SHARP ARNB3 Service Manual

SERVICE MANUAL

DIGITAL COPIER/ PRINTER/MULTIFUNCTIONAL SYSTEM OPTION

MODEL

CONTENTS

CODE : 00Z

ARNB3//A1E

AR-NB3

[ 1 ] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1

[ 2 ] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1

[ 3 ] UNPACKING AND INSTALLATION. . . . . . . . . . . . . . . . . . . . .3 - 1

[ 4 ] SETUP IN A WINDOWS ENVIRONMENT. . . . . . . . . . . . . . . .4 - 1

[ 5 ] UPDATING NETWORK BOX FIRMWARE . . . . . . . . . . . . . . .5 - 1

[ 6 ] TROUBLE CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1

[7 ] CIRCUIT DIAGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 1

[ 8] PWB PARTS LAYOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1

Parts mark ed w ith "!" are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

This document has been pub lished to be used

SHARP CORPORATION

for after sales service only. The contents are subject to change without notice.

[ 1 ] CONFIGURATION

AR-M165 (for Europe) AR-M162

AR-M207

[ 2 ] SPECIFICATIONS

1. BASIC SPECIFICATIONS

Item Content

Function Supports the network printer (PCL6/PCL5e/PS3)

Support models Standard memory 64MB Expansion

memory Interface 10Base-T/100Base-TX network interface,

LED Power LED, 10/100BASE-TX mode LED,

Switch Status switch Client

PC platform Expansion

font memo ry Support OS Windows 95/98/Me/

Support hardware environment (PC)

Expansion option PS expansion kit (AR-PK1N)

Network protocol TCP/IP, IPX/SPX (NetWare), NetBEUI,

Emulation PCL5e, PCL6, PS3 (PostScript 3) (*1) Item Content Network print PCL5e/PCL6/ PS3/ Win PPD/ Mac PPD

and the network scanner. ARM207/M162/ M165(for Europe)

1 slot (128MB or 256MB expansion memory (144pin SDRAM SODIMM) can be installed.)

USB port

LAN status LED, USB status LED

IBM PC/AT compatible machine, Macintosh

PS font memory, Bar code font memory, Flash ROM kit (Additional fonts, Macro, etc.)

NT4.0 (Work Station SP5 or later)/ 2000 Professional/ XP Home Edition/ XP Professional Edition/ Windows 2000 Server/ Windows Server 2003

Mac OS 8.6 ~ 9.x, 10.1-10.3.4 (with PS option) System:

The OS operating conditions must be basically satisfied.

HDD:

An empty capacity of 100MB or more is recommendable.

Monitor:

800 x 600 dots(Interface)10BASE-T/ 100BASE-TX Ethernet

Bar code font kit (AR-PF1) Flash ROM kit (AR-PF2) Sharpdesk (Sharpdesk license kit AR-U series)

EtherTalk (AppleTalk)

AR-NB3

Item Content E-RIC Cancel with the soft key. Print speed (*2) When the dual function board is installed:

Resolution 600dpi/ 300dpi (*3) Built-in font PCL6/PCL5e:

Power source Supplied by the main unit.

External dimensions

(*1) Available only if the PS3 expansion kit (AR-PK1N) is installed. (*2) Print speed during printing of the second sheet and following

sheets when using 8-1/2" x 11" (A4) plain paper and performing continuous one-sided printing of the same page; excluding use of offset output.

(*3) 300 dpi can only be selected when using the PCL6 or PCL5e

printer driver.

(*4)For information on machine and dual function board memory,

see the "Operation manual (for general information and copier)".

(*5)For the specifications of the scanner, refer to the descriptions of

"B. Network Scanner Function."

AR-M207: 20 pages/min, AR-M162: 16 pa ges/min

When the dual function board is not installed:

12 pages/min

80 kinds of European fonts, one kind of European bitmap font

PostScript 3 compatible (*4):

136 kinds of European outline fonts.

