SHARP ARP20, ARP21, ARNC7, ARNC8 Service Manual

SERVICE MANUAL

CODE: 00ZARP21//A1E

DIGITAL MULTIFUNCTIONAL SYSTEM OPTIONS

PRINTER EXPANSION KIT/ PRINT SERVER CARD

AR-P20/P21

MODEL

CONTENTS

[1] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

[2] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

[3] INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

[4] CONFIGURATION REPORT (TEST PAGE) . . . . . . . . . . . . . . . . . . 4-1

[5] SETTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

[6] SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

[7]

ELECTRICAL SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

AR-NC7/NC8

Parts guide

Parts marked with “ ” are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

This document has been published to be used

SHARP CORPORATION

for after sales service only. The contents are subject to change without notice.

[1] CONFIGURATION

North America

<AR-M355U/M455U>

Except for North America

Network printer function: AR-P20 Network printer and Document filing function: AR-P21

<AR-P20/P21>

MAIN ROM

HDD expansion PWB

(AR-P21 only)

BOOT ROM

Print server card

Printer utility CD-ROM Network utility CD-ROM Product key sheet

Option (PS3 expansion kit)

<AR-PK6>

CD-ROM Product key sheet

<AR-M351U/M451U>

Printer software, firmware diagram

File Manager

Engine I/F Manager

Memory

Print Manager

Roman

Kanji

Network function: AR-NC7 Network and Document filing function: AR-NC8

Firmware

TIFF

PDF

PostScript

PCL6(SPDL2)

PCL5e(SPDL)

PJLFontStatus

Host I/O Manager

AUTO

<AR-NC7/NC8>

MAIN ROM

HDD expansion PWB

(AR-NC8 only)

BOOT ROM

Print server card

Network utility CD-ROM Product key sheet

Win95/Win98/WinMe/WinNT4.0/Win2K/WinXP

Application

GDI(Graphic Module)

Printer Driver

PostScript

PCL5e(SPDL)

PCL6(SPDL2)

Others

Adobe

PostScript

PPD

Serial

ImageBus

PCU

Engine

PCI

USB 1284

1284

USB

Soft NIC

1284 Port Ethernet Port

AR-P20/P21, AR-NC7/NC8 CONFIGURATION 1 - 1

Print Spooler

USB Port

[2] SPECIFICATIONS

1. Printer specifications

Memory capacity (standard)

DIMM slots for additional memory

Page description language

Resident font For PCL: Outline fonts: 80

Interface IEEE-1284 compatible parallel interface

LAN connection 10Base-T/100Base-TX

Operating system IBM PC/AT or compatible computer:

Continuous print speed

Resolution Data processing: 600 x 600 dpi

* An optional PS3 expansion kit is needed.

Standard 128MB

One (128 MB to 256 MB memory can be mounted.)

PCL6, PCL5e, PS3 emulation*

Barcode fonts (option): 28 Bitmap font: 1

PostScript compatible fonts (option): 136

(P1284B connector)

USB1.1 (Windows98/ME/2000/XP/

Server 2003)

USB2.0 (Windows2000/XP/Server 2003)

Supported protocols:

IPX/SPX, TCP/IP, EtherTalk, NetBEUI

Windows 95/98/Me, Windows NT 4.0 (ServicePack5 or later), Windows 2000 Server/Professional, Windows XP Professional/Home Edition, Windows Server 2003

Macintosh series*: Mac OS 8.6 to 9.2.2,

10.1.5, and 10.2 to 10.2.8 (except 10.2.2),

10.3 to 10.3.3

Same as the engine speed of the machine (Print speed during printing of the second sheet and following sheets when using A4 (8-1/2" x 11") plain paper and performing continuous one-sided printing of the same page; excluding use of offset output.)

