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Copyright © 2002 Electronics For Imaging, Inc. All rights
reserved.
This publication is protected by copyright, and all rights are reserved. No part of it may be
reproduced or transmitted in any form or by any means for any purpose without express prior
written consent from Electronics For Imaging, Inc., except as expressly permitted herein.
Information in this document is subject to change without notice and does not represent a
commitment on the part of Electronics For Imaging, Inc.
The software described in this publication is furnished under license and may only be used or
copied in accordance with the terms of such license.
This product may be covered by one or more of the following U.S. Patents: 4,500,919,
4,837,722, 5,212,546, 5,343,311, 5,424,754, 5,467,446, 5,506,946, 5,517,334, 5,537,516,
5,543,940, 5,553,200, 5,615,314, 5,619,624, 5,625,712, 5,666,436, 5,760,913, 5,818,645,
5,835,788, 5,867,179, 5,959,867, 5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922,
6,041,200, 6,065,041, 6,112,665, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,185,335,
6,201,614, 6,215,562, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105,
6,239,895, 6,256,108, 6,269,190, 6,289,122, 6,292,270, 6,310,697, 6,327,047, 6,327,050,
6,327,052, RE36,947, D406,117, D416,550, D417,864, D419,185, D426,206, D439,851,
D444,793
Trademarks
ColorWise, EDOX, EFI, Fiery, the Fiery logo, Fiery Driven and RIP-While-Print are registered
trademarks of Electronics For Imaging, Inc. in the U.S. Patent and Trademark Office and/or
certain other foreign jurisdictions.
The eBeam logo, the Electronics For Imaging logo, the Fiery Driven logo, the Splash logo,
AutoCal, ColorCal, Command WorkStation, DocBuilder, DocBuilder Pro, DocStream,
eBeam, EFI Color Profiler, EFI Production System, EFI ScanBuilder, Fiery X2, Fiery X2e,
Fiery X2-W, Fiery X3e, Fiery X4, Fiery ZX, Fiery Z4, Fiery Z5, Fiery Z9, Fiery Z16, Fiery Z18,
Fiery Document WorkStation, Fiery Downloader, Fiery Driver, Fiery FreeForm, Fiery Link,
Fiery Prints, Fiery Print Calibrator, Fiery Production System, Fiery Scan, Fiery ScanBuilder,
Fiery Spark, Fiery Spooler, Fiery WebInstaller, Fiery WebScan, Fiery WebSpooler, Fiery
WebStatus, Fiery WebTools, NetWise, RIPChips, Splash, Velocity, Velocity Balance, Velocity
Build, Velocity Design, Velocity Estimate, Velocity Scan, and VisualCal are trademarks of
Electronics For Imaging, Inc.
All other terms and product names may be trademarks or registered trademarks of their
respective owners, and are hereby acknowledged.
Legal Notices
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IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT
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IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR
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OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Apple’s liability
to you for actual damages from any cause whatsoever, and regardless of the form of the action
(whether in contract, tort [including negligence], product liability or otherwise), will be
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Restricted Rights Legends
For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to
restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at 252.227.7013.
For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to
restrictions set forth in subparagraph (a) through (d) of the commercial Computer Software
Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics For Imaging’s
standard commercial agreement for this software. Unpublished rights reserved under the
copyright laws of the United States.
FCC Information
WARNING: FCC Regulations state that any unauthorized changes or modifications to this
equipment not expressly approved by the manufacturer could void the user’s authority to operate
this equipment.
Class A Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, and uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference
in which case the user will be required to correct the interference at his own expense.
Industry Canada Class A Notice
This Class A digital apparatus complies with Canadian ICES-003.
Avis de Conformation Classe A de l’Industrie Canada
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
RFI Compliance Notice
This equipment has been tested concerning compliance with the relevant RFI protection
requirements both individually and on system level (to simulate normal operation conditions).
However, it is possible that these RFI Requirements are not met under certain unfavorable
conditions in other installations. It is the user who is responsible for compliance of his particular
installation.
Dieses Gerät wurde sowohl einzeln als auch in einer Anlage, die einen normalen Anwendungsfall
nachbildet, auf die Einhaltung der Funkentstörbestimmungen geprüft. Es ist jedoch möglich, dass
die Funkentstörbestimmungen unter ungünstigen Umständen bei anderen Gerätekombinationen
nicht eingehalten werden. Für die Einhaltung der Funkentstörbestimmungen einer gesamten
Anlage, in der dieses Gerät betrieben wird, ist der Betreiber verantwortlich.
Compliance with applicable regulations depends on the use of shielded cables. It is the user who
is responsible for procuring the appropriate cables.
Die Einhaltung zutreffender Bestimmungen hängt davon ab, dass geschirmte Ausführungen
benützt werden. Für die Beschaffung richtiger Ausführungen ist der Betreiber verantwortlich.
