Siemens 1800C User Manual

Page 1
FAX-1800C
OWNER’S MANUAL
®
®
Page 2
If You Need to Call Customer Service
Please complete the following information for future reference:
Model Number: FAX-1800C
Serial Number:*
Place of Purchase:
* The serial number is on the back of the unit. Retain
this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.
©1996-2001 Brother Industries, Ltd.
Page 3
http://solutions.brother.com
1

Brother Numbers

IMPORTANT
For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual, call our fax-back system and follow the voice prompts to receive faxed instructions about using the system and an index of fax-back subjects.
In USA:
In Canada:
(For USA only) The Brother fax-back system number has been preprogrammed on One Touch key
.
1-800-521-2846 1-800-681-9838
1-514-685-5381
from within that country.
In Montreal

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product. Visit us at:
You can check here for Brother Printer Driver updates.

For Customer Service

In USA:
In Canada: 1-800-853-6660 (voice)

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-800-853-6660.
1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)
1-514-685-4898 (fax) 1-514-685-6464 (voice)
In Montreal
BROTHER NUMBERS
i
Page 4

Ordering Accessories and Supplies

IMPORTANT
For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made
For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)
In USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax) http://www.brothermall.com
In Canada: 1-800-668-2768 (voice)
Description Item
Ink Cartridge <black> LC21BK Ink Cartridge <cyan>(blue) LC21C Ink Cartridge <magenta>(red) LC21M Ink Cartridge <yellow> LC21Y Power Protector for A/C Power and
Phone Line Telephone Line Cord LG3077001 Telephone Handset LE0446011 Handset Curled Cord LE6681001 Paper Wire Extension UU1309001 Document Wire Extension LE3305001 Document Support UU2080008 Paper Tray UU2069008 Card Stock Support LE6485001 Owners Manual LE6598001
QPD120
from within that country.
ORDERING ACCESSORIES AND SUPPLIES
ii
Page 5
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHERS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHERS LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHERS LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHERS LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHERS LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHERS LICENSORS LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
NOTICE – DISCLAIMER OF WARRANTIES
iii
Page 6
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights and you may also have other rights that may vary from state to state.
This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).
What is covered: Brother warrants to
you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The Warranty Period is 1 year from the date you purchased this product. The Warranty Period for consumable items, such as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.
What is NOT covered: This warranty is
VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, or the recommended monthly volume has been exceeded, (5) non Brother
®
-brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.
What to do if you think your Product is defective:
Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to
deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturers specifications for new products. The repaired or replacement product will be returned to you at no cost.
Exchange Service:
When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturers specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the products malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product;
LIMITED WARRANTY (USA)
iv
Page 7
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.
Limitations:
Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement, Brother shall not
be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and
the exclusive and only statement of
Brothers obligations to you. It replaces all other agreements and under­standings that you may have with Brother or its representatives.
This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
Product Support: Toll-free customer service and technical support is available for hardware operational assistance at 1-800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax-back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.
BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial numbers and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.
Model # _______________________ Serial #________________________ Date of purchase: _______________ Store where purchased:___________ Location of store: ________________
Important: We recommend that you
keep all original packing materials, in the event that you ship this product.
LIMITED WARRANTY (USA)
v
Page 8
BROTHER FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brothers entire liability and your exclusive remedy against Brother for any failure of the Facsimile machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464. Internet support: support@brother.ca or browse Brothers Web Site: www.brother.com
Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6
LIMITED WARRANTY (CANADA)
vi
Page 9

Quick Reference Guide

Sending Black & White Faxes

Automatic Transmission
1
Place the original face down in the ADF.
2
Enter the fax number using One Touch, Speed Dial, Search or the dial pad.
3
Press
Black Fax Start
Sending a Cover Page
1
Place the original face down in the ADF.
2
Press
Menu/Set, 2, 2, 7
3
When
NEXT FAX ONLY?
appears, press
4
Press to select ON, and then
Menu/Set
press
5
Press to select a comment,
and then press
6
Enter two digits to indicate the number of pages being sent, and then press
7
Press 1 to select additional settings —
OR
Press 2 if you are ready to
fax.
8
Enter the fax number.
9
Press
Black Fax Start
Menu/Set
or
or
Menu/Set
Menu/Set
.
.
.
.
.
Real Time Transmission
You can send faxes in real time.
1
Place the original face down in the ADF.
2
Press
Menu/Set, 2, 2, 5
3
4
.
5
6 7
.
1 2
3
or
Press to select ON, and then
Menu/Set—OR
press
next transmission only, press
to select then press
For the next fax only, press to
select
Menu/Set
Press 1 to select additional settings
Enter the fax number.
Press
NEXT FAX ONLY
Menu/Set
ON
, and then press
.
OR
Press 2 to fax.
Black Fax Start

Receiving Faxes

Select Receive Mode
Press
Receive Mode
FAX ONLY, FAX/TEL, TAD:ANSWER MACH. MANUAL FAX/TEL
Delay and F/T Ring Time.
Manual Reception
Pick up the handset.
Press fax tones (beeps).
When the LCD shows
RECEIVING
. If you select
, make sure to set Ring
Black Fax Start
, replace the handset.
.
For the
or
, and
.
or
.
to select
or
if you hear
vii
Page 10

Storing Numbers

Storing One Touch Dial Numbers
1
Press
Menu/Set, 2, 3, 1
2
Press the One Touch key where you want to store the number.
3
Enter a number (up to 20 digits), and then press
4
Enter a name (or leave it blank), and then press
5
Press
Stop/Exit
Storing Speed Dial Numbers
1
Press
Menu/Set, 2, 3, 2
2
Enter a two-digit Speed Dial number, and then press
3
Enter a number (up to 20 digits), and then press
4
Enter a name (or leave it blank), and then press
5
Press
Stop/Exit
Menu/Set
Menu/Set
.
Menu/Set
Menu/Set
.
.
.
Menu/Set

Telephone Operation

One Touch Dialing / Speed Dialing
1
Pick up the handsetOR—Press
Hook/Hold
tone.
2
When you hear the dial tone, press the One Touch key of the location you want to call
OR
Dial
digit Speed Dial number. (If you pressed up the handset when the other party answers.)
3
To hang up, replace the handset.
and listen for a dial
Press
, press #, then press the two-
Search/Speed
Hook/Hold
to dial, pick
Search/Speed Dial
1
Press
Search/Speed Dial
enter the first letter of the name youre looking for.
2
Press or to search the
memory.
3
.
.
When the name is displayed, lift the handset
4
Press you pressed pick up the handset when the other party answers.)
5
To hang up, replace the handset.
OR
Press
Black Fax Start
Hook/Hold
, then
Hook/Hold
to dial. (If
to dial,
.

Making Copies

.
.
.
Making a Single Copy
1
Place the original face down in the ADF.
2
Press
Black Copy
Making Multiple Copies
1
Place the original face down in the ADF.
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press
Black Copy
Brother fax-back system:
In USA: In Canada:
Brother Global Web Site:
http://www.brother.com
Frequently Asked Questions (FAQs) and Product Support:
Brother Accessories & Supplies:
http://solutions.brother.com
In USA:
http://www.brothermall.com
In Canada:
or
Color Copy
or
Color Copy
1-800-521-2846 1-800-681-9838 1-514-685-5381
(In Montreal)
1-888-879-3232 (voice) 1-800-947-1445 (fax)
1-800-668-2768 (voice)
.
.
viii
Page 11