Printing: 600 x 600 dpi,

1200 dpi equivalent x 600 dpi

2. Printer driver functions

(1) Windows driver functions

a. General

Function PCL5e PCL6 PS

Copies 1-999 Orientation Portrait

Landscape

Duplex 1-sided

2-sided (Left /top/ right binding)

Booklet Invoice on Letter

Letter on Ledger A5 on A4 A4 on A3 B5 on B4 Letter on Letter Ledger on Ledger A4 on A4 A3 on A3

B4 on B4 Binding edge Left / top / right No N-up 2/4/6/8/9/16 2 / 4 / 6 / 9 / 16

N-up order Z / Reversed Z /

N / Reversed N N-up border Yes / No Always Yes (*2)

*1: For printing, PS driver bundled with the Windows is required. *2: Since the function is of PS driver bundled with Windows, spec-

ification may vary according to the OS.

PPD file *1

(for Windows XP)

Portrait Landscape-A Landscape-B (*2)

1-sided 2-sided (Long / short binding) (*2)

Yes (2up booklet only) (*2)

(*2) Z (*2)

AR-P20/P21, AR-NC7/NC8 SPECIFICATIONS 2 - 1

b. Paper Input

Function PCL5e PCL6 PS

Paper size A3 / B4 / A4 / B5 /

Paper type Plain

Custom paper type Source selection

Cover Yes/No

Insert page Yes/No

Transparency inserts

*1: For printing, PS driver bundled with the Windows is required.

c. Paper Output

Function PCL5e PCL6 PS

Output tray selection

Staple Finisher

Offset cancel Yes/No

*1: For printing, PS driver bundled with the Windows is required.

A5 / Ledger / Legal / Foolscap / Letter / Executive /Invoice/8k / 16k /COM10/C5/ Monarch/DL ISO B5 / Japanese post card / Custom

Letter Head Pre-Print Pre-Punch Recycle Color Label Heavy Paper Transparency Envelope 7 type No

Automatic Tray 1/2/3/4 Bypass-tray LCT

User can select from 1-sided/2-sided/ No print

User can select from 1-sided/2-sided/ No print No Yes (Blank) Yes (Printed)

Center tray Finisher

• Top tray

• Offset tray

Saddle Stitch Finisher

• Offset tray Mailbin stacker

• Mailbin top tray

• Mailbin (1-7)

Duplex module

• Left tray

• No staple

• 1 staple

• 2 staples

Saddle Stitch Finisher

• No staple

• 1 staple

• 2 staples

PPD file *1

(for Windows XP)

PPD file *1

(for Windows XP)

Saddle Stitch Finisher

• No staple

• 1 staple

• 2 staples

d. Graphic

Function PCL5e PCL6 PS

Resolution setting Halftone setting

Graphics mode Smoothing Yes/No Toner save Yes / No Photo enhancement Negative image Mirror image No No Horizontal

Zoom No No 25-400%

Fit to page Yes / No No

*1: For printing, PS driver bundled with the Windows is required. *2: Since the function is of PS driver bundled with Windows, spec-

ification may vary according to the OS.

e. Font

Function PCL5e PCL6 PS

Download font

f. Others

Function PCL5e PCL6 PS

Configuration setting Watermark Yes Yes

Line width setting Form overlay Yes No Print hold Yes No Confidential print Yes No Sample print Yes No Print accounting Yes No Quick sets Yes No Auto configuration Job end notification Tandem print Yes Carbon print Yes No Multienlargement XY zoom No Yes No Cover insert + pamphlet Document filing Yes No

*1: For printing, PS driver bundled with the Windows is required. *2: Since the function is of PS driver bundled with Windows, spec-

ification may vary according to the OS.

600/300 dpi 600dpi 600dpi

No No Screen frequency

Raster HP-GL2

Bitmap TrueType

Raster Vector

No Yes/No No

No No Yes / No

8.0 to 360.0 in 0.1 steps Screen angle

0.0 to 360.0 in 0.1 steps

No No

Vertical

(XY zoom)

Bitmap Type1 TrueType

Yes

Yes No

PPD file *1

(for Windows

XP)

Horizontal (*2) 1-1000% (*2)

PPD file *1

(for Windows XP) Auto Outline Bitmap Native TrueType (*2)

PPD file *1

(for Windows XP)

(functionality is limited)

