Shure MXW Series User Manual
MXW
Microflex
©2014 Shure Incorporated
27WG20831 (Rev. 3)
®
Wireless Series
User Manual
14. REFER all servicing to qualified service personnel. Servicing is required when the ap-
paratus has been damaged in any way, such as power supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with
liquids, such as vases, on the apparatus.
16. The MAINS plug or an appliance coupler shall remain readily operable.
17. The airborne noise of the Apparatus does not exceed 70dB (A).
18. Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a
protective earthing connection.
19. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
20. Do not attempt to modify this product. Doing so could result in personal injury and/or
product failure.
21. Operate this product within its specified operating temperature range.
This symbol indicates that dangerous voltage constituting a risk of
electric shock is present within this unit.
14. REFER all servicing to qualified service personnel. Servicing is required when the ap-
paratus has been damaged in any way, such as power supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with
liquids, such as vases, on the apparatus.
16. The MAINS plug or an appliance coupler shall remain readily operable.
17. The airborne noise of the Apparatus does not exceed 70dB (A).
18. Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a
protective earthing connection.
19. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
20. Do not attempt to modify this product. Doing so could result in personal injury and/or
product failure.
21. Operate this product within its specified operating temperature range.
This symbol indicates that dangerous voltage constituting a risk of
electric shock is present within this unit.
This symbol indicates that there are important operating and mainte-
nance instructions in the literature accompanying this unit.
IMPORTANT SAFETY INSTRUCTIONS
1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance with the manufacturer’s instructions.
8. DO NOT install near any heat sources such as open flames, radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat. Do not place any open
flame sources on the product.
9. DO NOT defeat the safety purpose of the polarized or groundingtype plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two blades
and a third grounding prong. The wider blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury from tip-over.
13. UNPLUG this apparatus during lightning storms or when unused for long
periods of time.
SAFETY PRECAUTIONS
The possible results of incorrect use are marked by one of the two
symbols—"WARNING" and "CAUTION"—depending on the imminence of
the danger and the severity of the damage.
WARNING: Ignoring these warnings may cause severe injury
or death as a result of incorrect operation.
CAUTION: Ignoring these cautions may cause moderate
injury or property damage as a result of incorrect operation.
WARNING
LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE
PERMANENT HEARING DAMAGE. USE AS LOW A VOLUME AS
POSSIBLE. Over exposure to excessive sound levels can damage your
ears resulting in permanent noise-induced hearing loss (NIHL). Please
use the following guidelines established by the Occupational Safety Health
Administration (OSHA) on maximum time exposure to sound pressure
levels before hearing damage occurs.
14. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with
liquids, such as vases, on the apparatus.
16. The MAINS plug or an appliance coupler shall remain readily operable.
17. The airborne noise of the Apparatus does not exceed 70dB (A).
18. Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a
protective earthing connection.
19. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
20. Do not attempt to modify this product. Doing so could result in personal injury and/or
product failure.
21. Operate this product within its specified operating temperature range.
This symbol indicates that dangerous voltage constituting a risk of
electric shock is present within this unit.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
WARNING: This product contains a chemical known to the State of California to cause cancer and birth
defects or other reproductive harm.
WARNING
• Battery packs may explode or release toxic materials. Risk of fire or
burns. Do not open, crush, modify, disassemble, heat above 140°F
(60°C), or incinerate
• Follow instructions from manufacturer
• Never put batteries in mouth. If swallowed, contact your physician or
local poison control center
• Do not short circuit; may cause burns or catch fire
• Do not charge or use battery packs with other than specified Shure
products
• Dispose of battery packs properly. Check with local vendor for proper
disposal of used battery packs
• Batteries (battery pack or batteries installed) shall not be exposed to
excessive heat such as sunshine, fire or the like
WARNING: Danger of explosion if battery incorrectly replaced. Operate
only with Shure compatible batteries.
Note: Use only with the included power supply or a Shure-approved
equivalent.