(Power consumption: 5.5W) 248mm (W) x 127mm (D) x 59mm (H)

AR-NB3 CONFIGURATION

1 – 1

2. FUNCTION DESCRIPTION

A. PRINT EMULATION

A difference exists in the function which can be used by execution of the basic performance and composition of the MFP to connect (print size/configuration).

(1) comparison table of main print function classified by driver

Function

General Document

Style Booklet Yes No Binding Edge No N-up

N-up Order Z Z, Reverse Z, N, Reverse N Z Custom

Paper Size Different 1st

(Cover)

Graphic Resolution

Setting Halftone

Setting Graphics

Mode Negative

Image Mirror Image No Yes Fit to Page Yes

Font Resident

Font Download font

Others Configura-

tion Setting Job

Compression Bitmap

Compression

Custom Driver

Pamphlet Style(Tiled Pamphlet), Pamphlet Style(2-up Pamphlet)

Raster/HP-GL2 Raster/Vector No

(2) Print functions of the drivers

PCL5e

1-Sided, 2-Sided(Book) 2-Sided(Tablet),

2/4/6/8/9/16 2/4/6/8/9/16

600/300 dpi 600dpi

80 fonts 136 fonts 35 fonts 136 fonts

PCL6 (XL)

Custom Driver

1size 3 sizes

Yes No

No Yes No

No Yes

Yes No Yes

Yes (Automatic) No

No Yes No

Custom Driver

Macintosh

PPD file

1-Sided, 2-Sided(Book),

2-Sided(Tablet)

2/4/6/9/16

Windows

PPD file

Win 9x : 2/4 Win2K/XP: 2/4/6/9/16

Function PCL5e PCL6 PS W indows PPD Mac PPD Frequently-used

functions

Paper feed system

Number of copies 1- 999 Print direction N-up Number of pages 2, 4, 6, 8, 9, 16 2, 4 (*1) 2, 4, 6, 9, 16

Order Selectable Fixed Selectable

Border Yes/No Yes/No (*1) Selectable Duplex print (*2) Binding position (*2) Horizontal binding/ Vertical binding Long side/ Short side Center binding (*2) Paper size Custom Paper Size 1size 3 sizes (*4) 1 size (*5) Source Selection Output tray settings Cover Settings

AR-NB3 SPECIFICATIONS

ouo

1 – 2

(*3)

Function PCL5e PCL6 PS W indows PPD Mac PPD Graphics Resolution 600/ 300dpi 600dpi

Halftone Graphics Mode Zoom Mirror Image Negative Image Fit To Page

Font Resident fonts 80 fonts 136 fonts 136 fonts 35 fonts

Selectable download fonts Bitmap, True Type, Graphics Bitmap, Type 1, True Type

Other functions Automatic configuration

settings ROPM (*9) Overlay Job Control Watermark Job Compression Bitmap Compression

(*1) N-up printing cannot be used in Windows NT 4.0. In Windows 2000/XP/Server 2003, 2, 4, 6, 9, and 16 N-up printing can be used. (*2)Only for the model with the duplex print function. (*3) For Windows 2000/ XP/ Server 2003, the center binding print can be made. (*4) For Windows NT4.0, the custom paper setting cannot be made. For Windows 2000/ XP/ Server 2003, the custom paper setting can be made in

one size. (*5) Cannot be used in Mac OS X v10.1.5. (*6) For Windows NT4.0, there are 35 built-in fonts available. (*7) For some versions of LaserWriter, selection of Type 1 or True Type can be made. (*8) Cannot be used in Mac OS X. (*9)Can only be used when the dual function board is installed.

uou

(*7)

ouo

(*8)

ouo

(*5)

uou

(3) PDF/TIFF direct printing function

PDF and TIFF files can be specified from a web page and directly printed out.

(4) Limitations (printing function)

If a print request for GDI/SPLC data is made, an error message is printed out.

