Sharp DX-B351PL User Manual

SHARP DX-B351PL

Monochrome Laser Printer

It is recommended that you read this Guide carefully before using the printer.

User Guide

Preface

This manual explains how to use the SHARP DX-B351PL laser printer. Please read and understand the manual in order to use the product correctly. Keep this manual in a convenient location for reference whenever needed.

Legal Notice

Trademark

Microsoft®, Windows®, Windows Server

®,

and Windows Vista® are trademarks registered by Microsoft

Corporation in the United States or other countries/regions.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

AirPrint® and the AirPrint® logo are trademarks of Apple Inc. The software named in this Guide is owned by its respective companies in accordance with their licensing

agreements and are referenced for instruction only. All other product names and trademark or service marks of their respective owners, and they are

referenced for instructions only.

The Copyright of this User Guide is owned by HCS Audio Technology Limited.

It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form without the prior written consent of HCS Audio Technology Limited.

Version: V1.0

Disclaimer

For a better user experience, HCS Audio Technology Limited. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice.

Users are responsible for any damages arising from failure to follow this User Guide. Except the express warranty made in the product maintenance manual or service commitment, HCS Audio Technology Limited. does not make any express or implied warranty or guarantee to this User Guide (including composing of words).

Using this product to copy, print, scan certain documents or images or make other forms of operations may be prohibited by the local laws. If you are uncertain about the legality of using this product for certain documents or images, you should consult your legal advisor in advance.

The product can only be used safely in the non-tropical areas at an altitude no higher than 2,187 yards.

Safety Precautions

Laser Safety

Laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer!

The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a Class III b laser diode, which has no laser radiation leakage among laser components.

The laser components shall comply with the requirements of U.S. Code of Federal Regulations, 21 CFR 1040, IEC 60825-1.

The following label is attached to the laser components inside the printer:

Safety Warning

Please note the following safety warnings before using the printer:

Warning

There is high-voltage electrode inside the printer.

Before cleaning the printer, make sure the power is turned off!

Plugging and unplugging the power cord plug with a wet

hand can result in an electric shock.

The fuser unit is hot during and after printing. Touching the

fuser unit (the shaded area as shown) may cause burns!

The fuser unit is attached with a high-temperature warning

label. Please do not remove or damage this label.

III

Precautions

Precautions before Using the Printer:

1. Read and understand all instructions.

2. Familiarize yourself with the basic principles associated with operating electrical appliances.

3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment.

4. If the operating instructions conflict with the safety information, please refer to the safety information, as you may have misunderstood the operating instructions. If you cannot resolve the conflicts, please call the Customer Service Hotline or contact a service representative for help.

5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not use liquid or aerosol cleaners.

6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage caused by the falling of the equipment.

7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe.

8. Do not put any articles on the power cord. Do not put the equipment at the place where its power cord could be stepped on by people.

9. Outlets and extension cords must not be overloaded. This may reduce performance and could result in fire or electric shock.

10. Do not allow pets to chew on the AC power cord or the computer interface cable.

11. To avoid contact with the high voltage errors that may result in fire or electric shock, do not allow sharp objects to pierce the equipment power supply. Do not spill liquids onto the equipment.

12. To avoid the risk of electric shock, do not disassemble the equipment. Necessary repairs may only be carried out by professional maintenance personnel. Opening or removing the cover could result in an electric shock or other potential hazards. Incorrect disassembly and assembly could also result in an electric shock during future use.

13. If any one of the following occurs, disconnect the equipment from the computer and pull out the power cord from the AC wall socket and contact a qualified member of the service personnel for maintenance:

•

Liquid has been spilled into the equipment.

•

The equipment has been exposed to rain or water.

•

The equipment falls, or the cover is damaged.

•

Significant changes in the equipment's performance.

14. Only adjust the controls mentioned in the instructions. Incorrect adjustment of other controls may result in damage and the need for professional service representative support.

15. To avoid the risk of electric shock, do not use the equipment in a thunderstorm. If possible, pull out the AC power cord during a thunderstorm.

16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care not to touch this surface and keep children away from this surface.

17. The signal wire of the device connected with the printer cannot be connected to the outdoors.

18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of documents in a poorly ventilated room.

19. In standby status, the product will automatically enter the power saving (sleep) mode if it does not receive any job for a period (such as 1 minute). It can recognize zero power consumption only if it has not been connected to an external input power supply.

20. As the Class 1 equipment, the product must be connected to the power supply outlet with a protective grounding line when using.

21. This product should be placed according to the shipping marks on the product package box during delivery.

22. This is a low-voltage device. When using the device below its specified voltage, if the toner comes off the printed contents, or the equipment starts up slowly, please refer to the product precautions or call SHARP Service Center.

23. This product is sold as a complete machine. The consumers can go to SHARP Service Center to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Service Center to solve the problem.