90 dB SPL at 8
hours
110 dB SPL at
½ hour
2
95 dB SPL at 4
hours
115 dB SPL at
15 minutes
100 dB SPL at
2 hours
105 dB SPL at
1 hour
120 dB SPL Avoid or damage may
occur
Table of Contents
Table of Contents
Table of Contents 3
System Overview 4
General Description 5
Features 5
Component Overview 6
Basic System Concepts 7
Hardware Description 8
Access Point Transceiver (APT) 9
Audio Network Interface (ANI) 10
Networked Charger (NCS) 12
Microphone Transmitters 13
Rechargeable Batteries 16
Installation 18
Additional Equipment 19
Rack Installation 19
Securing the Networked Charging Station 19
Mount the Access Point Transceiver 20
Power the Hardware 21
Connect the Components 22
Accessing the MXW Control Software 23
Setting Up the System 24
Overview of Groups and Configurations 25
Starting a System Configuration 26
Associating Components to a Group 27
Linking Microphones 29
Exchanging or Removing a Component 30
Wireless Management 31
Overview of Channel Coordination 32
Scanning Available RF Spectrum 32
Setting RF Power 33
Networking 34
Networking Best Practices 35
Description of the Network Interfaces 35
Advanced Setup 36
Software 37
Shure Web Device Discovery Application 38
MXW System Control Software 39
Control Software for the MXW Audio Network Interface 44
tm
Dante
Software by Audinate 47
Shure Firmware Update Manager 48
Additional Topics 49
Connecting to an External Control System 50
NCS Mounting Template 50
Troubleshooting 51
MXW Accessories and Part Numbers 53
MXW System 55
MXW Transmitters 55
Microflex Wireless Specifications 55
Access Point Transceiver (APT) 56
Audio Network Interface (ANI) 56
Networked Charging Station (NCS) 57
Tables and Diagrams 57
3
System Overview
■ General Description 5
■ Features 5
Legendary Shure Quality
Advanced Networking and Control
■ Component Overview 6
Microphone Transmitters
Access Point Transceiver
Audio Network Interface (MXWANI4, MXW ANI8)
Networked Charging Station (MXWNCS4, MXWNCS8)
MXW Control Software
■ Basic System Concepts 7
Technology Overview of the Audio Path
Forming Groups and Linking Microphones
Configurations: Managing Multiple Groups
(MXWAPT4, MXW APT8)
4
System Overview
General Description
The Shure Microflex® Wireless Series (MXW) is a complete microphone solution for flexible meeting rooms and boardrooms. It features automatic RF channel
management, rechargeable encrypted (AES256) wireless microphones, and digital audio networking (Dantetm). The networked charging station charges
boundary and gooseneck microphones for tabletop applications, as well as handheld and bodypack solutions for corporate training and presentations. The
MXW Access Point mounts to a ceiling or wall for discreet communication between the wireless microphones and the digital audio network. Multiple access
points can be used for installations that require simultaneous operation of up to 40* microphones in the same area (*region dependant). Web-browser based
control software is used for remote monitoring and control from any computer connected to the network.
Features
Legendary Shure Quality
Premium Audio
All Microflex microphones are engineered to clearly capture the natural
characteristics of voice communications, and include CommShield®
Technology which guards against unwanted radio interference from
consumer wireless devices such as cell phones and tablets.
Rechargeable Microphones
Each MXW microphone is powered from a rechargeable Lithium-ion
battery, which can be charged at any time without removal from the
microphone. Lithium-Ion chemistry and intelligent Shure circuitry results
in a rechargeable battery with no memory effect. Battery statistics are
viewable from the control software (battery runtime, time to full charge,
charge cycle count and battery capacity).
Discreet, Professional Design
Modern, low-profile wireless microphone designs elegantly integrate into
diverse AV environments. By eliminating wires, MXW noticeably reduces
clutter and provides professional elegance.
Encryption
The MXW wireless link is encrypted using the Advanced Encryption
Standard (AES-256), as specified by the US Government National Institute
of Standards and Technology (NIST) publication FIPS-197.
Advanced Networking and Control
Digital Audio Networking
Digital audio is carried over standard Ethernet using shielded Cat5e (or
higher) cables. Developed with Dantetm technology by Audinate®, MXW
provides low latency, clock synchronization, and high Quality-of-Service
(QoS) to provide reliable audio transport. Digital audio can coexist safely
on the same network as IT and control data, or can be configured to use a
dedicated network.
Automatic Frequency Coordination
The MXW Series uses automatic frequency coordination to quickly set
up all of the microphones and achieve reliable, uninterrupted wireless
communication. Microphones are assigned to channels on an access
point transceiver simply by arranging them in an associated charging
station and pressing the Link button. Multiple access point transceivers
can work together to support up to 40 wireless transmitters. Once Linked,
the system automatically scans the available RF spectrum and selects the
best quality RF channels on which to operate. Upon detecting interference,
microphones automatically switch to the best alternate RF channel
determined during continuous background scanning.
