Siemens 120 Series, 240 Series, 400 Series, ROLMphone 120 Series, ROLMphone 240 Series Quick Reference Manual

Quick Reference Guide

ROLMp hone 12 0/240/400 Ser ies

for 9006i and Hicom 300 E CS

Crea ting a World of Highly Integrat ed
Communica tions & Solutions

NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provid e rea s onable pr o tectio n ag ainst harmful in t e r ference wh e n
the equi pment is op erated i n a co mmercial envir onment . This eq uipmen t gener ­ates, uses, and can radiate radi o frequenc y energy and if not inst alle d and used
in accordance with the instruction manual, may cause harmful interference to
radio communication. Operation of this equipment in a residential area is likely
to cause harmful interference, in which case the user will be required to take
whatever me asur es may be r eq uired t o cor rect t he inter ference at his o r her ow n
expense.

WARNING: Changes or modificati ons to the equipment that are not expressly
approved by the responsible party for compliance could void the user’s
authori ty ot operate the equipment.

This equ ipment does not exceed Class A limits per radi o noise emissi ons for
digital apparatus, set out in the Radio Interference Regulation of the Canadian
Department of Communica ti ons. Operation in a residential area may cause
unacceptable inter f e r e nce to radio and T V reception requiring th e ow ner or
operator to take whatever steps are necessary to cor rect the interference.

Cet équipement ne dépas s e pas les lim it es de Classe A d'émission de bruits
radioélectriq u es por les appareils numé riq ues, te lle s que presc rit es par le
Règlem ent sur le br ouillage radioélec trique établ i par le ministère des Commu­nicatio ns du C anad a. L'exp lo itati on fai te en mi lieu réside nt iel pe ut ent raî ner le
brouil lage des réceptions radio et télé, ce qui ob li gerait le pr opriétaire ou
l'opér ateur à prendr e les dispositions nécess a ires pour en éli miner les causes.

Nov e mber 1998

Form No. GU30-1611-01 Part No. 06E0106 EC No. A93070

No part of t his publication may be reproduced, stored in a retri eval s ys tem, or
transmitted, in any form or by any means, mechanical, electronic, photocopy­ing, recording, or oth erwise, wit hout prior written permi s sion of Siemens Busi­ness Communication Systems, Inc.

Request Si emens publications from your Si emens representative or the Sie­mens branch serving you. Public ations are not stocked at the addr ess below.

Siemens Business Communication Systems, Inc.
4900 Old I ronsides Drive
P.O. Box 58075
Santa Clara, CA 95052-8075
[phone]
TWX: 9103387350 ROLM SN TA B Telex: 278156 RO LM UR

ROL Mphone and PhoneMail are registered trademarks of Sieme ns Business
Communication Systems, Inc.

ROL Mfax is a trade mark of Siemens Bus iness Communic ation Systems, Inc.

Siemens and Hicom are reg istered trademarks of Siemens A ktiengesel lschaft.

Copyright Siem ens B us iness Co mmunication Systems, Inc. 1995, 1996, 1997,

1998.
All rights reserved.

Contents

Welcome to Your ROLMphone Telephone . . . . . . . . . . . . . . 1

Where to Go for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Your Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Feature Keys and Access Codes . . . . . . . . . . . . . . . . . . . . . . . 3

Callback Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Pick A Call and Add to Conference . . . . . . . . . . . . . . . . . . . 14

Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Repertory Dialing (Repdial) Keys . . . . . . . . . . . . . . . . . . . . 16

Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Station Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Station Speed (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Feature Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

i

ii

Welcome to Your ROL Mphone
Telephone

The ROLMphone 120, 240, and 400 series of mul ti-featured
phones have many options that enhance their function ality.
Your ROLMphone model may have a dis pl ay, a sp eakerp hone,
from 12 to 40 feature ke ys , and multiple exte nsions.

These digi tal telephones work wit h your com pany’s Siemens
Communications Server to give you advanced, easy-to-use
telepho ne fe atures. The Siemens Com mun ica tions Server
your facility’s internal telecommunications system.

is

The ROLMphone 240E and 400 models have a display.
All models excep t th e ROL Mphone 2 40 B asic ha ve an op tio nal

headset jack and an optional data communications module
(DCM).