(5) Printer condition setup

The following setup can be made from the web page.

Function Item Default Number of copies 1 - 999 1 Standard paper source Tray (auto/manual (auto)/

Printing of blank paper is prohibited.

Duplex printing One side/Both sides (long

ROPM On/Off On

Trays 1 - 4) No No

side/short side)

Auto

One side

(6) Network status page

The network status pages shows a list of settings about the network. Data are printed out in the A4 or letter size in US English regardless of

the destination and OS language selected. The status page can be printed out by pressing the status switch on the

network expansion kit. Note:

1. The name of the printer is printed under the item "printer name."

2. When WINS is disabled, "WINS server 1-5" is not displayed. It is displayed when a value is set or information is acquired from the DHCP server.

Any server which responds normally to t he registration of WINS is marked with an asterisk "∗".

"WINS server" shows up to 5 values: 2 settings, 2 DHCP values, and broadcast. However, the broadcast operates only when no normal response is returned from any server.

3. The "WINS Scope ID" is displayed only when a value is set or when information is acquired from the DHCP server and more than one piece of information is valid as a WINS server.

AR-NB3 SPECIFICATIONS

1 – 3

B. NETWORK SCANNING FUNCTION

It is possible to use the MFP scanning function as a network scanner with a network scanner expansion kit. Setups can be made using a Web browser. Supported functions vary with the type of the MFP connected.

(1) Specifications

Type Color scanner Scanning resolution

(Primary scanning x Secondary scanning)

Interface LAN connection 10Base-T/100Base-TX Network protocol TCP/IP, SMTP, LDAP, FTP Supported client

PC operating systems

File formats File types: PDF, TIFF, JPEG

Two-sided originals Possible Optical resolution 600dpi File creation method One file per each 1 to 6 pages/One file for all pages Scan destinations Scan to FTP

Management system Uses built-in Web server Recommended

Web browser Supported mail system Mail server that supports SMTP, mail server that supports POP3 Number of destinations 200 maximum Utilities Sharpdesk

75x75, 100x100, 150x150, 200x200, 300x300, 400x400, 600x600 dpi

Windows 95, Windows 98, Windows Me, Windows NT Workstation4.0 (Service Pack 5 or later), Windows 2000 Professional, Windows XP Home Edition, Windows XP Professional, Windows 2000 Server, Windows Server 2003

Compression modes: None, G3 (*1), G4 (*1), JPEG

(*1)

Scan to Desktop Scan to E-mail

Internet Explorer 5.5 or later (Windows)/5.1 or later (Macintosh), Netscape Navigator 6.0 or later

(*2)

(*1) : B/W only (*2) : A total of 200 destinations can be stored, including E-mail, FTP, Desktop, and Group destinations. Among these, multiple e-mail addresses

(up to 100) can be stored as a group. Note that this may reduce the maximum number of destinations (normally 200) that can be stored.

(2) Basic scanning function

Function Item AR-M207/M165/M162 Remarks

Network scanner San to E-mail Yes

Scan to Desktop Yes

Scan to FTP server Yes

Destination Specify e-mail address with LDAP Yes

AdHoc (Enter e-mail address from MFP.) Yes

File format JPEG

PDF (non-compression, G3 TIFF (non-compression, G3

, G4

, JPEG)

(when AR-EB9 is installed)

Yes TIFF/PDF multiple page support

: B/W only

AR-NB3 SPECIFICATIONS

1 – 4

(3) Scanner settings

Key name Classification Display item Remark

Color

Color mode key Color mode

Format key Format & compression type TIFF

Multi file/ Single file Single 1 page

Resolution key Resolution 75dpi

Duplex key Single document/

Duplex document

Vertical bind document (Vertical set) Horizontal bind document (Vertical set) Vertical bind document (Horizontal set) Horizontal bind document (Horizontal set)