AR-P20/P21, AR-NC7/NC8 SPECIFICATIONS 2 - 2

(2) Macintosh driver functions

a. General

Function

Copies 1-999 Orientation Portrait

Landscape-A Landscape-B (*1)

Duplex 1-sided

Booklet Yes N-up 2/4/6/9/16 (*1) N-up order Z / reversed Z / N / reversed N (*1) N-up border None / Single hairline / Single thin line /

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

b. Paper input

Function

Paper size A3 / B4 / A4 / B5 / A5 /

Paper type Plain / Letter Head / Pre-Print /

Custom paper type Source selection Automatic

Different 1st page

Cover / insert page

Transparency inserts

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

2-sided Pamphlet (Right /left /top binding)

Double hairline / Double thin line (*1)

Japanese Postcard / Ledger / Legal / Foolscap / Letter / Executive / Invoice/ 8K / 16K/ COM10/C5/Monarch/DL

Pre-Punch / Recycle / Color / Label / Heavy Paper / Transparency / Envelope 7

Tray 1/2/3/4 Bypass-tray

Yes / No (*1)

No (On OS9, user can select from: No/First Page/Last Page) (*1) No Yes (Blank) Yes (Printed)

Macintosh PPD file

(for Mac OS X ver10.2.8)

Macintosh PPD file

(for Mac OS X ver10.2.8)

c. Paper output

Function

Output tray selection

Staple Finisher

Offset Yes/No

d. Graphic

Function

Resolution setting Halftone setting No Graphics mode No Smoothing Yes/No Toner save Yes/No Photo enhancement Negative image No Mirror image No Zoom 1-100000 (*1) Fit to page No

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

e. Font

Function

Download font No

*1: Since the function is of PS driver bundled with Macintosh,

specification may vary according to the OS.

Center tray Finisher

• Top tray

• Offset tray

Saddle Stitch Finisher

• Offset tray Mailbin stacker

• Mailbin top tray

• Mailbin (1-7)

Duplex module

• Left tray

• No staple

• 1 staple

• 2 staples

Saddle Stitch Finisher

• No staple

• 1 staple

• 2 staples

600dpi

Yes/No

(Selectable only on MacOS9.x.x LaserWriter) (*1)

Macintosh PPD file

(for Mac OS X ver10.2.8)

Macintosh PPD file

(for Mac OS X ver10.2.8)

Macintosh PPD file

(for Mac OS X ver10.2.8)

AR-P20/P21, AR-NC7/NC8 SPECIFICATIONS 2 - 3

f. Others

Function

Configuration setting Yes Watermark Yes Form overlay No Print hold Yes Confidential print Yes

Sample print Yes Print accounting Yes Quick sets No Auto configuration No (OS9: Yes) Job end notification No Tandem print Yes Carbon print No Multi-enlargement No XY zoom No Cover insert + pamphlet No Document filing Yes

Macintosh PPD file

(for Mac OS X ver10.2.8)

(PIN selection)

(3) Compatibility

PCL 5e compatibility

PCL6 compatibility

PostScript Compatibility

Target for PCL5e is to be compatible with HP LaserJet 4050. Small margin difference, rendering difference by different font family, default and transfer function difference is not to be included in the compatibility. All the PJL commands are not necessarily included in the compatibility.

Target for PCL6 is to be compatible with HP LaserJet 4050. Small margin difference, rendering difference by different font family, default and transfer function difference is not to be included in the compatibility. All the PJL commands are not necessarily included in the compatibility.

PostScript is targeted to be compatible with Adobe PostScript as performed in HP LaserJet

4050. Small margin difference, rendering difference by different font family, default and transfer function difference is not to be included in the compatibility.

(4) Printable area

The print area of this product is shown below.

D A

Paper size

Printable area

If a printer driver for Windows or Macintosh is used for printing, the printable area will be smaller. The actual printable area depends on the printer driver to be used.

