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UM-7H90C-000
SHIMANO Total Electric Power System
SC-EM800 User's Manual
Cycle Computer
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CONTENTS
English
IMPORTANT NOTICE
Important Safety Information
NOTICE
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Regular inspections before riding the bicycle
Booklet Structure
Names of parts
Notation method for operations
Installing and removing the cycle computer
Basic operation
Turning the power ON/OFF
Viewing the screen
Battery level indicator
Turning the light ON/OFF
Switching the traveling data display
Resetting the traveling distance
Setting menu
Switching to the setting menu
Returning to the main screen from the setting menu screen [Exit]
Setting the time [Clock]
Turning the operation sound ON/OFF [Beep]
Setting the display
Setting the screen brightness [Brightness]
Switching the display language [Language]
Changing the unit of the speed and distance [Unit]
Matching the displayed speed with another device [Display speed]
Resetting the traveling distance [Clear]
Setting the assist bicycle function
Turning the light ON/OFF [Light]
Setting the gear position when starting from a stop [Start mode]
Dynamically changing the riding comfort [Assist profile]
Adjusting auto gear shifting [Shift timing]
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Wireless connection
2.4 GHz digital wireless systems
ANT® connection
Connection method
Bluetooth® LE connection
Connection method
Wireless system specifications
E-TUBE PROJECT
Items configurable in E-TUBE PROJECT
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Troubleshooting
Recovering from the RD protection function [RD protection reset]
Gear shifting adjustment with the electronic gear shifting unit [Adjust]
Error/warning indication
Error indication
Warning indication
When a problem occurs
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IMPORTANT NOTICE
WARNING
•
Contact the place of purchase or a distributor for
information on installation and adjustment of the
products which are not found in the user's manual. The
dealer's manual for professional bicycle mechanics is
available from our website
(https://si.shimano.com).
•
Do not disassemble or modify the product.
•
Please observe the appropriate rules and regulations of
the country, state or region in which you conduct your
business as a dealer.
•
The Bluetooth® wordmark and logo are registered
trademarks owned by Bluetooth SIG, Inc., and are used
under a licensing agreement by SHIMANO INC. Other
trademarks and trade names belong to their respective
owners.
For safety, be sure to read this user's
manual thoroughly before use, and
follow it for correct use.
The following instructions must be observed at all times in
order to prevent personal injury and physical damage to
equipment and surroundings. The instructions are classified
according to the degree of danger or damage which may
occur if the product is used incorrectly.
DANGER
Failure to follow the instructions will result in death or
serious injury.
WARNING
Failure to follow the instructions could result in death or
serious injury.
CAUTION
Failure to follow the instructions could cause personal
injury or physical damage to equipment and surroundings.
Important Safety Information
This product contains non-replaceable
battery.
• INGESTION HAZARD:
This product contains
a button cell or coin
battery.
• DE ATH or serious injury
can occur if ingested.
• A swallowed button cell
or coin battery can cause
Internal Chemical Burns
in as little as 2 hours.
• KEEP new and used
batteries OUT OF REACH
of CHILDREN
• Seek immediate medical
attention if a battery
is suspected to be
swallowed or inserted
inside any part of the
body.
•
Remove and immediately recycle or dispose of used
batteries according to local regulations and keep away
from children. Do NOT dispose of batteries in household
trash or incinerate.
•
Even used batteries may cause severe injury or death.
•
Call a local poison control center for treatment
information.
•
The compatible battery type:MS920T FL27E
•
The nominal battery voltage:3 V
•
Non-rechargeable batteries are not to be recharged.
•
Do not force discharge, recharge, disassemble, heat
above 85°C or incinerate. Doing so may result in injury
due to venting, leakage or explosion resulting in
chemical burns.
WARNING
•
Do not disassemble or modify the product. This may
cause the product to not operate correctly, and you may
suddenly fall and be seriously injured.
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Riding precautions
•
Do not to pay excessive attention to the cycle computer
display while riding.
Doing so may result in an accident.
