Sharp NAR0064 User Manual
n Using Conversation Number – Each open IM conversation has a
number (0-9), which is displayed in the IM Conversations submenu, as
well as on the screen displaying your list of friends. From any screen
in IM, including the IM splash screen, you can quickly switch between
conversations by pressing MENU + the IM conversation number.
n From Friends List Screen – On the screen listing all your friends’
usernames, scroll to highlight the conversation to which you want to
switch, then press the trackball.
76 Using the Applications
Keyboard Shortcuts
Call a speed dial number Press and hold speed dial # on keyboard while
in Phone or on Jump screen.
Redial last number Press JUMP , , .
Answer an incoming call Press trackball or .
Ignore incoming call (call forwards) Press .
Hang up active call Press .
Mute your device when ringing Press any key, except .
Create a new note, message, event,
task, to do, or contact Press MENU + M.
Insert Unicode character Press SYM
Discard item Highlight item, press MENU + CANCEL .
Send a composed message Press MENU + M.
Open latest unread message Press JUMP + 0.
Delete all text in a single line Press ALT + DEL.
Put device in key guard mode Press and hold DONE two seconds.
Unlock device Press MENU + DONE .
Power device on/off Press and hold for three seconds.
Press twice to power off.
Open Sound Controls
Open mini music player Press JUMP + DONE .
Open Quick Jump menu Press JUMP + CANCEL .
Scroll page-by-page Hold MENU and roll trackball; or,
press to page up, to page down.
Find an item across apps Press JUMP + F.
Press MENU + DONE .
key.
Keyboard Shortcuts 77
Troubleshooting
How do I know when my account is ready to register for data services?
Once your account is ready for you to register for data services, you will
see a “Welcome” message on your screen. If the Welcome message
doesn’t appear on your device within 48 hours after registering, contact
T-Mobile Customer Care department.
In order to comply with airline regulations, how can I temporarily disable wireless connectivity when traveling?
Remember to switch to “Airplane Mode” during aircraft takeoff and
landing. To turn off wireless connectivity (to comply with FAA regulations)
follow these instructions:
1 From the Jump screen, press
Wireless Off.
2 Your device is now offline. Confirm offline status by looking at the title
bar; the radio icon and “OFF” should blink alternately.
Even without wireless connectivity, you can still access the device
applications and read email messages that already been downloaded.
However, you will not be able to send or receive messages until you enable
wireless connectivity again.
MENU , and select Airplane Mode > Turn
How can I protect my device from damage?
The best way to protect your device is to carry it with the display closed.
You risk damaging your device if you do not protect the display. Also,
water–even in small amounts or in the form of steam–can seriously damage
your device and charger, so keep your device dry and away from potential
water sources.
78 Troubleshooting
I needed to remove my battery, so I did. After I put the battery back in
my device, it powered up, but all my messages and other data were
gone. Is it all gone for good?
No, all your data is regularly saved to the Danger service so it is safe. If
you wait a few minutes, all your data will be restored to your device. (Note,
however, that any data you entered or modified between the last save to the
Danger service and when you removed the battery will be lost.)
Chances are you removed the battery before powering off your device. Every
time you power off your device, your data is saved to the device’s internal
flash memory. However, if you remove your battery before shutting down,
your data will not be saved to flash. It is, however, saved on an ongoing basis
to the service, which means your data is always backed up. However, for your
convenience, always power off your device before removing the battery!
How can I improve radio reception when I’m in a “fringe” coverage
area?
Try the following to improve radio reception:
n Use the hands-free headset and position the phone away from your body.
n Walk to a window if you are indoors.
n
Step outside of buildings that have high metal, concrete, or earthen
content, because they may absorb radio signals.
n Step away from metallic windows because they absorb RF energy.
n Go to the highest spot possible to make the call.
n Step away from computers or electronic equipment.
n If you are in a car, first park, then try the call from outside the car.
n If you are near or directly under a cellular/PCS radio tower, walk at least
one block away.
My device has not connected to the service for quite a while. Is there
anything I can do myself before calling Customer Care?
Yes, try powering your device off and on. After your device boots, you’ll
know you’ve connected to the service when you see the in the title bar
again.
Troubleshooting 79
What Web browsers do you support on the Desktop Interface?
Web browsers IE 5+ are supported on both the Windows and Macintosh
operating systems, as well as Firefox and Safari.
Why do the Web pages I open using the device’s Web Browser
application appear different from the pages I open on my desktop
computer?
The Web pages displayed on your device have been reformatted so they
are easier to read on a small display. The same or similar information
displays; it’s just laid out on the screen so that it’s easier to view on your
device.
What are the requirements for getting my POP or IMAP email
accounts to appear on my device?
To fetch messages from an email account, you must gather the following
information:
n Name of the remote email server (e.g., mail.example.com).
n Protocol used by the remote email server (e.g., POP, IMAP).
n Your username on the remote email server. (For example, if your email
address is joe@example.com, then your username is “joe”.)
n Your password on the remote email server. This is the same password
you use to open the remote email directly.
Most Internet Service Providers and University email systems work with
the POP3 protocol. If you are not sure of the protocol, use the Auto-detect
setting, or you can call or email your remote service and ask what protocol
they support. The remote service operators can also tell you the name of
the remote email server.
Once you have all this information, set up your external account by
following the instructions in “Fetch Email from External Accounts” on page
54 of this guide. Once set up, your remote email account will be checked
periodically and a copy of all new, unread messages will be placed in the
Email mailbox on your device.
80 Troubleshooting
How secure is my account data on the Desktop Interface? There may
be sensitive information stored in contact information (credit card
numbers for example) that must be secure!
