Sharp AL-1217, AL-1226 User Manual

Contents
How to Use the Online Manual
1
How to Use the Online Manual 1
Print
2
Printing Overview 2 Basic Printing 3 Starting the Printer Driver Using the "Start" Button 4 Printer Driver Settings 5 Printing a Watermark 6 Fitting the Printed Image to the Paper 7 Printing Multiple Pages on One Page 8 Outline of the Print Status Window 9
Scan
3
Troubleshooting
4
Identifying Unit Problems 22 Check the Connection between the Unit and Computer 23 Check Your Computer 24
Plug and Play Screen does not Appear (when the USB is connected)
Failed to Install the MFP Driver (Windows 2000/XP) 26 Faint, Uneven or Smeared Print Output 27 Characters or Graphics are not Printed in Correct Position Nothing Prints 29 Poor Scanning Result 30 The Scanned Image is Incorrectly Positioned 31 Unable to Scan the Image 32 Uninstalling SHARP Personal MFP Series Software 33
Index
5
25
28
Scanning Overview 10 Scanning an Image from a TWAIN-Compliant Application Scanning an Image from a WIA-Compliant Application (Windows XP) Scanning an Im a ge from the "Scanner and C a m e ra Wizard" (Windows XP) Outline of Button Manager 20 Button Manager Settings 21
11
15 17
1
This Online Manual provides instruction for the operation of you r new unit. Please read the following expla nation of how to use the Online Manual, and then search for the information that you need. For more information about computers, operating systems and Acrobat Reader, please refer to the relevant manual or help file.
How to Control the Online Manual

How to Use the Online Manual

Click this button to display the Table of Contents of the Online Manual. From the Table of Contents you can jump to various pages.
Click this button to display the Index of the Online Manual. From the Index you can jump to various pages.
Following links
Links can connect parts of a document to other parts for further information. In this document, green coloured letters are linked areas. To follow a link, select a ha nd tool ( ), a zoom tool or a selection tool. Position the pointer over the linked area on the page until the pointer changes to a hand with a pointing finger ( ). Then click the link.
Using Bookmarks
This online manual has Bookmarks on the main pages of each section. You can move to the desired pages by simply cli cking its bookmark.
How to Print Out the Online Manual
In order to print out a hard copy of the Online Manual for your reference, go to Acrobat Reader, click the "File" menu, and select "Print". After specifying the printer setting, click the "Print" ("OK" on Windows 95/98/Me/NT 4.0) button to print.
! In this online manual, screen images and operating procedures are mainly for Windows XP. With other versions
of Windows, some screen images may be different from those in this manual.
Note
! The screen illustrations shown in this online manual are mainly screens of AL-1226.
CONTENTS
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Takes you back page by page. To return to the previous link, click the ( ) button on the menu bar of the Acrobat Reader.
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Takes you forward page by page.
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Printing Overview

The flow chart shown below provides printing overview.
Reference: For more information on printing, see Basic Printing.
! When the paper source is the paper tray or multi-bypass tray, verify that the paper has been loaded before starting
printing.
Caution
! Ensure printing has been completed before turning the power off. Do not remove the power cord before turning
the unit off.
When printing from paper tray or multi-bypass tray
Prepare the document you intend to print
Open the printer driver setup screen and set the print preferences
Reference:
Printer Driver Settings, Printing a Watermark, Fitting the Printed Image to the Paper, Printing Multiple Pages on One Page
Send print data from your computer
* When printing from single bypass*
Load a single sheet of paper into the single bypass
Reference:
For more detail, refer to the "BYPASS FEED (including special paper)" in the Operation Manual.
Printing
Exit printing
* The multi-bypass tray can be used on the AL-1226, and the single bypass can be used on the
AL-1217. For the procedures for loading paper in each type of tray, see "LOADING PAPER" in the Operation Manual.
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This is a printing example using WordPad to print a document onto A4 size paper.

Basic Printing

1 2
3
Start WordPad, make a new file, and enter the text you intend to print.
Select "Print" from the application's "File" menu.
Click here.
Make sure that "SHARP AL-XXXX" (where XXXX is the model name of your unit) is selected as the current printer. If you intend to change any print setting, click the "Preferences" button to open the printer driver setup screen.
On Windows 95/98/Me/NT 4.0, click the "Properties" button.
Identify the current printer
1
in this box.
Click this button to change
2
any print preference.
4
Reference: See "BYPASS FEED (including special paper)" in the
Click the "Print" button in the "Print" dialog box.
On Windows 95/98/Me/NT 4.0, click the "OK" button.
Click here.
Printing starts according to your preferences. If you are using the single bypass (AL-1217), wait until the single bypass indicator blinks after "P" blinks in the unit display, and insert the sheet of paper in the single bypass.
Operation Manu al for mo r e deta i ls on in ser ti ng pape r.
Reference: Printer Driver Settings , Printing a Watermark, Fitting the
Printed Image to the Paper, Printing Multiple Pages on One Page
Windows 2000 does not have the "Preferences" button on this dialog box. Switch to the desired
Note
tab by clicking it to specify printer settings.
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You can open the printer driver and change the printer driver settings from the Windows "start" bu tton. Setting s adjusted in this way will be the initial settings when you print from an application. (If you change the settings from the printer driver setup screen at the time of printing, the settings will revert to the init ial settings when you quit the application.)
Reference: Basic Printing
Windows 2000/XP