•
Confirm that the light works before riding.
Safety precautions
•
Be sure to remove the battery and charging cable before
wiring or attaching parts to the bicycle.
Failure to do so may cause an electric shock.
•
Be sure to follow the instructions provided in the
manuals when installing the product.
It is recommended that you use SHIMANO genuine parts.
If bolts and nuts become loose or damaged, the bicycle
may suddenly fall over, resulting in a serious injury.
•
Do not leave this product in an extremely high
temperature environment such as in a closed vehicle on a
hot day, or near a heater. That may result in an explosion
of internal battery or the leakage of flammable liquid or
gas from it.
•
Do not subject this product to extremely low air pressure.
That may result in an explosion of internal battery or the
leakage of flammable liquid or gas from it. Transporting
this battery by air is not a problem.
Disposal precautions
•
Observe all federal, state and local environmental
regulations when disposing of this product, because it
incorporates a battery. Disposal of this product into fire
or a hot oven, or mechanically crushing or cutting of it,
that can result in an explosion of the incorporated
battery.
•
Use the product under the supervision of someone
responsible for safety and upon receiving usage
instructions.
Do not allow anyone with reduced physical, sensual, or
mental capacity, or those without experience or
knowledge, to use the product, including children.
•
Do not allow children to play near the product.
NOTICE
Safety precautions
•
If any malfunction or trouble occurs, consult the place of
purchase nearest you.
•
Be sure to attach caps to any unused connectors.
•
For installation and adjustment of the product, consult a
place of purchase.
•
The components are designed to be fully waterproofed
to withstand wet weather riding conditions; however, do
not deliberately place them into water.
•
Do not clean the bicycle with a high-pressure washer. If
water gets into any of the components, operating
problems or rusting may result.
•
Do not turn the bicycle upside down. There is a risk of
damage to the cycle computer and switch unit.
•
Handle the components carefully, and avoid subjecting
them to strong shock.
•
Although the bicycle still functions as a normal bicycle
even when the battery is removed, the light will not turn
on if it is connected to the electric power system. Be
aware that using the bicycle under these conditions will
be considered non-observance of the road traffic laws in
Germany.
CAUTION
Riding precautions
•
Observe the instructions in the manual for the bicycle in
order to ride safely.
Safety precautions
•
Never modify the system.
Doing so may cause a system error.
Connection and communication with PC
A PC linkage device can be used to connect a PC to the
bicycle (system or components), and E-TUBE PROJECT can be
used to carry out tasks such as customizing single
components or the whole system and updating firmware.
•
PC linkage device: SM-PCE1/SM-PCE02
•
E-TUBE PROJECT: PC application
•
Firmware: Software inside each component
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Connection and communication with
smartphone
•
It is possible to customize single components or the
system and update firmware using the smartphone
version of E-TUBE PROJECT after connecting the bicycle
(system or components) to a smartphone via Bluetooth
LE.
•
E-TUBE PROJECT: Application for smartphones
•
Firmware: Software inside each component
®
Care and maintenance
•
Contact the place of purchase for updates of the
component software. The most up-to-date information is
available on the SHIMANO website.
•
Do not use thinner or other solvents to clean any of the
components. Such substances may damage the surface.
•
For any questions regarding methods of installation and
maintenance, please contact your place of purchase.
•
Products are not guaranteed against natural wear and
deterioration from normal use and aging.
•
For maximum performance we highly recommend
SHIMANO lubricants and maintenance products.
Labels
•
Some of the important information contained in this
user's manual is also indicated on the device label.
This symbol on your product, literature,
or packaging reminds you that this
product must be taken to separate
collection at the end of its working life.
Do not dispose of this product as
unsorted municipal waste but instead
take it for recycling. By ensuring the
product is disposed correctly, you will
help to prevent potential negative
consequences for the environment and
human health. For info on your nearest
recycling point, check with your local
waste authority.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Regular inspections before
riding the bicycle
Before riding the bicycle, check the following items. If any
problems are found, consult your place of purchase or a
distributor.
