Sharp LC-40N5004U Quick Start Manual

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LC-40N5004U
FHD Smart TV
Quick Start Guide
Help SHARP improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full User Manual online.
Before using the TV, please read this guide carefully and keep it for future reference.
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© 2019 Hisense Company Ltd. All Rights Reserved. All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and In-
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or other­wise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made in writing to the following address:
USA: Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520
“Sharp™”, “Aquos™”, “Quattron™” and any and all other Sharp product names, logo’s, slogans or marks are registered trademarks owned exclusively by Sharp Corporation.
"Hisense™", and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks and intellectual property rights of Hisense Company Ltd. and its subsidiaries.
This product is sold to you under one or more license agreements between Sharp Corporation and Hisense International (Hong Kong) America Investment Co. Ltd. All other trademarks are the property of their respective holders.
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This Quick Setup Guide supports the following models:
LC-40N5004U
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Table of Contents
Register Your TV! ......................................................................................................................................................... 2
Packaged Contents
Buttons and Ports on the TV
Attach the TV Stand or Wall Mount Bracket
Connect Devices to your TV
Establish a Network Connection
Buttons on your TV Remote....................................................................................................................................11
Begin Using your Remote
Power on the TV
Complete the First-Time Setup Menu
Begin to Enjoy your TV
Product Specifications
Quick Problem-Solving Ti ps
Certification and Compliance
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............................................................................................................................. 9
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Register Your TV!
Congratulations on the purchase of your new TV! This Quick Setup Guide will walk you through a few easy steps to set up your TV. For detailed instructions, access the User Manual on the support pages listed below.
Because we value your business, we want to keep you in the know of 'all things SHARP'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Country
U.S.A
CANADA
MEXICO
Phone: 1-888-935-8880
Hours of Operation:
Monday - Friday:
Saturday - Sunday: 9 AM to 6 PM EST
Service Email: support@sharptvusa.com
Phone: 1-855-271-6271
Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
Service Email: Canadasupport@sharp-canada.ca
Phone: 01-800-999-7277
Hours of Operation:
Service Email: servicio@SHARPTV.com.mx
Customer Care Center SHARP Support Page REGISTER YOUR TV
9 AM to 9 PM EST
Monday - Friday 9:00-18:00
http:// www.sharptvusa.com /support
http://www.sharp-canada. ca/support/
http://www.SHARPTV.com. mx/support/
*Scan to download user manual
www.sharptvusa.com/ support/productreg.asp
No need to register
http://www.SHARPTV. com.mx/support/product Reg.asp
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
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Packaged Contents
Your package in which you purchased your new TV contains the following items:
TV
Im portant Safety Information and Warranty Card Remote Control
2 AAA batteries A left and right leg that forms the TV stand
4 screws (M4×30) AV Input Cable
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to
Please check foam for accessories before discarding.
·
Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
·
Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
·
Quick Setup Guide
check ALL of the foam
Required tools and devices
Wireless router (not included) for Internet connectivity
Philli ps screwdriver (not included) to secure the TV stand
HDMI and other types of cables (not included) to connect external devices to the TV
Wall mount bracket (not included) if you prefer to mount the TV to the wall
(this document)
in the carton box.
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Buttons and Ports on the TV
TV Side View
Back View of the TV (40")
STANDBY / INPUT
USB2
ANT/CABLE
HDMI 2(ARC) HDMI 1
USB1
DC 5V 0.5A(MAX)
DIGITAL
AUDIO OUT
AV IN
LAN
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STEP 1. Attach the TV Stand or Wall Mount Bracket (not included)
Attach the TV Stand
CAUTION:
Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.
The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack.
To attach the left and right leg that forms the stand:
1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Remove the 2 legs from the foam and then insert the legs into the bottom slots of the TV.
3. Use the screws that came inside the carton with your TV to secure each leg tightly.
(For steps to attach the wall mount see page 6)
leg
Screws:
M4×30
5
leg
Screws:
M4×30
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Attach the Wall Mount Bracket (not included)
Before you begin the third-party manufacturer instructions, be sure to do the following things:
1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you already attached it.
