Sharp MX-M200D, MX-M160D User Manual

MX-M160D MX-M200D
DIGITAL MULTIFUNCTIONAL SYSTEM
OPERATION MANUAL
(for general information and copier)
PART 1: GENERAL INFORMATION
BEFORE USING THE PRODUCT
TROUBLESHOOTING AND MAINTENANCE
PERIPHERAL DEVICES AND SUPPLIES
PART 2: COPIER OPERATION
COPY FUNCTIONS
CONVENIENT COPY
FUNCTIONS
APPENDIX
SYSTEM SETTINGS GUIDE
Page
12
24
40
45
64 73 75
Be sure to become thoroughly familiar with this manual to gain the maximum benefit from the product.
Before installing this product, be sure to read the cautions and installation requirements sections.
Be sure to keep all operation manuals handy for reference including this manual, the "Operation manual (for general information and copier)" and operation manuals for any optional equipment which has been installed.
Each instruction also covers the optional units used with these products.
In some areas, the "POWER" switch positions are marked "I" and " " on the copier instead of "ON" and "OFF". The symbol " " denotes the copier is not completely de-energized but in a stand-by condition at this "POWER" switch position. If your copier is so marked, please read "I" for "ON" and " " for "OFF".
Caution! For complete electrical disconnection, pull out the main plug. The socket-outlet shall be installed near the equipment and shall be easily accessible.
➣➢➣➢➣➢➣➢➣ ➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢
The equipment should be installed near an accessible socket outlet for easy disconnection.
Notice for users in the UK
MAINS PLUG WIRING INSTRUCTIONS
The mains lead of this equipment is already fitted with a mains plug which is either a non-rewireable (moulded) or a rewireable type. Should the fuse need to be replaced, a BSI or ASTA approved fuse to BS1362 marked or be used. Always refit the fuse cover after replacing the fuse on the moulded plug. Never use the plug without the fuse cover fitted. In the unlikely event of the socket outlet in your home not being compatible with the plug supplied either cut-off the moulded plug (if this type is fitted) or remove by undoing the screws if a rewireable plug is fitted and fit an appropriate type observing the wiring code below.
DANGER: The fuse should be removed from the cut-off plug and the plug destroyed immediately and disposed of in a safe manner. Under no circumstances should the cut-off plug be inserted elsewhere into a 13A socket outlet as a serious electric shock may occur.
To fit an appropriate plug to the mains lead, follow the instructions below: IMPORTANT: The wires in this mains lead are coloured in accordance with the following code:
As the colours of the wires in this mains lead may not correspond with coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug which is marked with the letter E, or by the safety earth symbol , or coloured green or green­and-yellow. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black. The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or coloured red.
If you have any doubt, consult a qualified electrician. WARNING: THIS APPARATUS MUST BE EARTHED.
➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣
and of the same rating as the one removed from the plug must
GREEN-AND-YELLOW: Earth BLUE: Neutral BROWN: Live
➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢
Shielded interface cables must be used with this equipment to maintain compliance with EMC regulations.
EMC (this machine and peripheral devices)
Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Warranty
While every effort has been made to make this document as accurate and helpful as possible, SHARP Corporation makes no warranty of any kind with regard to its content. All information included herein is subject to change without notice. SHARP is not responsible for any loss or damages, direct or indirect, arising from or related to the use of this operation manual. © Copyright SHARP Corporation 2009. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.
Part 1: General Information
1
Trademark acknowledgments
The following trademarks and registered trademarks are used in conjunction with the machine and its peripheral devices and accessories.
•Microsoft Server U.S.A. and other countries.
• PostScript is a registered trademark of Adobe Systems Incorporated.
• Adobe and Flash are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries.
• Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Reader are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries.
• Macintosh, Mac OS, AppleTalk, EtherTalk and LaserWriter are trademarks of Apple Inc., registered in the U.S. and other countries.
• Netscape Navigator is a trademark of Netscape Communications Corporation.
• Mozilla countries.
• PCL is a registered trademark of the Hewlett-Packard Company.
• IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation.
• Sharpdesk is a trademark of Sharp Corporation.
• Sharp OSA is a trademark of Sharp Corporation.
• RealVNC is a trademark of RealVNC Limited.
• All other trademarks and copyrights are the property of their respective owners.
Candid and Taffy are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond and Halbfett Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions. Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Avant Garde, ITC Bookman, Lubalin Graph, Mona Lisa, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Clarendon, Eurostile, Helvetica, Optima, Palatino, Stempel Garamond, Times and Univers are trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG. Apple Chancery, Chicago, Geneva, Monaco and New York are trademarks of Apple Computer Inc. and may be registered in certain jurisdictions. HGGothicB, HGMinchoL, HGPGothicB and HGPMinchoL are trademarks of Ricoh Company, Ltd. and may be registered in some jurisdictions. Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries. Marigold and Oxford are trademarks of Arthur Baker and may be registered in some jurisdictions. Antique Olive is a trademark of Marcel Olive and may be registered in certain jurisdictions. Hoefler Text is a trademark of Johnathan Hoefler and may be registered in some jurisdictions. ITC is a trademark of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Agfa is a trademark of the Agfa-Gevaert Group and may be registered in certain jurisdictions. Intellifont, MicroType and UFST are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Macintosh and TrueType are trademarks of Apple Computer Inc. registered in the United States Patent and Trademark Office and other countries. PostScript is a trademark of Adobe Systems Incorporated and may be registered in some jurisdictions. HP, PCL, FontSmart and LaserJet are trademarks of Hewlett-Packard Company and may be registered in some jurisdictions. The Type 1 processor resident in Monotype Imaging's UFST product is under license from Electronics For Imaging, Inc. All other trademarks are the property of their respective owners.
®
, Windows®, Windows® 2000, Windows® XP, Windows Server® 2003, Windows Vista®, Windows
®
2008 and Internet Explorer® are registered trademarks or trademarks of Microsoft Corporation in the
®
and Firefox® are registered trademarks or trademarks of the Mozilla Foundation in the U.S.A. and other
2
Notes
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please contact your nearest authorised service representative.
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem is discovered, please contact your dealer or nearest authorised service representative.
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
The display screens, messages, and key names shown in the manual may differ from those on the actual machine due to product improvements and modifications.
The fax function is not available in some countries and regions.
PRODUCT CONFIGURATIONS
This product series consists of the models indicated below. The product configuration varies by model. The explanations and illustrations in this manual generally use the MX-M200D (with the optional RSPF installed).
Model Appearance Copying speed Paper trays Optional trays
MX-M160D 16 copies/min. One (250 x 1)
MX-M200D
Note
With the RSPF installed
Some models may not be available in some countries.