Remote Control and Monitoring
Microflex Wireless components and software are compatible with Crestron,
AMX, and other programmable controllers. Components interconnect with
teleconferencing equipment and digital signal processors.
Built-In RF Spectrum Scanner
The MXW Wireless components transmit in unlicensed spectrum that
may be used by other wireless devices (in particular wireless phones and
headsets) operating in the same area. The MXW access point features an
RF scanner to document the average and peak RF interference. The data
provides an accurate estimate for the number of MXW channels that can
be safely operated in the scanned area.
5
System Overview
Component Overview
Microphone Transmitters
MXW microphones transmit an encrypted,
wireless audio signal to the access point. Four
form factors are available:
Hybrid Bodypack (MXW1)
The bodypack secures to a belt or strap for
hands-free, mobile communication. It features
a TQG input for lavalier connection and an
integrated omnidirectional microphone.
Handheld (MXW2)
The handheld enables presenters to
communicate using legendary Shure SM58,
SM86, BETA58 and VP68 microphone
cartridges.
Boundary (MXW6/C, MXW6/O)
The boundary transmitter sits on a table
or desk to transmit speech while discreetly
blending into any conference environment.
Desktop Gooseneck Base (MXW8)
The gooseneck base is compatible with 5, 10,
and 15” Microflex gooseneck microphones.
The MXW1, MXW6, and MXW8
microphones include a headphone output
for monitoring audio, such as a translation
channel.
Access Point Transceiver
(MXWAPT4, MXW APT8)
The Access Point Transceiver (4 and 8 channel
units) mounts to a wall or ceiling to manage
encrypted, wireless audio connections with
microphones. As a system hub, it transports
digital audio between the wireless microphones
and other Dante devices on the same network.
The APT includes a webserver that hosts
the MXW System control software, used for
monitoring, configuration, and remote control of
the system.
Audio Network Interface
(MXWANI4, MXW ANI8)
The Audio Network Interface (4 and 8 channel)
is a Dante network device that provides analog
audio input and outputs for the MXW system.
It has a 4-port Gigabit Ethernet switch that
enables the connection of an MXW access
point, a computer and up to two MXW networked
charging stations.
Networked Charging Station
(MXWNCS4, MXWNCS8)
The Networked Charging Station (4 and 8 slot
varieties) is capable of simultaneous charging
up to 4 (or 8) MXW microphones. It also Links
microphones to access point channels and
networks battery statistics to the control software.
2
1
5
6
Important: Desktop Gooseneck Base
4
3
7
8
Microphones (MXW8) occupy two charging slots.
For example, eight MXW8 microphones require
two MXWNCS8 charging stations (16 charging
slots total)
MXW Control Software
The MXW control software offers comprehensive
remote control of key setup, monitoring and
management functions. The software is accessible
from any PC or Mac on the network, and opens in
a web-browser using Adobe® Flash®.
MXW2
MXW6MXW1 MXW8
6
MICROFLEX WIRELESS
B
OUTPUT
INPUT
line
aux
sig/clip
sig/clip
mute
mute
push to solo | hold to mute
-9
0
line
-18
-9
-12
aux
-24
-18
-36
mic
-24
-48
-60
adjust
0
8
7
6
5
4
3
2
1
A
Audio Network Interface
power
ethernet
network audio
HEADPHONE
lockout
System Overview
Basic System Concepts
Forming Groups and Linking Microphones
Once all the MXW components are connected to the network, they can be
associated into Groups from the Configuration tab of the control software.
Each Access Point can form an association Group with one or two
chargers (for Linking microphones) and one or two audio output devices
(for routing audio to analog outputs). The microphones can then be placed
in the charger and Linked to these access point channels.
Each Group is managed by a single access point. Microphones are Linked
to channels in the access point, not to the charger that was used to Link
them. This relationship persists until the microphones are re-Linked or the
access point is reset.
Group 1
Configurations: Managing Multiple Groups
Configurations allow multiple Groups to share the same preferences and
global controls. When an additional Group is added to a Configuration
page, a relationship is established across all devices in the configuration.
The new Group will take on the settings of that configuration.
For specialized applications such as multiple room setup, several
configurations can be created to independently control component Groups.