(in mm)

Paper size A B C D E A3 297 420 4 289 4 B4 257 364 4 242 4 A4 210 297 4 202 4 B5 182 257 4 168 4 A5 148 210 4 140 4 Japanese postcard 100 148 4 92 4 Ledger 279 432 4 271 4 Legal 216 356 4 208 4 Foolscap 216 330 4 208 4 Letter 216 279 4 208 4 Executive 184 267 4 183 4 Invoice 140 2162 4 132 4 Com-10 (envelope) 105 241 4 97 4 C5 (envelope) 162 229 4 154 4 Monarch (envelope) 98 191 4 90 4 DL (envelope) 110 220 4 102 4 ISO B5 (envelope) 176 250 4 168 4

3. Printer function memory limitation matrix

Standard

memory

Standard 128MB – 128MB 20MB 87 10MB 56 Expansion-1 128MB 128MB 256MB 84MB 367 42MB 236 Expansion-2 128MB 256MB 352MB (*1) 132MB 577 66MB 371

*1: Expansion of 256MB is limited to 224MB by the hardware restriction (Max. 352MB). *2: When the standard chart of the printer is used.

Option memory capacity

AR-P20/P21, AR-NC7/NC8 SPECIFICATIONS 2 - 4

Total memory

capacity

Hold job disable

ERDH

capacity

Number of pages (*2)

Hold job enable

Hold Job

Area capacity

Number of pages (*2)

[3] INSTALLATION

1. AR-P20 installation

• To enable the printer expansion function, the product key must be acquired. (For the method of acquiring the product key, contact the dealer.)

Parts included

(1) Turn off the switch of the main unit.

1) Turn the power switch of the main unit to the “OFF” position.

2) For a model with the fax function, turn off also the fax power

switch.

3) Remove the power plug of the main unit from the outlet.

(3) Mount the printer expansion ROMs and a print

server card to the control PWB unit.

1) Remove the ROMs (MAIN and BOOT ROMs) from the control PWB unit and replace them with the two ROMs (MAIN and BOOT ROMs) of the printer expansion kit.

The MAIN and BOOT ROMs are indicated with “MAIN” and “BOOT” on the labels on the ROMs respectively.

When mounting the printer expansion kit ROMs, insert them to the same positions in the same orientations as those before replacement until they click and ensure that the inserted ROMs are locked with the sockets.

(2) Remove the control PWB unit.

1) If cables are connected to the control PWB, remove all cables.

2) Remove the five screws that secure the control PWB unit to the main unit.

3) While holding the two handles, pull the control PWB unit out until the stopper is engaged.

4) Remove the flat cable connector.

5) While using your finger to unlock the stopper, pull the control PWB unit out of the main unit.

2) Remove the screws that secure the cover and remove the cover.

Then, insert the connector of the print server card to the connector of the control PWB unit.

3) Secure the print server card using the screws that have been removed from the cover.

(4) Reattach the control PWB unit.

1) Reattach the control PWB unit to the main unit.

2) Reconnect the flat cable connector that has been removed in step (2)-4).

3) Push the unit into the main unit and secure it with the five screws.

AR-P20/P21, AR-NC7/NC8 INSTALLATION 3 - 1

4) Reconnect the cables that have been removed in step (2)-1) to the original positions of the control PWB unit.

Then, connect the LAN cable to the connector of the print server card.

If another peripheral device must be installed, carry out the following steps at the end of the installation work.

(5) Turn on the main switch of the main unit.

1) Insert the power plug of the main unit to the outlet.

2) Turn the main switch of the main unit to the “ON” position.

3) For a model with the fax function, turn on also the fax power switch.

(7) Check the operation of the printer expansion

function.

When installation of the printer driver is complete, carry out test page printing to check to see if printing and output can be performed normally. (When test printing is complete, use the list print of a key operator program to print the network settings for this machine and keep the print carefully.)

Caution: For acquisition of the product key, the application number written on the separate product key sheet is needed. Keep this sheet taking care not to lose it.

2. AR-P21 installation

• To enable the printer expansion function, the product key must be acquired. (For the method of acquiring the product key, contact the dealer.)

Parts included

(6) Enable the printer expansion function.

1) To enable the printer expansion function, use the keys on the operation panel to enter the product key.