Document size key

Scan size A3 / B4 / A4 / A4R / B5 / B5R / A5 / A5R

Gray B/W

TIFF G3 PDF

PDF G3 PDF G4 JPEG

Multi all pages3 1 file

Multi 2 pages Multi 3 pages Multi 4 pages 3 Multi 5 pages Multi 6 pages

100dpi

150dpi

200dpi 300dpi 400dpi 600dpi

1-SIDED

2-SIDED

Vertical bind document (Vertical set) Horizontal bind document (Vertical set) Vertical bind document (Horizontal set) Horizontal bind document (Horizontal set)

11x 17 / 8 8

x11R / 5a x8a / 5a x8aR

1 file

1 file 1 file

1 file

x14 / 8a x11 /

The scan color is set.

Default is COLOR.

The file format is specified.

Default is PDF.

Single : 1 page is made into 1 file. Multi : 2 or more pages are made into 1 file.

Default is "Multi all pages a 1 file."

The output resolution is set.

Default: 150dpi

Setting of single or duplex. Duplex setting is displayed only when the RSPF is installed. When "Duplex" is set, the document is scanned only from the RSPF.

Default is "Single."

Selection of the following four (only when "Duplex document" is set.)

• Vertical bind document (Vertical set)

• Horizontal bind document (Vertical set)

• Vertical bind document (Horizontal set)

• Horizontal bind document (Horizontal set)

Setting of the scan size. The scan size is set with the document size detection, and can be m anually c hanged. When the document size cannot be detected or when there i s n o s iz e input, sendin g c annot be made. The display is made sequentially from the largest to the smallest, from the top to the bottom, each in the AB series and the inch series.

(3)-1. Color mode selection

When [Color Mode] key the machine is pressed, the following window is displayed.

(4) Send file (message and filename)

• Information contained in filename Sender name : Use MFP product name. Date & Time : Date and time at which file is sent Session page

counter Unique identifier : Automatically created based on the information

Example: AR-M350_20000620_155114_0057_06a3f3393948.pdf

• Mail subject

Can be freely set. Default: Scanned image. device name: AR-XXX (MFP product name)

Example: Scanned image. device name: AR-XXX

: Image send counter

of the date and time and image send counter.

AR-NB3 SPECIFICATIONS

• Mail message The following messages are added to the image send mail.

Device name: Freely set Model: MFP product name Location: Freely set File type: File type of send image Resolution: Resolution of send image

Example; Device name: AR -X XX Model name :AR-XXX Location :D2) Planning dept. File type :PDF MMR (G4) Resolution :200 dpi x 200 dpi

1 – 5

(5) Recipient registration

• The mail address registered for each destination can be selected from the mail address which is searched using LDAP.

• T he infor ma tion fo r ea ch r ecip ient inclu des the recip ien t na me , IP ad dr ess or mail address, scan ni ng si ze , for mat typ e, an d sc an para met er.

(6) Scanning size

• The scanning size is the size of the document sensed or predetermined by the main unit(copier).

• If there is no information available about the document size from the main unit(copier), scanning is performed according to the scanning size predetermined in the destination registration section in advance. However, a detected or predetermined document size takes precedence over the information predetermined.

(7) Scanner limitations

• This unit should be connected to the USB port (USB-2) on the dual function board of the main unit(copier).

C. FUNCTIONS BY INTERFACE

When the network expansion kit is connected, the following functions are available by system interface.

System I/F

(main unit)

USB2.0 RJ45 (LAN) No No Yes Yes Yes USB1.1 IEEE1284 USB2.0 USB1.1 RJ45 (LAN) Yes No No No No IEEE1284 USB1.1 RJ45 (LAN) No No Yes (*2) Yes (*2) No IEEE1284

(*1): PS requires soft keys of the AR-PK1. (*2): Some functions are not available.

