Sharp AL-1530CS, AL-1540CS User Manual

Contents

How to Use the Online Manual

1

How to Use the Online Manual 1

Print

2

Printing Overview 2
Basic Printing 3
Starting the Printer Driver Using the "Start" Button 4
Printer Driver Settings 5
Printing a Watermark 6
Fitting the Printed Image to the Paper 7
Printing Multiple Pages on One Page 8
Two-sided Printing (AL-1551CS only) 9
Outline of the Print Status Window 10

Troubleshooting

4

Identifying Unit Problems 23
Check the Connection between the Unit and Computer 24
Check Your Computer 25

Plug and Play Screen does not Appear (when the USB is connected)

Failed to Install the MFP Driver (Windows 2000/XP) 27
Faint, Uneven or Smeared Print Output 28
Characters or Graphics are not Printed in Correct Position
Nothing Prints 30
Poor Scanning Result 31
The Scanned Image is Incorrectly Positioned 32
Unable to Scan the Image 33
Uninstalling SHARP Personal MFP Series Software 34

Index

5

26

29

Scan

3

Scanning Overview 11
Scanning an Image from a TWAIN-Compliant Application
Scanning an Image from a WIA-Compliant Application (Windows XP)
Scanning an Im a ge from the "Scann er an d C a m e ra Wizard" (Wind ows XP)
Outline of Button Manager 21
Button Manager Settings 22

12

16
18

1

This Online Manual provides instruction for the operation of you r new unit. Please read the following expla nation of how
to use the Online Manual, and then search for the information that you need.
For more information about computers, operating systems and Acrobat Reader, please ref er to the relevant manual or
help file.

How to Control the Online Manual

How to Use the Online Manual

Click this button to display the Table of
Contents of the Online Manual. From the Table
of Contents you can jump to various pages.

Click this button to display the Index of the
Online Manual. From the Index you can
jump to various pages.

Following links

Links can connect parts of a document to other parts for further information. In this document, gr een co lored letters are linked areas.
To follow a link, select a hand tool ( ), a zoom tool or a selection tool. Position the pointer over the linked area on the page until t he pointer
changes to a hand with a pointing finger ( ). Then click the link.

Using Bookmarks

This online manual has Bookmarks on the main pages of each section. You can move to the desired pages by simply clicking its bookmark.

How to Print Out the Online Manual

In order to print out a hard copy of the Online Manual for your reference, go to Acrobat Reader, click the "File" menu, and
select "Print". After specifying the printer setting, click the "Print" ("OK" on Windows 95/98/Me/NT 4.0) button to print.

! In this online manual, screen images and operating procedures are mainly for Windows XP. With other versions

of Windows, some screen images may be different from those in this manual.

Note

! The screen illustrations shown in this online manual are mainly screens of AL-1551CS.

CONTENTS

INDEX

Takes you back page by page. To return to the previous link,
click the ( ) button on the menu bar of the Acrobat Reader.

1

Takes you forward page by page.

CONTENTS

INDEX

1

2

Printing Overview

The flow chart shown below provides printing overview.

Reference: For more inform ation on printing, see Basic Printing.

! When the paper source is the paper tray or multi-bypass tray, verify that the paper has been loaded before starting

printing.

Caution

! Ensure printing has been completed before turning the power off. Do not remove the power cord before turning

the unit off.

When printing from paper tray or multi-bypass tray

Prepare the document you intend to print

Open the printer driver setup screen and set the print preferences

Reference:

Printer Driver Settings, Printing a Watermark, Fitting the Printed Image to the Paper,
Printing Multiple Pages on One Page, Two-sided Printing (AL-1551CS only)

Send print data from your computer

* When printing from single bypass*

Load a single sheet of paper into the single bypass

Reference:

For more detail, refer to the "BYPASS FEED (including special paper)" in
the Operation Manual.

Printing

Exit printing

* The multi-bypass tray can be used on the AL-1551CS, and the single bypass can be used on

the AL-1530CS/1540CS. For the procedures for loading paper in each type of tray, see
"LOADING PAPER" in the Operation Manual.

CONTENTS

2

INDEX

2

This is a printing example using WordPad to print a document onto letter size paper.

Basic Printing

1
2

3

Start WordPad, make a new file, and enter the text
you intend to print.

Select "Print" from the application's "File" menu.

Click here.

Make sure that "SHARP AL-XXXX" (where XXXX is the model
name of your unit) is selected as the current printer . If you
intend to change any print setting, click the "Preferences"
button to open the printer driver setup screen.

On Windows 95/98/Me/NT 4.0, click the "Properties" button.

Identify the current printer

1

in this box.

Click this button to change

2

any print preference.

4

Reference: See "BYPASS FEED (including special paper)" in the

Click the "Print" button in the "Print" dialog box.

On Windows 95/98/Me/NT 4.0, click the "OK" button.

Click here.

Printing starts according to your preferences.
If you are using the single bypass (AL-1530CS/
1540CS), wait until the single bypass indicator blinks
after "P" blinks in the unit display, and insert the sheet of
paper in the single bypass.

Operation Manu al for more details on inserting pape r.

Reference: Printer Driver Settings , Printing a Watermark, Fitting the

Printed Image to the Paper, Printing Multiple Pages on
One Page, Two-sided Printing (AL-1551CS only)

Windows 2000 does not have the "Preferences"
button on this dialog box. Switch to the desired

Note

tab by clicking it to specify printer settings.

