Hereby, Sharp Telecommunications of Europe Ltd,
declares that this GX20 is in compliance with the essential
requirements and other relevant provisions of Directive
1999/5/EC.
A copy of the original declaration of conformity can be
found at the following Internet address:
http://www.sharp-mobile.com
Introduction
Congratulations and thank you for choosing the GX20.
About This User Guide
This user guide is carefully designed to help you learn about
your phone’s features and operations quickly and effectively.
NOTICE
• We strongly recommend that you keep separate
permanent written records of all important data. Data
may be lost or altered in virt ually any electronic memory
product under certain circumstances. Therefore, we
assume no responsibility for data lost or otherwise
rendered unusable, whether as a result of improper use,
repairs, defects, battery replacement, use after the
specified battery life has expired or any other cause.
• We assume no responsibility, directly or indirectly,
for financial losses or claims from third parties
resulting from the use of this product and any of its
functions, such as stolen credit card numbers, the loss
or alteration of stored data, etc.
• All company and/or product names are trademarks and/
or registered trademarks of their respective holders.
• Screen layout illustrated in this user guide may differ
from the actual one.
The information described in this user guide is
subject to change without notice.
• All the functions described in this user guide may not
be supported in all networks.
• We assume no responsibility for downloaded
contents, information, etc. from network.
• The CGS-LCD is a world advanced technology
product, giving you fine picture quality.
Occasionally, a few black or bright pixels may appear
on the screen. Please note that this will not have any
impact on any of the features or performance.
Copyright
According to copyright laws, the reproduction,
alteration and use of material which is protected by
copyright (music, pictures, etc.) is only permitted for
personal or private use. If the user is not in possession
of more extensive copyright or has not received the
explicit permission from the copyright owner to
reproduce, alter or use a copy which has been made or
modified in this way, this is considered to be a violation
of the copyright laws and gives the copyright owner the
right to claim for damages. For this reason, avoid the
illegal use of material which is protected by copyright.
Windows is a registered trademark of Microsoft
Corporation in the United States and/or other countries.
is a Java execution environment
that Aplix developed for implementing
advanced performance and fast operation
on small-memory systems. JBlend and
JBlend logo are trademarks or registered
trademarks of Aplix Corporation in Japan
and other countries.
Licensed by Inter Digital Technology Corporation under
one or more of the following United States Patents and/or
their domestic or foreign counterparts and other patents
pending, including U.S. Patents: 4,675,863: 4,779,262:
4,785,450 & 4,811,420.
is incorporated.
®
®
is a registered trademark of HI Corpora-
/Micro3D Edition™
2Introduction
Licensed under U.S. Patent 4,558,302 and foreign counterparts.
T9 Text Input is licensed under one or more of the following:
U.S. Pat. Nos. 5,818,437, 5,953,541, 5,187,480, 5,945,928,
and 6,011,554; Australian Pat. No. 727539; Canadian Pat.
No. 1,331,057; United Kingdom Pat. No. 2238414B; Hong
Kong Standard Pat. No. HK0940329; Republic of
Singapore Pat. No. 51383; Euro. Pat. No. 0 842 463
(96927260.8) DE/DK, FI, FR, IT, NL,PT.ES,SE,GB;
Republic of Korea Pat. Nos. KR201211B1 and
KR226206B1; and additional patents are pending
worldwide.
Useful Functions and Services of the
Phone
Your phone offers you the following features:
• Built-in digital camera that can take pictures and
record video clips.
• Create and read SMS (Text Message).
• Multimedia Messaging Service (MMS) can
personalise your phone in various ways: you can send
and receive multimedia messages with graphical
images, photographs, sound or video clips attached.
• WAP browser to help you access a variety of
information on the mobile Internet.
• Java™ applications. You can also download various
kinds of applications from Vodafone live! via the
mobile Internet.
• Continuous grain silicon (CGS) colour LCD main
display with images that are clearer and easier to view.
