Shure Microflex Advance MXA910 Datasheet

MXA910

Ceiling Array Microphone

Overview

General Description

The Microflex®Advance™ Ceiling Array is a premium networked array microphone for AV conferencing environments, including boardrooms, huddle rooms,
and multi-purpose spaces. Revolutionary technology from the IntelliMix®DSP suite includes Steerable Coverage ™ , with eight highly directional pickup lobes

that capture participant audio from overhead. Browser-based control software provides an intuitive user interface for microphone attributes, including lobe con­figuration, automatic mix settings, and preset templates. The microphone integrates seamlessly with Dante™ digital networked audio and third-party preset
controllers, including Crestron and AMX, to deliver a high-quality AV conferencing experience that appeals equally to integrators, consultants, and meeting
participants.

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Features

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Configurable Coverage

• Steerable Coverage™ delivers precise pickup for up to 8 independent lobes

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IntelliMix®DSP Suite provides fast-acting automatic mixing, echo reduction, and channel equalization

Software Control

• Intuitive software interface provides comprehensive microphone and pattern control

• Includes templates to speed initial set-up and 10 customizable presets to import or export configurations between multiple microphones

Network Connectivity

• Discrete audio channels for each lobe and an automix channel are delivered over a single network cable

• Dante™ digital audio coexists safely on the same network as IT and control data, or can be configured to use a dedicated network

• Control strings available for third-party preset controllers including Crestron and AMX

Professional Design

• Sleek industrial design blends with contemporary board rooms and meeting spaces

• Seamless flush-mount with standard ceiling tiles

• Available in white, black, and aluminum finishes (detachable grille can be custom painted)

Shure IncorporatedMXA910 Ceiling Array Microphone

System Overview

① Dante audio, power, and control

Each array microphone connects to the network over a single network cable, which carries Dante™ audio, Power over Ethernet (PoE), and control information
to adjust coverage, audio levels, and processing.

② Analog audio (microphone to network)

Analog equipment, such as a wireless microphone system or a gooseneck microphone on a podium, connects to the Dante™ audio network through a Shure
Network Interface (model ANI4IN) for a completely networked conferencing system.

③ Far-end audio (network to loudspeakers)

Dante™ -enabled loudspeakers and amplifiers connect directly to a network switch. Analog loudspeakers and amplifiers connect through a Shure Network In­terface (model ANI4OUT), which converts Dante™ audio channels into analog signals, delivered through 4 discrete XLR or block connector outputs.

④ Device control and Dante™ audio

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Microflex Advance microphones

Analog microphones

Loudspeakers

Option 1 (VOIP/TELCO)

Option 2 (Internet/DVS)

Near end

Far end

Network switch

Network interface (ANI4IN)

Network interface (ANI4OUT)

Shure IncorporatedMXA910 Ceiling Array Microphone

Control:A computer connected to the network controls the microphone through a web-based control application. Coverage, muting, LED behavior, lobe settings,
gain, and network settings are controlled remotely.

Audio: Dante™ audio is routed through Dante™ controller software. Dante™ Virtual Soundcard enables audio monitoring and recording directly on the
computer.

System Planning and Gear Requirements

Setting up the Audio Network

Shure networked conferencing systems are comprised of Microflex Advancemicrophones and network interfaces, which operate entirely on a Dante™ network.
Additional hardware, including network switches, computers, loudspeakers, and audio processors are described in the hardware component index.

Shure components shown in this diagram:
Microflex Advance Microphones

The MXA910 and MXA310 are equipped with Dante outputs, and connect directly to a network switch.

Audio Network Interfaces

The interfaces are used to connect analog devices such as loudspeakers and analog microphones to the network.

ANI4IN: Converts 4 analog signals (separate XLR and block connector models available) into Dante™ digital audio signals.
ANI4OUT:Converts 4 channels of Dante™ audio from the network into analog signals.

This diagram shows the entire signal path through a networked conference system. Signals from the near end and far end are exchanged through an audio

processor connected to a phone system, or through a computer connected to the internet. Analog microphones connect to the network through the Shure ANI4IN,

while loudspeakers connect through the Shure ANI4OUT.

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ROOM A SIGNAL

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MXA910

MXA910

MXA310

MXA310

ANI4IN

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NETWORK SWITCH

NETWORK SWITCH NETWORK SWITCH

VIDEO CODEC

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LOUDSPEAKERS

ANALOG MICROPHONES

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Dante Signals
Analog Signals

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This diagram shows Microflex Advance components in context, with two rooms communicating through video codecs.

Controlling Hardware and Audio Over the Network

Audio and hardware settings are managed through a computer connected to the same network.

Shure Hardware and Audio

Each Microflex Advance component has a web application which provides mixing and configuration tools to optimize sound quality.

Expanded Control for Analog Devices

Analog devices that are connected to the network through a Shure network interface (ANI4IN/ANI4OUT) benefit from additional remote control: Volume levels,
equalization, and signal routing are managed through the web application. For example, adjusting loudspeaker volume or muting a wired microphone, which
would normally be done from the hardware, can now be controlled remotely over the network.

Dante™ Signal Routing

Signal routing between devices is managed through Dante Controller software, provided by Audinate™ .

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Hardware Component Index

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Network Switch

The network switch provides central connectivity for all networked components.
Audio from any networked Shure microphones that are connected to the switch
can be routed to any Dante™ -enabled device. The switch sends and receives

audio and control data, while simultaneously powering the microphones and

audio network interfaces through PoE(Power over Ethernet). See the network

switch requirements for additional details.

Power over Ethernet (PoE) Requirements:

All Shure components included in these scenarios require Power over Ethernet
(class 0). If not provided through the network switch, a PoE injector is required

to power the devices.

Shure Microflex Wireless Audio Network Interface (MXWANI)

The Microflex Wireless Audio Network Interface (MXWANI) is a digital-to-analog
breakout box with a built-in gigabit network switch. It converts digital audio from

the network into analog signals for signal processing or amplification, and

provides PoE over one network port to power a device. For details, refer to the

Microflex Wireless user guide, available at http://www.shure.com.

Audio Processor

The audio processor sends and receives audio through a VOIP server or a

standard phone line. They also provide digital signal processing, such as

acoustic echo cancellation.

Dante™ -enabled

Processors that support Dante™ connect directly to the network switch to re-

ceive audio from Microflex Advance microphones.

When using an analog processor, a converter (such as the Shure ANI4OUT

or MXWANI) is required to deliver the analog audio from Microflex Advance

microphones to the processor.

Video Codec

Like the audio processor, the codec sends and receives audio signals alongside
video signals between the near end and the far end. Audio from the near end
must connect to the audio input on the video codec, which is typically a stereo
analog connection. The Shure ANI4OUT Audio Network Interfaceconverts the

audio to an analog signal for connecting to a codec.

Shure ANI4IN Audio Network Interface (Analog-to-Dante Converter)

The Shure ANI4IN Audio Network Interface converts 4 channels of analog audio
into independent digital audio channels on a Dante™ network. Adjustable gain

and +48V phantom power deliver the flexibility to support line, auxiliary, and

microphone-level devices. For networked conferencing systems, the Audio
Network Interface provides a simple way to connect previously installed analog
equipment onto the audio network, such as wireless microphones for presenters.
The web application gives technicians and administrators control over channel

levels and settings from any computer connected to the same network.

Shure ANI4OUT Audio Network Interface (Dante-to-Analog Converter)

Analog

The Shure ANI4OUT Audio Network Interface converts 4 channels of Dante™

digital audio into discrete analog signals. Available in both XLR and block

connector versions, each box uses a single network cable to receive audio and
power using Power over Ethernet (P oE). The web application gives technicians
and administrators control over channel levels and settings from any computer

connected to the same network.

Amplifiers and Loudspeakers

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Audio from the far end is routed to local loudspeakers. Dante™ -enabled

speakers or amplifiers connect directly to the network switch, while analog

systems require an audio network interface to receive networked audio.

Computers and Control Systems

Shure IncorporatedMXA910 Ceiling Array Microphone

A computer connected to the network provides control of Shure networked

components through the web application for each device.

A computer running Dante™ Virtual Soundcard, Dante™ Controller, and web
conferencing software is used to send and receive audio between the near end

If using a third-party control system, Microflex Advance microphones send and

receive commands over Ethernet. If an analog logic signal must be sent over

the network, the Shure ANI4IN Audio Network Interface receives analog logic

signals and converts them into Ethernet control strings.

Browser-Based Web Application

Dante™ Software

and far end.

Control Systems (AMX, Crestron, etc.)

System Scenarios

The following diagrams show a selection of common conferencing room systems. Use them as a reference when planning hardware and cable requirements
for an installation. Each diagram includes:

• Signal flow and connections

• Required hardware

• Component roles

Power Over Ethernet and Hardware Requirements

All Shure components included in these scenarios require Power over Ethernet (P oE, class 0). Refer to the Dante and Networking section for additional infor-
mation on cable and network switch requirements.

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Telephone Conference with Shure MXW Network Interface

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Ceiling array microphone

Software control

MXW Audio Network Interface

Audio processor

Amplifier

Ceiling speaker

Shure IncorporatedMXA910 Ceiling Array Microphone

① Array microphone to Shure MXWANI

Connect the microphone output to port 1 on the MXWANI with a network cable. Port 1 provides the necessary Power over Ethernet (PoE).

② Computer to Shure MWXANI

Connect a computer to the ANI on port 2 or 3 with a network cable to provide control of the array microphone and other networked components.

③ Shure ANI analog outputs to audio processor

Step 1: Route signals with Dante™ Controller software

Route the channels from the microphone (Dante transmitter) to the MXWANI channels (Dante receiver). This establishes the discrete channels to deliver through
the analog outputs.

Step 2: Connect the MXWANI outputs to the processing device inputs

Block connector outputs on the MXWANI send balanced audio signals to the inputs on the processing device, which provides digital signal processing (such as
acoustic echo cancellation).

④ Connection to far end

Connect the audio processor to a VOIP server or telephone line to send and receive audio between the near end and far end.

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⑤ Audio from far end to amplifier

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Amplifier

Ceiling Speaker

Route the far end audio through the audio processor output to an amplifier.

⑥ Amplified audio signal to loudspeakers

Connect the loudspeakers to the amplifier to hear the audio from the far end.

Telephone Conference with Dante™ -enabled Audio Processor

Shure IncorporatedMXA910 Ceiling Array Microphone

① Array microphone to network switch

Connect the array microphone output with a network cable to any port on the switch that supplies Power over Ethernet (PoE).

② Computer to network switch

Connect a computer to the network switch to provide control of the array microphone and other networked components.

