Sharp GX30i Service Manual

CONFIDENTIAL

SERVICE MANUAL

No. SX430TQGX39/B

DIGITAL MOBILE PHONE

MODEL GX30i

GX30i

INTERNAL

MODEL

NAME
TQGX39A
TQGX39B
TQGX39D
TQGX39E
TQGX39EP
TQGX39G
TQGX39L
TQGX39PP
TQGX39Z

• In the interests of user-safety the set should be restored to its
original condition and only parts identical to those specified
should be used.

• Caution
Risk of explosion if battery is replaced by an incorrect type,
dispose of used batteries according to the instruction.

SELEC-

TION

CODE

A
B
D
E

EP

G
L

PP

Z

DESTINATION

Australia
Hungary
Greece
U.K.
U.K. (Prepaid)
Germany
Malta
Portugal (Prepaid)
New Zealand

First shipped software version:

A02-010-0041-GX30i [A, D, E, EP, G, PP, Z]
A02-010-0050-GX30i [L]

This new model “GX30i” has almost the same structure as the former model “GX30” except for some changed points, and only these
points are described in this service manual.
When servicing the “GX30i”, please refer to the already issued service manual of “GX30 (S5409TQGX30/B)” as well as this service
manual.

This document has been published to be used

SHARP CORPORATION

for after sales service only.
The contents are subject to change without notice.

GX30i

CONFIDENTIAL

GX30 SERVICE MANUAL (S5409TQGX30/B) Page 2 – 8 to 2 – 18

• Refer to pages 2-8 to 2-18 in GX30 SERVICE MANUAL (S5409TQGX30/B). Information about the downloading operation
with SPST is described below.

4.4. Downloader

4.4.1 Introduction

Downloader allows you to upgrade the firmware.

1) Required devices

• PC (Operating System: Windows 98/98 SE/2000/XP)

• GX30i handset

• Cable for upgrading

(For downloading data to one handset at a time)

• Communication Box & conversion connector (16-pin → 10-pin)

(For downloading data to multiple handsets simultaneously)

Figure 18

Figure 19

Communication Box Conversion connector

Figure 20

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GX30i

2) Precautions (Read before starting.)

The cable for upgrading or Communication Box is required for download. Read through the following instructions for each device before you start the
operation.
(Usage will be described later in detail.)

[Using the cable for upgrading]

• Use a fully charged battery.

Make sure to install a sufficiently charged battery to the handset before you start.

• Use only the cable for upgrading.

Disconnect the AC charger from the cable beforehand.

• Aborting download.

Press “Quit” button. To resume download, remove the battery from the handset and start over.
To resume download after aborting it (by pressing “Quit” button) with “File System Initialize” selected, remove the battery from the handset and
reselect “File System Initialize”.

• If an error occurs:

Check the error message. To resume download, remove the battery from the handset and start over.

[Using Communication Box]

• Remove the battery.

Make sure to remove the battery before you start.

• Prepare the conversion connector.

The specified conversion connector for upgrading is required. Prepare one for 16-pin → 10-pin conversion.

• Connecting to handsets.

Connect a handset to the cable from SET POWER SW (switch) No. 1 of Communication Box.

• Aborting download

Press “Quit” button.
To resume download, turn off SET POWER SW (switch) of Communication Box and start over.

• If an error occurs:

Check the error message. To resume download, turn off SET POWER SW (switch) of Communication Box and start over.

[Common precautions]

• Initialisation (File System Initialize):

User data will be deleted after initialisation. Keep this in mind when selecting download options.

• Checking SUM:

After download, check that the same SUM value is displayed on the PC and handset.

• If the upgrading tool does not work correctly

Uninstall and install the upgrading tool, and try again.

4.4.2 Connecting handset to PC

1) Using the cable for upgrading (* Make sure the battery is sufficiently charged.)

1. Connect the cable to the PC.

2. Connect the cable to a handset.

2) Using Communication Box (* Remove the battery from the handset.)

1. Connect a PC to Communication Box via a serial cable.

2. Connect the AC charger to Communication Box and then plug it into the outlet.

All SET POWER SW on Communication Box must be turned off.