• Colour external display enables you to quickly see
who is calling and if you have any new messages.
• Mobile light with large number of uses: as a camera
flash, battery charge notification, incoming call
indicator and a makeshift torch.
• Melody editing function allows you to create original
ringtones using up to 16 voices.
• Voice memo function allows you to record and play
back your voice messages.
VEHICLE USE ........................................174
Index .........................................................176
Your Phone
Please check the following carefully. Your phone
should come complete with:
• GSM 900/1800/1900 GPRS phone
• Rechargeable Li-ion battery
• AC charger
• Hands free
•CD-ROM
• User guide
Optional Accessories
• Li-ion spare battery (XN-1BT11)
• High capacity Li-ion battery (XN-1BT13)
• Cigarette lighter charger (XN-1CL10)
• Data cable (RS232C cable: XN-1DC10)
• AC charger (XN-1QC11)
The above accessories may not be available in all
regions.
For details, please contact your dealer.
Your Phone7
Getting Started
1
2
3
4
5
6
7
8Getting Started
16
10
11
12
13
14
15
17
18
19
20
8
21
22
9
23
24
25
26
1. Earpiece
2. Navigation Keys (Arrow Keys):
Moves cursor to select
menu items, etc.
, , , in this
manual indicate these keys.
Up/Down arrow keys: Displays Contacts List
entries in stand-by mode.
Left arrow key:Displays list of
Applications in stand-by
mode.
Right arrow key:Displays list of Saved
Pictures in stand-by mode.
3. Centre Key:Displays Main menu in
stand-by mode and
executes functions.
in this manual indicates
this key.
4. Left Soft Key:Executes th e function at the
bottom left of the screen.
A in this manual indicates
this key.
5. Send Key:Makes or accepts calls,
views the call in stand-by
mode.
6. Voice Mail Key:Press and hold this key to
connect to the Voice mail
centre automatically.
(Depends on the SIM card.)
7. * /Shift Key,
Viewfinder Switch Key:
Enters *.
Press and hold this key to
switch input method am ong
four modes: Abc, A BC, abc
and 123.
Switches viewfinders
between main display and
external display in digital
camera/video camera
mode.
8. Main Display
9. Hands Free Connector
10. Right Soft Key:Executes the function at the
bottom right of the screen.
C in this manual indicates
this key.
11. “Vodafone live!” Key:
Used to access “Vodafone
live!” by opening the
browser.
Getting Started9
12. End/Power Key:Ends a call, turns power on/
off.
13. Keypad
14. #/Flash light Key: Switches symbol screens.
Press and hold this key to
shift text input method
between multi-tap and T9
mode.
Turns the flash/auxiliary
light on or off in digital
camera/video camera
mode.
15. Microphone
16. External Connector:
Used to connect either the
charger or data cable.
17. Aerial
18. Mobile Light:Used as a flash or an
auxiliary light in digital
camera/video camera
mode, as a battery charge
indicator, or notifica tion for
incoming calls, data/fax
calls or messages.
10Getting Started
19. Macro Dial:Turns the dial to normal
(Close-up)() or macro ()
position.
20. Camera
21. External Display
22. Infrared Port:Sends and receives data via
infrared.
23. Speaker
24. RF Connector
25. Side-Up/Side-Down Keys:
Moves cursor to select
menu items, adjusts
earpiece volume, etc.
In stand-by mode, press
and hold this key to turn the
mobile light on and off.
When the mobile light is
on, press this key to change
the light colour.
26. Battery Cover
Inserting the SIM Card and the
Battery
1. Slide off the battery cover.
2. Slide the SIM card into the SIM holder.
SIM card
Getting Started11
3. Hold the battery so that the metal contacts of the
battery are facing down, slide the guides on the top
of the battery into the battery slots , and then
insert it .
12Getting Started
4. Replace the battery cover as shown below and slide
it as shown.
Note
• Make sure that only 3V SIM cards are used.