Table of Contents

1
2
Introduction...................................................................1-1
Using This Manual..................................................................... 1-1
Finding Information............................................................. 1-1
Conventions Used in this Manual........................................ 1-1
Test Sheet Procedure and Product Registration
(For USA Only) ...................................................................... 1-2
FAX-1800C Control Panel Overview........................................ 1-3
About Fax Machines .................................................................. 1-5
Custom Features .................................................................. 1-5
Do You Have Voice Mail on the Phone Line? ............... 1-5
Why Should There Be Trouble? ..................................... 1-5
How Can You Avoid Possible Problems? ...................... 1-5
Fax Tones and Handshake................................................... 1-5
ECM (Error Correction Mode)............................................ 1-6
Assembly and Connections ..........................................2-1
Packing List................................................................................ 2-1
Choosing a Location................................................................... 2-2
Assembly.................................................................................... 2-3
Removing the Protective Yellow Bar.................................. 2-3
Setting Up the Fax Machine................................................ 2-4
Loading Paper in the Multi-Purpose Sheet Feeder
(Paper Cassette) .............................................................. 2-8
Installing the Ink Cartridges ................................................ 2-9
Important....................................................................... 2-11
Connecting the Fax Machine.................................................... 2-13
Connecting an External Telephone ................................... 2-13
Connecting an External Telephone
Answering Device (TAD)............................................. 2-13
Sequence ....................................................................... 2-13
Connections................................................................... 2-14
Recording Outgoing Message (OGM).......................... 2-15
Special Line Considerations.............................................. 2-15
Roll Over Phone Lines.................................................. 2-15
Two-Line Phone System............................................... 2-15
Converting Telephone Wall Outlets ............................. 2-16
Installing fax machine, External Two-Line TAD and
Two-Line Telephone..................................................... 2-16
ix
Page 12
Multi-Line Connections (PBX) ......................................... 2-17
If You are Installing the Fax Machine to
Work with a PBX: .................................................... 2-17
Custom Features on Your Phone Line............................... 2-18
3
4
5
Paper.............................................................................. 3-1
About Paper................................................................................ 3-1
Handling and Using Special Paper...................................... 3-1
Recommended Paper for the FAX-1800C...................... 3-1
Paper Capacity of Multi-purpose Sheet Feeder................... 3-2
Paper Specifications for Multi-purpose Sheet Feeder ......... 3-2
Print Area............................................................................. 3-3
On-Screen Programming............................................. 4-1
User-Friendly Programming....................................................... 4-1
Menu Selection Table.......................................................... 4-1
Alternating Displays............................................................ 4-1
Navigation Keys......................................................................... 4-2
Key Operations Table................................................................. 4-8
Initial Setup................................................................... 5-1
Getting Started............................................................................ 5-1
Setting Paper Type .............................................................. 5-1
Setting Paper Size................................................................ 5-1
Setting Date and Time......................................................... 5-2
Setting Station ID ................................................................ 5-2
Entering Text................................................................... 5-3
Inserting Spaces .............................................................. 5-3
Making Corrections......................................................... 5-3
Repeating Letters ............................................................ 5-3
Special Characters and Symbols..................................... 5-3
Setting the Ring Volume ..................................................... 5-4
Setting the Beeper Volume.................................................. 5-4
Setting the Speaker Volume ................................................ 5-5
Setting the Handset Volume................................................ 5-5
Choosing the Handset Volume (For Volume Amplify) ...... 5-6
Setting Volume Amplify ..................................................... 5-6
Turning On Automatic Daylight Savings Time .................. 5-7
Setting Tone/Pulse Dialing Mode ....................................... 5-7
x
Page 13
Memory Storage .................................................................. 5-7
6
7
Setup Receive.................................................................6-1
Basic Receiving Operations ....................................................... 6-1
Choosing the Receive Mode................................................ 6-1
To Select or Change Your Receive Mode ...................... 6-2
Setting Ring Delay .............................................................. 6-2
Setting the F/T Ring Time (For FAX/TEL Mode Only)..... 6-3
Easy Receive ....................................................................... 6-3
Printing a Reduced Incoming Fax (Auto Reduction).......... 6-4
Advanced Receiving Operations................................................ 6-5
Operation from Extension Telephones................................ 6-5
For FAX/TEL Mode Only................................................... 6-5
Using a Cordless External Handset................................. 6-5
Changing the Remote Codes ............................................... 6-5
Printing a Fax in Memory.................................................... 6-6
Polling.................................................................................. 6-6
Setting Up Polling Receive............................................. 6-6
Setting Up Sequential Polling Receive........................... 6-7
Canceling a Scheduled Job.................................................. 6-7
Setup Send .....................................................................7-1
Before You Begin....................................................................... 7-1
Using the ADF (Automatic Document Feeder)................... 7-1
Sending Faxes with Multiple Settings................................. 7-2
Basic Sending Operations .......................................................... 7-2
Contrast................................................................................ 7-2
Fax Resolution..................................................................... 7-3
Manual Transmission .......................................................... 7-3
Automatic Transmission...................................................... 7-3
Color Fax Transmission ...................................................... 7-4
Manual and Automatic Fax Redial...................................... 7-4
Dual Access (Not Available for Color Faxes)..................... 7-4
Real Time Transmission...................................................... 7-5
Checking Job Status ............................................................ 7-5
Canceling a Job in Memory................................................. 7-6
Advanced Sending Operations................................................... 7-7
Composing Electronic Cover Page...................................... 7-7
Composing Your Own Comments.................................. 7-7
Cover Page for the Next Fax Only.................................. 7-8
xi
Page 14
Always Send a Cover Page ............................................. 7-8
Using a Printed Cover Page ............................................ 7-9
Overseas Mode .................................................................... 7-9
Delayed FAX (Not Available for Color Faxes)................. 7-10
Delayed Batch Transmission
(Not Available for Color Faxes) ................................... 7-10
Setting Up Polled Transmit
(Not Available for Color Faxes) ................................... 7-11
8
9
Auto Dial Numbers and Dialing Options ...................8-1
Storing Numbers for Easy Dialing ............................................. 8-1
Storing One Touch Dial Numbers....................................... 8-1
Storing Speed Dial Numbers............................................... 8-2
Changing One Touch and Speed Dial Numbers.................. 8-2
Setting Up Groups for Broadcasting ................................... 8-3
Dialing Options .......................................................................... 8-4
Manual Dialing.................................................................... 8-4
Search .................................................................................. 8-4
One Touch Dialing ............................................................. 8-5
Speed Dialing ...................................................................... 8-5
Access Codes and Credit Card Numbers............................. 8-6
Broadcasting (Not Available for Color Faxes).................... 8-6
Pause.................................................................................... 8-7
Hold ..................................................................................... 8-7
Fax Redial............................................................................ 8-7
Tone/Pulse ........................................................................... 8-8
Telephone Services .......................................................9-1
Custom Features......................................................................... 9-1
Distinctive Ring.......................................................................... 9-1
What Does Your Telephone Companys
Distinctive Ring Do?............................................... 9-1
What Does Brothers Distinctive Ring Do? ................ 9-1
Do You Have Voice Mail?.............................................. 9-2
Before You Choose the Ring Pattern to Register ........... 9-2
VERY IMPORTANT ..................................................... 9-3
Registering the Distinctive Ring Pattern......................... 9-3
Caller ID..................................................................................... 9-3
Viewing Caller ID List.................................................... 9-4
Printing Caller ID List..................................................... 9-4
xii
Page 15
CallManage (For USA Only) ..................................................... 9-5
Registration with CallManage - Requires Changing
Your Carrier Selection .................................................... 9-5
Sending a Fax Using CallManage (For Domestic and
International Long Distance Calls Only!)....................... 9-6
Placing a Long Distance Telephone Call Using
CallManage.......................................................................... 9-6
Customer Support................................................................ 9-6
Disclaimer....................................................................... 9-6
10
11
12
Remote Fax Options
(Not Available for Color Faxes).................................10-1
Fax Forwarding/Paging............................................................ 10-1
Programming a Fax Forwarding Number.......................... 10-1
Programming Your Pager Number.................................... 10-1
Setting Fax Storage .................................................................. 10-2
Backup Print ...................................................................... 10-2
Changing Remote Retrieval Access Code ............................... 10-3
Remote Retrieval...................................................................... 10-3
Using Remote Retrieval Access Code............................... 10-3
Remote Commands ........................................................... 10-4
Retrieving Fax Messages................................................... 10-5
Changing Fax Forwarding Number................................... 10-5
Printing Reports..........................................................11-1
FAX Settings and Activity ....................................................... 11-1
Customizing the Transmission Verification Report.......... 11-1
Setting the Fax Activity Report Interval ........................... 11-1
Using the Reports Key....................................................... 11-2
To Print a Report........................................................... 11-2
Making Copies.............................................................12-1
Basic Copy Operations............................................................. 12-1
Making a Single Copy....................................................... 12-1
Making Multiple Copies.................................................... 12-1
Out of Memory Message................................................... 12-2
Temporary Copy Settings......................................................... 12-2
Copying Using Multiple Settings ...................................... 12-2
Using the Options Key ...................................................... 12-3
xiii
Page 16
Paper Type .................................................................... 12-3
Paper Size...................................................................... 12-4
Copy Quality................................................................. 12-4
Copy Brightness............................................................ 12-4
Reducing and Enlarging Copies.................................... 12-5
Selecting Fixed Reduction Ratios:................................ 12-5
Special Copy Option ..................................................... 12-6
2 in 1 ............................................................................. 12-6
Changing Default Copy Settings.............................................. 12-7
Copy Quality ..................................................................... 12-8
Color Adjustment .............................................................. 12-8
Copy Contrast.................................................................... 12-8
Legal Limitations ..................................................................... 12-9
13
14
15
Using FAX-1800C as a Printer.................................. 13-1
Download the Printer Driver from the Brother Web Site ........ 13-1
Important Information .............................................. 14-1
Standard Telephone and FCC Notices ..................................... 14-1
Federal Communications Commission (FCC)
Declaration of Conformity (For USA Only)................. 14-2
Important....................................................................... 14-3
Industry Canada Compliance Statement
(For Canada Only).................................................... 14-3
International ENERGY STAR®
Compliance Statement.............................................. 14-3
Important Safety Instructions ................................................... 14-4
Trademarks............................................................................... 14-5
Troubleshooting and Routine Maintenance............. 15-1
Troubleshooting........................................................................ 15-1
Error Messages .................................................................. 15-1
Original Jam ...................................................................... 15-3
Printer Jam or Paper Jam................................................... 15-4
If You Are Having Difficulty with Your Fax Machine..... 15-7
How to Improve Print Quality.................................................. 15-9
Cleaning the Print Head..................................................... 15-9
Print Quality Check ........................................................... 15-9
STEP A: Color Block Quality Check ........................... 15-9
STEP B: Alignment Check ......................................... 15-10
xiv
Page 17
Packing and Shipping the Fax Machine................................. 15-12
Routine Maintenance.............................................................. 15-15
Cleaning the Scanner....................................................... 15-15
Cleaning the Fax Machine Printer Platen........................ 15-15
Replacing the Ink Cartridges........................................... 15-16
16
17
18
19
Specifications................................................................ S-1
Fax ....................................................................................... S-1
Printer .................................................................................. S-2
Controller............................................................................. S-2
Print Media .......................................................................... S-3
Consumable Items ............................................................... S-3
Glossary ........................................................................G-1
Index............................................................................... I-1
Remote Retrieval Access Card ...................................R-1
xv
Page 18
1
1

Introduction

Using This Manual

Thank you for purchasing a Brother Color Ink Jet fax machine. This model was designed to be simple to use, with LCD screen prompts to guide you through programming the settings. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
Additionally, your fax machine has a Reports key. Press Reports while holding down Shift, and then press 1 to print a list of basic operational steps.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual youll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, weve added illustrations of some of the LCD messages.
boldface Bold typeface identifies a specific key on the fax machine control panel. italics Italics typeface emphasize an important point, or refer you to related
topic.
bubble dot Bubble Dot typeface identifies the messages on the LCD of the fax
machine.
Warnings detail precautions you must take to avoid possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the fax machine.
Note
1 - 1
INTRODUCTION
Notes tell you the proper response for a situation that may occur.
FYI tips provide details about how the current operation interacts with other features.
Improper Setup alerts you to devices and procedures that are not compatible with the fax machine.
Page 19

Test Sheet Procedure and Product Registration (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your fax machine and then fax it to Brothers Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To receive a response, be sure to set up your Station ID. (
Setting Station ID, page 5-2.)
In USA: 1-877-268-9575
When your TEST SHEET is received, a Confirmation Sheet and Product Registration form will be sent back to your machine. Please fill out the form and return it to complete your registration.
INTRODUCTION
1 - 2
Page 20

FAX-1800C Control Panel Overview

2
3
4
121
11
65
1Liquid Crystal Display (LCD)
The LCD displays messages to help you set up and operate your fax machine.
2Shift
Accesses the second number stored on each One Touch key (7-12).
3One Touch Keys:
These 6 keys give you instant access to 12 previously stored auto dial numbers.
4Copy Keys:
(For the Next Copy Only)
Options
You can quickly and easily select temporary settings (for the next copy only).
Color Copy
Makes a full-color copy.
Black Copy
Makes a black-and-white copy.
7
8 9
10
5Hook/Hold
Lets you dial telephone and fax numbers without lifting the handset.
OR
Lets you place telephone calls on hold.
6Ink/Reports
Cleans the ink print heads and replaces an ink cartridge. Also, accesses the Reports menu when you press this key while holding down Shift. You can select a report to print: Help List, Auto Dial, Fax Activity, Transmission Verification, User Settings.
7Dial Pad
Use to dial phone and fax numbers and as a keyboard for entering information into the fax machine. The # key lets you switch the dialing type during a telephone call from
PULSE to TONE.
1 - 3
INTRODUCTION
Page 21
8Search/Speed Dial
Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers by pressing # and a two-digit number.
9Redial/Pause
Redials the last number called. Also inserts a pause in auto dial numbers.
0Fax Keys:
Color Fax Start
Starts sending a color fax.
Black Fax Start
Starts sending a black and white fax.
Fax Resolution
Sets the resolution when you send a fax.
Receive Mode
Use to select how the fax machine will handle incoming calls.
ANavigation Keys:
Menu/Set
Lets you access the Menu and Programming mode, and stores your settings in the fax machine.
BStop/Exit
Stops a fax, cancels an operation, or exits from the Menu. Also, lets you clear data remaining in the printer memory.
or
Press to scroll forward or backward while setting a menu selection.
Also, you can use these keys to do an alphabetical search for the names of stored numbers.
or
Volume
Press to scroll through the menus and options.
When using the speaker, ring or handset, you can press these keys to adjust the volume.
INTRODUCTION
1 - 4
Page 22

About Fax Machines

If youre a first-time fax machine user, fax operation might seem a little mysterious. Soon, youll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Custom Features

Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will
conflict with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both fax machines and Voice Mail pick up the line at the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get a second phone number on your present phone line. Many people with Voice
Mail opt for this choice, which is called Distinctive Ring, and they are very satisfied with it. For details about this type of custum service, please see
Distinctive Ring, page 9-1
Another way to avoid possible problem is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work in tandem with an answering machine or TAD (telephone answering device). (See
Connecting an External Telephone Answering Device (TAD), page 2-13.)

Fax Tones and Handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG tones) soft, intermittent beeps at 4-second intervals. Youll hear them after you dial and press Black Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. Youll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message.
1 - 5
INTRODUCTION
Page 23
The receiving fax responds with fax receiving tonesloud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVING. If your fax machine is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the chirps for about 40 seconds, and the LCD continues to display RECEIVING. To cancel the receiving mode, press Stop/Exit.
When your fax machine answers in FAX/TEL mode, it listens for CNG tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machines CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. Therefore, its important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax
Note
line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions chapter for connecting a TAD to your fax machine in Chapter 2,
Assembly and Connections.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your fax machine for this feature to work.
INTRODUCTION
1 - 6
Page 24
2
2

Assembly and Connections

Packing List

Make sure you have the following items:
One Touch Label
Ink Cartridges Telephone
Handset
Handset Curled Cord
Telephone Line Cord
Document Wire Extension
Paper Tray with Extension
Filter Core For USB Cable
Cable Tie For USB Cable
Owners Manual
Document Support
Paper Wire Extension
Test Sheet (For USA Only)
Quick Setup Guide
Caution
Do NOT throw away the filter core and cable tie by accident. You will need them to meet FCC Emission Requirements when you connect the machine to your computer using a USB cable.
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in
Note
USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See
Ordering Accessories and Supplies on page ii for the correct item numbers.
Card Stock Support
Accessory Order Form
Whenever you transport the fax machine, use the packing materials that came with your machine. If you do not pack the fax machine correctly, you may void your warranty.
2 - 1
ASSEMBLY AND CONNECTIONS
Page 25

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).
Avoid placing your fax machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your fax machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the fax machines memory. Do not connect your fax machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.
NO !
WARNING
Never install telephone wiring during a lightning storm.
We recommend that this product be used with a surge protection device to protect the
product against lightning storms.
Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
Never touch telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunications line cord.
NO !
NO !
ASSEMBLY AND CONNECTIONS
2 - 2
Page 26

Assembly

Removing the Protective Yellow Bar

1
Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2).
2
Pull the protective yellow bar out of the machine.
Top Cover
Control Panel Cover
Protective Yellow Bar
Caution
Do not throw away the protective yellow bar. You will need it for future transportation.
3
Close the top cover, and then close the control panel cover.
2 - 3
ASSEMBLY AND CONNECTIONS
Page 27