③ Network switch to Dante™ audio processor

Connect the Dante™ audio processor to the network switch to provide:

• Digital signal processing (acoustic echo cancellation)

• Digital-to-analog conversion to deliver Dante™ audio over an analog (VOIP or telephone line) output.

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• Analog-to-digital conversion to deliver analog audio from the far end onto the Dante™ network.

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④ Connection to far end

Connect the output from the audio processor to a VOIP server or telephone line to deliver audio between the near end and far end.

⑤ Audio from far end to amplifier

Route the far end audio through the audio processor output to an amplifier.

⑥ Amplified audio signal to loudspeakers

Connect the loudspeakers to the amplifier to deliver the audio from the far end.

Telephone Conference with Network Interfaces and Audio Processor

Shure IncorporatedMXA910 Ceiling Array Microphone

① Array microphone to network switch

Connect the array microphone output with a network cable to any port on the switch that supplies power over ethernet (PoE).

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② Computer to network switch

Connect a computer to the network switch to provide control of the array microphone and other networked components through the software control panel.

③ ANI4OUT (digital-to-analog conversion)

From the network switch:Use network cables to connect each ANI4OUT to the network switch. A single ANI4OUT receives 4 channels of Dante™ audio,
and converts them to 4 analog signals, delivered through XLR outputs or block connectors. Using two of them, all 8 channels from the array microphone can
be connected to analog inputs on an audio processing device.

To a processing device: Route the ANI4OUT outputs to the processing device inputs to provide digital signal processing (acoustic echo cancellation).

④ Connection to far end

Connect the output from the audio processor to a VOIP server or telephone line to deliver audio between the near end and far end.

⑤ Audio from far end to amplifier

Route the far end audio through the audio processor output to an amplifier.

⑥ Amplified audio signal to loudspeakers

Connect the loudspeakers to the amplifier to deliver the audio from the far end

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Web Conferencing Software With Dante™ Virtual Soundcard

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Shure IncorporatedMXA910 Ceiling Array Microphone

① Array microphone to network switch

Connect the array microphone output with a network cable to any port on the switch that supplies Power over Ethernet (PoE).

② Computer to network switch

Connect a computer to the network switch to provide control of the array microphone and other networked components through the software control panel. The
computer also runs Dante™ Virtual Soundcard, Dante™ Controller, and the web conferencing software.

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Shure IncorporatedMXA910 Ceiling Array Microphone

• Dante™ Virtual Soundcard / Controller: Turn on the Dante™ Virtual Soundcard and use the controller software to route the array microphone signal to

the computer.

• Web Conferencing Software:Assign the audio input and output device settings to the appropriate Dante transmitter and receiver channels.

③ Network switch to ANI4OUT

Use network cables to connect each ANI4OUT to the network switch. Each interface receives 4 channels of Dante audio, and converts them to 4 analog signals,
delivered through XLR outputs or block connectors.

④ Audio from far end to amplifier

Route the far end audio to an amplifier.

⑤ Amplified audio signal to loudspeakers

Connect the loudspeakers to the amplifier to deliver the audio from the far end.

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Video Conference

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Software control

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Video codec

Ceiling speaker

Shure IncorporatedMXA910 Ceiling Array Microphone

① Array microphone to network switch

Connect the array microphone output with a network cable to any port on the switch that supplies power over ethernet (PoE).

② Computer to network switch

Connect a computer to the network switch to provide control of the array microphone and other networked components through the software control panel.

③ ANI4OUT (digital-to-analog conversion)

Each ANI4OUT receives 4 channels of Dante audio, and converts them to 4 analog signals, delivered through XLR outputs or block connectors.

Input: Connect the ANI4OUT to the network switch with a network cable
Ouput: Connect the analog output to the audio input on the video codec

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④ Video codec connection to far end

Connect the codec to the appropriate network to connect with the far end.

⑤ Audio from far end to amplifier

Route the far end audio through the video codec audio output to an amplifier.

⑥ Amplified audio signal to loudspeakers

Connect the loudspeakers to the amplifier to deliver the audio from the far end.

Installation

Microphone Placement

Room Variables

Optimal microphone placement is determined by the seating arrangements and infrastructure. Follow these guidelines for the best possible results:

• In rooms with flexible furniture arrangements or multiple array microphones, use the microphone configuration tool in the web application to ensure that the

coverage is adequate for all seating scenarios.

• The lobes should be pointed towards the front of each talker. Carefully consider placement in rooms where talkers may face a screen during a video conference.

• Avoid installing the microphone directly next to unwanted sound sources, such as air vents or noisy video projectors.

• Consider installing acoustic treatment to improve speech intelligibility in rooms that are too reverberant.

Mounting Height

The maximum mounting height that can be set in the ceiling array microphone web application is 30 feet (9.14 meters). In a typical acoustic environment1, the
microphone maintains an "A" rating based on the STIPA2 (Speech Transmission Index for Public Address systems) international standard at distances up to
16 feet between the microphone and talker. In better acoustic environments, the STIPA "A" rating may extend beyond 16 feet.

Consider the following when determining a mounting height:

• The pickup pattern of the ceiling array is narrower than a shotgun microphone, and therefore it can be placed farther from the source than any other microphone.

While the web application shows an ideal coverage zone for each channel, keep in mind that there is no specific barrier at which the audio degrades or
gates off. Lobe sensitivity data is available for each width setting in the product specifications.

• Like all microphones, tonality changes as the distance from the source increases.

• The intelligibility scale helps to predict how the microphone will sound at a given height.

• The coverage area of the lobes increases at farther distances.

[1] Room conditions: RT60 (reverb time) = 500 ms @ 1kHz, A weighted room noise = 40dBSPL(A)
[2] IEC-602682-16 standard

Intelligibility Scale

The intelligibility scale objectively compares the acoustic performance of the array microphone with a cardioid gooseneck microphone at various distances. This
information is useful for predicting how the array microphone will perform at a given distance and to determine an ideal mounting height. The data in the intelli-
gibility scale table is derived from measuring the microphones to meet an equivalent value from the Speech Transmission Index IEC-602682-16 standard.

Distances With Equivalent Speech Transmission Index Values

Cardioid Gooseneck Microphone (Distance to Talker)Ceiling Array Microphone (Distance to Talker)

3.75 feet (1.14 m)6 ft (1.83 m)

5 feet (1.52 m)8 ft (2.44 m)

6.25 feet (1.91 m)10 ft (3.05 m)

7.5 feet (2.29 m)12 ft (3.66 m)

Data was collected in a typical huddle room with the following measurements:

• Reverberation decay time: 500 ms @ 1kHz

• Noise floor: 40 dB SPL (A-weighted)
Note: These values are specific to the described room. In a well-controlled acoustic environment, the array microphone may perform with equivalent Speech

Transmission Index values at even greater distances. In highly reverberant rooms, the performance is less predictable.

A = Distance between array microphone and talker

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B = Distance between cardioid microphone and talker

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Shure IncorporatedMXA910 Ceiling Array Microphone

In this example, the acoustic performance of the array microphone mounted (A) feet from the talker matches the cardioid gooseneck microphone placed at a

distance of (B) feet from the talker.

FyreWrap®Fire Protective Wrap System Installation

The FyreWrap®fire protective wrap system included with the Microflex®Advance™ MXA910 ceiling array microphone must be installed to meet the UL 2043
plenum rating (suitable for air handling spaces).

Installation

1. Make sure the microphone surface is clean to ensure proper adhesion

2. Remove the paper backing from the 4 adhesive pads on the fire wrap system

3. Align the fire wrap system over the microphone and secure it by applying gentle pressure over the adhesive pads

Note: make sure to leave enough space to install the Ethernet cable and safety tether (if required).

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Installing the Array Microphone

Before you begin:

• Remove the protective plastic cover from the microphone

• Verify the ceiling tile size matches the appropriate model variation

• If using the optional junction box or adapter accessories, install them on the microphone prior to ceiling installation

Model Variations

ColorCeiling Grid SizeModel

Black2 x 2 ft (60.9 x 60.9 cm)MXA910B

White2 x 2 ft (60.9 x 60.9 cm)MXA910W

Aluminum2 x 2 ft (60.9 x 60.9 cm)MXA910AL

Black60 x 60 cm (23.6 x 23.6 in)MXA910B-60CM

White60 x 60 cm (23.6 x 23.6 in)MXA910W-60CM

Aluminum60 x 60 cm (23.6 x 23.6 in)MXA910AL-60CM

---25 mm expander fits onto 60 cm model, for 62.5 x 62.5 cm installationA910-25MM (Adapter)

------A910-JB (Junction box accessory)

Note: see product specifications for array microphone dimensions.

Ceiling Tile Mounting

The array microphone mounts directly in a ceiling tile grid. The microphone is available in two sizes, with an optional adapter kit also available to provide solutions
for the most common ceiling tile sizes.

IMPORTANT: Do not install the 60 cm model into a 2 ft (609.6 mm) ceiling grid.

Rubber Scratch Protectors

Optional: Before installing the microphone into the ceiling, attach the included rubber pads on the corners of the microphone to prevent scratching.

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Ceiling Grid Runner

Rubber Pad

Array Microphone

Shure IncorporatedMXA910 Ceiling Array Microphone

Installation

1. Remove the tile from the ceiling grid where the array microphone will be installed.

2. Run the Ethernet cable above the ceiling grid and through the opening in the ceiling.

Note: An optional junction box accessory (model A910-JB) mounts on the microphone to directly connect conduit.

3. Plug the Ethernet cable into the array microphone output.

4. Install the microphone into the ceiling grid.

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Using the Adapter (625 mm Tile Size)

For ceiling grids which measure 625 x 625 mm, attach the adapter to the array microphone and then follow the ceiling tile mounting instructions.
Note: Only for use with the 60 x 60 cm model

Screw the adapter pieces on as shown, using 2 screws per side.

Other Ceiling Tile Sizes

Mounting the microphone in a grid of a different size requires using a suspension mount option or modifying the ceiling grid.

Safety Tether

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Attach a safety tether between the building structure and one of the tie-off points on the back panel of the microphone. This safety measure prevents the microphone
from falling in an emergency situation. Make sure there is no tension on the safety tether to ensure the microphone is resting properly in the ceiling grid.
Important: Follow local regulations when attaching the safety tether.

Suspension Mounting

① Wire Suspension Hanging Points (4 mm hole size)
② VESA Mounting Holes

4-point Wire Suspension

Secure the microphone to the ceiling using braided metal cable or other high-strength wire. Use the 4 integrated hanging points on the back of the microphone
to securely attach the cable. The hole size in the hanging points is 4 mm (0.15 in).