• Make sure that the standard accessory battery
(XN-1BT11) or the optional accessory, high capacity
Li-ion battery (XN-1BT13) is used.
Removing the SIM Card and the Battery
1. Make sure to turn off your phone and disconnect the
charger and other accessories. Slide off the battery
cover.
2. Pick up the battery using the protruding edge and
remove the battery from the phone.
3. Slide the SIM card by pushing the back of the card
and remove it from the SIM holder.
Getting Started13
Battery Disposal
The device is supported by a battery. In order to protect
the environment, please read the following points
concerning battery disposal:
• Take the used battery to your local waste depot,
dealer or customer service centre for recycling.
• Do not expose the used battery to an open flame, into
water or dispose with the household waste.
Charging the Battery
You must charge the battery for at least 2 hours before
using your phone for the first time.
14Getting Started
Using the Charger
1. Connect the charger to the external socket located at
the bottom of the phone with the charger’s “PUSH
TOP” mark facing towards you, and to an AC
outlet.
Mobile light
The mobile light lights red.
Standard charging time: Approx. 2 hours.
Note
• Charging time may vary depending on the state of the
battery and other conditions. (See “Battery” on
page 172.)
To Disconnect the Charger
Push and hold the side buttons of the charger, then
disconnect the charger from the external socket of the
phone.
2. When charging is complete, the mobile light turns
off. Unplug the charger from the AC outlet, then
unplug the charger connector from the phone.
Note
• Do not use any non approved charger, this may
damage your phone and invalidate any warranty,
please see “Battery” on page 172 for details.
• When the phone is charging, the animated battery
status icon () in the upper right of the screen
displays the current status.
To Charge Using the Cigarette Lighter Charger
The optional cigarette lighter charger supplies power
for charging from the cigarette lighter socket of a car.
Battery Level Indicator
The current battery level is displayed in the upper right
hand side of the main display and the external display.
Low Battery During Use
When the battery is running low, an alarm will sound
and the “” is displayed on the main display and the
external display.
If you are using your phone and you hear the “low
battery” alarm, attach your charger as soon as possible.
The phone may not be able to continue normal
operation if you continue to use it. The battery may only
last approximately five minutes before the phone itself
powers down during a call.
Battery IndicatorsCharge Level
Sufficiently charged
Partially charged
Charging recommended
Charging required
Empty
Getting Started15
Turning Your Phone On and Off
To turn the power on, press and hold F for
approximately 2 seconds.
The stand-by screen is displayed.
To turn the power off, press and hold F for
approximately 2 seconds.
To Enter the PIN Code
If activated you are asked to enter a PIN (Personal
Identification Number) code after turning on your
phone.
1. Enter your PIN code.
2. Press .
Note
• If your PIN code is entered incorrectly three times in
a row, the SIM card is locked. See “Enabling/
Disabling the PIN Code” on page 160.
To Copy Contacts List from the SIM Card
When you insert the SIM card into your phone for the
first time and start the Contacts List application, you are
asked whether you wish to copy Contacts List entries
on the SIM card. Follow the on-screen instructions, or
you can do it later using the Contacts List menu as
follows:
1. Press to display the Main menu.
16Getting Started
2. Press , , or to highlight “Contacts”,
then press to select.
3. Press or to highlight “Contacts List”, then
press to select.
4. Press A [Options] to display Options menu.
5. Press or to highlight “Advanced”, then
press or A [Select] to select.
6. Press or to highlight “Copy All from SIM”,
then press to select.
7. Press A [Yes] to start copying.
To cancel copy, press C [No] in step 7.
Display Indicators (Main Display)
Status
indicators
Left soft
key
Centre key/Navigation keys
Right soft key
Status Indicators
1./ :Indicates the strength of received
signal/the service is out of range.
2.:Appears when your phone is GPRS
enabled and within range.
Flashes during GPRS transmission.
3./ / : Appears when a new text message,
multimedia message alert or WAP
alert has arrived.
4./ :Appears when the application is
executed (colourful) or suspended
(sepia).
