Sharp RightFax MFP User Manual
Version 2.5
MFP Module Guide for the
Sharp Extension
RightFax MFP Module 2.5 Guide for the Sharp Extension ii
Edition
Information in this document applies to version 2.5 of the RightFax MFP Module Guide for the Sharp Extension.
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Captaris and RightFax are trademarks of Captaris, Inc. All other company names, brand names, and product names are the property and/or trademarks of their respective companies.
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©2006 Captaris, Inc. All rights reserved.
Captaris
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http://www.captaris.com
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Portions of this product Copyright © 2002-2006 Glyph & Cog, LLC. Portions Copyright © 2001 artofcode LLC. This software is based in part on the work of the Independent JPEG Group. This software is based in part on the
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END USER LICENSE AGREEMENT for External Document Connector Modules
IMPORTANT–READ CAREFULLY: This End User License Agreement (“EULA”)
is a legal agreement between you (either an individual or a single entity) and
Captaris, Inc. (“Captaris”) for the Captaris External Document Connector
software module(s) for which you have paid the applicable license fees and
received activation codes from Captaris. Each module includes computer
software and may include associated media, printed materials, and “online” or
electronic documentation (“Product”) and is licensed separately.
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY
INSTALLING, COPYING OR OTHERWISE USING THE PRODUCT, IN
WHOLE OR PART. IF YOU DO NOT AGREE TO THE TERMS OF THIS
EULA, DO NOT INSTALL, COPY OR USE THE PRODUCT. INSTEAD, YOU
SHOULD PROMPTLY CONTACT CAPTARIS FOR INSTRUCTIONS ON
RETURN OF THE PRODUCT.
Software License
Subject to the terms and conditions herein, Captaris grants you a non-exclusive,
non-transferable, personal license to install, run and use one copy of the
software provided as part of the Product on a single computer that is owned or
controlled by you for use as an add on module to a single RightFax server that
you have properly licensed. In addition, if you have properly licensed the
Connector for the Hummingbird Enterprise Module, the license granted in the
preceding sentence includes the right to install the client components of the
Product on an unlimited number of Hummingbird client computers.
Notwithstanding the foregoing, the license for each MFP module (e.g., a
software module included in the Product that is used to link a multifunction
printer or other multifunction device to a RightFax server) is limited to a single
multifunction printer or device identified to Captaris (by serial number or
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You may make and use a reasonable number of copies of any documentation
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The preceding licenses apply only to the extent you have ordered and paid for
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permit any third party to:
a. use the Product for any purpose other than as an add on module to a
properly licensed RightFax server used for your internal business
purposes;
b. use a MFP module with any printer or device other than the specific
printer or device identified to Captaris at the time the license to the MFP
module is acquired;
c. license, distribute, lease, rent, lend, transfer, assign or otherwise dispose
of the Product or use the Product in any commercial hosted or service
bureau environment;
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RightFax MFP Module 2.5 Guide for the Sharp Extension iv
d. reverse engineer, decompile, disassemble or attempt to discover the
source code for or any trade secrets related to the Product, except and
only to the extent that such activity is expressly permitted by applicable
law notwithstanding this limitation;
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f. use the Product with more than one RightFax server;
g. remove, alter or obscure any copyright notice or other proprietary rights
notice on the Product;
h. disclose the results of any benchmark testing using the Product to any
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Captaris warrants to you that the Product will perform substantially in
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Te rm in at io n
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Tra ns f er
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It is the express wish of the parties that this Agreement and all related
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unless set forth in a written instrument signed by the party to be bound thereby.
