Sharp DX-C310, DX-C310FX, DX-C400, DX-C400FX Owner's Manual

Search based on
what you want to do

Search using the
table of contents

OPERATION GUIDE

Search based on

Search using the

what you want to do

MAKE A COPY PRINT A DOCUMENT SEND A FAX

table of contents

BEFORE USING THE MACHINE

COPIER

PRINTER

FACSIMILE

SCANNER / INTERNET FAX

SYSTEM SETTINGS

SCAN AN IMAGE /

SEND AN INTERNET FAX

TROUBLESHOOTING

SAVE A JOB AND

REUSE IT LATER

About Operation Guide

MAKE A COPY

2010/04/04

Conserve

Assemble output

into a pamphlet

Other convenient functions

Make a copy of this

type of original

Make a copy on

this type of paper

Add the date or

page numbers

Conserve

Copy multiple pages on

Copy on both sides of the
paper

Copy on the front and back
of a card

one side of one sheet of
paper

Make a copy of this type of original

Mixed color and black &
white originals

Mixed-size originals Bulky original (shadows

More original pages than
can be loaded at once

appear at edges)

Make a copy on this type of paper

Envelopes and other
special media

Transparency film

Add the date or page numbers

2010/04/04

9

10

11

Add the date

Add the page number

Add a stamp

Add text

ABCDEFG

Assemble output into a pamphlet

Create a pamphlet

Create a blank margin for
punching

Staple output

Other convenient functions

Functions used for specific purposes

z Make a copy of arranged photos
z Make a mirror-image copy
z Copy onto the center of the paper
z Make a negative copy

Convenient functions

z Give priority to a copy job
z Check the status of a reserved job
z Copy a thin original
z Adjust the color

PRINT A DOCUMENT

Conserve Print without a

Print on this type

of paper

Other convenient functions

computer

Add text or an

image

Print attractive

output

Assemble output

into a pamphlet

Conserve

Print on both sides of the
paper

Print multiple pages on one
side of the paper

FTP

Print without a computer

Print a file on an FTP

Print a file in a network
folder

Print a file in a USB
memory device

Print a file stored in the
machine

Print attractive output

Print matching the size of
the paper

Print using color settings
suitable for the data

Select the print mode

Adjust the brightness and
contrast

Bring out faint text and
lines

Assemble output into a pamphlet

Create a pamphlet

Create a blank margin for
punching

Staple output

Print specific pages on the
front side of the paper

Print on this type of paper

Envelopes

Print specific pages on
different paper

Transparency film

Rotate the image 180
degrees

Add text or an image

Add a watermark to print
data

Overlay a fixed form on the
print data

Overlay an image on the
print data

Other convenient functions

Correct the size or orientation of the print data

z Enlarge or reduce the print image
z Print a mirror-image

Security is important

z Print confidentially
z Print an encrypted PDF file

Functions used for specific purposes

z Print an "invoice copy"
z Create a large poster

Convenient functions

z Give priority to a print job
z Store frequently used print settings
z Store a print job

SEND A FAX

Conserve Send this type of

document

Save trouble Security is

important

Other convenient functions

Prevent transmission to

the wrong destination

Send a clear

document

Conserve

Send when the rate is
lowest

Relay a transmission
through a branch office

Check received data before
printing

Send this type of document

Bulky original (shadows
appear at edges)

Original printed on both
sides

More original pages than
can be loaded at once

ID card or other card

Prevent transmission to the wrong destination

Check the destination once
more before sending

Check the log of previous
transmissions

Check the result of
transmission

Send a clear document

Adjust the exposure

Specify the size before
sending

Adjust the image quality

Send without shadows at
the edges

Save trouble

12 3

XXXX-6789
XXXX-9874
XXXX-4567
XXXX-5432
XXXX-9999

Store frequently used
settings

View the transmission log

XXXX-6789
XXXX-9874
XXXX-4567
XXXX-5432
XXXX-9999

Send to multiple
destinations

Easily specify an address
(search number)

Security is important

Check the destination once
more before sending

Print protected reception
data

Send a document at the
other machine's request

Send confidentially

Initiate reception of a
document from a sending
machine

Other convenient functions

Convenient management functions

z Forward a received fax to a network address
z Print a list of addresses

Convenient functions

z Send a thin original
z Select a transmission destination from a global address book
z Give priority to a transmission
z Use an extension phone

SCAN AN IMAGE / SEND AN INTERNET FAX

Send a clear

image

Save trouble Scan from my

Other convenient functions

Send this type of

document

computer

Prevent transmission to

the wrong destination

Send a smaller

file

Send a clear image

Adjust the contrast or
image quality

Send without shadows at
the edges

Adjust the resolution
before sending

Suppress the background of
a transmitted document

Send this type of document

Bulky original (shadows
appear at edges)

Original printed on both
sides

More original pages than
can be loaded at once

Original with background

Prevent transmission to the wrong destination

Check the result of
transmission

Check the log of previous
transmissions

Send a smaller file

Send at low resolution

Reduce an image before
sending

ID or other card

Compress a file before
sending

Send an image in black &
white

Save trouble

o

c

o

c

o

12 3

[e-mail].c
[e-mail].
[e-mail].c
[e-mail].
[e-mail].c

Store frequently used
settings

View the transmission log

Send an Internet fax from a
computer

[e-mail].c
[e-mail].
[e-mail].c
[e-mail].
[e-mail].e

Send to multiple
destinations

Easily specify an address
(search number)

Other convenient functions

Convenient management functions

z Forward a received fax to a network address
z Print a list of transmission destinations

Convenient functions

z Scan a thin original
z Select a transmission destination from a global address book
z Send at a specified time
z Give priority to a transmission
z Send in USB memory mode

SAVE A JOB AND REUSE IT LATER

Search for a file Organize my files

Save an important

document

Print a batch of

files

abc

Search for a file

Search for a file using a
keyword

Organize my files

Delete a file

Periodically delete files

ABOUT OPERATION GUIDE

There are two ways to search for a topic in this guide: you can use an "I want to..." menu, or you can use a regular table
of contents.
The following explanation assumes that Adobe Reader 8.0 is being used (Some buttons do not appear in the default
state.).

Return to top page ( )

Search based on what you

want to do

Menu page Table of

Return to previously displayed page ( )

Search using the table of

contents

contents page

Body page

i

HOW TO USE THIS MANUAL

Click a button below to move to the page that you wish to view.

(1) (2) (3) (4)

(5)

(1) Return to top page button

If an operation does not proceed as expected, click this
button to start over again.

(2) Back one page button

Displays the previous page.

(3) Forward one page button

Displays the next page.

(4) Return to previously displayed page button

Displays the page that was displayed before the current
page.

• If a button does not appear, refer to Adobe Reader Help to display the button.

• Caution when printing

If all pages are printed, the menu pages of the "I want to..." menu will also be printed. To print only the pages that contain
the explanation of a function, specify a page range.

(6)

(5) Adobe Reader Help button

Opens Adobe Reader Help.

(6) Contents button

Displays the contents of each chapter.
For example, if the current page is a page in the body of
the printer chapter, this button shows the contents of the
printer chapter.

ii

MANUALS PROVIDED WITH THE MACHINE

Operation manuals in PDF format (this manual)

The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To
view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals
is explained in "Downloading the Operation Guide" in the Quick Start Guide.

1. BEFORE USING THE MACHINE

This chapter provides information, such as basic operation procedures and how to load paper.

2. COPIER

This chapter provides detailed explanations of the procedures for using the copy function.

3. PRINTER

This chapter provides detailed explanations of the procedures for using the print function.

4. FACSIMILE

This chapter provides detailed explanations of the procedures for using the fax function.

5. SCANNER / INTERNET FAX

This chapter provides detailed explanations of the procedures for using the scanner function and
the Internet fax function.

6. SYSTEM SETTINGS

This chapter explains the "System Settings", which are used to configure a variety of parameters
to suit the aims and the needs of your workplace. Current settings can be displayed or printed out
from the "System Settings".

7. TROUBLESHOOTING

This chapter explains how to remove paper misfeeds and provides answers to frequently asked
questions regarding the operation of the machine in each mode. Refer to this manual when you
have difficulty using the machine.

Printed manuals

Manual name Contents

Maintenance &
Safety Guide

Installation Guide

Quick Start Guide

This manual contains instructions for using the machine safely and lists the specifications of the machine
and its peripheral devices.

This manual explains how to set up your machine so that it is ready for use, including the procedures for
installation of the machine, options, and software.

This manual provides easy-to-understand explanations of all the functions of the machine in a single
volume. Detailed explanations of each of the functions can be found in the manuals in PDF format.

iii

ABOUT OPERATION MANUAL

This manual explains how to use the DX-C310/DX-C400 digital full color multifunctional system.

Please note

• For information on installing the drivers and software cited in this manual, please refer to the Software Setup Guide.

• For information on your operating system, please refer to your operating system manual or the online Help function.

• The explanations of screens and procedures in a Windows environment are primarily for Windows
vary depending on the version of the operating system or the software application.

• The explanations of screens and procedures in a Macintosh environment are based on Mac OS X v10.4 in the case of Mac OS
X. The screens may vary depending on the version of the operating system or the software application.

• Wherever "DX-xxxx" appears in this manual, please substitute your model name for "xxxx".

• This manual contains references to the fax function. However, please note that the fax function is not available in some
countries and regions.

• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please
contact your dealer or nearest authorized service representative.

• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
is discovered, please contact your dealer or nearest authorized service representative.

• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due
to use of the product.

Warning

• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as
allowed under copyright laws.

• All information in this manual is subject to change without notice.

Vista®. The screens may

Illustrations and the operation panel and display shown in this manual

The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that 500-sheet paper feed units (total of four trays) are installed on the DX-C400.
For some functions and procedures, the explanations assume that devices other than the above are installed.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine
due to product improvements and modifications.

Icons used in the manuals

The icons in the manuals indicate the following types of information:

Warning

Caution

This alerts you to a situation where
there is a risk of machine damage or
failure.

This provides a supplemental
explanation of a function or procedure.

This explains how to cancel or correct
an operation.

This alerts you to a situation where there is a risk of human death or injury.

This alerts you to a situation where there is a risk of human injury or property damage.

This indicates the name of a system setting and provides a brief
explanation of the setting.

When "System Settings:" appears:

A general setting is explained.

When "System Settings (Administrator):" appears:

A setting that can only be configured by an administrator is
explained.

iv

CHAPTER 1
BEFORE USING THE MACHINE

This chapter provides information on basic operation procedures, how to load paper and machine maintenance.

