Functions of the machine and
procedures for placing originals and
loading paper.
Copying
Using the copy function.
Printing
Using the printer function.
DX-C311
DX-C401
Keep this manual close at hand for
reference whenever needed.
Faxing
Using the fax function.
Scanning
Using the scan function.
Document filing
Storing jobs as files on the hard
drive.
System settings
Configuring settings to make
the machine easier to use.
Troubleshooting
Frequently asked questions and
how to clear paper misfeeds.
OPERATION MANUALS AND HOW
TO USE THEM
Three printed manuals and a manual in PDF format are provided with the machine.
Printed manuals
To learn the parts of the machine and how to use them
To load paper
Before using the machine (page 9)
To make a copy
Copying (page 29)
To print a file
Printing (page 61)
To send a fax
Faxing (page 75)
To send a scanned image
To use Internet fax
Scanning (page 99)
What is document filing?
What is it used for?
Document filing (page 121)
What are the system settings?
System settings (page 131)
Quick Start Guide
(this manual)
This manual provides easy-tounderstand explanations of the
functions of the machine in a
single manual.
The explanations in this manual
focus on frequently used
functions. For special functions,
troubleshooting, and detailed
procedures for using the
machine, see the manual in
PDF format.
Frequently asked questions and how to
clear paper misfeeds
Troubleshooting (page 135)
Please read before
using the machine.
Maintenance &
Safety Guide
Contains important cautionary
information, procedures for cleaning
the machine and replacing supplies,
and machine specifications.
For users of the MX-C311/MX-C401
Software Setup Guide
Explains the procedures for installing
the printer driver and scanner driver.
For users of the DX-C311/DX-C401
Installation Guide
Explains the procedures for installing the
machine, and the procedures for installing
the printer driver and scanner driver.
Manuals in PDF format
Detailed explanations of the functions that can be used on the machine are provided in the Operation Guide
in PDF format. The Operation Guide can be downloaded from the Web pages in the machine.
Download the Operation Guide from
the Web pages in the machine.
Operation Guide
For detailed
information
For the downloading procedure,
see "Downloading the Operation
Guide" (page 4).
Convenient methods for using the Operation Guide
The first page contains a regular table of contents as well as an "I want to..." table of
contents.
"I want to..." lets you jump to an explanation based on what you want to do. For
example, "I use the copier function often, so I'd like to save paper".
Use either table of contents as appropriate based on what you want to know.
The contents of the Operation Guide are as follows:
BEFORE USING THE MACHINE
COPIER
PRINTER
FACSIMILE
SCANNER / INTERNET FAX
DOCUMENT FILING
SYSTEM SETTINGS
TROUBLESHOOTING
* To view the Operation Guide in PDF format, Adobe® ReaderTM or Acrobat® Reader of Adobe Systems
Incorporated is required. If neither program is installed on your computer, the programs can be
downloaded from the following URL:
http://www.adobe.com/
1
CHECKING THE IP ADDRESS
To check the IP address of the machine, print out the all custom setting list
in the system settings.
System Settings
Total Count
Paper Tray
Settings
Printer Condition
Settings
System Settings
List Print (User)
All Custom Setting List:
Printer Test Page:
PCL Symbol Set List
Sending Address List:
Individual List
Document Filling Folder List:
SYSTEM
SETTINGS
Default Settings
Address Control
Document Filing
Control
Admin Password
List Print
(User)
Fax Data
Receive/Forward
USB-Device Check
Print
Print
Print
Print
(2)
Exit
(1)
Back
Press the [SYSTEM
1
SETTINGS] key.
Select the all custom
2
setting list in the touch
panel.
(1) Touch the [List Print
(User)] key.
(2) Touch the [Print] key to the
right of "All Custom Setting
List".
The IP address is shown in the list
that is printed.
2
ACCESSING THE WEB SERVER IN
THE MACHINE
When the machine is connected to a network, the machine's built-in Web
server can be accessed from a Web browser on your computer.
Opening the Web pages
Access the Web server in the
machine to open the Web
pages.
Start a Web browser on a
computer that is connected to
the same network as the
machine and enter the IP
address of the machine.