Starting the Printer Driver Using the "Start" Button

Windows 95/98/Me/NT 4.0
1
2 3
Click the "start" button, and then click "Control Panel".
On Windows 2000, click the "Start" button and select "Settings".
Click "Printers and Other Hardware", and then click "Printers and Faxes".
On Windows 2000, click "Printers".
Click the "SHARP AL-XXXX" (where XXXX is the model name of your unit) printer driver icon and select "Properties" from the "File" menu.
1 2
3
Click the "Start" button, select "Settings" and then click "Printers".
Click the "SHARP AL-XXXX" (where XXXX is the model name of your unit) printer driver icon and select "Properties" from the "File" menu.
On Windows NT 4.0, select "Document Defaults" to open the printer driver setup screen.
Note
On Windows 95/98/Me, click the "Setup" tab.
4
Reference: Printer Driver Settings
Click the "Printing Preferences" button in the "General" tab.
The printer driver setup screen will appear.
The printer driver setup screen will appear.
Reference: Printer Driver Settings
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2

Printer Driver Settings

To view Help for a setting, click the ( ) button in the upper right-hand corner of the window and then click the setting.
The AL-1226 printer driver setup screen is shown below. The settings and the image of the unit will vary depending on the model.
Note
( ) button
Tab
Index which allows you to switch between the various setup screens.
The settings you made at "N-Up Printing", "Fit To Paper Size", "Image Orientation" and "Watermark" are shown in this image.
Check box
Click this option to activate/ deactivate each function.
Click this button and then click a setting to view Help for the setting.
You can also view Help by right-clicking the setting
Note
with the mouse.
Drop-down list
Allows you to make one selection from a list of choices.
"Apply" button
Click to save your settings without closing the dialog box.
The tray selected in "Paper Selection" in the "Paper" tab appears in blue. You can also click on a tray to select it.
"OK" button
Click this button to save your settings, and exit the dialog box.
"Cancel" button
Click this button to exit the dialog box without making any changes to the settings.
Note
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Windows NT 4.0 does not have the "Apply" button on each screen. The "Apply" button does not appear when you open this window from an application.
5
2
To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the printer driver and click the "Watermarks" tab.
Reference: See Basic Printing for details on how to open the printer driver.
How to Print a Watermark
From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your document, and start printing.

Printing a Watermark

Print sample
For details on watermark settings, view printer driver Help.
Reference: Printer Driver Settings
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This printer driver can adjust the zoom ratio for printing according to the paper loaded in the unit. Follow the steps shown below to use this function. The instruction below assumes that you intend to print an A4 size document onto an A5 size paper.

Fitting the Printed Image to the Paper

The "Fit To Paper Size" setting is not available when "N-Up Printing" is selected.
Reference: Printing Multiple Pages on One Page
Note
1 2 3
Click the "Paper" tab in the printer driver setup screen.
Select the paper size for the print data from "Paper Size".
Check the "Fit To Page" box.
4
Select the paper size for "Fit To Paper Size", which corresponds to the size of paper in the unit.
Now, the printed image will automatically fit the paper set in the unit.
Paper Size: A4 Fit To Paper Size: A5
A5 size paper
A4 size document
(Paper Size)
(Fit To Paper Size)
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2
This feature allows you to print two or four document pages onto a single page. To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab.

Printing Multiple Pages on One Page

The "N-Up Printing" setting is not available when "Fit To Paper Size" is selected.
Reference: Fitting the Printed Image to the Paper
Note
BorderBorderN-Up
"2-Up"
"4-Up"
If you select the "Border" checkbox, border lines will be printed on each page.
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When printing begins, the Print Status Window activates and appears on the screen. The Print Status Window is a program designed to show the current printer status including the document name being printed and error messages.

Outline of the Print Status Window

Status icon
This icon informs you of the print status.
Tab
Index which allows you to switch between the two setup screens.
"Close" button
Click this button to close the Print Status Window .
Status window
Provides details on the current status of the print job.
Document Name
Displays the name of the active print job.
"Cancel Job" button
Click this button during printing to cancel the job that is currently being executed.
"Help" button
Click this button to display help file for the Print Status Window.
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3