BEFORE USING THE MACHINE

PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . 1-2

• EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

• INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

• AUTOMATIC DOCUMENT FEEDER AND

DOCUMENT GLASS . . . . . . . . . . . . . . . . . . . . . 1-5

• SIDE AND BACK . . . . . . . . . . . . . . . . . . . . . . . . 1-6

• OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . 1-7

USING THE OPERATION PANEL . . . . . . . . . . . . . . 1-9

• USING THE DISPLAY . . . . . . . . . . . . . . . . . . . . 1-9

USING THE WEB PAGE . . . . . . . . . . . . . . . . . . . . 1-13

TURNING THE POWER ON AND OFF . . . . . . . . . 1-14

• ENERGY SAVE FUNCTIONS . . . . . . . . . . . . . 1-15

• [POWER SAVE] KEY . . . . . . . . . . . . . . . . . . . . 1-15

USEFUL INFORMATION ABOUT THE

MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

• INFORMATION ON SUPPLY ITEMS . . . . . . . . 1-16

• WHEN AN ERROR CODE APPEARS . . . . . . . 1-16

• OTHER INFORMATION . . . . . . . . . . . . . . . . . . 1-16

USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . 1-17

• AUTHENTICATION BY USER NUMBER. . . . . 1-17

• AUTHENTICATION BY LOGIN NAME /

PASSWORD. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

• ACCESSING THE WEB PAGE . . . . . . . . . . . . 1-22

USER CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

• USER LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

• DEFAULT SETTING. . . . . . . . . . . . . . . . . . . . . 1-26

• PAGE LIMIT GROUP LIST. . . . . . . . . . . . . . . . 1-28

• AUTHORITY GROUP LIST . . . . . . . . . . . . . . . 1-29

• FAVORITE OPERATION GROUP LIST. . . . . . 1-32

• VIEW USER COUNT . . . . . . . . . . . . . . . . . . . . 1-33

REMOTE OPERATION OF THE MACHINE. . . . . . 1-34

JOB LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35

• SAVE / DELETE JOB LOG . . . . . . . . . . . . . . . 1-35

• VIEW JOB LOG . . . . . . . . . . . . . . . . . . . . . . . . 1-35

ITEMS RECORDED IN THE JOB LOG . . . . . . . . . 1-36

STORAGE BACKUP . . . . . . . . . . . . . . . . . . . . . . . 1-39

• EXPORT SETTINGS . . . . . . . . . . . . . . . . . . . . 1-39

• IMPORT SETTINGS. . . . . . . . . . . . . . . . . . . . . 1-39

DEVICE CLONING . . . . . . . . . . . . . . . . . . . . . . . . . 1-40

• EXPORT SETTINGS . . . . . . . . . . . . . . . . . . . . 1-40

• IMPORT SETTINGS. . . . . . . . . . . . . . . . . . . . . 1-40

UPDATE OF FIRMWARE. . . . . . . . . . . . . . . . . . . . 1-41

LOADING PAPER

IMPORTANT POINTS ABOUT PAPER . . . . . . . . . 1-42

• NAMES AND LOCATIONS OF TRAYS . . . . . . 1-42

• USEABLE PAPER . . . . . . . . . . . . . . . . . . . . . . 1-42

TRAY SETTINGS FOR TRAYS 1 TO 4 . . . . . . . . . 1-45

• LOADING PAPER AND CHANGING THE

PAPER SIZE . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45

LOADING PAPER IN THE BYPASS TRAY . . . . . . 1-47

• IMPORTANT POINTS WHEN USING THE

BYPASS TRAY. . . . . . . . . . . . . . . . . . . . . . . . . 1-48

ORIGINALS

PLACING THE ORIGINAL . . . . . . . . . . . . . . . . . . . 1-50

• PLACING ORIGINALS IN THE

AUTOMATIC DOCUMENT FEEDER . . . . . . . . 1-50

• PLACING THE ORIGINAL ON THE

DOCUMENT GLASS . . . . . . . . . . . . . . . . . . . . 1-52

PERIPHERAL DEVICES

PERIPHERAL DEVICES . . . . . . . . . . . . . . . . . . . . 1-54

FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-56

• PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . 1-56

• SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-56

BUSINESS CARD FEEDER . . . . . . . . . . . . . . . . . . 1-57

SHARP OSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-58

• APPLICATION COMMUNICATION

MODULE (MX-AMX2) . . . . . . . . . . . . . . . . . . . 1-58

• EXTERNAL ACCOUNT MODULE

(MX-AMX3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-59

ENTERING TEXT

FUNCTIONS OF THE MAIN KEYS . . . . . . . . . . . . 1-61

1-1

BEFORE USING THE MACHINE

BEFORE USING THE MACHINE

This section provides basic information about the machine. Please read this chapter before using the machine.

PART NAMES AND FUNCTIONS

EXTERIOR

(4)

(3) (5)

(2)

(1)

(6) (7) (8)

(1) Automatic document feeder

This automatically feeds and scans multiple originals. Both
sides of 2-sided originals can be automatically scanned.

☞ PLACING THE ORIGINAL (page 1-50)

(2) Front cover

Open this cover to replace a toner cartridge.

☞ Maintenance & Safety Guide

(3) Operation panel

This is used to select functions and enter the number of
copies.

☞ OPERATION PANEL (page 1-7)

(4) Output tray (center tray)

Output is delivered to this tray.

(5) Finisher*

This can be used to staple output.

☞ FINISHER (page 1-56)

* Peripheral device.

When a finisher is installed

(6) Main power switch

This is used to power on the machine.
When using the fax or Internet fax functions, keep this

switch in the "on" position.

☞ TURNING THE POWER ON AND OFF (page 1-14)

(7) Handle

Grasp it when moving the machine.

Caution

The main unit is extremely heavy, and thus
two people are required to do the work. When
lifting the main unit, grasp the handles on
each side firmly.

(8) Bypass tray

Use this tray to feed paper manually.
When loading paper larger than 8-1/2" x 11" or A4, be
sure to pull out the bypass tray extension.

☞

LOADING PAPER IN THE BYPASS TRAY (page 1-47)

1-2

Contents

(9) (11)(10)

BEFORE USING THE MACHINE

(9) Tray 1

This holds paper.

☞ TRAY SETTINGS FOR TRAYS 1 TO 4 (page 1-45)

(10) Tray 2/Tray 3/Tray 4

(when 500-sheet paper feed units are installed)*

These hold paper.

☞ TRAY SETTINGS FOR TRAYS 1 TO 4 (page 1-45)

* Peripheral device.

(11) USB connector (A type)

Supports USB 2.0 (Hi-Speed).
This is used to connect a USB device such as USB
memory to the machine.
For the USB cable, use a shielded cable.

1-3

Contents

INTERIOR

BEFORE USING THE MACHINE

(12)

Toner collection
container removed
and main charger
cover open

(12) Developer cartridges

This contains the developer that is necessary to transfer
the toner to the paper.
When replacing the drum cartridge, the developer cartridge
must be removed before the drum cartridge is replaced.

☞

Maintenance & Safety Guide

(13) \Drum cartridges

This contains the photosensitive drum that is used to
create images for copying and printing.

☞

Maintenance & Safety Guide

(14) Toner cartridges

These contain toner for printing. When the toner runs out
in a cartridge, the cartridge of the color that ran out must
be replaced.

☞

Maintenance & Safety Guide

(15) Fusing unit

Heat is applied here to fuse the transferred image onto
the paper.

(14)(13) (15) (17)(16)

Caution

The fusing unit is hot. Take care not to burn
yourself when removing a paper misfeed.

(16) Right side cover

Open this cover to remove a misfeed.

☞ 7. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 7-2)

(17) Paper reversing section

This is used when 2-sided printing is performed. Open
this part to remove a paper misfeed.

☞ 7. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 7-2)

(21)(20)(18) (23) (24)(19) (22) (25)

(18) Main charger cover

Open this cover to clean the main charger.

☞

Maintenance & Safety Guide

(19) Primary transfer belt unit

The images created on the drum cartridges are
combined into a single image and transferred to the
secondary transfer roller unit.

☞

Maintenance & Safety Guide

(20) Toner collection container

This collects excess toner that remains after printing.

☞

Maintenance & Safety Guide

(21) Toner collection container release lever

Turn this lever when you need to release the toner
collection container lock to replace the toner collection
container or clean the laser unit.

☞

Maintenance & Safety Guide

(22) Secondary taransfer roller unit

The image that was transferred from the primary transfer
belt unit is transferred to the paper.

☞

Maintenance & Safety Guide

(23) Paper tray right side cover

Open this to remove a paper misfeed in trays.

☞ 7. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 7-2)

(24) Right side cover release lever

To remove a paper misfeed, pull and hold this lever up to
open the right side cover.

☞ 7. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 7-2)

(25) Remove this cover to replace the ozone filter

1-4

Contents

BEFORE USING THE MACHINE

AUTOMATIC DOCUMENT FEEDER AND DOCUMENT
GLASS

(2)(1) (3) (4) (5) (6) (7)

(1) Paper feed roller

This roller rotates to automatically feed the original.

(2) Document feeding area cover

Open this cover to remove an original misfeed or clean
the paper feed roller.

☞ 7. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 7-2)

☞ Maintenance & Safety Guide

(3) Original guides

These help ensure that the original is scanned correctly.
Adjust the guides to the width of the original.

☞ PLACING THE ORIGINAL (page 1-50)

(4) Document feeder tray

Place originals in this tray. 1-sided originals must be
placed face up.

☞ PLACING THE ORIGINAL (page 1-50)

(5) Original exit tray

Originals are delivered to this tray after scanning.

(6) Scanning area

Originals placed in the document feeder tray are scanned
here.

☞

Maintenance & Safety Guide

(7) Document glass

Use this to scan a book or other thick original that cannot
be fed through the automatic document feeder.

☞ PLACING THE ORIGINAL ON THE DOCUMENT

GLASS (page 1-52)

1-5

Contents

SIDE AND BACK

BEFORE USING THE MACHINE

(1)
(2)
(3)
(4)

(5)

(1) USB connector (A type)

Supports USB 2.0 (Hi-Speed).
This is used to connect a USB device such as USB
memory to the machine.
This connector is not initially available for use. If you wish
to use the connector, contact your service assistance.

(2) LAN connector

Connect the LAN cable to this connector when the
machine is used on a network.
For the LAN cable, use a shielded type cable.

(3) USB connector (B type )

Supports USB 2.0 (Hi-Speed).
A computer can be connected to this connector to use
the machine as a printer.
For the USB cable, use a shielded cable.

(4) Service-only connector

Caution

This connector is for use only by service
technicians.
Connecting a cable to this connector may
cause the machine to malfunction. Do not
use this connector.

(5) Power plug

1-6

Contents

OPERATION PANEL

BEFORE USING THE MACHINE

(8)(5) (6) (7)(2) (3) (4)(1)

OKBACK

(1) Display

Messages and keys appear in the display.
Use the arrow keys and the [OK] key to select displayed
items and perform various operations.

☞ USING THE OPERATION PANEL (page 1-9)

(2) [BACK] key

Press this key to return to the previous screen without
discarding your settings.

(3) [OK] key

Press this key to enter a selected setting.

(4) Arrow keys

Press these keys to move the selection frame that is
used to select setting keys and items in the display.

(5) Mode select keys and indicators

Use these keys to select the display mode.
The indicator of a key lights when the key is selected.

[PRINT] key

When you wish to print a print hold job, press this key to
switch to print mode.

[IMAGE SEND] key

Press this key to select network scanner / fax mode to
use the scanner function or fax function.

[COPY] key

Press this key to select copy mode. Hold the [COPY] key
down to view the machine's total page use count and
amount of toner remaining.

(6) PRINT mode indicators

• READY indicator
Print jobs can be received when this indicator is lit.

• DATA indicator
This blinks while print data is being received and lights
steadily while printing is taking place.

PRINT

IMAGE SEND

COPY

JOB STATUS

(9) (10) (11)

READY
DATA

LINE
DATA

SYSTEM

SETTINGS

LOGOUT

(7) IMAGE SEND mode indicators

• LINE indicator
This lights up during transmission or reception of a fax
or Internet fax. This also lights during transmission of
an image in scan mode.

• DATA indicator
This blinks when a received fax or Internet fax cannot
be printed because of a problem such as out of paper.
This lights up when there is a transmission job that has
not been sent.

(8) Numeric keys

These are used to enter the number of copies, fax
numbers, and other numerical values. These keys are
also used to enter numeric value settings.

(9) [JOB STATUS] key

Press this key to display the job status screen. The job
status screen is used to check information on jobs and to
cancel jobs.
For details, see the chapters for each of the functions in
this manual.

(10) [SYSTEM SETTINGS] key

Press this key to display the system settings menu
screen. The system settings are used to configure paper
tray settings, and adjust parameters to make the
machine easier to use.

(11) Sharp OSA shortcut key

Press this key to display a shortcut key to Sharp OSA
mode (when the application communication module is
installed). Custom keys also appear in this screen.
Shortcuts to frequently used special modes and other
settings can be stored in the custom keys.

1-7

Contents

BEFORE USING THE MACHINE

(12) (13) (14)

OKBACK

(12) [CLEAR] key ( )

Press this key to return the number of copies to "0".

(13) [BLACK & WHITE START] key

Press this key to copy or scan an original in black and
white. This key is also used to send a fax in fax mode.

(14) [COLOR START] key

Press this key to copy or scan an original in color.
This key cannot be used for fax or Internet fax.

(15) [LOGOUT] key ( )

Press this key to log out after you have logged in and
used the machine. When using the fax function, this key
can also be pressed to send tone signals on a pulse dial
line.

☞ USER AUTHENTICATION (page 1-17)

(16) [#/P] key ( )

When using the copy function, press this key to use a job
program. When using the fax function, this key can be
used when dialing.