•
Does the drive train perform gear shifting smoothly?
•
Are the components fixed securely and free from
damage?
•
Are the components securely installed to the frame/
handlebar/stem, etc.?
•
Do any abnormal noises occur while riding?
•
Is there sufficient charge remaining in the battery?
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Booklet Structure
SHIMANO STEPS user's manuals are split among several booklets, as described below.
Be sure to read these user's manuals thoroughly before use, and follow them for correct use. Store the user's manuals so that
they can be referenced at any time.
The latest user's manuals are available on our website (https://si.shimano.com).
•
SHIMANO STEPS user's manual
This is the basic user's manual for SHIMANO STEPS. It contains the following content.
-
SHIMANO STEPS quick guide
-
How to operate assist bicycles that use flat handlebars, such as city, trekking, or MTB type bicycles
-
Troubleshooting
•
SHIMANO STEPS user's manual for drop handlebar bicycles (separate booklet)
This booklet describes how to operate assist bicycles that use a drop handlebar and are controlled using a dual control
lever. This should be read along with the SHIMANO STEPS user's manual.
•
SHIMANO STEPS special battery and parts user's manual
It contains the following content.
-
How to charge and handle the SHIMANO STEPS special battery
-
How to attach and remove the SHIMANO STEPS special battery to the bicycle
-
How to use the satellite system on/off switch and satellite charging port
-
How to read the battery LEDs when charging or during an error, and how to handle errors
•
Cycle computer user's manual (this document)
It contains the following content.
-
Basic operations of the cycle computer and how to configure settings
-
Wireless communication method
-
Cycle computer troubleshooting
•
Switch unit user's manual
This is the assist switch and shifting switch user's manual. Describes switch unit operations.
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Names of parts
Y X
機能ボタン
X Y
X Y
X
This product is operated with the function button on the main body and the switch unit included in the assist bicycle.
3-type switch switch unit (left)
SC-EM800
X
A
Y
3-type switch switch unit (right)
X
A
Y
2-type switch switch unit (left)
X
Y
MTB type switch unit (left)
The operation for each button/switch is indicated below.
Function
Button*1
*1 The operation performed when the button is held down differs according to whether a switch unit with an assist function
assigned is connected.
•
If a switch unit with an assist function assigned is connected: Display setting menu screen
•
If a switch unit with an assist function assigned is not connected: Change assist mode
When riding: Switching traveling data display
When setting: Switch screen or confirm setting changes
Function button
2-type switch switch unit (right)
X
Y
MTB type switch unit (right)
Cycle computer (SC-EM800)
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Switch-X
Switch-Y
Switch-A
Switch unit (left)
(default: for assist)
When riding: Increase assistance
When setting: Move cursor or change
setting
When riding: Decrease assistance
When setting: Move cursor or change
setting
When riding: Switching traveling data
display
When setting: Switch screen or confirm
setting changes
Switch-X When riding: Shifting up
Switch-Y When riding: Shifting down
Switch-A*1
Switch unit (right)
(default: electronic gear shifting)
When riding: Switch between automatic and
manual gear shifting
*1 Only when the assist bicycle supports automatic gear shifting.
• This manual uses default settings for all explanations regarding the function assignment of the switch unit. The functions assigned to
switches can be changed from those described here, by connecting to E-TUBE PROJECT. Please contact your place of purchase for details.
• The switch layout may differ according to the switch unit. Refer to the switch unit user's manual for details.
Notation method for operations
Subsequent operations using the main body button and switch unit of this product are indicated using the following
notation.
Notation Operation
<F> Indicates an operation for pressing the function button.
<↑>
<↓>
[Clock]
(Example) Time setting
<A> Indicates an operation for pressing the switch-A of the assist switch.
• Operations indicated with <F> may be performed with <A> instead.
Indicates an operation for pressing the switch-X of the assist switch.
Indicates an operation for pressing the switch-Y of the assist switch.