20 copies/min. Two (250 x 2)
(As of the end of July, 2009)
250-sheet paper
feed unit (AR-D34)
2 x 250-sheet paper
feed unit (AR-D35)
3
CONTENTS
Part 1: General Information
PRODUCT CONFIGURATIONS ................................................................................................................ 3
CAUTIONS................................................................................................................................................. 6
CAUTIONS ON USING..................................................................................................................................... 6
LASER INFORMATION .................................................................................................................................... 7
INSTALLATION REQUIREMENTS ........................................................................................................... 8
ENVIRONMENTAL INFORMATION................................................................................................................. 8
MANUALS PROVIDED WITH THE PRODUCT......................................................................................... 9
MAIN FEATURES .................................................................................................................................... 10
1
PART NAMES AND FUNCTIONS ................... 12
OPERATION PANEL ......................................14
OPERATION IN COPY, PRINT, SCAN, AND
TURNING THE POWER ON AND OFF ........... 17
POWER ON ....................................................17
POWER OFF ..................................................17
LOADING PAPER............................................ 18
PAPER............................................................18
LOADING PAPER...........................................19
CHANGING THE PAPER SIZE SETTING OF A
DISABLING (ENABLING) AUTO TRAY
AUDITING MODE ............................................ 23
NUMBER OF ACCOUNTS IN AUDITING
USING AUDITING MODE...............................23
BEFORE USING THE PRODUCT
FAX MODES...................................................16
TRAY ..............................................................21
SWITCHING ...................................................22
MODE .............................................................23
2
TROUBLESHOOTING ..................................... 25
MACHINE/COPYING PROBLEMS ................ 25
INDICATORS AND DISPLAY MESSAGES .... 28
REMOVING MISFEEDS .................................. 29
ORIGINAL MISFEED IN THE SPF ................ 29
MISFEED IN THE BYPASS TRAY ................ 30
MISFEED IN THE MACHINE......................... 31
MISFEED IN TRAY 1 ..................................... 33
MISFEED IN TRAY 2 ..................................... 34
REPLACING THE TONER CARTRIDGE ........ 35
CHECKING THE TOTAL OUTPUT COUNT ... 36
CLEANING THE MACHINE............................. 37
CLEANING THE DOCUMENT GLASS AND
CLEANING THE BYPASS TRAY PAPER FEED
CLEANING THE TRANSFER CHARGER ..... 38
ADJUSTING THE DISPLAY CONTRAST....... 39
TROUBLESHOOTING AND MAINTENANCE
SPF/DOCUMENT COVER............................. 37
ROLLER......................................................... 37
4
3
OPTIONAL EQUIPMENT ................................ 40
REVERSING SINGLE PASS FEEDER /
250-SHEET PAPER FEED UNIT / 2 X
STORAGE OF SUPPLIES............................... 42
PROPER STORAGE ..................................... 42
PERIPHERAL DEVICES AND SUPPLIES
SINGLE PASS FEEDER ................................ 41
250-SHEET PAPER FEED UNIT ................... 41
Part 2: Copier Operation
CONTENTS
4
NORMAL COPYING ........................................ 45
MAKING A COPY DARKER OR LIGHTER ....48
SELECTING THE TRAY.................................49
SETTING THE NUMBER OF COPIES ...........49
SELECTING THE ORIGINAL SIZE ................50
USING THE BYPASS TRAY TO COPY A
REDUCING OR ENLARGING A COPY........... 52
AUTOMATIC RATIO SELECTION .................52
MANUAL RATIO SELECTION (PRESET COPY
SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY
(XY zoom copying) ......................................... 54
TWO-SIDED COPYING ................................... 56
TWO-SIDED COPYING ..................................56
TWO-SIDED COPYING OF ONE-SIDED
TWO-SIDED COPIES USING THE BYPASS TRAY
DUAL PAGE COPY (Dual page copy) ........... 62
INTERRUPTING A COPY RUN (Interrupt
copying)........................................................... 63
COPY FUNCTIONS
SPECIAL SIZE ORIGINAL..............................51
RATIOS/ZOOM)..............................................52
ORIGINALS ....................................................57
TWO-SIDED COPIES OF TWO-SIDED ORIGINALS (ONLY WHEN USING THE RSPF) ONE-SIDED COPIES OF TWO-SIDED ORIGINALS (ONLY WHEN USING THE RSPF)
......................59
......................60
... 61
6
SPECIFICATIONS ........................................... 73
7
PURPOSE OF THE SYSTEM SETTINGS ....... 75
PROGRAMMING AN ADMINISTRATOR
PASSWORD .................................................... 76
SYSTEM SETTINGS LIST............................... 77
USING THE SYSTEM SETTINGS ................... 78
MATERIAL SAFETY DATA SHEET................ 89
INDEX .............................................................. 75
ADMINISTRATOR PASSWORD NUMBER:
FACTORY SETTING ..................................... 101
APPENDIX
SYSTEM SETTINGS GUIDE
PROGRAMS RELATED TO ALL FUNCTIONS OF THE MACHINE (COPY, FAX, PRINTER, AND NETWORK SCANNER FUNCTIONS)
PROGRAMS FOR COPY MODE ....................... 75
PROGRAMMING AN ADMINISTRATOR PASSWORD ....75
ACCOUNT CONTROL .......................................79
DEVICE CONTROL............................................ 82
OPERATION SETTING ...................................... 83
ENERGY SAVE .................................................. 85
COPY SETTINGS .............................................. 86
.............. 75
5
ROTATING THE IMAGE 90 DEGREES
(Rotation copy) ............................................... 64
SORT MODE .................................................... 64
COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER (2 in 1 / 4 in 1 copy)
CREATING MARGINS WHEN COPYING
(Margin shift)................................................... 68
ERASING SHADOWS AROUND THE EDGES
OF A COPY (Erase copy) ............................... 69
CARD SHOT .................................................... 71
CONVENIENT COPY FUNCTIONS
............... 66
5
CAUTIONS
Follow the cautions below when using this machine.
CAUTIONS ON USING
Warning:
• The fusing area is hot. Exercise care in this area when removing misfed paper.
• Do not look directly at the light source. Doing so may damage your eyes.
Caution:
• Do not switch the machine rapidly on and off. After turning the machine off, wait 10 to 15 seconds before turning it back on.
• Place the machine on a firm, level surface.
• When the machine is not used for a long time, for example, during prolonged holidays, turn the power switch off and remove the power cord from the outlet.
• When moving the machine, be sure to turn the power switch off and remove the power cord from the outlet.
• Do not cover the machine with a dust cover, cloth or plastic film while the power is on. Doing so may prevent heat dissipation, damaging the machine.
• Do not make any modifications to this machine. Doing so may result in personal injury or damage to the machine.
• Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from printing by national law. Other items may be prohibited by local law.
• Money • Stamps • Bonds • Stocks
• Bank drafts • Checks • Passports • Driver's licences
• Do not touch the photoconductive drum. Scratches or smudges on the drum will cause dirty prints.
• Store spare toner cartridges in a cool dry place without removing from the package before use.
• If they are exposed to direct sunlight or excessive heat, poor copies may result.
Fusing unit
6
CAUTIONS
LASER INFORMATION
Wave length 785 nm + 10 nm/- 15 nm
Pulse times (8.141 µs ± 0.1 µs)/7 mm
Output power 0.14 mW - 0.22 mW
Caution
Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)
For Europe:
LUOKAN 1 LASERLAITE
KLASS 1 LASERAPPARAT
7
INSTALLATION REQUIREMENTS
Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved.