VESA Standardized Mounting

The rear plate on the microphone has 4 threaded holes for attaching the microphone to a VESA mounting device. The mounting holes follow the VESA MIS-D
standard:

• Screw specification: M4 thread (Microphone threaded hole depth = 9.15 mm)

• Hole spacing: 100 mm (square)

Cable Management

To keep the Ethernet cable out of view, use the appropriate method based on the installation type.

Note: If using conduit to contain the cable, the optional junction box accessory (model A910-JB) mounts directly to the rear panel of the microphone.

Cable SolutionInstallation

Run the cable above the ceiling gridCeiling tile

Guide the cable through the pole to run it above the ceiling gridVESA (pole mounting)

Use cable ties to attach the CAT5 cable along one of the hanging wires4-point wire suspension

Painting Components

The grille and frame of the array microphone can be painted to blend in with room design. Some basic disassembly is required for painting.

Step 1: Removing the Frame and Grille

1. Remove the screws that hold the main assembly on the frame (6 screws per side). There are washers between these screws and the rear panel.

Important: Do not remove the screws that are farthest in the corner and recessed into the panel (see graphic).

2. Carefully lift the assembly out of the frame.

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3. Remove the gray plastic LED lightpipe. Leave the black plastic guide in place.

Do not remove these screws during

the first step

4. Remove all 4 screws from one side of the frame (see image).

5. Remove the side of the frame.

6. Slide the flat grille out of the frame for easy removal of the foam piece.

7. Carefully remove the foam piece from the grille. Pull from the edges, where it is attached with hook and loop fastener strips.

Important: Do not paint the foam.

Shure IncorporatedMXA910 Ceiling Array Microphone

(1.1) Removing the screws to detach the main assembly

(1.4 - 1.5) Removing screws and detaching one side of the frame

Step 2: Masking and Painting

1. Use masking tape to cover the entire extrusion that runs along the inside of the frame. This ensures that the necessary metal pieces make contact when
reassembled.

2. Use masking tape to cover the hook-and-loop fastener strips on the grille.

3. Paint the frame and grille section and allow it to completely dry before reassembling. Do not paint any part of the main assembly.

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(2.1) Masking off the extrusion (highlighted in black)

Step 3: Reassembly

1. Secure the foam piece with the hook-and-loop fastener strips around the edges.

2. Slide the grille back into the frame.

3. Attach the remaining side of the frame and secure it with the 4 screws.

4. Attach the LED lightpipe into the black plastic guide piece.

5. Align the LED with the lightpipe and put the assembly back in place on the frame.
Note: The label on the assembly is placed on the corner that corresponds to the LED. Use it for reference to ensure proper orientation during reassembly.

6. Install the screws (6 per side) to secure the main assembly to the frame. Do not over-tighten.

Installing the Junction Box Accessory

The A910-JB junction box mounts on the microphone, enabling conduit connections for cable runs. Refer to local building codes and regulations to determine
if the junction box is necessary. There are three punch-out sections on the junction box for attaching conduit.

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Punch-out hole 1 (on rear)

Punch-out hole 2

Punch-out hole 3

Shure IncorporatedMXA910 Ceiling Array Microphone

Important: Punch out the necessary holes in the junction box prior to installing it onto the microphone.

To install:

1. Remove the 4 screws from the microphone as shown.

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2. Align the junction box with the screw holes. If possible, plug the network cable into the microphone before securing the junction box.

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3. Install the 4 screws to secure the junction box on the microphone.

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Hardware

Network Ethernet Port

The network port carries all audio, power, and control data. It is located on
the back panel as shown.

① Network Port

RJ-45 jack for network connection.

② Network Status LED (Green)

Off = no network link
On = network link established
Flashing = network link active

③ Network Speed LED (Amber)

Off = 10/100 Mbps
On = 1 Gbps

LED Light Bar

LED Light Bar
The LED on the microphone indicates whether the microphone is active or
muted, identifies the hardware, and provides confirmation of firmware updates.

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LED Behavior / ColorMicrophone Status

Green (solid)Active

Red (solid)Mute

Green (flashing)Hardware identification

Green (progresses along bar)Firmware update in progress

Network reset: Red (progresses

Reset

Device power-up

Note: When the LED is disabled, the LED still illuminates while the device
is powering up and when an error state occurs.

Factory reset: Triggers device pow-

Red (split, alternate flashing)Error

Multi-color flash, Blue (moves quickly

along bar)

er-up

back and forth across bar)

Customizing Lighting Settings

Custom LED brightness, colors, and behaviors are assignable in the control
software. They can also be controlled through an external control system:

1. Open the Configuration tab

2. Select Light Bar

Mute LED Behavior

The lighting for mute and active microphone states is configurable to match
the behavior of other devices in conference rooms. In the LIGHT BAR
PROPERTIES menu, use the drop-down menus to select LED settings.

Shure IncorporatedMXA910 Ceiling Array Microphone

Reset Button

Reset Button
The hardware reset button is located inside a grille hole and can be pushed
with a paperclip or other small tool. The hole is identified with a gray circle.
When looking at the Shure logo, it is the second hole in the fourth row from
the top.

Reset Modes

Network reset (press button for 4-8 seconds)

Resets all Shure control and audio network IP settings to factory defaults

Full factory reset (press button for longer than 8 seconds)

Restores all network and web application settings to the factory defaults.

Software Reset Options

To simply revert settings without a complete hardware reset, use one of the
following options:

Reboot Device:In the web application (settings > factory reset), there is a
Reboot Device button, which simply power-cycles the device as if it were

unplugged from the network. All settings are retained when the device is re­booted.

Default Settings: To revert audio settings back to the factory configuration
(excluding Device Name, IP Settings, and Passwords), select Load Preset
and choose the default settings preset.

Power Over Ethernet (PoE)

Power Over Ethernet
This device requires PoE to operate. It is compatible with both Class 0 and
Class 3 PoE sources.

Power over Ethernet is delivered in one of the following ways:

• A network switch that provides PoE

• A PoE injector device

Dimming and Disabling

To dim or turn off the LED, use the drop-down menu in the Light Bar config­uration screen.

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Software Installation, Management, and Security

Accessing the Web Application

The Shure Web Server Discovery application finds all Shure devices on the network that feature a web-based GUI. Follow these steps to install the software
and access the web application:

① Install the Shure Discovery application

Download and install the Shure Discovery application from www.shure.com. This automatically installs the required Bonjour device discovery tool on the com­puter.

② Connect the network

Ensure the computer and the hardware are on the same network.

③ Launch the Discovery application

The app displays all Shure devices that feature a GUI.

④ Identify the hardware

Double-click on a device to open its GUI in a web browser.

⑤ Bookmark the device's web application (recommended)

Bookmark the device's DNS name to access the GUI without the Shure Discovery app.

Web Application Browser Compatibility

The web application is compatible with all HTML5-supported browsers. To ensure the best performance, disabling hardware acceleration and unused plug-ins
is recommended.

Accessing the Web Application without the Discovery App

If the Discovery application is not installed, the web application can be accessed by typing the DNS name into an internet browser. The DNS name is derived
from model of the unit, in combination with the last three bytes (six digits) of the MAC address, and ending in .local.

Format Example: If the MAC address of a unit is 00:0E:DD:AA:BB:CC, then the link is written as follows:
MXA910: http://MXA910-aabbcc.local

Using A Password

All settings are configurable by default. To protect settings with a password, open the Settings menu and select the General tab. In this screen, passwords can
be created or changed.

Once a password has been set, a Read-Only option appears on the log-in screen. In Read-Only mode, device parameters can be viewed, but not edited. Device
identification remains active.

Designer System Configuration Software

Designer System Configuration Software enables integrators and system planners to design accurate audio coverage for installations using multiple Shure
MXA910 Ceiling Array microphones. Accurately model meeting and presentation spaces by importing a floorplan, scaling your room, and positioning devices
around participant areas.

Designer allows you to edit coverage parameters before the microphone is installed: enter the microphone and ceiling height, add channels, and create accurate
coverage areas. After completing your design, simply export the device presets to upload and fine-tune on site.

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Features

• Design audio coverage for installations using Shure MXA 910 Ceiling Array Microphones

• Add multiple devices to create larger and more complex installations

• Easily export device presets for individual locations or full projects

• Organize installations for multiple rooms, buildings, and clients

• Save time and travel expenses by importing a floorplan and using virtual devices to design your system

• Accurately scale floor plans and reference photos for precise device setup

• Share project files with other Designer users so that multiple people can work on a project

Downloading the Application

Download the application and learn more at www.shure.com/designer.

Firmware Updates

Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are developed to incorporate additional
features and enhancements. To take advantage of design improvements, new versions of the firmware can be uploaded and installed using the Shure Update
Utility. Software is available for download from http://www.shure.com.

Important: When components are connected through the Shure MXW Audio Network Interface, their firmware must be updated on one device at a time prior
to updating the MXW Audio Network Interface firmware. Attempting to update all devices at once will cause the interface to reboot after its firmware is updated,
and the connection to other networked components will be lost.

Perform the following steps to update the firmware:
CAUTION! Ensure the device has a stable network connection during the update. Do not turn off the device until the update is complete.

1. Connect the device and computer to the same network (set to the same subnet).

2. Download Shure Update Utility app and install it.

3. Open the application.

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4. Click Check For Updates... button to view new firmware versions available for download.

5. Select the desired firmware and press Downloadto download it to the Firmware Library.

6. From the Update Devices tab, select the new firmware and press Send Updates... to begin the firmware update, which overwrites the existing firmware on
the device.

Firmware Release Requirements

All devices comprise a network with multiple communications protocols that work together to ensure proper operation. The recommended best practice is that
all devices are on an identical release. To view the firmware version of each device on the network, open the component user interface, and look under Set­tings>About.

The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level, 6 is the Minor firmware level, and 2 is the
Patch firmware level.) At minimum, devices that operate on the same subnet should have identical MAJOR and MINOR release numbers.

• Devices of different MAJOR releases are not compatible.

• Differences in the PATCH firmware release level may introduce undesired inconsistencies.

Microphone Configuration

Software Overview

Software Workflow
The web application is accessed through a web browser, from a computer on the same network. It allows administrators and technicians to control:

Coverage: Adjust lobe width and location, select templates, save or load presets, customize light bar settings, and run automatic setup.
Channels: Adjust and monitor channel levels, mute channels or channel groups, configure automix settings, and adjust equalizer settings.
Settings: Control network IP settings, device name, passwords, languages, firmware identification, and device reset.

Software Workflow Basics

Think of each lobe as an individual microphone. If there were 8 microphones on the table, each one could be physically moved according to seating arrangements,
and would be plugged into a mixer with independent gain and channel controls. With the Microflex Advance Ceiling Array Microphone, the web application de­livers control over the physical coverage and audio channel settings, with user presets to quickly switch between configurations. Each lobe is moved according
to seating arrangements, with three width settings to change the size of the coverage area. Independent mixer channels control the level and audio properties
for each lobe.