Items displayed on the cycle computer screen are enclosed in square brackets in this
manual. When this notation is used in a procedure, it indicates an operation for selecting a
display on the screen and pressing the function button or the switch-A of the assist switch
to switch the screen or confirm the setting.
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Installing and removing the cycle computer
For the installation/removal procedure, contact the place of purchase or a distributor.
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Basic operation
Turning the power ON/OFF
The power of this product is linked with the main power of the assist bicycle. When the main power is turned ON, all
components connected to the drive unit of the assist bicycle are also turned ON (such as assist driving, the power of this
product, the electronic gear shifting mechanism, and the lights).
For the procedure for turning the main power ON/OFF, refer to the SHIMANO STEPS user's manual.
NOTICE
• Before turning the power ON, please refer to the “SHIMANO STEPS special battery and parts user's manual” to check the following.
- The battery is firmly attached to the battery mount.
• The power cannot be turned ON while charging.
• If the bicycle is left unused for 10 minutes after turning the power ON, the power automatically turns OFF (auto power OFF function).
When the main power is turned ON, a screen similar to that shown below is displayed, and then switches to the main screen.
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Viewing the screen
The items displayed on the main screen differ according to the assist bicycle.
Main screen
(A) (D)(C) (E)(B)
Battery level indicator
(A)
(Refer to "Battery level indicator")
Bluetooth® LE icon
Displayed when an external device is connected
(B)
over Bluetooth® LE.
(Refer to "Bluetooth® LE connection")
Maintenance alert
Indicates that maintenance is required. Contact
(C)
your place of purchase or a distributor if this
icon is displayed.
Automatic / manual gear shifting *3
[A]: Displayed for automatic gear shifting.
(D)
[M]: Displayed for manual gear shifting.
(G)
(F)(H)
Gear position display *1
(E)
Displays the current gear position.
Assist gauge
Displays the assist strength. The display color
(F)
changes according to the current assist mode.
Current assist mode *2
The assist modes that can be selected differ
(G)
according to the assist bicycle.
Traveling data display *4
Displays traveling data such as the current
(H)
speed. The traveling data that can be displayed
differs according to the assist bicycle.
*1 Only displayed for electronic gear shifting.
*2 Refer to the SHIMANO STEPS user's manual.
*3 For assist bicycles that cannot switch between automatic and manual gear shifting, the display is fixed to [A] or [M].
*4 Refer to "Switching the traveling data display".
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Battery level indicator
The battery level is shown as an icon.
Display Battery level
*
The battery level indicator will flash when the battery level is low.
100 - 81%
80 - 61%
60 - 41%
40 - 21%
20 - 1% (red)*
0%
• The cycle computer uses zero to indicate a battery level where assistance cannot be performed. With the SHIMANO STEPS system, the light
can still be lit up for a while when assist stops due to a low battery. Therefore, the above-mentioned battery level may differ from that
which can be checked on the battery.
Turning the light ON/OFF
If a light is connected to the drive unit, this product can be used to operate the light. Refer to "Turning the light ON/OFF
[Light]".
• The light power is linked with the main power. The light cannot be turned ON when the main power is OFF.
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Switching the traveling data display
On the main screen, you can check various traveling data in addition to the current speed. The traveling data that can be
displayed differs according to the assist bicycle.
1.
On the main screen: <F>
Current speed DST
The traveling data switches in the following order each time <F> is pressed.
Display item Explanation
- Current speed
[DST] Traveling distance
[ODO] Cumulative distance
[RANGE] Traveling range*1
[TIME] Traveling time*2
[AVG] Average speed*2
[MAX] Maximum speed*2
[CADENCE] Crank rotation speed*2
[CLOCK] Current time*2
*1 Reference value. The value is not displayed when the assist mode is set to [OFF].
*2 Whether to show this or not can be set with E-TUBE PROJECT.
• If the traveling data display is switched when [CLOCK] is displayed, the screen will switch back to displaying the current speed.
• When the current speed and an item other than [CADENCE] is displayed, the screen will switch back to displaying the current speed if it is
left unused for 1 minute.