24. Install this product in a place where the temperature is between 50 and 90° F and the relative humidity between 20% and 80%.

25.

This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). The operation is subject to the following two conditions:

this device may not cause harmful interference, and

this device must accept any interference received, including interference that may cause undesired operation.

26.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

27.

Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

28.

Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.

29.

This Class B digital apparatus complies with Canadian ICES-013.

30.

Please store this User Guide properly.

Legal Information

Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance Information

Unique Identifier: Trade Name: Sharp, Model No.: DX-B352P Responsible Party - U.S. Contact Information

Sharp Electronics Corporation 100 Paragon Drive, Montvale, New Jersey, United States 07645 Telephone number: +1-201-529-8984 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,

and (2) this device must accept any interference received, including interference that may cause undesired operation.

Products that have earned the ENERGY STAR® are designed to protect the environment through superior energy efficiency.

Table of Contents

1.Before Using the Printer ................................................................................................................................. 1

1.1. Product series introduction...................................................................................................................... 1

1.2. Supplied Accessories .............................................................................................................................. 2

1.3. Product View ........................................................................................................................................... 3

1.4. Laser Toner Cartridge ............................................................................................................................. 5

1.5. Control Panel ........................................................................................................................................... 6

1.5.1.0

verview of control panel ................................................................................................................ 6

1.5.2.Indicator function of control panel ......................................................................................................... 8

2.Paper and Print Media ................................................................................................................................... 10

2.1. Paper Specification ............................................................................................................................... 10

2.2. Special Paper ........................................................................................................................................ 11

2.3. Loading Paper ....................................................................................................................................... 12

2.3.1. Loading into the Automatic Feeder Tray ........................................................................................ 12

2.3.2. Install manual feed tray .................................................................................................................. 13

2.4. Non-printable Area ................................................................................................................................ 15

2.5. Paper application rules .......................................................................................................................... 15

Driver installation and uninstallation .............................................................................................................. 16

3.1. Driver installation based on Windows system ....................................................................................... 16

3.1.1. Installation via USB connection ...................................................................................................... 16

3.1.2. Installation via wired network connection ....................................................................................... 17

3.1.3. Driver uninstallation ........................................................................................................................ 18

3.2. Driver installation based on Mac system ............................................................................................... 18

3.2.1. Driver installation ............................................................................................................................ 18

3.3. Add printer to Mac system ..................................................................................................................... 20

Wired network setup ..................................................................................................................................... 21

4.1. Set IP Address ...................................................................................................................................... 21

4.1.1. Automatic Setting ............................................................................................................................ 21

4.1.2. Manual Setting ................................................................................................................................ 21

5.Web server .................................................................................................................................................... 22

5.1. Visit the embedded Web server ............................................................................................................ 22

5.2. Use Web server to manage printer ....................................................................................................... 22

5.2.1.IP address setup ................................................................................................................................. 23

5.2.1.1. IPv4 setup ................................................................................................................................... 23

5.2.1.2. IPv6 setup ................................................................................................................................... 24

5.2.2. Machine setup ................................................................................................................................ 24

5.2.2.1. Set up e-mail notification ............................................................................................................ 24

5.2.2.2. Sleep time setup ......................................................................................................................... 25

5.2.2.3. Recover factory settings via Web server .................................................................................... 25

Print ............................................................................................................................................................... 26

6.1. Print Function ........................................................................................................................................ 26

6.2. Print Settings ......................................................................................................................................... 27

6.3. Cancel printing ....................................................................................................................................... 27

6.4. Printing Mode ........................................................................................................................................ 27

6.4.1. Printing with the Automatic Feeder Tray .......................................................................................... 27

6.4.2. Printing with manual feed tray ........................................................................................................ 28

6.5. Automatic Two-Sided Printing ............................................................................................................... 29

6.5.1. Duplex printing unit setup ............................................................................................................... 29

6.5.2. How to carry out auto duplex printing ............................................................................................. 30

VII

6.6. Fine mode printing ................................................................................................................................. 32

6.7. Mute printing .......................................................................................................................................... 33

6.8. Auto shut-off setting ............................................................................................................................... 34

6.9. Open Help Document ............................................................................................................................ 35

7.General Settings ............................................................................................................................................ 36

7.1. System Setting ....................................................................................................................................... 36

7.1.1. Language Setting ............................................................................................................................ 36

7.1.2. Sleep Time Setting ........................................................................................................................... 37

7.1.3. Toner Save ..................................................................................................................................... 37

7.1.4. Mute printing ................................................................................................................................... 38

7.1.5. Restore Factory Settings ................................................................................................................ 39

7.1.6. Auto shut-off setting ........................................................................................................................ 39

7.2. Network Settings ................................................................................................................................... 40

7.3. Network Information .............................................................................................................................. 41

