ShoreTel IP 110 Quick Reference
ShoreTel 110 IP Phone Quick Reference
PHONE OPERATION
Place Calls
Place a Call lift handset + access code + number
Make a Conference Call while in a call +
Intercom
Use the Intercom lift handset +
Conference
+ ext. +
+ ext.
Redial
Conference
Redial Last Number lift handset +
Dial Paging Extension number provided by administrator
Answer Calls lift handset
Hold
Answer Call Waiting
Interact with Calls
Adjust Handset, Headset
Volume
Volum e
Mute
to select
Mute a Call
Hold
Place a Call On or Off Hold
Transfer a Call
VOICE MAIL
Log Into Main Menu
Log In from Another Extension
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
Transfer
+ ext. + hang up
lift handset +
# #
+ ext. + password +
Voic e Mai l
+ password +
#
#
OFFICE ANYWHERE CODES
Transfer a call
Conference a call
Hold a call
Hang up
Access other star codes
* *
* *
* *
# #
* *
QUICK REFERENCE OF COMMON STAR CODES
Park a call
UnPark a call
Pick Up a Remote Extension
Pick Up the Night Bell
Use the Intercom
Barge In
Silent Monitor
Toggle the Hunt Group Status
Whisper Page
Change CHM and Forwarding
Change Extension Assignment
Unassign Extension Assignment
Assign Extension to External Number
*
*
*
*
*
*
*
*
*
Voic e Mai l
Voic e Mai l
Voice Mail
Voic e Mai l
1 1
1
1
1
1
1
1
1
1
TROUBLESHOOTING
Mute
View Phone Information
Reboot Your Phone
+ I-N-F-O +
Mute
+ R-E-S-E-T +
+ destination +
+ destination +
# #
* *
+ (star code from below)
+ ext.
2
+ ext.
3
+ ext.
4
+ ext.
5
+ ext.
6
+ ext.
7
+ ext.
8
+ HG ext.
9
+ ext.
+ password + # +
+ password + # +
+ password + # +
+ password + # +
#
#
7
7
7
7
2
1
3
3
2
3
3
Note:
For additional details on the information contained in this Quick Reference card, please
consult the IP 110 User Guide.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
PN 800-1035-02
ShoreTel 110 IP Phone Quick Reference
Handset with
Finger Rest
Indicator LED
Flashing light alerts the
user to incoming calls and
unheard voice messages
LCD Display
1 x 16 characters
#ONFERENCE
4RANSFER
6OICE-AIL
2EDIAL
)NTERCOM
(OLD
.
Function Keys
Perform core
telephony functions
(Transfer, Conference,
Intercom, Redial,
Voice Mail, Hold)
Function Keys
Overlay
Vinyl overlay imprinted
with international
symbols.
110 IP Phone with Third-Party Headset
$%&
-./
!"#
789:
*+,
To use a headset:
Connect a supported headset into the handset jack. Contact your system administrator for details.
456
'()
0123
Speaker
Provides audible alert for
incoming calls and also
provides audio for receiving
inbound intercom calls.
Audio Control Keys
Mute key illuminates when
active.
Volume button controls handset, speaker, and ring volume.
Dial Pad
NOTE: The IP110 is not a speakerphone, there is no external
microphone.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
PN 800-1035-02
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