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Coverage View

Channels View

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Each lobe is represented graphically and can be dragged into place. A corresponding mixer channel provides control over audio settings for each lobe.

Configuring Microphone Coverage

Select the Coverage section inside the Configuration tab to access the coverage configuration tools.

Step 1: Set Microphone Properties

1. Set the Units to feet or meters, according to your preference.

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2. Enter a value for the microphone height. This distance is between the floor and the microphone height.

3. If necessary, use the orientation tool at the bottom of the workspace to rotate the configuration view to match the installer's perspective. Use the degree
value or the microphone LED in the workspace to confirm the position.

Step 2: Select a Template

Select a template that is the closest match to the seating scenario.

Step 3: Set Coverage

Lobes can be automatically or manually positioned. The Auto Position feature detects sound from a specific area when the microphone has already been installed.
Manual positioning is useful for designers, when the room has been specified but the microphone has not yet been installed.

Automatic Positioning

Automatic positioning determines the talker position (X/Y values) and the talker height through a simple soundcheck.

1. Select a channel to position the lobe.

2. Choose Auto Position in the Channel Properties section to start the process.

3. Follow the directions provided for each step presented in the software.

4. Repeat for each channel as needed.

Best Practices

• Verify that the microphone height has been accurately entered in the Array Properties.

• Use speech as the sound source. Do not use test tones.

• Eliminate noise sources in the room if possible, such as projectors or fans.

• For the best acoustics, talkers should not be directly against a wall or in a corner, as acoustic reflections can reduce aiming accuracy.

• Speak from the exact location where the lobe should be positioned. It is important to match the height (sitting or standing), as talker height is determined
through automatic positioning.

• If a lobe needs to cover an area with multiple talkers, talk from the center of the region. Manual adjustments may be necessary after the lobe is positioned
to ensure the entire area is covered.

Manual Positioning

1. Move lobes to cover the appropriate areas.
⁃ Lobes are independently selectable and can be moved anywhere within the maximum allowed coverage area. If dragged outside of this region, lobes

turn red and revert back to the last acceptable position.

⁃ Lobes can be positioned in two ways: drag them into place, or manually enter a distance from the microphone. Distance values are X and Y along the

grid, with the microphone centered at 0.

⁃ Use the grid to measure the precise placement of the lobe.

2. Enter the talker height by selecting a lobe and providing the value in the Channel Properties. This ensures accurate aiming.

Using the Reference Grid

The grid provides a frame of reference to show distances relative to the center of the microphone. The selected unit (feet/meters) applies to the grid, so make
sure it has been set appropriately. If the distances between the talkers and the microphone are known, the grid can visually verify that the lobe placement is
correct.
Note: Values to the left of the microphone on the horizontal X-axis, and below the microphone on the vertical Y-axis are measured as negative values. When
the rotate feature is used, the grid values change to match the new perspective.

Adding and Removing Channels

To add channels into the workspace, use the Add Channel button located above the workspace.
To remove a channel, select a lobe and select Remove Channel, located under the Channel Properties. The delete key may also be used to remove the selected

channel.

Step 4: Adjust Lobe Width

Independent width control makes it possible for some lobes to capture individual talkers (narrow), while other lobes cover multiple talkers (wide).

To change a lobe width:

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55°

45°

35°

6 ft

3.8 ft

5 ft

6.2 ft

Shure IncorporatedMXA910 Ceiling Array Microphone

1. Select Configuration in the web application

2. Select a lobe in the room view to reveal the channel properties menu

3. Choose a channel width setting from the pull-down menu. The width is calculated and displayed, based on the lobe location and ceiling height.

Lobe Width Settings:

• Narrow (35°)

• Medium (45°)

• Wide (55°)

Lobe widths for the three settings with the microphone 6 feet above a table

Adjusting Levels

Gain levels on Microflex®Advance™ microphones must be set for each saved coverage preset to ensure optimized gain structure for all seating scenarios.
Always adjust the levels before making any changes to automix settings to ensure the best performance.

1. Perform a level check for each coverage area, using a typical speech volume. Adjust the faders so the meters are peaking at approximately -20 dBFS.

2. Adjust the equalizer settings to optimize speech intelligibility and minimize noise (such as low-frequency rumble caused by HVAC systems).

3. If equalizer settings cause a significant increase or decrease in levels, make any necessary level adjustments according to step 1.

Parametric Equalizer

Maximize audio quality by adjusting the frequency response with the parametric equalizer.

Common equalizer applications:

• Improve speech intelligibility

• Reduce noise from HVAC systems or video projectors

• Reduce room irregularities

• Adjust frequency response for reinforcement systems

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Filters

Frequency

Gain

Q

Width

Shure IncorporatedMXA910 Ceiling Array Microphone

Setting Filter Parameters

Adjust filter settings by manipulating the icons in the frequency response graph, or by entering numeric values. Disable a filter using the check-box next to the
filter.

Filter Type

Only the first and last band have selectable filter types.

Parametric: Attenuates or boosts the signal within a customizable frequency range
Low Cut: Rolls off the audio signal below the selected frequency
Low Shelf: Attenuates or boosts the audio signal below the selected frequency
High Cut: Rolls off the audio signal above the selected frequency
High Shelf: Attenuates or boosts the audio signal above the selected frequency

Frequency

Select the center frequency of the filter to cut/boost

Gain

Adjusts the level for a specific filter (+/- 30 dB)

Q

Adjusts the range of frequencies affected by the filter. As this value increases, the bandwidth becomes thinner.

Width

Adjusts the range of frequencies affected by the filter. The value is represented in octaves.
Note: the Q and width parameters affect the equalization curve in the same way. The only difference is the way the values are represented.

Copy, Paste, Import, and Export Equalizer Channel Settings

These features make it simple to use effective equalizer settings from a previous installation, or simply accelerate configuration time.

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Copy and Paste

Use to quickly apply the same PEQ setting across multiple channels.

1. Select the channel from the pull-down menu in the PEQ screen.

2. Select Copy

3. In the pull-down menu, select the channel to apply the PEQ setting and select Paste.

Note: Does not apply to MXA310.

Import and Export

Use to save and load PEQ settings from a file on a computer. This is useful for creating a library of reusable configuration files on computers used for system
installation.

Export

Choose a channel to save the PEQ setting, and select Export to file.

Import

Choose a channel to load the PEQ setting, and select Import from file.

When to Use the Channel and Automix Equalizers

Apply Automix EQ to make system-wide changes, such as a treble boost to improve speech clarity. Use Channel EQ to make adjustments to a specific channel.
For example, to reduce unwanted noise picked up by only one channel.

Note: The equalizer can only be assigned to a single channel on the MXA310.

Equalizer Applications

Conferencing room acoustics vary based on room size, shape, and construction materials. Use the guidelines in following table.

Suggested SettingsEQ Application

Add a high shelf filter to boost frequencies greater than 1 kHz by 3-6 dBTreble boost for improved speech intelligibility

Add a low cut filter to attenuate frequencies below 200 HzHVAC noise reduction

Identify the specific frequency range that "excites" the room:

1.Set a narrow Q value

Reduce flutter echoes and sibilance

Reduce hollow, resonant room sound

frequencies between 1 kHz and 6 kHz to pinpoint the range of flutter echoes

minimize the unwanted room sound

Identify the specific frequency range that "excites" the room:

frequencies between 300 Hz and 900 Hz to pinpoint the resonant frequency

minimize the unwanted room sound

2.Increase the gain to between +10 and +15 dB, and then experiment with

or sibilance

3.Reduce the gain at the identified frequency (start between -3 and -6 dB) to

1.Set a narrow Q value

2.Increase the gain to between +10 and +15 dB, and then experiment with

3.Reduce the gain at the identified frequency (start between -3 and -6 dB) to

Custom Presets

Use presets to quickly save and recall settings. Up to 10 presets can be stored on each device to match various seating arrangements. A preset saves all device
settings except for the Device Name, IP Settings, and Passwords. Importing and exporting presets into new installations saves time and improves workflow.
When a preset is selected, the name displays above the preset menu. If changes are made, an asterisk appears next to the name.

Note: Use the default settings preset to revert to the factory configuration (excludes Device Name, IP Settings, and Passwords).

Open the presets menu to reveal preset options:

save as preset:

Saves settings to the device

load preset:

Opens a configuration from the device

import from file:

Downloads a preset file from a computer onto the device. Files may be selected through the browser or dragged into the import window.

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export to file:

Saves a preset file from the device onto a computer

Mute and Fader Groups

Mute / Fader Groups
Add channels to a Mute group or Fader group to link the corresponding controls together. For example, if channels 1, 2, and 3 are added to a Mute group,
muting any of those individual channels will mute all of the grouped channels.

Automix Channel

This channel automatically mixes the audio from all channels to deliver a convenient, single output. The automix channel is always active. To use it, simply route
the channel in Dante™ Controller to the desired output.

There are two ways to access AUTOMIX settings:

From the configuration screen:

1. Select Configuration

2. Open the AUTOMIX tab

From the channels screen:

1. Select Channels

2. In the AUTOMIX channel, select the AUTOMIX button

Automix Settings

Leave Last Mic On

Keeps the most recently used microphone channel active. The purpose of this feature is to keep natural room sound in the signal so that meeting participants
on the far end know the audio signal has not been interrupted.

Gating Sensitivity

Changes the threshold of the level at which the gate is opened

Off Attenuation

Sets the level of signal reduction when a channel is not active

Hold Time

Sets the duration for which the channel remains open after the level drops below the gate threshold

Maximum Open Channels

Sets the maximum number of simultaneously active channels

Priority

When selected, this channel gate activates regardless of the number of maximum open channels.

Automix Modes

Classic

Classic mode emulates the Shure SCM820 automixer (in its default settings). It is renowned for fast-acting, seamless channel gating and consistent perceived
ambient sound levels. Off-attenuation in this mode is fixed at -20 dB per channel, regardless of the number of open channels.

Smooth

In Smooth mode, Off-attenuation settings for each channel are scaled, depending on the number of open channels. The scaled gain structure helps to reduce
noise when there is a high channel count. When fewer channels are used, the lower off-attenuation provides transparent gating.

Off-attenuation (dB)Number of channels enabled

-52

-83

-104

-125

-136

-147

-158

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Use the far-end audio as a reference signal to the MXA910 to prevent the loudspeakers from activating the microphone.

Audio in from far end

Audio out to far end

Shure IncorporatedMXA910 Ceiling Array Microphone

Custom

Custom mode provides control over all automixing parameters. This mode is useful when adjustments must be made to one of the preset modes to fit a partic­ular application. If parameters are changed in smooth or classic mode, custom mode automatically activates.