CONTENTS

3

INDEX

2

You can open the printer driver and change the printer driver settings from the Windows " start" button. Settings adjusted
in this way will be the initial settings when you print from an application. (If you change the settings from the printer
driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the application.)

Reference: Basic Printing

Windows 2000/XP

Starting the Printer Driver Using the "Start" Button

Windows 95/98/Me/NT 4.0

1

2
3

Click the "start" button, and then click "Control
Panel".

On Windows 2000, click the "Start" button and select
"Settings".

Click "Printers and Other Hardware", and then click
"Printers and Faxes".

On Windows 2000, click "Printers".

Click the "SHARP AL-XXXX" (where XXXX is the
model name of your unit) printer driver icon and
select "Properties" from the "File" menu.

1
2

3

Click the "Start" button, select "Settings" and then
click "Printers".

Click the "SHARP AL-XXXX" (where XXXX is the
model name of your unit) printer driver icon and
select "Properties" from the "File" menu.

On Windows NT 4.0, select "Document Defaults"
to open the printer driver setup screen.

Note

On Windows 95/98/Me, click the "Setup" tab.

4

Reference: Printer Driver Settings

Click the "Printing Preferences" button in the
"General" tab.

The printer driver setup screen will appear.

The printer driver setup screen will appear.

Reference: Printer Driver Settings

CONTENTS

4

INDEX

2

Printer Driver Settings

To view Help for a setting, click the ( ) button in the upper right-hand corner of the window and then click the setting.

The AL-1551CS printer driver setup screen is shown below. The settings and the image of the unit will vary
depending on the model.

Note

( ) button

Tab

Index which allows you to
switch between the various
setup screens.

The settings you made at
"N-Up Printing", "Document
Style" (AL-1551CS only), "Fit
To Paper Size", "Image
Orientation" and "Watermark"
are shown in this image.

Click this button and then click a
setting to view Help for the setting.

You can also view Help by
right-clicking the setting

Note

with the mouse.

Drop-down list

Allows you to make one
selection from a list of choices.

Check box

Click this option to activate/
deactivate each function.

Check button

Allows you to select one
item from a list of options.

The tray selected in
"Paper Selection" in the
"Paper" tab appears in
blue. You can also click
on a tray to select it.

"OK" button

Click this button to save
your settings, and exit the
dialog box.

"Cancel" button

Click this button to exit the dialog
box without making any changes to
the settings.

"Apply" button

Click to save your settings
without closing the dialog box.

Note

CONTENTS

INDEX

Windows NT 4.0 does not
have the "Apply" button
on each screen.
The "Apply" button does
not appear when you
open this window from an
application.

5

2

To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the printer
driver and click the "Watermarks" tab.

Reference: See Basic Printing for details on how to open the printer driver.

How to Print a Watermark

From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your
document, and start printing.

Printing a Watermark

Print sample

For details on watermark settings, view printer driver Help.

Reference: Printer Driver Settings

CONTENTS

6

INDEX

2

This printer driver can adjust the zoom ratio for printing according to the pap er l oaded in the unit.
Follow the steps shown below to use this function. The instruction below assumes that you intend to print a Letter size
document onto an Invoice size paper.

Fitting the Printed Image to the Paper

The "Fit To Paper Size" setting is not available when "N-Up Printing" is selected.

Reference: Printing Multiple Pages on One Page

Note

1
2
3

Click the "Paper" tab in the printer driver setup
screen.

Select the paper size for the print data from "Paper
Size".

Check the "Fit To Page" box.

4

Select the paper size for "Fit To Paper Size", which
corresponds to the size of paper in the unit.

Now, the printed image will automatically fit the paper
set in the unit.

Paper Size: Letter
Fit To Paper Size: Invoice

Invoice size paper

Letter size document

(Paper Size)

(Fit To Paper Size)

CONTENTS

INDEX

7

2

This feature allows you to print two or four document pages onto a single page.
To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab.

Printing Multiple Pages on One Page

The "N-Up Printing" setting is not available when "Fit To Paper Size" is selected.

Reference: Fitting the Printed Image to the Paper

Note

BorderBorderN-Up

"2-Up"

"4-Up"

If you select the "Border" checkbox, border lines will be printed on each page.

CONTENTS

8

INDEX

2

You can print on both sides of the paper.
To use this function, open the printer driver setup screen and select "2­Sided (Book)" or "2-Sided (Tablet)" from "Document Style" in the "Main"
tab.

The following example shows the result when portrait data is print ed on both sides of th e paper.

Two-sided Printing (AL-1551CS only)

When using two-sided printing, select "Tray 1" or "Tray 2" for the "Paper Source" in the "Paper" tab.

Note

Printing result

Print data

2-Sided (Book) 2-Sided (Tablet)

The pages are printed so
that they can be bound at
the side.

The pages are printed so
that they can be bound at
the top.

CONTENTS

9

INDEX

2

When printing begins, the Print Status Window activates and appears on the screen.
The Print Status Window is a program designed to show the current printer status including the document name being
printed and error messages.

Outline of the Print Status Window

Status icon

This icon informs you of the print status.

Tab

Index which allows you to switch
between the two setup screens.

"Close" button

Click this button to close the Print
Status Window .

Status window

Provides details on the current
status of the print job.

Document Name

Displays the name of the active print
job.

"Cancel Job" button

Click this button during printing to
cancel the job that is currently being
executed.

"Help" button

Click this button to display help file
for the Print Status Window.