1. The machine should be installed near an accessible power outlet for easy connection.
2. Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded.
• For the power supply requirements, see the name plate on the back of the main unit.
Note
3. Do not install your machine in areas that are:
• damp, humid, or very dusty
• exposed to direct sunlight
• poorly ventilated
• subject to extreme temperature or humidity changes, e.g., near an air conditioner or heater.
4. Be sure to allow the required space around the machine for servicing and proper ventilation.
CAUTION: Do not install the machine in a location with poor air circulation.
A small amount of ozone is created inside the machine during printing. The amount of ozone created is not sufficient to be harmful; however, an unpleasant odor may be noticed during large copy runs, and thus the machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation. (The odor may occasionally cause headaches.) * Install the machine so that people are not directly exposed to exhaust from the machine. If installed near a window, ensure
that the machine is not exposed to direct sunlight.
Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is connected to the same outlet, the light may flicker.
20 cm (8")
20 cm
(8")
20 cm
ENVIRONMENTAL INFORMATION
(8")
®
Products that have earned the ENERGY STAR superior energy efficiency.
* The products without the logo may not meet the International Energy Star Program guideline.
are designed to protect the environment through
8
MANUALS PROVIDED WITH THE PRODUCT
Multiple manuals are provided for use of the machine. Please read each manual as appropriate for the functions that you wish to use.
Operation manual (for general information and copier) (this manual):
The first half of this manual contains general information on the machine, including safety precautions and the procedures for loading paper, removing misfeeds, and performing regular maintenance. The second half of the manual contains explanations of how to use the copy function of the machine. The manual also includes explanations of system settings for management of the machine and for the copy function. Explanations of system settings related to the fax, printer, and network scanner functions can be found in the respective manuals for those functions. The system settings are used by the administrator of the machine to enable or disable functions to suit the needs of your workplace.
Software setup guide
This explains how to install and configure the printer driver.
Operation manual (for facsimile)*1:
This explains how to use the fax function of the machine. To use the fax function, the optional facsimile expansion kit (MX-FX10
Operation manual (for printer and scanner)*2:
This explains how to use the machine as a printer and a scanner when it is connected to a computer.
) must be installed.
Operation manual (for network printer)*2:
This explains how to use the machine as a network printer. To use the machine as a network printer, the optional network expansion kit (MX-NB10) must be installed.
Operation manual (for network scanner)*2:
This explains how to use the machine as a network scanner when it is connected to a computer. To use the machine as a network scanner, the optional network expansion kit must be installed.
*1 The "Operation manual (for facsimile)" is contained in the optional facsimile expansion kit. *2 The "Operation manual (for printer and scanner)" is contained in the accompanying CD-ROM in PDF format. The "Operation
manual (for network printer)" and the "Operation manual (for network scanner)" are contained in PDF format in the CD-ROM that accompanies the network expansion kit. (These manuals are not provided in printed form.)
The meaning of "R" in original and paper size indications
An "R" appearing at the end of an original or paper size (A4R, B5R (8-1/2" x 11"R, 5-1/2" x 8-1/2"R), etc.) indicates that the original or paper is oriented horizontally as shown below. Sizes that can be placed only in the horizontal (landscape) orientation (A3, B4 (11" x 17", 8-1/2" x 14")) do not contain the "R" in their size indication.
Horizontal (Landscape) orientation
Conventions used in this manual
Warning
Caution
Note
This manual refers to the Reversing single pass feeder as the "RSPF" and the single pass feeder as the "SPF". Unless specific mention is made, both the RSPF and the SPF are referred to simply as "SPF".
Warns the user that injury may result if the contents of the warning are not properly followed.
Cautions the user that damage to the machine or one of its components may result if the contents of the caution are not properly followed.
Notes provide information relevant to the machine regarding specifications, functions, performance, operation and such, that may be useful to the user.
9
MAIN FEATURES
High-speed laser copying
• First-copy time*1 at 600 x 300 dpi*2 is only 7.2 seconds.
• Copying speed is 20 (MX-M200D) or 16 (MX-M160D) copies per minute. This provides a big boost to workplace productivity.
*1 Measured after the machine has warmed up following power-on, copying using the document glass (A4 (8-1/2" x 11") paper
fed from machine tray 1). The first-copy time may vary depending on machine operating conditions and ambient conditions such as temperature and power voltage.
*2 "dpi" ("dots per inch") is a unit that is used to measure resolution. Resolution indicates how much detail can be reproduced in
a printed or scanned image.
High-quality digital image
• High-quality copying at 600 dpi is performed.
• In addition to automatic exposure adjustment, two exposure modes can be selected: "TEXT" for text-only originals, and "PHOTO" for photographs. The exposure can be adjusted to five levels in each mode.
Photo mode allows clear copying of originals with delicate halftones such as monochrome photos and colour photos.
Enhanced copying features
• The zoom function can be used to reduce or enlarge copies from 25% to 400% in increments of 1%. (When the SPF is used, the zoom copy ratio range is 50% to 200%.)
• Up to 999 copies can be made of an original scanned just once. (This can be changed to a maximum of 99 copies in the system settings.)
• The system settings allow functions to be selected and managed to meet your specific needs. For example, access to the machine can be controlled by enabling audit mode.
A
Erase copy Margin shift 2 in 1 copy 4 in 1 copy
A
AA
CARD
Front
Back
Dual page copyRotation copy XY zoom copying
CARD
CARD
Card shot
Sort function
Copies of multiple original pages can sorted into sets.
1 2 3
3
2
1
1 2
3
1
2 3
Laser printer function / colour scanner function
• The machine is equipped standard with a USB interface, enabling it to be used as a printer and a scanner.
• To use the machine as a printer or scanner, the printer driver or scanner driver must first be installed as explained in the "Software setup guide".
10
MAIN FEATURES
Fax function (option)
Installation of the optional facsimile expansion kit enables the plain-paper, Super G3 laser fax function to be used.
Network connection (option)
The optional network expansion kit (MX-NB10) can be installed to enable the machine to be used as a network printer and network scanner.
Environment and people friendly design
• Preheat and auto power shut-off modes are provided to reduce power consumption when the machine is not in active use.
• A universal design has been implemented in the product whereby the height of the operation panel and shape of the keys are designed to be usable by as many people as possible.
11
BEFORE USING THE PRODUCT
1
This chapter contains basic information required for use of the machine. Please read this chapter before using the machine.
PART NAMES AND FUNCTIONS
(3)
(13)
(9)
(8)
(7)
(1)
(1) USB 2.0 port
Connect to your computer to this port to use the printer and scanner functions.
(2) Charger cleaner
Use to clean the transfer charger.
(3) Glass cleaner
Use to clean the original scanning glass.
(4) Document glass
Place an original that you wish to scan face down here. (Page 45)
(5) Handles
Use to move the machine.
(6) Power switch
Press to turn the machine power on and off.
(7) Centre tray
Copies and printed pages are output to this tray.