Manual

Manual mode sums all active tracks and sends the summed signal over a single Dante output. This provides the option to route the signal for reinforcement or
recording, without enabling automixing. The settings from the faders in the standard monitoring view apply to the summed output.

Echo Reduction

In audio conferencing, a talker may hear their voice echo as a result of the microphone capturing far-end audio from loudspeakers.

The echo reduction feature prevents the far-end signal from activating the microphone. Ideal for installations in which per-channel DSP echo cancellation is not
within a project budget, echo reduction is highly effective for connecting directly to a computer or video codec which hosts a single-channel echo canceller.

How It Works

An echo reference signal from the far end is routed through Dante Controller software to the microphone's Intellimix processing algorithm. The processor uses
this signal to prevent the microphone from gating on and capturing audio from the loudspeakers.

Enabling Echo Reduction

1. Use Dante Controller software to route the incoming far end audio signal to the Echo Suppression Reference In channel on the MXA910.

2. In the MXA910 web application, enter Configuration> AUTOMIX

3. Enable echo reduction by selecting a strength setting in the pull-down menu. Soft, medium, and hard settings provide far-end attenuation and apply gain to
the reference channel to ensure proper gating.

Note: the off-attenuation setting changes to -56 dB, and the Leave last microphone on setting is set to OFF when echo reduction is enabled.

AES67

AES67 is a networked audio standard that enables communication between hardware components which use different IP audio technologies. This Shure device
supports AES67 for increased compatibility within networked systems for live sound, integrated installations, and broadcast applications.

The following information is critical when transmitting or receiving AES67 signals:

• Update Dante Controller software to the newest available version to ensure the AES67 configuration tab appears

• AES67 must be disabled in Dante Controller before turning encryption on or off in the web application for the Shure device.

• AES67 can not operate when the transmit and receive devices both support Dante. It can only be used when two or more protocols are being used.

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• Separate Dante and AES67 flows can operate simultaneously. The total number of flows is determined by the maximum flow limit of the device.

Sending Audio from a Shure Device

All AES67 configuration is managed in Dante Controller software. For more information, refer to the Dante Controller user guide.

1. Open the Shure transmitting device in Dante Controller

2. Enable AES67

3. Reboot the Shure device.

4. Create AES67 flows according to the instructions in the Dante Controller user guide.

Receiving Audio from a Device Using a Different Audio Network Protocol

Third-party devices: When the hardware supports SAP, flows are identified in the routing software that the device uses. Otherwise, to receive an AES67 flow,
the AES67 session ID and IP address are required.

Shure devices: The transmitting device must support SAP. In Dante Controller, a transmit device ( appears as an IP address) can be routed like any other Dante
device.

Encryption

Audio is encrypted with the Advanced Encryption Standard ( AES -256), as specified by the US Government National Institute of Standards and Technology
(NIST) publication FIPS-197. Shure devices that support encryption require a passphrase to make a connection. Encryption is not supported with third-party
devices.

To activate encryption:

1. Open the Settings menu and select the General tab.

2. Select the Enable Encryption checkbox.

3. Enter a passphrase. All devices must use the same passphrase to establish an encrypted connection.

Important: For encryption to work:

• Encryption must be universally enabled or disabled on all connected Shure devices

• AES67 must be disabled in Dante Controller to turn encryption on or off. AES67 encryption is currently not supported.

Networking and Dante

Digital Audio Networking

Dantetm digital audio is carried over standard Ethernet and operates using standard Internet Protocols. Dante provides low latency, tight clock synchronization,
and high Quality-of-Service (QoS) to provide reliable audio transport to a variety of Dante devices. Dante audio can coexist safely on the same network as IT
and control data, or can be configured to use a dedicated network.

Switch Recommendations for Dante Networking

In addition to the basic networking requirements, Dante audio networks should use a Gigabit network switch or router with the following features:

• Gigabit ports

• Quality of Service (QoS) with 4 queues

• Diffserv (DSCP) QoS, with strict priority

• Recommended: A managed switch to provide detailed information about the operation of each network link (port speed, error counters, bandwidth used)

Cable Requirements

Always use Cat5E cable or higher.

QoS (Quality of Service) Settings

QoS Settings
QoS settings assign priorities to specific data packets on the network, ensuring reliable audio delivery on larger networks with heavy traffic. This feature is
available on most managed network switches. Although not required, assigning QoS settings is recommended.

Note: Coordinate changes with the network administrator to avoid disrupting service.

To assign QoS values, open the switch interface and use the following table to assign Dante™ -associated queue values.

• Assign the highest possible value (shown as 4 in this example) for time-critical PTP events

• Use descending priority values for each remaining packet.

Table provided courtesy of Audinate

®

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BinaryDecimalHexDSCP LabelUsagePriority

111000560x38CS7Time-critical PTP eventsHigh (4)

101110460x2EEFAudio, PTPMedium (3)

00100080x08CS1(reserved)Low (2)

00000000x00BestEffortOther trafficNone (1)

Note: Switch management may vary by manufacturer and switch type. Consult the manufacturer's product guide for specific configuration details.

For more information on Dante requirements and networking, visit www.audinate.com.

Networking Terminology

PTP (Precision Time Protocol): Used to synchronize clocks on the network
DSCP (Differentiated Services Code Point): Standardized identification method for data used in layer 3 QoS prioritization

Networking

Networking Best Practices

Use the following best practices when setting up a network to ensure reliable communication:

• Always use a "star" network topology by connecting each component directly to the switch or router.

• Connect all Shure networked devices to the same network and set to the same subnet. This applies to all devices that audio signals must be routed between
(managed through Dante Controller). It is also required in order to open the web application for a device.

• Devices on separate networks require an audio processor or conferencing software to carry audio between them. See the system planning and gear require­ments section for network setup information and configuration examples.

• Use only 1 DHCP server per network. Disable DHCP addressing on additional servers.

• Power on the switch and DHCP server prior to MXA equipment.

• To expand the network, use multiple Ethernet switches in a star topology.

• All devices must be at the same firmware revision level.

Network Audio and Shure Control Data

Microflex®Advance™ devices transport two types of data over the network: Shure Control and Network Audio.

Shure Control

The Shure Control carries data for the control software operation, firmware updates and 3rd party control systems (AMX, Crestron).

Network Audio

This network carries both the Dante digital audio and the control data for Dante Controller. The network audio requires a wired, gigabit Ethernet connection to
operate.

Device IP Settings

Configure IP

Sets IP mode of the selected network interface:

• Auto (DHCP): For automatic assignment of IP addresses.

• Manual (Static): For Static IP addresses.

IP Settings

View and edit the IP Address, Subnet Mask, and Gateway for each network interface.

MAC Address

The network interface's unique identification.

Configuring IP Settings

IP configurations are managed through the web application. By default, they are set to Automatic (DHCP) mode. DHCP mode enables the devices to accept IP
settings from a DHCP server, or automatically fall back to Link-Local settings when no DHCP is available. IP addresses may also be manually set.

To configure the IP properties, follow these steps:

1. Open the web application.

2. Go to the Settings tab and select Network.

3. Select Auto or Manual. If Auto is used, addresses will be automatically assigned. For Manual setup, follow the instructions on manual configuration.

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Manually Assigning Static IP Address

To manually assign IP addresses, follow these steps:

1. Open the web application.

2. Go to the Settings tab and select Network.

3. Select Manual as the Configure IP setting.

4. Enter the IP settings.

Setting Latency

Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for variances in latency time between devices and
channels, Dante has a predetermined selection of latency settings. When the same setting is selected, it ensures that all Dante devices on the network are in
sync.

The latency setting for Dante devices should be set according to the number of switches in the network.

Use Audinate's Dante Controller software to change the latency setting.

Latency Recommendations

Maximum Number of SwitchesLatency Setting

30.25 ms

50.5 ms (default)

101 ms

10+2 ms

Operating the Control Software over Wi-Fi

When operating the web application over Wi-Fi, it’s important to set up the wireless router properly for best performance. The system employs several standard­based protocols that rely on multicast. Wi-Fi treats broadcast and multicast packets differently than general packets for backward compatibility reasons. In some
cases, the Wi-Fi router will limit the multicast packet transmission rate to a value that is too slow for web application to properly operate.

Wi-Fi routers typically support 802.11b, 802.11a/g, and/or 802.11n standards. By default, many Wi-Fi routers are configured to allow older 802.11b devices to
operate over the network. In this configuration, these routers will automatically limit the multicast data rates (or sometimes referred to as ‘basic rate’, or ‘management
rate’) to 1-2Mbps.

Note: A Wi-Fi connection can only be used for the control software. Network audio cannot be transmitted over Wi-Fi.
Tip: For larger wireless microphone configurations, it’s recommended to increase the multicast transmission rate to provide adequate bandwidth.
Important: For best performance, use a Wi-Fi router that does not limit the multicast rate to 1-2 Mbps.

Shure recommends the following Wi-Fi router brands:

• Cisco

• Linksys

• Apple

Packet Bridge

Packet bridge enables an external controller to obtain IP information from the control interface of a Shure device. To access the packet bridge, an external
controller must send a query packet over unicast UDP* to port 2203 on the Dante interface of the Shure device.

1. Send a UDP packet with a minimum 1-byte payload .
Note: The maximum accepted payload 140 bytes. Any content is allowed.

2. The Shure device will send a response packet over unicast UDP to the controller, using a destination UDP port identical to the source port of the query
packet. The payload of the response packet follows this format:

ContentBytes

IP address, as 32-bit unsigned integer in network order0-3

Subnet mask, as 32-bit unsigned integer in network order4-7

MAC address, as array of 6 bytes8-13

Note: The Shure device should respond in less than one second on a typical network. If there is no response, try sending the query again after verifying
the destination IP address and port number.

*UDP: User Datagram Protocol

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IP Ports and Protocols

427

5353

5568

8427

tcp/udp

udp

udp

udp

Shure IncorporatedMXA910 Ceiling Array Microphone

Factory DefaultDescriptionProtocolTCP/UDPPort

ClosedRequired for firmware updates (otherwise closed)FTPtcp21

ClosedNot supportedSSHtcp22

ClosedStandard console interfaceTelnettcp23

OpenDynamic Host Configuration ProtocolDHCPudp68

OpenRequired to launch embedded web serverHTTPtcp80*
OpenRequired for inter-device communicationSLP†

ClosedNot supportedHTTPStcp443

ClosedNot supportedSNMPtcp161

ClosedNot supportedSNMPtcp162

OpenRequired for 3rd party control stringsASCIItcp2202
OpenRequired for device discoverymDNS†
OpenRequired for inter-device communicationSDT†

PasswordDebug console interfaceTelnettcp8023

OpenRequired for web applicationHTMLtcp8180*
OpenRequired for inter-device communicationMultcast SLP†

OpenRequired for Shure firmware updateTelnettcp64000

DescriptionProtocolTCP/UDPPort

Used by DanteSNMPudp162

4321,

14336-14600

[4440, 4444,

4455]*

[8700-8706,

8800]*

0 1

udp[319-320]*

udp5353

PTP†

Required for packet bridgeCustomudp2203

mDNS†

Dante clocking

Dante audioDanteudp

Dante audio routingDanteudp

Used by Dante

Dante Control and MonitoringDanteudp

Dante ControllerDanteudp8751

Used by DanteDanteudp16000-65536

Using a Third-Party Control System

Control Systems
The microphone receives logic commands over the network. Many parameters controlled through the web application can be controlled through a third party
control system, using the appropriate command string.