PRINT

IMAGE SEND

COPY

JOB STATUS

READY
DATA

LINE
DATA

SYSTEM

SETTINGS

LOGOUT

(17)(15) (16) (18) (20) (21)(19)

(18) [STOP] key ( )

Press this key to stop a copy job or scanning of an
original.

(19) [POWER SAVE] key ( ) / indicator

Use this key to put the machine into auto power shut-off
mode to save energy.
The [POWER SAVE] key ( ) blinks when the machine
is in auto power shut-off mode.

☞ [POWER SAVE] KEY (page 1-15)

(20) [POWER] key ( )

Use this key to turn the machine power on and off.

☞ TURNING THE POWER ON AND OFF (page 1-14)

(21) Main power indicator

This lights up when the machine's main power switch is
in the "on" position.

☞ TURNING THE POWER ON AND OFF (page 1-14)

(17) [CLEAR ALL] key ( )

Press this key to return to the initial operation state.
Use this key when you wish to cancel all settings that
have been selected and start operation from the initial
state.

The indicators of the operation panel may differ depending on the country and region.

1-8

Contents

BEFORE USING THE MACHINE

USING THE OPERATION PANEL

This section explains how to use the operation panel.

• To enter text, see "ENTERING TEXT" (page 1-61).

• For information on the screens and procedures for using the system settings, see "Common Operation Methods"
(page 6-5) in "6. SYSTEM SETTINGS".

USING THE DISPLAY

Base screen

(1) (2)

OK

BACK

(1) Move the selection frame with the arrow keys

Use the arrow keys to move the selection frame in the display to the desired setting key (such as [Original] or [Paper Select]).

Selection frame

(2) [OK] key

When the selection frame is on the desired setting, press the [OK] key to enter your selection. The setting screen will appear.

1-9

Contents

BEFORE USING THE MACHINE

Selecting items in lists and returning to the previous screen

(1) (2)(3)

OK

BACK

(1) When selections appear as a list in a setting screen, select the desired item in the list with the

keys.

Items that are currently set are indicated by .

(2) Press the [OK] key to enter your selection.

• When the [OK] key is pressed, appears next to the selected item.

• For a selected item that has a checkbox, the checkbox changes between and each time the [OK] key is pressed.
indicates that the setting is selected.

(3) To return to the previous screen, press the [BACK] key.

To return to the base screen, select the [Basic Menu] key.

Checking special mode settings

(1) (2)

OK

BACK

(1) Select [Special Modes] in the base screen to display a list of the special modes. Use the

keys to move the selection frame to the desired special mode.

(2) If "…" appears to the right of the selected item, the [OK] key can be pressed to open a detailed

setting screen.

• If the item has a checkbox, pressing the [OK] key sets the item to ; a detailed setting screen does not open.

• When special modes are set, the [Function Review] key can be selected at the top of the list. Selecting the [Function Review]
key displays a list of the special mode settings.

1-10

Contents

Entering numbers in special mode settings

BEFORE USING THE MACHINE

BACK

(1)

OK

(2)

BACK

(3)

OK

(1) If a setting requires that a number be entered, move the selection frame to or .

(2) The number increases or decreases each time the [OK] key is pressed. To make the number

change quickly, hold down the [OK] key.

(3) You can also select the number display and directly enter a number with the numeric keys.

Move the selection frame to the number display and press the [OK] key. A number entry screen will appear. Press the numeric
keys to enter a number and select the [OK] key.

1-11

Contents

Items that appear in the display

(2) (3)

(1)

(4)

BEFORE USING THE MACHINE

(5)

(1) Icon display (2) This shows messages.

This icon appears when data is being sent or
received.

This icon appears when fax, scan, or
Internet fax data is stored in the machine's
memory. When data to be transmitted is
stored, appears. When received data is
stored, appears. When both data to be
transmitted and received data are stored,

appears.

This icon appears when a USB memory or
other USB device is connected to the
machine.

This icon appears when the data security kit
is being used.

This icon appears when the machine is
communicating with an external application.

(3) Settings appear here.

If you move the selection frame to the bottom setting and
then press the key, the next screen appears.

(4) This shows the current page / total pages.

(5) This shows an operation hint.

The display illustrations shown in this manual are only images, and may differ from the actual screens.

System Settings (Administrator): Keys Touch Sound

This is used to adjust the volume of the beep that sounds when keys are touched. The key touch sound can also be turned
off.

1-12

Contents

USING THE WEB PAGE

The procedures for using the Web page are explained below.

(1)

(2)

BEFORE USING THE MACHINE

(4)

(5)

(3)

(1)

(2)

(3)

(1) Common buttons

The [Submit] button used to store settings, the [Update]
button used to update settings, and the [Cancel] button
used to cancel a setting and return to the previous screen
appear here.
After changing a setting, be sure to click the [Submit]
button.

(4)

(5)

(4) [Logout] button

When user authentication is enabled, click this button to
log out from the Web server. When you are not logged in,
this button is the [Login] button.

(5) [Help] button

This shows Help for each item.

(2) Web page menu

The items that can be set in the Web page appear here.
Click an item to display the settings of that item.

(3) Settings appear here.

The settings of an item selected from the Web page
menu appear here.

1-13

Contents

BEFORE USING THE MACHINE

TURNING THE POWER ON AND OFF

The machine has two power switches. One is the main power switch on the left side of the machine, and the other is the
[POWER] key ( ) on the upper right side of the operation panel.

Main power switch

When the main power switch is switched on, the main
power indicator on the operation panel lights up.

"On" position

"Off" position

Turning on the power

(1) Switch the main power switch to the "on"

position.

(2) Press the [POWER] key ( ) to turn on the

power.

[POWER] key

Main power indicator

[POWER] key

Turning off the power

(1) Press the [POWER] key ( ) to turn off the

power.

(2) Make sure that the display is off.

(3) Switch the main power switch to the "off"

position.

• When turning off the power, be sure to press the [POWER] key ( ) on the operation panel, then wait 20 seconds and
switch off the main power switch. In the event that the main power is suddenly interrupted due to a power failure or other
reason, turn the machine power back on and then turn it off in the correct order.
If the machine is left for a long time with the main power having been turned off prior to the [POWER] key ( ), abnormal
noises, degraded image quality, and other problems may result.

• Before switching off the main power switch, make sure that the display is off and the DATA indicator for printing and the
DATA and LINE indicators for image send are not lit or blinking on the operation panel.
Switching off the main power switch or removing the power cord from the outlet while any of the indicators are lit or blinking
may cause failure, such as damage to the hard drive or loss of data.

• Switch off both the [POWER] key ( ) and the main power switch and unplug the power cord if you suspect a machine
failure, if there is a bad thunderstorm nearby, or when you are moving the machine.

When using the fax or Internet fax function, always keep the main power switch in the "on" position.

Restarting the machine

In order for some settings to take effect, the machine must be restarted.
If a message in the display prompts you to restart the machine, press the [POWER] key ( ) to turn off the power and
then press the key again to turn the power back on.

In some states of the machine, pressing the [POWER] key ( ) to restart will not make the settings take effect. In this case,
use the main power switch to switch the power off and then on.

1-14

Contents

BEFORE USING THE MACHINE

ENERGY SAVE FUNCTIONS

This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve
natural resources and reduce environmental pollution.

Preheat Mode (Low power mode)

Preheat mode automatically lowers the temperature of the fusing unit and thereby reduces power consumption if the
machine remains in the standby state for the interval of time set in "Preheat Mode Setting" in the system settings
(administrator).
The machine automatically wakes up and returns to normal operation when a print job is received, a key is pressed on
the operation panel, or an original is placed.

Auto power shut-off mode (Sleep mode)

Auto power shut-off mode automatically shuts off power to the display and the fusing unit if the machine remains in the
standby state for the interval of time set in "Auto Power Shut-Off Timer" in the system settings (administrator). This
mode provides the lowest level of power consumption. Considerably more power is saved than in preheat mode,
however, the wakeup time is longer. This mode can be disabled in the system settings (administrator).
The machine automatically wakes up and resumes normal operation when a print job is received or when the blinking
[POWER SAVE] key

() is pressed.

[POWER SAVE] KEY

Press the [POWER SAVE] key () to put the machine in auto power shut-off mode or wake it up from auto power
shut-off mode. The [POWER SAVE] key
shut-off mode.

When the [POWER SAVE]
key ( ) indicator is off in the
standby state

When the [POWER SAVE]
key ( ) indicator is blinking

() has an indicator that indicates whether or not the machine is in auto power

The machine is ready to be used.
If the [POWER SAVE] key ( ) is pressed when the indicator is off, the indicator will blink
and the machine will enter auto power shut-off mode after a brief interval.

The machine is in auto power shut-off mode.
If the [POWER SAVE] key ( ) is pressed when the indicator is blinking, the indicator will
turn off and the machine will return to the ready state after a brief interval.

[POWER SAVE]
key / indicator

1-15

Contents

BEFORE USING THE MACHINE

USEFUL INFORMATION ABOUT THE MACHINE

This page explains where to find information on supplies that will require replacement as you continue using the
machine, and what to do if an error occurs.

INFORMATION ON SUPPLY ITEMS

Names of supply items and model name list

As the machine is used, it will become necessary to replace the toner cartridge, developer cartridge, and other supplies.
Each supply item has a model name.

☞ "REPLACING SUPPLIES AND MAINTENANCE" in Maintenance & Safety Guide

When to replace supplies

When it is time to replace a supply item, a message will appear in the display.
You can also check supply replacement times in the Web page.

☞ "REPLACING SUPPLIES AND MAINTENANCE" in Maintenance &

Safety Guide

Supply replacement procedures

Replacement procedures and points requiring caution vary by supply item.
When replacing an item, be sure to carefully follow the procedure for that item
and note all precautions.

Change the supplies.

Toner Cartridge
Developer Cartridge
Drum Cartridge
Primary Transfer Belt Unit
Secondary Transfer Roller Unit
Toner Collection Container

The supplies will be needed soon.

Toner Cartridge
Developer Cartridge
Drum Cartridge
Fusing Unit

☞ "REPLACING SUPPLIES AND MAINTENANCE" in Maintenance &

Safety Guide

WHEN AN ERROR CODE APPEARS

How to clear an error code

If a problem occurs in the machine, an error code may appear in the
display. The action to be taken varies depending on the code that
appears.

☞ "TROUBLESHOOTING" in Maintenance & Safety Guide

How to print the machine information list

Basic machine information can be printed. This information can be used to help solve machine problems.

☞ "TROUBLESHOOTING" in Maintenance & Safety Guide

Error code

Code:xx-xx.
Please refer to operation manual.

OK

How to print an image quality check chart

The machine's image quality check chart can be printed. Testing using this chart can help identify the cause of a
machine problem.

☞ "TROUBLESHOOTING" in Maintenance & Safety Guide

OTHER INFORMATION

How to execute fusing cleaning mode

When the fusing unit becomes dirty, dirt will appear at fixed intervals on the output. Fusing cleaning mode can be used
to clean the fusing unit.

☞ "TROUBLESHOOTING" in Maintenance & Safety Guide

Update of firmware

The firmware (the program that is embedded in the machine) can be updated from the Web page in the machine.

☞ "UPDATE OF FIRMWARE" (page 1-41)

1-16

Contents

BEFORE USING THE MACHINE

USER AUTHENTICATION

User authentication restricts the use of the machine to users that have been registered. The functions that each user is
allowed to use can be specified, allowing the machine to be customized to meet the needs of your workplace.
When the administrator of the machine has enabled user authentication, each user must log in to use the machine.
There are different types of user authentication, and each type has a different login method.
For more information, see the explanations of the login methods.

☞ AUTHENTICATION BY USER NUMBER (see below)
☞ AUTHENTICATION BY LOGIN NAME / PASSWORD (page 1-19)

AUTHENTICATION BY USER NUMBER

The following procedure is used to log in using a user number received from the administrator of the machine.

When controlled by user number

Keys in the display can be selected with the arrow keys and the [OK] key.

BACK

OK

Select [User Number] key.

1

Enter your user number (5 to 8 digits)
with the numeric keys.