(2)
(4)
(5)
(6)
(12)
(10)
(18)(17)(16)
(11)
(9) Operation panel
Contains operation keys and indicator lights.
(10) Front cover
Open to remove paper misfeeds or replace the toner cartridge.
(11) Tray 1
Tray 1 can hold approximately 250 sheets of copy paper (80 g/m For restrictions on paper types and weights, see "PAPER" (page 18).
(12) Tray 2
Tray 2 can hold approximately 250 sheets of copy paper (80 g/m For restrictions on paper types and weights, see "PAPER" (page 18).
2
(20 lbs.)).
2
(20 lbs.)).
(5)
(14)
(15)
(8) Top tray (when the job separator tray kit is
installed)
Received faxes (when the fax option is installed) and print jobs are delivered to this tray.
12
(21) (22) (23)
BEFORE USING THE PRODUCT
(19)
(20)
(13) Document cover (when installed)
Open to make a copy from the document glass.
(14) Side cover
Open to remove misfed paper.
(15) Side cover handle
Pull to open the side cover.
(16) Bypass tray guides
Adjust to the width of the paper when using the bypass tray.
(17) Bypass tray
Special paper (heavy paper or transparency film) can be fed from the bypass tray.
(18) Bypass tray extension
Pull out when feeding large paper such as A3 and B4 (11" x 17" and 8-1/2" x 14").
(19) Toner cartridge lock release lever
To replace the toner cartridge, pull out the toner cartridge while pushing on this lever.
(20) Toner cartridge
Contains toner.
(21) Document feeder tray (when the SPF is
installed)
Place the original(s) that you wish to scan face up here. Up to 40 sheets can be placed.
(22) Original guides (when the SPF is installed)
Adjust to the size of the originals.
(23) Feeding roller cover (when the SPF is
installed)
Open to remove misfed originals.
(24)
(25)(26) (29)(28)
(24) Right side cover (when the SPF is installed)
Open to remove misfed originals.
(25) Fusing unit release levers
To remove the paper misfed in the fusing unit, push down on these levers and remove the paper.
Warning
(26) Roller rotating knob
Rotate to remove misfed paper.
(27) Exit area (when the SPF is installed)
Originals exit the machine here after copying/scanning when the SPF is used.
(28) Photoconductive drum
Images are formed on the photoconductive drum.
Caution
(29) Fusing unit paper guide
Open to remove misfed paper.
Note
The fusing unit is hot. Do not touch the fusing unit when removing misfed paper. Doing so may cause a burn or injury.
Do not touch the photoconductive drum (green portion) when removing the misfed paper. Doing so may damage the drum and cause smudges on copies.
The model name is on the front cover of the machine.
(27)
1
13
BEFORE USING THE PRODUCT
OPERATION PANEL
(1)
01 02 03 04 05
06 07 08 09 10
11 12 13 14 15
16 17 18 19 20
21 22 23 24 25
(1) Keys for fax function (when the fax option is
installed)
These are used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.
(2)
SPEAKER
SHIFT
REDIAL/PAUSE
SPEED
SYMBOL
COMM. SETTING
SPACE/–
COPY
PRINT
SCAN
FAX
(3) (4)
ON LINE DATA
LINE DATA
FAX STATUS
SPECIAL
FUNCTION
EXPOSURE
COPY
COLOUR MODE
SCAN
PROGRAM
FAX
(5)
(13) (15)(14)
(5) [FAX STATUS] key (when the fax option is
installed)
This key is used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.
(2) [COPY] key / indicator
Press to select copy mode. If pressed when "Ready to copy." appears or during warm-up, the total number of sheets used (page 36) appears while the key is pressed.
(3) [PRINT] key / indicator
Press to select print mode.
• ONLINE indicator
Print jobs can be received when this indicator is lit.
• DATA indicator
This lights steadily when there is a print job in memory that has not been printed, and blinks during printing.
(4) [SCAN] key / indicator
Press to select scan mode. (To connect a computer to the USB port on the machine and use the scanner function, see the "Operation manual (for printer and scanner)". To use the machine as a network scanner, see the "Operation manual (for network scanner)" that accompanies the optional network expansion kit.)
(6) Display
Shows various messages. For more information see page 16.
(7) [BACK] key
Press to return the display to the previous screen.
(8) Copy number display
The selected number of copies appears. During copying, this shows the remaining number of copies.
(9) [OK] key
Press to enter the selected setting.
(10) Numeric keys
Use to select the number of copies.
(11) [C] key
Press to clear the set number of copies or stop a copy run.
(12) [INTERRUPT] key ( ) / INTERRUPT indicator
Interrupts a copy run to allow an interrupt copy job to be performed. (Page 63)
14
BEFORE USING THE PRODUCT
(6) (8)(7) (9) (10) (11) (12)
BACK
OK
COPY RATIO
PAPER SELECT RESOLUTION RESOLUTION
(16) (17) (18) (19) (20) (21) (26)(25)(24)(22) (23)
ADDRESS ADDRESS
AUTO IMAGE
FORMAT
BROADCAST
2-SIDED COPY
OUTPUT ORIGINAL SIZE ORIGINAL SIZE
DUPLEX SCAN DUPLEX SCAN
ACC. #-C
(13) [FAX] key / indicator (when the fax option is
installed) LINE indicator, DATA indicator
This key is used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.
(14) [SPECIAL FUNCTION] key
Press to select special functions.
(15) [EXPOSURE] key
Use to select the exposure mode. "AUTO", "TEXT", or "PHOTO" can be selected. (Page 48)
(16) [PAPER SELECT] key
Use to manually select a paper tray. (Page 49)
(17) [COPY RATIO] key
Press to select a reduction or enlargement copy ratio. (Page 52)
(18) [AUTO IMAGE] key
Press to have the copy ratio selected automatically. (Page 52)
(19) [OUTPUT] key
Use to select the sort function. (Page 64)
ABC DEF
JKLGHI MNO
TUVPQRS WXYZ
@.-
READ-END
_
INTERRUPT
(20) [2-SIDED COPY] key (only on models that
support two-sided printing)
Select the two-sided copying mode. (Page 56)
(21) Arrow keys
Press to move the highlighting (which indicates that an item is selected) in the display.
(22) [ACC.#-C] key ( )
Press the end the use of an account and return the display to the account number entry screen. (Page 23)
(23) [0] key
Press during a continuous copy run to display the number of copies completed.
(24) [READ-END] key ( )
When copying in sort mode from the document glass, press this key when you have finished scanning the original pages and are ready to start copying. (Page 64)
(25) [CA] key
Clears all selected settings and returns the machine to the default settings. (Page 18)
(26) [START] key ( ) / indicator
Copying is possible when this indicator is on. Press the key to start copying. This indicator blinks when auto power shut-off mode has activated. Press the key to return to normal operation.
1
15
BEFORE USING THE PRODUCT
Display (base screen)
Example: Copy mode
(2) (3) (4)
(1)
Ready to copy.
A4
AUTO
100% A4
(5)
* The display shown is the MX-M200D (when the optional
RSPF is installed) display.
(1) Exposure display
Indicates the selected exposure mode.