Key
1
Digital audio and
control network
2
Channel link data
3
1
2
Analog audio output
Group 2
A
INPUT
sig/clip
mute
7
8
power
OUTPUT
line
aux
sig/clip
mute
-9
0
line
ethernet
-18
-9
network audio
aux
-12
-24
HEADPHONE
-18
mic
-36
-24
-48
lockout
-60
push to solo | hold to mute
adjust
3
1
4
2
1
3
7
5
6
8
MICROFLEX WIRELESS
Audio Network Interface
0
5
4
2
B
8
6
A
3
1
7
power
-9
OUTPUT
INPUT
0
line
line
ethernet
-18
-9
aux
network audio
aux
-12
-24
sig/clip
sig/clip
HEADPHONE
-18
mic
-36
mute
mute
-24
-48
lockout
-60
push to solo | hold to mute
adjust
MICROFLEX WIRELESS
Audio Network Interface
0
4
2
5
3
1
B
6
Group 3
4
2
1
3
7
5
6
8
MICROFLEX WIRELESS
Audio Network Interface
0
5
4
6
3
8
2
7
1
B
A
power
-9
OUTPUT
INPUT
0
line
line
ethernet
-18
-9
aux
network audio
aux
-12
-24
sig/clip
sig/clip
HEADPHONE
-18
mic
-36
mute
mute
-24
-48
lockout
-60
push to solo | hold to mute
adjust
Technology Overview of the Audio Path
The MXW System combines Shure's legendary audio quality with advanced digital networking technology. The following is an overview of the audio path:
Wireless Audio
The MXW transmitter converts speech into a digital signal that is
transmitted wirelessly to the access point.
• Intelligent, automatic wireless audio management using the Digital
Enhanced Cordless Telecommunications (DECT) framework
• Custom RF design enables higher audio quality and lower latency than
most DECT systems
• Up to 40 Microflex Wireless channels can operate in the unlicensed
1920–1930 MHz frequency bands. In Europe, up to 80 channels can
operate simultaneously in the 1880–1900 MHz frequency range.
Digital Audio Network
The access point receives wireless audio from the microphones and
distributes it to the audio network interface.
• Low latency, tight clock synchronization, and high Quality-of-Service
(QoS) provide reliable audio transport.
• Digital audio is carried over Ethernet cables and standard IP equipment.
• Audio coexists safely on the same network as IT and control data, or
can be configured to use a dedicated network.
Analog Audio
The audio network interface converts network audio for each channel into
analog outputs.
• Sends analog audio to a mixer, Digital Signal Processor (DSP), or
teleconferencing device.
7
Hardware Description
■ Access Point Transceiver (APT) 9
Directional Antennas
■ Audio Network Interface (ANI) 10
Front Panel
Back Panel
■ Networked Charger (NCS) 12
Connecting Microphones
■ Microphone Transmitters 13
Description
Microphone Transmitters
Hybrid Bodypack (MXW1)
Handheld (MXW2)
Boundary (MXW6/C, MXW6/O)
Desktop Gooseneck Base (MXW8)
■ Rechargeable Batteries 16
Using the MXW Networked Charging Station (NCS)
USB Charger
Battery Statistics on Control Software
Battery Replacement
8
Hardware Description
Access Point Transceiver (APT)
The access point transceiver is the hub of the audio signal flow and manages the RF
stability of each microphone in the group. The APT performs the following functions:
• Receives and decrypts wireless audio signals from microphones in the group
• Delivers the audio signal to the digital audio network and audio network interface (ANI)
• Hosts an embedded web server that provides access to the control software used to
manage the MXW system
• Sends and receives control information (such as gain adjustment and link settings)
between the components, MXW control software and 3rd party controllers.
• Transmits an encrypted audio signal to the microphone's headphone output for listening
to translated audio or other external sources.
MXWAPT8 Eight-channel transceiver
MXWAPT4 Four-channel transceiver
① Power LED
Illuminates green to indicate the presence of Power over Ethernet (PoE).
② Network Audio LED
Color Status
Green
Flashing
Green
Off
Note: the network audio status can be monitored in detail from Dante Controller
software.
All routed receive channels are OK (receiving digital audio as
expected).
• One or more connected receive channels experiencing
a subscription error or is unresolved (transmitting device
is off, disconnected, renamed or has incorrect network
setting).
• Receiving an Identification signal from the control software
(simultaneous flash with Link Status LED).
• The device is performing a spectrum scan (alternating flash
with Link Status LED).
• Clock synchronization problem.
No receive channels connected (routing has not been
established).
③ Microphone Link Status LED
Color Status
Green
Off
Red No microphones have been linked.
