ShoreTel 210 IP Phone Quick Reference
PHONE OPERATION
Place Calls
Use the Speakerphone
Make a Conference Call
Speaker
Conference
+ ext.
Conference
+ ext. +
Dial Paging Extension provided by administrator
Answer Calls lift handset or
Speaker
Adjust Handset, Headset,
Speakerphone Volume
Volume
Hold
to select
Answer Call Waiting
Interact with Calls
Mute
Mute a Call
Hold
Place a Call On or Off Hold
Transfer a Call
VOICE MAIL
Log Into the Main Menu
Log In from Another Extension
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
Transfer
+ ext. + hang up
Voic e Mai l
+ password +
# #
+ ext. + password +
#
#
OFFICE ANYWHERE CODES
Transfer a call
Conference a call
Hold a call
Hang up
Access other star codes
* *
* *
* *
# #
* *
QUICK REFERENCE OF COMMON STAR CODES
Park a call
UnPark a call
Pick Up a Remote Extension
Pick Up the Night Bell
Use the Intercom
Barge In
Silent Monitor
Toggle the Hunt Group Status
Whisper Page
Change CHM and Forwarding
Change Extension Assignment
Unassign Extension Assignment
Assign Extension to External Number
*
1
*
1
*
1
*
1
*
1
*
1
*
1
*
1
*
Voic e Mai l
Voice Mail
Voice Mail
Voic e Mai l
1 1
+ destination +
+ destination +
# #
* *
+ (star code from below)
+ ext.
2
+ ext.
3
+ ext.
4
+ ext.
5
+ ext.
6
+ ext.
7
+ ext.
8
+ HG ext.
9
+ ext.
+ password + # +
+ password +
+ password + # +
+ password + # +
7
#
7
+
7
7
2
1
3
3
2
3
3
TROUBLESHOOTING
View Phone Information
Reboot Your Phone
Note:
For additional details on the information contained in this Quick Reference card, please
consult the IP 210 User Guide.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
PN 800-1033-02
Mute
+ I-N-F-O +
Mute
+ R-E-S-E-T +
#
#
ShoreTel 210 IP Phone Quick Reference
Handset with
Finger Rest
LCD Display
2 x 24 characters
Dial Pad
Indicator LED
Flashing light alerts the
user to incoming calls and
unheard voice messages
Function Keys
Perform core
telephony functions (voice mail,
transfer, conference, hold)
Function Keys
Overlay
Vinyl overlay
imprinted with
Microphone
international symbols.
210 IP Phone with Third-Party Headset
.
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-./
!"#
789:
*+,
6OLUME
-UTE
To use a headset:
Connect a supported headset into the handset jack. Contact your system administrator for details.
456
'()
0123
3PEAKER
Speaker
Delivers high-quality
wideband sound
.
Audio Control Keys
Volume button controls handset,
speaker, and ring volume. Mute and
Speaker keys become illuminated
when functions are active.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
PN 800-1033-02