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Resetting the traveling distance
The traveling distance is reset from the main screen. When the traveling distance is reset, [TIME] (traveling time), [AVG]
(average speed), and [MAX] (maximum speed) will also be reset.
The traveling distance can also be reset from the setting menu. Refer to "Resetting the traveling distance [Clear]".
1.
On the main screen: <F> (switches the traveling data display to [DST])
2.
<F> (continue to hold until the number displayed for [DST] flashes)
3.
When the number displayed for [DST] flashes: <F>
The traveling data is reset.
• If nothing is done for five seconds after the number for [DST] begins flashing, it will stop flashing and the screen will return to the main
screen.
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Setting menu
The items that can be set differ according to the assist bicycle. If assist switch is not connected, the setting menu cannot be
displayed.
Switching to the setting menu
1.
Stop the bicycle ⇒ <F> (continue to hold until the screen switches)
Main screen Setting menu screen
• You can also use the following methods to display the setting menu.
- Stop the bicycle
- Stop the bicycle
Returning to the main screen from the setting menu screen [Exit]
Closes the setting menu and returns to the main screen.
1.
Setting menu screen ⇒ [Exit]
⇒ <A> (continue to hold until the screen switches)
⇒ <↑> + <↓> (continue to hold until the screen switches)
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Setting the time [Clock]
1.
Setting menu screen ⇒ [Clock] ⇒ <↑> or <↓> to change the "Hour" number ⇒ <F>
The cursor moves to the "Minute" number.
2.
<↑> and <↓> to change the "Minute" number ⇒ <F>
The display will automatically return to the setting menu screen.
• Continue to hold <↑> or <↓> to change the number quickly.
Turning the operation sound ON/OFF [Beep]
Set whether to emit the operation sound.
1.
Setting menu screen ⇒ [Beep] ⇒ [ON] / [OFF]
The display will automatically return to the setting menu screen.
• The beep sound for operation mistakes and system errors cannot be turned OFF.
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Setting the display
Setting the screen brightness [Brightness]
1.
Setting menu screen ⇒ [Brightness] ⇒ <↑> or <↓> to adjust the brightness ⇒ <F>
The display will automatically return to the setting menu screen.
Switching the display language [Language]
1.
Setting menu screen ⇒ [Language] ⇒ select the display language ⇒ <F>
The display will automatically return to the setting menu screen.
Changing the unit of the speed and distance [Unit]
Select the unit for displaying the speed and distance.
1.
Setting menu screen ⇒ [Unit] ⇒ [km] / [mile]
The display will automatically return to the setting menu screen.
Matching the displayed speed with another device [Display speed]
You can adjust the displayed value when there is a difference between the speed displayed on this product and the
speed indicator of another device.
Setting items Explanation
Increase value Increases the displayed speed value.
Decrease value Decreases the displayed speed value.
1.
Setting menu screen ⇒ [Display speed] ⇒ <↑> or <↓> to adjust the value ⇒ <F>
The display will automatically return to the setting menu screen.
• This setting only changes the displayed value. It does not change the power assist function.
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Resetting the traveling distance [Clear]
Resets the traveling distance. When the traveling distance is reset, [TIME] (traveling time), [AVG] (average speed), and
[MAX] (maximum speed) will also be reset.
1.
Setting menu screen ⇒ [Clear] ⇒ [DST]
The display will automatically return to the setting menu screen.
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Setting the assist bicycle function
Turning the light ON/OFF [Light]
Turns the light connected to the drive unit ON/OFF.
1.
Setting menu screen ⇒ [Light] ⇒ [ON] / [OFF]
The display will automatically return to the setting menu screen.
Setting the gear position when starting from a stop [Start mode]
Automatically shifts to the set gear position when the bicycle starts from a stop.
Setting items Explanation
[OFF] Do not set the start mode.
[1], [2],...*1 Select the gear position.
*1 A gear position up to the maximum gear position of the shifting unit installed to the assist bicycle can be set.