Flashing Red
≥1 microphone is linked and powered on in the Active,
Mute or Standby state.
≥1 microphone is linked and is Off or in a non-
networked charger.
• Receiving an Identification signal from the control
software (simultaneous flash with Network Audio
LED).
• The device is performing a spectrum scan (alternating
flash with Network Audio LED).
④ Reset Button
Press and hold the reset button for 10 seconds to reset the MXW system to factory
default settings.
Note: The reset deletes group association and microphone links, and will reboot
the device in DHCP mode.
Directional Antennas
The access point contains multiple directional antennas
to provide steady, reliable wireless communication with
the microphones. It sends and receives the RF signal
in a cardioid pattern with the greatest sensitivity toward
the face of the device. Always aim this side toward the
microphone coverage area.
Cardioid RF
Pattern
③
②
①
⑤
⑧
⑥
⑤ Ethernet Port
Connect a shielded Cat5e (or higher) cable to a PoE source
and the network.
⑥ Ethernet Status LED (Green)
• Off = no network link
• On = network link established
• Flashing = network link active
⑦ Ethernet Link Speed LED (Amber)
• Off = 10/100 Mbps
• On = 1 Gbps (required for proper MXW functionality)
⑧ Cable Routing Path
Provides a path for the Ethernet cable to enable a flushmount to the ceiling or wall.
⑦
⑤
④
9
Hardware Description
Audio Network Interface (ANI)
The ANI performs the following functions:
• Converts digital audio from the network into analog audio to connect to a sound reinforcement system or recording device
• Four-port gigabit switch can connect an entire MXW system (up to eight channels) and power the MXW access point
• Provides analog input(s) to route audio to the microphones for personal monitoring.
• Front-panel interface provides status indicators and access to basic system controls.
• Hosts an embedded web server that provides an interface for monitoring and control of the device.
MXWANI8 Eight channel outputs; two input channels
MXWANI4 Four channel outputs; one input channel
①
⑤ ⑤
INPUT
sig/clip
mute
③
④
A
B
line
aux
⑥ ⑥⑦
OUTPUT
2
1
sig/clip
mute
③
Front Panel
① Input Channels
Adds analog line- or aux-level signals to the digital network. When the
device is associated to an MXW Group, inputs are automatically routed
to Linked microphone channels (Input A to channels 1-4; Input B to
5-8).
② Output Channels
Converts digital network audio to an analog output for each channel.
When associated to an MXW group, access point channels are
automatically routed to the outputs of the ANI.
③ Channel Selector
Selects a channel to perform the following functions:
Action Function
• Listen to that channel at the headphone jack
Single Press
Press and Hold
(3 seconds)
④ Selected Channel LED
Illuminates when a channel is selected.
⑤ Signal Strength LED (sig/clip)
Indicates audio signal strength for each channel:
• Green = Normal
• Amber = Strong
• Red = Clipping (to eliminate clipping, attenuate the signal level at the
audio source)
⑥ Mute LED
Illuminates red when the channel output is muted (hold its channel
select button for 3 seconds). A muted channel is still routed to the
HEADPHONE jack for monitoring or troubleshooting.
⑦ Input Level Selector
Set the selected channel to line- or aux-level to match the input signal.
⑧ Output Level Selector
Set the selected channel to an output level that matches the connecting
device:
• line: +4 dBu
• aux: -10 dBV
• mic: -30 dBV
• Display and adjust the channel output level and
attenuation
• Monitor output signal on the level meter
Mute/unmute a channel. Mute is indicated by the
mute LED.
④
4
3
push to solo | hold to mute
②
⑩
5
0
line
-9
-12
aux
-18
mic
-24
adjust
8
7
6
⑧ ⑨
⑨ Output Attenuation Control
Use the up/down buttons to attenuate the channel output from 0 dB (no
attenuation) to -24 dB in 1 dB increments, and from -24 to -78 in 3 dB
increments.
⑩ Level Meter
Displays a selected channel's audio level in dBFS. It is good practice to
use -18 dBFS on the output meter as an approximation of 0 VU on an
analog meter.
⑪ Hardware Status LEDs
Indicate the status of the hardware:
LED Color Status
Power Green Unit is powered on.
Ethernet Green Connected to an Ethernet device.
Green
Network
Audio
Lockout Red
⑫ Headphone Volume Knob
Adjusts the volume to the headphone output.
⑬ Headphone Output
1/4" (6.35 mm) output jack for monitoring audio going to and from the
digital audio network.
