Savings Time .................. 5-7
Setting Tone/Pulse Dialing Mode ....................................... 5-7
x
Memory Storage .................................................................. 5-7
6
7
Setup Receive.................................................................6-1
Basic Receiving Operations ....................................................... 6-1
Choosing the Receive Mode................................................ 6-1
To Select or Change Your Receive Mode ...................... 6-2
Setting Ring Delay .............................................................. 6-2
Setting the F/T Ring Time (For FAX/TEL Mode Only)..... 6-3
Easy Receive ....................................................................... 6-3
Printing a Reduced Incoming Fax (Auto Reduction).......... 6-4
Advanced Receiving Operations................................................ 6-5
Operation from Extension Telephones................................ 6-5
For FAX/TEL Mode Only................................................... 6-5
Using a Cordless External Handset................................. 6-5
Changing the Remote Codes ............................................... 6-5
Printing a Fax in Memory.................................................... 6-6
Polling.................................................................................. 6-6
Setting Up Polling Receive............................................. 6-6
Setting Up Sequential Polling Receive........................... 6-7
Canceling a Scheduled Job.................................................. 6-7
Setup Send .....................................................................7-1
Before You Begin....................................................................... 7-1
Using the ADF (Automatic Document Feeder)................... 7-1
Sending Faxes with Multiple Settings................................. 7-2
Basic Sending Operations .......................................................... 7-2
Contrast................................................................................ 7-2
Fax Resolution..................................................................... 7-3
Manual Transmission .......................................................... 7-3
Automatic Transmission...................................................... 7-3
Color Fax Transmission ...................................................... 7-4
Manual and Automatic Fax Redial...................................... 7-4
Dual Access (Not Available for Color Faxes)..................... 7-4
Real Time Transmission...................................................... 7-5
Checking Job Status ............................................................ 7-5
Canceling a Job in Memory................................................. 7-6
Advanced Sending Operations................................................... 7-7
Composing Electronic Cover Page...................................... 7-7
Composing Your Own Comments.................................. 7-7
Cover Page for the Next Fax Only.................................. 7-8
xi
Always Send a Cover Page ............................................. 7-8
Using a Printed Cover Page ............................................ 7-9
Overseas Mode .................................................................... 7-9
Delayed FAX (Not Available for Color Faxes)................. 7-10
Delayed Batch Transmission
(Not Available for Color Faxes) ................................... 7-10
Setting Up Polled Transmit
(Not Available for Color Faxes) ................................... 7-11
8
9
Auto Dial Numbers and Dialing Options ...................8-1
Storing Numbers for Easy Dialing ............................................. 8-1
Storing One Touch Dial Numbers....................................... 8-1
Storing Speed Dial Numbers............................................... 8-2
Changing One Touch and Speed Dial Numbers.................. 8-2
Setting Up Groups for Broadcasting ................................... 8-3
Dialing Options .......................................................................... 8-4
Manual Dialing.................................................................... 8-4
Search .................................................................................. 8-4
One Touch Dialing ............................................................. 8-5
Speed Dialing ...................................................................... 8-5
Access Codes and Credit Card Numbers............................. 8-6
Broadcasting (Not Available for Color Faxes).................... 8-6
Pause.................................................................................... 8-7
Hold ..................................................................................... 8-7
Fax Redial............................................................................ 8-7
Tone/Pulse ........................................................................... 8-8
Telephone Services .......................................................9-1
Custom Features......................................................................... 9-1
Distinctive Ring.......................................................................... 9-1
What Does Your Telephone Company’s
“Distinctive Ring” Do?............................................... 9-1
What Does Brother’s “Distinctive Ring” Do? ................ 9-1
Do You Have Voice Mail?.............................................. 9-2
Before You Choose the Ring Pattern to Register ........... 9-2
VERY IMPORTANT ..................................................... 9-3
Registering the Distinctive Ring Pattern......................... 9-3
Caller ID..................................................................................... 9-3
Viewing Caller ID List.................................................... 9-4
Printing Caller ID List..................................................... 9-4
xii
CallManage (For USA Only) ..................................................... 9-5
Registration with CallManage - Requires Changing
Your Carrier Selection .................................................... 9-5
Sending a Fax Using CallManage (For Domestic and
International Long Distance Calls Only!)....................... 9-6
Placing a Long Distance Telephone Call Using
CallManage.......................................................................... 9-6
Customer Support................................................................ 9-6
Disclaimer....................................................................... 9-6
10
11
12
Remote Fax Options
(Not Available for Color Faxes).................................10-1
Fax Forwarding/Paging............................................................ 10-1
Programming a Fax Forwarding Number.......................... 10-1
Programming Your Pager Number.................................... 10-1
Setting Fax Storage .................................................................. 10-2