3. Place the spacers (not included) in the corresponding bracket holes.
• Toprevent internaldamageto theTVand ensureitis mountedsecurely,be suretouse fixingscrews(not provided)thatare 8.0-10.0 mminlengthwhenmeasured
from the attaching surface of the mounting hook.
8.0 - 10.0 mm Wall mount bracket
Screw (not provided)
Spacer
(not provided)
Bracket (not provided)
CAUTION:
• Whenyouattach themount,be suretouse thespacers (providedbythe third-partymanufacturer)betweentheTV
and the bracket.
Rear cover of the TV Spacer
Screw
Wall mount hole pattern (mm) 100 × 200
Wall mount screw size (mm) M6
Follow instructions provided with the Wall mount bracket.
To com plete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
The selected screws are 8.0 - 10.0 mm in length when measured
from the attaching surface of the rear cover. The diameter and length of the screws differ depending on the Wall mount bracket model.
NOTE: The diameter and length of the screws differ depending on the wall mount bracket model.
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STEP2.ConnectDevicestoyourTV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.
TV label Port Cable External Equipment Brief Description
ANT/CABLE
HDMI
AV IN
DIGITAL AUDIO
OUT
USB
Red(R)
White(L)
Yellow(Video)
Antenna
Video
Camera
VHF/UHF Antenna
ANT OUT
VCR
DVD Player/Recorder
Set-top Box
Satellite Receiver
Digital Sound Bar
Audio Amplier
Satellite antenna
cable
Connect an outdoor VHF/UHF antenna.
Connect a High Definition Multimedia Interface (HDMI) cable from an external device.
Connect a com posite video cable and left-right audio cables from an external AV device.
Connect an optical cable from an external digital audio system.
Connect a USB device for browsing photos, music and movies. The unit only recogonizes a USB Memory Stick.
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TV label Port Cable External Equipment Brief Description
HEADPHONE
LAN
SERVICE
Connect headphones to hear audio from the TV. Headphones with microphones are not supported.
Connect an Ethernet cable to access a network
LAN
or the Internet. The TV also has a wireless connectivity feature.
This port is not available for you to connect an external device. It can only be used by our factory for testing purposes.
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STEP 3. Establish a Network Connection
TV JACK
eL
Press the
1.
Select
2.
Modem Cabl
button on the remote control, press
[
]
Network
(ADSL / VDSL / Cable TV)
NetworkConguration.
External Modem
IP Sharer (Router)
(with DHCP server)
button to select
[ ˅ ]
Settings
AN CableLAN Cable
and then press
LAN
Establish a wired network connection
AutomaticallyobtainanIPaddress
1. Select
Wired LAN
NOTE: The default option of IP Settings Mode is DHCP.
2. If the connection fails then " information again.
ManuallyentertheIPaddress
1. Select
Manual.
2. Enter the IP Address, Netmask, Gateway, DNS Server 1 and DNS Server 2 in the menu. Next, select
. The TV will automatically obtain an IP address and connect to the network.
Disconnected
" will display for the Ethernet status. Retry or enter the
to enter the Settings menu.
[OK]
IP Settings
Save
, select
.
Manual
to input the
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Establish a wireless network connection
Wireless router with DHCP
Wireless LAN Adapter built-in TV set
The TV can directly receive network signals via wireless router
1. Select
Wireless
. The list of networks will be displayed automatically.
2. Select a wireless network from the list, input the password and select
3. If the network connection does not appear in the list, select
Refresh
Security mode selection
Close the network connection
Select
. The network connection will close.
Off
LAN Cable
Connect
.
to refresh the list or select
10
Add A Network
to manually enter SSID and
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ButtonsonyourTVRemote
BUTTON DESCRIPTION
Power on / off
INPUT Number
CC
(Red / Green / Yellow / Blue)
TV
˄ / ˅ / ˂ / ˃
OK
SLEEP
Change TV input source
Enter Channels / input numbers
Turn Closed Captioning On/Off and CC On When Mute
Dash button / Select a digital sub-channel
Special function buttons
Live TV
The button for the Quick setup menu
D-pad (up/down/left/right navigation buttons)
Confirmation button
Return to the previous place in the menu or app
Adjust sleep timer setting
BUTTON DESCRIPTION
VOL CH
MTS
/ /
NRT
APPS
NOTE:Thebuttonsareonlyforreference,actualremotemay
varyinappearance.
