Siemens 120 Series, 240 Series, 400 Series, ROLMphone 120 Series, ROLMphone 240 Series Quick Reference Manual

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Quick Reference Guide

ROLMp hone 12 0/240/400 Ser ies

for 9006i and Hicom 300 E CS

Crea ting a World of Highly Integrat ed Communica tions & Solutions

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provid e rea s onable pr o tectio n ag ainst harmful in t e r ference wh e n the equi pment is op erated i n a co mmercial envir onment . This eq uipmen t gener ates, uses, and can radiate radi o frequenc y energy and if not inst alle d and used in accordance with the instruction manual, may cause harmful interference to radio communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to take whatever me asur es may be r eq uired t o cor rect t he inter ference at his o r her ow n expense.

WARNING: Changes or modificati ons to the equipment that are not expressly approved by the responsible party for compliance could void the user’s authori ty ot operate the equipment.

This equ ipment does not exceed Class A limits per radi o noise emissi ons for digital apparatus, set out in the Radio Interference Regulation of the Canadian Department of Communica ti ons. Operation in a residential area may cause unacceptable inter f e r e nce to radio and T V reception requiring th e ow ner or operator to take whatever steps are necessary to cor rect the interference.

Cet équipement ne dépas s e pas les lim it es de Classe A d'émission de bruits radioélectriq u es por les appareils numé riq ues, te lle s que presc rit es par le Règlem ent sur le br ouillage radioélec trique établ i par le ministère des Communicatio ns du C anad a. L'exp lo itati on fai te en mi lieu réside nt iel pe ut ent raî ner le brouil lage des réceptions radio et télé, ce qui ob li gerait le pr opriétaire ou l'opér ateur à prendr e les dispositions nécess a ires pour en éli miner les causes.

Nov e mber 1998

Form No. GU30-1611-01 Part No. 06E0106 EC No. A93070

No part of t his publication may be reproduced, stored in a retri eval s ys tem, or transmitted, in any form or by any means, mechanical, electronic, photocopying, recording, or oth erwise, wit hout prior written permi s sion of Siemens Business Communication Systems, Inc.

Request Si emens publications from your Si emens representative or the Siemens branch serving you. Public ations are not stocked at the addr ess below.

Siemens Business Communication Systems, Inc. 4900 Old I ronsides Drive P.O. Box 58075 Santa Clara, CA 95052-8075 (408) 492-2000 TWX: 9103387350 ROLM SN TA B Telex: 278156 RO LM UR

ROL Mphone and PhoneMail are registered trademarks of Sieme ns Business Communication Systems, Inc.

ROL Mfax is a trade mark of Siemens Bus iness Communic ation Systems, Inc.

Siemens and Hicom are reg istered trademarks of Siemens A ktiengesel lschaft.

Contents

Welcome to Your ROLMphone Telephone . . . . . . . . . . . . . . 1

Where to Go for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Your Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Feature Keys and Access Codes . . . . . . . . . . . . . . . . . . . . . . . 3

Callback Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Pick A Call and Add to Conference . . . . . . . . . . . . . . . . . . . 14

Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Repertory Dialing (Repdial) Keys . . . . . . . . . . . . . . . . . . . . 16

Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Station Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Station Speed (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Feature Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Welcome to Your ROL Mphone Telephone

The ROLMphone 120, 240, and 400 series of mul ti-featured phones have many options that enhance their function ality. Your ROLMphone model may have a dis pl ay, a sp eakerp hone, from 12 to 40 feature ke ys , and multiple exte nsions.

These digi tal telephones work wit h your com pany’s Siemens Communications Server to give you advanced, easy-to-use telepho ne fe atures. The Siemens Com mun ica tions Server your facility’s internal telecommunications system.

The ROLMphone 240E and 400 models have a display. All models excep t th e ROL Mphone 2 40 B asic ha ve an op tio nal

headset jack and an optional data communications module (DCM).

The ROLMphone 400HR can be co nnected to a recording device to record conversations.

ROLMphone 240E Telephone

Where to Go for Assistance

Although eve r y company has its own way of handling support for ROLMphone tel ephones, most have a pers on responsible for making configuration changes and answering questions abo u t the telephone system. This person, the system administrator, can provide you with information on the features you need to use and ca n help troubles hoot proble ms with your pho ne whe n necessary. For more detailed in formation about you r phone’s features and operation, refer to the

Series User Guide for 9751 CBX and Hicom 300 E

(GU30-1612).

ROLMphone 120/240/400

Your Class of Service

Each phone in your system has a class of service (COS) that specifies the features available to it. Therefore, you may find that some features included in this gu i de are n o t av ailable on your telephone. Ask your system administra tor which features have been assigned to your telephone.

Display

The displ ay at th e top of t he ROLMphone 240E and 4 00 models provid es call informat ion such as th e exte nsion callin g you and, if your system is configured to do so, the caller’s name. It also lets you scroll through messages waiting in your mailbox and provides inform ation you’ll f ind us eful as you set up and use Siem en s Rolm features.

The ROLMphone 240E models dis play two li nes with up to 24 characters per line. The ROLMphone 400 mod els dis play two lines with up to 30 cha r acters per line.

Line Keys

Your ROLMphone telephone has a separate line key for every extension that appea r s on your phone. You use the line keys to answ er and place calls.

Status Lights

The red status lights next to the line keys tell you what is happening on those lines. A line key status light may turn on steadily, blink, or flash at different rates to signal the status of that line.

Table 1. Line Key Status Light Flash Rates

Flash Rate Line Status

Off Available On steady In use W inking In use by someone else Blinking (faster) Ringing Flas h ing (fas test) On hol d

Feature Keys and Access Codes

You ca n press feature key s to ga in access to s ys te m features such as Hold, Transfer, Mailbox, and Program. Since your phone has already bee n assigned a set of feature keys, it may not have some of the fea ture keys described here. However, you may sti ll use a ny feat ure avai lable o n your system and permitt ed by your class of serv ice by dialing its feature access code, if it has one. This gui de explains the basic steps for using many features, including th e default featur e access codes (whi ch your system administrator may have configured differently).

Sounds

Your phone makes different sounds to let you know what’s going on. Rings oc cur on a line t hat you a re not using to indicate that you have an inc oming call. Tones occur whil e you are using your phone and provide information about calls and features.

Table 2. Rings

Sound Meaning

Single (repeated)

Double (repeated) External call Triple (repeated) Callback

Table 3. Tones

Intern a l or Emergency call

Sound Meaning

Busy tone The party you c alled is

on the phone.

Dial tone You can make a call or

invoke a feature. Fast busy tone Invalid call Short tone every 20

secs.

Intern a l call waitin g

3 short tones (confirmati on tone)

3 short tones followed by di al tone

2 short tones every 20 secs.

Wavering (error) tone Invalid feature request

A feature has b een suc-

cessfully act ivated.

Additional in put, such

as a PIN, is required.

Exte rnal call waiti ng

Callback Requ est

Callback Request helps you complete call s to extensions that are busy, ringing, or in Do Not Disturb mode. It lets you hang up and have the commun ications server call you back with a triple ring. When you answer, the communications server automatically dials the number.

To request a callback,

1. Listen for the phone to ring or for the busy signal.

CALLBCK

2. Press the Cal lback (CALLBCK) key, or dial # 1.

Listen for the confirmation tone. If you have a display phone, WILL CALL BACK is displayed.

4. Hang up.

When the commu n ications ser v er calls ba ck w it h triple rin gs, answer and the communicati ons server will dial the extension.

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