Setting Up the Fax Machine

1
Connect the handset.
Connect the curled handset cord to the fax machine and the other end to the handset.
2
Connect the power cord.
There is no ON/OFF switch. When you plug in the power cord, the power goes on and the LCD shows:
CHECK CARTRIDGE
WARNING
The fax machine must be grounded using a 3-prong plug.
Since the fax machine is grounded through the power outlet, you can protect yourself
from potentially hazardous electrical conditions on the telephone network by keeping the power to your fax machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your fax machine by disconnecting first the telephone line and then the power cord.
Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.
ASSEMBLY AND CONNECTIONS
2 - 4
Page 28
3
Connect the telephone line cord.
Connect one end of the telephone line cord to the jack on the fax machine and the other end to a modular wall jack.
Caution
Operating the fax machine before you install the ink cartridges will permanently damage the print head.
Power Cord
Telephone Line Cord
4
Attach the paper wire extension to the multi-purpose sheet feeder.
Paper Wire Extension
2 - 5
ASSEMBLY AND CONNECTIONS
Page 29
5
Attach the plastic document support.
Plastic Document Support
6
Attach the plastic paper tray, and then pull out the extension.
Caution
Please attach the paper tray to prevent paper jams and maintain print quality.
Plastic Paper Tray
Extension
ASSEMBLY AND CONNECTIONS
2 - 6
Page 30
7
Attach the document wire extension.
Document Wire Extension
2 - 7
ASSEMBLY AND CONNECTIONS
Page 31

Loading Paper in the Multi-Purpose Sheet Feeder (Paper Cassette)

You can load up to 100 sheets of 20 lb (75 g/m2) paper if you use the plain paper. (See
Paper Capacity of Multi-purpose Sheet Feeder, page 3-2.)
1
Fan the paper well. Gently insert the paper. Make sure the print side is toward you and the paper level is stacked below the paper guide line.
2
Press and slide the guide to fit the paper width.
Paper Guide Line
Paper Width Guide
ASSEMBLY AND CONNECTIONS
2 - 8
Page 32

Installing the Ink Cartridges

1
Check that you turned on the power (by plugging in the power cord). The LCD shows:
2
Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2). After a few seconds, the print head will move left to its replacement position.
Top Cover
Control Panel Cover
3
Remove the protective blue tape from the colored ink cartridge covers.
Protective
Blue Tape
CHECK CARTRIDGE
2 - 9
ASSEMBLY AND CONNECTIONS
Page 33
4
Push the four colored ink cartridge covers one at a time so they pop up. Then remove the white shipping cover by pulling it toward you and lifting it up and out.
PUSH
PUSH
PUSHPUSH
Colored Ink Cartridge Covers
White Shipping Cover
WARNING
If ink gets in your eyes irrigate them with water immediately; and if irritation occurs consult a doctor.
Caution
The bottom of the white shipping cover is wet with ink that will cause stains, so wipe
it clean before you place it down.
Do not throw away the white shipping cover. You will need it for future transportation.
We recommend that you install the ink cartridges from left to right in this order: Black, Cyan, Yellow, Magenta.
5
Open the Black ink cartridge bag and take out the ink cartridge.
6
Carefully remove the sealing tape from the bottom of the ink cartridge. Be sure to peel the tape in the direction away from you.
ASSEMBLY AND CONNECTIONS
2 - 10
Page 34
Important
To prevent spilling ink and staining your hands and clothing, peel the sealing tape gently and slowly. Do not touch the ink opening on the cartridge or the removed tape.
Peel in the direction away from you!
Opening
7
Each color has its own correct position. Match the colors of the ink cartridge covers. First, gently insert the Black ink cartridge, and then press the cover down until it clicks.
8
Repeat Steps 4 to 6 to install each color ink cartridge.
9
After installing all ink cartridges, close the top cover and control panel cover until they click into place. Your fax machine will enter a head cleaning cycle for approximately four minutes.
2 - 11
ASSEMBLY AND CONNECTIONS
Page 35
Caution
Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD shows CLEANING. After the cleaning cycle is finished, the LCD shows
PRESS FAX START.
10
Press Black Fax Start. The fax machine starts printing the Print Quality Check Sheet (only during initial ink cartridge installation). The LCD shows:
IS STEP “A” OK?
1.YES 2.NO
11
Follow the instructions printed on the sheet.
Caution
DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may
reduce the ink quantity and the fax machine will not know the quantity of ink left in the cartridge.
DO NOT shake the ink cartridges. If you do so, the ink may spill when you take off
the sealing tape. If ink stains your body or clothing, wash with soap or detergent immediately.
If you mix the colors by installing an ink cartridge in the wrong color position, you
must clean the print head several times after correcting the cartridge installation and before you start printing.
Once you open an ink cartridge, install it in the fax machine and use it up within six
months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using incompatible inks may cause damage to the print head in this machine and such damage will not be covered by warranty. Warranty coverage does not apply to problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only genuine Brother ink cartridges.
If INK EMPTY shows on the LCD after you install the ink cartridges, check
Note
to make sure the ink cartridges are installed correctly.
ASSEMBLY AND CONNECTIONS
2 - 12
Page 36

Connecting the Fax Machine

Connecting an External Telephone

Although your fax machine has a handset, you can connect a separate telephone (or telephone answering device) directly to your fax machine.
Connect the modular plug on the telephones line cord to the jack labeled EXT. on the back side of the fax machine.
Whenever this phone (or TAD) is in use, the LCD displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the fax, press Hook/Hold.
The external telephone can be cordless. Set the Receive Mode to FAX/TEL. (See
Using a Cordless External Handset, page 6-5.)

Connecting an External Telephone Answering Device (TAD)

Sequence
You may choose to connect an answering system. However, when you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesnt hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within five rings (the recommended setting is two rings). The fax machine cannot hear CNG tones until the TAD has answered the call, and with five rings there are only 8–10 seconds of CNG tones left for the fax handshake. Make sure you carefully follow instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
If you do not receive all your faxes, you must reset the setting on your external TAD to four rings.
The external TAD can be cordless. Set the Receive Mode to TAD:ANSWER
MACH..
If You Subscribe to your Telephone Company’s Distinctive Ring Service:
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone companys Distinctive Ring service, have registered the distinctive ring pattern on your fax machine, use that number as a fax number, and have set your machines Receive mode to MANUAL. The recommended setting is three or four rings on the external TAD when you have the telephone companys Distinctive Ring Service.
2 - 13
ASSEMBLY AND CONNECTIONS
Page 37
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your fax machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration on page 2-14.)
Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service).
NO !
TAD
TAD
YES !
Connections
The external TAD must be plugged into the back side of the fax machine, in the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
1
Plug the telephone line cord from the wall jack into the back side of the fax machine, in the jack labeled LINE.
2
Plug the telephone line cord from your external TAD into the back side of the fax machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)
3
Set your external TAD to four rings or less. (The fax machines Ring Delay setting does not apply.)
4
Record the outgoing message on your external TAD (see page 2-15).
5
Set the TAD to answer calls.
6
Set the Receive Mode to TAD:ANSWER MACH.. (See
Choosing the Receive Mode, page 6-1.)
ASSEMBLY AND CONNECTIONS
2 - 14
Page 38
Recording Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
2
Limit your speaking to 20 seconds.
3
End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: After the beep, leave a message or send a fax by pressing 51 and Start.
We recommend beginning your OGM with an initial 5-second silence because
Note
the fax machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your fax machine has trouble receiving, then you must rerecord the OGM to include it.

Special Line Considerations

Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass incoming calls each other if they are busy. The calls are usually passed down or rolled over to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call would be received, the fax call is transferred to a line that does not have a fax machine.
Your fax machine will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your fax machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your fax machine. (See Easy Receive, page 6-3.)
2 - 15
ASSEMBLY AND CONNECTIONS
Page 39
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If your fax machine is on Line 2, plug it into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
Installing fax machine, External Two-Line TAD and Two-Line Telephone
When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the fax machine on Line 2. The two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2, which is explained in the following Steps. You will need at least three telephone line cords, the one that came with your fax machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
1
Place the two-line TAD and the two-line telephone next to your fax machine.
2
Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the fax machine.
3
Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
ASSEMBLY AND CONNECTIONS
2 - 16
Page 40
4
Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine.
Triplex Adapter
External Two Line TAD Fax Machine
You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machines wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.
Two Line Phone

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the fax machine in FAX
ONLY mode to receive faxes any time of day or night.
If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the fax machine cannot be made.
If You are Installing the Fax Machine to Work with a PBX:
1
It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
3
The fax machine may be used with either pulse or tone dialing telephone service.
2 - 17
ASSEMBLY AND CONNECTIONS
Page 41

Custom Features on Your Phone Line

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your fax machine. (See
Features on a Single Line
, page 15-8.)
Custom
ASSEMBLY AND CONNECTIONS
2 - 18
Page 42
3
3

Paper

About Paper

The quality of your document can be affected by the kind of paper you use in the fax machine. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various papers before purchasing large quantities. For best results, use the recommended paper. To ensure the best print quality for the settings youve chosen, always set the Paper Type to match the type of paper you load.
When using inkjet paper, glossy paper or transparencies, avoid stacking by
Note
removing each page after copying or receiving faxes.

Handling and Using Special Paper

Store paper in the original bag, and keep it sealed. Keep the paper flat and away
from moisture, direct sunlight and heat.
The coated side of glossy paper is shiny. Do not touch the shiny (coated) side.
Load glossy paper with the shiny side facing up toward you.
Do not touch either side of transparencies, because they absorb water and
perspiration easily and may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only recommended transparencies.
Recommended Paper for the FAX-1800C
Plain Paper: Xerox 4200
®
Inkjet Paper: KODAK Glossy Paper: JETPRINT PHOTO
Graphic image paper Gloss Finish Transparencies: 3M Transparency Film (CG3410) The output quality depends on the paper type and paper brand.
Note
Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the FAX-1800C.
3 - 1
PAPER
Premium Inkjet Paper (Matte)
®
Page 43

Paper Capacity of Multi-purpose Sheet Feeder

Paper Type Paper Size Capacity
Plain Paper (Cut Sheet)
Letter, Executive 100 Sheets of 20 lb
(75 g/m
Legal 100 Sheets of 20 lb
(75 g/m
2
)
2
) Inkjet Paper Letter 20 Sheets Glossy Paper* Letter 20 Transparencies Letter 10 Envelopes* DL, COM-10, C5,
10
Monarch Postcard* 4" × 6" 30 Index Card* 5" × 8" 30
*
If you want to load thick paper such as postcards, index cards, envelopes and glossy paper
in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.

Paper Specifications for Multi-purpose Sheet Feeder

Cut Sheet Paper Weight Plain Paper: 17 to 32 lb (64 to 120 g/m2)
Inkjet Paper: Up to 32 lb (120 g/m Glossy Paper: Up to 40 lb (150 g/m Postcard: Up to 45 lb (170 g/m Index card: Up to 32 lb (120 g/m
2
)
2
)
2
)
2
)
Thickness Plain Paper: 0.003 to 0.006 inches (0.08 to 0.15 mm)
Inkjet Paper: Up to 0.006 inches (0.15 mm) Glossy Paper: Up to 0.007 inches (0.18 mm) Envelopes: Up to 0.02 inches (0.52 mm) Postcard: Up to 0.009 inches (0.23 mm) Index card: Up to 0.006 inches (0.15 mm)
Sheet Feeder Up to 0.39 inches (10 mm)
Approximately 100 sheets of 20 lb (75 g/m
Output Stacker Approximately 50 sheets of 20 lb (75 g/m
2
)
2
) (Transparencies and glossy paper must be picked up from the paper tray one page at a time.)
Do not use the following types of paper and envelopes:
Damaged, curled, wrinkled, or irregularly shaped paper and envelopes
Extremely shiny or highly textured paper and envelopes
Paper and envelopes already printed with a laser printer
Paper and envelopes that cannot be arranged uniformly when stacked
PAPER
3 - 2
Page 44

Print Area

The print area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.
Cut Sheet Paper
0.25" (6.4 mm) 0.25" (6.4 mm)
0.12" (3 mm)
unprintable area
0.39" (9.9 mm)
0.43" (11 mm)
Envelopes
0.13" (3.3 mm) 0.13" (3.3 mm)
0.79" (20 mm)
3 - 3
PAPER
Page 45
4
4

On-Screen Programming

User-Friendly Programming

We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer.
Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options. Additionally, you can program settings more quickly by pressing
Menu/Set and the menu number using the dial pad.