AR-NB3 I/F

SPLC GDI PCL5e/6 PS (*1) Net

Yes No No No No Yes No No No No

No No Yes Yes No

Yes No No No No

No Yes No No No

Function

Scan

E. SOFTWARE SETUP

The network expansion kit can be installed by setting up NIC, installing a printer driver with the total installer, and installing Sharpdesk.

(1) Installing driver

The network expansion kit printer is connected only through the network. The port setup required for installing a printer driver is the network only. The following items should be set up.

• TCP/IP peer-to-peer port

1) Search for the ne twork expansion kit on the network and select the network expansion kit you want or enter the IP address of the applicable network expansion kit to create a TCP/IP port.

2) Install the driver to the created port.

• Windows printer shared port When the setup of the above client PC is completed and the printer is

set to "Windows shared printer," other client PCs can select this printer shared port and then proceed to installation of the driver.

F. HARDWARE SETUP

1) Requirements for connecting network expansion kit

• Dual function board mounted model is recommended

• Dual function board is surely required for network scanning

2) Connection to the main unit(copier)

• When Dual function board is used, connects with USB2.0 port of a

main unit(copier).

3) Power supply Supplied by the main unit

D. NETWORK SETUP

Network setups should be performed by the system administrator. Use a setup tool such as TCP/IP, Netware, Ether Talk or Web interface.

AR-NB3 SPECIFICATIONS

1 – 6

[ 3 ] UNPACKING AND INSTALLATION

1. UNPACKING

2. PACKAGED GOODS

2. Attach the network expansion kit.

Connect the connector of the network expansion kit to the connector of the main unit and put excessive harness into the cut-out portion in the main unit.

Engage the two pawls on the rear of the network expansion kit with the cut-out portions of the main unit and network expansion kit using the supplied screw (3 x 14).

Screw(M3x14)

Connector

Pawl

3. Connect the USB cable and the network cable.

1) Attach the supplied cable clamp to the position shown in the illustration.

2) Connect the USB cable to t h e net work expan sio n kit and t he main un it.

At this time, reduce slack of the cable wi th the cable clamp as shown in the illustration.

3) Connect the network cable.

3. INSTALLATION PROCEDURE

Turn off the main switch of the main unit an d remove the power plug of the main unit from the outlet.

1. Cut out the cut-out portions from the rear cabinet.

1) Cut out three cut-out portions from the rear cabinet using a cutter or the like.

2) Use a Phillips screwdriver or the like to open a hole.

Phillips screwdriver

AR-NB3 UNPACKING AND INSTALLATION

Insert the power plug of the copier to the outlet, turn the main switch of the copier to the "ON" position, and perform network setting and installation of the software.

3 – 1

[ 4 ] SETUP IN A WINDOWS ENVIRONMENT

1. SETTING THE IP ADDRESS OF

THE MACHINE

Before installing the printer driver, be sure to set the IP address of the machine. Consult your network administrator for the correct IP address, subnet mask, and default gateway to be entered. If a DHCP server will automatically assign an IP address to the machine, the following procedure is not necessary. (To check the IP address assigned to the machine by DHCP, see "2. CHECKING THE IP ADDRESS" .)

Note: If the machine is used in a DHCP environment, the machine's IP

address may change automatically. If this happens, printing will no longer be possible. In this event, use a WINS server or do not use the machine in a DHCP environment.

1) Make sure that the LAN cable is connected to the machine and then turn on the machine.

2) I nsert the network expansion kit AR-NB3 "Software" CD-ROM into your computer's CD-ROM drive.

3) Click the "start" button, click "My Computer" ( ), and then doubleclick the CD-ROM icon ( ).

In Windows 95/98/Me/NT 4.0/2000, double-click "My Computer" and then double-click the CD-ROM icon.

4) Double-click the "setup" icon ( ).

Note: If the language selection screen appears after you double click

the "setup" icon, select the language that you wish to use and click the "Next" button. (Normally the correct language is selected automatically.)

5) T he "SOFTWARE LICENSE" window will appear. Make sure that you understand the contents of the license agreement, and then click the "Yes" button.