Captaris Inc. Software License Agreement v
RightFax MFP Module 2.5 Guide for the Sharp Extension vi
Contents
Chapter 1 Installing the RightFax MFP Module ................................ 9
Overview of the RightFax MFP Module .......................................9
RightFax Server Support and Requirements ........................... 10
Sharp MFP Support and Requirements...................................10
Install the RightFax MFP Module................................................10
Chapter 2 Configuring the Repository Folder
and RightFax Interface on the Sharp M FPs.................. 15
Create and Configure the Repository Folder .......................... 15
Create a RightFax User Interface on the Sharp...................... 17
Sending a Document to a Phonebook Group......................... 18
Using SecureDocs and Certified Delivery................................19
Chapter 3 Advanced Configuration Settings
in the Sharp DataFlow ........................................................ 21
Configure the Sharp MFP Module Settings ............................ 21
Configuring the Sharp_MFP FlowPoints.................................. 26
Sending Delivery Notifications ....................................................27
Understanding Filters.................................................................... 29
Appendix A Understanding the
External Document Connector..........................................31
Overview of the External Document Connector ......................31
Using the EDC Monitor.................................................................31
Index......................................................................................................................35
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RightFax MFP Module 2.5 Guide for the Sharp Extension viii
Chapter 1
Installing the RightFax MFP Module
Overview of the RightFax MFP Module
The Sharp Extension for the RightFax MFP Module lets you link one
or more of several supported Sharp Multi-Function Products
(MFPs) via your network to the RightFax server. This lets users
scan documents on the Sharp MFP and transmit them as fax or
e-mail messages through the RightFax server. Scanned documents
can be transmitted normally to fax and e-mail destinations, or sent
via certified delivery or encrypted for security using the RightFax
SecureDocs Module (described in the RightFax SecureDocs
Module Guide.) For information on using the Sharp MFP to scan
and transmit documents via the RightFax server, see Chapter 2,
“Configuring the Repository Folder and RightFax Interface on the
Sharp MFPs”.
The RightFax MFP Module Sharp Extension connects the RightFax
server and Sharp MFPs using a software module called the
External Document Connector (EDC). This module monitors
folders on your network, called “repositories,” for Sharp documents
to process and transmit. Sharp MFPs that you want to use to
submit fax jobs to the RightFax server must all be configured to
store scanned documents in the same network folder that you
configure the EDC to monitor. Refer to your Sharp documentation
for instructions on setting this folder location.
To create an interface for users on the Sharp device, you must
create a Metadata dialog on the Sharp using the browser-based
software installed on the Sharp device. This Metadata dialog
includes data entry fields such as destination fax number and user
ID, and each of these fields is identified using specific key words
that the RightFax server can process. When users enter
transmission information in these fields, the data is packaged along
with the scanned image in a way that the RightFax server can
interpret and use. For information on creating a Workflow for use
with RightFax, see Chapter 2, “Configuring the Repository Folder
and RightFax Interface on the Sharp MFPs”.
Using each of these components, the Sharp extension of the
RightFax MFP Module lets users scan and transmit faxes by
following this sequence of events:
1. Using either the Sharp MFP fax functionality or one of the
RightFax-specific templates, the user enters fax transmission
information on the Sharp MFP and scans the document.
2. The Sharp MFP saves the document as an image file and then
stores the file in the repository folder on the network.
3. The External Document Connector picks up the image file from
the repository, converts it to a file format appropriate for use by
the RightFax server, and then places it in the RightFax send
queue for transmission.
4. The RightFax server transmits the file as a fax or e-mail message
to the destination specified by the user on the Sharp MFP.
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RightFax MFP Module 2.5 Guide for the Sharp Extension 10
RightFax Server Support and Requirements
All RightFax servers that will be used for sending faxes from Sharp
devices must be version 9.0 or higher. Microsoft Internet Explorer
version 6 is required on all RightFax servers.
The repository folder where outbound faxes originating from the
Sharp device will be placed must be configured as an FTP site on
an IIS server on your network. Before you begin, ensure that the
FTP component is installed on the IIS server you want to use. You
should also add a subfolder called Sharp under the
\Inetpub\ftproot folder on the IIS server. This will be used as the
repository folder.