Recommended Web browsers
• Internet Explorer: 6.0 or higher (Windows
• Netscape Navigator: 9 (Windows
• Firefox: 2.0 or higher (Windows
• Safari: 1.5 or higher (Macintosh)
The Web page will appear.
The machine settings may require that user authentication be performed in
order to open the Web page. Please ask the administrator of the machine
for the password that is required for user authentication.
®
)
®
)
®
)
3
Downloading the Operation Guide
The Operation Guide, which is a more detailed manual, can be downloaded
from the machine's Web pages.
This section provides general information about the
machine, including the names and functions of the parts of
the machine and its peripheral devices, and the procedures
for placing originals and loading paper.
XCHANGING PAPER IN A TRAY . . . . . . . . . . . . . . . . . . . . 24
9
PART NAMES AND FUNCTIONS
(1)(2)
(1) Automatic document feeder
This automatically feeds and scans
multiple originals. Both sides of
2-sided originals can be scanned at
once.
(2) Document feeder tray
Place the originals in this tray when
using the automatic document feeder.
(3) Operation panel
(4) Document glass
This is used to scan books and
other originals that cannot be
scanned using the automatic
document feeder.
(5) Finisher*
This can be used to staple output.
(6) Main power switch
This is used to power on the machine.
When using the fax or Internet fax
functions, keep this switch in the
"on" position.
(3)(4)
(8)(5)(9)(6)
(7)
(7) Output tray (center tray)
(8) Tray 1
(9) Tray 2/Tray 3/Tray 4 (500 sheet
(10) USB connector (type A)
(10)
Copy jobs and print jobs are
delivered to this tray.
(When a finisher is installed, the
output tray (center tray) cannot be
used.)
Up to 500 sheets of paper (21 lbs.
(80g/m2)) can be loaded in each tray.
paper feed unit is installed)*
This holds paper. Up to 500 sheets
(21 lbs. (80 g/m
loaded.
Supports USB 2.0 (Hi-Speed).
This is used to connect a USB
memory or other USB device to the
machine.
2
)) of paper can be
* Peripheral device. For more information, see "PERIPHERAL DEVICES" in
"Chapter 1 - BEFORE USING THE MACHINE" in the Operation Guide.
10
(11)(12)(13)
(11) Front cover
Open to replace a toner cartridge.
(12) Bypass tray
Special types of paper and
envelopes can be fed from the
bypass tray.
SUPPLIES
(14)
(13) USB connector (B type)
Supports USB 2.0 (Hi-Speed).
A computer can be connected to
this connector to use the machine
as a printer.
(14) LAN connector
Connect the LAN cable to this
connector when the machine is
used on a network.
(2)(1)(3)(4)
(1) Drum cartridges
This contains the photosensitive
drum that is used to create images
for copying and printing.
(2) Developer cartridges
This contains the developer that is
necessary to transfer the toner to
the paper.
(3) Toner collection container
This collects excess toner that
remains after printing.
(4) Toner cartridges
These contain toner for printing.
When the toner runs out in a
cartridge, the cartridge of the color
that ran out must be replaced.
11
OPERATION PANEL
Image send indicators
LINE indicator
This lights up during transmission or reception in fax mode. The indicator also lights up during
transmission in scan mode.
DATA indicator
When a received fax cannot be printed because of a problem such as out of paper, the indicator
blinks. The indicator lights steadily when there is data that is waiting to be transmitted.
Touch panel
Messages and keys
appear in the LCD
display.
Operations are
[JOB STATUS] key
Press this key to view the job
status screen. You can check
the status of jobs and cancel
jobs in the job status screen.
performed by
touching the keys with
your finger.
1.
8½x11
5½x8½
2.
8½x14
3.
8½x11
4.
DOCUMENT
FILING
Paper Select
Auto
8½x11
Plain
Plain
8½x11
Special Modes
2-Sided Copy
Output
File
Quick File
COPY
Ready to scan for copy.
Color Mode
Full Color
Exposure
Auto
Copy Ratio
IMAGE SEND
Original
100%
Tray1
[SYSTEM SETTINGS] key
Press this key to display the system settings screen. The
system settings can be adjusted to make the machine
easier to use, such as configuring paper tray settings and
storing addresses.