For entry of the product key, see the section of key operator programs of the operation manual for the main unit.

After completing product key entry, turn off the power switch of the main unit.

For a model with the fax function, turn off also the fax power switch.

Turn on the power switch of the main unit again and, for a model with the fax function, turn on also the fax power switch.

2) Carry out the network setting for the print server card. Use a key operator program to carry out the network setting

for this machine. For this network setting, the customer’s network environment

must be checked. Consult the network administrator to carry out the setting.

3) According to the customer’s network environment, install the printer driver software using the supplied CD-ROM.

For installation of the driver software to the computer and server and its setting, follow the installation guide.

Installation of the driver software to the computer and server and its setting must be performed by the customer or based on discussion with the customer.

(1) Turn off the switch of the main unit.

1) Turn the power switch of the main unit to the “OFF” position.

2) For a model with the fax function, turn off also the fax power switch.

3) Remove the power plug of the main unit from the outlet.

(2) Remove the control PWB unit.

1) If cables are connected to the control PWB, remove all cables.

AR-P20/P21, AR-NC7/NC8 INSTALLATION 3 - 2

2) Remove the five screws that secure the control PWB unit to the main unit.

3) While holding the two handles, pull the control PWB unit out until the stopper is engaged.

4) Remove the flat cable connector.

5) While using your finger to unlock the stopper, pull the control PWB unit out of the main unit.

(4) Reattach the control PWB unit.

1) Reattach the control PWB unit to the main unit.

2) Reconnect the flat cable connector that has been removed in step (2)-4).

3) Push the unit into the main unit and secure it with the five screws.

(3) Mount the printer expansion ROMs and a print

server card to the control PWB unit.

1) Remove the ROMs (MAIN and BOOT ROMs) from the control PWB unit and replace them with the two ROMs (MAIN and BOOT ROMs) of the printer expansion kit.

The MAIN and BOOT ROMs are indicated with “MAIN” and “BOOT” on the labels on the ROMs respectively.

4) Reconnect the cables that have been removed in step (2)-1) to the original positions of the control PWB unit.

Then, connect the LAN cable to the connector of the print server card.

(5) Remove the right cabinet of the main unit and the

HDD cover.

• If the saddle finisher or the like is installed at the right side of the

main unit, remove it in advance.

1) Remove the two screws that secure the right cabinet of the main unit and then remove the right cabinet.

2) Remove the two screws that secure the HDD cover and then remove the HDD cover.

2) Remove the screws that secure the cover and remove the cover.

Then, insert the connector of the print server card to the connector of the control PWB unit.

3) Secure the print server card using the screws that have been removed from the cover.

AR-P20/P21, AR-NC7/NC8 INSTALLATION 3 - 3

(6) Mount the HDD expansion PWB to the main unit.

1) Remove the reuse band that secures the connector from the frame of the main unit.

2) Taking care not to catch the two connectors of the main unit, orient the HDD expansion PWB as shown in the illustration and gently insert it all the way into the main unit along the rails.

3) Use the supplied screw to secure the HDD expansion PWB to the main unit.

4) Connect the two connectors of the main unit to the HDD expansion PWB.

(7) Reattach the HDD cover and the right cabinet of

the main unit.

1) Reattach the HDD cover that has been removed in step (5) to its original position and secure it using the two screws.

2) Reattach the right cabinet of the main unit to its original position and secure it using the two screws.

If another peripheral device must be installed, carry out the following steps at the end of the installation work.

(8) Turn on the main switch of the main unit.

1) Insert the power plug of the main unit to the outlet.

2) Turn the main switch of the main unit to the “ON” position.

3) For a model with the fax function, turn on also the fax power switch.

(10) Check the operation.

Check to see if the HDD expansion PWB is properly mounted and if the document filing function is enabled.

Caution: For acquisition of the product key, the application number written on the separate product key sheet is needed. Keep this sheet taking care not to lose it.

3. AR-NC7 installation

• To enable the network function, the product key must be acquired. (For the method of acquiring the product key, contact the dealer.)

Parts included

(9) Enable the printer expansion function.