Each entered digit will be displayed as " ".

2

1-17

Contents

BEFORE USING THE MACHINE

3

OK

BACK

When the user number is an 8-digit number, this step is not necessary. (Login takes place automatically after the user
number is entered.)

Select the [OK] key.

After the entered user number is authenticated, the user count
screen will appear briefly.

When page limits have been set in "Pages Limit Group List" in
the Web page, the number of pages remaining will appear.
(The remaining number of pages that the user can use in each
mode (copy, scan, etc.) appears.) The amount of time that this
screen appears can be changed using "Message Time Setting"
in the system settings (administrator).

When you have finished using the
machine and are ready to log out, press
the [LOGOUT] key ( ).

LOGOUT

4

• However, note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax
mode, as the key is used for fax number entry.

• If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto
Clear activates, logout takes place automatically. However, when PC Scan mode is used, logout does not take
place when the [LOGOUT] key ( ) is pressed and Auto Clear does not operate. Change to a different mode on
the machine and then log out.

If an incorrect user number is entered 3 times in a row...

If "A Warning when Login Fails" is enabled in the Web page, the machine will lock for 5 minutes if an incorrect user
number is entered 3 times in a row.
Verify the user number that you should use with the administrator of the machine.

The administrator can clear the locked state.
This is done from [User Control] and then [Default Settings] in the Web page menu.

1-18

Contents

BEFORE USING THE MACHINE

AUTHENTICATION BY LOGIN NAME / PASSWORD

The following procedure is used to log in using a login name and password received from the administrator of the
machine or the administrator of the LDAP server.

When controlled by login name and password

(Different items will appear in the screen when LDAP authentication is used.)

Keys in the display can be selected with the arrow keys and the [OK] key.

1

2

A B

BACK

BACK

OK

OK

Select the [Login Name] key or the
[Quick] key.

If the [Login Name] key is selected, a screen for selecting the
user name appears. Go to the next step.
If the [Quick] key is selected, an area for entering a
"Registration No." appears [---].
Use the numeric keys to enter your registration number that
has been stored in "User List" in the Web page. After entering
the registration number, go to step 3.

Select the user name.

(A) [Direct Entry] key

Users who are not registered users and are only using
LDAP authentication use this key.
A text entry screen will appear. Enter your login name.

(B) [User List] key

Select your user name that has been stored in "User List"
in the Web page.

LDAP authentication can be used when the administrator of the server provides LDAP service on the LAN (local area
network).

1-19

Contents

BEFORE USING THE MACHINE

3

BACK

OK

Select the [Password] key.

A text entry screen for entering the password will appear.
Enter your password that is stored in "User List" in the Web
page.

If you are logging in to an LDAP server, enter the password that
is stored with your LDAP server login name.
Each entered character will be displayed as " ". When you
have finished entering the password, select the [OK] key.
When authentication is by LDAP server and you have different
passwords stored in "User List" in the Web page and in the
LDAP server, use the password stored in the LDAP server.

• When an LDAP server has been stored, [Auth to:] can be changed.

• If you selected a login user name from the user list…
The LDAP server was stored when your user information was stored, and thus the LDAP server will appear as the
authentication server when you select your login name. Go to step 4.

• When logging in using the [Direct Entry] key...
Select the [Auth to:] key.

Direct Entry

Auth to:

Select the LDAP server.

Authenticate to:

Login Locally

Server 1

Server 2

Server 3

Server 4

Server 5

Server 6

Server 7

1-20

Contents

BEFORE USING THE MACHINE

(Different items will appear in the screen when LDAP
authentication is used.)

4

LOGOUT

BACK

OK

Select the [OK] key.

After the entered login name and password are authenticated,
the user count screen will appear briefly.

When page limits have been set in "Pages Limit Group List" in
the Web page, the number of pages remaining will appear.
(The remaining number of pages that the user can use in each
mode (copy, scan, etc.) appears.) The amount of time that this
screen appears can be changed using "Message Time Setting"
(Web page only) in the system settings (administrator).

When you have finished using the
machine and are ready to log out, press
the [LOGOUT] key ( ).

5

• However, note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax
mode, as the key is used for fax number entry.

• If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto
Clear activates, logout takes place automatically. However, when PC Scan mode is used, logout does not take
place when the [LOGOUT] key ( ) is pressed and Auto Clear does not operate. Change to a different mode on
the machine and then log out.

If an incorrect login name or password is entered 3 times in a row...

If "A Warning when Login Fails" is enabled in the Web page, the machine will lock for 5 minutes if an incorrect login
name or password is entered 3 times in a row.
Verify the login name and password that you should use with the administrator of the machine.

• The administrator can clear the locked state.
This is done from [User Control] and then [Default Settings] in the Web page menu.

• When LDAP authentication is used, the [E-mail Address] key may appear, depending on the authentication method. If the
[E-mail Address] key appears in step 3, select the key.
A text entry screen will appear. Enter your e-mail address.

• USER LIST (page 1-23)
This is used to store names of users of the machine. Detailed information such as the login name, user number, and password
are also stored. Ask the administrator of the machine for the information that you need to use the machine.
Registration is performed in [User List] in [User Control] in the Web page menu.

1-21

Contents

BEFORE USING THE MACHINE

ACCESSING THE WEB PAGE

The login method for accessing the Web server in the machine varies depending on whether or not user authentication
is enabled.
For information on accessing the Web server in the machine, see "ACCESSING THE WEB SERVER IN THE
MACHINE" in the Quick Start Guide.

When user authentication is not enabled

If you click a setting that requires administrator authority after accessing the Web page, a login screen will appear. Enter
your password.

When user authentication is enabled

Use the procedure below to log in. Note that when auto login user is enabled, the authentication screen will not appear.

When the login method is login name / password ( / e-mail address)

To access the Web page, enter a login name and password in the login screen that appears. If the login method is set to
login name / password / e-mail address, a text box will appear for entry of your [E-mail Address]. If this box appears,
enter your e-mail address.

When the authentication method is user number

To access the Web page, enter a user number in the login screen that appears.
In user number mode, you can also login from [Admin Login] in the login screen.

• User authentication is initially disabled (factory default setting).

• To prevent passwords from being leaked onto the network during login, it is recommended that the SSL function be
enabled in the Web browser.

• To log out…
Click the [Logout] key at the upper right of the Web page, or close the Web browser.

1-22

Contents

BEFORE USING THE MACHINE

USER CONTROL

User Control is used to configure settings for user authentication in the Web page. Select the [User Control] key in the
Web page menu to configure the settings.

USER LIST

This is used to store, edit, and delete users when user authentication is enabled.
When the [User List] key is selected, the following screen appears.

(1)

(2)
(3)

(1) User List

This shows the factory-stored users and the currently
stored users.

(2) [Delete] key

Use this to delete a registered user.

(3) [Delete All Users] key

Use this to delete all stored users. (Excluding factory
stored users.) This operation can only be performed by
an administrator.

(4) [Add] key

Use this to add a new user.

(4)

Storing a user

Select the [Add] key in the above screen to open a registration screen. Up to 1000 users can be stored.
For more information, see "Settings" (page 1-24).

Editing/deleting a user

To open an edit screen for a user, select the user from the list in the above screen. To open a delete screen for a user,
select the checkbox next to the user ( ) and then select [Delete].
For more information, see "Settings" (page 1-24).

• When auto login is enabled, "Delete All Users" cannot be used.

• The factory-stored users cannot be deleted.

1-23

Contents

BEFORE USING THE MACHINE

Factory-stored users

The following users are stored in the machine at the factory.

• Administrator: Factory-stored account for the administrator of the machine.

• User: This is used when network authentication is used and a login name not stored in the machine is directly
entered. (This cannot be selected in the login user screen.)

• Other User: This is used when a print job is executed using invalid user information. (This cannot be selected in the

login user screen.)

For settings related to each of the users, see the following table.

User Name

Login Name

Password

My Folder

Authentication Settings

Pages Limit Group

Authority Group*

2

Favorite Operation Group

*1 Items that can be changed.
*2 For detailed information of each of the settings, see "List of settings and factory default settings of template groups" (page 1-30).

Administrator User Other User

admin users Other

(See the Maintenance & Safety Guide.)*

Main Folder

Login Locally –

Unlimited*

Admin User*

Following the System Settings*

1

1

1

users*

1

1

–

Guest*

1

Settings

Item Description

Store the name of the user (max. 32 characters). This user name is used as the key name in

User Name

Apply User Name to Log-in

1

Name*

the login screen, the document filing user name, and the sender name. (The user name must
be unique.)

Select this key to enter the entered user name in the login name.

Initial

Index

User Number*

Login Name*

Password*

E-mail Address

My Folder

Authentication Settings*

Authentication Server

2

1

1, 3

This determines where the user name will appear in the user list. Up to 10 characters can be
entered.

Select the desired custom index. The custom index names are the same as those in the
address book.

Enter a user number (5 to 8 digits).

Enter the login name used when authentication by login name/password is enabled
(maximum of 255 characters). (The login name must be unique.)

Enter the password used when authentication by login name/password is enabled (1 to 32
characters). (The password can be omitted.)

Enter the e-mail address used in the sender list and for LDAP authentication (maximum of 64
characters).

A folder ("My Folder") can be specified as the folder used by the user for document filing. A
previously created folder can be selected or you can create and select a new folder.

1

Select [Login Locally] or [Network Authentication] (when LDAP is enabled) for "Authenticate
to:".

When [Network Authentication] is selected, select the server to be used for user
authentication from the list of LDAP servers stored in the Web pages.

1-24

Contents

BEFORE USING THE MACHINE

Item Description

Specify page limits for the user by selecting one of the stored page limit groups. The factory

Pages Limit Group

Authority Group

Favorite Operation Group

*1 Does not appear when "User Number" is selected for the authentication method.
*2 Only appears when "User Number" is selected for the authentication method.
*3 Not required when network authentication is used, as the password stored in the LDAP server is used.

default setting is [Unlimited].
For more information, see "PAGE LIMIT GROUP LIST" (page 1-28).

Specify the authority of the user by selecting one of the stored authority groups. The factory
default setting is [User].
For more information, see "AUTHORITY GROUP LIST" (page 1-29).

The favorite operation group that will be applied at login appears. The factory default setting is
[Following the System Settings].
The setting can be changed in the [User Control] menu in the Web pages.

1-25

Contents

BEFORE USING THE MACHINE

DEFAULT SETTING

These settings enable or disable user authentication and specify the authentication method.
When user authentication is enabled, each user of the machine is registered. When a user logs in, settings for that user
are applied. This function allows greater control of security and cost management.
In addition, even if the user information is not stored in the machine, it is possible to log in by directly entering user
information stored on an LDAP server. In this case, the login user will be the factory-stored "User". For more information,
see "Factory-stored users" (page 1-24).

• For the procedure for storing users, see "USER LIST" (page 1-23).

• For more information on login procedures when user authentication is enabled, see "USER AUTHENTICATION" (page
1-17).

User Authentication

When [User Authentication] is enabled, the login screen
appears before an operation is begun in any mode
except the job status screen*. You must log in as one of
the stored users. (After logging in, you can move freely
through the modes.)
* Except when a print hold (retention) file is used or a

broadcast transmission is reattempted in the job status
screen.

Authentication Method Setting

This selects the authentication method. When using user
authentication, be sure to configure this setting first. The
items configured for users stored after the user
authentication method is set vary depending on the
selected authentication method.

Authenticate a User by Login Name and Password

Standard authentication method using a login name and
password.

Authenticate a User by Login Name, Password and
E-mail Address

In addition to a login name and password, this
authentication method also requires the entry of an
e-mail address.

Authenticate a User by User Number Only

This can be used as a simple authentication method
when network authentication is not used.

• The login screen will vary depending on the
authentication method that is selected. For more
information, see "USER AUTHENTICATION" (page
1-17).

• When "Authenticate a User by User Number Only"
is selected for the authentication method, network
authentication cannot be used.