CONTENTS

INDEX

10

3

Scanning Overview

The flow chart shown below provides scanning overview.

The environment in which the unit's scanning function can be used is subject to certain limitations. For details, see

Caution

"INSTALLING THE SOFTWARE" in the Operation Manual.

When scanning from TWAIN*1-compliant
or WIA*

Start up a Twain-compliant or WIA­compliant application, and select
the unit's scanner driver.

Reference:

2

-compliant application

Reference: For more detail, refer to the "ORIGINAL PLACEMENT" in the Operation Manual.

Set the scan preferences

Scanning

Scanning an Image from a
TWAIN-Compliant Application
Scanning an Image from a
WIA-Compliant Application
(Windows XP)

,

When scanning from "Scanner and
Camera Wizard" (Windows XP)

Place the original in the scanning position

Start up the "Scanner and Camera
Wizard" from "Control Panel" in
your computer.

Scanning

Reference: Scanning an Image from

the "Scanner and Camera
Wizard" (Windows XP)

Using the unit to begin scanning*

Change the unit to scanner mode
and select scan menu (SC1 to SC6)
on the operation panel.

Scanning

Reference: "USING THE SCANNER

MODE" in the Operation
Manual,

Outline of Button Manager

3

*1:TWAIN is an industry standard for interface of i mage data pro cessi ng devic es i ncluding scanner s. By i nsta lling a TWAIN driver onto your computer,

you can scan and work with images using a variety of TWAIN-compliant applications.

*2:W IA (Windows Imaging Acquisition) is a Windows function that allows a scanner, digital camera or other imaging device to communicate with an

image processing application. The WIA driver for this unit can only be used in Windows XP.

*3:To s can using t he unit 's opera tion pa nel, you must f irst i nstall Butt on Manager and est ablis h t he

appropriate settings in the Control Panel. For details, see "USING THE SCANNER MODE" in
the Operation Manual.
Note that not all scanner functions are available using Button Manager.

CONTENTS

11

INDEX

3

The SHARP scanner driver conforms to TWAIN, the industry standard, making it compatible with a variety of TWAIN­compliant applications. Below is a step-by-step guide for acquiring a scanned image to the Sharpdesk desktop screen
using Sharpdesk.

Scanning an Image from a TWAIN-Compliant Application (part 1)

1

Reference: For information on setti ng an origina l for scann ing, refe r

2

Place the original(s) you wish to scan on the
original table/SPF/RSPF.

to "ORIGINAL PLACEMENT" in the Operation Manual.

After starting Sharpdesk, click the "File" menu and
select "Select Scanner".

Click here.

3

Select "SHARP Personal MFP series", and click the
"Select" button.

Click here.

! If you are using Windows XP, you can also

select "WIA-SHARP AL-XXXX" (where XXXX is
the model name of your unit) to scan using the

Note

WIA driver.

Reference: Scanning an Image from a WIA-

Compliant Application

! Depending on your system, "SHARP Personal

MFP series 1.0 (32-32)" and "WIA-SHARP AL­XXXX 1.0 (32-32)" (where XXXX is the model
name of your unit) may appear in the "Select
Source" screen.

! The method for accessing the "Select Scanner"

option, depends upon the application. For more
information, refer to the manual or the help file
of your application.

CONTENTS

INDEX

12

3

Scanning an Image from a TWAIN-Compliant Application (part 2)

4

Reference: Scanner Driver Settings

5

Select "Acquire Image" from the "File" menu, or
click the "Acquire" button ( ).

The scanner driver setup screen will appear.

In the "Scanning Position" menu, select the
position in which you placed the original in Step 1
("Platen" or "SPF").

Select "SPF" when you placed the original in the SPF/RSPF.

7

Reference: Scanner Driver Settings

8

Specify the scanning area, and set the scan
preferences.

For information on specifying the scan area and setting
the scan preferences, see scanner driver Help.

Setting a large area with full color together with a
high resolution setting, makes the data size large,

Caution

resulting in extended scanning times. It is
recommended to set the scanning preferences
depending on the type of the original to be
scanned, i.e., Text, Text/Graphics, Photograph,
Color, Black & White.

Click the "Scan" button after setting your preferences.

To cancel your scanning job after cli cking the "Sca n"
button, press the [Esc] key on your keyboard.

6

Click the "Preview" button.

The preview image will appear.

If the rotation or angle of the image is different, reset

!

the original, and click the "Preview" button again.

! If you set multiple pages in the SPF/RSPF, the

Note

unit previews only the page placed on the top of
the originals, and then sends it to the original
exit area. Return the previewed page to the
SPF/RSPF before starting the scanning job.

When you close the scanner driver after scanning, the
image data will appear as a new file in Sharpdesk.

CONTENTS

13

INDEX

3

Scanning an Image from a TWAIN-Compliant Application (part 3)

Scanner Driver Settings

The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview
screen", which shows the scanned image. For details on the scan settings, click the "Help" button to display Help.

Set-up screen

"Scanning Position" menu

Select the desired scanning position from
"Platen" (original table) or "SPF".

"Scanning Mode" menu

Select "SPF" when you placed the
original in the SPF/RSPF. On the

Note

AL-1530CS, this setting is fixed to
"Platen".

Switch the scanning mode between the
"Preset" and "Custom Settings" screen.
For details on each of these settings, click
the "Help" button to display Help.

"Preview" button

Previews the document.

"Scan" button

Click to scan an original or image according
to your preferences. Before clicking the
"Scan" button, check if your preferences are
set correctly.