Note: Audio is present only when the unit is connected to a digital
audio network.
Flashing
Green
Off
⑪
0
-9
-18
-24
-36
-48
-60
power
ethernet
network audio
lockout
HEADPHONE
MICROFLEX WIRELESS
Audio Network Interface
⑬
⑫
All connected receive channels are OK
(receiving digital audio as expected).
One or more connected receive channels
experiencing a subscription error or is
unresolved (transmitting device is off,
disconnected, renamed or has incorrect
network setting).
No receive channels connected (routing has
not been established).
Front panel gain and mute controls are locked.
The LED will blink when a button is pressed
while the hardware is locked. A channel can
still be selected for headphone monitoring.
10
Hardware Description
Back Panel
③
①
②
① AC Power
IEC connector 100 - 240 V AC.
② Power Switch
Powers the unit on or off.
③ Output Block Connectors (1-8)
Three-pin, low-voltage differential connector provides a line-, aux- or
mic-level analog output for each channel.
④ Chassis Ground (1-8)
Use to directly ground the cable shield to the chassis.
⑤ Input Block Connectors (A,B)
Three-pin, low-voltage differential input connector adds line- or aux-level
analog signals to the digital network.
Note: This input is meant for balanced connection. If an unbalanced
source is used, such as an IPOD or MP3 player, only use pins 1
(signal) and 3 (ground) of the block connector. See Specifications
sections for wiring diagrams.
⑥ Reset Button
Press and hold the button for five seconds to reboot the device with
factory default settings.
⑦ Ethernet Status LED (Green)
• Off = no network link
• On = network link established
• Flashing = network link active
⑧ Ethernet Link Speed LED (Amber)
• Off = 10/100 Mbps
• On = 1 Gbps (required for digital audio routing)
④
⑤
⑧
⑥
⑦
⑨
⑨ Network Interface
Four-port gigabit switch for connecting components together for a single
MXW Group, or for connecting multiple devices to a larger digital audio
network. The following is a description of each port:
Port Description
Port 1
(PoE)
Ports 2
and 3
Port 4
(Uplink)
Provides Power over Ethernet (PoE) for the Shure
access point and functions as a standard gigabit port.
Standard gigabit ports enable the connection of another
MXW network, additional MXWANIs, a MXWNCS
charging stations or an external control system.
• Normal mode (default): this port functions the same as
ports 2 and 3.
• Uplink Mode: only transports control data. This
mode blocks network audio and data for Shure Web
Discovery Application, Dante Controller and Dante
Virtual Soundcard.
11
Hardware Description
7
8
6
5
1
2
3
4
1
2
3
Networked Charger (NCS)
The MXW networked charging station enables battery charging and
channel linking from a single location. When a charger is associated to
a group, its channel slots are mapped to access point audio channels.
Microphones can then be placed in the slots to Link to these channels.
Any microphone can recharge in any NCS, regardless of Group
association or network connection. Caution: When the Link button
on an associated charger is pressed, all microphones in the charger
will be mapped to channels on an access point. This will override any
previously Linked microphones on those channels.
MXWNCS8
MXWNCS4
Accepts eight boundary, bodypack, or handheld
microphones; or four gooseneck bases
Accepts four boundary, bodypack, or handheld
microphones; or two gooseneck bases
① Charging Slots (USB 3.0 Type A)
Recharge and link microphones by connecting them to the USB slots
on the charger. When the charger is associated to a group, the slots
are mapped to access point channels (See Audio Channel Assignment
for details).
Note: Any microphone can charge in any charger, regardless of Group
association or network connection.
② Power LED
Illuminates green when the unit is powered on.
③ Microphone Link LED
Indicates the status of the Linking procedure:
Color Indicator
Off (default) No Link has been initiated.
Flashing
Green
Green
Red
Amber
Flashing Red
Link procedure is in process.
Microphones have been successfully linked to
channels.
Link procedure unsuccessful (RF issue, network
failure, or microphones removed during procedure)
Link procedure cannot start because the station is
not associated to a group.
Link procedure has been locked from the control
software.
2
②
Power
①
1
③
④
Link
5
6
⑤
④ Microphone Link Button
Press and hold for 6 seconds to link all microphones in
the charger to channels of the associated Access Point
Transceiver.
⑤ Battery Status LEDs
Monitors the charge status of the connected microphone in
increments of <10, 10, 25, 50, 75, 100% (see Batteries for
more detail). Additionally, the five LEDs flash for several
seconds when a the channel has been successfully Linked to
a microphone.