Menu Selection Table

You can probably perform most of these programming operations without the Owners Manual. To help you understand the menu selections, and options that are found in the fax machine programs, use the Menu Selection Table on page 4-3.
You can program your fax machine by pressing Menu/Set followed by the
Note
menu numbers. For example: to set FAX RESOLUTION to FINE,
press Menu/Set, 2, 2, 2 and to select FINE, and then press Menu/Set.
or

Alternating Displays

Sometimes, the LCD alternates between the active setting, and a help message giving brief instructions about how to proceed. The LCD message youll probably see most often is shown below. When you place an original in the ADF, it appears to tell you that you can dial a number to send a fax or you can make a copy.
FAX: NO. & START COPY: NO. & COPY
ON-SCREEN PROGRAMMING
4 - 1
Page 46

Navigation Keys

or
You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls;
Then press 1 for General Setup Menu
OR
Press 2 for Fax MenuOR Press 3 for Copy MenuOR Press 4 for Test Print
* Access the Menu * Go to next menu level * Accept an option
* Scroll through the
current menu level
* Back to previous menu
level
* Forward to next menu
level
* Exit the Menu
SELECT & SET
1.GENERAL SETUP
2.FAX
3.COPY
4.TEST PRINT
—OR—
You can scroll more quickly through the each menu level by pressing , and
then set an option by pressing Menu/Set when that option appears on the LCD.
Then the LCD shows next menu level. Press to scroll to your next menu
selection, and then press Menu/Set. When you finish setting an option, the LCD shows ACCEPTED.
Use to scroll backward if you passed your choices or to save keystrokes.
Note
4 - 2
ON-SCREEN PROGRAMMING
or
Page 47
To access the menu, press Menu/Set.
to accept
Stop
to Exit
Main Menu Submenu
1. GENERAL SETUP
1. PAPER TYPE
2. PAPER SIZE
3. DATE/TIME
4. STATION ID
5. VOLUME 1. RING
Menu
Selections
——
——
2. BEEPER HIGH
3. SPEAKER
4. HANDSET
5. VOLUME AMPLIFY
The factory setting (option) is shown in bold.
Note
Options Descriptions Page
PLAIN
INKJET GLOSSY (4-COLOR/3-COLOR) TRANSPARENCY
LETTER
LEGAL
A4
HIGH
LOW
OFF
LOW
OFF
HIGH MED
LOW
OFF
HIGH
LOW
ON (PERMANENT/ TEMPORARY)
OFF
Identifies the type of paper in the multi­purpose sheet feeder.
Selects the size of paper.
Enter date and time for the LCD display and heading on fax transmissions.
Program your name and fax number to appear on each transmitted page.
Adjusts ring volume.
Adjusts volume level of beeper.
Adjusts speaker volume.
Adjusts handset volume.
For the hearing­impaired, you can set the volume to the VOL AMPLIFY:ON setting on a permanent or temporary basis.
5-1
5-1
5-2
5-2
5-4
5-4
5-5
5-5
5-6
ON-SCREEN PROGRAMMING
4 - 3
Page 48
To access the menu, press Menu/Set.
to accept
Stop
to Exit
Main Menu Submenu
6. AUTO DAYLIGHT
7. TONE/ PULSE
8. LOCAL LANGUAGE
(Canada Only)
2. FAX 1. SETUP RECEIVE
Menu
Selections
1. RING DELAY
2. F/T RING TIME
3. EASY RECEIVE
4. REMOTE CODE
5. AUTO REDUCTION
6. POLLING RX
Options Descriptions Page
ON
OFF
TONE
PULSE
ENGLISH
FRENCH
04
03 02 01 00
70 40 30
20
ON
SEMI
OFF
ON ( 51, #51)
OFF
ON
OFF
ON
OFF
Changes for Daylight Savings Time automatically.
Selects dialing mode
Allows you to change the LCD Language to French.
Sets number of rings before fax machine answers in FAX ONLY or FAX/TEL mode.
Sets the length of time for double­ring in FAX/ TEL mode.
Receive fax messages without pressing the Start key.
Activate or deactivate the fax machine from a remote location. You can also personalize these codes.
Reduces the size of incoming fax images to fit on your paper.
Sets up your fax machine to poll another fax machine.
5-7
5-7
See French
Manual
6-2
6-3
6-3
6-5
6-4
6-6
The factory setting (option) is shown in bold.
Note
4 - 4
ON-SCREEN PROGRAMMING
Page 49
To access the menu, press Menu/Set.
to accept
Stop
to Exit
Main Menu Submenu
2. FAX 2. SETUP SEND
Menu
Selections
1. CONTRAST
2. FAX RESOLUTION
3. DELAYED FAX
4. BATCH TX
5. REAL TIME TX
6. POLLED TX
7. COVERPG SETUP
8. COVERPAGE MSG
9. OVERSEAS MODE
The factory setting (option) is shown in bold.
Note
Options Descriptions Page
AUTO
S.LIGHT
S.DARK
STANDARD
FINE S. FINE PHOTO
ON
OFF
OFF
ON
NEXT FAX ONLY
ON
OFF
NEXT FAX ONLY ON
OFF
PRINT SAMPLE
ON
OFF
Changes the lightness or darkness of a fax you are sending.
Changes the default setting of fax resolution.
Sends documents later.
Sends all delayed faxes that are to the same fax number and at the same time as one transmission.
You can send a fax without using memory.
Sets up your fax machine with a document to be retrieved by another fax machine.
Automatically sends a cover page you program.
Programs customized message for fax cover page.
Ajusts for sometimes difficult overseas transmissions.
7-2
7-3
7-10
7-10
7-5
7-11
7-8
7-7
7-9
ON-SCREEN PROGRAMMING
4 - 5
Page 50
To access the menu, press Menu/Set.
to accept
Stop
to Exit
Main Menu Submenu
2. FAX (Continued)
3. SET AUTO DIAL
4. SETUP REPORTS
5. REMOTE FAX OPT
Menu
Selections
1. ONE-TOUCH DIAL
2. SPEED­DIAL
3. SETUP GROUPS
1. TRANS­MISSION
2. ACT. INTERVAL
1. FAX FWD/ PAGING
2. FAX STORAGE
3. REMOTE ACCESS
4. PRINT FAX
Options Descriptions Page
Store One-Touch
ON ON+IMAGE
OFF
OFF+IMAGE
OFF
7/4/2 Days
24/12/6 Hours
OFF
FAX FORWARD
PAGING
ON
OFF
159
Dial so you can dial by pressing only one key.
Store Speed Dial numbers so you can dial by pressing only four keys.
Sets up a Group number for Broadcasting.
Initial setup for Transmission Verification Report and Fax Activity Report.
Sets fax machine to forward fax messages–OR– to call your pager.
Stores incoming faxes in memory for Remote Retrieval.
Personalizes code for retrieving faxes.
Prints incoming faxes stored in the memory.
8-2
8-1
8-3
11-1
11-1
10-1
10-2
10-3
6-6
The factory setting (option) is shown in bold.
Note
4 - 6
ON-SCREEN PROGRAMMING
Page 51
To access the menu, press Menu/Set.
to accept
Stop
to Exit
Main Menu Submenu
2. FAX (Continued)
3. COPY 1. QUALITY
4. TEST PRINT
6. REMAINING JOBS
0. TEL SERVICE
2. COLOR ADJUST
3. CONTRAST
———
Menu
Selections
——
1. DISTINCTIVE
2. CALLER ID
Options Descriptions Page
Check which jobs are in memory or cancel a Delayed Fax or Polling job.
ON
OFF
SET
DISPLAY #
PRINT REPORT
NORMAL
FAST
Uses the phone company Distinctive Ring subscriber service to register the ring pattern with the fax machine.
View or print a list of the last 30 Caller IDs stored in memory.
Select copy quality.
BEST
1. RED
2. GREEN
3. BLUE
The factory setting (option) is shown in bold.
Note
R: - + R: - +
R: - +
R: - + R: - +
G: - + G: - +
G:- +
G: - + G: - +
B: - + B: - +
B: - +
B: - + B: - +
- +
- +
- +
- +
- +
Adjust the amount of Red in copies.
Adjust the amount of Green in copies.
Adjust the amount of Blue in copies.
Adjust the contrast.
You can print a test sample page to check print quality and adjust the Vertical Alignment.
6-7, 7-6
9-3
9-4
12-8
12-8
12-8
12-8
12-8
15-9
ON-SCREEN PROGRAMMING
4 - 7
Page 52

Key Operations Table

You can use the temporary keys on the control panel to conveniently choose temporary copy and fax settings. The Key Operations Table below shows the options they provide.
Press the temporary key repeatedly until you see the option you want; some keys
require pressing Menu/Set to select it. For the Options key, press to
or
scroll through the next level of options, and then select the one you want by pressing Menu/Set again.
Keys Options Descriptions Page
Options OPT:#OF
Ink 1.CLEANING BLACK/CYAN
Color Copy Make a color copy. 12-1
Black Copy Make a black & white copy. 12-1
Reports (Shift + Ink)
COPIES 01
OPT:PAPER TYPE
OPT:PAPER SIZE
OPT:QUALITY
OPT:BRIGHTNESS
OPT:ELG/RDC 50%, 78% LGL>LTR,
OPT:SPECIAL 2 IN 1
REPLACE INK
2.
1.HELP LIST
2.AUTO DIAL
3.FAX ACTIVITY
4.TRANSMISSION
5.USER SETTINGS
NO.OF COPIES:01 Enter the number of copies.
PLAIN/INK JET/ GLOSSY(4-COLOR or 3-COLOR)/ TRANSPARENCY
LETTER/LEGAL/A4/ POST CARD: 4X6
NORMAL/BEST/FAST
- + Select the degree of Brightness. 12-4
94% A4>LTR, 100%, 104% EXE>LTR, 150%, 200%, ZOOM
OFF(1 IN 1)
YELLOW/MAGENTA
ALL
15-16
Identify the type of paper in the multi-purpose sheet feeder.
Specify the size of paper.
Select the Quality. 12-4
Select one a fixed reduction or enlargement ratio, or enter a percentage between 25% and 400%.
You can change the layout of copies on the print media.
These two colors are cleaned together.
These two colors are cleaned together.
All four colors are cleaned.
Press Shift and Ink together to access the Reports menu.
12-3
12-3
12-4
12-5
12-6
15-9
11-2
4 - 8
ON-SCREEN PROGRAMMING
Page 53
Keys Options Descriptions Page
Receive Mode
Fax Resolution
Color Fax Start
Black Fax Start
Shift + Hook (Secure Feed)
FAX ONLY
FAX/TEL
TAD:ANSWER MACH. MANUAL
STANDARD
FINE S.FINE PHOTO
Select the machines Receive Mode.
Black & white / color Black & white / color Black & white only Black & white only
Send the fax in color (if receiving machine has this feature).
Send the fax in black & white.
After loading paper in the cassette, press Shift and Hook together to turn ON; repeat to turn OFF.
The factory setting (option) is shown in bold.
Note
6-1
7-3
7-4
7-3
15-4
ON-SCREEN PROGRAMMING
4 - 9
Page 54
5
5

Initial Setup

Getting Started

Setting Paper Type

You can choose the Paper Type you use.
1
Press Menu/Set, 1, 1.
2
Press to select
or
PLAIN, INK JET
1.PAPER TYPE
,
GLOSSY
3
If you selected
GLOSSY:3-COLOR
The print quality of black ink varies depending on the kind of glossy paper you
Note
are using. Black ink is used when you select GLOSSY:4-COLOR. If the glossy paper you are using repels the black ink, select GLOSSY:3-COLOR, which simulates black ink by combining the three ink colors.
4
Press Stop/Exit. The fax machine ejects paper with printed surfaces face up onto the paper tray
Note
in the front of the fax machine. When you use transparencies, remove each sheet immediately, to prevent a paper jam or curled.
or
TRNSPRNCY
GLOSSY
(TRANSPARENCY), and then press
, press to select
, and then press
or
Menu/Set
GLOSSY:4-COLOR
.
Menu/Set
or

Setting Paper Size

You can use three sizes of paper for printing your faxes and copies letter, legal and A4. When you change the kind of paper you have loaded in the fax machine, you will need to change the setting for Paper Size so your fax machine can fit the incoming fax on the page.
1
Press Menu/Set, 1, 2.
2
Press to select LETTER, LEGAL
or
or A4, and then press Menu/Set.
3
Press Stop/Exit.
2.PAPER SIZE
.
5 - 1
INITIAL SETUP
Page 55

Setting Date and Time

Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other
settings remain unaffected.
1
Press Menu/Set, 1, 3.
2
Enter the last two digits of the year, and then press Menu/Set.
3
Enter two digits for the month (for example, enter 09 for September, or 10 for October), and then press Menu/Set.
4
Enter two digits for the day (for example,
06), and then press Menu/Set.
5
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 P.M.), and then press Menu/Set.
6
Press Stop/Exit. The LCD now displays the date and time you set whenever the fax machine is in Standby mode.
3.DATE/TIME
YEAR:XX
MONTH:XX
DAY:XX
TIME:XX:XX

Setting Station ID

You can store your name, fax number and telephone number in this setting. The name and fax number will be printed on the fax cover pages and all fax pages that you send.
1
Press Menu/Set, 1, 4.
2
Enter your fax number (up to 20 digits), and then press Menu/Set. You must enter a fax number to proceed.
3
Enter your telephone number (up to 20 digits) and press Menu/Set. If your telephone number and fax number are the same, enter the same number again.
The telephone number you enter is used only for Cover Page features. (See
Composing Electronic Cover Page, page 7-7.)
4
Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (See
5
Press Stop/Exit. The LCD returns to the date and time.
If your Station ID has already been programmed, the LCD prompts 1 to make a change, or 2 to exit without changing.
Entering Text, page 5-3.)
4.STATION ID
FAX:
TEL:
NAME:
INITIAL SETUP
5 - 2
Page 56
Entering Text
When you are setting certain functions, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed above them. The keys for 0, #, and do not have printed letters because they are used for special characters.
By pressing the appropriate number key repeatedly, you can access the character you want.
Press Key one time two times three times four times
2 ABC2 3 DEF 3 4 GH I 4 5 JKL5 6 MNO 6 7 PQRS 8 TUV8 9 WXY Z
Inserting Spaces
To enter a space, press once between numbers and twice between characters.
Making Corrections
If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit; all letters above and to
the right of the cursor will be deleted. Re-enter the correct characters. You can also back up and type over incorrect letters.
Repeating Letters
If you need to enter a character that is assigned to the same key as the previous
character, press
to move the cursor to the right.
Special Characters and Symbols
Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press
Menu/Set to select it.
Press for (space) ! “ # $ % & ’ ( ) * + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î Ç Ë Ö 0
5 - 3
INITIAL SETUP
Page 57
NOTICE
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.
In order to program this information into your fax machine, complete the steps described on page 5-2.
If you do not enter a fax number, no additional information can be entered.