To cancel your scanning job after
clicking the "Scan" button, press the

Note

[Esc] key on your keyboard or the
clear ( ) key on the unit.

If "Preview" is canceled by
immediately pressing the [Esc] key

Note

on your keyboard or the clear ( )
key on the unit, there may be no
images displayed on the preview
screen.

"Help" button

Click to display the help file for the scanner
driver.

CONTENTS

14

INDEX

3

Preview screen

"Auto Scan Area Adjustment" button

Click when the preview screen is displayed to
automatically set the scanning area.

Scanning an Image from a TWAIN-Compliant Application (part 4)

Click the "Auto Scan Area
Adjustment" button to adjust
the scanning area
automatically.

Entire preview screen

Preview window

Click the "Preview" button in the Set-up
screen to display the scanned image. You
can specify the scanning area by dragging
the mouse inside the window.

"Brightness/Contrast" button

Click to change to the "Brightness/Contrast"
screen and adjust the brightness and
contrast settings for scanning.

CONTENTS

INDEX

15

3

If you are using Windows XP, you can use the WIA driver to scan from Sharpdesk, Paint and other WIA-compliant
applications. The procedure for scanning using Paint is explained in the following.

Scanning an Image from a WIA-Compliant Application (Windows XP) (part 1)

1

Reference: For information on setti ng an origina l for scann ing, refe r

2

Place the original you wish to scan on the original
table/SPF/RSPF.

to "ORIGINAL PLACEMENT" in the Operation Manual.

After starting Paint, click the "File" menu and select
"From Scanner or Camera".

The scan screen of the WIA driver will appear.

Click here.

Note

If you have WIA drivers for other devices installed
in your computer, the "Select Device" screen will
open. Select "SHARP AL-XXXX" (where XXXX is
the model name of your unit) and click the "OK"
button.

Click here.

CONTENTS

INDEX

16

3

Scanning an Image from a WIA-Compliant Application (Windows XP) (part 2)

3

Select the paper source and picture type, and click
the "Preview" button.

The preview image will appear.
If you placed the original on the original table, select
"Flatbed" for the "Paper source".
If you placed the original in the SPF/RSPF, select
"Document Feeder" for the "Paper source" and specify
the original size in "Page size".

4

Click the "Scan" button.

Scanning begins and the image is acquired into Paint.
Use "Save" in your application to select a file name and
folder for the scanned image, and save the image.
To cancel your scanning job after clicking the "Scan"
button, click the "Cancel" button.

Note

! If you select "Document Feeder" for the "Paper

source" and click the "Preview" button, the top
original in the SPF/RSPF is previewed. The
previewed original is sent to the original exit
area, so you will need to return it to the SPF/
RSPF before starting the scanning job.

! To view Help for a setting, click the ( ) button

in the upper right-hand corner of the window
and then click the setting.

CONTENTS

17

INDEX

3

The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP is explained here. The "Scanner
and Camera Wizard" lets you scan an image without using a WIA-compliant application.

Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 1)

1

Reference: For information on setti ng an origina l for scann ing, refe r

2
3

Place the original you wish to scan on the original
table/SPF/RSPF.

to "ORIGINAL PLACEMENT" in the Operation Manual.

Click the "start" button, click "Control Panel", click
"Printers and Other Hardware", and then click
"Scanners and Cameras".

Click the "SHARP AL-XXXX" (where XXXX is the
model name of your unit) icon and then click "Get
pictures" in "Imaging Tasks".

The "Scanner and Camera Wizard" will appear.

4

Click the "Next" button.

CONTENTS

INDEX

18

3

Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 2)

5

Select the "Picture type" and "Paper source", and
click the "Next" button.

If you placed the original on the original table, select
"Flatbed" for the "Paper source".
If you placed the original in the SPF/RSPF, select
"Document Feeder" for the "Paper source" and specify
the original size in "Page size".
You can click the "Preview" button to display the
preview image.

6

Specify a group name, format and folder for saving
the image, and then click the "Next" button.

JPG, BMP, TIF or PNG can be selected for the format.
To begin scanning, click the "Next" button.

Note

! If you select "Document Feeder" for the "Paper

source" and click the "Preview" button, the top
original in the SPF/RSPF is previewed. The
previewed original is sent to the original exit
area, so you will need to return it to the SPF/
RSPF before starting the scanning job.

! To adjust the resolution, picture type, brightness

and contrast settings, click the "Custom
settings" button.

CONTENTS

19

INDEX

3

Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 3)

7

When scanning ends, the following screen will
appear. Select the next task you wish to perform,
and then click the "Next" button.

If you are ready to end the session, click "Nothing. I'm
finished working with these pictures".

8

Click the "Finish" button.

The "Scanner and Camera Wizard" closes and the
scanned image is saved in the specified folder.

CONTENTS

INDEX

20

3

Outline of Button Manager

Button Manager is a utility software to link scanning functions to the SCANNER key on the unit. This software enables
you to set scanning functions to six different scan menus, which will be linked the SCANNER key on the unit.

Reference: To begin scanning using the unit's oper ation pane l, settings must be esta blished in th e Control Pan el after the Butto n Manager is

installed. For infor mation on installin g the Butt on Mana ger, establishing the Control Panel settings, a nd scanni ng using th e un it's
operation panel, see "USING THE SCA NNER MODE" in the Operation Manual.

The functions of Button Manager are shown below.

Tab

Click to set scan menu
options.