Scanning Overview

The flow chart shown below provides scanning overview.
The environment in which the unit's scanning function can be used is subject to certain limitations. For details, see
Caution
"INSTALLING THE SOFTWARE" in the Operation Manual.
When scanning from TWAIN*1-compliant or WIA*
Start up a Twain-compliant or WIA­compliant application, and select the unit's scanner driver.
Reference:
2
-compliant application
Reference: For more detail, refer to the "ORIGINAL PLACEMENT" in the Operation Manual.
Set the scan preferences
Scanning
Scanning an Image from a TWAIN-Compliant Application Scanning an Image from a WIA-Compliant Application (Windows XP)
,
When scanning from "Scanner and Camera Wizard" (Windows XP)
Place the original in the scanning position
Start up the "Scanner and Camera Wizard" from "Control Panel" in your computer.
Scanning
Reference: Scanning an Image from
the "Scanner and Camera Wizard" (Windows XP)
Using the unit to begin scanning*
Change the unit to scanner mode and select scan menu (SC1 to SC6) on the operation panel.
Scanning
Reference: "USING THE SCANNER
MODE" in the Operation Manual,
Outline of Button Manager
3
*1:TWAIN is an industry standard for interface of i mage data pro cessi ng devic es i ncluding scanner s. By i nsta lling a TWAIN driver onto your co mputer,
you can scan and work with images using a variety of TWAIN-compliant applications.
*2:W IA (Windows Imaging Acquisition) is a Windows function that allows a scanner, digital camera or other imaging device to communicate with an
image processing application. The WIA driver for this unit can only be used in Windows XP.
*3:To s can using t he unit 's opera tion pa nel, you must f irst i nstall Butt on Manager and est ablis h t he
appropriate settings in the Control Panel. For details, see "USING THE SCANNER MODE" in the Operation Manual. Note that not all scanner functions are available using Button Manager .
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The SHARP scanner driver conforms to TWAIN, the industry standard, making it compatible with a variety of TWAIN­compliant applications. Below is a step-by-step guide for acquiring a scanned image to the Sharpdesk desktop screen using Sharpdesk.
Scanning an Image from a TWAIN-Compliant Application (part 1)
1
Reference: For information on setti ng an origina l for scann ing, refe r
2
Place the original(s) you wish to scan on the original table/SPF.
to "ORIGINAL PLACEMENT" in the Operation Manual.
After starting Sharpdesk, click the "File" menu and select "Select Scanner".
Click here.
3
Select "SHARP Personal MFP series", and click the "Select" button.
Click here.
! If you are using Windows XP, you can also
select "WIA-SHARP AL-XXXX" (where XXXX is the model name of your unit) to scan using the
Note
WIA driver.
Reference: Scanning an Image from a WIA-
Compliant Application
! Depending on your system, "SHARP Personal
MFP series 1.0 (32-32)" and "WIA-SHARP AL­XXXX 1.0 (32-32)" (where XXXX is the model name of your unit) may appear in the "Select Source" screen.
! The method for accessing the "Select Scanner"
option, depends upon the application. For more information, refer to the manual or the help file of your application.
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3
Scanning an Image from a TWAIN-Complian t Application (part 2)
4
Reference: Scanner Driver Settings
5
Select "Acquire Image" from the "File" menu, or click the "Acquire" button ( ).
The scanner driver setup screen will appear.
In the "Scanning Source" menu, select the position in which you placed the original in Step 1 ("Platen" or "SPF").
7
Reference: Scanner Driver Settings
8
Specify the scanning area, and set the scan preferences.
For information on specifying the scan area and setting the scan preferences, see scanner driver Help.
Setting a large area with full colour together with a high resolution setting , makes the data size larg e , re sulting
Caution
in extended scanning times. It is recommended to set the scanning preferences depending on the type of the original to be scanned, i.e., Text, Text/Graphics, Photograph, Colour, Black & White.
Click the "Scanning" button after setting your preferences.
To cancel your scanning jo b after clicking the "Scan ning" button, press the [Esc] key on your keyboard.
6
Click the "Preview" button.
The preview image will appear.
If the rotation or angle of the image is different, reset
!
the original, and click the "Preview" button again.
! If you set multiple pages in the SPF, the unit
Note
previews only the page placed on the top of the originals, and then sends it to the original exit area. Return the previewed page to the SPF before starting the scanning job.
When you close the scanner driver after scanning, the image data will appear as a new file in Sharpdesk.
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Scanning an Image from a TWAIN-Complian t Application (part 3)
Scanner Driver Settings
The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview screen", which shows the scanned image. For details on the scan settings, click the "Help" button to display He lp.
Set-up screen
"Scanning Source" menu
Select the desired scanning position from "Platen" (original table) or "SPF".
"Scanning Mode" menu
On the AL-1217, this setting is fixed to "Platen".
Note
Switch the scanning mode between the "Standard" and "Professional" screen. For details on each of these settings, click the "Help" button to display Help.
"Preview" button
Previews the document.
"Scanning" button
Click to scan an original or image according to your preferences. Before clicking the "Scanning" button, check if your preferences are set correctly.
To cancel your scanning job after clicking the "Scanning" button, press
Note
the [Esc] key on your keyboard or the clear ( ) key on the unit.
If "Preview" is cancelled by immediately pressing the [Esc] key
Note
on your keyboard or the clear ( ) key on the unit, there may be no images displayed on the preview screen.
"Help" button
Click to display the help file for the scanner driver.
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Preview screen
"Auto Scan Area Judgement" button
Click when the preview screen is displayed to automatically set the scanning area.
Scanning an Image from a TWAIN-Complian t Application (part 4)
Click the "Auto Scan Area Judgement" button to adjust the scanning area automatically.
Entire preview screen
Preview window
Click the "Preview" button in the Set-up screen to display the scanned image. You can specify the scanning area by dragging the mouse inside the window.
"Brightness/Contrast" button
Click to change to the "Brightness/Contrast" screen and adjust the brightness and contrast settings for scanning.
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3
If you are using Windows XP, you can use the WIA driver to scan f r om Sharpdesk, Paint and other WIA-compliant applications. The procedure for scanning using Paint is explained in the following.
Scanning an Image from a WIA-Compliant Application (Windows XP) (part 1)
1
Reference: For information on setti ng an origin al for sca nning, refe r
2
Place the original you wish to scan on the original table/SPF.
to "ORIGINAL PLACEMENT" in the Operation Manual.
After starting Paint, click the "File" menu and select "From Scanner or Camera".
The scan screen of the WIA driver will appear.
Click here.
Note
If you have WIA drivers for other devices installed in your computer, the "Select Device" screen will open. Select "SHARP AL-XXXX" (where XXXX is the model name of your unit) and click the "OK" button.
Click here.
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3
Scanning an Image from a WIA-Compliant Application (Windows XP) (part 2)
3
Select the paper source and picture type, and click the "Preview" button.
The preview image will appear. If you placed the original on the original table, select "Flatbed" for the "Paper source". If you placed the original in the SPF, select "Document Feeder" for the "Paper source" and specify the original size in "Page size".
4
Click the "Scan" button.
Scanning begins and the image is acquired into Paint. Use "Save" in your application to select a file name and folder for the scanned image, and save the image. To cancel your scanning job after clicking the "Scan" button, click the "Cancel" button.
Note
! If you select "Document Feeder" for the "Paper
source" and click the "Preview" button, the top original in the SPF is previewed. The previewed original is sent to the original exit area, so you will need to return it to the SPF before starting the scanning job.
! To view Help for a setting, click the ( ) button
in the upper right-hand corner of the window and then click the setting.
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The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP is explained here. The "Scanner and Camera Wizard" lets you scan an image without using a WIA-compliant application.
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 1)
1
Reference: For information on setti ng an origin al for sca nning, refe r
2 3
Place the original you wish to scan on the original table/SPF.
to "ORIGINAL PLACEMENT" in the Operation Manual.
Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Scanners and Cameras".
Click the "SHARP AL-XXXX" (where XXXX is the model name of your unit) icon and then click "Get pictures" in "Imaging Tasks".
The "Scanner and Camera Wizard" will appear.
4
Click the "Next" button.
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3
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 2)
5
Select the "Picture type" and "Paper source", and click the "Next" button.
If you placed the original on the original table, select "Flatbed" for the "Paper source". If you placed the original in the SPF, select "Document Feeder" for the "Paper source" and specify the original size in "Page size". You can click the "Preview" button to display the preview image.
6
Specify a group name, format and folder for saving the image, and then click the "Next" button.
JPG, BMP, TIF or PNG can be selected for the format. To begin scanning, click the "Next" button.
Note
! If you select "Document Feeder" for the "Paper
source" and click the "Preview" button, the top original in the SPF is previewed. The previewed original is sent to the original exit area, so you will need to return it to the SPF before starting the scanning job.
! To adjust the resolution, picture type, brightness
and contrast settings, click the "Custom settings" button.
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Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 3)
7
When scanning ends, the following screen will appear. Select the next task you wish to perform, and then click the "Next" button.
If you are ready to end the session, click "Nothing. I'm finished working with these pictures".
8
Click the "Finish" button.
The "Scanner and Camera Wizard" closes and the scanned image is saved in the specified folder.
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3