⑥ Locking DC Power Supply
Secures the PS45 power supply to the input jack of the
station.
⑦ Power Switch
Powers the unit on or off.
⑧ Ethernet Port
Connects to the MXW System network through an MXW
Audio Network Interface or a switch using an Ethernet cable.
⑨ Ethernet Status LED (Green)
• Off = no network link.
• On = network link established.
• Flashing = network link active.
⑩ Ethernet Link Speed LED (Amber)
• Off = 10 Mbps
• On = 100 Mbps
3
7
⑩
⑧
⑨
4
8
⑥
⑦
Connecting Microphones
Place a microphone in the charger by connecting it to one of the channel
slots. The channels in the top row have two USB ports to accommodate
different types of microphones. Do not attempt to connect to both USB
ports at the same time.
For gooseneck base.
For bodypacks, handhelds
and boundary mics.
Power
Link
12
Hardware Description
Microphone Transmitters
Description
⑦
③
①
②
⑥
④
⑤
⑧
③
②
⑥
④
②
③
⑤
⑨
⑩
③
①
②
①
⑥
MXW2
① Power Button
MXW6, MXW8: Press and hold the dedicated power button for three
seconds to turn the transmitter on or off.
MXW1, MXW2: Press and hold the Mute/Active button for five seconds
to turn the transmitter on or off.
② Mute/Active Button
Changes the audio status from Active to Mute, or Mute to Active. The
button behavior for each transmitter type can be set independently
from the Preferences tab. The following describes the function of each
setting:
• Toggle: Press and release the button to change the status to Active
or Mute.
• Push-to-talk: Hold button to pass audio.
• Push-to-mute: Hold button to mute the audio.
• Disabled: The button does not affect the audio.
③ Status LED
Indicates the transmitter's status. The color indicators for Mute and
Active can be customized from the Preferences tab. See the Status
LED table for the default LED behavior for MXW transmitters except the
gooseneck light-ring models (MX405R/410R/415R).
④ Low Battery LED (Gooseneck and Boundary only)
Color Status
Off <5% battery runtime remains
Solid Red >5% battery runtime remains
⑤ Earphone Jack
1/8" (3.5 mm) jack for monitoring a return channel signal, such as
translated audio. This audio is automatically routed from the input(s)
of the Audio Network Interface (Input A to channels 1 - 4; Input B to
channels 5 - 8).
Note: Not featured on the MXW2 handheld transmitter.
⑥ Charge Connector (USB 3.0 Type A)
Connects to the NCS charger slot or to the USB Charger.
MXW8 MXW6 MXW1
⑤
①
⑦ Handheld Cartridge
MXW2 transmitter is compatible with the following cartridge types:
SM58, Beta 58, SM86, VP68.
⑧ Gooseneck Microphone
The gooseneck base is compatible with 5, 10, and 15” Microflex
gooseneck microphones.
⑨ TQG Connector
The MXW hybrid bodypack has a TQG connector for an external
lavalier or headset microphone.
⑩ Internal Microphone
The bodypack transmitter has an internal, omnidirectional microphone
that is automatically engaged when not connected to lavalier
microphone.
⑥
Status LED
Status LED Description
Active Green Ready to pass audio to network.
Mute Red Audio is muted.
Standby
Identify
Out of RF
Coverage
Range
Charging Off The transmitter is charging.
Off Off
Red
Pulsing
(slow flash)
Flashing
Yellow
Red
Pulsing
(slow flash)
Audio is muted and the transmitter is
in a hibernation state to conserve the
battery.
The Identify button has been pressed
from the control software.
The transmitter is out of the RF
coverage range to the linked access
point.
No connection to the network. The
transmitter must be turned on using the
power button on the mic.
13
Hardware Description
13 mm
(.5 in.)
Component Overview
Microphone Transmitters
MXW microphones transmit an encrypted, wireless audio signal to the access point. Four form factors are available:
Hybrid Bodypack (MXW1)
The bodypack secures to a belt or strap for hands-free, mobile communication. It features a TQG input for lavalier connection and an
integrated omnidirectional microphone.
Wearing the Bodypack Transmitter
• Clip the transmitter to a belt or pocket.
• For best results, the belt should be pressed against the base of the clip.
Handheld (MXW2)
The handheld enables presenters to communicate using legendary Shure SM58, SM86, BETA58 and VP68 microphone cartridges.