Common applications:

• Mute

• LED color and behavior

• Loading presets

• Adjusting levels

0

*These ports must be open on the PC or control system to access the device through a firewall.

1

†These protocols require multicast. Ensure multicast has been correctly configured for your network.

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A complete list of command strings is available in the device help or from www.shure.com.

MXA910 Microflex®Advance™ Command Strings

Command Strings
The device is connected via Ethernet to a control system, such as AMX, Crestron or Extron.

Connection: Ethernet (TCP/IP; select “Client” in the AMX/Crestron program)
Port: 2202

Conventions

The device has 4 types of strings:

GET

Finds the status of a parameter. After the AMX/Crestron sends a GET command, the MXA910 responds with a REPORT string

SET

Changes the status of a parameter. After the AMX/Crestron sends a SET command, the MXA910 will respond with a REPORT string to indicate the new value
of the parameter.

REP

When the MXA910 receives a GET or SET command, it will reply with a REPORT command to indicate the status of the parameter. REPORT is also sent by
the device when a parameter is changed on the MXA910 or through the GUI.

SAMPLE

Used for metering audio levels.

All messages sent and received are ASCII. Note that the level indicators and gain indicators are also in ASCII

Most parameters will send a REPORT command when they change. Thus, it is not necessary to constantly query parameters. The MXA910 will send a REPORT
command when any of these parameters change.

The character “x” in all of the following strings represents the channel of the MXA910 and can be ASCII numbers 0 through 9 as in the following table.

Command Strings (Common)

< REP MODEL {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >

< REP SERIAL_NUM {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >

Command String:

< GET x ALL >

MXA910 Response:

< REP ... >

Command String:

< GET MODEL >

MXA910 Response:

Command String:

< GET SERIAL_NUM >

MXA910 Response:

Command String:

< GET FW_VER >

All channels0

Individual channels1 through 8

Automix output9

Get All

Where x is ASCII channel number: 0 through 9.

Use this command on first power on to update the

status of all parameters.

The MXA910 responds with individual Report

strings for all parameters.

Get Model Number

Where yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy is 32

characters of the model number.The MXA910

always responds with a 32 character model

number.

Get Serial Number

Where yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy is 32

characters of the serial number.The MXA910

always responds with a 32 character serial number .

Get Firmware Version

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MXA910 Response:

< REP FW_VER {yyyyyyyyyyyyyyyyyy} >

Get Audio IP Address

Command String:

< GET IP_ADDR_NET_AUDIO_PRIMARY >

MXA910 Response:

< REP IP_ADDR_NET_AUDIO_PRIMARY {yyyyyyyyyyyyyyy} >

Get Audio Subnet Address

Command String:

< GET IP_SUBNET_NET_AUDIO_PRIMARY >

MXA910 Response:

< REP IP_SUBNET_NET_AUDIO_PRIMARY {yyyyyyyyyyyyyyy} >

Get Audio Gateway Address

Command String:

< GET IP_GATEWAY_NET_AUDIO_PRIMARY >

MXA910 Response:

< REP IP_GATEWAY_NET_AUDIO_PRIMARY {yyyyyyyyyyyyyyy} >

Get Channel Name

Command String:

< GET x CHAN_NAME >

MXA910 Response:

< REP x CHAN_NAME {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >

Get Device ID

Command String:

< GET DEVICE_ID >

MXA910 Response:

< REP DEVICE_ID {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >

Get Audio Gain

Command String:

< GET x AUDIO_GAIN_HI_RES >

MXA910 Response:

< REP x AUDIO_GAIN_HI_RES yyyy >

Set Audio Gain

Command String:

< SET x AUDIO_GAIN_HI_RES yyyy >

MXA910 Response:

< REP x AUDIO_GAIN_HI_RES yyyy >

Increase Audio Gain by n dB

Command String:

< SET x AUDIO_GAIN_HI_RES INC nn >

MXA910 Response:

< REP x AUDIO_GAIN_HI_RES yyyy >

Decrease Audio Gain by n dB

Where yyyyyyyyyyyyyyyyyy is 18 characters.The

MXA910 always responds with 18 characters.

Where yyyyyyyyyyyyyyy is a 15 digit IP address.

Where yyyyyyyyyyyyyyy is a 15 digit subnet

address.

Where yyyyyyyyyyyyyyy is a 15 digit gateway

address.

Where x is ASCII channel number: 0 through 9.

Where yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy is 31

characters of the channel name.The MXA910

always responds with a 31 character name.

The Device ID command does not contain the x

channel character, as it is for the entire device.

Where yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy is 31
characters of the device ID.The MXA910 always

responds with a 31 character device ID.

Where x is ASCII channel number: 1 through 9.

Channel number 0 (all channels) is not valid for this

command.

Where yyyy takes on the ASCII values of 0000 to

1400. yyyy is in steps of one-tenth of a dB.

Where yyyy takes on the ASCII values of 0000 to

1400. yyyy is in steps of one-tenth of a dB.

Where yyyy takes on the ASCII values of 0000 to

1400.

Where nn is the amount in one-tenth of a dB to

increase the gain. nn can be single digit ( n ),

double digit ( nn ), triple digit ( nnn ).

Where yyyy takes on the ASCII values of 0000 to

1400.

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Command String:

< SET x AUDIO_GAIN_HI_RES DEC nn >

MXA910 Response:

< REP x AUDIO_GAIN_HI_RES yyyy >

Get Channel Audio Mute

Command String:

< GET x AUDIO_MUTE >

MXA910 Response:

< REP x AUDIO_MUTE ON >

< REP x AUDIO_MUTE OFF >

Mute Channel Audio

Command String:

< SET x AUDIO_MUTE ON >

MXA910 Response:

< REP x AUDIO_MUTE ON >

Unmute Channel Audio

Command String:

< SET x AUDIO_MUTE OFF >

MXA910 Response:

< REP x AUDIO_MUTE OFF >

Toggle Channel Audio Mute

Command String:

< SET x AUDIO_MUTE TOGGLE >

MXA910 Response:

< REP x AUDIO_MUTE ON >

< REP x AUDIO_MUTE OFF >

Get Device Audio Mute

Command String:

< GET DEVICE_AUDIO_MUTE >

MXA910 Response:

< REP DEVICE_AUDIO_MUTE ON >

< REP DEVICE_AUDIO_MUTE OFF >

Mute Device Audio

Command String:

< SET DEVICE_AUDIO_MUTE ON >

MXA910 Response:

< REP DEVICE_AUDIO_MUTE ON >

Unmute Device Audio

Command String:

< SET DEVICE_AUDIO_MUTE OFF >

MXA910 Response:

< REP DEVICE_AUDIO_MUTE OFF >

Toggle Device Audio Mute

Command String:

< SET DEVICE_AUDIO_MUTE TOGGLE >

Where nn is the amount in one-tenth of a dB to

decrease the gain. nn can be single digit ( n ),

double digit ( nn ), triple digit ( nnn ).

Where yyyy takes on the ASCII values of 0000 to

1400.

Where x is ASCII channel number: 0 through 9.

Channel Audio Mute is pre-meter

The MXA910 will respond with one of these strings.

The MXA910 will respond with one of these strings.

Device Audio Mute is post-meter.

The MXA910 will respond with one of these strings.

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MXA910 Response:

< REP DEVICE_AUDIO_MUTE ON >

< REP DEVICE_AUDIO_MUTE OFF >

Get Output Clip Status

Command String:

< GET x AUDIO_OUT_CLIP_INDICATOR >

MXA910 Response:

< REP x AUDIO_OUT_CLIP_INDICATOR ON >

< REP x AUDIO_OUT_CLIP_INDICATOR OFF >

Flash Lights on Microphone

Command String:

< SET FLASH ON >

< SET FLASH OFF >

MXA910 Response:

< REP FLASH ON >

< REP FLASH OFF >

Get Metering Rate

Command String:

< GET METER_RATE >

Shure IncorporatedMXA910 Ceiling Array Microphone

The MXA910 will respond with one of these strings.

Where x is ASCII channel number: 0 through 9. It

is not necessary to continually send this command.

The MXA910 will send a REPORT message

whenever the status changes.

The MXA910 will respond with one of these strings.

Send one of these commands to the MXA910.The

flash automatically turns off after 30 seconds.

The MXA910 will respond with one of these strings.

MXA910 Response:

< REP METER_RATE sssss >

< SAMPLE aaa bbb ccc ddd eee fff ggg hhh iii >

Turn Metering On

Command String:

< SET METER_RATE sssss >

MXA910 Response:

< REP METER_RATE sssss >

< SAMPLE aaa bbb ccc ddd eee fff ggg hhh iii >

Stop Metering

Command String:

< SET METER_RATE 0 >

Where aaa, bbb, etc is the v alue of the audio level

received and is 000-060.

aaa = output 1
bbb = output 2

ccc = output 3
ddd = output 4
eee = output 5

fff = output 6
ggg = output 7
hhh = output 8

iii = output 9

Where sssss is the metering speed in milliseconds.
Setting sssss=0 turns metering off. Minimum setting

is 100 milliseconds. Metering is off by default.

Where aaa, bbb, etc is the v alue of the audio level

received and is 000-060.

aaa = output 1
bbb = output 2

ccc = output 3
ddd = output 4
eee = output 5

fff = output 6
ggg = output 7
hhh = output 8

iii = output 9

A value of 00000 is also acceptable.