Print mode indicators
READY indicator
Print data can be received when
this indicator is lit.
DATA indicator
This blinks while print data is
being received and lights steadily
while printing is taking place.
Job Status
0
MFP Status
020/015
Copying
005/000
Waiting
010/000
Waiting
010/000
Waiting
PRINT
IMAGE SEND
[HOME] key
Touch this key to display the home
screen.
The base screen of each mode is
opened from the home screen.
JOB STATUS
SYSTEM
SETTINGS
READY
DATA
LINE
DATA
HOME
12
Numeric keys
Numeric keys
These are used to enter the number
of copies, fax numbers, and other
numbers.
[LOGOUT] key ( )
When user authentication is enabled,
press this key to log out after using
the machine. When using the fax
function, this key can be pressed to
send tone signals on a pulse dial line.
[#/P] key ( )
Press this key to use a job program
when using the copier function. When
using the fax function, this key can be
used when dialing.
LOGOUT
[CLEAR] key
Press this key to return
settings such as the
number of copies to "0".
[COLOR START] key
Use this key to copy or scan
an original in color.
Main power indicator
This indicator lights when the
main power is switched on.
The main power switch is on
the left side of the machine.
[POWER] key
Use this key to turn
the machine power
on and off.
[CLEAR ALL] key
Press this key to redo an operation
from the beginning.
All settings will be cleared and
operation will return to the initial state.
[STOP] key
Press this key to stop a copy job or scanning
of an original.
[POWER SAVE] key
Use this key to activate power save mode.
The [POWER SAVE] key blinks when the
machine is in power save mode. This key is
also used to deactivate power save mode.
[BLACK & WHITE START] key
Use this key to copy or scan an original in black
and white. This key is also used to send a fax in
fax mode.
13
USING THE TOUCH PANEL
The touch keys that appear in the touch panel are grouped for easy
operation. The layout and functions of the touch keys are explained below.
Mode select keys
[COPY] key
To use the copy function, touch this key to switch to copy mode.
Keep your finger on the [COPY] key to view the machine's total
page use count and amount of toner remaining.
[IMAGE SEND] key
To use the scan or fax function, touch this key to switch to image
send mode.
[DOCUMENT FILING] key
When you wish to print or send a file stored on the hard drive,
touch this key to switch to document filing mode.
COPY
Ready to scan for copy.
Color Mode
Full Color
Exposure
Auto
Copy Ratio
IMAGE SEND
100%
Tray1
When the mode of the machine is
changed, the base screen of the newly
selected mode appears.
Functions can be selected and settings
checked in the base screen.
14
Original
1.
2.
3.
4.
DOCUMENT
FILING
8½x11
5½x8½
8½x14
8½x11
Plain
8½x11
Paper Select
Auto
8½x11
Plain
Job Status
0
Special Modes
2-Sided Copy
Output
File
Quick File
MFP Status
020/015
Copying
005/000
Waiting
010/000
Waiting
010/000
Waiting
Brightness adjustment key
Touch this key to adjust the brightness of
the touch panel.
Using general keys
Special Modes
Margin Shift
Job
Build
Card Shot
Color
Adjustments
Job Settings / Print
file-01Name 18½x11F. Color
Paper Select
Auto
Output
2-Sided
Special Modes
(3)
(2)
Erase
Transparency
Inserts
Stamp
File
Number of Prints
(1~999)
1
B/W Print
Pamphlet Copy
2in1
Image Edit
Quick File
Print and Delete the Data
Print and Save the Data
OK
1
2
(1)
Cancel
(1) When the displayed screen is one of two or more screens, use the
keys to switch through the screens.
(2) When a checkbox is touched, a checkmark will appear to
indicate that the setting is enabled.
(3) The keys can be used to increase or decrease a value. To make
a value change quickly, keep your finger on the key. You can also
directly touch a numeric value display key to change a number with the
numeric keys.
15
Checking the status of the machine
The touch panel has a key for checking the status of the machine.