5. (No display)/ / / / :
Indicates the phone’s mode (Normal
mode/Meeting mode/Activity mode/
Car mode/Silent mode).
6.:Appears when the T9 text input
method is activated.
Getting Started17
7.///:
Indicates the text input method (First
letter upper case mode/Upper case
mode/Lower case mode/Numeric
mode).
8.:Appears wh en “Diverts” (p. 148) is set
to “All Calls”.
9.:Appears when the Outbox contains
multimedia messages you failed to
send.
10./ :Appears when viewing secured WAP
browser.
11.:Appears when in call.
12./ :Appears when the WAP or MMS
communication is in CSD or GPRS
mode.
13.:Indicates the battery level.
14.:Appears when your phone is roaming
outside of your network.
15.:Appears when “Ringer Volume”
(p. 125) is set to “Silent”.
18Getting Started
16.:Appears when vibration (p. 126) alert
is set.
17.:Appears when the data cable is
connected to your phone.
18./ :Appears when “Infrared” is on/during
connection.
19.:Appears when your phone is in data
communication mode.
20.:Appears when your phone is in fax
communication mode.
21.:Appears when a voicemail message is
stored.
22.:Appears when the alarm is set.
Soft Key Indicators
To execute the operation indicated, press the
corresponding key.
23. Area at the lower left of the screen:
Displays the operation executed by
left soft key.
24. Area at the lower right of the screen:
Displays the operation executed by
right soft key.
Centre Key/Navigation Keys Indicators
To execute the operation indicated, press the
corresponding key.
25. Area at the lower centre of the screen:
Displays th e operation executed by the
centre key. (For centre key options,
use the Options menu displayed by the
left soft key.)
26. Around the centre key indicator:
Appears when up, down, right or left
navigation is available.
Display Indicators (External Display)
Status
Indicators
Status Indicators
1.:Indicates the received signal strength.
2.:Appears when GPRS is within range
and can be used.
Flashes during GPRS communication
mode.
3.:Appears when a new text message,
multimedia message alert or WAP
alert has arrived.
4.:Appears when “Ringer Volume”
(p. 125) is set to “Silent”.
Getting Started19
5.:Appears when in call.
6./:Appears when the WAP or MMS
communication is in CSD or GPRS
mode.
7.:Indicates the battery level.
8.:Appears when your phone is roaming
outside of your network.
9.:Appear s when “Diverts” (p. 1 48) is set
to “All Calls”.
10.:Appears when your phone is in data
communication mode.
11.:Appears when the phone is in fax
communication mode.
12.:Appears when the alarm is set.
13.:Appears when the data cable is
connected to your phone.
14./:Appears when “Infrared” is on/during
connection.
20Getting Started
15.:Appears when the Outbox contains
multimedia messages you failed to
send.
Call Functions
Making a Call
1. Enter the area code and the phone number you wish
to dial.
If you enter the wrong number, press C [Clear] to
delete the number to the left of the cursor.
2. Press D to dial.
Emergency Calls
1. Enter 112 (international emergency number) using
the keypad.
2. Press D to dial.
Note
• Emergency calls may not be available on all mobile
phone networks when certain network services and/
or phone features are in use. Contact your network
operator for more information.
• This Emergency number can normally be used to
make an emergency call in any country, with or
without a SIM card inserted, if a GSM network is
within range.
International Calls
1. Press and hold P until a “+” (international dialling
prefix) sign is displayed.
2. Enter the country code, followed by the area code
and the number.
3. Press D to dial.
Note
• Enter the area code omitting the first 0 when making
international calls, in most cases. (It differs for some
countries.)
Speed Dialling
Up to 9 phone numbers from the Contacts List memory
(Handset and SIM) can be assigned to speed dials. You
can call the numbers using the digit keys (H to O
and Q).
For details on setting the Speed Dial List, see “Speed
Dial List” on page 45.
