Shark VS101 User Manual

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MESSMASTER

Wet/Dry Vacuum

VS100 Series

OWNER’S GUIDE

™

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of ﬁre, electric shock, injury, or property damage, when using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS WET/DRY VACUUM

1. Inspect power cord and plug for any

damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn o all controls before plugging in or unplugging the vacuum cleaner. To minimize the risk of power cord damage, store your vacuum cleaner with the power cord secured around the handle.

2. This appliance has a polarized plug.

If the plug does not ﬁt fully into the outlet, reverse the plug (one blade is wider than the other). If it still does not ﬁt, contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

3. Your vacuum cleaner consists of a

vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present a risk to the user.

DO NOT use when damaged.

4. Use only identical replacement parts.

5. Carefully observe and follow the

instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.

6. Before use, carefully inspect all parts

for any damage. DO NOT use if any parts are damaged.

7. Make sure the dust cup, debris screen,

and all ﬁlters are in place before plugging in and turning on the unit.

8. Do not leave appliance when plugged

in. Unplug from outlet when not in use and before servicing.

9. The use of an extension cord is NOT

recommended.

10. This vacuum cleaner contains no

serviceable parts.

11. This appliance can be used by persons

with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.

12. Always turn o the vacuum cleaner

before connecting or disconnecting the hose or opening and closing the lid.

13. DO NOT handle the plug or vacuum

with wet hands.

14. DO NOT use without ﬁlters in place.

15. Only use Shark® branded ﬁlters

and accessories.

16. DO NOT damage the power cord:

a) DO NOT pull or carry vacuum

cleaner by the cord or use the cord as a handle.

b) DO NOT unplug by pulling

on cord. Grasp the plug, not the cord.

c) DO NOT run vacuum over the cord,

close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

17. DO NOT put any objects into end of

the hose or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airﬂow.

18. DO NOT use if the hose or accessory

airﬂow is restricted. If the air paths become blocked, turn the vacuum cleaner o and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.

19. Keep all vacuum openings away from

hair, face, ﬁngers, uncovered feet, or loose clothing.

20. DO NOT use if vacuum cleaner is not

working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

21. Use extra care when cleaning on stairs.

22. DO NOT leave the vacuum cleaner

unattended while plugged in.

23. DO NOT expose to rain. Store indoors.

24. DO NOT place vacuum cleaner

on unstable surfaces such as chairs or tables.

25. DO NOT use to pick up:

a) Large quantities of dust (e.g.,

drywall dust, ﬁreplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.

b) Smoking or burning objects (e.g.,

hot coals, cigarette butts, or matches)

c) Flammable or combustible materials

(e.g., lighter ﬂuid, gasoline, or kerosene).

d) Toxic materials (e.g., chlorine bleach,

ammonia, or drain cleaner)

26. To reduce the risk of ﬁre, do not use

a ﬂammable or combustible liquid to clean a ﬂoor.

27. When using on any surface, always

keep the end of the hose or accessory moving to avoid damaging the surface (e.g., carpet ﬁbers).

28. DO NOT use in the following areas:

a) Poorly lit areas b) Spaces that are enclosed and may

contain explosive or toxic fumes or vapors (lighter ﬂuid, gasoline, kerosene, paint, paint thinners, mothprooﬁng substances, or ﬂammable dust).

29. Turn o all controls before unplugging

the vacuum.

30. Unplug from electrical outlet when

not in use and before any maintenance or cleaning.

SAVE THESE INSTRUCTIONS

31. Hand wash components with water, a

mild soap, or distilled white vinegar. Washing with harsh cleaning chemicals could damage the unit.

32. Allow all ﬁlters to air-dry completely

before replacing in the vacuum to prevent liquid from being drawn into electric parts.

33. Secure the hose around the unit lid

and power cord around the handle during storage.

34. Make sure the dust cup and all ﬁlters

are in place after routine maintenance.

35. DO NOT modify or attempt to repair

the vacuum yourself. DO NOT use the vacuum if it has been modiﬁed or damaged.

36. To reduce the risk of electrical shock,

use indoors only.

37. To reduce the risk of electric shock,

always install the debris screen before any wet pickup operation.

38. To reduce the risk of electrical shock,

DO NOT immerse the product in water.

39. This appliance is provided with

double insulation. Use only identical replacement parts. See instructions for Servicing of Double-Insulated Appliances.

SERVICING OF DOUBLE-INSULATED

APPLIANCES A double-insulated appliance is marked

with one or more of the following: The words “DOUBLE INSULATION” or “DOUBLE INSULATED.”