Outline of Button Manager

Button Manager is a utility software to link scanning functions to the SCANNER key on the unit. This software enables you to set scanning functions to six different scan menus, which will be linked the SCANNER key on the unit.
Reference: To begin scanning using the unit's operat ion panel, setti ngs must be establ ished in the Cont rol Panel afte r the Button Man ager is
installed. For infor mation on installin g the Butt on Mana ger, establishing the Control Panel se ttings, and scanning using the u nit's operation panel, see "USING THE SCA NNER MODE" in the Operation Manual.
The functions of Button Manager are shown below.
Tab
Click to set scan menu options.
"Scan Setup" area
Set the scan conditions.
Some applications may limit your choice
Note
of settings.
"OK" button
Click to save your settings, and exit the dialog box.
"Cancel" button
Click this button to exit the dialog box without making any changes to the settings.
"Application Selection" area
Select the start-up application here.
Show TWAIN setting screen when scanning
You can select whether or not the TWAIN screen is shown. When the checkbox is selected, the TWAIN screen appears when scanning is executed to let you adjust the scanning conditions.
"Help" button
Click this button to display the help file for Button Manager.
"Apply" button
Click to save your settings without closing the dialog box.
You can specify and change your six scan menu options from five functions. Refer to Button Manager Settings and change the scan menu options.
Close the source application before using the SCANNER key on the unit.
Note
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to specify
20
3
After being installed, Button Manager normally keeps active under t he Wi ndows operating system. Follow the steps shown below to set scan options as you like. For details on the settings in the setting screen of Button Manager, see Button Manager Help.