1.
Setting menu screen ⇒ [Start mode] ⇒ <↑> or <↓> to select the gear position ⇒ <F>
The display will automatically return to the setting menu.
Dynamically changing the riding comfort [Assist profile]
The riding comfort of the assist bicycle differs greatly according to the maximum torque of the drive unit and how much
assistance is provided for pedaling. This product has multiple recommended settings registered that can be switched
according to your preference. Details of the settings can be checked with E-TUBE PROJECT and the settings can be
customized. Refer to the user's manual for E-TUBE PROJECT for details.
Setting items Explanation
[Profile 1] Changes to the riding comfort registered in [Profile 1].
[Profile 2] Changes to the riding comfort registered in [Profile 2].
1.
Setting menu screen ⇒ [Assist profile] ⇒ [Profile 1] / [Profile 2]
NOTICE
Depending on the setting, battery consumption may increase and the assisted traveling range may greatly decrease.
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• [Profile 1] and [Profile 2] are the default display names. The set display names may differ according to the assist bicycle. The [Profile 1] and
[Profile 2] display names can be changed in E-TUBE PROJECT. If changed, the new names will be displayed in the setting item.
Adjusting auto gear shifting [Shift timing]
Adjusts the gear shifting timing during automatic gear shifting.
Setting items Explanation
Increase value Increase the value when pedaling feels too heavy.
Decrease value Decrease the value when pedaling feels too light.
1.
Setting menu screen ⇒ [Shift timing] ⇒ <↑> or <↓> to adjust the value ⇒ <F>
The display will automatically return to the setting menu.
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Wireless connection
This product has a wireless communication function.
2.4 GHz digital wireless systems
2.4 GHz frequency digital wireless technology is the same thing as a wireless LAN. In rare instances, strong electromagnetic
waves or electromagnetic interference due to the following locations or devices may impact communication.
•
TVs, PCs, radios, motors/engines, or inside vehicles or trains
•
Near railroad crossings and tracks, television transmitter stations, and radar stations
•
Other wireless computers or digital control lights
ANT® connection
®
LE.
®
connections.
®
LE connections.
All the information displayed on the main screen can be sent to an external device that supports ANT
Connection method
When the main power is turned ON for SHIMANO STEPS, communication can be received at any time. Refer to the
manual of the external device, switch the external device to connection mode, and then connect it.
Bluetooth® LE connection
All the information displayed on the main screen can be sent to an external device that supports Bluetooth
The smartphone version of E-TUBE PROJECT may be used if a Bluetooth® LE connection is established with a smartphone.
E-TUBE RIDE can be used to check traveling data on a smartphone connected over Bluetooth
Connection method
Communication can only be received under the following conditions. Refer to the manual of the external device, switch
the external device to connection mode, and then connect it.
•
Within 30 seconds of the main power for SHIMANO STEPS turning ON
•
Within 30 seconds of operating any button/switch other than the SHIMANO STEPS power switch
Wireless system specifications
Model name SC-EM800
Frequency band 2,402 - 2,480 MHz
Maximum high-frequency output +4 dBm
Firmware version 4.0.0 or later
E-TUBE PROJECT
E-TUBE PROJECT is needed to change the setting of the SHIMANO STEPS and to update firmware.
Download E-TUBE PROJECT from our support website (https://bike.shimano.com/e-tube/project.html).
For information on how to install E-TUBE PROJECT, check the support website.
NOTICE
Do not connect to a device while the battery is being charged.
• Firmware is subject to change without notice.
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Items configurable in E-TUBE PROJECT
The items that can be set differ according to the assist bicycle. Refer to the user's manual for E-TUBE PROJECT for details.
•
The functions assigned to each operation switch can be changed.
•
The settings that can be configured from this product can also be configured from E-TUBE PROJECT.