Backup Print ...................................................................... 10-2
Changing Remote Retrieval Access Code ............................... 10-3
Remote Retrieval...................................................................... 10-3
Using Remote Retrieval Access Code............................... 10-3
Remote Commands ........................................................... 10-4
Retrieving Fax Messages................................................... 10-5
Changing Fax Forwarding Number................................... 10-5
Printing Reports..........................................................11-1
FAX Settings and Activity ....................................................... 11-1
Customizing the Transmission Verification Report.......... 11-1
Setting the Fax Activity Report Interval ........................... 11-1
Using the Reports Key....................................................... 11-2
To Print a Report........................................................... 11-2
Making Copies.............................................................12-1
Basic Copy Operations............................................................. 12-1
Making a Single Copy....................................................... 12-1
Making Multiple Copies.................................................... 12-1
Out of Memory Message................................................... 12-2
Temporary Copy Settings......................................................... 12-2
Copying Using Multiple Settings ...................................... 12-2
Using the Options Key ...................................................... 12-3
xiii
Paper Type .................................................................... 12-3
Paper Size...................................................................... 12-4
Copy Quality................................................................. 12-4
Copy Brightness............................................................ 12-4
Reducing and Enlarging Copies.................................... 12-5
Selecting Fixed Reduction Ratios:................................ 12-5
Special Copy Option ..................................................... 12-6
2 in 1 ............................................................................. 12-6
Changing Default Copy Settings.............................................. 12-7
Copy Quality ..................................................................... 12-8
Color Adjustment .............................................................. 12-8
Copy Contrast.................................................................... 12-8
Legal Limitations ..................................................................... 12-9
13
14
15
Using FAX-1800C as a Printer.................................. 13-1
Download the Printer Driver from the Brother Web Site ........ 13-1
Important Information .............................................. 14-1
Standard Telephone and FCC Notices ..................................... 14-1
Federal Communications Commission (FCC)
Declaration of Conformity (For USA Only)................. 14-2
Important....................................................................... 14-3
Industry Canada Compliance Statement
(For Canada Only).................................................... 14-3
International ENERGY STAR®
Compliance Statement.............................................. 14-3
Important Safety Instructions ................................................... 14-4
Trademarks............................................................................... 14-5
Troubleshooting and Routine Maintenance............. 15-1
Troubleshooting........................................................................ 15-1
Error Messages .................................................................. 15-1
Original Jam ...................................................................... 15-3
Printer Jam or Paper Jam................................................... 15-4
If You Are Having Difficulty with Your Fax Machine..... 15-7
How to Improve Print Quality.................................................. 15-9
Cleaning the Print Head..................................................... 15-9
Print Quality Check ........................................................... 15-9
STEP A: Color Block Quality Check ........................... 15-9
STEP B: Alignment Check ......................................... 15-10
xiv
Packing and Shipping the Fax Machine................................. 15-12
Routine Maintenance.............................................................. 15-15
Cleaning the Scanner....................................................... 15-15
Cleaning the Fax Machine Printer Platen........................ 15-15
Replacing the Ink Cartridges........................................... 15-16
16
17
18
19
Specifications................................................................ S-1
Fax ....................................................................................... S-1
Printer .................................................................................. S-2
Controller............................................................................. S-2
Print Media .......................................................................... S-3
Consumable Items ............................................................... S-3
Glossary ........................................................................G-1
Index............................................................................... I-1
Remote Retrieval Access Card ...................................R-1
xv
1
1
Introduction
Using This Manual
Thank you for purchasing a Brother Color Ink Jet fax machine. This model was
designed to be simple to use, with LCD screen prompts to guide you through
programming the settings. However, you can use your fax machine to its fullest
potential by taking a few minutes to read this manual.
Additionally, your fax machine has a Reports key. Press Reports while
holding down Shift, and then press 1 to print a list of basic operational steps.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You
will be able to find information about a specific feature or operation by checking
the Index in the back of this manual.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some of the LCD
messages.
boldface Bold typeface identifies a specific key on the fax machine control panel.
italics Italics typeface emphasize an important point, or refer you to related
topic.
bubble dot Bubble Dot typeface identifies the messages on the LCD of the fax
machine.
Warnings detail precautions you must take to avoid possible
personal injury.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the fax machine.
Note
1 - 1
INTRODUCTION
Notes tell you the proper response for a situation that may
occur.
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are
not compatible with the fax machine.