Button Manager Settings

1
2
Reference: Outline of Button Manager
Right-click the Button Manager icon ( ) on the task bar.
If the Button Manager icon does not appear on the task bar, click the "start" button, select "All Programs" ("Programs" on Windows 98/Me/2000),
Note
select "SHARP Personal MFP series", and then click "Button Manager" to start Button Manager.
Select "Settings" from the displayed pop-up menu.
The setting screen of Button Manager will open.
Click the tab of the scan menu you want to set up.
3
4
Reference: Outline of Button Manager
5
Reference: Outline of Button Manager
Set up the start-up application in the "Application Selection" area.
! When the "Show TWAIN setting screen when
scanning" checkbox is selected, the scan setting screen appears when scanning is
Note
Set up the "Colour Mode", "Edge" and other scan settings in the "Scan Setup" area.
executed to let you adjust the scanning conditions.
! If an application other than "Sharpdesk" is
selected in the "Application Selection" area, only one original can normally be scanned. If "Sharpdesk" is selected, multiple originals loaded in the SPF can be scanned in a single operation.
6
Click the "OK" button.
You have completed the settings.
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4

Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the items shown below when the unit does not work properly but it can make a copy.
Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.
What type of trouble do
Check the Connection between
1
the Unit and Computer
Check Your Computer
Plug and Play Screen does not Appear (when the USB is connected)
2
Failed to Install the MFP Driver (Windows 2000/XP)
you have?
• Printing trouble
• Scanning trouble
A B
Note
Caution
A
Printing trouble
When one of the troubles listed below occurs while printing, check the corresponding item.
Faint, Uneven or Smeared Print Output Characters or Graphics are not Printed in Correct Position Nothing Prints Uninstalling SHARP Personal MFP Series Software
Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is making copies.
The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.
When one of the troubles listed below occurs while scanning data, check the corresponding item.
Poor Scanning Result The Scanned Image is Incorrectly Positioned Unable to Scan the Image Uninstalling SHARP Personal MFP Series Software
B
Scanning trouble
If you fail to solve the problem after verifying all the items listed above, plea se contact your authorised SHARP service centre.
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Check the Connection between the Unit an d Computer

CHECK1 Is the interface cable compatible with the
unit and computer?
Interface cables compatible with this unit are USB and parallel cables. Check which type of cable is supported by your computer, and then purchase one of the following cables accordingly:
USB cable
Shielded twisted pair cable (2 m (6 feet) Max.: high­speed transmission equivalent)
Parallel interface cable
IEEE 1284 - Shielded type bi-directional parallel interface cable (2 m (6 feet) Max.)
The unit's scanning function can only be used if the unit is connected to your computer with a
Caution
CHECK2 Is the interface cable connected securely?
USB cable.
Check if the interface cable is securely plugged into the connectors of the unit and computer. It is also advisable to ensure that the connector pins are not bent.
Reference: See "CONNECTING THE INTERFACE
CABLE" in the Operation Manual for more details on interface connection.
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during the unit's operation, then printing and scanning may be disrupted. If this occurs, check the USB cable and ensure that it is securely connected, then restart the computer.
CHECK3 Are any other USB peripherals being
connected along with the unit?
If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists.
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Reference: Plug and Play Screen does not Appear (when the USB is connected)

Check Your Computer

CHECK1 Is there enough computer memory or hard
disk space?
To use this unit, you must have an adequate amount of hard disk space. If there is insufficient hard disk space, delete unnecessary files to increase the free space of the hard disk. If there is insufficient memory , close unnecessary applications to increase memory available for printing or scanning. If you are still unable to print or scan, install more memory into your computer.
CHECK2 Is your hard disk fragmented?
When data is frequently stored/deleted, the hard disk may become fragmented causing a reduction in printing or scanning speed. In this case it is recommended to defragment your hard disk. You may use the Windows tools or a commercially available hard disk defragmenting tool.
CHECK3 If your computer is connected to the unit
through the parallel port, is the parallel port (LPT) mode set to other than EPP mode?
The unit may not operate correctly if the parallel port mode is set to EPP mode. To set the parallel port mode to a mode other than EPP mode, refer to your computer manual or ask the manufacturer of the computer. ECP mode is recommended to obtain the best performance from the unit. Note that some computers may use different names for the modes.
If you are using Windows XP, the "Found New Hardware Wizard" may appear after you change
Caution
the port setting. In this case, click the "Cancel" button to close the wizard, and then reinstall the printer driver as explained in "INSTALLING THE SOFTWARE" in the Operation Manual.
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4
If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on the power of both devices, follow the steps below to verify that the USB port is available.