Information in your account is stored on servers in a data center with
enhanced security and firewall features. Please refer to the T-Mobile Privacy
Policy and the Danger® Service Privacy Notice for more information.
What should I do if I need a replacement part for my device or if I need
to have my device repaired?
Contact T-Mobile Customer Care department for support.
How can I clean my device screen?
The screen on your device is coated with a protective layer of
polycarbonate. You can safely use warm soapy water, denatured alcohol,
or isopropyl alcohol to remove dirt and smudges from your screen. Be sure
to use a very soft cotton cloth, such as an old t-shirt, to prevent scratching
when wiping the screen.
How do I report a lost device?
Call T-Mobile Customer Care department to report the lost device as soon
as possible! T-Mobile will disable your lost device and your existing data
will remain stored on the service, assuming no one has tampered with the
data since you lost the device. When you receive your new device, your
account data will be downloaded to it automatically after you sign in with
your existing username and password.
The device is not charging when I connect it to a personal computer
using the USB cable. What’s wrong?
Some personal computers are not able to charge your device using the
USB cable. If this is the case with your computer, when you attach your
device to the computer, you will see an alert on the device telling you that
you are receiving a USB charge that is too low for charging your device.
Instead, use the power adapter included in the box for charging.
Troubleshooting 81
Handling and Safety
Precautions
The Sidekick is a mobile computing device that may break if dropped,
subjected to severe shock, or exposed to water. Please handle the device
carefully and read the precautions listed below. These precautions provide
essential information for the safe handling of the product and for the
protection of the users and others from possible harm.
! During a call, the sound level on your device may vary, depending on
how you are routing the sound. Keep the volume at a moderate level to
prevent damage to your hearing, and be careful not to switch accidentally
to speakerphone (by pressing the right shoulder button) while the phone is
against your ear.
Battery Handling
n Your device uses a removable lithium-ion battery. Lithium-ion batteries
are recyclable. Never dispose of the battery or the unit by incineration or
ordinary waste.
n Always turn off your device before removing the battery.
n Never attempt to disassemble or modify the battery.
n Never touch any fluid that may leak from the removable battery, because
doing so may result in injury to the skin or eyes.
n Never drop your device or subject it to severe shock. This may cause the
removable battery to leak, ignite, and/or rupture. Always immediately
remove your device from the vicinity of any open flame in the event the
built-in battery leaks or emits an unusual odor.
82 Handling and Safety Precautions
Device Handling and Use
n Never attempt to disassemble, repair, or modify your device. Such action
may result in bodily injury, or damage to the unit or other property.
n Never touch liquid that might leak from a broken liquid crystal display
(LCD), because doing so may cause a skin rash.
n Keep the volume at a moderate level to avoid damage to your hearing.
n Never dispose of your device with ordinary waste.
n
Never allow infants, small children, or animals within reach of your device.
n Never play the CD-ROM containing the Reference Guide (included in the
box) on an audio CD player. Doing so might result in a loud noise that
could damage your ears or speakers.
n Switch off your device or put your device in “Airplane Mode” when in
an aircraft. The use of the device in an aircraft may be dangerous to
the operation of the aircraft, disrupt the cellular network, and is illegal.
Failure to observe this instruction may lead to suspension or denial of
cellular telephone services to the offender, or legal action, or both.
n Check with your doctor if you have a pacemaker or hearing aid to
make sure you can safely use the device’s cellular and Bluetooth radio
frequencies.
n Persons with pacemakers:
- Should always keep the phone more than six inches from their
pacemaker.
- Should not carry the phone in a breast pocket.
- Should use the ear opposite the pacemaker to minimize the potential
for interference.
- If you have any reason to suspect that interference is taking place, turn
your phone off immediately.
n Your phone contains exposed magnets, which may cause damage
to credit cards, magnetic ID cards, and other magnetically encoded
materials. Do not place these or other items that are sensitive to
magnetic fields near the exposed magnets. For example, do not place
your phone in the same pocket as your credit card or hotel key.
Handling and Safety Precautions 83
n The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches (15.24 centimeters) be maintained
between the phone and a pacemaker to avoid potential interference
with the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless Technology
Research.
n Certain locations (e.g., hospitals) may restrict the use of any device that
emits low-level RF energy. Always comply with posted prohibitions of the
use of RF-emitting devices.
n Do not use the device when at a refuelling station.
n Observe restrictions on the use of radio equipment in fuel depots,
chemical plants, or where blasting operations are in progress.
n
It is advised that the device not be used by a driver while the vehicle is
moving, except in an emergency. Speak only into a fixed, neck-slung or
clipped-on microphone, or Bluetooth headset when it would not distract
your attention from the road
n Never allow any metallic objects (e.g., staples, paper clips) to become
.
inserted into your device, as this could result in the generation of excess
heat or fire.
n Never use or store your device in the following locations:
- Anywhere it may be exposed to water (e.g., bathroom, sauna)
- Conditions of high humidity (e.g., rain or fog)
-
Conditions of extreme high temperatures (e.g., near fire, in a sealed
car)
- In direct sunlight
- Locations or sites subject to strong vibration
n Using this device for long periods of time (e.g., playing games) may harm
your hands or eyes. For your health and safety, take a 10-15 minute break
every hour.
n If you have experienced seizures or blackouts that are caused by
watching flashing lights, consult a doctor before using this device.
n
Use your device in areas with the following ambient environmental condition:
- Normal operation: 0ºC to 40ºC (32ºF to 104ºF), with humidity of 30% to 80%
84 Handling and Safety Precautions
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