Device Account Mode Setting

A specific user can be stored as an auto login user.
When this setting is enabled, login can be performed
automatically.
This function eliminates the bother of logging in but still
allows the settings of the selected user (network
settings, favorite operations, etc.) to be applied.
You can also allow users other than the auto login user
to temporarily log in and work using their own authority
and settings. To allow other users to log in temporarily
when [Device Account Mode] is enabled, select [Allow
Login by Different User].
As an example, this enables uses such as
"authentication for color copying only".

• If auto login fails for some reason when auto login is
enabled, or the login user does not have
administrator rights, all system settings or the
system settings (administrator) will lock. In this
event, the administrator should select the [Admin
Password] key in the system settings screen and
log in again.

• To log in as a user other than the auto login user
when [Allow Login by Different User] is enabled,
press the [LOGOUT] key ( ) to cancel the auto
user login state. The user authentication screen will
appear to let you log in. After using the machine,
press the [LOGOUT] key ( ) to log out.

Actions when the Limit of Pages
for Output Jobs

This setting determines whether or not a job will be
completed if the page limit is reached while the job is in
progress.
The following selections are available.

• Job is Stopped when the Limit of Pages is Reached

• Job is Completed even when the Limit of Pages is
Reached

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Contents

BEFORE USING THE MACHINE

The Number of User Name
Displayed Setting on Operation
Panel

The number of users that are displayed in the user
selection screen can be selected (6, 12, or 18 users).

This setting also applies to the user selection screen
of print hold and the sender selection screen.

A Warning when Login Fails

This setting is used to display a warning and prohibit
login for five minutes if login fails three times in a row.
This prevents an unauthorized person from attempting to
guess a password. (The number of failed login attempts
is retained even if the power is turned off.)

Locking of the operation panel for 5 minutes can be
canceled.

Disabling of Printing by Invalid
User

When login is performed by network authentication
using user information that is not stored in the
machine, the login user will be the factory-stored
"User". For more information, see "Factory-stored

users" (page 1-24).

Display Usage Status after Login

When user authentication is enabled, this setting
specifies whether or not the page counts of a user
appear when the user logs in.

User Information Print

The following lists can be printed.

•User List

• List of Number of Pages Used

• Page Limit Group List*

• Authority Group List

• Favorite Operation Group List*

• All User Information Print

Select the key of the desired list to begin printing.
* Cannot be printed when no groups are stored.

Printing by users whose information is not stored in the
machine, such as printing without entering valid user
information in the printer driver or printing of a file on an
FTP server from the Web pages, can be prohibited.

When a print job is executed by a user that is not
stored in the machine, the factory-stored "Other User"
is used as the login user. For more information, see
"Factory-stored users" (page 1-24).

Automatically print stored jobs
after login

When retention is enabled in the printer driver and print
data has been spooled to the machine, you can have the
spooled print data automatically print out when the user
who enabled retention logs in.

Default Network Authentication
Server Setting

Use this to set the default network authentication server.
When a user logs in from the Web page or sends a print
job to the machine using user information that is not
stored on the machine, the authentication server is not
known. This setting is used to specify one of the LDAP
servers stored on the machine as the authentication
server.

Release the Lock on Machine
Operation Panel

If the operation panel of the machine is locked due to
login failure, release the lock by logging in as an
administrator.

1-27

Contents

BEFORE USING THE MACHINE

PAGE LIMIT GROUP LIST

This is used to store groups of Account Limit Settings. The page limits for each user are specified by selecting one of
these stored groups when the user is stored.
When the [Page Limit Group List] key is selected, the following screen appears.

(1)

(2)

(1) List display

This shows the currently stored groups. A group name
can be selected to open an edit/delete screen for that
group.

(3) [Return to the Defaults] key

Use this to return the group settings to the factory default
settings and delete the groups from the list.

(3)

(2) [Add] key

Use this to add a new group.

Storing a page limit group

Select the [Add] key in the above screen to open a registration screen. Up to 20 groups can be stored.
For more information, see "Settings".

Editing a page limit group

To open an edit screen for a group, select the group name from the list in the above screen. To delete a group from the
list, select the checkbox next to the group ( ) and then select [Return to the Defaults]. A confirmation prompt will
appear. Select [OK] to delete the group.
For more information, see "Settings".

Settings

Item Description

Group Name Store the name of the group (max. 32 characters).

Select the Group Name to be
the Registration Model

Function names The names of the functions that can be configured are displayed. Set a limit for each function.

Page Limit

Select one of the previously stored groups for use as a template for the new group. When
selected, the group's settings are applied.

When [Prohibited] is selected for a mode, input and output from the mode are prohibited.
When [Unlimited] is selected for a mode, there is no limit to the number of pages that can be
input/output in that mode.
When [Limited] is selected, enter a limit (1 to 99,999,999 pages).

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Contents

BEFORE USING THE MACHINE

AUTHORITY GROUP LIST

Use this to store groups of user authority settings. The authority of each user is specified by selecting one of these
stored groups when the user is stored.
When the [Authority Group List] key is selected, the following screen appears.

(1)

(2)

(1) List display

This shows the currently stored groups. A group name
can be selected to open an edit/delete screen for that
group.

(2) [Add] key

Use this to add a new group.

Storing an authority group

Select the [Add] key in the above screen to open a registration screen. Up to 20 groups can be stored.
For information on the settings, see "List of settings and factory default settings of template groups" (page 1-30).

Editing an authority group

A group can be selected from the list in the above screen to open an edit/delete screen for the group. For information on
the settings, see "List of settings and factory default settings of template groups" (page 1-30).
To return a group to the factory default state, select the checkbox next to the group ( ), and then select [Return to the
Administrator Authority], or [Return to the User Authority], or [Return to the Guest Authority]. The selected authority will
be given to the users in that group and the group will be deleted from the list.

1-29

Contents

BEFORE USING THE MACHINE

List of settings and factory default settings of template groups

Item Description

Group Name Store the name of the group (max. 32 characters).

Select one of the previously stored groups for use as a template for the new

Select the Group Name to be the
Registration Model

Copy

group. When selected, the group's settings are applied.
The factory default groups and their settings are shown below.

Admin User Guest

Color Mode Approval Setting All allowed All allowed

Special Modes Usage Allowed Allowed Prohibited

Printer

Color Mode Approval Setting Allowed Allowed

USB Memory Direct Print Allowed Allowed Prohibited

FTP Pull Print Allowed Allowed Prohibited

Network Folder Pull Print Allowed Allowed Prohibited

Image Send

Approval Settings for Each Mode

• E-mail

•FTP

• Desktop

• Network Folder

• USB Memory

•PC Scan

• Internet Fax Send

• PC-I-Fax Send

•Fax Send

•PC-Fax Send

All allowed All allowed All allowed

Only Black & White
Allowed

Only Black & White
Allowed

Color Scan Allowed Allowed Prohibited

Special Modes Usage Allowed Allowed Prohibited

Approval Setting for Addressing

•

Approval Setting for Direct Entry

•

Approval Setting to Use a Local Address Book

•

Approval Settings to Use a Global Address Book

Print hold

Print Hold Image Check Allowed Allowed Prohibited

Sharp OSA

Approval Settings to Use a Sharp OSA Allowed Allowed Allowed

Common Functions

Approval Settings for 2-Sided Print

Output Approval Settings Allowed Allowed Prohibited

All allowed All allowed All allowed

[1-Sided/2-Sided
Approved]

[1-Sided/2-Sided
Approved]

[1-Sided/2-Sided
Approved]

1-30

Contents

Item Description

MFP Settings

System Settings Operational Authority

BEFORE USING THE MACHINE

System Settings*

Web Settings Operational Authority

Display of Device/Network Status

Power Reset Prohibited

Machine Identification Prohibited

Application Settings (Excluding
Registration of Pre-set Text/Forward
Table)

Registration of Pre-set Text/Forward Table Allowed

E-mail Alert and Status Prohibited

Job Log Setting Prohibited

Port Control/ Filter Settings Prohibited

Custom Link Setting Prohibited

Operation Manual Download Allowed

*1 For information on each setting, see the system settings (general/administrator) lists.
*2 All allowed except "Change Administrator Password".

1

Allowed*

Allowed

2

Only user authority
settings
are allowed

Allowed

Prohibited

All settings prohibited

Prohibited

Depending on the machine specifications and peripheral devices installed, it may not be possible to use some settings.

1-31

Contents

BEFORE USING THE MACHINE

FAVORITE OPERATION GROUP LIST

This is used to store favorite operation groups.

Favorite Operation Group Registration

Groups of preferred settings can be stored as "favorite operation groups". For example, a user who speaks a different
language would normally have to change the display language each time he or she uses the machine; however, by
storing the language in a favorite operation group, the language is automatically selected when the user logs in.

Settings

Item Description

Group Name Store the name of the group (max. 32 characters).

Select the Group Name to be
the Registration Model

Copy

Initial Status Settings Select settings for Color Mode, Paper Tray, Exposure Type, Copy Ratio, Duplex, and Output.

Image Send

Initial Status Settings Select settings for Resolution, Exposure, Color Mode, File Format, and Original Image Type.

System Settings

Original Size Detector Setting

Display Language Setting Select the display language.

Key Operation Setting Set the key input time and Auto Key Repeat setting.

Keys Touch Sound Set the sound made when keys are selected.

Keyboard Select Set the language that appears on the keyboard.

MFP Display Pattern Setting Select the color pattern used in the display.

Automatically print stored jobs
after login

Preview Setting

Select one of the previously stored groups for use as a template for the new group. When
selected, the group's settings are applied.

Store the default fax sender name and number.

Select whether original sizes are automatically detected as inch sizes or AB sizes.

When retention is enabled in the printer driver and print data has been spooled to the
machine, you can have the spooled print data automatically print out when the user who
enabled retention logs in.

Default Preview Display Image Send: Select the zoom ratio of the preview that can be displayed when an image

is received and in the memory box.

Customize Key Setting

Customize Key Setting Set customized keys for each mode.

1-32

Contents

VIEW USER COUNT

This displays the total number of pages printed by each user.
When the [View User Count] key is selected, the following screen appears.

(1)

(2)

BEFORE USING THE MACHINE

(3)

(1) User List

This shows the factory-stored users and the currently
stored users. To select a user, select the user name.

(2) [Select All] key

This selects all users.

(3) [Show] key

This shows the counts of the selected user.

(4) [Clear Count] key

Use this to reset the counts of the selected user.

(4)

Showing user count

Select a user in the above screen and select the [Show] key. The counts of that user will appear.

Item Settings

Next This shows the next user (in the order of the registration numbers).

Previous This shows the previous user (in the order of the registration numbers).

Pages used The counts and the number of pages remaining of the selected user are shown by function.

Page Limit The page limit set for the user appears in parentheses below the count.

Counts of devices that are not installed do not appear.

Resetting user counts

To clear the count of a user, select the user from the list and then select [Clear Count]. A confirmation prompt will
appear. Select [OK] to clear the count of that user.

1-33

Contents

BEFORE USING THE MACHINE

REMOTE OPERATION OF THE MACHINE

The remote operation function allows you to operate the machine from your computer.
When this function is added, the same screen as the operation panel screen appears on your computer. This allows you
to operate the machine from your computer in the same way as if you were standing in front of the machine.

The machine

Your computer

Operation panel

Operate the
machine using
your computer
screen.

The remote operation function can only be used on one computer at a time.

Network

How to use the remote operation function

Before using this function, set "Operational Authority" to "Allowed" in "Remote Software Operation" of "Remote
Operation Settings" (Web page only) in the system settings (administrator).

☞ 6. SYSTEM SETTINGS "Remote Operation Settings" (page 6-70)

To use the remote operation function, the machine must be connected to a network and a VNC application must be
installed on your computer (recommended VNC software: RealVNC).
The procedure for using this function is as follows:

Example: RealVNC

Connect from the computer to the
machine.

(1) Start the VNC viewer

1

(2)(3)

Follow the prompts on the operation panel of the machine to permit the connection.

(2) Enter the IP address of the machine in the

"Server" entry box.

(3) Click the [OK] button.

2

During remote software communication, the key appears in the system settings of the machine. If you wish to
break the connection, exit the remote software or press the [SYSTEM SETTINGS] key on the operation panel and
select the key in the screen that appears.