"Scan Setup" area

Set the scan conditions.

Some applications
may limit your choice

Note

of settings.

"OK" button

Click to save your settings,
and exit the dialog box.

"Cancel" button

Click this button to exit the
dialog box without making
any changes to the
settings.

"Application Selection" area

Select the start-up application
here.

Show TWAIN setting screen
when scanning

You can select whether or not the
TWAIN screen is shown. When
the checkbox is selected, the
TWAIN screen appears when
scanning is executed to let you
adjust the scanning conditions.

"Help" button

Click this button to display the
help file for Button Manager.

"Apply" button

Click to save your settings without
closing the dialog box.

You can specify and change your six scan menu options from five functions. Refe r to Button Manager Sett ings
and change the scan menu options.

Close the source application before using the SCANNER key on
the unit.

Note

CONTENTS

INDEX

to specify

21

3

After being installed, Button Manager normally keeps active under t he Wi ndows operating system. Follow the steps
shown below to set scan options as you like.
For details on the settings in the setting screen of Button Manager, see Button Manager Help.

Button Manager Settings

1

2

Reference: Outline of Button Manager

Right-click the Button Manager icon ( ) on the task
bar.

If the Button Manager icon does not appear on the
task bar, click the "start" button, select "All
Programs" ("Programs" on Windows 98/Me/2000),

Note

select "SHARP Personal MFP series", and then
click "Button Manager" to start Button Manager.

Select "Settings" from the displayed pop-up menu.

The setting screen of Button Manager will open.

Click the tab of the scan menu you want to set up.

3

4

Reference: Outline of Button Manager

5

Reference: Outline of Button Manager

Set up the start-up application in the "Application
Selection" area.

! When the "Show TWAIN setting screen when

scanning" checkbox is selected, the scan
setting screen appears when scanning is

Note

Set up the "Color Mode", "Edge" and other scan
settings in the "Scan Setup" area.

executed to let you adjust the scanning
conditions.

! If an application other than "Sharpdesk" is

selected in the "Application Selection" area,
only one original can normally be scanned. If
"Sharpdesk" is selected, multiple originals
loaded in the SPF/RSPF can be scanned in a
single operation.

6

Click the "OK" button.

You have completed the settings.

CONTENTS

22

INDEX

4

Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the
items shown below when the unit does not work properly but it can make a copy.

Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.

What type of trouble do

Check the Connection between

1

the Unit and Computer

Check Your Computer

Plug and Play Screen does not Appear (when the USB is connected)

2

Failed to Install the MFP Driver (Windows 2000/XP)

you have?

• Printing trouble

• Scanning trouble

A
B

Note

Caution

A

Printing trouble

When one of the troubles listed below occurs while
printing, check the corresponding item.

Faint, Uneven or Smeared Print Output
Characters or Graphics are not Printed in Correct Position
Nothing Prints
Uninstalling SHARP Personal MFP Series Software

Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is
making copies.

The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.

When one of the troubles listed below occurs while
scanning data, check the corresponding item.

Poor Scanning Result
The Scanned Image is Incorrectly Positioned
Unable to Scan the Image
Uninstalling SHARP Personal MFP Series Software

B

Scanning trouble

If you fail to solve the problem after verifying all the items listed above, please
contact your authorized SHARP service center.

CONTENTS

23

INDEX

4

Check the Connection between the Unit an d Computer

CHECK1 Is the interface cable compatible with the

unit and computer?

Interface cables compatible with this unit are USB
and parallel cables. Check which type of cable is
supported by your computer, and then purchase
one of the following cables accordingly:

USB cable

Shielded twisted pair cable (6 feet (2 m) Max.: high­speed transmission equivalent)

Parallel interface cable

IEEE 1284 - Shielded type bi-directional parallel
interface cable (6 feet (2 m) Max.)

The unit's scanning function can only be used if
the unit is connected to your computer with a

Caution

CHECK2 Is the interface cable connected securely?

USB cable.

Check if the interface cable is securely plugged into
the connectors of the unit and computer. It is also
advisable to ensure that the connector pins are not
bent.

Reference: See "CONNECTING THE INTERFACE

CABLE" in the Opera tion Manual for more
details on interface connection.

If the USB cable becomes disconnected

If the USB cable becomes disconnected, even only once during
the unit's operation, then printing and scanning may be
disrupted.
If this occurs, check the USB cable and ensure that it is
securely connected, then restart the computer.

CHECK3 Are any other USB peripherals being

connected along with the unit?

If other USB peripherals are connected through the
same hub, disconnect them to see if the problem
still exists.

CONTENTS

24

INDEX

4

Reference: Plug and Play Screen does not Appear (when the USB is connected)

Check Your Computer

CHECK1 Is there enough computer memory or hard

disk space?

To use this unit, you must have an adequate
amount of hard disk space. If there is insufficient
hard disk space, delete unnecessary files to
increase the free space of the hard disk. If there is
insufficient memory , close unnecessary applications
to increase memory available for printing or
scanning. If you are still unable to print or scan,
install more memory into your computer.

CHECK2 Is your hard disk fragmented?

When data is frequently stored/deleted, the hard
disk may become fragmented causing a reduction
in printing or scanning speed. In this case it is
recommended to defragment your hard disk. You
may use the Windows tools or a commercially
available hard disk defragmenting tool.

CHECK3 If your computer is connected to the unit

through the parallel port, is the parallel port
(LPT) mode set to other than EPP mode?