Setting the Ring Volume

1
Press Menu/Set, 1, 5, 1.
2
Press select (OFF, LOW or HIGH), and then press Menu/Set.
or
3
Press Stop/Exit.
OR
You can adjust the ring volume when your fax machine is idle. You can turn the ring OFF or you can select a ring volume level.
1.RING
Press to adjust the volume level. With each key press, the fax machine rings
or
so you can hear the active setting as the LCD shows it. Each key press changes the volume. The new setting will remain until you change it again.

Setting the Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error and when fax sending or receiving is finished.
1
Press Menu/Set, 1, 5, 2.
2
Press to select your option.
or
3
When the LCD shows the option you want, press Menu/Set. Press Stop/Exit.
2.BEEPER
INITIAL SETUP
5 - 4
Page 58

Setting the Speaker Volume

1
Press Menu/Set, 1, 5, 3.
2
Press to select LOW, MED, HIGH or OFF, and then press Menu/Set.
or
3
Press Stop/Exit.
OR
If you are using Hook/Hold, you can adjust the speaker volume while dialing. You can turn the speaker off or you can select a speaker volume level. The default setting is the lowest volume.
Press
to adjust the volume level. With each key press, the volume changes
or
as the LCD shows the active setting. The new setting will remain until you change it again.
3.SPEAKER

Setting the Handset Volume

1
Press Menu/Set, 1, 5, 4.
2
Press to select
or
3
Press Stop/Exit.
OR
You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, LOW and HIGH. The default setting is
LOW.
HIGH
(or
LOW
), and then press Menu/Set.
4.HANDSET
Press to adjust the volume level. The LCD shows the setting you are
or
choosing. The new setting will remain until you change it again.
5 - 5
INITIAL SETUP
Page 59

Choosing the Handset Volume (For Volume Amplify)

or
Before you begin to use the machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.
VOLUME AMPLIFY: OFF
This default setting is appropriate if none of the users are hearing-impaired.
During a conversation, users can press Volume on the control panel to
adjust the volume to LOW or HIGH. When the handset is replaced, the handset volume will remain until you change it again.
VOLUME AMPLIFY: ON—TEMPORARY
This setting is appropriate if some of the users are hearing-impaired. During a
conversation, users can press Volume
volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of LOW.
VOLUME AMPLIFY:ONPERMANENT
Choose
VOL AMPLIFY:ON—PERMANENT
hearing-impaired. During a conversation, users can press Volume
control panel to adjust the volume to handset is replaced, the handset volume returns to the default setting of
When you press Volume on the control panel to adjust the volume, the
LCD shows the setting you are choosing. Each key press changes the volume to the next setting.
or
on the control panel to adjust the
LOW, HIGH
or
if all of the users are
or
or
AMPLIFY
. When the
AMPLIFY
on the
WARNING
.
It is important that you do NOT choose PERMANENT unless ALL the users are hearing-impaired. Otherwise, the default setting of AMPLIFY may
damage the hearing of some users.

Setting Volume Amplify

Please carefully read Choosing the Handset Volume on page 5-6 before you do the following steps:
1
Press Menu/Set, 1, 5, 5.
5.VOLUME AMPLIFY
INITIAL SETUP
5 - 6
Page 60
2
If none of the users are hearing-impaired,
to select VOL AMPLIFY:OFF?, and then press Menu/Set and go
press
or
to Step 4OR If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON?, and then press Menu/Set.
3
If all the users are hearing-impaired,
press
to select PERMANENT?,
or
and then press Menu/SetOR If only some of the users are hearing-impaired, select TEMPORARY?, and then press Menu/Set.
4
Press Stop/Exit.
VOL AMPLIFY:ON?
PERMANENT? TEMPORARY?

Turning On Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall.
1
Press Menu/Set, 1, 6.
2
Press to select ON (or OFF), and then press Menu/Set.
or
3
Press Stop/Exit.
6.AUTO DAYLIGHT

Setting Tone/Pulse Dialing Mode

Your fax machine comes set to accommodate tone dialing service (multi-frequency). If you have pulse dialing service (rotary), you need to change the dialing mode.
1
Press Menu/Set, 1, 7.
2
3
or
Press to select PULSE (or TONE), and then press Menu/Set.
Press Stop/Exit.
7.TONE/PULSE

Memory Storage

In the event of a power failure, all settings in the GENERAL SETUP, SETUP
RECEIVE, SET AUTO DIAL, SETUP REPORTS, REMOTE FAX OPT, COPY, plus the COVERPG SETUP and COVERPAGE MSG settings (from SETUP SEND) are stored permanently. You may have to reset the date and
time.
5 - 7
INITIAL SETUP
Page 61
6
6

Setup Receive

Basic Receiving Operations

Choosing the Receive Mode

There are three different receive modes for your fax machine. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use.
LCD How it works When to use it
FAX ONLY
(automatic receive)
FAX/TEL*
(fax/telephone)
TAD:ANSWER MACH.
(external telephone answering device)
MANUAL
(manual receive)
The fax machine automatically answers every call as a fax.
The fax machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (double-ring) for you to pick up the call.
The external TAD automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.
You control the phone line and must answer every call yourself.
For dedicated fax lines. You cannot receive a voice call but you can call out.
You cannot have an answering machine on the same line, even if it is on a separate wall jack on the same line. You cannot use the telephone companys Voice Mail in this mode.
Use this mode if you have an external answering machine on your phone line.
Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. You can also use this mode with Distinctive Ring.
*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have
extension phones on the line, keep the Ring Delay set to 4 rings.
SETUP RECEIVE
6 - 1
Page 62
To Select or Change Your Receive Mode
1
Press Receive Mode. The LCD shows your current selection.
FAX ONLY
FAX/TEL
TAD:ANSWER MACH.
MANUAL
2
Continue to press Receive Mode until your new selection appears. After two seconds the LCD returns to the date and time display, along with your new Receive Mode setting.
If you are changing the Receive Mode while in another operation, the LCD returns to that operation.
Current Receive Mode
09/06 15:25 FAX

Setting Ring Delay

The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, or subscribe to the telephone companys Distinctive Ring service, keep the Ring Delay default setting of 4. (See
Operation from Extension Telephones, page 6-5.)
1
Press Menu/Set, 2, 1, 1.
2
Press to select how many times the line rings before the fax machine
or
answers (00–04), and then press Menu/Set. If you select 00, the line doesnt ring at all.
3
Press Stop/Exit.
6 - 2
SETUP RECEIVE
Easy Receive, page 6-3 and
1.RING DELAY
Page 63

Setting the F/T Ring Time (For FAX/TEL Mode Only)

If you set the receive mode to FAX/TEL, youll need to determine how long the fax machine will send you its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring. However, you can answer the call on any extension phone (in a separate wall jack) on the same line as the fax machine. (See Operation from Extension Telephone, page 6-5.)
1
Press Menu/Set, 2, 1, 2.
2
Press to select how long the fax machine will ring to alert you that you have
or
2.F/T RING TIME
a voice call, and then press Menu/Set.
3
Press Stop/Exit.
RING TIME:20 SEC
Now, when a call comes in and the fax machine is set to FAX/TEL mode, all phones on this line will ring the number of times you selected in Ring Delay.
You can let the fax machine answer and detect if its a fax or voice call. If its a fax call, the fax machine prints the fax. If its a voice call, the fax machine signals you with a double-ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double-ringing, the fax machine continues for the set time.

Easy Receive

When you use this feature, you dont have to press Black Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVING on the LCD or when you hear chirps through the handset of an extension phone connected to another wall jack, just replace the handset. Your fax machine does the rest. Selecting ON allows the fax machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the fax machine receive the call only if youve answered it at the fax machine. Selecting OFF means you’ll have to activate the fax machine yourself, by pressing Black Fax Start or by pressing 5 1 if you are not at your fax machine. (See
Operation from Extension Telephones, page 6-5 and For FAX/TEL Mode Only,
page 6-5.)
If youve set the feature to ON, but your fax machine doesnt automatically
Note
connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the fax machine, lift the handset and then press Black Fax Start.
If you send faxes from a computer on the same phone line and the fax machine
Note
intercepts them, set Easy Receive to OFF.
SETUP RECEIVE
6 - 3
Page 64
1
Press Menu/Set, 2, 1, 3.
3.EASY RECEIVE
2
3
or
Use to select ON, SEMI, or OFF, and then press Menu/Set. Press Stop/Exit.

Printing a Reduced Incoming Fax (Auto Reduction)

You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper in your fax machine. ON lets your fax machine choose the level of reduction for you.
1
Press Menu/Set, 2, 1, 5.
2
Use to select ON (or OFF),
or
and then press Menu/Set.
3
Press Stop/Exit. If incoming faxes show that information in the left and right margins has been
Note
cut off, make sure this Auto Reduction feature is turned on.
FOR YOUR INFORMATION
If one or more ink cartridges are empty, the fax machine will stop printing to protect the print heads; black & white faxes will be received into memory. The FAX-1800Cs handshake will request that color faxes be sent as black & white. If the sending machine has the feature to send color faxes in black & white, they can be received into memory also.
5.AUTO REDUCTION
Replace the empty ink cartridges to print the faxes from memory.
If the fax machine runs out of paper, it stops printing and receives faxes into memory. Add paper, and then press Black Fax Start to print the faxes.
6 - 4
SETUP RECEIVE
Page 65

Advanced Receiving Operations

Operation from Extension Telephones

If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See
If the fax machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. (See Setting F/T Ring Time, page 6-3.)
If you answer a call, and no one is on the line, assume youre receiving a fax. At the fax machine phone press Black Fax Start, and then hang up. At an extension phone, press 5 1, wait for fax receiving tones (chirps), and then hang up. At an external phone, press 5 1 and wait for the phone to be disconnected before you hang up (the LCD shows RECEIVING). (Your caller will have to press Black Fax Start to send the fax.)

For FAX/TEL Mode Only

When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time (double-ringing) to alert you to a voice call. If youre at the fax machine, you can lift the handset to answer.
If youre at an extension phone, youll need to lift the handset during the F/T Ring Time, and then press # 5 1 between the double-rings. If no one is on the line or if someone wants to send you a fax, send the call back to the fax machine by pressing 5 1.
Easy Receive, page 6-3.)
Using a Cordless External Handset
If your cordless telephone is connected to the EXT. jack of the fax machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the fax machine answer first, you will have to answer using the cordless and then go to the fax machine so you can press
Hook/Hold to transfer the call to the cordless handset.