Display selection key"Job Status" display
This shows the first 4 print jobs in the print
queue (the job in progress and jobs waiting to
be printed). The type of job, the set number of
copies, the number of copies completed, and
the job status appear.
Original
1.
2.
3.
4.
DOCUMENT
FILING
8½x11
5½x8½
8½x14
8½x11
Plain
8½x11
Paper Select
Auto
8½x11
Plain
Special Modes
2-Sided Copy
Quick File
COPY
Ready to scan for copy.
Color Mode
Full Color
Exposure
Copy Ratio
100%
Tray1
IMAGE SEND
Auto
The status display can be switched
between "Job Status" and "MFP Status".
If the job status screen is displayed, the
status display automatically changes to the
"MFP Status".
Job Status
0
MFP Status
020/015
Output
File
Copying
005/000
Waiting
010/000
Waiting
010/000
Waiting
Job Status
MFP Status
Maintenance
Information
DC
DC DC
DC DC DC
DC DC DC
"MFP Status" display
System display
The USB device connection
status and communication
status are shown as icons.
This shows machine system information.
"Maintenance Information"
This shows m
achine maintenance information
by means of codes.
Job status display
The mode icon of the reserved job or job in progress, the tray being used to feed paper, and the
job status appear. This can be touched to show the job status screen.
Print JobScan toFax JobInternet Fax
Computer01002/001Printing
1
0312345678002/000Waiting
2
0312345678002/000Waiting
3
4
Copy002/000Waiting
1
1
Spool
Job Queue
Complete
Detail
Priority
Stop/Delete
Jobs are displayed as a list of touch
keys. The job keys appear in the order
that they will be run. A job key can be
touched to select it.
A selected job can be given priority
and run ahead of other jobs, or a job
waiting in the queue can be canceled.
16
USER AUTHENTICATION
When user authentication is enabled in the system settings, you must log in
before using the machine. User authentication is initially disabled.
When you have finished using the machine, log out.
User authentication methods
There are two methods for performing user authentication: login by user
number and login by login name and password. Ask the administrator of the
machine for the information that is required to log in.
For details on user authentication, see "USER AUTHENTICATION" in
"Chapter 1 - BEFORE USING THE MACHINE" in the Operation Guide.
Login by user number
User Authentication
OK
Admin Login
This method requires that you log
in by entering your user number (5
to 8 digits), which is stored in the
system settings of the machine.
Login by login name and password
User Authentication
Login Name
User Name
Password
Auth to:
Login Locally
OK
This method requires that you log
in by entering your login name,
password, and the login
destination, which are stored in the
system settings of the machine.
Depending on how the machine
administrator has configured the
system settings, an e-mail address
may also be used for
authentication.
17
Logging out
When you have finished using the machine, log out. Logging out prevents
unauthorized use of the machine.
How to log out
You can log out from any mode of the machine by pressing the [LOGOUT]
key (). However, note that the [LOGOUT] key () cannot be used to log
out when a fax number is being entered in fax mode, as the [LOGOUT] key
() functions as a numeric key at this time.
If a preset duration of time elapses after the machine is last used, the auto
clear function will activate. When auto clear activates, logout automatically
takes place.
18
HOME SCREEN
When the [HOME] key is pressed on the operation panel, the home screen
appears in the touch panel. Mode selection keys appear in the home
screen. These keys can be touched to open the base screen of each mode.
The [My Menu] key can be touched to display shortcuts to functions stored
in "My Menu".
1st screen2nd screen
(2)(1)(2)
DOCUMENT
IMAGE SEND
COPY
FILING
My Menu
DOCUMENT
IMAGE SEND
COPY
Home Screen
(3)
FILING
Total Count
Document Filing
Control
(4)(5)
Address Control
Paper Tray Settings
04/04/2010 11:40
(1) [My Menu] key
Touch this to move to the second
home screen.
(2) Mode select keys
Use these keys to switch between
copy, image send, document filing,
and Sharp OSA modes.
(3) Title
This shows the title of the home
screen.
(4) Shortcut key
A registered function appears as a
shortcut key.
The key can be touched to select
the registered function.