Software License Agreement
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS
BEFORE USING THIS SOFTWARE. IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. INSTALLING
OR USING THE SOFTWARE INDICATES THAT YOU AGREE TO AND ACCEPT THE
TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ACCEPT THE TERMS OF
THIS AGREEMENT YOU MAY RETURN THE UNUSED SOFTWARE FOR A FULL
REFUND TO THE PLACE OF PURCHASE.
License
EFI grants you a non-exclusive license to use the software (“Software”) and accompanying
documentation (“Documentation”) included with the Product. The Software is licensed, not sold.
You may use the Software solely for your own customary business or personal purposes. You may
not rent, lease, sublicense or lend the Software. You may, however, permanently transfer all of your
rights under this Agreement to another person or legal entity provided that: (1) you transfer to the
person or entity all of the Software and Documentation (including all copies, updates, upgrades,
prior versions, component parts, the media and printed materials, and this Agreement); (2) you
retain no copies of the Software and Documentation, including copies stored on a computer; and
(3) the recipient agrees to the terms and conditions of this Agreement.
You may not make or have made, or permit to be made, any copies of the Software or portions
thereof, except as necessary for backup or archive purposes in support of your use of the Software
as permitted hereunder. You may not copy the Documentation. You may not attempt to alter,
disassemble, decompiler, decrypt or reverse engineer the Software.
Proprietary Rights
You acknowledge that the Software is proprietary to EFI and its suppliers and that title and other
intellectual property rights therein remain with EFI and its suppliers. Except as stated above, this
Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether
registered or unregistered), or any other rights, franchises or licenses in respect of the Software. You
may not adopt or use any trademark or trade name which is likely to be similar to or confusing
with that of EFI or any of its suppliers or take any other action which impairs or reduces the
trademark rights of EFI or its suppliers.
Confidentiality
You agree to hold the Software in confidence, disclosing the Software only to authorized users
having a need to use the Software as permitted by this Agreement and to take all reasonable
precautions to prevent disclosure to other parties.
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Remedies and Termination
Unauthorized use, copying or disclosure of the Software, or any breach of this Agreement will
result in automatic termination of this license and will make available to EFI other legal
remedies. In the event of termination, you must destroy all copies of the Software and all of its
component parts. All provisions of this Agreement relating to disclaimers of warranties,
limitation of liability, remedies, damages, and EFI’s proprietary rights shall survive
termination.
Limited Warranty and Disclaimer
EFI warrants to the original purchaser (“Customer”) for thirty (30) days from the date of
original purchase from EFI or its authorized retailer that the Software will perform in
substantial conformance to the Documentation when the Product is used as authorized by
EFI’s specifications. EFI warrants the media containing the Software against failure during the
above warranty period. EFI makes no warranty or representation that the Software will meet
your specific requirements, that the operation of the Software will be uninterrupted or error
free, or that all defects in the Software will be corrected. EFI makes no warranty, implied or
otherwise, regarding the performance or reliability of any third party products (software or
hardware) not provided by EFI. THE INSTALLATION OF ANY THIRD PARTY
PRODUCTS OTHER THAN AS AUTHORIZED BY EFI WILL VOID THIS
WARRANTY. IN ADDITION, USE, MODIFICATION, AND/OR REPAIR OF THE
PRODUCT OTHER THAN AS AUTHORIZED BY EFI WILL VOID THIS
WARRANTY.
EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, EFI MAKES AND YOU
RECEIVE NO WARRANTIES OR CONDITIONS ON THE SOFTWARE, EXPRESS,
IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT
OR COMMUNICATION WITH YOU, AND EFI SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY
RIGHTS.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EFI AND ITS SUPPLIERS SHALL
NOT BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST PROFITS,
COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
INDIRECT DAMAGES ARISING FROM THE SALE, INSTALLATION, MAINTENANCE,
USE, PERFORMANCE OR FAILURE OF THE SOFTWARE, HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF EFI HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE
THAT THE PRICE OF THE PRODUCT REFLECTS THIS ALLOCATION OF RISK.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Export Controls
You agree that you will not export or re-export the Software in any form in violation of any
applicable laws or regulations of the United States or the country in which you obtained them.
U.S. Government Restricted Rights:
The Software and Documentation are provided with RESTRICTED RIGHTS. Use, duplication,
or disclosure by the United States Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS
252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software Restricted
Rights at 48 CFR 52.227-19, as applicable.
General
The laws of the State of California govern this Agreement. You agree that this Agreement shall not
be subject to the United Nations Convention on Contracts for the International Sale of Goods
(1980). This Agreement is the entire agreement held between us and supersedes any other
communications or advertising with respect to the Software. If any provision of this Agreement is
held invalid, the remainder of this Agreement shall continue in full force and effect.
If you have any questions, please see EFI’s web site at www.efi.com.
Electronics For Imaging
303 Velocity Way
Foster City, CA 94404
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Overview
Overview
The Sharp AR-P15 Network Printer Board embeds computer connectivity and highly
efficient PCL printing capacity into the Sharp AR-651/810 series of digital copiers. The
Sharp AR-P15 Network Printer Board is shipped with all necessary software already
installed.