If you are upgrading from an earlier version
of the External Document Connector
Installing the RightFax MFP Module will overwrite all earlier
versions of the RightFax External Document Connector (EDC) for
Sharp extensions, discarding any existing configuration settings.
Captaris strongly recommends that you write down or take
screenshots of the existing configuration settings before installing
the RightFax MFP Module. Many of these settings will be reused
with the RightFax MFP module and information about your existing
EDC settings will simplify the process of configuring the new
module.
Sharp MFP Support and Requirements
The RightFax MFP Module supports the following Sharp models:
AR-M350N
AR-M450N
AR-M550N
AR-M620N
AR-M700N
Important Your Sharp device includes configuration software can be
accessed via a Web browser. To access this software, you must know the
IP address of the Sharp device. If you have not already set up the Sharp
device so that this software is accessible you should do so now.
Install the RightFax MFP Module
To install the RightFax MFP Module, you must complete the
following steps:
1. Download the RightFax MFP Module (described on page 11)
2. Run the RightFax MFP Module installation (described on
page 11)
The MFP Module installation program copies the module’s files to
the RightFax server and lets you configure some of the settings
required to integrate RightFax with your Sharp MFPs.
Important information about installations and upgrades
Do not re-run this installation if you have already installed this
version of the MFP Module or if you have installed any other
RightFax products which use the same installation architecture as
this product. Doing so will detect the existing installation and offer
the options Repair and Uninstall. Selecting Repair will cause any
existing configuration settings to be overwritten with default
settings. If you have already installed this product or any of the
other RightFax MFP Module 2.5 products, reinstallation is not
necessary. Instead, you only need to contact Captaris Support to
activate the Connector.
If you are running a new install, you should proceed with the
installation instructions in the next section. However, if you are
upgrading
program may cause all jobs that are currently in the queue to be
lost. Follow these steps for all installed EDC modules when
upgrading from 2.0 to 2.5 to avoid losing any pending jobs in the
External Document Connector:
1.
On the RightFax server, select Start > All Programs >
from version 2.0 to version 2.5, running the installation
RightFax EDC Monitor to open the EDC Monitor application.
2. Select Tools > Advanced EDC Configuration to open the
Captaris EDC Configuration dialog box.
Downloading the RightFax MFP Module
Note Although the RightFax MFP module can be downloaded freely, it
does require that a valid software license be purchased before the
software can be enabled by a Captaris Support representative. For
information on purchasing a software license for the RightFax MFP
Module, please contact your Captaris salesperson or RightFax product
retailer.
The RightFax MFP Module is downloaded from the Captaris Web
site and must be installed directly on each RightFax server that will
support extension to your Sharp MFPs. For this reason, you should
either download the installation file directly to your RightFax
server(s) or to a location on your network that is accessible by all
RightFax servers on which it will be run.
3. Click the Sources tab.
4. Double-click the module that you want to stop.
5.
Select the option Pause scanning for new jobs.
6. Click OK to save the changes and exit back to the EDC Monitor.
7. Monitor the DataFlow pane in the EDC Monitor. When the job
count for the Begin and End FlowPoints is equal, there are no
more pending jobs and you can begin the upgrade installation
(described in the next section).
After the new version is installed, the modules will all be reset
so that they process jobs.
Running the RightFax MFP Module installation
The MFP Module installation program includes a configuration
wizard which lets you license and configure the Sharp MFP module
as part of the software installation. The RightFax MFP Module must
be installed directly on each RightFax server that will support
extension to your Sharp MFPs. Before installing the RightFax MFP
module, ensure that the most recent Service Pack has been
applied to your RightFax server.
To install the RightFax MFP Module
The RightFax MFP Module installation software is downloaded
1.
as a ZIP file that contains one executable file called Setup.exe.
Extract Setup.exe directly to your RightFax server(s) or to a
location on your network that is accessible by all RightFax
servers on which it will be run.
2. Run Setup.exe. This opens the RightFax MFP Module
installation wizard.
Chapter 1 Installing the RightFax MFP Module 11
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