Volume (up/down)
Channel (up/down)
Mute and restore sound
Set the audio language (Multi Track Sound)
Media content control function buttons
Choose to leave the Video descri ption feature On or Off (Narration)
All apps
SearchNOW shortcut
Display the Home screen
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STEP4.BeginUsingyourRemote
1. Slide the back cover to open the battery com partment of the remote control.
Insert the batteriesGently push and slide Gently push and slide
2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the battery compartment.
3. Replace the battery com partment cover.
Important Information about the remote and batteries:
• Discardbatteriesin adesignateddisposal area.Donot throw
them into a fire.
• Removeoldbatteriesimmediatelytopreventthemfromleaking
into the battery compartment.
• If youdonot intendtouse theremotecontrol foralong time, thenremovethebatteries.
• Batterychemicalscancausearash.Ifthebatteriesleak, clean thebatterycompartment withacloth. Ifchemicalstouch your
skin then wash it immediately.
• Donotmixoldandnewbatteries.
• Donotmix alkaline,standard(carbon-zinc) orrechargeable (NiCd,NiMH,etc.)batteries.
• Donotcontinueusingtheremoteifitgetswarmorhot.
Call our Support Center immediately on the support website.
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in front of
the TV set.
It can work at a 30 degree horizontal or vertical angle.
Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (onlyfor USA)
If you would like to program your other household remote controls to your new television, please refer to the User's Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).
DIRECTV
12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183
Time Warner Cable
0463, 10463
Comcast
11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002
CoxCommunications
Dish Network
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider's customer service center.
If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 2.
......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780,
......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463,
......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171,
......0178, 10178, 1326, 1463
......505, 627, 538, 720, 659
UsingYourCableSet-topBoxorSatelliteReceiver
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Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then visit the Support page to view a list of the codes.
STEP 5. Power on the TV
Plug the power cord into a power outlet.
Power Cord
Press the screen that shows the logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your
Time Zone
Power button
.
on the remote to turn on the TV. A splash
Language, Region
, and
Wall Outlet
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STEP6.CompletetheFirst-TimeSetupMenu
After the splash screen that shows the logo appears, begin the first­time setup menu.
Screen Task
Product Registration • Register to stay up-to-date with news and updates
about your TV.
Language
Region
Honduras
El Salvador
Screen Task
Language and Location
Terms and Conditions,
Privacy Policy
Usage Mode
Network Setup
• Using the D-pad arrows of your remote, choose
your
• Choose
select
• Select
Note:
Retailers who plan to demonstrate the TV.
• If your TV does not automatically detect an
Ethernet connection, then use a wireless network. Select your network from the list that displays, input the password. Also you can add a hidden network.
Time Zone
Eastern
Central
Mountain
Arizona
Pacific
Alaska
Hawaii
Language
Agree
Continue
Home Mode
,
or
and
Region
Decline
icon and press
Time Zone
. When choose
.
[OK]
(which appears by default).
‘Store Mode should only be selected by
.
Agree
Last step of TV setup
,
• You are at the last step of TV setup. If you have
not connected network, you can select ‘Set up network’ or ‘Use without network’. If you have connected network, Congratulations! You have completed TV setup. Start to use.
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STEP 7. Begin to enjoy your TV
Text-to-Speech(TTS) and Video
Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the rst-time setup menu, the Home
screen is your starting point for navigating the TV. Gone are the days where your TV only provides one way for you to be entertained. This showpiece provides you the convenience of watching a program on a live channel, accessing Video on Demand to watch a movie and many other entertainment options.
Using your remote, press the Home button to begin enjoying your TV.
Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Sharp, Aquos or Quattron device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of the Licensor's or Manufacturers control. ALL LICENSORS AND THE MANUFACTURER EXPRESSLY DISCLAIM RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on any Licensor and/or the Manufacturer at any time and in any territory.