7.4. Print information report .......................................................................................................................... 42

8.Routine Maintenance ..................................................................................................................................... 43

8.1. Cleaning the Printer ............................................................................................................................... 43

8.2. Toner cartridge and drum component maintenance ............................................................................. 45

8.2.1. About toner cartridge and drum component ................................................................................... 45

8.2.2. Replace toner cartridge and drum component ............................................................................... 45

9. Troubleshooting .......................................................................................................................................... 49

9.1. Cleaning Jammed Paper ....................................................................................................................... 49

9.1.1. Paper jam of auto feed tray ............................................................................................................ 49

9.1.2. Paper jam of manual feed tray ...................................................................................................... 50

9.1.3. Middle jam....................................................................................................................................... 51

9.1.4. Paper Jam in the Fuser Unit ........................................................................................................... 53

9.1.5. Duplex Unit Jam ............................................................................................................................. 54

9.2. Software Failure .................................................................................................................................... 55

9.3. Common Troubleshooting ..................................................................................................................... 56

9.3.1. Common Problems ......................................................................................................................... 56

9.3.2. Image Defects ................................................................................................................................. 57

1O.Menu Structure

........................................................................................................................................... 60

11.Product Specifications ................................................................................................................................. 61

11.1.Overview of the Specifications ................................................................................................................ 61

1.Before Using the Printer

1.1. Product series introduction

Product series parameters

USB

•

Interface Type

Language

Panel

Automatic Two-Sided Printing

•

Mute Printing

•

(●: Support; Blank: Unsupport)

This product series is subject to additions or changes without prior notice.

NET

•

PDL

•

Control

LCD

•

33ppm

•

Speed

Letter

35ppm

•

1.2. Supplied Accessories

Name Parts

Toner cartridge

Drum component

USB Interface Cable

Power Cord

CD-ROM

1.3. Product View

Side view

1 Output Bin Stores the printed paper.

2 Control Panel Indicate printer status to conduct set operation.

3 Output Tray Prevents the printed paper from falling.

4 Front Cover Open the front cover to take out the laser toner cartridge.

5 Manual feed tray Place mediums to be printed in manual feed tray.

6 Power switch

Turn the power on or off and press this button under Ready state to enter energy-saving mode.

Press and hold this button for more than 2s to turn the printer power off.

7 Automatic Feeder Tray Place mediums to be printed in the auto feed tray.

8 Paper deflector of

manual feed tray

Slide paper deflector to adapt to paper width.

Paper width deflector of auto feed tray

Paper length deflector

of auto feed tray

Clip of extended tray of

auto feed tray

Slide paper width deflector to adapt to paper width.

Slide paper length deflector to adapt to paper length.

Adjustment of length extension of the tray.

Rear View

USB Interface

Connects product to the computer with USB cable.

2 Network Interface

Connects product to network with a network cable.

Power Interface Connects product to power with power cord.

4 Rear Cover

Paper release when it gets jammed.

Duplex Printing Unit

Paper feed at duplex printing and paper release when paper gets jammed at duplex printing.

1.4. Laser Toner Cartridge

Laser toner cartridge is composed of drum component and toner cartridge.

Service life of drum component

Type Average Print Volume

Longevity of drum

component

About 12000 Pages (Based on ISO 19752 standard)

Service life of toner cartridge

Type Average Print Volume

Standard-volume toner cartridge

High-volume toner cartridge

About 1500 Pages (Based on ISO 19752 standard)

About 3000 Pages (Based on ISO 19752 standard)

• SHARP does not recommend using consumables other than the original consumables provided, as any damages caused by non-original consumables are not covered by the scope of warranty.

•

onsumable’s capacity may vary based on printing volume.

• Toner cartridge appearance may differ based on volume and models,

so the schematic diagram is only for your reference.

1.5. Control Panel

1.5.1.0

Overview of control panel

The layout of the printer control panel is shown below:

LCD control panel

No. Name Functions

LCD Display

Display operation interface and product information

Save toner

2 indicator

Indicate the on/off of save toner function(Please refer to Chapter 1.5.2).

3 Toner cartridge/

status indicator

Indicate the status of toner cartridge and printer (please refer to Chapter 1.5.2).

Open the main menu of the control panel.

5 OK

Confirm the selection on the screen.

Scroll up through the menus and options. Change the numeric value by cycle accumulating.

7 Down

Scroll down through the menus and options. Shift the entry positions from left to right, for example, to input IP

address entry.

8 Back Return to the previous menu.

save toner key

Open save toner function.

10 Cancel

Exit operation.

1.5.2. Indicator function of control panel

Display meanings of save toner indicator are as follows:

No.

Save toner indicator

Status

Status description

Die out

2 Blue indicator

blinks

Turn save toner state function and sleep mode

None

3 Blue indicator

normally on

Turn on save toner function

Display meanings of toner cartridge / status indicator are as follows:

No.