Changing the Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.
If you are always disconnected when accessing your external TAD remotely,
Note
try changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code from # 5 1 to 9 9 9.
SETUP RECEIVE
6 - 5
Page 66
1
Press Menu/Set, 2, 1, 4.
2
Press to select ON (or OFF),
or
and then press Menu/Set.
3
If you want to, enter a new Fax Receive Code, and then press Menu/Set.
4
If you want to, enter a new Telephone Answer Code, and then press Menu/Set.
5
Press Stop/Exit.
4.REMOTE CODE
REMOTE ACT.:ON?
FAX RECEIVE:*51
TEL ANSWER:#51

Printing a Fax in Memory

If you set Fax Storage to ON for remote retrieval, you can still print a fax from the memory when you are at your fax machine. (See 10-2.)
1
Press Menu/Set, 2, 5, 4.
2
Press Black Fax Start.
3
After printing is finished, press Stop/Exit.
Setting Fax Storage, page
4.PRINT FAX

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to poll other machines, or you can have someone poll your fax machine.
All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your fax machine to receive a fax, they pay for the call; if you poll someones fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Setting Up Polling Receive
Polling Receive is when you call another fax machine to receive a fax from it.
1
Press Menu/Set, 2, 1, 6.
2
Press to select POLLING RX: ON,
or
and then press Menu/Set.
3
Enter the fax number you are polling.
4
Press Black Fax Start. The LCD shows DIALING.
6 - 6
SETUP RECEIVE
6.POLLING RX
Page 67
Setting Up Sequential Polling Receive
Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed.
1
Press Menu/Set, 2, 1, 6.
2
Press to select POLLING RX: ON,
or
and then press Menu/Set.
3
Specify the destination fax machines you wish to poll using One Touch, Speed Dial, a Group or the dial pad. You must press Menu/Set between each location.
4
Press Black Fax Start. Your fax machine will poll each number or group number in turn for a document.
6.POLLING RX

Canceling a Scheduled Job

You can cancel tasks youve scheduled, such as Delayed Fax or Polling Transmit. (See
1
Press Menu/Set, 2, 6. Any waiting jobs appear on the LCD. If no job is waiting, the LCD shows NO JOB WAITING.
2
If you have more than two jobs waiting, press to select the job you want to
cancel, and then press Menu/Set.
OR
If you have only one job waiting, go to Step 3.
3
Press 1 to cancelORPress 2 to exit without canceling. To cancel another job, return to Step 2.
4
Press Stop/Exit.
Checking Job Status, page 7-5.)
6.REMAINING JOBS
or
SETUP RECEIVE
6 - 7
Page 68
7
7

Setup Send

Before You Begin

Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder.

Using the ADF (Automatic Document Feeder)

Documents must be between 3.5 and 8.5 inches wide and 5 and 14 inches long.
Make sure you place originals face down, top edge first.
Adjust the paper guides to fit the width of your document.
Originals are Face Down in the ADF
Paper Guides
The automatic document feeder (ADF) can hold up to 20 pages, feeding each
one individually through the fax machine. Use standard (20 lb/75g/m when using the ADF.
Fan the paper, and then stagger the pages in the ADF as shown:
Approx. 1/2 inch
DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry.
7 - 1
SETUP SEND
2
) paper
Page 69

Sending Faxes with Multiple Settings

When you send a fax you can choose any combination of these settings: set the contrast or resolution; send using overseas mode, delayed fax, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings:
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu
OR
Press 2 if you are finished choosing settings, and then go to the next step.
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO

Basic Sending Operations

Contrast

If your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document.
1
Place the original face down in the ADF.
2
Press Menu/Set, 2, 2, 1.
1.CONTRAST
3
Press to select AUTO, S.LIGHT or
or
S.DARK, and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menuOR—Press 2 if you are finished choosing settings, and
then go to Step 5.
5
Enter a fax number.
6
Press Black Fax Start to send a fax.
SETUP SEND
7 - 2
Page 70

Fax Resolution

When you have a document in the ADF, you can use the FAX Resolution key to temporarily change the setting. Press FAX Resolution repeatedly until the LCD shows the setting you want.
OR You can change the default setting.
1
Press Menu/Set, 2, 2, 2.
2
Press to select the resolution you
or
want, and then press Menu/Set.
3
Press Stop/Exit.
STANDARDSuitable for most typed documents. FINEGood for small print; transmits a little slower than Standard resolution. S. FINEGood for small print or artwork; transmits slower than Fine
resolution (black and white only).
PHOTO—Use when original has varying shades of gray; this is the slowest
transmission time (black and white only).
2.FAX RESOLUTION

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones while sending a fax.
1
Place the original face down in the ADF.
2
Pick up the handset and listen for a dial toneORpress Hook/Hold and listen for a dial tone.
3
Enter the fax number you want to call. You can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call using Search. (See
One Touch Dialing, page 8-5.)
4
When you hear the fax tone, press Black Fax Start.
5
Replace the handset.

Automatic Transmission

This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset, or press Hook/Hold to listen for a dial tone.
1
Place the original face down in the ADF.
2
Enter the fax number using the dial pad, One Touch, Speed Dial or Search. (See
Speed Dialing, page 8-5.)
3
Press Black Fax Start.
7 - 3
SETUP SEND
Page 71

Color Fax Transmission

Your fax machine allows you to transmit a color fax.
1
Place the original face down in the ADF.
2
Enter the fax number using the dial pad, Speed Dial or Search.
3
Press Color Fax Start.
When you are sending a color fax, the fax machine starts sending the fax without scanning the original into memory.

Manual and Automatic Fax Redial

If youre sending a fax manually and the line is busy, press Redial/Pause to try again. Anytime you want to make a second call to the last number dialed, press Redial/Pause to save time.
If youre sending a fax automatically and the line is busy, the fax machine will automatically redial (up to three times at 5 minute intervals).

Dual Access (Not Available for Color Faxes)

You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from memory). You can set temporary settings for each fax youre scanning, except Polling.
If you try to scan and store a 51st fax, the fax machine will send it immediately, without storing it in memory.
If you get a OUT OF MEMORY message while scanning the first page of a
Note
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY message while scanning a subsequent page, you can press Black Fax Start to transmit the pages scanned so far, or press Stop/Exit to cancel the operation.
1
Place the original face down in the ADF.
2
Enter the fax number.
3
Press Black Fax Start. The fax machine scans the original and the LCD shows the job number (#XXX) of the fax and how much memory is available. Then the fax machine starts dialing. You can immediately repeat Steps 1 to 3 for the next fax.
Your machine normally operates in Dual Access mode. However, to send a
Note
color fax, you must override Dual Access and use Real Time Transmission. The number of pages you can scan into memory varies with the data they
contain.
SETUP SEND
7 - 4
Page 72

Real Time Transmission

When you are sending a fax, the fax machine will scan originals into memory before sending. Then, as soon as the phone line is free, the fax machine will start dialing and sending the fax. If memory becomes full, the fax machine will send the document in real time (even if REAL TIME TX is set to OFF).
Sometimes you may want to send an important document immediately, without waiting for memory transmission. You can set REAL TIME TX to ON.
1
Place the original face down in the ADF.
2
Press Menu/Set, 2, 2, 5.
3
To change the default setting, press to
select ON (or OFF), and then press Menu/Set.
or
5.REAL TIME TX
Go to Step 5—ORFor the next fax transmission only, press
NEXT FAX ONLY, and then press Menu/Set.
4
For the next fax only, press to select ON (or OFF),
and then press Menu/Set.
5
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menuORPress 2 if you are finished choosing settings, and
then go to Step 6.
6
Enter fax number, and then press Black Fax Start.
If you are sending a color Fax, the fax machine will send it in real time even if
REAL TIME TX is set to OFF.
or
to select
or

Checking Job Status

Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows
6.)
1
Press Menu/Set, 2, 6.
2
If you have multiple jobs waiting, press to scroll through the list.
3
Press Stop/Exit.
NO JOB WAITING
.) (
See Canceling a Job in Memory
or
, page 7-
7 - 5
SETUP SEND
Page 73

Canceling a Job in Memory

You can cancel tasks youve scheduled, such as Polling Transmit, or faxes waiting in Memory to be sent. (See
1
Press Menu/Set, 2, 6. Any waiting jobs appear on the LCD. If no jobs are waiting, the LCD shows
NO JOB WAITING.
2
If you have more than two jobs waiting, press to select the job you want to cancel, and then press Menu/Set.
OR
If you have only one job waiting, go to Step 3.
3
Press 1 to cancelORPress 2 to exit without canceling. To cancel another job, return to Step 2.
4
Press Stop/Exit.
Checking Job Status, page 7-5.)
6.REMAINING JOBS
or
SETUP SEND
7 - 6
Page 74

Advanced Sending Operations

Composing Electronic Cover Page

The cover page is generated at the receiving partys machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If youre dialing manually, the name is left blank.
The cover page indicates your Station ID and the number of pages youre sending. If you have Cover page Setup set to ON, the number of pages remains blank. (Menu/Set, 2, 2, 7) (See
You can select a comment to include on your cover page.
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 5-3 to help enter characters. (See Composing Your Own Comments below.)
5.(USER DEFINED)
6.(USER DEFINED)
Most of the SETUP SEND menu selections are temporary settings that allow you to make adjustments for each document you send. However, so you can set up your cover page and cover page comments in advance, the Cover Page Setup and Cover Page Message features will change the default settings.
Setting Station ID, page 5-2.)
Composing Your Own Comments
You can set up two custom comments.
1
Press Menu/Set, 2, 2, 8.
2
Press to choose position 5 or 6 for your customized comment, and then
or
press Menu/Set.
3
Use the dial pad to enter your customized comment, and then press Menu/Set. (See
Entering Text, page 5-3.)
4
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menuORPress 2 to exit.
7 - 7
SETUP SEND
8.COVERPAGE MSG
Page 75
Cover Page for the Next Fax Only
Make sure the Station ID is set up (see page 5-2). This feature does not work without the Station ID.
You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.
1
Place the original face down in the ADF.
2
Press Menu/Set, 2, 2, 7.
3
When LCD shows NEXT FAX ONLY?, and then press Menu/Set.
4
Press to select ON (or OFF), and then press Menu/Set.
or
5
Press to select one of the standard or custom comments, and then press
or
Menu/Set.
6
Enter two digits to indicate the number of pages you are sending, and then press Menu/Set. (For example, press 0, 2 for 2.) (Enter 0 0 to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number of pages.)
7
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menuOR—Press 2 if you are finished choosing settings.
8
Enter the fax number youre calling.
9
Press Black Fax Start.
7.COVERPG SETUP
Always Send a Cover Page
Make sure the Station ID is set up (see page 5-2). This feature does not work without the Station ID.
You can set the fax machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.
1
Press Menu/Set, 2, 2, 7.
2
Press to select COVERPAGE:ON?, and then press Menu/Set.
or
3
If you selected ON, press to select one of the standard or custom
comments, and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menuOR—Press 2 to exit if you are finished choosing settings.
or
7.COVERPG SETUP
SETUP SEND
7 - 8
Page 76
Using a Printed Cover Page
If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.
1
Press Menu/Set, 2, 2, 7.
2
Press to select PRINT SAMPLE?, and then press Menu/Set.
or
3
Press Black Fax Start. Your fax machine prints a copy of your cover page.
4
Press Stop/Exit.
7.COVERPG SETUP
TO:
FROM:
FAX:
TEL:
COMMENT:
- - -
COVER PAGE
- - -
PAGE[S] TO FOLLOW
- - -
- - -

Overseas Mode

After you send a fax using this feature, the feature turns itself off.
1
Place the original face down in the ADF.
2
Press Menu/Set, 2, 2, 9.
3
Press to select ON (or OFF),
or
and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menuORPress 2 if you are finished choosing settings, and
then go to Step 5.
5
Enter the fax number youre calling.
6
Press Black Fax Start.
9.OVERSEAS MODE
7 - 9
SETUP SEND
Page 77

Delayed FAX (Not Available for Color Faxes)

During the day you can store up to 50 documents in memory for delayed sending. Transmission of these documents will begin at the time of day you enter in Step 3, which shows the time you entered last. Press Menu/Set to accept it, or enter another time for this fax.
1
Place the original face down in the ADF.
2
Press Menu/Set, 2, 2, 3.
3
Enter the time you want the fax to be sent (in 24-hour format), and then press Menu/Set. (For example, enter 19:45 for 7:45 PM.)
4
Press 1 to leave the originals waiting in the ADFORPress 2 to scan the original into memory.
5
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menuORPress 2 if you are finished choosing settings, and
then go to Step 6.
6
Enter the fax number.
7
Press Black Fax Start. The fax machine will wait to send the fax at the time you set.
The number of documents you can scan into memory varies with the data they contain.
3.DELAYED FAX
1.DOC 2.MEMORY

Delayed Batch Transmission (Not Available for Color Faxes)

Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.
1
Press Menu/Set, 2, 2, 4.
2
Press to select ON (or OFF),
or
and then press Menu/Set.
3
Press Stop/Exit.
4.BATCH TX
SETUP SEND
7 - 10
Page 78

Setting Up Polled Transmit (Not Available for Color Faxes)

Polled Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it.
1
Place the original to be retrieved face down in the ADF.
2
Press Menu/Set, 2, 2, 6.
6.POLLED TX
3
4
5
6
Note
or
Press to choose ON (or OFF), and then press Menu/Set. Press 1 to leave the originals waiting in
the ADFORPress 2 to scan the original into memory.
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings,
and then go to step 6. Press Black Fax Start.
If you pressed 1 in Step 4, the original remains in the ADF until your fax machine is polled. If you must use your fax machine before the polled transmit occurs, you must first cancel this job.
1.DOC 2.MEMORY
7 - 11
SETUP SEND
Page 79
8
Auto Dial Numbers
8
and Dialing Options

Storing Numbers for Easy Dialing

You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes.
If you loose electrical power, auto dial numbers in memory will not be lost.