Use the operation panel in the same way as you would on the machine. Note that a key cannot be held down to continuously
change a value being entered. For detailed procedures, see the chapters for each of the functions in this manual.

System Settings (Administrator): Remote Operation Settings (Web page only)

Set the operation authority for the remote operation function.
Registration is performed in [System Settings] - [Operation Settings] - "Remote Operation Settings" in the Web page menu.

1-34

Contents

BEFORE USING THE MACHINE

JOB LOG

The machine retains a log of the jobs that are performed. Settings for the job log stored in the machine are configured on
the Web page. Select [Job Log] on the Web page to configure the settings.

SAVE / DELETE JOB LOG

The log of jobs executed on the machine can be stored or deleted.

Item Settings

Job Log The total number of stored job logs appears.

Save Job Log

Save and Delete the Data Deletes the job log after saved if checked.

[Save] button Saves the job log.

The Number of Job Log to Notify by
E-mail

Delete Job Log

[Delete] button Deletes the job log.

Select the number of jobs that triggers e-mail notification.
Informs the address configured in E-mail alert when the designated number is
reached.

VIEW JOB LOG

The log of jobs executed on the machine can be displayed.
The items to be displayed and the applicable period can be selected.

Item Settings

Select Item Select the item to be displayed.

[Show] button Displays the job log.

1-35

Contents

BEFORE USING THE MACHINE

ITEMS RECORDED IN THE JOB LOG

The machine records the jobs that are performed in the job log.
The main information that is recorded in the job log is described below.

• To make it easy to total the usage counts of differently configured machines, the items recorded in the job log are fixed,
regardless of what peripheral devices are installed or the objective of the recording. For this reason, items may appear in
the log for functions that are not available on the machine.

• In some cases, job information may not be correctly recorded, such as when a power failure occurs during a job.

• JOB LOG (page 1-35)
The job log can be stored, deleted, or checked.
Registration is performed in [Job Log] in the Web page menu.

No. Item name Description

1 Main items Job ID The job ID is recorded.

Job IDs appear in the log as consecutive numbers up to a maximum
of 999999, after which the count resets to 1.

2 Job Mode

3 Computer Name

The job mode, such as copy or print.

The name of the computer that sent a print job.*

4 User Name The user name when the user authentication function is used.

5 Login Name The login name when the user authentication function is used.

6 Starting Date & Time The date and time the job was started.

7 Completing Date &

Time

8 Black & White Total

Count

9

10

11

12

13

14 Invalid Paper

Full Color Total Count

2-Color Total Count

Single Color Total
Count

Count according to size

Number of sheets
according to size

Count(Black & White)

The date and time the job was completed.

For a print job, the total count is recorded.
For a send job, the number of transmitted black & white pages is
recorded.
number of pages is recorded.
For a scan to HDD job, the number of stored black & white pages is
recorded.

For a print job, the total count is recorded.
For a send job, the total number of transmitted full color pages is
recorded.
number of pages is recorded.
For a scan to HDD job, the number of stored full color pages is
recorded.

Indicates

Indicates

Counts by original/paper size in color mode and black & white mode.

Indicates the sheet count by paper type.

Indicates the black & white invalid sheet count.

When a broadcast transmission is summarized, the total

When a broadcast transmission is summarized, the total

the total 2-color count.

the total single color count.

15 Invalid Paper

Count(Color)

Indicates the color invalid sheet count.

1-36

Contents

BEFORE USING THE MACHINE

No. Item name Description

16 Main items Number of Reserved

Sets

17 Number of Completed

Sets

18 Number of Reserved

Pages

19 Number of Completed

Pages

20 Result The result of a job.

21 Error Cause

22

23 Staple The status of stapling.

24

25 Punch Count The punch count. Always "0" when the machine is used.

26 Fold The status of foldling. Always "No Fold" when the machine is used.

27 Fold Count The fold count. Always "0" when the machine is used.

28 Printer Tone The tone used for a print job.

29 Image Send Related

30 Sender Name Sender name of an image send job.

31 Sender Address Sender address of an image send job.

Print Job Related Item

Item

Output The output mode of a printed job.

Staple Count

Direct Address Address of an image send job.

Number of specified sets or reserved destinations.

Number of completed sets or number of destinations to which
transmission was successfully completed.

Number of reserved original pages of a copy, print, scan job, or other
job.

Number of completed pages of a set.

When an error occurs during a job, the cause of the error.

The staple count.

32 Transmission Type Transmission type of an image send job.

33 Administrative Serial

Number

34 Broadcast number Broadcast number of an image send job.

35 Entry Order Reservation order for broadcast transmission of an image send job.

36 File Type File format of an image send job.

37 Compression

Mode/Compression
Ratio

38 Communication Time Indicates the communication time of image send jobs.

39 Fax No. Indicates the stored sender's number.

40 Print Hold Related

41 Storing Mode Print hold store mode.

42 File Name Name of file stored by retention print.*

43 Data Size [KB] File size.

44 Common Functionality Color Setting Color mode selected by user.

45 Special Modes Special modes selected when the job was executed.

46 File Name 2 Records the file names of print jobs.*

Item

Print Hold Print hold status.

Administrative serial number of an image send job.

For a serial polling job, this is used to correlate communication with
printing.

Compression mode and compression ratio of the file of an image
send job.

1-37

Contents

BEFORE USING THE MACHINE

No. Item name Description

47 Detailed Items Original Size Size of scanned original.

Paper size of the file of a print hold print job.

48 Original Type Original type (text, printed photo, etc.) set in the exposure settings

screen.

49 Paper Size For a print job, the paper size.

For a send job, the transmitted paper size.
For a Scan to HDD job, the paper size of the stored file.

50 Paper Type The paper type used for printing.

51 Paper Property:

Disable Duplex

Indicates that duplex was disabled in "Paper Type".

52 Paper Property: Fixed

Paper Side

53 Paper Property:

Disable Staple

54 Paper Property:

Disable Punch

55 Duplex Setup Indicates the duplex setting.

56 Resolution Indicates the scanning resolution.

57 Machine Item Model Name Indicates the model name of the machine.

58 Unit Serial Number Indicates the serial number of the machine.

59 Name Indicates the name of the machine that is set in the Web pages.

60 Machine Location Indicates the installation location of the machine that is set in the Web

*In some environments this is not recorded.

Indicates that fixed side was specified in "Paper Type".

Indicates that stapling was disabled in "Paper Type".

Indicates that punching was disabled in "Paper Type".

pages.

1-38

Contents

BEFORE USING THE MACHINE

STORAGE BACKUP

Address book information and user information stored in the machine can be backed up to your computer or restored
from your computer via the Web page.
Settings and information stored in the machine can be backed up to your computer.
Settings can be exported or imported in XML format using the Web page. Select [Storage Backup] in the Web page
menu and configure the settings.

• The data is saved to the computer that is accessing the Web page.

• This function cannot be used while the system settings are in use, while a job is being executed, or when there is a
reserved job.

EXPORT SETTINGS

Use these settings to back up data to your computer.

Item Settings

Export Settings Type Select the type of settings that you want to export.

Password Enter the password that will be required to import settings (maximum of 16

characters).

IMPORT SETTINGS

Use these settings to restore data that was previously backed up to your computer to the machine.

Item Settings

Import settings from file Enter the name of the file to be imported (maximum of 200 characters). Click

[Browse] to select the file from the file selection dialog box.

Password If a password has been set for the file to be imported, enter the password (maximum

of 16 characters).

1-39

Contents

BEFORE USING THE MACHINE

DEVICE CLONING

Device cloning is used to save the machine's setting information in XML format and copy the information to another
machine.
This function saves you the trouble of repeatedly configuring the same settings in multiple machines. Select [Device
Cloning] in the Web page menu and configure the settings.

• The data is saved to the computer that is accessing the Web page.

• This function cannot be used while the system settings are in use, while a job is being executed, or when there is a
reserved job.

• The following data is not copied when device cloning is performed:

- List print and fax forwarding items.

- Count and device status display items.

- IP address of the machine, device name, administrator password, sender names for image send, and other information
that is specific to the machine.

- Screen contrast, color adjustment, and other adjusted values particular to each hardware device.

EXPORT SETTINGS

Use these settings to back up data to your computer.

Item Settings

Export Settings Type Select the type of settings that you want to export.

Password Enter the password that will be required to import settings (maximum of 16

characters).

IMPORT SETTINGS

Use these settings to restore data that was previously backed up to your computer to the machine.

Item Settings

Import settings from file Enter the name of the file to be imported (maximum of 200 characters). Click

[Browse] to select the file from the file selection dialog box.

Password If a password has been set for the file to be imported, enter the password (maximum

of 16 characters).

1-40

Contents

BEFORE USING THE MACHINE

UPDATE OF FIRMWARE

The program (firmware) embedded in the machine can be updated from the Web page.
To update the firmware, follow the steps below.

• The customer is responsible for updating the firmware.

• Never turn off the power of the machine while the firmware is being updated.

• While the firmware is being updated, do not attempt to operate the machine from the operation panel, or from a computer
by remote operation using the Web page or other means.

• Once the firmware is updated, it will not be possible to restore the system to the state prior to the update.

Select [Update of Firmware] in the Web page menu.

1

A confirmation prompt will appear. Select [OK] to execute the update.

2

A form will appear to let you specify the file to be used for the firmware update.

Specify the file to be used and select [Execute].

3

The current version of the firmware and the version of the update file will appear.

Check the version of the firmware and click [OK].

4

The update will begin.

When the update is finished, you will be prompted to restart the machine. Select

5

[Reboot].

1-41

Contents

BEFORE USING THE MACHINE

LOADING PAPER

IMPORTANT POINTS ABOUT PAPER

This section provides information that you should know before loading paper in the paper trays.
Be sure to read this section before loading paper.

NAMES AND LOCATIONS OF TRAYS

The names of the trays are as follows.

Bypass tray

Tray 1
Tray 2
Tray 3
Tray 4

USEABLE PAPER

Various types of paper are sold. This section explains what plain paper and what special media can be used with the
machine. For detailed information on the sizes and types of paper that can be loaded in each tray of the machine, see
the specifications in the Maintenance & Safety Guide and "Paper Tray Settings" (page 6-48) in "6. SYSTEM
SETTINGS".

Plain paper, special media

Plain paper that can be used

• SHARP standard plain paper (21 lbs. (80 g/m2)). For paper specifications, see the specifications in the Maintenance &
Safety Guide.

• Plain paper other than SHARP standard paper (16 lbs. to 28 lbs. (60 g/m

Recycled paper, colored paper and pre-punched paper must meet the same specifications as plain paper.

2

to 105 g/m2))

* The "lbs." (g/m

2

) units used in these explanations indicate the weight of the paper.

1-42

Contents

BEFORE USING THE MACHINE

Types of paper that can be used in each tray

The following types of paper can be loaded in each tray.
"

–" in the table indicates "cannot be used".

Tray 1/Tray 2/Tray 3/Tray 4 Bypass tray

Plain paper Permitted Permitted

Pre-printed Permitted Permitted

Recycle Paper Permitted Permitted

Letter head Permitted Permitted

Pre-punched Permitted Permitted

Color Permitted Permitted

Heavy paper*

Labels – Permitted

Glossy paper*

Transparency film – Permitted

1

2

– Permitted

– Permitted

Envelopes – Permitted

Thin paper*

*1 "Heavy paper" is heavy paper up to 110 lbs. index (209g/m2).
Printer drivers that allow the use of glossy paper are PCL6, PCL5-c, and PS printer drivers in a Windows environment.
*3 Thin paper from 15 lbs. to 16 lbs. (55 g/m2 to 59 g/m2) can be used.

3

– Permitted

Print side face up or face down

Paper is loaded with the print side face up or face down depending on the paper type and tray.
The loading orientation of punched paper, letterhead paper, and pre-printed paper differs from that of other paper.
For details, see "Example: Placement orientations of punched paper, letter head paper, and pre-printed paper" (page
1-44).

Trays 1 to 4

Load the paper with the print side face up.
However, if the paper type is "Pre-Punched", "Letter Head" or "Pre-Printed", load the paper with the print side face
down*.