The unit may not operate correctly if the parallel
port mode is set to EPP mode. To set the parallel
port mode to a mode other than EPP mode, refer to
your computer manual or ask the manufacturer of
the computer. ECP mode is recommended to obtain
the best performance from the unit. Note that some
computers may use different names for the modes.

If you are using Windows XP, the "Found New
Hardware Wizard" may appear after you change

Caution

the port setting. In this case, click the "Cancel"
button to close the wizard, and then reinstall the
printer driver as explained in "INSTALLING THE
SOFTWARE" in the Operation Manual.

CONTENTS

INDEX

25

4

If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on
the power of both devices, follow the steps below to verify that the USB port is available.

Plug and Play Screen does not Appear (when the USB is connected)

1

2

Click the "start" button, click "Control Panel", and
then click "Performance and Maintenance".

On Windows 98/Me/2000, click the "Start" button, select
"Settings", and then click "Control Panel".

Click "System", click the "Hardware" tab, and click
the "Device Manager" button.

"Universal Serial Bus controllers" will appear in the list
of devices.

3

4

Click the ( ) icon beside the "Universal Serial Bus
controllers".

Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use the USB
port. If the "Universal Serial Bus controllers" shows a
yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting
or contact your computer manufacturer.

When you make sure that the USB port is enabled,
install the software, referring to "INSTALLING THE
SOFTWARE" in the Operation Manual.

Note

! If the "System" icon does not appear on

Windows Me, click "view all Control Panel
options" to view it.
On Windows 98/Me, double-click the "System" icon

!

and click the "Device Manager" tab.

! On Windows 2000, double-click the "System"

icon, click the "Hardware" tab, and click the
"Device Manager" button.

CONTENTS

26

INDEX

4

If the MFP driver cannot be installed under Windows 2000/XP, check your computer's settings according to the followin g
procedure.

Failed to Install the MFP Driver (Windows 2000/XP)

1

2
3

Click the "start" button, and then click "Control
Panel".

On Windows 2000, click the "Start" button, select
"Settings", and then click "Control Panel".

Click "Performance and Maintenance", and then
click "System".

On Windows 2000, double-click the "System" icon.

Click the "Hardware" tab, and then click the "Driver
Signing" button.

The following dialog box will open.

4

Check the "What action do you want Windows to
take?" ("File signature verification" on Windows

2000).

If the option "Block" has been selected for your
computer, then the MFP driver will not be installable.
Select the option "Warn" and then install the MFP driver
as explained in "INSTALLING THE SOFTWARE" in the
Operation Manual.

CONTENTS

INDEX

27

4

If print output is faint, uneven or smeared, fol l ow the steps listed below.

Faint, Uneven or Smeared Print Output

CHECK1 Has the printer driver been specified to suit

both paper and the print job?

You can select "Draft", "Normal" or "Photo" for the
print quality in the "Advanced" tab of the printer
driver setup screen. When "Photo" is selected, you
can click the "Image Adjustment" button and adjust
the brightness and contrast in the dialog box that
appears. Adjust these settings appropriately for
your print data and try printing again.

Reference: Printer Driver Settings

CHECK2 Is the paper curled?

If the paper is curled, straighten it up and set it in
the unit again.

CHECK3 Is the paper too thick or too thin?

Only paper weighing from 15 lbs. to 21 lbs. (56 g/m2
to 80 g/m
paper weighing from 14 lbs. to 34.5 lbs. (52 g/m
128 g/m
single bypass.

2

) can be used in the paper tray. Only

2

) can be used in the multi-bypass tray and

2

to

CHECK4 Is it near time to replace the TD cartridge or

drum cartridge?

When it is near time to replace the TD cartridge or
drum cartridge, the TD cartridge replacement
required ( ) indicator or drum cartridge
replacement required ( ) indicator will light
steadily on the unit operation panel. When it is time
to replace either cartridge, the indicator will blink.
Replace the cartridge and try printing again.

Reference: See "TD CARTRIDGE REPLACEMENT",

"DRUM CARTRIDGE REPLACEMENT"
and "ABOUT SUPPLIES AND OPTIONS"
in the Operatio n Manual.

CHECK5 Did you set sufficient margins in the paper

settings of your application?

If the margins are set outside of the quality
guaranteed area, smudges or smears may appear
at the upper and lower edges of the paper.
When selecting the paper settings in the
application, set the margins from the top, bottom,
left and right edges of the paper to 5/32" (4 mm).

CONTENTS

INDEX

28

4

If a document is printed skewed or partly off the paper, follow the steps listed below.

Characters or Graphics are not Printed in Correct Position

CHECK1 Is the paper size loaded in the tray the same

as that specified in the printer driver?

Check if the "Paper Size" options suit the size of the
paper loaded in the tray.
If the "Fit To Page" setting is activated, make sure
that the paper size selected from the drop-down list
of the "Fit To Paper Size" option is the same as the
size of the loaded paper.

CHECK2 Is the orientation of document setting

correct?

Click the "Paper" tab in the printer driver setup
screen, and verify if the "Image Orientation" option
is set to your requirements.

CHECK3 Is the paper loaded correctl y?

If a document is physically damaged when it is
output or the image is skewed on the paper , discard
the damaged sheet, reinsert the paper supply and
print again. Insert the paper so that there is no
visible space between the paper and the paper
guides.

Reference: See "LOADING PAPER" in the Operation

Manual for more details on inserting paper.

CHECK4 Did you corr ectly specify the mar gins for the

application in use?