The ROLMphone 400HR can be co nnected to a recording
device to record conversations.

ROLMphone 240E Telephone

1

Where to Go for Assistance

Although eve r y company has its own way of handling support
for ROLMphone tel ephones, most have a pers on responsible for
making configuration changes and answering questions abo u t
the telephone system. This person, the system administrator,
can provide you with information on the features you need to
use and ca n help troubles hoot proble ms with your pho ne whe n
necessary. For more detailed in formation about you r phone’s
features and operation, refer to the

Series User Guide for 9751 CBX and Hicom 300 E

(GU30-1612).

ROLMphone 120/240/400

Your Class of Service

Each phone in your system has a class of service (COS) that
specifies the features available to it. Therefore, you may find
that some features included in this gu i de are n o t av ailable on
your telephone. Ask your system administra tor which features
have been assigned to your telephone.

Display

The displ ay at th e top of t he ROLMphone 240E and 4 00 models
provid es call informat ion such as th e exte nsion callin g you and,
if your system is configured to do so, the caller’s name. It also
lets you scroll through messages waiting in your mailbox and
provides inform ation you’ll f ind us eful as you set up and use
Siem en s Rolm features.

The ROLMphone 240E models dis play two li nes with up to 24
characters per line. The ROLMphone 400 mod els dis play two
lines with up to 30 cha r acters per line.

2

Line Keys

Your ROLMphone telephone has a separate line key for every
extension that appea r s on your phone. You use the line keys to
answ er and place calls.

Status Lights

The red status lights next to the line keys tell you what is
happening on those lines. A line key status light may turn on
steadily, blink, or flash at different rates to signal the status of
that line.

Table 1. Line Key Status Light Flash Rates

Flash Rate Line Status

Off Available
On steady In use
W inking In use by someone else
Blinking (faster) Ringing
Flas h ing (fas test) On hol d

Feature Keys and Access Codes

You ca n press feature key s to ga in access to s ys te m features
such as Hold, Transfer, Mailbox, and Program. Since your
phone has already bee n assigned a set of feature keys, it may not
have some of the fea ture keys described here. However, you
may sti ll use a ny feat ure avai lable o n your system and permitt ed
by your class of serv ice by dialing its feature access code, if it
has one. This gui de explains the basic steps for using many
features, including th e default featur e access codes (whi ch your
system administrator may have configured differently).

3

Sounds

Your phone makes different sounds to let you know what’s
going on. Rings oc cur on a line t hat you a re not using to indicate
that you have an inc oming call. Tones occur whil e you are using
your phone and provide information about calls and features.

Table 2. Rings

Sound Meaning

Single (repeated)

Double (repeated) External call
Triple (repeated) Callback

Table 3. Tones

Intern a l or Emergency
call

Sound Meaning

Busy tone The party you c alled is

on the phone.

Dial tone You can make a call or

invoke a feature.
Fast busy tone Invalid call
Short tone every 20

secs.

Intern a l call waitin g

3 short tones (confir­mati on tone)

3 short tones followed
by di al tone

2 short tones every 20
secs.

Wavering (error) tone Invalid feature request

4

A feature has b een suc-

cessfully act ivated.

Additional in put, such

as a PIN, is required.

Exte rnal call waiti ng

Callback Requ est

Callback Request helps you complete call s to extensions that
are busy, ringing, or in Do Not Disturb mode. It lets you hang
up and have the commun ications server call you back with a
triple ring. When you answer, the communications server
automatically dials the number.

To request a callback,

1. Listen for the phone to ring or for the busy signal.

CALLBCK

2. Press the Cal lback (CALLBCK) key, or dial # 1.

3.

Listen for the confirmation tone. If you have a
display phone, WILL CALL BACK is displayed.

4. Hang up.

5.

When the commu n ications ser v er calls ba ck w it h
triple rin gs, answer and the communicati ons server
will dial the extension.

5