In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be done only by qualiﬁed service personnel. Replacement parts for a double-insulated appliance must be identical to the parts they replace.

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Handle/Power Cord Storage

Hose

Lid Latch

Dust Cup*

Debris Screen

GETTING TO KNOW THE MESSMASTER™

Power Button

Hose Connector

to Unit

Hose Inlet

Main Unit

Post-Motor

Filter Cover

Pre-Motor

Filters

AVAILABLE ACCESSORIES

Squeegee Tool*

A tool designed to clean wet and mixed messes on bare ﬂoors. Also eective at removing stubborn embedded pet hair from carpet and upholstery.

Crevice Tool*

Great for cleaning ﬁne and small debris from hard-to-reach crevices, corners, and other tight spaces.

Carpet Tool*

Designed to draw out embedded dirt and debris for easy cleanup on carpets, mats, and upholstery.

Bare Floor Tool

The wide intake draws in large messes on bare ﬂoor surfaces while also handling ﬁne particles and medium-sized dry debris. (Not intended for use on carpets.)

3-Piece Extension Wand*

This three-piece wand can extend your cleaning reach for quick and easy pickup. Use a single piece, or ﬁt together 2 or 3 parts for maximum length. Wand works best with Wide-Mouth Tool.

Pet Multi-Tool

A single convertible tool for cleaning tough pet messes two ways: use the sti bristle brush to clean stuck-on debris, or take o the bristles to reveal an upholstery tool perfect for removing stubborn pet hair and large piles of debris.

E F

Unit Lid

Bag Holder Slot

Accessory Holder

NOTE: *DISHWASHER SAFE.

Hose Storage

Hook

NOTE: Do not use Bare Floor Tool or

Pet Multi-Tool on wet debris.

NOTE: *DISHWASHER SAFE.

NOTE: Not all accessories come with all units. For a list of the accessories included with this model, see the top inside ﬂap of the box. To order additional accessories, visit sharkaccessories.com.

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ASSEMBLY

USING YOUR MESSMASTER™

CAPACITY

1 2

1. Place the Main Unit on the floor. To attach the Hose, insert the Hose Connector into the opening on the

side of the unit and twist clockwise to the lock symbol.

(Insert)

(Tw i st)

(Insert)

(Click)

2. Wrap the hose around the Unit Lid.

Clip the hose to the unit by sliding the opening on the Hose Inlet down onto the Hose Storage Hook until it clicks into place.

(Click)

The dust cup has a dry debris capacity of 1 gallon and a wet debris capacity of 1/2 gallon. When vacuuming wet or sloppy messes, do

not ﬁll the dust cup above the Wet Debris Max Fill line.

When debris reaches the Max Fill line, the ﬂoat mechanism in the dust cup will rise automatically to cut o airﬂow. Suction will cease and motor noise will become higher in pitch. When this happens, turn o the vacuum, unplug the power cord, and empty the dust cup.

Wet Debris

Max Fill

OPENING THE LID

1 2

3. Insert the Accessory Holder into

the notch on the side of the unit.

5 6

(Sn ap)

5. Insert accessories into the slots

on the accessory holder until they snap into place.

4. Press the base of the accessory holder towards the Dust Cup until it clicks into place.

6. Neatly wrap the cord around the unit handle for storage. Use the cord clip on the plug to hold it securely in place.

1. Pull out the bottom of the latch to release, then pull the latch down to unhook from the lid.

2. To open the lid, lift it by the handle.

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USING YOUR MESSMASTER™

IMPORTANT: Unplug the power cord before opening the lid.

ANYBAG TECHNOLOGY™

The MessMaster can be used with or without a bag.

Vacuuming without a bag

You can vacuum straight into the dust cup without a bag. The dust cup is removable and dishwasher safe.

Vacuuming with a bag

Utilize AnyBag Technology by inserting any plastic trash bag (2 to 13 gallons) to line the inside of the dust cup for easy disposal of debris.

Note: Carefully inspect the bag for damage or holes. DO NOT use a bag with holes. DO NOT use a bag when vacuuming sharp or industrial debris.

Bag Guides

Bag Holder Bag Holder

SlotSlot

Dust Cup Dust Cup

ShelfShelf

POWER BUTTON HOSE INLET

1. Press the power button to turn on the

vacuum.

SETUP

1 2

2. Use the hose inlet for ANY mess.

1. Insert an undamaged plastic bag to

line the inside of the dust cup. Push the bottom of the bag down to the base of the dust cup.

2. Tuck the bag edge between the Bag Guides and Dust Cup Shelf.

3. Run any excess bag through the Bag Holder Slot on the top of the accessory holder.

4. Close the lid to secure the bag in place.

The lid should clamp over the excess bag.