Storing One Touch Dial Numbers

You can store 12 fax/telephone numbers that you can dial by pressing one key (and Black Fax Start). To access numbers 7 to 12, hold down Shift. When you press a One Touch dial location, the LCD shows the name or number as the call is dialed. (See
One Touch Dialing, page 8-5.)
One Touch keys are the 6 keys (numbers 7 to 12) located to the left of the dial pad.
(For USA only) One Touch key 1 has been pre-programmed for the Brother fax-back system. One Touch key 2 has been pre-programmed for the CallManage long distance plan. You can override them if you wish.
1
Press Menu/Set, 2, 3, 1.
1.ONE-TOUCH DIAL
2
Press the One Touch key where you want to store a number. The LCD shows the location you selected.
3
Enter a number (up to 20 digits), and then press Menu/Set. If you want to enter a pause in the dialing sequence (for example, to wait for an outside line), press
Redial/Pause as youre entering digits. A dash appears on the LCD. Pressing Redial/Pause enters a 3.5 second pause when the number is dialed.
4
Use the dial pad to then enter the name (up to 15 characters), and then press Menu/Set. You can use the chart on page 5-3 to help you enter lettersORTo store the number without a name, press Menu/Set.
5
Return to Step 2 to store another One Touch numberORPress Stop/Exit. When you dial an auto dial number, the LCD shows the name youve stored, or,
if you havent stored a name, the number youve stored. If you need to store a pause longer than 3.5 seconds, press Redial/Pause two
Note
or more times.

AUTO DIAL NUMBERS AND DIALING OPTIONS

NAME:
8 - 1
Page 80
You can store Groups (for Broadcasting) on the One Touch keys.
Note

Storing Speed Dial Numbers

You can store Speed Dial numbers, so when you dial you will have to press only five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start). The fax machine has 100 Speed Dial locations.
1
Press Menu/Set, 2, 3, 2.
2
Use the dial pad to enter a two-digit location (00-99), and then press Menu/Set.
3
Enter the number (up to 20 digits), and then press Menu/Set.
4
Use the dial pad to enter the name (up to 15 characters), and then press Menu/Set. You can use the chart on page 5-3 to help you enter lettersOR Press Menu/Set, and then go to Step 5 to store the number without a name.
5
Return to Step 2 to store another Speed Dial numberOR—Press Stop/Exit .
2.SPEED-DIAL
SPEED-DIAL? #
#05:
NAME:

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, and then prompts you to either:
1
Press 1 to change the stored numberOR Press 2 to exit without making a change.
2
Enter a new number, and then press Menu/Set.
If you want to erase the whole number, press Stop/Exit when the cursor is
to the left of the digits. The letters above and to the right of the cursor will be deleted.
1.CHANGE 2.EXIT
If you want to change a digit, use or to position the cursor under the
digit you want to change, and then type over it.
3
Follow the directions beginning at Step 4 in Storing One Touch Numbers and Storing Speed Dial Numbers.
8 - 2
AUTO DIAL NUMBERS AND DIALING OPTIONS
Page 81

Setting Up Groups for Broadcasting

Groups, which can be stored on a One Touch key or a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only a One Touch key and Black Fax Start or Search/Speed Dial, #, the two-digit location and Black Fax Start. First, youll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key or a Speed Dial location. Finally, you can have up to six small Groups, or you can assign up to 111 numbers to one large Group.
(See
Storing One Touch Dial Numbers, page 8-1 and Storing Speed Dial Numbers,
page 8-2.)
1
Press Menu/Set, 2, 3, 3.
2
Decide where you wish to store the Group
AND
Press a One Touch Key
OR
Press Search/Speed Dial and enter the two-digit location, and then press Menu/Set.
(For example, press One Touch key 2 for Group 1.)
3
Use the dial pad to enter the Group number, and then press Menu/Set. (For example, press 1 for Group 1.)
4
To include One Touch or Speed Dial numbers in the Group, enter them as if you were dialing.
3.SETUP GROUPS
PRESS SPEED DIAL OR ONE-TOUCH KEY
SETUP GROUP:G0
G01: ENTER & SET KEY
For example, for One Touch key 5, and then press One Touch key 5. For Speed Dial location 09, press Search/Speed Dial, then press 0, 9 on the dial pad. The LCD shows 05, #09.
5
Press Menu/Set to accept the numbers for this Group.
6
Use the dial pad and the chart on page 5-3 to enter a name for the Group, and then press Menu/Set. (For example, NEW CLIENTS).
7
Press Stop/Exit. You can print a list of all One Touch and Speed Dial numbers. (See Chapter 11,
Printing Reports.)
AUTO DIAL NUMBERS AND DIALING OPTIONS
G01:*O5#O9
NAME:
8 - 3
Page 82

Dialing Options

You can use your fax machine to make telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name youve stored, or, if you havent stored a name, the fax number youve stored.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.
1
Pick up the handsetOR press Hook/Hold.
2
When you hear a dial tone, dial the call using the dial pad.
3
If you pressed Hook/Hold to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party wont be able to hear you unless you pick up the handset.)
4
To hang up, replace the handset.

Search

You can search for names you have stored in One Touch and Speed Dial memories. (See
Numbers
1
Press Search/Speed Dial.
2
To search for numbers alphabetically by name, enter the first letter of the name, and
Storing One Touch Dial Numbers, page 8-1 and Storing Speed Dial
, page 8-2.)
then press or .
OR
To search for numbers numerically by One Touch and Speed-Dial numbers,
or
press .
3
When the LCD shows the name you want to call, press Black Fax Start.
4
If you pressed Hook/Hold to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party wont be able to hear you unless you pick up the handset.)
5
When the call is over, hang up.
8 - 4
AUTO DIAL NUMBERS AND DIALING OPTIONS
Page 83

One Touch Dialing

1
Pick up the handsetORPress Hook/Hold.
2
When you hear a dial tone, press the One Touch key of the location you want to call. (See
To dial One Touch numbers 6 to 12, hold down Shift as you press the One
Note
Touch key.
3
If you pressed Hook/Hold to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party wont be able to hear you unless you pickup the handset.)
4
To hang up, replace the handset.
If you try to use a One Touch location with no number stored in it, youll hear a warning sound, and screen will display NOT REGISTERED. The display will return to normal after 2 seconds.
If you are sending a fax, press Black Fax Start after pressing the One Touch
Note
key. If you picked up the handset, press Black Fax Start when the receiving fax machine answers with fax tones.
Storing One Touch Dial Numbers, page 8-1.)

Speed Dialing

1
Pick up the handsetORPress Hook/Hold. (See
Storing Speed Dial Numbers, page 8-2.)
2
When you hear a dial tone, press Search/Speed Dial, and then press # then the two-digit Speed Dial number.
3
If you pressed Hook/Hold to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party wont be able to hear you unless you pickup the handset.)
4
To hang up, replace the handset.
If you are sending a fax, press Black Fax Start after pressing the Speed Dial number. If you picked up the handset, press Black Fax Start when the receiving fax machine answers with fax tones.
AUTO DIAL NUMBERS AND DIALING OPTIONS
8 - 5
Page 84

Access Codes and Credit Card Numbers

Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up separately in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in the order you entered it, as soon as you press Black Fax Start. (See
Storing One Touch Dial Numbers, page 8-1.)
You store “555” on One Touch key 3 and “7000” on One Touch key 4. If you press One Touch 3, 4 and Black Fax Start you can dial 555-7000. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press One Touch 3 and then press 7, 0, 0, 1 using the dialing pad.
If you must wait for another dial tone at any point in the dialing sequence, store
Note
a pause at that point in the number by pressing Redial/Pause. Each key press adds a 3.5 second delay.

Broadcasting (Not Available for Color Faxes)

Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Menu/Set key, you can include Groups, One Touch locations, Speed Dial locations plus up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can "broadcast" faxes automatically to up to 162 different locations from the fax machine. However, available memory will vary with all types of jobs in memory and numbers of locations used for broadcasting. If you broadcast to more than the maximum locations available, you will not be able to set up transmissions using dual access and the timer.
The easiest way to broadcast is to press Group keys. You can include One Touch, Speed Dial, and manually dialed numbers in the same broadcast. (See
Setting Up Groups for Broadcasting, page 8-3.)
You must press Menu/Set between each of these locations. Use the Search/Speed Dial to help you choose the numbers easily.
After the broadcast is finished, a Broadcast Report will be printed automatically to let you know the results.
To stop the broadcast in progress, press Stop/Exit. The LCD asks if you want
to cancel the location that is being sent.
Enter the long dialing sequence numbers as you normally would, but keep in
mind that each key counts as one location, so the number of locations you can call becomes limited.
If the line is busy or for other reasons a connection could not be made while
broadcasting, the fax machine will redial the number automatically.
8 - 6
AUTO DIAL NUMBERS AND DIALING OPTIONS
Page 85
If the memory is full, press been scanned, press
1
Place the original face down in the ADF.
2
Enter a number using One Touch, Speed Dial, a Group number, Search or the dial pad. Example: Group number
3
Press Menu/Set. You will be prompted to press the next number.
4
Enter the next number. Example: Speed Dial
5
Press Menu/Set.
6
Enter the fax number. Example: Manual dialing using the dial pad.
7
Press Black Fax Start. Your fax machine will read the original into memory and then start sending faxes to the numbers you entered.
Stop/Exit
Black Fax Start
to abort the job or if more than one page has
to send the portion that is in the memory.

Pause

Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Hold

1
Press Hook/Hold to place a call on Hold.
2
You can replace the handset without disconnecting the call.
3
Pick up the fax machine handset. (Picking up an extension handset will not release the call from Hold.)

Fax Redial

If youre sending a fax manually and the line is busy, press Redial/Pause to try again. Anytime you want to make a second call to the last number dialed, press Redial/Pause to save time.
If youre sending a fax automatically and the line is busy, the fax machine will redial automatically up to three times at 5 minute intervals.
AUTO DIAL NUMBERS AND DIALING OPTIONS
8 - 7
Page 86

Tone/Pulse

If you have pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.
1
Lift the handset.
2
Press #. Any digits dialed after this send tone signals.
3
When you hang up, the fax machine returns to pulse dialing service.
8 - 8
AUTO DIAL NUMBERS AND DIALING OPTIONS
Page 87
9
9

Telephone Services

Custom Features

Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies.
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, or an alarm system or other custom feature on your telephone line, it may create a problem in the operation of your fax machine. (See Custom Features on a Single Line, page 15-8.)
If you have Voice Mail on your phone line, please read the following carefully.

Distinctive Ring

The term Distinctive Ring is used by Brother to identify a phone company service that is given many names, depending on the telephone company you are using. For example, this service may be called SmartRing, RingMaster, Teen­Ring, Ident-a-Call or Ident-a-Ring.

What Does Your Telephone Companys Distinctive Ring Do?

Your telephone companys Distinctive Ring service allows more than one number on the same phone line. If you need more than one phone number, it is an inexpensive alternative to paying for an additional line. Each phone number has its own distinctive ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.
Please consult your telephone company for availability and rates.
Note

What Does Brothers Distinctive Ring Do?

The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone companys Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes.
You must purchase your telephone companys Distinctive Ring service before
Note
you program the fax machine to work with it.
TELEPHONE SERVICES
9 - 1
Page 88

Do You Have Voice Mail?

If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will
conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each
one has a separate phone number, neither will interfere with the others work. If you decide to get the Distinctive Ring Service from the telephone company,
you will need to follow the directions below to register the new Distinctive Ring pattern they provided, so your fax machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any time. You can
Note
switch it off temporarily and later turn it back on. When you get a new fax number, make sure you reset this feature.

Before You Choose the Ring Pattern to Register

You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below.
Ring
Pattern
Rings
1
2
3
4
If the ring pattern the phone company provided cannot be registered by the fax,
Note
long - long
short - long - short
short - short - long
very long (normal pattern)
please check for other available ring pattern choices from the phone company.
The fax machine will answer only calls to its registered number.
The first two rings are silent on the fax machine. This is because the fax must
«listen» to the ring pattern (compare it to the pattern that was registered”).
If you program the fax machine correctly, it will recognize the registered ring
pattern of the fax number within two ring patterns and then automatically answer with a fax tone. When the voice number is called, the fax machine will not interrupt the call.
9 - 2
TELEPHONE SERVICES
Page 89

VERY IMPORTANT

If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: is «Neutral». When the fax machine is in this «neutral» mode, the Distinctive Ring Feature can be activated. The Distinctive Ring feature is actually an answering mode. So, do not activate while using Distinctive Ring; otherwise, the fax machine will answer calls for all the numbers.
MANUAL
mode will never pick up a call by itself, since it
FAX ONLY
mode or
FAX/TEL

Registering the Distinctive Ring Pattern

1
Set the fax machine to MANUAL mode.
2
Press Menu/Set, 2, 0, 1.
3
Press to select DISTINCTIVE:SET?, and then press Menu/Set.
or
4
Press to select the prestored ring pattern you want to assign, and then press
or
Menu/Set. (You will hear each pattern as you scroll through the four patterns.) Be sure to choose the pattern assigned by the telephone company.
5
Press Stop/Exit.
1.DISTINCTIVE

Caller ID

mode
The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service provides you, by means of the LCD, the name or telephone number of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory.
You will see the first 16 characters of the number (or name).
OUT OF AREA display means call originates outside your Caller ID service
area.
PRIVATE CALL display means the caller has intentionally blocked
transmission of information.
CALL PICKUP display remains on the LCD when no Caller ID information
was transmitted. If both the name and number are received, the LCD shows only the name. You
can print a list of Caller ID information received by your fax machine. (See
Printing Caller ID List, page 9-4.)
TELEPHONE SERVICES
9 - 3
Page 90
Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area.