Placement
• Hold the microphone within 12 inches from the sound source. For a warmer sound
with increased bass presence, move the microphone closer.
• Do not cover grille with hand.
14
Hardware Description
2.5 cm
(1 in)
1 2 3 4 5 6
Boundary (MXW6/C, MXW6/O)
The boundary transmitter sits on a table or desk to transmit speech while discreetly blending into any conference environment.
MXW6/CMXW6/O
Desktop Gooseneck Base (MXW8)
The gooseneck base is compatible with 5, 10, and 15” Microflex gooseneck microphones.
1 2 3
MX405, MX410 & MX415 MX405R, MX410R & MX415R
Bi-color Status Indicator
15
Light Ring
Hardware Description
7
6
5
1
2
3
Rechargeable Batteries
MXW lithium-ion rechargeable batteries use advanced chemistry that maximizes transmitter runtime with zero-memory effect. Power management from the
control software provides detailed visibility to critical battery parameters such as charge status, battery capacity, and cycle count. Batteries can be charged to
50% capacity in one hour and to full capacity in two hours using the MXW Networked Charging Station. The SB901 battery powers the bodypack, boundary
and gooseneck transmitters; the SB902 battery powers the handheld transmitter.
Using the MXW Networked Charging Station (NCS)
Slide the transmitter into the charging slot until it secures into place. The charge
LEDs illuminate and the charge cycle begins. Regardless of Group association or
network connection, any microphone can recharge in any NCS.
• Handheld, boundary and bodypack:
use the main vertical slots in the
recessed bays.
• Gooseneck base: uses the top
row's horizontal connectors.
Charge Status LEDs
Each charger slot has a row of LEDs that illuminate to indicate the
status of the connected transmitter's battery charge:
LED % Battery Charge
1
2 >25%
3 >50%
4 >75%
5 >95%
LED
Flashing <10%
Solid >10%
1
5
2
6
3
7
1 2 3 4 5
4
8
USB Charger
The USB Charger (SBC-USB) can connect to an MXW transmitter to provide power during operation.
16
Hardware Description
Battery Statistics on Control Software
The MXW control software is used to manage battery information. Use the Monitor tab to view battery charging status:
In the Charging Station: Displays the remaining time until the
microphone battery is fully charged.
During Use: Displays the remaining battery runtime of the
microphone.
Monitoring Battery Charge Status
For battery health statistics, use the Utility tab:
Battery Capacity: The microphone battery's percentage of charge
capacity as compared to a new battery.
Cycle Count: Number of charge cycles logged by the battery.
Battery Statistics
Battery Replacement
Lithium Ion Batteries have no “memory effect”, and instead experience a more linear reduction in capacity. Shure recommends establishing a battery
replacement schedule customized to the client requirements and replacing batteries when the capacity is no longer acceptable.
MXW1, MXW6, MXW8 Battery Replacement
1. Unscrew and open the battery door on the bottom of the transmitter.
2. Remove battery by gently disconnecting the battery connector from the
transmitter.
3. Connect the replacement battery's connector to the transmitter.
4. Replace the battery with the label facing out.
5. Close the door and tighten the screw.
6. Dispose of batteries properly. Check with your local vendor for proper
disposal of used batteries.
MXW2 Battery Replacement
1. Unscrew the two screws at the bottom of the transmitter handle.
2. Unscrew and remove the microphone head.
3. Remove the retention clip and gently pull out the battery frame.
4. Unscrew the three screws that fasten the battery door to the frame.
Remove the battery door.
5. Replace the old battery with a new one.
6. Replace the battery door and tighten the screws.
7. Gently slide the battery frame back into the transmitter.
8. Replace the retention clip to secure the battery frame in the transmitter.
9. Replace the microphone head. Make sure it is secure.
10. Replace the two screws on the bottom of the transmitter handle.
11. Dispose of batteries properly. Check with your local vendor for proper
disposal of used batteries.
17
Installation
■ Additional Equipment 19
■ Rack Installation 19
■ Securing the Networked Charging Station 19
Required Equipment
Installation Steps
■ Mount the Access Point Transceiver 20
Select a Location
Securing to a Wall or Ceiling
External Cover for Painting
■ Power the Hardware 21
Fully Charge the Transmitters
■ Connect the Components 22
Single Group System (1 Access Point)
Multiple Group System (>1 Access Point)
Local System Star Setup
■ Accessing the MXW Control Software 23
Operating System Requirements
18
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