This guide refers to the Sharp AR-P15 Network Printer Board as the “AR-P15” and
refers to the Sharp AR-651/810 series as the “copier”.
The AR-P15 provides the Ethernet networking interface, handles the communication
with external devices, and controls (optional) hard disk drive functions. The on-board
CPU controls the printing image data transferred to and from the copier. Standard
on-board memory totals 128MB, supplied in one DIMM in J49.
Optional upgrades for the AR-P15 include:
•PostScript option—PostScript (PS) key chip for motherboard socket U800
•Hard disk drive (HDD) option—HDD key chip for motherboard socket U800,
HDD, and HDD ribbon cable for motherboard connector J207.
•Memory option—one additional 128MB DIMM for motherboard socket J48
This guide describes how to service the AR-P15, including how to reinstall system
software, if necessary. Generally, the AR-P15 does not require regular maintenance. Use
the procedures in this guide to inspect, remove, reseat, or replace major hardware
components and to reinstall system software.
This document includes information on:
• AR-P15 motherboard and chassis (page 6)
• AR-P15 memory (page 7)
•System software (page 18)
You will need to reinstall system software if you:
•Replace the optional hard disk drive
•Upgrade to a more recent version of the system software
Spares for the AR-P15 are available from your authorized service support center.
On the standard AR-P15, system software resides in flash memory. When the AR-P15 is
configured with the HDD option, system software resides in the HDD.
1
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Checking connections
Checking connections
The most common causes of hardware problems are faulty or loose connections.
First verify the following external connections:
•Network connection at the faceplate
•Parallel port connection at the faceplate
Then verify the following internal connections:
• AR-P15 connection to the copier at J924
• DIMMs J49 (and J48, with upgrade)
•Optional key chip in motherboard socket U800 (the PS key chip and HDD key chip
are not the same chip)
T
O
•Optional HDD cable connection at J207
CHECK
INTERNAL
1. Before you touch any parts inside the copier, wear an ESD grounding strap and follow
2. Inspect internal ribbon cables, if any, to see if they are intact.
CONNECTIONS
standard ESD (electrostatic discharge) precautions.
Faulty ribbon cables are easily overlooked. Check the contact point between the optional
HDD cable and the HDD for separation. Make sure the HDD cable is locked into place
in the connector at J207. If a ribbon cable is suspect, substitute it with a tested cable. The
cable is keyed to fit the AR-P15 connector in only one way (the non-gray line on the
ribbon cable to Pin 1 on the AR-P15 board silkscreen).
3. Make sure that any AR-P15 cables, DIMMs, or other socketed components are properly
aligned and well seated on their connectors.
• Check the AR-P15 motherboard connection to the copier. This connection is for the
printer interface and the Control Panel interface, and for receiving power from the
copier power supply.
• Check the connection for each DIMM installed (one if standard, two if upgraded). See
page 7.
•Inspect for bent or broken pins on the optional key chip. These pins are delicate. If
bent, carefully straighten them with a pair of needlenose pliers. Carefully align the 8
pins of the chip with the socket before you insert the chip. Also note that the PS key
chip is not the same as the HDD key chip. (Instructions for installing optional
components are not provided in this guide.)
4. After verifying connections, if one or more AR-P15 components is still not getting
power, check the copier power supply (see copier documentation).
4
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T
O
Replacing AR-P15 components
Replacing the AR-P15 motherboard
When the AR-P15 motherboard needs to be replaced, use the following procedure. See
Figure A on page 2 for screw locations.
REPLACE
AR-P15
THE
MOTHERBOARD
Wear an ESD grounding strap and follow standard ESD (electrostatic discharge)
precautions while performing this procedure.
1. Shut down the copier and remove the AR-P15 from the copier (according to the
installation instructions, not provided in this guide).
2. Remove and set aside the 6 screws that attach the motherboard to the chassis.
3. Remove and set aside the 2 screws that attach the parallel port connector to the chassis.
4. Remove the motherboard from the chassis.
5. Remove the following standard components from the motherboard:
• DIMM in J49 (See page 7)
6. Remove any of the following optional components from the motherboard:
•Optional DIMM in J48
•Optional HDD, if present
•Optional key chip in U800, if present (see Figure C on page 5 for location)
Instructions for removing optional components are not provided in this guide.
7. Unpack the new motherboard.
8. Install the standard components you removed earlier onto the new motherboard.
To reinstall memory, see page 7.
9. Install any optional components you removed earlier onto the new motherboard.
Inspect for bent or broken pins on the optional key chip. These pins are delicate. If bent,
carefully straighten them with a pair of needlenose pliers. Carefully align the 8 pins of the
chip with the socket before you insert the chip. Also note that the PS key chip is not the
same as the HDD key chip. (Instructions for installing optional components are not
provided in this guide.)
10. Install the new motherboard into the chassis using the 8 screws you removed earlier:
•6 screws attach the motherboard to the chassis
•2 screws attach the parallel port connector to the chassis.
11. Reassemble the unit and verify functionality (see page 8).
6