Check the layout of the document margins and the
paper size settings for the application you are
using. Also check if the print settings are specified
correctly to suit the paper size.

Reference: Faint, Uneven or Smeared Print Output

CONTENTS

INDEX

29

4

If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process
intricate data. If the unit still does not print, refer to the check list below.

Nothing Prints

CHECK1 Has a paper jam occurred?

When the misfeed ( ) indicator blinks or ( )
blinks in the display, the unit will stop because of a
misfeed.
Remove the jammed paper as explained in
"MISFEED REMOVAL" in the Operation Manual.

CHECK2 Is the ONLINE indicator off?

The ONLINE indicator on the operation panel turns
off while the unit is used for copying. Printing is not
possible at this time. When copying is finished, the
ONLINE indicator will turn on after the set auto
clear time elapses, and the unit will be ready for
printing. You can also press the clear ( ) key
twice or press the ONLINE key to make the unit
ready for printing.

CHECK3 Is your unit selected correctly in the current

application for the print job?

When choosing "Print" from the "File" menu located in
applications, be sure you have selected "SHARP AL­XXXX" (where XXXX is the model name of your unit)
printer displayed in the "Print" dialog box.

CHECK4 Has the printer driver been installed

properly?

Check if the printer driver has been installed, following
the steps listed below.

Click the "start" button, click "Control Panel",

1

click "Printers and Other Hardware", and then
click "Printers and Faxes".

On Windows 95/98/Me/NT 4.0/2000, click the "Start"
button, select "Settings" and then click "Printers".

Check if the "SHARP AL-XXXX" (where XXXX is

2

the model name of your unit) printer driver icon
is shown.

If you still cannot print after confirming the "SHARP
AL-XXXX" (where XXXX is the model name of your
unit) printer driver icon, the printer driver may not
have been installed correctly. In this case, delete
SHARP Personal MFP series
reinstall it.

Reference: Uninstall ing SH AR P Pers on al MFP Seri es

Software

software and then

Check here.

CONTENTS

30

INDEX

4

Poor Scanning Result

If you get poor quality as a result of a scanning job, and you cannot improve the quality by changing preferences, refer
to the check list shown below.

CHECK1 Is the original clean?

Check your original before scanning. If any dust
sticks to the original, you cannot obtain a clean
result. In addition, make sure that the original table
is also clean.

CHECK2 Have you specified a suita ble resolution?

Make sure that the value for the "Resolution" setting
in the scanner driver satisfies the requirement of the
set original.

Reference: Scanning an Image from a TWAIN-

Compliant Application,
Scanning an Image from a WIA-Complia nt
Application (Windows XP),
Scanning an Image from the "Sc ann er and
Camera Wizard" (Windows XP),

CHECK3

Have you spe cified a suitab le value for the " B/
W Threshold" setting?

If you are scanning with a TWAIN-compliant
application and are using "Mono 2 gradation (no
Green)","Mono 2 gradation (no Red)" or "Mono 2
gradation (no Blue)" mode, make sure that a
suitable value is specified for the "B/W Threshold"
setting. A larger threshold value makes your output
darker, whilst a small threshold value makes it
lighter. To adjust the threshold automatically, click
the "Auto Threshold" button on the "Image" tab of
the "Custom Settings" screen.

Reference: Scanning an Image from a TWAIN-

Compliant Application

CHECK4 Have you adjusted the brightness and

contrast suitably?

If you are scanning with a TWAIN-compliant
application and the resulting image has unsuitable
brightness or contrast (for example it is too bright),
activate the "Auto Brightness/Contrast Adjustment"
setting on the "Main" tab of the "Custom Settings"

screen. Click the "Brightness/Contrast" button to

adjust the brightness and the contrast viewing the
scanned output image on the screen.
If you are scanning with a WIA-compliant
application or the "Scanner and Camera Wizard",
click "Adjust the quality of the scanned picture
the "Custom settings" button
brightness and contrast in the screen that appears.

, and adjust the

" or

If part of the image from the back side of the original
appears in the preview scan.

If you are using a TW AIN-compliant application and the
back side of the original appears faintly in the preview
image, try adjusting the Brightness and Contrast settings.
Click the "Brightness/Contrast" button in the Preview
screen to change to the Brightness/Contrast screen,
and adjust the "Brightness" and "Contrast" values. A
preview of the image using the new values appears
under "After". When the image of the back si de
disappears and you can get only the needed image,
click the "Apply" button to apply the new settings, and
then click the "Scan" button to scan the image.

CONTENTS

31

INDEX

4

If the scanned image is incorrectly positioned, refer to the check list shown below.

The Scanned Image is Incorrectly Positioned

CHECK1 Have you placed the original straight?

Place the original straight on the original table.

Reference: Refer to "ORIGINAL PLACEMENT" in the

Operation Manual for the detail on how to
set the original.

CHECK2 Have you set the original correc tly on the

original table?

Place the original on the original table in the
direction as shown in the illustration below.

Align the center of the original with ( ) mark.

CHECK3 Have you set the original correctly on the

SPF/RSPF?

To scan from the SPF/RSPF, align the guide to the
original as shown in the illustration below.

Align the guide to the original.

CONTENTS

INDEX

32

4

Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power
source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK1

CHECK2

CHECK3

CHECK4

CHECK5

Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your
application is not TWAIN compliant, the application
cannot acquire images. Use an application that is
TWAIN compliant, such as the included Sharpdesk.