•
Riding comfort settings for the assist bicycle can be retained and registered in this product. (Refer to "Dynamically
changing the riding comfort [Assist profile]")
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Troubleshooting
Recovering from the RD protection function [RD protection reset]
In order to protect the system from falls etc., the RD Protection function will operate when the rear derailleur is subjected to
a strong impact. The connection between the motor and the link will be momentarily severed so that the rear derailleur can
no longer operate.
When RD Protection Reset is run, it will restore the connection between the motor and the link, and recover the rear
derailleur from RD Protection.
• This function is enabled for electronic gear shifting rear derailleur models only.
1.
Setting menu ⇒ [RD protection reset] ⇒ [OK]
An illustration of a crankset is displayed on the screen.
2.
Turn the crank clockwise with the rear wheel lifted up.
The rear derailleur moves, and the connection between the motor and link is restored.
Gear shifting adjustment with the electronic gear shifting unit [Adjust]
If gear shifting feels abnormal, contact the place of purchase.
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Error/warning indication
Error indication
If an error code “E***” (where *** is letters or numbers) is displayed on the entire screen, the product may have
malfunctioned.
Refer to the “SHIMANO STEPS Special Battery and Parts User's Manual” and follow one of the procedures below to reset
the display.
•
Press the battery power button to turn the power OFF.
•
Remove the battery from the battery mount.
NOTICE
• If the error persists even after turning the power back ON, stop using the bicycle and swiftly consult with the place of purchase or a
distributor for assistance.
Warning indication
If a warning code “W***” (where *** is letters or numbers) is displayed on the screen, the product may have a
temporary problem.
If the situation is improved, this indication will disappear. If the situation does not improve, contact the place of
purchase as soon as possible.
• The PC version of E-TUBE PROJECT (V4 or later) classifies errors and warnings into more detailed categories according to the cause. For this
reason, the error/warning codes that are displayed in the PC version of E-TUBE PROJECT may differ from those displayed on this product,
E-TUBE RIDE, or the smartphone version of E-TUBE PROJECT.
For details on error/warning codes, check the latest versions below:
https://si.shimano.com/error
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When a problem occurs
Symptoms Possible cause Remedy
Refer to the “SHIMANO STEPS special
The (main) battery level may be too low.
The cycle computer screen
does not light up when the
(main) battery power
button is pressed.
The gear position is not
displayed.
I want to turn the operation
sound OFF.
Cannot start the setting
menu while riding.
A switch operation cannot
be performed and two
beeps are heard.
Three beeps are heard. An error or warning has occurred.
The gear position set in the
start mode is not set when
the bicycle is stopped.
Is the power ON?
Is the battery charging?
Is the connector of the electric wire
installed correctly?
A product that the system cannot identify
may be connected.
The gear position is only displayed when
the electronic gear shifting unit is installed.
The product is designed to prevent the
setting menu from being started while
riding is detected. This is normal.
Operation of the switch you pressed is
prohibited.
You may have pressed the pedal too
strongly.
battery and parts user's manual” to charge
the battery, and then turn the power ON
again.
Refer the “SHIMANO STEPS special battery
and parts user's manual” to turn the power
ON.
When charging with the battery installed
to a bicycle, you cannot turn the power ON.
Stop charging.
Check whether the connector of the electric
wire is disconnected. If you are not sure,
contact the place of purchase.
Contact the place of purchase.
Check whether the connector of the electric
wire is disconnected. If you are not sure,
contact the place of purchase.
Refer to "Turning the operation sound ON/
OFF [Beep]".
Configure the settings after stopping.
This is not a malfunction.
An error or warning is displayed on the
cycle computer. Refer to "Error/warning
indication".
Pressing the pedal gently makes it easier to
shift gears.
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One Holland, Irvine, California 92618, U.S.A. Phone: +1-949-951-5003
High Tech Campus 92, 5656 AG Eindhoven, The Netherlands Phone: +31-402-612222
Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, United Kingdom
3-77 Oimatsu-cho, Sakai-ku, Sakai City, Osaka 590-8577, Japan
Please note: specifications are subject to change for improvement without notice. (English)
© Mar. 2024 by SHIMANO INC. ITP
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