Display of toner cartridge/status indicator

Status

Status description

1 Die out

Sleep mode

Green indicator blinks

Warming up, printing, print cancelling

Green indicator normally on

Printer is ready

Orange indicator blinks

Low toner warning

Orange indicator normally on

Red indicator normally on

Toner cartridge error (uninstalled ink cartridge, non-matching ink cartridge, invalid toner cartridge)

Printer errors such as paper error (paper out, paper jam, paper feed failure), opened front cover

2.Paper and Print Media

2.1. Paper Specification

Media Type

Plain paper (19 -28 lb. bond), thin paper (16-19 lb. bond)

Automatic Feeder Tray

Media size

Media weight

A4, Letter, A5, Legal, Statement, JIS B5, Folio, Oficio, Executive, ISO B5, A6, B6, 16K, Big 16K, 32K, Big 32K, Custom

16-28 lb. bond

Maximum capacity of the tray

Media Type

250 pages

Plain paper (19 -28 lb. bond), thin paper (16-19 lb. bond), thick paper (

28 lb. bond- 74 lb. cover

), transparent film, carton paper,

label paper, envelope

Manual feed tray

Media size

Media weight

A4, Letter, Legal, Folio, Oficio, Statement, Executive, JIS B5, ISO B5, A5, A6, B6, Monarch Env, DL Env, C5 Env, NO.10 Env, C6 Env, Japanese Postcard, ZL, 16K, Big 16K, 32K, Big 32K, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2, Custom

16 lb. bond- 74 lb. cover

Maximum capacity of the tray

1 pages

• It is not recommended to use special paper extensively, which may affect the service life of the printer.

•

The print media that does not meet the guidelines listed in this User Guide may result in poor print quality, increased paper jam and excessive wear of the printer.

• Properties such as weight, composition, texture and humidity are important

factors affecting the printer performance and output quality.

Please note the following matters when selecting the print media:

Desired print effect: The print media selected should meet the requirement of the print tasks.

2. Surface smoothness: The smoothness of the print media may affect the sharpness of the print outcome.

3. Some print media may meet all the use guidelines contained herein, but they still cannot

bring satisfactory effect. This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of SHARP. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

2.2. Special Paper

This printer supports using the special paper for printing. Special paper includes: label paper, envelope, transparent film, thick paper, carton paper, thin paper.

and size in the print settings to get the best print effect.

Please observe the following standards:

Types of Print Media

Correct Practices

Incorrect Practices

Label Paper

Use labels with no exposed lining paper only.

Labels shall be placed flat when using.

Use labels on full sheet only.

There is no guarantee that all the labels in the market can meet corresponding requirements.

Use wrinkled, blistered or damaged label papers.

Envelope

Envelopes should be loaded

evenly.

Use wrinkled, nicked, stuck or damaged envelopes. Use envelopes with clips, snaps,

windows, or coated linings. Use envelopes with self-adhesive

stickers or other synthetic materials.

Transparent Film

Only use transparent films approved for use in laser printers.

Use transparent print media that is not suitable for laser printers.

Thick Paper, carton paper

Only use heavy paper that is approved for use in laser printers and meets the weight specifications of this printer.

Use the paper whose weight is more than the specification of the media recommended for this printer, unless the paper is approved for use in this printer.

2.3. Loading Paper

2.3.1. Loading into the Automatic Feeder Tray

1. Slide out the automatic feeder tray from the printer.

2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width.

Note

：

• Do not overly squeeze the "paper length guide" and "paper width guide", otherwise it could lead to deformation of paper.

3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper into the tray print-side down. The automatic feeder tray can be loaded up to 250 pages, 21 lb. bond paper.

4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete.

Note：

• If more than 250 pages (21 lb. bond) are put inside the auto feed tray at one time, may cause paper jam or paper feed failure.

• If carrying out single-sided printing, please make sure that the side to be printed (the blank side) is face down.

2.3.2. Install manual feed tray

1. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete.

2. Open manual feed tray.

3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force; otherwise, paper will be made jammed or skewed.

4. Put a flat printing medium into the manual feed tray with both hands.

Note： • The printer will enter manual feed mode automatically when you put papers

inside the manual feed tray.

• Please put one printing medium inside the manual feed tray each time and put in another piece after finishing printing.

• Put the printing medium inside the manual feed tray with the printing side

up; the top of paper should be put inside first.

5. When the

page is printed and in the output tray,

put the second piece inside according to the above steps to continue printing. Slow action will lead to the prompt of paper out or paper failure of manual feed tray. After paper is put inside, printing will be resumed automatically; too quick action may make paper caught up in the printer, which will easily result in paper jam.

Note

：

• After printing, please take out printed papers from printer immediately. Stacked papers or envelops will lead to paper jam or wrapped paper.

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