(2) Special function icon display
Icons of enabled special functions will appear.
(3) Message display
Messages are displayed regarding machine status and operation.
(4) Original size display
The size of the placed original and the icon of the original scanning mode will appear.
: One-sided scanning in the SPF.
: Scanning on the document glass
: Two-sided scanning in the RSPF.
AUTO
(7)(6)
Icons appearing in the special function icon display
1-sided to 2-sided copy
2-sided to 2-sided copy
2-sided to 1-sided copy
Sort function 4 in 1 copy
Margin shift copy Dual page copy
Edge erase copy Card shot
(5) Copy ratio display
Displays the copy ratio for reduction or enlargement.
(6) Paper size display
Displays the selected paper size. When "AUTO" appears, the most suitable size of paper is automatically selected.
(7) Paper tray display
The selected paper tray is highlighted.
Centre erase copy
Edge + Centre erase
2 in 1 copy
OPERATION IN COPY, PRINT, SCAN, AND FAX MODES
Some operations in the various modes of the machine cannot take place simultaneously.
Interrupting operation
Copy output Printing Scanning
Interrupted operation
Copying Output Ye s *
Printing Output Ye s *
Scanning
Faxing
*1 Can be used after pressing the [INTERRUPT] key ( ). *2 After the page that is currently being printed is output, the job is interrupted.
Note
Scanning an original
Scanning an original
Output Ye s *
• Printing is not possible when the front or side cover is opened for machine maintenance, or when a misfeed occurs or the machine runs out of paper or toner, or when the drum cartridge reaches its replacement time.
• If an original misfeed occurs in the SPF, printing will not be possible until the misfed original is removed and the SPF is ready for use.
1
2
No No No No
No Yes No Yes
2
No No No No
No Yes No
No Yes*
2
Faxing
Scanning
originals
Ye s
Printing
faxes
16
TURNING THE POWER ON AND OFF
The power switch is located on the left side of the machine.
POWER ON
Turn the power switch to the "ON" position
• It will take about 45 seconds for the machine to warm up.
• When the power switch is turned to the "ON" position, the message "System check." will appear in the message display and warm-up will start.
Once the copier has finished warming up, the message display will change to "Ready to copy." and the START indicator will light up to indicate that copying is possible. Copy settings can be selected during warm-up.
• If auditing mode has been enabled (page 79), the message "Enter your account number." will appear after warming up. Once a valid account number has been entered, the message display will change to "Ready to copy." and copying will be possible.
Note
• If the fax option is installed, be sure to keep the power turned on. Faxes cannot be received when the power is turned off.
• The machine is set at the factory to return all settings to the default settings one minute after a copy job is finished (auto clear function). When the settings return to the default settings, any functions that were selected are cancelled. The auto clear time can be changed in the system settings. (Page 83)
POWER OFF
Make sure that the machine is not in operation and then turn the power switch to the "OFF" position.
If the power switch is turned off while the machine is in operation, a misfeed may occur and the job that was in progress will be cancelled.
1
Power save modes
The machine has two power save modes to reduce power consumption, thereby helping to reduce environmental pollution and conserve resources.
Preheat mode
This function automatically switches the machine to a low power consumption state if the duration of time set in the system settings elapses without the machine being used when the power is on. In preheat mode the display turns off. Normal operation automatically resumes when a key on the operation panel is pressed, an original is placed, or a print job or fax is received.
Auto power shut-off mode
This function automatically switches the machine to a state that consumes even less power than preheat mode if the duration of time set in the system settings elapses without the machine being used when the power is on. During auto power shut-off, only the START indicator blinks. To restore the machine to normal operation, press the [START] key. Normal operation also resumes automatically when a print job or fax is received or scanning is begun from a computer. While auto power shut-off is in effect, pressing a key other than the [START] key will have no effect.
Note
The preheat mode activation time and the "Auto power shut-off timer" can be changed in the system settings. (Page 85)
17
BEFORE USING THE PRODUCT
Default settings
The machine is set at the factory to return all settings to the default settings one minute after a copy job is finished (auto clear function) or when the [CA] key is pressed. When the settings return to the default settings, any functions that were selected are cancelled. The auto clear time can be changed in the system settings. (Page 83) In the default state the display shown below appears. The default state of the display may vary depending on settings in the system settings.
Ready to copy.
A4
AUTO
100% A4
AUTO
*The screen is that of the MX-M200D.
LOADING PAPER
The message "TRAY< >:Add paper." will be displayed when there is no copy paper in the selected paper tray. (< > is the tray number.) Load paper in the indicated paper tray.
PAPER
The specifications for the types and sizes of paper that can be loaded in the paper trays are shown below.
2 or 3
2 or 3
3 or 4
4
Paper type Paper size Weight Capacity
1,
A5*
B5, B5R, A4, A4R, B4, A3
Standard paper Recycled paper
Standard paper Recycled paper
Transparency film Labels
Thick paper*
Envelopes
5
(5-1/2" x 8-1/2"*1 (Invoice), 8-1/2" x 11" (Letter), 8-1/2" x 11"R, 8-1/2" x 13" (Foolscap), 8-1/2" x 14" (Legal), 11" x 17" (Ledger))
A6R to A3 (5-1/2" x 8-1/2" (Invoice) to 11" x 17" (Ledger))
A6R to A4 (5-1/2" x 8-1/2" (Invoice) to 8-1/2" x 11" (Letter))
A6R to A3 (5-1/2" x 8-1/2" (Invoice) to 11" x 17" (Ledger))
International DL (110 mm x 220 mm), International C5 (162 mm x 229 mm) Commercial 10 (4-1/8" x 9-1/2")
2
56 g/m (15 lbs. to 24 lbs.)*
56 g/m (15 lbs. to 24 lbs.)
129 g/m2 to 200 g/m (33 lbs. to 110 lbs. *6)
106 g/m2 to 128 g/m (28 lbs. to 33 lbs.)
91 g/m (24 lbs. to 28 lbs.)
to 90 g/m2*
2
to 90 g/m
2
to 105 g/m
250 sheets (80 g/m2
2
(20 lbs.))*
2
(Load paper lower than the line on the tray)
2
100 sheets*
Load one sheet of these papers at a time to the bypass tray.
Load one sheet of
2
paper each time on the bypass tray.
You can load multiple
2
sheets of paper on the bypass tray.
You can load multiple
2
sheets of paper on the bypass tray.
5 sheets
3
3
Paper tray Tray No.*
Tray 1 1
Tray 2 2
Tray of 250-sheet paper feed unit
Tray of 2 x 250-sheet paper feed unit
Bypass tray
*1 A5 (5-1/2" x 8-1/2") can be used in tray 1 but cannot be used in other trays (including trays in optional paper feeding unit). *2
When making a large number of copies or prints using 90 g/m2 (24 lbs.) paper, remove the output from the paper output tray when about 100 pages have been printed. The output may not stack correctly if more than 100 pages are allowed to accumulate.