Bypass tray

Load the paper with the print side face down.
However, if the paper type is "Pre-Punched", "Letter Head" or "Pre-Printed", load the paper with the print side face up*.
* If "Disabling of Duplex" (Web page only) is enabled in the system settings (administrator), load the paper in the normal

way (face up in trays 1 to 4; face down in the bypass tray).

1-43

Contents

BEFORE USING THE MACHINE

Example: Placement orientations of punched paper, letter head paper, and pre-printed paper

This explanation assumes that "Disabling of Duplex" (Web page only) is not enabled in the system settings (administrator).

Document feeder tray Original glass

Tray 1 to 4

Bypass tray

A

Pre-punched

(Left binding)

A

Load the paper print side down
with the punch holes to the front
and the top edge to the right.

A

Load the paper print side up with
the punch holes to the front and
the top edge to the left.

A

Letter head Pre-printed

ABC

Load the paper print side down
with the letter head (top edge) to
the right.

ABC

Load the paper print side up with
the letter head (top edge) to the
left.

ABC

A

ABC

A

-1-

A

-1-

Load the paper print side
(pre-printed side) down with the
top edge to the right.

-1-

Load the paper print side
(pre-printed side) up with the top
edge to the left.

A

A

-1-

Paper that cannot be used

• Special media for inkjet printers
(fine paper, glossy paper, glossy film, etc.)

• Carbon paper or thermal paper

• Pasted paper

• Paper with clips

• Paper with fold marks

• Torn paper

• Oil-feed transparency film

• Thin paper less than 15 lbs. (55 g/m

• Paper that is 110 lbs. index (210 g/m

2

)

2

) or heavier

Non-recommended paper

• Iron-on transfer paper

• Japanese paper

• The use of non-recommended or prohibited paper may result in skewed feeding, misfeeds, poor toner fusing (the toner
does not adhere to the paper well and can be rubbed off), or machine failure.

• The use of non-recommended paper may result in misfeeds or poor image quality. Before using non-recommended paper,
check if printing can be performed properly.

• Irregularly shaped paper

• Stapled paper

• Damp paper

• Curled paper

• Paper on which either the print side or the reverse side
has been printed on by another printer or multifunction
device.

• Paper with a wave-like pattern due to moisture
absorption

• Perforated paper

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BEFORE USING THE MACHINE

TRAY SETTINGS FOR TRAYS 1 TO 4

LOADING PAPER AND CHANGING THE PAPER SIZE

A maximum of 500 sheets of paper from size 5-1/2" x 8-1/2" to size 8-1/2" x 14" (A5 to A4) can be loaded in trays 1 and 2.
A maximum of 500 sheets of paper from size 7-1/4" x 10-1/2" to size 8-1/2" x 14" (B5 to A4) can be loaded in trays 3 and 4.

Pull out the paper tray.

Gently pull the tray out until it stops.
To load paper, go to step 3. To load a different size of paper, go
to the next step.

1

Do not pull hard on the tray. This may cause failure.

2

Adjust the guide plates A and B by
squeezing their lock levers and sliding

A

them to match the vertical and
horizontal dimensions of the paper to be
loaded.

The guide plates A and B are slidable. Slide each guide plate

B

• Be sure to place the guide to match the size of the paper. If the guide is not placed correctly, paper skewing or
misfeeds may occur.

• The loaded paper should not go higher than these protrusions.

while squeezing its lock lever.

3

Fan the paper.

Fan the paper well before loading it. If the paper is not fanned,
multiple sheets may feed at once and cause a misfeed.

When handling paper, take care not to cut yourself on the edges of the paper.

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4

BEFORE USING THE MACHINE

Insert the paper into the tray.

Load the paper with the print side face up. The stack must not
be higher than the indicator line (maximum of 500 sheets).

Indicator
line

• If paper is loaded higher than the line, paper misfeeds may occur.

• When pushing in a tray, take care that your fingers do not become pinched in the tray.

Gently push the paper tray into the
machine.

Push the tray firmly all the way into the machine.

5

When pulling out a tray after paper is loaded, do not pull hard. The tray may be damaged, the machine may topple,
and injury may result.

If you loaded a different type or size of paper than was loaded previously, be sure to change the "Paper Tray Settings"
in the system settings. If these settings are not configured correctly, automatic paper selection will not operate
correctly and printing may take place on the wrong size or type of paper, or a misfeed may occur.

Caution

If children are present, ensure that the children do not sit or play on a tray that has been pulled out.
Sitting on a tray may damage the tray and cause the machine to topple, resulting in injury.

Do not place heavy objects on the tray or press down on the tray.

System Settings: Paper Tray Settings (page 6-48)

Change these settings when you change the size or type of paper loaded in a tray.

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BEFORE USING THE MACHINE

LOADING PAPER IN THE BYPASS TRAY

The bypass tray can be used to print on plain paper, envelopes, label sheets, and other special media. Up to 100 sheets
of paper can be loaded (up to 40 sheets of heavy paper) for continuous printing similar to the other trays.

Open the bypass tray.

When loading paper larger than 8-1/2" x 11" or A4, be sure to

1

pull the bypass tray extension all the way out. If the bypass tray
extension is not pulled all the way out, the size of the loaded
paper will not be correctly displayed.

2

3

Do not place heavy objects on the bypass tray or press down on the tray. The bypass tray may be damaged, the
machine may topple, and injury may result.

Set the bypass tray guides to the width
of the paper.

Insert the paper along the bypass tray
guides all the way into the bypass tray
until it stops.

Load the paper with the print side face down.

• Do not force the paper in.

• If the bypass tray guides are set wider than the paper, move the bypass tray guides in until they correctly fit the
width of the paper. If the bypass guides are set too wide, the paper may skew or be creased.

Caution

If children are present, ensure that the children do not sit or play on a bypass tray that has been
pulled out. Sitting on a tray may damage the tray and cause the machine to topple, resulting in
injury.

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BEFORE USING THE MACHINE

IMPORTANT POINTS WHEN USING THE BYPASS TRAY

• When using plain paper other than SHARP standard paper or special media other than SHARP-recommended
transparency film, or when printing on the reverse side of previously used paper, the paper must be loaded one sheet
at a time. Loading more than one sheet at a time will cause misfeeds.

• Before loading paper, straighten any curling in the paper. If curled paper is not straightened, a misfeed may occur.

• When adding paper, remove any paper remaining in the bypass tray, combine it with the paper to be added, and
reload as a single stack. If paper is added without removing the remaining paper, a misfeed may result.

Inserting paper

Place paper in the horizontal orientation.

Inserting transparency film

• Use SHARP-recommended transparency film. When using
transparency film, place the film on the bypass tray with the rounded
corner at the left front. This ensures that the print side faces in the
correct direction.

• Do not touch the print side of transparency film.

• When loading multiple sheets of transparency film in the bypass tray,
be sure to fan the sheets several times before loading.

• When printing on transparency film, be sure to remove each sheet as it
exits the machine. Allowing sheets to stack in the output tray may result
in curling.

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BEFORE USING THE MACHINE

Loading envelopes

When inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown below.
Only the front side of envelopes can be printed on. Be sure to place the front side face down.
When loading envelopes, load one envelope at a time.

• Do not print on both sides of an envelope. This may result in misfeeds or poor print quality.

• Some operating environments may cause creasing, smudging, misfeeds, poor toner fusing, or machine failure.

Important points when using envelopes

Envelopes that cannot be used

Do not use the following envelopes. Envelopes misfeed, and smudges may result.

• Envelopes with metal clasps, plastic hooks, or ribbon hooks

• Envelopes closed with string

• Envelopes with windows or backing

• Envelopes with an uneven front surface due to embossing

• Double-layer envelopes

• Envelopes with an adhesive for sealing

• Hand-made envelopes

• Envelopes with air inside

• Envelopes with creases, fold marks, torn or damaged envelopes

• Envelopes with an incorrectly aligned corner gluing position on the back cannot be used as creasing may result.

Can be used

Cannot be
used

Print quality on envelopes

• Print quality is not guaranteed in the area 13/32" (10 mm) around the edges of the envelope.

• Print quality is not guaranteed on parts of envelopes where there is a large step-like change of thickness, such as on
four-layer parts or parts less than three layers.

• Print quality is not guaranteed on envelopes witn adhesive for sealing.

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BEFORE USING THE MACHINE

ORIGINALS

This section explains how to place originals in the automatic document feeder and on the document glass.

PLACING THE ORIGINAL

PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT
FEEDER

This section explains how to place originals in the automatic document feeder.

Allowed original sizes

Minimum original size Maximum original size

Standard sizes

5-1/2" (height) x 8-1/2" (width)
A5: 148 mm (height) x 210 mm (width)

Non-standard sizes

(Minimum size that can be specified manually)
1-sided scanning : 4" (height) x 3-1/2" (width)

(100 mm (height) x 89 mm (width))

2-sided scanning : 4" (height) x 5-33/64" (width)

(100 mm (height) x 140 mm (width))

When the original is a non-standard size, see the appropriate explanation below for the mode you are using.

Standard sizes

8-1/2" (height) x 14" (width)
A4: 210 mm (height) x 297 mm (width)

Non-standard sizes

(Maximum size that can be specified manually)
Copy mode: 8-1/2" (height) x 14" (width)

216 mm (height) x 356 mm (width)

Image send mode: 8-1/2" (height) x 19-5/8" (width)

216 mm (height) x 500 mm (width)

☞ 2. COPIER "SPECIFYING THE ORIGINAL SIZE" (page 2-28)
☞ 4. FACSIMILE "IMAGE SETTINGS" (page 4-47)
☞ 5. SCANNER / INTERNET FAX "IMAGE SETTINGS" (page 5-58)

Allowed original weights

1-sided scanning 9 lbs. to 32 lbs. (35 g/m2 to 128 g/m2)

2-sided scanning 13 lbs. to 28 lbs. (50 g/m2 to 105 g/m2)

To scan originals from 9 lbs. to 14 lbs. (35 g/m
without using "Slow Scan Mode" may result in original misfeeds.
When "Slow Scan Mode" is selected, automatic 2-sided scanning is not possible.

Originals that cannot be fed through the automatic document feeder

Do not use the following originals. Original misfeeds, and smudges may result.

• Transparency film

• Tracing paper

• Carbon paper

• Thermal paper or originals printed with thermal transfer ink ribbon

• Originals to be fed through the feeder should not be damaged, crumpled, folded, loosely pasted together, or have
cut-out holes

• Originals with multiple punched holes other than two-hole or three-hole punched paper

• Originals that have been scanned multiple times in the automatic document feeder and have become creased or
folded.

• Originals that have absorbed moisture and become soft.

2

to 49 g/m2), use "Slow Scan Mode" in the special modes. Scanning

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1

2

BEFORE USING THE MACHINE

Make sure an original does not remain
on the document glass.

Open the automatic document feeder, make sure that an
original is not on the document glass, and then gently close the
automatic document feeder.

When closing the automatic document feeder, take care that your fingers do not become pinched.

Adjust the original guides to the size of
the originals.

Place the originals.

Indicator
line

3

• Do not insert your hand into the document insertion opening in the automatic document feeder.

• If originals are placed higher than the line, misfeeds may occur.

• Before inserting originals into the document feeder tray, be sure to remove any staples or paper clips.

• If originals have damp spots due to correction fluid, ink or pasteup glue, wait until the originals are dry before making
copies. Otherwise the interior of the document feeder or the document glass may be soiled.

• When using originals with two or three holes, place them so that
the punched edge is at a position away from the feed slot of the
document feeder tray.

Make sure the edges of the originals are even.
Insert the originals face up all the way into the document feeder
tray.
Insert a number of originals that does not exceed the indicator
line on the document feeder tray.
Up to 50 sheets can be inserted.
Be sure to remove originals that have been finished scanning
from the original exit tray.

Feed slot

Hole
positions

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PLACING THE ORIGINAL ON THE DOCUMENT GLASS

This section explains how to place the original on the document glass.

Allowed original sizes

Maximum original size

Standard sizes

8-1/2" (height) x 11" (width)
A4: 210 mm (height) x 297 mm (width)

Non-standard sizes

8-1/2" (height) x 11-11/16" (width)
216 mm (height) x 297 mm (width)

1

When the original is a non-standard size, see the
appropriate explanation below for the mode you are
using.