(5) User name
This shows the name of the logged
in user.
The user name appears when user
authentication is
enabled on the machine.
Register frequently used functions in the home screen to quickly and
conveniently access those functions.
Register keys that you wish to show in the home screen in the system
settings.
For details on home screen settings, see "Favorite Operation Group
Registration" and "Home Screen Settings" in "Chapter 7 - SYSTEM
SETTINGS" in the Operation Guide.
19
IMAGE CHECK FUNCTION
(PREVIEW)
The image check function is used to display the content of a received fax or
other data in the touch panel.
Convenient uses of image check
"Printing only faxes that are needed"
You can check a received fax before printing it. If you don't need the fax, you
can delete it without printing it, allowing you to save paper and toner.
"Checking the content of a file stored in the
machine"
Before printing or sending a file stored using the document filing function,
you can check the content of the file. A preview can be displayed directly
from the Job Settings menu, making it easy to move from image preview to
execution of the job.
Data that can be checked
The image check function can be used to check the following types of data:
• Faxes received in fax mode
• Faxes received in Internet fax mode
• Faxes stored in a memory box
• Files stored using the document filing function
* The key names in the image check screen and the procedures for using
the screen vary depending on the image type.
When the image check function is used, a screen similar to the following
screen appears.
20
The content of the
Image Check
0123456789
2010/04/04 11:12
Back
1 / 3
data appears here
In the touch panel,
you can
• Scroll the display
Display Rotation
• Change pages
• Change the display
magnification
0001 0010
Print
Example: The image check screen for a received fax
For details on the image check function, see each of the modes in the
Operation Guide.
* A preview image is an image for display on the touch panel. It will differ
from the actual print result.
21
PLACING ORIGINALS
The automatic document feeder can be used to automatically scan many
originals at once. This saves you the trouble of manually feeding each original.
For originals that cannot be scanned using the automatic document feeder,
such as a book or a document with notes attached, use the document glass.
Using the automatic document feeder
When using the automatic document feeder, place the originals in the
document feeder tray.
Make sure an original has not been placed on the document glass.
Place the originals face up with the edges
aligned evenly.
Adjust the original guides
to the width of the originals.
Using the document glass
Take care that your fingers are not pinched when closing the automatic
document feeder.
After placing the original, be sure to close the automatic document feeder. If
left open, parts outside of the original will be copied black, causing
excessive use of toner.
The indicator line indicates approximately
how many originals can be placed. The placed
originals must not be higher than this line.
Place the original face down.
Align the middle of the original
with the tip of the mark in the
center of the glass.
22
To place a thick original such as a book,
push up the far edge of the automatic
document feeder and then close the
automatic document feeder slowly.
Do not press hard on the automatic
document feeder. This may cause failure.
Place the original
face down.
Place the original in the horizontal orientation, referring to the document
glass scale.
Originals
Portrait originalLandscape original
Document glass scale
mark
5-1/2" x 8-1/2" (A5)
B5
8-1/2" x 11" (A4)
Portrait originals
When using the below functions in copy
mode, place the original so that the top of
the image is to the right.
•Staple sort
• Pamphlet copy
•2in1
•Stamp
Top of image
to the right
Landscape originals
When using the staple sort function, place
the original so that the top of the image is
toward you.
For more information, see "ORIGINALS" in "Chapter 1 - BEFORE USING
THE MACHINE" in the Operation Guide.
Top of image
toward you
23
CHANGING PAPER IN A TRAY
Names of the trays
The names of the trays are shown below.
For the number of sheets of paper that can be loaded in each tray, see the
following manuals:
• Operation Guide, "Paper Tray Settings" in "Chapter 7 - SYSTEM
SETTINGS"
• Maintenance & Safety Guide, "SPECIFICATIONS"
(1) Tray 1
(2) Tray 2
(5)
(3) Tray 3
(4) Tray 4
(1)
(2)
(3)
(4)
Print side face up or face down
Paper is loaded with the print side face up or face down depending on the
paper type and tray.
(5) Bypass tray
TrayPrint side*
Tray 1 to 4Face up
Bypass trayFace down
* When loading "Pre-Punched", "Letter Head", or "Pre-Printed" paper in the
paper tray, the direction the print side faces is different.