Test Sheet Procedure and Product Registration (For USA Only)
After programming your Station ID, please fill out the TEST SHEET included
with your fax machine and then fax it to Brother’s Automated Fax Response
System as your first transmission. This will verify that your fax machine is
properly installed.
To receive a response, be sure to set up your Station ID.
(
Setting Station ID, page 5-2.)
In USA: 1-877-268-9575
When your TEST SHEET is received, a Confirmation Sheet and Product
Registration form will be sent back to your machine. Please fill out the form and
return it to complete your registration.
INTRODUCTION
1 - 2
FAX-1800C Control Panel Overview
2
3
4
121
11
65
1Liquid Crystal Display (LCD)
The LCD displays messages to help you
set up and operate your fax machine.
2Shift
Accesses the second number stored on
each One Touch key (7-12).
3One Touch Keys:
These 6 keys give you instant access to
12 previously stored auto dial numbers.
4Copy Keys:
(For the Next Copy Only)
Options
You can quickly and easily select
temporary settings (for the next copy
only).
Color Copy
Makes a full-color copy.
Black Copy
Makes a black-and-white copy.
7
8 9
10
5Hook/Hold
Lets you dial telephone and fax numbers
without lifting the handset.
—OR—
Lets you place telephone calls on hold.
6Ink/Reports
Cleans the ink print heads and replaces
an ink cartridge.
Also, accesses the Reports menu when
you press this key while holding down
Shift.
You can select a report to print:
Help List, Auto Dial, Fax Activity,
Transmission Verification, User
Settings.
7Dial Pad
Use to dial phone and fax numbers and
as a keyboard for entering information
into the fax machine.
The # key lets you switch the dialing
type during a telephone call from
PULSE to TONE.
1 - 3
INTRODUCTION
8Search/Speed Dial
Lets you look up numbers stored in the
dialing memory.
Also lets you dial stored phone numbers
by pressing # and a two-digit number.
9Redial/Pause
Redials the last number called.
Also inserts a pause in auto dial
numbers.
0Fax Keys:
Color Fax Start
Starts sending a color fax.
Black Fax Start
Starts sending a black and white fax.
Fax Resolution
Sets the resolution when you send a fax.
Receive Mode
Use to select how the fax machine will
handle incoming calls.
ANavigation Keys:
Menu/Set
Lets you access the Menu and
Programming mode, and stores your
settings in the fax machine.
BStop/Exit
Stops a fax, cancels an operation, or
exits from the Menu. Also, lets you clear
data remaining in the printer memory.
or
Press to scroll forward or backward
while setting a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
or
Volume
Press to scroll through the menus and
options.
When using the speaker, ring or
handset, you can press these keys to
adjust the volume.
INTRODUCTION
1 - 4
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,
and be able to send and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new fax
machine, there is a strong possibility that Voice Mail and the fax machine will
conflict with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both fax machines and Voice Mail pick up the line at the number of rings
you have set, each of them has the ability to keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and your fax
machine is set to answer after four, your Voice Mail will keep your fax machine
from receiving faxes. If you set Voice Mail and the Brother machine to answer
at the same number of rings, there is no way of knowing which one will answer
first. It is important to remember that neither Voice Mail nor the fax machine
can pass the call back to the other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get
a second phone number on your present phone line. Many people with Voice
Mail opt for this choice, which is called “Distinctive Ring”, and they are very
satisfied with it. For details about this type of custum service, please see
Distinctive Ring, page 9-1
Another way to avoid possible problem is to replace your Voice Mail with an
answering machine. Your Brother fax machine is designed to work in tandem
with an answering machine or TAD (telephone answering device). (See
Connecting an External Telephone Answering Device (TAD), page 2-13.)
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones (CNG
tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them after
you dial and press Black Fax Start; they continue for about 60 seconds after
dialing. During that time, the sending machine must begin the “handshake” with
the receiving machine. Each time you use automatic procedures to send a fax,
you are sending CNG tones over the phone line. You’ll soon learn to listen for
these soft beeps each time you answer a phone on your fax line, so you can know
if you are receiving a fax message.
1 - 5
INTRODUCTION
The receiving fax responds with fax receiving tones—loud, chirping sounds.
A receiving fax chirps for about 40 seconds over the phone line, and the LCD
shows RECEIVING. If your fax machine is set to the FAX mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your fax machine continues to send the “chirps” for about 40 seconds, and
the LCD continues to display RECEIVING. To cancel the receiving mode,
press Stop/Exit.