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MXA910 Response:

< REP METER_RATE 00000 >

Get Audio Peak Level

Command String:

< GET x AUDIO_IN_PEAK_LVL >

MXA910 Response:

< REP x AUDIO_IN_PEAK_LVL nnn >

Get Audio RMS Level

Command String:

< GET x AUDIO_IN_RMS_LVL >

MXA910 Response:

< REP x AUDIO_IN_RMS_LVL nnn >

Get Preset

Command String:

< GET PRESET >

MXA910 Response:

< REP PRESET nn >

Set Preset

Command String:

< SET PRESET nn >

MXA910 Response:

< REP PRESET nn >

Get Preset Name

Command String:

< GET PRESET1 >
< GET PRESET2 >
< GET PRESET3 >

etc

MXA910 Response:

< REP PRESET1 {yyyyyyyyyyyyyyyyyyyyyyyyy} >
< REP PRESET2 {yyyyyyyyyyyyyyyyyyyyyyyyy} >
< REP PRESET3 {yyyyyyyyyyyyyyyyyyyyyyyyy} >

etc

Get Gate Out Status

Command String:

< GET x AUTOMIX_GATE_OUT_EXT_SIG >

MXA910 Response:

< REP x AUTOMIX_GATE_OUT_EXT_SIG ON >

< REP x AUTOMIX_GATE_OUT_EXT_SIG OFF >

Get LED State

Command String:

< GET DEV_LED_IN_STATE >

MXA910 Response:

< REP DEV_LED_IN_STATE OFF >

< REP DEV_LED_IN_STATE ON >

Set LED State

Shure IncorporatedMXA910 Ceiling Array Microphone

Where nnn is the audio level and is 000-060.

Where nnn is the audio level and is 000-060.

Where nn is the preset number 01-10.

Where nn is the preset number 1-10. (Leading z ero

is optional when using the SET command).

Where nn is the preset number 01-10.

Send one of these strings to the MXA910.

Whereyyyyyyyyyyyyyyyyyyyyyyyyy is 25 characters
of the preset name.The MXA910 always responds

with a 25 character preset name

Where x is ASCII channel number: 0 through 8. It

is not necessary to continually send this command.

The MXA910 will send a REPORT message

whenever the status changes.

The MXA910 will respond with one of these strings.

The MXA910 will respond with one of these strings.

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Command String:

< SET DEV_LED_IN_STATE OFF >

< SET DEV_LED_IN_STATE ON >

MXA910 Response:

< REP DEV_LED_IN_STATE OFF >

< REP DEV_LED_IN_STATE ON >

Get LED Brightness

Command String:

< GET LED_BRIGHTNESS >

MXA910 Response:

< REP LED_BRIGHTNESS n >

Set LED Brightness

Command String:

< SET LED_BRIGHTNESS n >

MXA910 Response:

< REP LED_BRIGHTNESS n >

Get LED Mute Color

Command String:

< GET LED_COLOR_MUTED >

MXA910 Response:

< REP LED_COLOR_MUTED nnnn >

Set LED Mute Color

Command String:

< SET LED_COLOR_MUTED nnnn >

MXA910 Response:

< REP LED_COLOR_MUTED nnnn >

Get LED Unmute Color

Command String:

< GET LED_COLOR_UNMUTED >

MXA910 Response:

< REP LED_COLOR_UNMUTED nnnn >

Set LED Unmute Color

Command String:

< SET LED_COLOR_UNMUTED nnnn >

MXA910 Response:

< REP LED_COLOR_UNMUTED nnnn >

Get LED Mute Flashing

Command String:

< GET LED_STATE_MUTED >

MXA910 Response:

< REP LED_STATE_MUTED nnn >

Set LED Mute Flashing

Command String:

< SET LED_STATE_MUTED nnn >

Shure IncorporatedMXA910 Ceiling Array Microphone

Send one of these commands to the MXA910.

The MXA910 will respond with one of these strings.

Where n can take on the following values:

0 = LED disabled

1 = LED dim

2 = LED default

Where n can take on the following values:

0 = LED disabled

1 = LED dim

2 = LED default

Where nnnn can be RED, GREEN, BLUE, PINK,

PURPLE, YELLOW, ORANGE, or WHITE

Where nnnn can be RED, GREEN, BLUE, PINK,

PURPLE, YELLOW, ORANGE, or WHITE

Where nnnn can be RED, GREEN, BLUE, PINK,

PURPLE, YELLOW, ORANGE, or WHITE

Where nnnn can be RED, GREEN, BLUE, PINK,

PURPLE, YELLOW, ORANGE, or WHITE

Where nnn can be ON, OFF, or FLASHING

Where nnn can be ON, OFF, or FLASHING

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MXA910 Response:

< REP LED_STATE_MUTED nnn >

Get LED Unmute Flashing

Command String:

< GET LED_STATE_UNMUTED >

MXA910 Response:

< REP LED_STATE_UNMUTED nnn >

Set LED Unmute Flashing

Command String:

< SET LED_STATE_UNMUTED nnn >

MXA910 Response:

< REP LED_STATE_UNMUTED nnn >

Get X-Axis Beam (Lobe) Steering

Command String:

< GET x BEAM_X >

MXA910 Response:

< REP x BEAM_X nnnn >

Set X-Axis Beam (Lobe) Steering

Command String:

< SET x BEAM_X nnnn >

MXA910 Response:

< REP x BEAM_X nnnn >

Get Y-Axis Beam (Lobe) Steering

Command String:

< GET x BEAM_Y >

MXA910 Response:

< REP x BEAM_Y nnnn >

Set Y-Axis Beam (Lobe) Steering

Command String:

< SET x BEAM_Y nnnn >

MXA910 Response:

< REP x BEAM_Y nnnn >

Get Beam (Lobe) Height

Command String:

< GET x BEAM_Z >

MXA910 Response:

< REP x BEAM_Z nnn >

Set Beam (Lobe) Height

Command String:

< SET x BEAM_Z nnn >

MXA910 Response:

< REP x BEAM_Z nnn >

Get Beam (Lobe) Width

Command String:

< GET x BEAM_W >

Shure IncorporatedMXA910 Ceiling Array Microphone

Where nnn can be ON, OFF, or FLASHING

Where nnn can be ON, OFF, or FLASHING

Where the X-Axis is parallel with the Shure logo.

Where nnnn is 0000-3048 in centimeters.The value

1524 is the centerline of the MXA910.

Where nnnn is 0000-3048 in centimeters.The value

1524 is the centerline of the MXA910.

Where the Y-Axis is perpendicular to the X-Axis.

Where nnnn is 0000-3048 in centimeters.The value

1524 is the centerline of the MXA910.

Where nnnn is 0000-3048 in centimeters.The value

1524 is the centerline of the MXA910.

Where height is the distance down from the

MXA910.

Where nnn is 000-914 in centimeters.

Where nnn is 000-914 in centimeters.

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MXA910 Response:

< REP x BEAM_W nnnn >

Set Beam (Lobe) Width

Command String:

< SET x BEAM_W nnnn >

MXA910 Response:

< REP x BEAM_W nnnn >

Reboot MXA910 (firmware > v2.0)

Command String:

< SET REBOOT >

MXA910 Response:

Get Error Events (firmware > v2.0)

Command String:

< GET LAST_ERROR_EVENT >

MXA910 Response:

< REP LAST_ERROR_EVENT {yyyyy} >

Get Low Shelf Filter (firmware > v2.0)

Command String:

< GET LOW_SHELF_FILTER >

MXA910 Response:

< REP LOW_SHELF_FILTER ON >

< REP LOW_SHELF_FILTER OFF >

Set Low Shelf Filter (firmware > v2.0)

Command String:

< SET LOW_SHELF_FILTER ON >

< SET LOW_SHELF_FILTER OFF >

< SET LOW_SHELF_FILTER TOGGLE >

MXA910 Response:

< REP LOW_SHELF_FILTER ON >

< REP LOW_SHELF_FILTER OFF >

Command String:

< SET LOW_SHELF_FILTER >

MXA910 Response:

< REP LOW_SHELF_FILTER ON >

< REP LOW_SHELF_FILTER OFF >

Get Network Audio Device Name

Command String:

< GET NA_DEVICE_NAME >

MXA910 Response:

< REP NA_DEVICE_NAME {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >

Get Network Audio Channel Name

Command String:

< GET xx NA_CHAN_NAME >

Where nnnn can be WIDE, MEDIUM, or NARRO W

Where nnnn can be WIDE, MEDIUM, or NARRO W

The MXA910 does not send a response for this

command

Where yyyy can be up to 128 characters.

The MXA910 will respond with one of these strings.

Send on of these commands to the MXA910

The MXA910 will respond with one of these strings.

The MXA910 will respond with one of these strings.

Where {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} is a
text string. Most devices allow device id to be up
to 31characters.Value is padded with spaces as

needed to ensure that 31 char are always reported.

Where xx is channel number All channels: 0

MXA910: 1-9, 9 being automix channel

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MXA910 Response:

< REP xx NA_CHAN_NAME {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >

Get Control Network MAC Address

Command String:

< GET CONTROL_MAC_ADDR >

MXA910 Response:

< REP CONTROL_ MAC_ADDR yy:yy:yy:yy:yy:yy >

Get Device Mute LED State

Command String:

< GET DEV_MUTE_STATUS_LED_STATE >

MXA910 Response:

< REP DEV_MUTE_STATUS_LED_STATE ON >

< REP DEV_MUTE_STATUS_LED_STATE OFF >

Restore Default Settings (firmware > v2.0)

Command String:

< SET DEFAULT_SETTINGS >

MXA910 Response:

< REP PRESET xx >

Get Active Mic Channels

Command String:

< GET NUM_ACTIVE_MICS >

MXA910 Response:

< REP NUM_ACTIVE_MICS x >

Get PEQ Filter Enable (firmware > v2.0)

Command String:

< GET xx PEQ yy >

MXA910 Response:

< REP xx PEQ yy ON >

< REP xx PEQ yy OFF >

Set PEQ Filter Enable (firmware > v2.0)

Command String:

< SET xx PEQ yy ON >

< SET xx PEQ yy OFF >

MXA910 Response:

< REP xx PEQ yy ON >

< REP xx PEQ yy OFF >

Get Automix Channel Solo Enable

Command String:

< GET x CHAN_AUTOMIX_SOLO_EN >

MXA910 Response:

< REP x CHAN_AUTOMIX_SOLO_EN ENABLE >

< REP x CHAN_AUTOMIX_SOLO_EN DISABLE >

Set Automix Channel Solo Enable

Where xx is channel number.Where

{yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} is 31 char

channel name.Value is padded with spaces as

needed to ensure that 31 char are always reported.

Where yy:yy:yy:yy:yy:yy is a 17 char literal string

formatted as 6 octets, each separated by a colon.

Example: 00:0E:DD:FF:F1:63

ON = MUTED OFF = UNMUTED

Request the device to set itself to default settings.

where xx = 00 if restore is successful

where x is number of active channels that takes on

values: MXA910: channels 1-8

Where xx is the PEQ block 01-04.Where yy is the

PEQ filter 01-04 within the block. 00 can be used

for all blocks or all filters.

Send one of these commands to the MXA910.