1. To dial a number using the speed dial, press and
hold any of the digit keys (H to O and Q).
The phone number stored in the Speed Dial List is
dialled.
Call Functions21
Redialling
You can redial the numbers in the call log list that you
may have missed, received or dialled. Each list can
contain up to 10 numbers.
1. Press D during stand-by.
2. Press or to highlight a category between
“Dialled Numbers”, “Missed Calls” and “Received
Calls”.
3. Press or to highlight the number you wish to
call.
4. Press D to redial the call.
Automatic Redialling
This setting allows you to automatically redial the
number if the first attempt was unsuccessful.
If you wish to stop redialling, press F or C [End].
To Set the Auto Redial Function
1. Press to display the Main menu.
2. Press , , or to highlight “Settings”,
then press to select.
3. Press or to highlight “Call Settings”, then
press to select.
4. Press or to highlight “Auto Redial”, then
press to select.
22Call Functions
5. Press or to highlight “On” to enable the
Auto Redial function or “Off” to disable it, then
press .
Note
• When you receive an incoming call, the Auto Redial
function is interrupted.
• Automatic redialling is not available for fax and data
calls.
Ending a Call
1. Press F to end the call.
Tip
• When the hands free is connected to the phone, you
can end calls by pressing the Answer button.
Answering a Call
When an incoming call is detected, the phone rings and
the mobile light flashes green.
1. Open your phone.
2. Press D, or
Or press any key except F, C [Busy], and
when the “Any Key Answer” function is enabled.
Set the Any Key Answer function in the profile of
each mode. (p. 129)
Tip
• When the hands free is connected to the phone and
the Any Key Answer function is enabled, you can
answer calls by pressing the side-up or side-down
key.
• If you have subscribed to the Calling Line
Identification (CLI) service and the caller’s network
sends the number, the caller’s number is displayed on
the screen. If the caller’s name and number are
stored in the Contacts List, the caller’s name and
phone number are displayed on the screen.
• If the number is a restricted number, the display
shows “Withheld”.
• When receiving a call from the person whose picture
is registered in the Contacts List, receiving display
and the picture are displayed alternately.
[Answer] to answer the call.
A
Rejecting an Incoming Call
You can reject a call you do not wish to answer.
1. Press F or press and hold the side-up or side-down
key whilst the phone is ringing.
Letting the Caller Know You are Unavailable
You can send a busy tone to the caller of an incoming
call letting them know that you cannot answer the call.
1. Press C [Busy] whilst the phone is ringing.
Call Functions23
Incall Menus
Your phone has additional functions available whilst a
call is in progress.
Adjusting the Earpiece Volume
During a call, you can adjust the earpiece volume (and
hands free volume, if connected).
1. During a call, press the side-up or side-down key to
display the Earpiece Volume screen.
2. Press the side-up key or to increase the volume
of the call or press the side-down key or to
decrease the volume.
Five levels (level 1 to 5) are selectable.
3. Press when the volume is set to the desired
level.
The phone returns to the in-call screen
automatically if left unoperated.
Putting a Call on Hold
This function allows you to manage two calls at the
same time. If you wish to make another call whilst you
are talking to someone, you can put the current call on
hold to call someone else.
To Make Another Call during a Call
1. During a call, press A [Options] to display the
Options menu.
24Call Functions
2. Press or to highlight “Hold”, then press
or A [Select] to select.
The current call is put on hold.
To retrieve a call, press A [Options] and press
or to highlight “Retrieve”, then press or A
[Select] to select.
3. Enter the phone number you wish to make another
call to, then press D.
Tip
• You can also make another call by entering the phone
number during a call instead of steps 1 and 2. The
current call is automatically put on hold.
Call Waiting
This service notifies you of another incoming call
whilst you have a call in progress.
1. During a call, press A [Options] and press or
to select “Hold & Answer”, then press or A
[Select] to answer the second call.
The first call is put on hold and you can now talk to
the second caller.