When your fax machine answers in FAX/TEL mode, it listens for CNG tones
and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds,
so the machines can understand how each is sending and receiving the fax. The
handshake cannot begin until the call is answered, and the CNG tones only last
for about 60 seconds after the number is dialed. Therefore, it’s important for the
receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax
Note
line, your TAD will determine the number of rings before the call is answered.
Pay special attention to the directions chapter for connecting a TAD to your fax
machine in Chapter 2,
Assembly and Connections.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the
integrity of a fax transmission while it is in progress. ECM transmissions are
possible only between machines that both have the ECM feature. If they do, you
may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your fax machine for this feature to
work.
INTRODUCTION
1 - 6
2
2
Assembly and Connections
Packing List
Make sure you have the following items:
One Touch
Label
Ink Cartridges
Telephone
Handset
Handset
Curled
Cord
Telephone
Line Cord
Document Wire
Extension
Paper Tray
with Extension
Filter Core
For USB Cable
Cable Tie
For USB Cable
Owner’s
Manual
Document Support
Paper Wire
Extension
Test Sheet
(For USA Only)
Quick Setup Guide
Caution
Do NOT throw away the filter core and cable tie by accident. You will need
them to meet FCC Emission Requirements when you connect the machine to
your computer using a USB cable.
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in
Note
USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See
Ordering Accessories and Supplies on page ii for the correct item numbers.
Card Stock
Support
Accessory
Order Form
Whenever you transport the fax machine, use the packing materials that came
with your machine. If you do not pack the fax machine correctly, you may void
your warranty.
2 - 1
ASSEMBLY AND CONNECTIONS
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place
that is free of vibration and shocks. Locate the fax machine near a telephone jack
and a standard, grounded power outlet. Choose a location where the temperature
remains between 50°F and 95°F (10°–35°C).
Avoid placing your fax machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the
fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect
your fax machine to electrical outlets controlled by wall switches or automatic
timers. Disruption of power can wipe out information in the fax machine’s
memory. Do not connect your fax machine to electrical outlets on the same
circuit as large appliances or other equipment that might disrupt the power
supply. Avoid interference sources, such as speakers or the base units of
cordless phones.
NO !
WARNING
■ Never install telephone wiring during a lightning storm.
■ We recommend that this product be used with a surge protection device to protect the
product against lightning storms.
■ Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
■ Never touch telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the network interface.
■ Use caution when installing or modifying telephone lines.
■ Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
■ Do not use the telephone to report a gas leak in the vicinity of the leak.
■ For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunications line cord.
NO !
NO !
ASSEMBLY AND CONNECTIONS
2 - 2
Assembly
Removing the Protective Yellow Bar
1
Open the control panel
cover by pulling it
toward you (1), and
then lift the top cover
toward the back (2).
2
Pull the protective
yellow bar out of the
machine.
Top Cover
Control Panel
Cover
Protective Yellow Bar
Caution
Do not throw away the protective yellow bar. You will need it for future
transportation.
3
Close the top cover, and then close the control panel cover.
2 - 3
ASSEMBLY AND CONNECTIONS
Setting Up the Fax Machine
1
Connect the handset.
Connect the curled handset cord to the fax machine and the other end to the handset.
2
Connect the power cord.
There is no ON/OFF switch. When you
plug in the power cord, the power goes
on and the LCD shows:
CHECK CARTRIDGE
WARNING
■ The fax machine must be grounded using a 3-prong plug.
■ Since the fax machine is grounded through the power outlet, you can protect yourself
from potentially hazardous electrical conditions on the telephone network by keeping
the power to your fax machine on when you connect it to a telephone line. Similarly,
you can protect yourself when you want to move your fax machine by disconnecting
first the telephone line and then the power cord.
■ Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
ASSEMBLY AND CONNECTIONS
2 - 4
3
Connect the telephone line cord.
Connect one end of the telephone line cord to the jack on the fax machine and
the other end to a modular wall jack.
Caution
Operating the fax machine before you install the ink cartridges will
permanently damage the print head.
Power Cord
Telephone
Line Cord
4
Attach the paper wire extension to the multi-purpose sheet feeder.
Paper Wire Extension
2 - 5
ASSEMBLY AND CONNECTIONS
5
Attach the plastic document support.
Plastic Document
Support
6
Attach the plastic paper tray, and then pull out the extension.
Caution
Please attach the paper tray to prevent paper jams and maintain print quality.
Plastic Paper Tray
Extension
ASSEMBLY AND CONNECTIONS
2 - 6
7
Attach the document wire extension.
Document Wire Extension
2 - 7
ASSEMBLY AND CONNECTIONS
Loading...