6) Read the message in the "Welcome" window and then click the "Next" button.

7) Click the "Administrator Tools" button.

8) Click the "NICManager" button.

9) The printer or pr inters connected to the network will be detected. Click the printer to be configured (the machine).

Select the "AR-NB3".

10) Click the "Print Server Card Setup" button.

Enter your password in the password entry screen and click "OK". The Print Server Card Setup window will appear. The password for this product has been initially set to "Sharp". If the "Guest user" checkbox is selected, the settings can be

viewed but not configured.

11) Click the "TCP/IP" tab.

12) Configure the settings and then click the "Update" button.

Be sure to ask your network administrator for the correct IP address, subnet mask, and default gateway to be entered.

13) Your changes to the settings appear.

Make sure that the changes are correct and then click the "OK" button.

AR-NB3 SETUP IN A WINDOWS ENVIRONMENT

4 – 1

14) Restart the machine. Power off the machine and then power it back on.

15) Select "Search" from the "File" menu. The IP address that you entered w ill appear. Make sure that it is

correct.

The completes the IP address settings.

2. CHECKING THE IP ADDRESS

There are several settings where the IP address must be entered or checked. To check the IP address of the machine, hold down the status button on the network expansion kit at least 2 seconds to print out a Printer Setting List.

Status button

Caution: How to reset the network expansion kit

To reset the network expansion kit, power on the machine while holding down the status button on t he net work expansi on ki t. Network scanner destination information and scanning settings will remain after the network expansion kit is reset, however, the network settings and network printer settings will revert to the factory default settings.

AR-NB3 SETUP IN A WINDOWS ENVIRONMENT

4 – 2

[ 5 ] Updating Network Box Firmware

Update the Network Box firmware in the following procedure using a Web browser.

1. Display the web page for updating Network Box firmware

Start the browser on your PC and specify the following UR L. A web page, as shown in Fig. 1, appears on screen.

http://<IP Address of Network Box>/firmware_upload.html

[Fig.1: Web page for updating Network Box firmware]

2. Switch to firmware upload mode

Click the button on the screen, the message shown in Fig.2 appears.

The page changes to the Network Box firmware upload mode. The browser is automatically reloaded an d then the screen looks

like this.

When the screen shown in fig.3 is not displayed, refresh a browser

manually.

[Fig. 3: Upload mode]

3. Specifying the file Click the Reference button. Selects the firmware of the Network

Box version you want to update, from the file selection menu indicated in Fig.4.

[Fig.2: Switch to firmware upload mode]

[Fig. 4: Specifying the file]

AR-NB3 Updating Network Box Firmware

5 – 1

4. Updating the firmware After you select the file, click the Submit button. The firmware is

transmitted to Network Box, and it is updated. The message indicated in Fig.5 blinks repeatedly until the updating process is completed. Do not turn off the power supply.

[Fig.5: Updating in progress]

5. Restarting your PC When updating is completed, the message shown in Fig.6 appears

on screen. Turn off the power and then turn it on again to restart Network Box.

Caution: If a DHCP is used, the browser may not be able to reload auto-

matically in some cases when transferring to the upload mode because different IP addresses are read. Therefore, we recommend that you use a fixed IP address when updating firmware.

If the upload mode is operating with different IP addres ses, check the IP address obtained by the Ethernet address of Network Box from the DHCP server and display the updating mode URL again using the browser.

When a proxy server is used, the screen may not be updated by reloading. In that case, you need to update manually.

[Fig.6: Updating completed]

Note: If you want to set the IP address of the Network Box at first, use

the NIC Manager. Select and set your model name and an appropriate Ethernet address from the list.

Both the Boot and Main files can be updated in the same pr ocedure as mentioned above. However, when you want to update both at the same time, you need to update them separately by repeating the same procedure twice.

AR-NB3 Updating Network Box Firmware

5 – 2

+ 30 hidden pages