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your fax machine.
1
Press Menu/Set, 2, 0, 2.
2
Press to select DISPLAY #?, and then press Menu/Set.
or
If the name was not received, it will not be displayed.
3
Press to scroll through the Caller ID memory to select the Caller ID you
or
want to view, and then press Menu/Set. The LCD shows the callers name and number and the date and time of the call.
4
Press to return to the Caller ID listingORPress Stop/Exit.
or

Printing Caller ID List

1
Press Menu/Set, 2, 0, 2.
2
Press to select PRINT REPORT ?,
or
2.CALLER ID
2.CALLER ID
and then press Menu/Set.
3
Press Black Fax Start.
9 - 4
TELEPHONE SERVICES
Page 91

CallManage (For USA Only)

This Brother fax machine contains a One-Touch feature that allows for low-cost long distance communications worldwide. Once registered, fax and telephone calls made using this CallManage feature access a privately managed Internet Network. This feature, the Internet Protocol $aver (IP $aver), entitles users to receive one flat, low rate per minute for all domestic long distance calls and faxes along with low international rates. The use of the IP $aver is likely to result in significant long distance savings, depending on your current long distance carrier and usage patterns.
Using the CallManage IP $aver requires changing your current long distance carrier to CallManage or its carrier. This CallManage long distance
plan requires no monthly fees, no prepayments, and no monthly minimums. The IP $aver feature is accessed by pressing One Touch key 2 on your Brother fax machine. Calls made without the use of the IP $aver will be processed over a traditional PSTN worldwide fiber optic network that provides flat, low long distance rates. To learn more about this plan, the associated rates and to order, visit us online at www.callmanage.com/brother or call us toll free at 1-877-717-2722.
This service may be used on all telephones that are connected to the registered
Note
telephone line. To experience the same low Internet Protocol rates, just dial 1-888-405-5279 from any single line telephone or fax machine, and then follow the simple voice prompts.

Registration with CallManage - Requires Changing Your Carrier Selection

Before using the CallManage IP $aver feature, you must register for this service with CallManage Inc.
Register via the web at: www.callmanage.com/brotherOR
Call 1-877-717-2722. A Customer Service Representative will ask you a number of simple questions required to set up your account (such as name, address, phone number, etc., for billing purposes). There are no sign-up fees, monthly service charges or connection fees for the CallManage IP $aver feature.
Your service will be provisioned within 3 to 5 business days and then you can
start to experience the savings! You will receive a separate itemized bill each month from CallManage Inc. or its carrier partner for all of your long distance calls and faxes.
After service provisioning, pressing One Touch key 2 will provide access to the
privately managed Internet Protocol Network.
TELEPHONE SERVICES
9 - 5
Page 92

Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!)

1
Place the original face down in the ADF.
2
Press One Touch key 2.
3
Dial the complete long distance or international fax number as usual, using One Touch, Speed Dial, Search or the Dial Pad (See 8-2 and
4
Press Black Fax Start.
Search, page 8-4.)
Storing Speed Dial Numbers, page

Placing a Long Distance Telephone Call Using CallManage

1
Press
One Touch key 2
2
You will be prompted to dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the Dial Pad (See
Dial Numbers
3
Press Black Fax Start.
4
Pick up the handset. To place a call from a phone or fax machine sharing the registered line with this
Note
Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple voice prompts to complete your call.
, page 8-2 and Search, page 8-4.)
.
Storing Speed

Customer Support

If you have questions or want more information, visit CallManage on the web at www.callmanage.com/brother or call CallManage at 1-877-717-2722.
Disclaimer
To use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/brother or by calling (toll free) 1-877-717-2722.
This registration process will include selecting CallManage, Inc. or its underlying carrier as your carrier of record. Using this service will result in the customer receiving a separate bill from CallManage or its underlying carrier. This service is subject to availability and credit approval of the customer. Terms and conditions are subject to change at any time, and the CallManage program or any related program can be withdrawn at any time. This feature may not be available in some parts of the United States and is not available in Canada. The long distance savings will depend upon the customer's current carrier for long distance service and their calling patterns. Brother International, Corp. is not responsible for the long distance service or customer billing. DO NOT USE ONE TOUCH KEY 2 TO DIAL 911 IT WILL NOT ACCESS EMERGENCY SERVICES. CallManage and IP $aver are trademarks of CallManage, Inc.
9 - 6
TELEPHONE SERVICES
Page 93
10
or
or
Remote Fax Options
10
(Not Available for Color Faxes)

Fax Forwarding/Paging

You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your fax machine stores the received fax in memory. Then it dials the fax number youve programmed and forwards the fax message.
1
Press Menu/Set, 2, 5, 1.
2
Press until the LCD shows
FAX FORWARD?, and then press
Menu/Set.
3
The LCD prompts you to enter the fax number where faxes will be forwarded. Enter the forwarding number (up to 20 digits), and then press Menu/Set.
4
Press Stop/Exit.
1.FAX FWD/PAGING
FWD#:

Programming Your Pager Number

When Paging is selected, your fax machine dials the pager number youve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you will know that you have a fax message in the memory.
1
Press Menu/Set, 2, 5, 1.
2
Press until the LCD shows
PAGING?, and then press Menu/Set.
3
Enter your pager phone number (up to 20 digits) followed by # #, and then press Menu/Set. Do not include the area code if it is the same as that of your fax machine. For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES)

1.FAX FWD/PAGING
PAG#:
10 - 1
Page 94
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your fax machine telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #
OR
If you do not need a PIN, press Redial/Pause, enter the fax number of your fax machine followed by # #, and then press Menu/Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #
5
Press Stop/Exit. You cannot change a Paging number or PIN remotely.
Press Redial/Pause for each 3.5 second delay, as needed.
Note

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval functions. The LCD will indicate when you have a fax stored in memory.
1
Press Menu/Set, 2, 5, 2. The LCD prompts you to choose a fax setting.
2
Press to select ON (or OFF),
or
and then press Menu/Set.
3
Press Stop/Exit. If there are faxes in memory when you
turn the Fax Storage OFF, the LCD prompts you to erase any faxes in memory. If you press 1, all fax data is erased and Fax Storage is turned off. If you press 2, data is not erased and Fax Storage remains on. (See
Printing a Fax in Memory, page 6-6.)
2.FAX STORAGE
ERASE ALL FAX?
1.YES 2.NO

Backup Print

If youve set FAX STORAGE to ON, your fax machine automatically prints faxes as they are received into memory. This is a safety feature in case the power goes out so you wont lose your messages.
10 - 2
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES)
Page 95

Changing Remote Retrieval Access Code

Enter your Remote Access Code when the fax machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See
1
Press Menu/Set, 2, 5, 3.
2
Enter a three-digit number from 000 to 999, and then press Menu/Set. The “” cannot be changed. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.)
3
Press Stop/Exit.
Operation from Extension Telephones, page 6-5.)
3.REMOTE ACCESS

Remote Retrieval

You can call your fax machine from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep
it in your wallet as an aid.

Using Remote Retrieval Access Code

1
Dial your fax number from a fax machine using touch tone.
2
When your fax machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ).
3
The fax machine signals the kinds of messages received:
1 long beep — Fax message(s) No beeps — No messages
4
The fax machine prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the fax machine hangs up. If you enter an invalid command, the fax machine beeps three times.
5
Press 9 0 to reset the fax machine when youre finished.
6
Hang up. If your fax machine is set to MANUAL mode, you can access it by waiting
Note
about 2 minutes, and then entering the Remote Retrieval Access Code within 30 seconds.
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES)
10 - 3
Page 96

Remote Commands

Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command.
Remote Commands Operation Details
95 Change Fax Forwarding
/Paging setting
1 OFF If you hear one long beep, the change is accepted. If you hear three
2 Fax Forwarding
3 Paging
4 FAX FWD No.
6 Fax Storage ON You can turn FAX STORAGE to ON or OFF.
7 Fax Storage OFF
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax
3 Erase fax from the memory If you hear one long beep, you can erase fax message(s) from the
97 Check the Receiving Status
1 FAX You can check whether your fax machine has received any faxes.
98 Change Receive Mode
1 TAD: ANSWER MACH. If you hear one long beep, you can change the Receive Mode.
2 FAX/TEL
3 FAX ONLY
90 Exit After a long beep, you can exit remote retrieval.
short beeps, you cannot change it because the conditions have not been met (Example: registering paging number). You can register your fax forwarding number by using 4. FAX FWD NO. (see page 10-5). Once you have registered the number, the fax machine will change automatically to FAX FWD:ON mode.
message(s). (See page 10-5.)
memory.
If yes, you will hear one long beep. If no, you will hear three short beeps.
If you hear three short beeps, you cannot change it.
10 - 4
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES)
Page 97

Retrieving Fax Messages

1
Dial your fax number.
2
When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).
3
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
4
Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.
You cannot use and # as dial numbers. However, if you want to store a
Note
pause, press #.
5
After you hear your fax machine beep, hang up and wait. Your fax machine calls the remote fax machine. The remote fax machine prints your fax messages.

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax machine.
1
Dial your fax number.
2
When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).
3
When you hear two short beeps, use the dial pad to press 9 5 4.
4
Enter the new number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.
You cannot use and # as dial numbers. However, if you want to store a
Note
pause, press #.
5
After you hear your fax machine beep, hang up.
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES)
10 - 5
Page 98
11
11

Printing Reports

FAX Settings and Activity

Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report. For initial setup:
Press Menu/Set, 2, 4, 1.
OR
Press Menu/Set, 2, 4, 2.

Customizing the Transmission Verification Report

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select ON or ON+IMAGE, the report will print for every fax you send.
When the feature is OFF, the report prints only when a transmission error
Note
prevented delivery (NG). If you typically send multiple faxes to the same destinations, you may need
more than the job numbers to know which faxes you must send again. Selecting
OFF+IMAGE will print a portion of the faxs first page on the report to help
you remember.
1
Press Menu/Set, 2, 4, 1.
1.TRANSMISSION
2.ACT.INTERVAL
1.TRANSMISSION
2
Press to select OFF,
or
OFF+IMAGE, ON or ON+IMAGE,
and then press Menu/Set.
3
Press Stop/Exit.

Setting the Fax Activity Report Interval

You can set the machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by following the Steps in the previous section.
1
Press Menu/Set, 2, 4, 2.
11 - 1
PRINTING REPORTS
2.ACT.INTERVAL
Page 99
2
or
or
Press to choose an interval,
and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose the day at which to begin
the 7-day countdown.)
3
Enter the time to begin printing in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.)
4
Press Stop/Exit.
INTERVAL:OFF

Using the Reports Key

Five reports are available:
1.HELP LIST
2.AUTO DIAL
3.FAX ACTIVITY
4.TRANSMISSION
5.USER SETTINGS
Prints the Help List so you can see at-a-glance how to quickly program every menu selection.
Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.
Lists information about the last 200 incoming and outgoing faxes. TX means Transmit; RX means Receive.
Prints a Transmission Verification Report for your last transmission.
Lists settings for GENERAL SETUP,
SETUP RECEIVE, SETUP SEND, SETUP REPORTS, and TEL SERVICE. The settings
for REMOTE FAX OPT are included.
To Print a Report
1
Press Reports while holding down Shift.
2
Press to select the report you want, and then press Menu/Set.
OR
Enter the number of the report you want to print. For example, press 1 to print the Help List.
PRINTING REPORTS
11 - 2
Page 100
12
12

Making Copies

Basic Copy Operations

Your fax machine allows you to make high­quality photocopies and transparencies. Copies can be in black and white or full color. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress.
Incoming faxes cannot be received on paper or into memory while the fax machine is copying.

Making a Single Copy

1
Place the original face down in the ADF.
2
Press Black Copy or Color Copy. (Do NOT pull on the paper while copying is in progress.)
To stop the copy process and release the original, press Stop/Exit.
COPYING P.01

Making Multiple Copies

You can make multiple copies.
1
Place the original face down in the ADF.
2
Using the dial pad, enter the number of copies you want (up to 99). For example, press 3 8 for 38 copies.
3
Press Black Copy or Color Copy.
12 - 1
MAKING COPIES
Loading...