*3
The number of sheets of the paper which can be set changes with the weight of a paper. (The indicated numbers are for 80 g/m2 (20 lbs.) paper.) *4 The trays are numbered 1, 2, 3, and 4 from the top. *5 To use thick paper, a setting that is suitable for thick paper must be selected (page 20). *6 Index
Paper that can be used for automatic 2-sided printing
Paper used for automatic two-sided printing must meet the following conditions: Paper type: Plain paper (special paper cannot be used.) Paper size: Standard sizes (A3, B4, A4, A4R, B5, B5R, A5, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R) Paper weight: 56 g/m2 to 90 g/m2 (15 lbs. to 24 lbs.)
18
BEFORE USING THE PRODUCT
Special paper
Follow these guidelines when using special paper.
• Use SHARP recommended transparency film and label sheets. Using other than SHARP recommended paper
may result in misfeeds or smudges on the output.
• There are many varieties of special paper available on the market, and some cannot be used with this machine.
Before using special paper, contact your authorised service representative.
• Before using other than SHARP recommended paper, make a test copy to see if the paper is suitable.
LOADING PAPER
Make sure that the machine is not copying or printing, and then follow these steps to load paper.
Loading paper in a tray
Gently lift and pull out the paper tray.
1
If you are adding the same size of paper, go to step 3. If you are loading a different size of paper, go to the next step.
Adjust the plates in the tray to the
2
length and width of the paper.
Plate B
Plate A
• The plate A is a slide-type guide. Grasp the locking knob on the guide and slide the guide to the indicator line of the paper to be loaded.
• The plate B is an insert-type guide. Remove it and then insert it at the indicator line of the paper to be loaded.
• When using 11" x 17" sized paper store the plate B in the slot at the left front of the paper tray.
Fan the paper.
4
Fan the paper well before loading it. If the paper is not fanned, double-feeds or misfeeds may occur.
Place the paper in the tray.
5
Note
• Do not load paper higher than the line on the tray (up to 250 sheets).
• Make sure that the paper fits under the tab on the right side of the tray.
• Make sure the stack of paper is straight before loading it. When adding paper, take the remaining paper out and combine it into a single stack with the new paper.
1
Push the pressure plate down.
3
Push the centre of the pressure plate down until it locks into place.
Gently push the paper tray back in.
6
Push the upper paper tray in completely.
Note
If the size of the loaded paper is different from the size shown in the display, be sure to follow the procedure in "CHANGING THE PAPER SIZE SETTING OF A TRAY" (page
21) to change the paper size setting of the
tray.
19
BEFORE USING THE PRODUCT
Loading paper in the bypass tray
Open the bypass tray.
1
Pull out the bypass tray extension to load B4 and A3 (8-1/2" x 14" and 11" x 17") size paper.
Set the bypass tray guides to the
2
paper width.
Insert the copy paper (print side
3
down) all the way into the bypass tray.
Make sure that the print side of the paper is face down. To prevent a misfeed, verify once more that the bypass tray guides are adjusted to the width of the paper.
Note
• If you loaded paper in the bypass tray, press the [PAPER SELECT] key to select the bypass tray.
• If you load thick paper in the bypass tray, press the [PAPER] key until "EXTRA" is highlighted. The paper type is set to thick paper. The setting is cleared when "Auto clear" works or the [CA] key is pressed. For restrictions on paper types and weights, see "PAPER" (page 18).
Important points when inserting paper in the bypass tray
• Up to 100 sheets of standard copy paper can be set in the bypass tray.
• Be sure to place A6 and B6 (5-1/2" x 8-1/2") size paper and envelopes horizontally as shown in the following diagram.
• When loading envelopes, make sure that they are straight and flat and do not have loosely glued construction flaps (not the closure flap).
• Special papers except SHARP recommended transparency film, labels, and envelopes must be fed one sheet at a time through the bypass tray.
• When adding paper, first remove any paper remaining in the tray, combine it with the paper to be added and then reload as a single stack. The paper to be added must be the same size and type as the paper already in the tray.
• Do not use paper that is smaller than the original. This may cause smudges or unclean images.
• Do not use paper that has already been printed on by a laser printer or plain paper fax machine. This may cause smudges or unclean images.
Envelopes
Do not use the following envelopes, as misfeeds will occur.
• Envelopes with metal tabs, clasps, strings, holes, or windows.
• Envelopes with rough fibers, carbon paper, or glossy surfaces.
• Envelopes with two or more flaps.
• Envelopes with tape, film, or paper attached to the flap.
• Envelopes with a fold in the flap.
• Envelopes with glue on the flap to be moistened for sealing.
• Envelopes with labels or stamps.
• Envelopes that are slightly inflated with air.
• Envelopes with glue protruding from the seal area.
• Envelopes with part of the seal area peeled off.
20
BEFORE USING THE PRODUCT
EXPOSURE COLOUR MODE
PAPER SE RESOLUT
COPY SCAN
SPECIAL
FUNCTION
LINE DATA
DATA
ON LINE
PQ
ACC
ED COPY
GHI
PQRS
BACK
OK
PY
CHANGING THE PAPER SIZE SETTING OF A TRAY
If the size of the loaded paper is different from the size shown in the display, follow the steps below to change the paper size setting of the tray. The paper size setting cannot be changed during copying, printing, fax printing (when the fax option is installed), or interrupt copying, or when a misfeed has occurred. However, if the machine is out of paper or out of toner, the paper size setting can be changed during copying, printing, and fax printing. See "PAPER" (page 18) for information on the specifications for the types and sizes of paper that can be loaded in the paper trays. The paper size cannot be set for the bypass tray.
Press the [SPECIAL FUNCTION] key.
1
SPECIAL FUNCTION SPECIAL MODES ORIG. SIZE ENTER PAPER SIZE SET
The special function screen will appear.
The screen shown above is the copy mode screen.
Press the [ ] or [ ] key to select
2
"PAPER SIZE SET".
DISPLAY CONTRAST
SPECIAL FUNCTION SPECIAL MODES ORIG. SIZE ENTER PAPER SIZE SET DISPLAY CONTRAST
Press the [OK] key.
3
Press the [ ] key.
5
PAPER SIZE SET A4 A3 A3 B4 A4
The cursor moves to the paper size selection position on the right.
Press the [ ] or [ ] key to select the
6
paper size.
A4R
Example: Selecting B4 size
PAPER SIZE SET A4 A3 A3 B4 A4 A4R
To change the size of another paper tray, press the [ ] key and then repeat steps 4 to 6.
1
The paper size setting screen will appear.
Note
For the paper trays and tray numbers, see "PAPER" on page 18.
Press the [ ] or [ ] key to select the
4
paper tray for which the paper size is being changed.
PAPER SIZE SET A4 A3 A3 B4 A4 A4R
: Shows tray "1".
: Shows tray "2".
Example: Tray 2
PAPER SIZE SET A4 A3 A3 B4 A4 A4R
Press the [OK] key.
7
OK
Press the [OK] key.
8
OK
Note
Affix the paper size label for the paper size selected in step 6 to the label position on the right end of the tray.
A message asking you to confirm the new paper size setting will appear.
The selected paper size will be stored and the display will return to the base screen.