Plug and Play Screen does not Appear (when the USB is connected)

1
2
Click the "start" button, click "Control Panel", and then click "Performance and Maintenance".
On Windows 98/Me/2000, click the "Start" button, select "Settings", and then click "Control Panel".
Click "System", click the "Hardware" tab, and click the "Device Manager" button.
"Universal Serial Bus controllers" will appear in the list of devices.
3
4
Click the ( ) icon beside the "Universal Serial Bus controllers".
Two items will display, your Controller chipset type and Root Hub. If these items appear, you can use the USB port. If the "Universal Serial Bus controllers" shows a yellow exclamation point or does not appear, you must check your computer manual for USB troubleshooting or contact your computer manufacturer.
When you make sure that the USB port is enabled, install the software, referring to "INSTALLING THE SOFTWARE" in the Operation Manual.
Note
! If the "System" icon does not appear on
Windows Me, click "view all Control Panel options" to view it. On Windows 98/Me, double-click the "System" icon
!
and click the "Device Manager" tab.
! On Windows 2000, double-click the "System"
icon, click the "Hardware" tab, and click the "Device Manager" button.
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INDEX
4
If the MFP driver cannot be installed under Windows 2000/XP, che ck your computer's sett ings according to the f ollowing procedure.

Failed to Install the MFP Driver (Windows 2000/XP)

1
2 3
Click the "start" button, and then click "Control Panel".
On Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel".
Click "Performance and Maintenance", and then click "System".
On Windows 2000, double-click the "System" icon.
Click the "Hardware" tab, and then click the "Driver Signing" button.
The following dialog box will open.
4
Check the "What action do you want Windows to take?" ("File signature verification" on Windows
2000).
If the option "Block" has been selected for your computer, then the MFP driver will not be installable. Select the option "Warn" and then install the MFP driver as explained in "INSTALLING THE SOFTWARE" in the Operation Manual.
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26
4
If print output is faint, uneven or smeared, follow the steps listed below.

Faint, Uneven or Smeared Print Output

CHECK1 Has the printer driver been specified to suit
both paper and the print job?
You can select "Draft", "Normal" or "Photo" for the print quality in the "Advanced" tab of the printer driver setup screen. When "Photo" is selected, you can click the "Image Adjustment" button and adjust the brightness and contrast in the dialog box that appears. Adjust these settings appropriately for your print data and try printing again.
Reference: Printer Driver Settings
CHECK2 Is the paper curled?
If the paper is curled, straighten it up and set it in the unit again.
CHECK3 Is the paper too thick or too thin?
2
Only paper weighing from 56 g/m2 to 80 g/m lbs. to 21 lbs.) can be used in the paper tray. Only paper weighing from 52 g/m
34.5 lbs.) can be used in the multi-bypass tray and single bypass.
2
to 128 g/m2 (14 lbs. to
(15
CHECK4 Is it near time to replace the TD cartridge or
drum cartridge?
When it is near time to replace the TD cartridge or drum cartridge, the TD cartridge replacement required ( ) indicator or drum cartridge replacement required ( ) indicator will light steadily on the unit operation panel. When it is time to replace either cartridge, the indicator will blink. Replace the cartridge and try printing again.
Reference: See "TD CARTRIDGE REPLACEMENT",
"DRUM CARTRIDGE REPLACEMENT" and "ABOUT SUPPLIES AND OPTIONS" in the Operation Manual.
CHECK5 Did you set sufficient margins in the paper
settings of your application?
If the margins are set outside of the quality guaranteed area, smudges or smears may appear at the upper and lower edges of the paper. When selecting the paper settings in the application, set the margins from the top, bottom, left and right edges of the paper to 4 mm (5/32").
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27
4
If a document is printed skewed or partly off the paper, follow the steps listed below.

Characters or Graphics are not Printed in Correct Position

CHECK1 Is the paper size loaded in the tray the same
as that specified in the printer driver?
Check if the "Paper Size" options suit the size of the paper loaded in the tray. If the "Fit To Page" setting is activated, make sure that the paper size selected from the drop-down list of the "Fit To Paper Size" option is the same as the size of the loaded paper.
CHECK2 Is the orientation of document setting
correct?
Click the "Paper" tab in the printer driver setup screen, and verify if the "Image Orientation" option is set to your requirements.
CHECK3 Is the paper loaded correctly?
If a document is physically damaged when it is output or the image is skewed on the paper , discard the damaged sheet, reinsert the paper supply and print again. Insert the paper so that there is no visible space between the paper and the paper guides.
Reference: See "LOADING PAPER" in the Operation
Manual for more details on inserting paper.
CHECK4 Did you correctl y specify the margins f or the
application in use?
Check the layout of the document margins and the paper size settings for the application you are using. Also check if the print settings are specified correctly to suit the paper size.
Reference: Faint, Uneven or Smeared Print Output
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28
4
If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process intricate data. If the unit still does not print, refer to the check list below.