Description functionalities on TV
Text-to-Speech (TTS) and Video Description can help you to navigate the menus on the screen and hear an audio description of relevant programs. Text-to-Speech can convert written text into voice text to help visually impaired people listen to the information they are unable to read. In addition, the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see.
Follow the steps below to enable the functions:
1. Press the
2. Next, select Settings to enter the Settings Menu.
3. Select Accessibility > Menu Audio or Video Description to turn the Menu Audio or Video Description 'On' or 'Off'.
When Menu Audio is turned On, then the contents of each menu displayed can be broadcasted out. When Video Description is turned On, then you can hear the introduction of relevant programs.
https://www.sharptvusa.com/TTS
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speech button to access the Menu.
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Product Specifications
ModelName
Dimension
(W × H × D)
Weight Without Stand 12.8 lbs (5.8 kg)
Active Screen Size (Diagonal) 39.5 inches
Screen Resolution 1920 × 1080
Audio Power 7 W + 7 W
Power consumption 70 W
Power Supply 120 V ~ 60 Hz
Picture Quality Screen resolution1920 x 1080, FHD Upscaler
Connectivity Built-in Wireless feature
Ports 2 HDMI ports, 2 USB port, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output,
Receiving Channels
Turner Type Frequency synthesized
Receiving systems Analog: NTSC
Without Stand 35.6 × 20.4 × 3.2 inches
With Stand 35.6 × 22.1 × 8.5 inches
With Stand 13 lbs (5.9 kg)
LC-40N5004U
(904 × 519 × 81.6 mm)
(904 × 562 × 215 mm)
1 RCA Composite Video Input, 1 left/right Audio Input for Composite
VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125
Digital Terrestrial Broadcast (8VSB): 2 - 69
Digital cable (64/256 QAM): 1 - 135
Digital: ATSC/QAM
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Operating Tem perature 5°C - 35°C(41°F - 95°F)
Operating Humidity 20% to 80% non-condensing
Storage Temperature -15°C to 45°C(5°F to 113°F)
Storage Humidity 10% to 70%, non-condensing
Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or other aspects.
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QuickProblem-SolvingTips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the ti ps below. If the problem is still not resolved, then contact us at one of the phone numbers on Page 2.
ISSUES POSSIBLE SOLUTIONS
No sound or picture
I have connected an external source to my TV and I get no picture and/or sound.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?
The picture is normal but there is no sound
Sound but no picture or black and white picture
The sound and/or picture is distorted or appears wavy
The sound and picture is blurry or cuts out
A horizontal or vertical stri pe appears on the picture and/or the picture is shaking
The plastic cabinet makes a "clicking" type of sound
The remote control does not work
• Check if the power cord is plugged into a powered AC outlet.
• Press the
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
• Yes, this is normal. The TV is initializing and searching for previous setting information.
• Check the volume settings.
• Check if 'Mute' mode is set to
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from
the TV.
• Insert the power plug of the TV set into another power outlet.
• If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
• Check if there is an appliance or electric tool nearby that is causing interference.
• The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet
to expand or contract, which makes the sound. This is normal and the TV is OK.
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
Power button
on the remote control to activate the unit from 'Standby' mode.
.
On
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Certification and Compliance
The terms HDMI and HDMI High-Definition Multimedia Interface,
FCC Notice
Declaration of Conformity
Trade Name: SHARP Model: LC-40N5004U
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Responsible Party: Hisense USA Corporation Address: 7310 McGinnis Ferry Road, Suwanee, GA 30024 Telephone Number: 678-318-9060
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
Dolby, Dolby Vision, and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby Laboratories. Cond­ential unpublished works. Copyright © 2013-2015 Dolby Laboratories. All rights reserved.
and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Manufactured under license from THAT Corporation. THAT Corporation, dbx-tv, Total Sonics, Total Surround and Total Volume are registered trademarks of THAT Corporation. Total Technology is a trademark of THAT Corporation.
©2019. All rights reserved. SHARP and the SHARP logo are registered trademarks of SHARP. Other brand and product names are registered trademarks of their respective owners.
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