For more information, see "LOADING PAPER" in "Chapter 1 - BEFORE
USING THE MACHINE" in the Operation Guide.
24
Loading paper in a tray
To change the paper in a tray, load the desired paper in the tray and then
change the tray settings in the machine to specify the loaded paper. The
procedure for changing the tray paper size is explained below. As an
example, the paper in tray 1 is changed from 8-1/2" x 11" (A4) size plain
paper to 5-1/2" x 8-1/2" (A5) size recycled paper.
Gently pull out the paper tray. If
paper remains in the tray, remove it.
Move the two guides on the tray. For
example, move the guides from
8-1/2" x 11" (A4) to 5-1/2" x 8-1/2"
(A5). Adjust the guides to match the
paper being loaded. If the guides are
too loose, the paper will not be held
in place. If the guides are too tight,
the paper will bow.
Load the paper so that it is not as
shown below when viewed from the
front and side of the machine.
The loaded paper should not go
higher than these protrusions.
Insert the paper with the print side
face up.
Fan the paper well before inserting
it. Otherwise, multiple sheets may
feed at once and cause a misfeed.
Insert the paper and then gently
push the tray into the machine.
Indicator line
The indicator line indicates the
maximum height of the paper
that can be loaded in the tray.
When loading paper, make sure
that the stack is not higher than
the indicator line.
25
Changing the tray settings
When you change the paper in a tray, the tray settings in the system
settings must also be changed.
SYSTEM
SETTINGS
System Settings
Total Count
Paper Tray
Settings
Printer Condition
Settings
System Settings
Paper Tray Settings
Tray Settings
Paper Type Registration
Auto Tray Switching
Custom Size Registration (Bypass)
Tray Settings
Type
Size
Fixed Paper SideDisable DuplexDisable Staple
CopyPrintFaxI-FaxDoc. Filing
(1)
Feeding Approved Job
Default Settings
Address Control
Document Filing
Control
(2)
Tray 1
Plain
Auto-Inch
Paper Property
Admin Password
Receive/Forward
USB-Device Check
List Print
(User)
Fax Data
Change
(3)
Press the [SYSTEM
1
SETTINGS] key.
Exit
Configure the tray settings
2
in the touch panel.
(1) Touch the [Paper Tray
Settings] key.
Back
Back
(2) Touch the [Tray Settings]
key.
(3) Touch the [Change] key in
"Tray 1".
26
System Settings
Tray Settings
Tray:
Type:
Size:
Paper Property:
Tray 1
Recycled
Auto-Inch
Print
Copy
I-Fax
Fax
Doc. Filing
(4)
Cancel
(5)
(6)
Select settings in the touch
OK
panel. (Continued)
(4) Select [Recycled] from the
"Type" select box.
(5) Make Sure that [Auto-Inch]
is selected in the "Size"
select box.
For more information, see "Paper
Tray Settings" in
"Chapter 7 - SYSTEM SETTINGS"
in the Operation Guide.
(6) Touch the [OK] key.
The above steps change the paper
settings for tray 1 to 5-1/2" x 8-1/2"
recycled paper.
27
Loading paper in bypass tray
Load the paper in the horizontal orientation.
When loading 8-1/2" x 11" size paper, pull out
the tray extension.
The maximum number of sheets that can be
loaded in the bypass tray is approximately
100 for plain paper and approximately 20 for
envelopes.
Example: Loading an envelope
The side to be
copied on must
be face down!
Place paper that is 7-1/4" x 10-1/2"
(A5) or smaller in the horizontal
orientation.
Do not place heavy objects on the bypass tray or press down on the tray. The
bypass tray may be damaged, the machine may topple, and injury may result.
Special types of paper that cannot be loaded in other trays can be loaded
in the bypass tray.
For detailed information on the bypass tray, see "LOADING PAPER IN THE
BYPASS TRAY" in "Chapter 1 - BEFORE USING THE MACHINE" in the
Operation Guide.
Only the address side of envelopes
can be printed on. Place envelopes
with the address side face down.
28
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