Nothing Prints

CHECK1 Has a paper jam occurred?
When the misfeed ( ) indicator blinks or ( ) blinks in the display, the unit will stop because of a misfeed. Remove the jammed paper as explained in "MISFEED REMOVAL" in the Operation Manual.
CHECK2 Is the ONLINE indicator off?
The ONLINE indicator on the operation panel turns off while the unit is used for copying. Printing is not possible at this time. When copying is finished, the ONLINE indicator will turn on after the set auto clear time elapses, and the unit will be ready for printing. You can also press the clear ( ) key twice or press the ONLINE key to make the unit ready for printing.
CHECK3 Is your unit selected corr ectly in the current
application for the print job?
When choosing "Print" from the "File" menu located in applications, be sure you have selected "SHARP AL­XXXX" (where XXXX is the model name of your unit) printer displayed in the "Print" dialog box.
CHECK4 Has the printer driver been installed
properly?
Check if the printer driver has been installed, following the steps listed below.
Click the "start" button, click "Control Panel",
1
click "Printers and Other Hardware", and then click "Printers and Faxes".
On Windows 95/98/Me/NT 4.0/2000, cl ick the "Start" button, select "Settings" and then click "Printer s".
Check if the "SHARP AL-XXXX" (where XXXX is
2
the model name of your unit) printer driver icon is shown.
If you still cannot print after confirming the "SHARP AL-XXXX" (where XXXX is the model name of your unit) printer driver icon, the printer driver may not have been installed correctly. In this case, delete SHARP Personal MFP series software and then reinstall it.
Reference: Uninstalling SHAR P Per son al MFP Ser i es
Software
Check here.
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4

Poor Scanning Result

If you get poor quality as a result of a scanning job, and you cannot improve the quality by changing preferences, refer to the check list shown below.
CHECK1 Is the original clean?
Check your original before scanning. If any dust sticks to the original, you cannot obtain a clean result. In addition, make sure that the original table is also clean.
CHECK2 Have you specified a suitable resolution?
Make sure that the value for the "Resolution" setting in the scanner driver satisfies the requirement of the set original.
Reference: Scanning an Image from a TWAIN-
Compliant Application, Scanning an Ima ge from a WIA-Compliant Application (Windows XP), Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) ,
CHECK3
Have you specified a suitable value for the "B/ W Threshold" setting?
If you are scanning with a TWAIN-compliant application and are using "Mono 2 gradation (no Green)","Mono 2 gradation (no Red)" or "Mono 2 gradation (no Blue)" mode, make sure that a suitable value is specified for the "B/W Threshold" setting. A larger threshold value makes your output darker, whilst a small threshold value makes it lighter. To adjust the threshold automatically, click the "Auto Threshold" button on the "Image" tab of the "Professional" screen.
Reference: Scanning an Image from a TWAIN-
Compliant Application
CHECK4 Have you adjusted the brightness and
contrast suitably?
If you are scanning with a TWAIN-compliant application and the resulting image has unsuitable brightness or contrast (for example it is too bright), activate the "Auto Contrast/Brightness Adjustment" setting on the "Main" tab of the "Professional"
screen. Click the "Brightness/Contrast" button to
adjust the brightness and the contrast viewing the scanned output image on the screen. If you are scanning with a WIA-compliant application or the "Scanner and Camera Wizard", click "Adjust the quality of the scanned picture the "Custom settings" button brightness and contrast in the screen that appears.
, and adjust the
" or
If part of the image from the back side of the original appears in the preview scan.
If you are using a TW AIN-compliant application and the back side of the original appears faintly in the preview image, try adjusting the Brightness and Contrast settings. Click the "Brightness/Contrast" button in the Preview screen to change to the Brightness/Contrast screen, and adjust the "Brightness" and "Contrast" values. A preview of the image using the new values appears under "After". When the image of the back si de disappears and you can get only the needed image, click the "Apply" button to apply the new settings, and then click the "Scanning" button to scan the image.
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4
If the scanned image is incorrectly positioned, refer to the check list shown below.

The Scanned Image is Incorrectly Positioned

CHECK1 Have you placed the original straight?
Place the original straight on the original table.
Reference: Refer to "ORIGINAL PLACEMENT" in the
Operation Manual for the detail on how to set the original.
CHECK2 Have you set the original correctly on the
original table?
Place the original on the original table in the direction as shown in the illustration below.
Align the centre of the original with ( ) mark.
CHECK3 Have you set the original correctly on the
SPF?
To scan from the SPF , align the guide to the original as shown in the illustration below.
Align the guide to the original.
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31
4

Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.
CHECK1 Is your application compliant to TWAIN?
If you are using Windows 98/Me/2000 and your application is not TWAIN compliant, the application cannot acquire images. Use an application that is TWAIN compliant, such as the included Sharpdesk.
CHECK2 Have you selected the scanner driver of this
unit on your application?
Make sure that the "SHARP Personal MFP series" or "WIA-SHARP AL-XXXX" (where XXXX is the model name of your unit) is selected on yo ur application.
Reference: Scanning an Image from a TWAIN-
Compliant Application
CHECK3
CHECK4
CHECK5
Have you specified all scanning preferences appropriately?
Setting a large area with full colour together with a high resolution setting, makes the da ta size large, resulting in extended scanning times. It is recommended to set the scanning preferences depending on the type of original to be scanned, i.e., Text, Text/Graphics, Photograph, Colour, Black & White.
Is there enough computer memory?
Your computer m ay no t ha ve e nough available memory to hold the document you want to scan . Low e r th e scan resolution.
Has the specified period of program timeout already elapsed?
Neither printing nor scanning jobs can be sent to the unit from your computer during the specified period of program timeout after copying. To send a scanning job immediately, press the clear
()
key twice, ONLINE key or SCANNER key on the
unit.
Reference: For more detail, refer to "USER
PROGRAMS" in the Operation Manual.
CHECK6 Are you trying to scan multiple originals in the
SPF at once?
When multiple originals are loaded in the SPF, it depends on your application whether only one original can be scanned in a single operation, or whether multiple originals can be scanned. Check which is possible in your application. (Sharpdesk allows multiple originals to be scanned in a single operation.)
CHECK7
CHECK8
CHECK9
Does your computer's operating system support the scanner driver?
The operating systems that support the unit's scanner driver are Windows 98/Me/2000/XP.
Are you using an appropriate interface?
Only the USB interface can be used fo r th e unit' s scan ning function. Make sure the unit is connect ed to your co mputer with a USB cable. If the unit was connected to your computer with a parallel cable when you installed the SHARP Personal MFP series software, uninstall the SHARP Personal MFP ser ies software. Refer to "INSTALLING THE SOFTWARE" in the Operation Manua l for the order of installation of the SHARP Personal MFP series software and co nnection of the USB cable, and reinstall the SHARP Perso nal MFP seri e s so ft wa re .
Reference:
Have the scanner driver and Button Manager been installed properly?
If normal scanning still cannot be performed even after confirming the items on the above check list, delete SHARP Personal MFP series software and then reinstall it.
Reference:
Uninstalling SHARP Personal MFP Series Software
Uninstalling SHARP Personal MFP Series Software
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4
If printing or scanning is not possible, or Button Manager does not function correctly, check the items in "Nothing Prints" or "Unable to Scan the I mage MFP series software (MFP driver (printer driver/scanner driver), Button Manag er), and then reinstall it.
Caution

Uninstalling SHARP Personal MFP Series Software

". If you still cannot solve the problem, follow the steps below to uninstall SHARP Personal
Before uninstalling SHARP Personal MFP series software, close all applications.
1
2
Click the "start" button, and then click "Control Panel".
On Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings", and then click "Control Panel".
Click "Add or Remove Programs".
On Windows 95/98/Me/NT 4.0/2000, double-click the "Add/Remove Programs" icon. The following dialog box will open.
3
Restart your computer.
The deletion of the MFP driver and Button Manager is completed when you restart your computer. If you wish to reinstall, f o llow the instructions in "INSTALLING THE SOFTWARE" in the Operation Manual.
Delete the "SHARP MFP driver" and the "Button Manager (SHARP Personal MFP series)" from the list of applications. For more information, refer to your operating manual or to the help files for your operating system.
CONTENTS
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INDEX
5

Index

A
Application Selection 20 "Auto Scan Area Judgement" button
B
Basic Printing 3 Border 8 "Brightness/Contrast" button 14 Button Manager 20 Button Manager Settings 21
F
Fit To Page 7 Fit To Paper Size 7
H
Help
Button Manager 20 Print Status Window 9 Printer driver 5 Scanner driver
TWAIN driver 13 WIA driver 16
How to Use the Online Manual 1
I
Interface 23
M
Main 5 Margin 27 MFP driver 26
14
N
N-up printing 8 Nothing Prints 29
O
Outline of Button Manager 20 Outline of the Print Status Window Overview
Print 2 Scan 10
P
Paper Size 7 "Preview" button
Scanner and Camera Wizard 18 TWAIN driver 13
WIA driver 16 Preview Screen 14 Print 2 Print Status Window 9 Printer Driver Settings 5 Printing a Watermark 6 Printing Overview 2
S
Scan 10 "Scan" button (WIA driver) 16 Scan Setup 20 Scanner and Camera Wizard 10 Scanning an Image
Scanner and Camera Wizard 17
TWAIN driver 11
WIA driver 15 "Scanning" button (TWAIN driver)
13
Scanning Mode 13 Scanning Overview 10 Scanning Source 12 Select Device 15
9
Set-up Screen 13 Settings
Button Manager 21 Printer driver 5 Scanner driver
Scanner and Camera Wizard TWAIN driver 13 WIA driver 16
Starting
Button Manager 21 Printer driver 4
T
Troubleshooting 22 TWAIN 10
U
Unable to Scan the Image 32 Uninstalling
Button Manager 33 MFP driver 33
W
Watermark 6 WIA 10
18
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