Shoretel 485G User Manual

ShoreTel IP Phone 485g Quick Reference

PHONE OPERATION

Place Calls

Use the speakerphone or a headset

Use the Directory

Make a conference call (while on a
call)

Make a call from History

Use the Intercom (through Directory)

or + Ext.

+ to select +

+ Ext. + or

+ to select +

+ to select + +

Answer Calls

Answer a call

Send a call to voicemail

Divert an incoming call

Adjust volume of handset, headset,
or speakerphone

Lift handset or or or

or

+ Ext. +

to select

VOICEMAIL

Check visual voicemail

Log in to voicemail
main menu

Log in to voicemail from
another extension

Dial your Ext.+ Press * during greeting + Password +

PHONE NUMBER ASSIGNMENT

Unassign user

Assign a phone number
to a phone

Phone number + + Password +

CUSTOMIZE YOUR PHONE

Set do-not-disturb
mode

Set call-forward­ing options

+ + + + + + +

Change auto­matic

+ + + + +

off-hook setting

Set headset type

+ + + + +

+ Password +

+ Password +

+ + + +

Answer call waiting (incoming call)

Pick up a call for another extension

Interact with Calls

Press green blinking call appearance button or

+ Ext.

Select a ringtone

Change wallpaper

+ + + + + +

+ + + + + +

Mute a call

Place a call on hold

Take a call off hold

Transfer a call

Join calls

Park a call on another extension

or press call appearance button

or press orange blinking call appearance button

+ Ext. + or

+ Ext.

Change time zone

TROUBLESHOOTING

View phone information + (INFO#)

Reboot your phone + (RESET#)

+ + + + +

Call the Help Desk

Unpark a call

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: [phone] +1.800.425.9385 Fax: [phone] www.shoretel.com

+ Ext.

Note:

For details about using the phone, see the ShoreTel IP Phone 485g User Guide.

+

ShoreTel IP Phone 485g Quick Reference

Handset with
finger rest

Speaker

Display area

Programmable call
appearance buttons

Eight custom buttons with
tri-color LED indicators
show active, incoming, and
on-hold calls. They can also

be congured as shared

lines and speed-dial keys.

Indicator LED

Flashing light alerts you
to incoming calls and
unheard voice messages.

Soft Keys

Context-sensitive,

functions dened

in display area.

Navigation key pad
and
selector button

Lets you select
options in the
interface.

GUIDE TO STATUS ICONS

Main Display

Unheard Voice Messages

Missed Calls

Standard Mode

Do Not Disturb (DND) Mode

Call Appearance

Idle, On Hook

Off Hook, Dialing

Inactive / Do Not Disturb

Incoming Call

Connected Call

Connected Conference Call

On Hold

PN 800-1931-02

Speed Dial Extension

Function

Perform core

Audio Control Keys

Volume button controls handset,
headset, speaker, and ring volume.
Mute, Speaker, and Headset buttons
illuminate when functions are active.

Note: You can c
Phone 485g via the headset jack on the back of the phone.

onnect supported headsets to the IP

Dial pad

Microphone

telephony functions:
Voicemail, Directory,
History, Transfer,
Conference, Hold

GUIDE TO LEDS

Your ShoreTel 485g IP phone provides color cues to help you determine call appearance status:

Steady Green: The phone is in use (dialing or off hook).

Blinking Green: Incoming call

Blinking Orange: The call is on hold or parked.

Steady Orange: The extension is set to Do Not Disturb mode, or the phone is in a No Service state.

Steady Red: The shared line is in use by the other party.

The ShoreTel logo is a trademark of ShoreTel, Inc. in the United States and/or other countries. The ShoreTel IP Phone 485g is covered by patents as listed at http://www.shoretel.com/about/patents.html. The product is
also covered by other pending patent applications. © ShoreTel, Inc. 2016 All rights reserved.

Keys

Shared Line

Shared Line

Incoming Call

On a Call

Call History

Inbound Call

Outgoing Call

Missed Call