2. Press A [Options] and press or to highlight
“Swap Calls”, then press or A [Select] to switch
between the two calls.
3. Press A [Options] and press or to highlight
“Release Call”, then press or A [Select] to end
the current call and return to the held call.
Note
• You need to set “Call Waiting” to “On” if you use the
Call Waiting service (p. 145).
• Call Waiting service may not be available on all
networks. Contact your network operator for more
information.
• If you do not wish to answer the second call, press C
[Busy], or press A [Options], then press or
to highlight “Busy” or “Reject”, then press in
step 1. If “Reject” is selected, the call log of the
second call is saved as a missed call.
Accessing SMS Menu During a Call
1. During a call, press A[Options] and press or
to highlight “Text”, then press or A [Select]
to select.
The following options are available: “Create
Message” to make an SMS, or “Inbox”, “Sent” or
“Drafts” to access these folders. For details on SMS,
see “Text (SMS)” on page 70.
Call Functions25
Conference Call
Conference call is a call with more than 2 participants.
You may include up to 5 participants in a conference
call.
To Make a Conference Call
To make a conference call, you must have one active
call and one held call.
1. Press A [Options] to display the Options menu.
2. Press or to highlight “Multiparty”, then
press or A [Select] to select.
3. Press or to highlight “Conference All”, then
press to join the conference call.
4. Press F to end the conference call.
Note
• Conference call service may not be available on all
networks. Contact your network operator for more
information.
• You have more options for the Conference call in step
3:
• To put all participants on hold, select “Conference
Hold All”.
• To put all participants except the current call on
hold, select “Private”.
• To end the call with all participants, select
“Release All”.
26Call Functions
• To disconnect from the conference call but still
allow the other participants to continue talking
together, select “Transfer”.
• To put the current call on hold and continue to
have a conference call with the remaining
participants, select “Exclude”.
• To reject adding more participants to the current
party, select “Reject”, or you can send the busy
tone by selecting “Busy”.
To Add New Participants to the Conference Call
1. Press A [Options] to display the Options menu.
2. Press or to highlight “Dial”, then press
or A [Select] to select.
3. Enter the number you wish to include in the
conference call.
4. Press D to dial.
5. Press A [Options] to display the Options menu.
6. Press or to highlight “Multiparty”, then
press or A [Select] to select.
7. Press or to highlight “Conference All”, then
press to join the conference call.
If you wish to add other participants, repeat steps 1
to 7.
To End the Call with a Conference Call Participant
1. During a conference call, press or to
highlight the person that you wish to disconnect
from the conference call.
2. Press A [Options] to display the Options menu.
3. Press or to highlight “Release Call”, then
press or A [Select] to select.
To Have a Private Conversation with One of the
Participants
If you wish to have a private conversation with one of
the participants, you may select the participant from the
conference list and put the other participants on hold.
1. During the conference call, press or to
highlight the person that you wish to talk to.
2. Press A [Options] to display the Options menu.
3. Press or to highlight “Multiparty”, then
press or A [Select] to select.
4. Press or to highlight “Private”, then press
to select.
5. Once you have finished the private conversation,
press A [Options] and highlight “Multiparty”,
then press or A [Select].
6. Press or to highlight “Conference All”, then
press to return to the conference call.
Call Functions27
Muting the Dial Tone (DTMF Tone)
1. During a call, press A [Options] and press or
to highlight “DTMF Tones Off”, then press
or A [Select].
To unmute the dial tone, highlight “DTMF Tones
On” in step 1.
Muting the Microphone
1. During a call, press C [Mute] to mute the
microphone.
To unmute the microphone, press C [Unmute].
28Call Functions
Entering Characters
When entering characters to create Contacts List
entries, text messages or multimedia messages, etc.,
press the corresponding keys.
In multi-tap input method, press each key until the
desired character is displayed. For example, press H
once for the letter “A” or twice for the letter “B”.
Table of Characters
Pressing each key scrolls characters in the following
order. The order varies depending on the language
selected.