Where xx is the PEQ block 01-04.Where yy is the

PEQ filter 01-04 within the block. 00 can be used

for all blocks or all filters.

where x is channel number: 0 is not valid MXA910:

channels 1-8

where x is channel number: 0 is not valid MXA910:
channels 1-8; where sts indicates channel x's SOLO

state: ENABLE DISABLE

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Command String:

< SET x CHAN_AUTOMIX_SOLO_EN ENABLE >

< SET x CHAN_AUTOMIX_SOLO_EN DISABLE >

MXA910 Response:

< REP x CHAN_AUTOMIX_SOLO_EN ENABLE >

< REP x CHAN_AUTOMIX_SOLO_EN DISABLE >

Get Encryption Status (firmware > v2.0)

Command String:

< GET ENCRYPTION >

MXA910 Response:

< REP ENCRYPTION ON >

< REP ENCRYPTION OFF >

Get Flash

Command String:

< GET FLASH >

MXA910 Response:

< REP FLASH ON >

< REP FLASH OFF >

Set Flash

Command String:

< SET FLASH ON >

< SET FLASH OFF >

MXA910 Response:

< REP FLASH ON >

< REP FLASH OFF >

where x is channel number: 0 is not valid MXA910:
channels 1-8; where sts determines the requested

state of SOLO mode: ENABLE DISABLE

where x is channel number: 0 is not valid MXA910:
channels 1-8; where sts indicates channel x's SOLO

state: ENABLE DISABLE

Get device level encryption status;

Send one of these commands to the MXA910.

The MXA910 will respond with one of these

commands.

Send one of these commands to the MXA910.

The MXA910 will respond with one of these

commands.

Troubleshooting

Troubleshooting

Troubleshooting

Software lags in Google Chrome

browser

Sound quality is muffled or hollow

SolutionProblem

Problem is browser-related. Turn off

hardware acceleration option in

Chrome.

•Check that lobes have been

aimed to the desired area.

•Use equalizer to adjust frequency

response on a single channel or
on the automix channel. See the
equalizer applications for the ap-

propriate use.

Microphone does not show up in

device discovery

Audio is not present or is

quiet/distorted

No lights

SolutionProblem

•Ensure the devices are powered

•Ensure PC and equipment are on

the same network and set to the

same subnet

•Turn off other network interfaces

not used to connect to the device

(including WiFi)

•Check that DHCP server is func-

tioning (if applicable)

•Reset the device if necessary

•Check cables

•Verify that channels are not mut­ed

•Make sure channels are aimed in

the right direction

•Check that fader levels are not

set too low

•If using automixing, check the

settings to ensure channels are

gating on/off properly

Check if brightness is disabled or if

any Light Bar settings are turned off.

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Shure IncorporatedMXA910 Ceiling Array Microphone

SolutionProblem

If talker is in a corner or very close

to a wall, acoustic reflections may

Auto-positioning identifies incorrect

location

interfere with localization accuracy.

Try automatic positioning again, and

if the issue persists, manual

positioning may be necessary.

Important Product Information

The equipment is intended to be used in professional audio applications.
Note:This device is not intended to be connected directly to a public internet

network.

EMC conformance to Environment E2: Commercial and Light Industrial.
Testing is based on the use of supplied and recommended cable types. The
use of other than shielded (screened) cable types may degrade EMC perfor­mance.

Changes or modifications not expressly approved by Shure Incorporated
could void your authority to operate this equipment.

Industry Canada ICES-003 Compliance Label:CAN ICES-3 (B)/NMB-3(B)

Authorized under the verification provision of FCC Part 15B.

Please follow your regional recycling scheme for batteries, packaging, and
electronic waste.

Information to the user

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or

SolutionProblem

Power over Ethernet. Otherwise,

Microphone does not power on

television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The CE Declaration of Conformity can be obtained from:

www.shure.com/europe/compliance

Authorized European representative:
Shure Europe GmbH
Headquarters Europe, Middle East & Africa
Department: EMEA Approval
Jakob-Dieffenbacher-Str. 12
75031 Eppingen, Germany
Phone: [phone]
Fax: [phone]
Email: [email protected]

This product meets the Essential Requirements of all relevant European di­rectives and is eligible for CE marking.

The CE Declaration of Conformity can be obtained from Shure Incorporated
or any of its European representatives. For contact information please visit
www.shure.com

a PoE injector must be used

•The network switch must supply

•Check network cables and con-

nections

Specifications

All specifications measured from narrow beam width. Values for all widths are within ± 3 dB of these specifications unless otherwise noted.

Beam Width

Adjustable 45 degreesMedium

Connector Type

RJ45

Power Requirements

Power over Ethernet (PoE), Class 0

Power Consumption

9W, maximum

Weight

4.26 kg (9.4 lbs)

35 degreesNarrow

55 degreesWide

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Product Dimensions

2

control application

HTML5 Browser-based

Plenum Rating

Requires Fyrewrap® fire protective wrap system (Included)

UL 2043 (Suitable for Air Handling Spaces)

Dust Protection

IEC 60529 IP5X Dust Protected

Operating Temperature Range

−6.7°C (20°F) to 40°C (104°F)

Shure IncorporatedMXA910 Ceiling Array Microphone

603.8 x 603.8 mm (23.77 x 23.77 in.)MXA910xx

593.8 x 593.8 mm (23.38 x 23.38 in.)MXA910xx-60CM

619.7 x 619.7 mm (24.4 x 24.4 in.)A910-25MM

Storage Temperature Range

−29°C (-20°F) to 74°C (165°F)

Audio

Frequency Response

180 to 17,000 Hz

Dante Digital Output

Sensitivity

at 1 kHz

0.75 dBFS/Pa

Maximum SPL

Relative to 0 dBFS overload

93.25 dB SPL

Signal-To-Noise Ratio

Ref. 94 dB SPL at 1 kHz

83 dB A-weighted

9 total channels (8 independent transmit channels, 1 IntelliMix® Automatic mixing transmit channel)Channel Count

48 kHzSampling Rate

24Bit Depth

Latency

Not including Dante latency

6 ms

Self Noise

11 dB SPL-A

Dynamic Range

82.25 dB

2

Note: the adapter accessory converts the 600 mm model to fit into a 625 x 625 mm ceiling grid.

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Built-in Digital Signal Processing

4,000 Hz

2,500 Hz

1,500 Hz

1,000 Hz

Wide Medium Narrow

20

15

10

5

0

-30

-25

-20

-15

-10

-5

dB

Hz

20 100 1k 10k 20k

Equalizer (4-band Parametric), Mute, Gain (140 dB range)Per Channel

Intelligibility Scale

Equivalent acoustic performance, compared to a cardioid gooseneck microphone (environment dependent)

Cardioid distance multiplied by 1.6

3

Networking

Cable Requirements

Cat 5e or higher (shielded cable recommended)

Shure IncorporatedMXA910 Ceiling Array Microphone

IntelliMix® Automatic mixing, Echo ReductionSystem

Polar Pattern

Lobe Sensitivity

The edge of the blue coverage area for each channel in the web application represents where the sensitivity reaches -6 dB. Understanding how lobe sensitivity
is displayed helps to:

3

[1] 1 Pa=94 dB SPL

Frequency Response

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Shure IncorporatedMXA910 Ceiling Array Microphone

• Provide complete coverage in a space, either by adding lobes or changing the lobe width. This ensures the sensitivity is within 6 dB in all areas. It is acceptable
for lobes to slightly overlap.

• Ensure that spacing and isolation are adequate to reduce noise and maximize automatic mixing performance.

Measured at 1 kHz, on-axis

2017/10/1854/57

Ceiling height = 9 ft (2.7 m)

Talker height= 4 ft (1.2 m)

Inches

dB

Centimeters

Inches

dB

Centimeters

Inches

dB

Centimeters

0

0

0

-3

-3

-6

-12

-12

-6

17

17 12

12

22

55 44

30

30

44

55

22

0

0

0-3

-3

-6

-12

-12

-6

18

18

15

15

27

69 47

38

38

47

69

27

0

0

0

-3 -3

-6

-12

-12

-6

24

24 17

17

36

92

62 44

44

62

92

36

Narrow

Medium

Wide

Shure IncorporatedMXA910 Ceiling Array Microphone

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IP Ports and Protocols

427

5353

5568

8180*

8427

tcp/udp

udp

udp

tcp

udp

Shure IncorporatedMXA910 Ceiling Array Microphone

Factory DefaultDescriptionProtocolTCP/UDPPort

ClosedRequired for firmware updates (otherwise closed)FTPtcp21

ClosedNot supportedSSHtcp22

ClosedStandard console interfaceTelnettcp23

OpenDynamic Host Configuration ProtocolDHCPudp68

OpenRequired to launch embedded web serverHTTPtcp80*
OpenRequired for inter-device communicationSLP†

ClosedNot supportedHTTPStcp443

ClosedNot supportedSNMPtcp161

ClosedNot supportedSNMPtcp162

OpenRequired for 3rd party control stringsASCIItcp2202
OpenRequired for device discoverymDNS†
OpenRequired for inter-device communicationSDT†

PasswordDebug console interfaceTelnettcp8023
OpenRequired for web applicationHTML
OpenRequired for inter-device communicationMultcast SLP†

OpenRequired for Shure firmware updateTelnettcp64000

4321,

14336-14600

[4440, 4444,

4455]*

[8700-8706,

8800]*

4 5

Accessories

DescriptionProtocolTCP/UDPPort

Used by DanteSNMPudp162

udp[319-320]*

udp5353

PTP†

Required for packet bridgeCustomudp2203

mDNS†

Dante clocking

Dante audioDanteudp

Dante audio routingDanteudp

Used by Dante

Dante Control and MonitoringDanteudp

Dante ControllerDanteudp8751

Used by DanteDanteudp16000-65536

4

*These ports must be open on the PC or control system to access the device through a firewall.

5

†These protocols require multicast. Ensure multicast has been correctly configured for your network.

2017/10/1856/57

Optional Accessories and Replacement Parts

A910-JBJunction Box Accessory
A910-25MM Adapter25 mm expander (fits onto 60 cm model, for 62.5 x 62.5

cm installation)

A910-HCMMXA910 hard ceiling mount
RPM901MXA910W frame and grille assembly
RPM902MXA910AL frame and grille assembly
RPM903MXA910B frame and grille assembly
RPM904MXA910W-60CM frame and grille assembly
RPM905MXA910AL-60CM frame and grille assembly
RPM906MXA910B-60CM frame and grille assembly

Furnished Accessories

95A28365Rubber pad set
95A29877Cable management clip

Shure IncorporatedMXA910 Ceiling Array Microphone

Shure Incorporated 5800 West Touhy Avenue Niles, IL 60714-4608 USA Phone: [phone] Email: [email protected]

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