☞ 2. COPIER "SPECIFYING THE ORIGINAL SIZE"

(page 2-28)

☞ 4. FACSIMILE "IMAGE SETTINGS" (page 4-47)
☞ 5. SCANNER / INTERNET FAX "IMAGE

SETTINGS" (page 5-58)

Open the automatic document feeder.

2

3

Place the original.

Place the original face down in the left center position of the
document glass.

Document glass scale

mark

5-1/2" x 8-1/2"

(A5)

B5

8-1/2" x 11" (A4)

All originals should be placed in the left center position.

Align the middle of the original with the tip of the mark.

Close the automatic document feeder.

After placing the original, be sure to close the automatic
document feeder. If left open, parts outside of the original will
be copied black, causing excessive use of toner.

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BEFORE USING THE MACHINE

Placing a thick book

When scanning a thick book or other thick original, follow the steps below to press the book down.

(1) Slightly lift the left and right sides of the

automatic document feeder.

The automatic document feeder will rise.

(2) Slowly close the automatic document

feeder.

Caution

• Close the automatic document feeder slowly. Abruptly closing the automatic document feeder

may damage it.

• Take care that your fingers are not pinched when closing the automatic document feeder.

• Do not press hard on the automatic document feeder. This may cause failure.

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BEFORE USING THE MACHINE

PERIPHERAL DEVICES

This section describes the peripheral devices that can be used with the machine and explains how to use the finisher, as
well as Sharp OSA (application communication module and external account module).

PERIPHERAL DEVICES

Peripheral devices can be installed on the machine to increase its range of functionality.
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard
equipment.

(As of October, 2008)

Product name Product number Description

500-sheet paper feed unit

MX-CSX1

MX-CSX2

Business card feeder MX-BTX1

Finisher MX-FN12

Barcode font kit AR-PF1 Adds barcode fonts to the machine.

PS3 expansion kit MX-PKX5

XPS expansion kit MX-PUX1

Expansion memory board MX-SMX3 This expands the memory that can be used on the machine.

Internet fax expansion kit MX-FWX1 Enables Internet Fax.

Facsimile expansion kit MX-FXX3 Adds a fax function.

Application integration module MX-AMX1

Additional tray. A maximum 500 sheets of paper can be loaded
in each tray.

This feeder attaches to the automatic document feeder and is
used to automatically scan business cards.

Output device that enables the use of the staple function and
offset function.

Enables the machine to be used as a Postscript compatible
printer.

The machine can be used as an XPS compatible printer.
To install this kit, a 1 GB expansion memory board (MX-SMX3)
is required.

The application integration module can be combined with the
network scanner function to append a metadata file to a scanned
image file.

Application communication module MX-AMX2

External account module MX-AMX3

This allows the machine to be linked over a network to an
external software application.

This is required to use an external account application on the
machine.

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Product name Product number Description

Sharpdesk 1 license kit MX-USX1 This software enables integrated management of documents

Sharpdesk 5 license kit MX-USX5

Sharpdesk 10 license kit MX-US10

Sharpdesk 50 license kit MX-US50

Sharpdesk 100 license kit MX-USA0

and computer files.

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BEFORE USING THE MACHINE

FINISHER

The finisher is equipped with the offset function, which offsets each set of output from the previous set.
In addition, each set of sorted output can be stapled.

PART NAMES

The following parts can be accessed when the finisher is open.

(1)

(1) Output tray

Stapled and offset output is delivered to this tray.
The tray is slidable. Extend the tray for large output
(8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 13-1/2", and
8-1/2" x 13-2/5" sizes).

(2) Lever

Use this to move the finisher in order to remove a paper
misfeed, replace staples, or remove a staple jam.

(3)

(2)

(5)(4)

(3) Front cover

Open this cover to remove a paper misfeed, replace
staples, or remove a staple jam.

(4) Staple case

This holds the staple cartridge. Pull the case out to
replace the staple cartridge or remove a staple jam.

(5) Staple case release lever

Use this to remove the staple case.

Use caution when you turn on the power and when printing is taking place, as the tray may move up and down.

SUPPLIES

The finisher requires the following staple cartridge:

Staple cartridge
(approx. 5000 staples per cartridge x 3 cartridges)
MX-SCX1

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BEFORE USING THE MACHINE

BUSINESS CARD FEEDER

This feeder attaches to the automatic document feeder and is used to automatically scan business cards.

Open the original guide to the maximum
width.

1

Place the business card feeder on the
document feeder tray.

(1) Place the business card feeder in the center

of the document feeder tray.

2

3

4

(2) Gently press down on the business card

feeder.

You will hear the feeder click into place.

• When you have attached the business card feeder, enable "Business Card Scan Option" in the system settings
(administrator).

• When scanning business cards, it is convenient to use "Business Card Scan" in the special modes for copying and
scanning.

Load the business cards.

Make sure the edges of the cards are aligned evenly.
Insert the cards face up all the way into the business card
feeder.

After using the business card feeder, lift
the feeder to remove it.

You will hear a click sound as the feeder is released. Store the
feeder in its storage pocket.

System Settings (Administrator): Business Card Scan Option (Web page only)

Specify whether or not the Business Card Scan function is used.

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BEFORE USING THE MACHINE

SHARP OSA

Sharp OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connected to
a digital multifunction machine over a network.
When a digital multifunction machine that supports Sharp OSA is used, the keys that are displayed on the operation
panel and functions such as scan send can be linked to an external application.
There are two types of external applications: "standard application" and "external account application". An "external
account application" is used for centralized account management of a multifunction machine on a network. A "standard
application" refers to all other applications.

APPLICATION COMMUNICATION MODULE (MX-AMX2)

The application communication module is required to use a "standard application" on the machine.
When a previously registered standard application is selected in the Web pages of the machine, the machine retrieves
the operation screen from the registered URL. Control of the operation screen is performed by the standard application,
and Scan to FTP, Scan to Network Folder, and HTTPS transmission can be executed.

Standard application setup

To enable a general application in the Web pages of the machine, click [Application Settings] in the administrator menu
frame, and then [External Applications Settings] and [Standard Applications]. Configure settings for the standard
application in the screen that appears.

Selecting a standard application

The procedure for selecting a general application that has been enabled in the Web pages of the machine is explained
below.

Keys in the display can be selected with the arrow keys and the [OK] key.

Press the Sharp OSA shortcut key.

Select the [Sharp OSA] key.

When no standard applications are stored in the Web page, the
[Sharp OSA] key does not appear.

1

IMAGE SEND

COPY

JOB STATUS

LINE

DATA

SYSTEM

SETTINGS

BACK

OK

2

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BEFORE USING THE MACHINE

Select the standard application.

If two or more standard applications have been stored in the
Web pages, the screen to select the standard application will
appear. Select the standard application that you wish to use.
If only one standard application has been stored in the Web
pages, connection to the standard application will begin.

3

BACK

OK

The machine connects to the standard application.

The message "Connecting to the external application." appears while the machine communicates with the standard

4

application.

The mode select key cannot be used during scanning.

EXTERNAL ACCOUNT MODULE (MX-AMX3)

The external account module is required to use an "external account application" on the machine.
An external account application can be used in "external authentication mode" or "external count mode". When external
authentication mode is used, the login screen is retrieved from the application when the machine is started. When a job
ends, a job notification screen is sent to the application to enable counts to be kept for each authenticated user.
When "external count mode" is used, the login screen is not displayed when the machine is started. Only a job result
notification is sent to the application. User authentication by the external account application cannot be used, however,
the external account application can be used in combination with the internal account function.

External account application setup

To enable an external account application in the Web pages of the machine, click [Application Settings] in the
administrator menu frame, and then [External Applications Settings] and [External Accounting Application Settings].
Configure settings for the external account application in the screen that appears. The setting change will take effect
after the machine is restarted. To restart the machine, see "TURNING THE POWER ON AND OFF" (page 1-14).

Operation in external account mode

The two modes for using an external account application operate as explained below.

External authentication mode

When the "Enable Authentication by External Server" checkbox is selected in "External Application Setting" in the Web
page, the machine enters external authentication mode. When the machine is powered on in external authentication
mode, the machine accesses the external account application and displays the login screen. The login screen also
appears when the [Call] key is selected to run a job in the job status complete screen. (The login screen does not appear
if the user has already logged in by the normal method.)
The [JOB STATUS] key can be pressed while the login screen appears to show the job status screen. To return to the
previous state, press the mode select key.

• The user control function of the machine cannot be used in external authentication mode.
However, "User Registration", "User Count Display", "User Count Reset", "User Information Print", and "The Number of
User Name Displayed Setting" can be used.

• The mode select key cannot be used while the login screen appears.

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BEFORE USING THE MACHINE

If login fails

If the login screen fails to appear or the application does not operate correctly, the machine may also stop operating
correctly. In this event, it is recommended that you quit external account mode from the Web pages of the machine. For
more information, see [Help] in the Web pages.
To forcibly exit external account mode from the machine's operation panel, follow these steps:
Change "External Application Setting" in the Web page. Restart the machine to make the change take effect. To restart
the machine, see "TURNING THE POWER ON AND OFF" (page 1-14).

External count mode

When only the "External Account Control" setting is enabled in "External Application Setting" in the Web page, the
machine enters external count mode.
Unlike external authentication mode, when the machine is started in "external count mode", the login screen of the
external account application is not displayed. Only the job result is sent to the external account application. External
count mode can be used together with the user control function of the machine. (External count mode can also be used
when the user control function is disabled.)

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ENTERING TEXT

This section explains the text entry screen.

FUNCTIONS OF THE MAIN KEYS

Key Description

This key changes the text entry screen from the lower case screen to the upper case
screen. The upper case screen will continue to appear until the [Caps] key is selected
again so that it is no longer highlighted. The [Caps] key is convenient when you wish to
enter all capital letters.

This key temporarily changes the keys in the text entry screen to upper case when lower
case letters appear, or to lower case when upper case letters appear.
Select a letter key after selecting the [Shift] key to enter that letter. After the letter is
entered, the [Shift] key will no longer be highlighted and the original text entry screen will
appear.
The [Shift] key is convenient when you only need to enter one upper case letter or one
lower case letter, or when you need to enter one of the symbols assigned to the numeric
keys.
To cancel selection of the [Shift] key, select the [Shift] key again. The [Shift] key will no
longer be highlighted.

Select this key to enter a line break when entering the body text of an e-mail message.

Select this key to delete the characters to the left of the cursor one character at a time.

Select this key to enter a space between letters.

This key temporarily changes the entry screen to the accented letter and symbol entry
screen. Select a letter key after selecting the [AltGr] key to enter that letter. After the letter
is entered, the [AltGr] key will no longer be highlighted and the original text entry screen
will appear.
To cancel selection of the [AltGr] key, select the [AltGr] key again. The [AltGr] key will no
longer be highlighted.

.biz

.info

http:

These keys move the cursor left and right.

These keys move the cursor to the line above or below the current line during entry of the
body text of an e-mail message.

Use this key to retrieve a previously stored subject for e-mail or other pre-set text.

Shows explanations of each key.

Use this key to enter a previously stored text string such as ".com".
Text strings are stored in "Soft Keyboard Template Setting" in "Operation Setting" in the
"System Settings" on the Web page.

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Key Description

Select this key to return to the previous setting screen without entering text.

Select this key to enter the text that currently appears and return to the previous setting
screen.

Search

Select this key and search results will appear based on the entered characters.

When this key is selected, the "Input Mode" screen appears.

Input mode screen

Select this key to select character entry mode.

Select this key to select symbol entry mode. Symbol mode is used to enter symbols and
accented letters.

Select this key to temporarily change the key layout of character entry mode to a different
language. Select the key layout that you wish to use.

• The key layouts that can be selected vary depending on the language selected in "Display Language Setting" in the
system settings (administrator).

• The following symbols cannot be used when entering a file name or folder name.
\ ? / " ; : , < > ! * | & #
Some computer environments may not allow the use of spaces and the symbols indicated below. For example, hyperlinks
will not operate correctly or nonsense characters may appear.
$ % ' ( ) + - . = @ [ ] ^ ` { } _ ~

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