21
BEFORE USING THE PRODUCT
EXPOSURE COLOUR MODE
PAPER SE RESOLUT
COPY SCAN
SPECIAL
FUNCTION
LINE DATA
DATA
ON LINE
PQ
ACC
ED COPY
GHI
PQRS
BACK
OK
PY
DISABLING (ENABLING) AUTO TRAY SWITCHING
When auto tray switching is enabled and paper runs out during copying or printing, the job will continue using paper from a different tray if that tray has the same size of paper in the same orientation. (This function does not operate when using the bypass tray or when a fax is being printed.) This function has been enabled at the factory. If you prefer to disable the function, follow the steps below.
Press the [SPECIAL FUNCTION] key.
1
SPECIAL FUNCTION SPECIAL MODES ORIG. SIZE ENTER PAPER SIZE SET
The special function screen will appear.
The above screen appears in copy mode.
Select "PAPER SIZE SET" with the [ ]
2
or [ ] key.
DISPLAY CONTRAST
SPECIAL FUNCTION SPECIAL MODES ORIG. SIZE ENTER PAPER SIZE SET DISPLAY CONTRAST
Press the [OK] key.
3
Press the [OK] key.
5
OK
PAPER SIZE SET AUTO TRAY SWITCHING
When a checkmark does not appear in the checkbox, the auto tray switching function will not operate.
Press the [ ] key.
6
PAPER SIZE SET A4 A3 A3 B4 A4
You will return to the paper size setting screen.
To re-enable auto tray switching, press the [OK] key in the screen of step 5 so that a checkmark appears.
A4R
PAPER SIZE SET A4 A3 A3 B4 A4
The paper size setting screen will appear.
Press the [ ] key repeatedly until
4
"AUTO TRAY SWITCHING" appears.
A4R
PAPER SIZE SET AUTO TRAY SWITCHING
Move the cursor to the lowest tray and then press the [ ] key again. The above screen will appear.
22
AUDITING MODE
ABC DEF
JKLGHI MNO
TUVPQRS WXYZ
@.-
_
READ-END
ACC. #-C
INTERRU
@
READ
ACC. #-C
When auditing mode is enabled, a count is kept of the pages printed by each account. The page counts can be viewed in the display. This function is enabled in the system settings. (For the counts in copy, print, and scan modes, see page 79. For the counts in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.)
NUMBER OF ACCOUNTS IN AUDITING MODE
Mode Number of accounts Remarks
Same for copy, print,
(1)
and scan modes
(2) Fax 50 maximum Fax counts are managed under one account number.
Note
The same account number can be assigned to (1) and (2).
50 maximum
Copying, printing, and scanning counts are managed under one account number.
USING AUDITING MODE
When auditing mode is turned on, the account number entry screen is displayed. Enter your account number (five-digit identification number) as explained below before performing a copy, fax, or scan operation.
Enter your account number. ACCOUNT #:-----
˚˚˚˚˚
Enter your account number (five
1
digits) with the numeric keys.
Enter your account number. ACCOUNT #: ---
• As the account number is entered, the hyphens (-) change to asterisks ( ). If you enter an incorrect digit, press [C] key and re-enter the correct digit.
• When a valid account number is entered, the current count of the account will appear in the message display of the base screen. After 6 seconds (factory default setting), the base screen appears. (Page 18)
* In copy mode and print mode, the number of sheets
remaining until the limit is reached is also shown if "ACCOUNT LIMIT" (page 81) is enabled in the system settings.
Example: Copy mode
COPIES MADE:000,000 REMAINING:050,000
AUTO
100% A4
AUTO
Note
When the copy job is finished, press
2
the [ACC.#-C] key ( ).
• If you enter a account number for copy mode that has also been programmed for fax mode, you can change to fax mode after completing the copy operation and continue with the fax operation without re-entering your account number. If you enter an account number for copy mode that has not been programmed for fax mode, enter your account number for fax mode after you press the [FAX] key to change to fax mode.
• If an invalid account number is entered in step 1, the account number entry screen reappears. When "ACC. # SECURITY" (page 81) in the
• system settings is enabled, a warning message will appear and operation will not be permitted for 1 minute if an invalid account number is entered 3 times in a row.
If you are performing an interrupt copy job (page 63) when auditing mode is enabled, be sure to press the [INTERRUPT] key ( ), [CA] key, or [ACC.#-C] key ( ) when finished to exit interrupt mode.
1
23
TROUBLESHOOTING AND
2
This chapter explains general troubleshooting and maintenance procedures such as removing misfeeds, replacing the toner cartridge, and cleaning the machine, as well as troubleshooting for the copy function. For troubleshooting for the fax function, printer function, and scanner function, see the respective manuals for each function.
MAINTENANCE
TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The machine does not operate. ................................................................................................................. 25
Power is on but copying is not possible. .................................................................................................... 25
Copies are too dark or too light.................................................................................................................. 25
Text is not clear in a copy. ......................................................................................................................... 25
Blank copies............................................................................................................................................... 25
The paper size used for the copy is different from the selected paper size (part of the image is cut off or
too much of the page is blank)................................................................................................................... 26
Wrinkles appear in the paper or the image disappears in places. ............................................................. 26
Paper misfeed. ........................................................................................................................................... 26
The original size is not automatically selected or the copy is not made on paper that matches the size
of the original. ............................................................................................................................................ 27
Copies are smudged or dirty...................................................................................................................... 27
White or black lines appear on copies. ...................................................................................................... 27
A tray's paper size setting cannot be set. .................................................................................................. 27
A copy job stops before it is finished.......................................................................................................... 27
Scanning of the original stops before it is completed................................................................................. 27
A light in the room flickers.......................................................................................................................... 27
INDICATORS AND DISPLAY MESSAGES......................................28
REMOVING MISFEEDS ....................................................................29
REPLACING THE TONER CARTRIDGE..........................................35
CHECKING THE TOTAL OUTPUT COUNT .....................................36
CLEANING THE MACHINE ..............................................................37
ADJUSTING THE DISPLAY CONTRAST ........................................39
24
TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord. Problems related to general use of the machine and copying are described below. If a problem occurs in printer or scanner mode, see the "Operation manual (for printer and scanner)". If a problem occurs in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.
If the message "Call for service. - " appears in the display, turn off the power switch, wait about 10 seconds, and then turn the power switch back on. If the message still appears after switching the power on and off several times, a failure may have occurred. In this case, promptly unplug the power cord and contact your authorised service representative. Note: Letters and numbers appear in - above. When you contact your Sharp dealer, please tell your dealer
what numbers appear.
The following problems are related to the general operation of the machine and copying.
Problem Cause and solution Page
The power cord is not plugged into a power outlet.
Plug the power cord into a grounded outlet.
The power switch is turned off.
Turn the power switch on.
The machine is warming up.
The machine requires about 45 seconds to warm up after the power
switch is turned on. While the machine is warming up, copy settings can
The machine does not operate.
Power is on but copying is not possible.
Copies are too dark or too light.
be selected but copying is not possible. Wait until "Ready to copy." appears.