Have you selected the scanner driver of this
unit on your application?

Make sure that the "SHARP Personal MFP series" or
"WIA-SHARP AL-XXXX" (where XXXX is the model
name of your unit) is selected on your application.

Reference: Scanning an Image from a TWAIN-

Compliant Application

Have you specified all scanning preferences
appropriately?

Setting a large area with full color together with a high
resolution setting, makes the da ta size large, resulting in
extended scanning times. It is recommended to set the
scanning preferences depending on the type of original
to be scanned, i.e., Text, Text/Graphics, Photograph,
Color, Black & White.

Is there enough computer memory?

Your computer may not have enough availabl e m emor y
to hold the document you want to scan . Lower the scan
resolution.

Has the specified period of program timeout
already elapsed?

Neither printing nor scanning jobs can be sent to the
unit from your computer during the specified period of
program timeout after copying.
To send a scanning job immediately, press the clear

key twice, ONLINE key or SCANNER key on the

()

unit.

Reference: For more detail, refe r to "USER

PROGRAMS" in the Operation Manual.

CHECK6

CHECK7

CHECK8

CHECK9

Are you trying to scan multiple originals in the
SPF/RSPF at once?

When multiple originals are loaded in the SPF/RSPF, it
depends on your application whether only one original
can be scanned in a single operat ion, or whether
multiple originals can be scanned. Che ck which is
possible in your application. (Sharpdesk allows multiple
originals to be scanned in a single operation.)

Does your computer's operating system
support the scanner driver?

The operating systems that support the unit's scanner
driver are Windows 98/Me/2000/XP.

Are you using an appropriate interface?

Only the USB interface can be us ed for th e unit' s scan ning
function. Make sure the unit is connect ed to your co mputer
with a USB cable. If the unit was connected to your
computer with a parallel cable whe n you installed the
SHARP Personal MFP series software, uninstall the
SHARP Personal MFP seri es sof t w ar e . Refe r to
"INSTALLING THE SOFTWARE" in the Operatio n Manual
for the order of installatio n of t he SHARP Personal MFP
series software and co nnection of the USB cable, and
reinstall the SHARP Perso nal MFP seri es so ftware.

Reference:

Have the scanner driver and Button Manager
been installed properly?

If normal scanning still cannot be performed even after
confirming the items on the above check list, delete SHARP
Personal MFP series software and then reinstall it.

Reference:

Uninstalling SHARP Personal MFP Series Soft ware

Uninstalling SHARP Personal MFP Series Soft ware

CONTENTS

33

INDEX

4

If printing or scanning is not possible, or Button Manager does not function correctly, check the items in "Nothing Prints"
or "Unable to Scan the I mage
MFP series software (MFP driver (printer driver/scanner driver), Button Manag er), and then reinstall it.

Caution

Uninstalling SHARP Personal MFP Series Software

". If you still cannot solve the problem, follow the steps below to uninstall SHARP Personal

Before uninstalling SHARP Personal MFP series software, close all applications.

1

2

Click the "start" button, and then click "Control
Panel".

On Windows 95/98/Me/NT 4.0/2000, click the "Start"
button, select "Settings", and then click "Control Panel".

Click "Add or Remove Programs".

On Windows 95/98/Me/NT 4.0/2000, double-click the
"Add/Remove Programs" icon.
The following dialog box will open.

3

Restart your computer.

The deletion of the MFP driver and Button Manager is
completed when you restart your computer. If you wish to
reinstall, fo llow the instructions in "INSTALLING THE
SOFTWARE" in the Operation Manual.

Delete the "SHARP MFP driver" and the "Button Manager
(SHARP Personal MFP series)" from the list of
applications. For more information, refer to your operating
manual or to the help files for your operating system.

CONTENTS

34

INDEX

5

A

B

D
F

H

I
M

Index

Application Selection 21
"Auto Scan Area Adjustment" button

Basic Printing 3
Border 8
"Brightness/Contrast" button 15
Button Manager 21
Button Manager Settings 22

Document Style 9
Fit To Page 7

Fit To Paper Size 7
Help

Button Manager 21
Print Status Window 10
Printer driver 5
Scanner driver

TWAIN driver 14
WIA driver 17

How to Use the Online Manual 1
Interface 24

Main 5
Margin 28
MFP driver 27

15

N-up printing 8

N

Nothing Prints 30

Outline of Button Manager 21

O

Outline of the Print Status Window
Overview

Print 2
Scan 11

Paper Size 7

P

"Preview" button

Scanner and Camera Wizard 19
TWAIN driver 14

WIA driver 17
Preview Screen 15
Print 2
Print Status Window 10
Printer Driver Settings 5
Printing a Watermark 6
Printing Overview 2

Scan 11

S

"Scan" button

TWAIN driver 14

WIA driver 17
Scan Setup 21
Scanner and Camera Wizard 11
Scanning an Image

Scanner and Camera Wizard 18

TWAIN driver 12

WIA driver 16

10

Scanning Mode 14
Scanning Overview 11
Scanning Position 13
Select Device 16
Set-up Screen 14
Settings

Button Manager 22
Printer driver 5
Scanner driver

Scanner and Camera Wizard
TWAIN driver 14
WIA driver 17

Starting

Button Manager 22
Printer driver 4

Troubleshooting 23

T

TWAIN 11
Two-sided Printing 9

Unable to Scan the Image 33

U

Uninstalling

Button Manager 34
MFP driver 34

Watermark 6

W

WIA 11

19