3. Connect the conversion connector to Communication Box Cables.

Connect the conversion connector in the following order, label side up.
From upper right end: Cable No. 1, 3, 5, 7, and 9.
From lower right end: Cable No. 2, 4, 6, 8, and 10.

Figure 21

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GX30i

4. The photo below shows the conversion connector connected to Communication Box Cable 1.

5. Connect the other end of the conversion connector to handset.

Make sure the handset and Communication Box Cable 1 are connected via the conversion connector.

[Note]

Handset must be turned off before making any connections.

Press and hold the Power key to turn off handset.
Do not turn the power off in other ways. Malfunction may occur leading to download failure.

Make sure the handset battery is sufficiently charged.

If the battery is low, download may fail.
Charge the battery before the operation.

CONFIDENTIAL

Figure 22

Disconnect the AC charger from a cable for upgrading.

When using the Upgrading tool for download, do not connect the AC charger to the cable.
If you connect the cable for upgrading to the AC charger and handset, charging starts and download will be interrupted.

All SET POWER SW on Communication Box must be turned off.

If a handset is connected with SET POWER SW turned on, charging starts and download will be interrupted.

Make sure handset and Communication Box Cable 1 are connected via the conversion connector.

(When using Communication Box, the only handset connected to Cable 1 can be operated on the PC.)

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GX30i

4.4.3 Download

This section describes how to download the MOT file and initialise user data.

1) Application startup and screen descriptions

1. The icon below is created on your desktop after installation. Double-click it to start the Upgrading tool. You can also start the application by select-

ing “The GX30i UpgradingTool” from the Start menu.

Figure 23

2. The upgrading tool is activated.

Figure 24

[Note]

Disable the power saving mode for the PC beforehand.
If the power saving mode is active, the rewrite operation may fail depending on the PC.

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GX30i

CONFIDENTIAL

2) Selecting options and COM port

1. Uncheck the check box when using a cable for upgrading. Leave it checked when using Communication Box.

2. To initialise user area, check the “File System Initialize” check box. (It is checked when you first start up the upgrading tool.)

3. Click here and in the pull-down list, select a communications port where the cable or Communication Box is connected.

1

3

2

* The last settings are retained for 1, 2 and 3 (see above).

Figure 25

When using Communication Box, set Wait Time.
Check the Communication Box check box to adjust WaitTime. (Default: 30 seconds)
The time for writing the programme data varies between handsets. Handsets wait for the set WaitTime until the whole process is completed.
If an error occurs, increase the value.

Figure 26

[Notes for the Wait Time setting]

When the set value is smaller than the default (30 seconds), the message on the below appears alerting you a possible error.
Click the “OK” button to proceed, and click the “Cancel” button to change the value.

Figure 27

* Download time
Example) Writing the MOT file to two handsets simultaneously (including initialisation)
Approx. 27 minutes with Wait Time set to 30 seconds (the default value).

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If this screen appears, increase Wait Time and retry.

Error screen

Flash Loader 6.00

CorrespondenceErr = 0x09

Figure 28

When the “File System Initialize” check box is checked, a confirmation message appears.

GX30i

Click the [OK] button.

Figure 29

[Note]

When you check the “File System Initialize” check box and click “OK” button, user data on the handset will be deleted.
In this case, user data will be initialised after download. Uncheck the check box to avoid this.

3) Selecting a MOT file

1. Click the “Select File” button.

The Open dialog box appears.

Figure 30

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GX30i

[Open dialog box]

2. Click the “ ” button to open a desired folder.

3. A Motorola file (.mot) in the folder appears. Click a file to write in.

4. Click the “Open” button to open the file.

CONFIDENTIAL

3

[Note]
Make sure to select a MOT file.

If the File name field is blank, download does not start.

2

4

Figure 31

Use MOT files in the hard disk.

If the selected MOT file is stored in other locations, an error message appears and download does not start.

Figure 32

To use MOT files on CDs or on the network, copy or download them to the hard disk first.

4) Downloading an MOT file

Click the “Start Loading Flash” button to start download.

Figure 33

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