The front cover or the side cover is not completely closed.
Close the front cover or the side cover.
The machine is in auto power shut-off mode.
When auto power shut-off mode has activated, only the START indicator
blinks; all other indicators and the display are off. The machine returns to normal operation when the [START] key is pressed, when a print job or fax is received, or when scanning from a computer is started. * Except when print hold for the fax function is enabled.
The COPY indicator is off.
Press the [COPY] key to set the machine to copy mode.
An appropriate exposure for the original has not been selected.
Select a suitable exposure mode with the [EXPOSURE] key. If "TEXT" or
"PHOTO" is selected, set an appropriate exposure level with the [ ] or [ ] key.
If the copy is too light or too dark even though "AUTO" was selected with
the [EXPOSURE] key, adjust the automatic exposure level. The automatic exposure level is adjusted in "EXPOSURE ADJUST" (page 86) in the system settings.
2
17
17
17
14
48
Text is not clear in a copy.
Blank copies
The correct original type has not been selected in the copy exposure setting screen.
Change the exposure setting to "TEXT" with the [EXPOSURE] key.
The original is not placed face up in the SPF or face down on the document glass.
Place the original face up in the SPF or face down on the document
glass.
48
45
25
TROUBLESHOOTING AND MAINTENANCE
Problem Cause and solution Page
The paper size used for the copy is different from the selected paper size (part of the image is cut off or too much of the page is blank).
Wrinkles appear in the paper or the image disappears in places.
The original was placed in the wrong position.
Place the original correctly.
An appropriate ratio was not used for the size of the original and the size of the paper.
Press the [AUTO IMAGE] key to select the appropriate copy ratio based
on the original and copy sizes.
The size of paper loaded in the tray was changed without changing the tray's paper size setting.
The size of the paper loaded in the tray is different from the tray's paper
size setting. Set the tray's paper size setting to the same orientation/size as the paper loaded in the tray.
The size or weight of the paper being used is not within the specified range.
Use copy paper within the specified range.
The paper is curled or damp.
Replace it with dry copy paper. During periods when the machine is not
used for a long time, remove the paper from the tray and store it in a dark place in a bag to prevent moisture absorption.
A paper misfeed has occurred.
See "REMOVING MISFEEDS" to remove the paper misfeed.
The size or weight of the paper being used is not within the specified range.
Use copy paper within the specified range.
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Paper misfeed.
The paper is curled or damp.
Replace it with dry copy paper. During periods when the machine is not
used for a long time, remove the paper from the tray and store it in a dark place in a bag to prevent moisture absorption.
Paper is not loaded properly.
Make sure the paper is properly loaded.
A piece of paper remains in the machine (after a paper misfeed was removed)
Remove all pieces of misfed paper.
Too much paper is loaded in the tray.
If the stack of paper is higher than the indicator line on the tray, remove
some of the paper and reload so that the stack does not exceed the line.
Several sheets of paper stick together.
Fan the paper well before loading it.
The guides on the bypass tray do not match the width of the paper.
Adjust the bypass guides to the size of the loaded paper.
The bypass tray extension is not pulled out.
When loading a large size of paper, pull out the bypass tray extension.
The bypass paper feed roller is dirty.
Clean the roller.
A5 (5-1/2" x 8-1/2") paper is loaded in tray 2 or in the 250-sheet or 2 x 250-sheet paper feed unit.
A5 (5-1/2" x 8-1/2") size paper must be loaded in tray 1 or the bypass
tray.
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Problem Cause and solution Page
The original size is not automatically selected or the copy is not made on paper that matches the size of the original.
TROUBLESHOOTING AND MAINTENANCE
Was the SPF (or document cover) opened completely when the original was placed on the document glass?
Open the SPF completely and then place the original on the document glass. Close the SPF (or document cover).
The original is curled or folded.
The original size cannot be correctly detected if the original is curled or
folded. Straighten the original.
The original has many solid black areas.
If the original includes solid black areas, the original size may not be
detected automatically. Press the [SPECIAL FUNCTION] key and select "ORIG. SIZE ENTER" to specify the original size.
The machine is directly exposed to sunlight.
Install in a location that is not exposed to sunlight.
The original is smaller than A5 (5-1/2" x 8-1/2") size.
If the original is smaller than A5 (5-1/2" x 8-1/2"), the size cannot be
detected. Follow the procedure in "USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL" to make the copy.
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Copies are smudged or dirty.
White or black lines appear on copies.
A tray's paper size setting cannot be set.
The original is not a standard size.
If the original is a small non-standard size, the size cannot be detected.
Manually select a size close to the original size, or follow the procedure in "USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL" to make the copy.
The document glass or the underside of the document cover/SPF is dirty.
Clean these regularly.
The original is smudged or blotchy.
Use a clean original.
The scanner glass for the SPF is dirty.
Clean the long, narrow scanning glass.
The transfer charger is dirty.
Clean the transfer charger.
The COPY indicator is off.
Press the [COPY] key to select copy mode.
A copy, print job, or received fax is being printed.
Set the paper size after copying or printing is complete.
The machine has stopped temporarily due to a paper misfeed.
Remove the misfeed and then set the paper size.
An interrupt copy job is in progress.
Set the paper size after the interrupt copy job is finished.
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A copy job stops before it is finished.
Scanning of the original stops before it is completed.
A light in the room flickers.
The paper output tray is full.
Copying stops temporarily during a copy each time 250 sheets (150 sheets when a job separator tray kit is installed) are output. Remove the copies from the tray and press the [OK] key to resume copying.
The tray is out of paper.
Load paper.
The display shows "Memory is full.".
See "INDICATORS AND DISPLAY MESSAGES".
The same outlet is being used for the light and the machine.
Connect the machine to a dedicated power outlet which is not shared
with other electric appliances.
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INDICATORS AND DISPLAY MESSAGES
If one of the following messages appears in the display, take prompt action as instructed by the message.
Message Action
(Maintenance icon) It is time for regular maintenance. Contact your authorised service
representative.
(Developer replacement required
icon)
Maintenance required. Call for
service.
Call for service. Turn off the power and then turn it back on. If this does not clear the
(Toner cartridge replacement
required icon)
Check the toner cartridge. Check to see if the toner cartridge has been installed properly.
Remove paper from the output tray and press [OK].
Load < > paper into tray < >. The paper size specified for the tray is different from the actual size.
Memory is full. The memory became full while scanning the originals. Press the [START]
Developer is required. Contact your authorised service representative as soon as possible.
Maintenance required soon. Contact your authorised service representative.
message, write down the 2-digit main code and 2-digit sub-code (" - "), turn off the power, and promptly contact your authorised service representative.
The toner cartridge must be replaced soon.
The number of sheets in the output tray (centre tray or top tray) has reached the limit. Remove the paper.
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key ( ) to copy only the originals that have been scanned, or press the [CA] key to cancel the job. An optional memory board (AR-SM5) can be installed to increase the original scanning capacity. Memory can be expanded to a maximum of 272 MB (256 MB of expansion memory).
< >: Tray number < >: Size of paper that should be loaded
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