ADDING ACCESSORIES

3. For more specialized cleaning, add an

accessory by sliding it onto the hose inlet until it connects securely (see Available Accessories section for more information).

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USING YOUR MESSMASTER™

MAINTENANCE

DRY VACUUMING

HOSE INLET

Option 1:

The following dry vacuuming accessories are only included with some units.

Use the hose inlet

for ANY mess.

SQUEEGEE TOOL

Option 2: For embedded pet

hair on carpet and upholstery.

Option 3: For crevices, corners, and other tight spaces.

CREVICE TOOL

EMPTYING THE DUST CUP*

IMPORTANT: Unplug the power cord before opening the lid.

Always empty the dust cup after vacuuming.

1. Open the lid, then lift out the dust cup by the sides. DO NOT grab the dust cup by the bag guides.

2. Dump remaining debris into the trash and rinse out the dust cup with warm water.

3. Allow the dust cup to air-dry completely before reinstalling it back into the unit.

NOTE: *DISHWASHER SAFE.

BARE FLOOR TOOL CARPET TOOL PET MULTI-TOOL

For large messes and ﬁne debris on bare ﬂoors.

For embedded dirt and debris on carpet and upholstery.

For pet hair and dusting.

WET VACUUMING

HELPFUL TIP: SANITIZATION

1. Spray the surface with any

all-purpose cleaner.

2. Use the squeegee to vacuum up the cleaning spray.

Option 1:

HOSE INLET

Use the hose inlet for ANY mess.

SQUEEGEE TOOL

Option 2: For liquid residue.

RINSING THE HOSE, LID, AND DUST CUP

Run a Rinse & Ready cleaning cycle after picking up any wet or organic mess.

1. Empty the dust cup or remove and dispose of the bag.

2. Vacuum up 10 oz. of water from a cup, bowl, or other container.

3. Unplug the unit and open the lid. If any stubborn debris remains, follow the instructions in the Cleaning the Lid and Debris Screen section.

NOTE: You can also mix 1 0 oz. of water a nd 0. 5 oz. of distilled w hite vin egar fo r the Rin se & Ready cycle .

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MAINTENANCE

RINSING THE LID AND DEBRIS SCREEN

IMPORTANT: Unplug the power cord before performing any maintenance.

Rinse the lid and debris screen after picking up any wet or organic mess.

CLEANING THE ACCESSORIES

The Squeegee Tool*, Crevice Tool*, Claw Tool*, and 3-Piece Extension Wand* should be cleaned after picking up any wet and

organic mess.

1. Rinse the accessories in the sink with

warm, soapy water.

2. Allow accessories to air-dry completely.

NOTE: *DISHWASHER SAFE.

CLEANING THE FILTERS

Regularly rinse and replace the ﬁlters to maintain your vacuum’s suction power. The pre- and post-motor ﬁlters should be cleaned once a month and replaced

once a year for optimal performance.

Foam Filter

Post-Motor Post-Motor Filter CoverFilter Cover

1. Open the lid to a 180-degree angle then

pull out to detach it from the hinges.

2. Twist the debris screen counterclockwise and pull it out.

3. Rinse the lid and debris screen in the sink with warm water. Allow the lid and debris screen to air-dry completely before reinstalling.

4. To reinstall the debris screen, align the arrow in the lid with the arrow on the side of the debris screen and twist clockwise to the lock symbol to secure.

5. To reattach the lid, align the hinge connection points at 180 degrees and push until it snaps into place.

Felt Filter

PRE-MOTOR FILTERS POST-MOTOR FILTER

1. Lift out the foam filter by the handle, then

pull out the felt filter.

2. Rinse both filters with cold water O NLY. DO NOT use soap. Allow both filters to air-

dry completely before reinstalling.

3. Reinsert the felt filter first, followed by the foam fil te r.

IMPO RTANT: DO NOT use soap when cle aning the ﬁlte rs.

Post-Motor Filter

1. Pull up on the post-motor filter cover to

remove it, then lift out the post-motor filter.

2. Wash the filter gently with cold water O N LY. DO NOT use soap. Leave the filter out to

air-dry completely before reinstalling it.

3. Reinsert the post-motor filter back into the opening, then place the cover over it and press down until it clicks into place.

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MAINTENANCE

STORAGE

CHECKING FOR BLOCKAGES

1. Remove any attached accessories and

check the inlet for blockages.

2. Twist counterclockwise on the hose

connector and pull out to remove. Check the hose and opening in the unit for blockages.

Before storing the MessMaster™, empty the dust cup. Clean the unit and allow all parts to air-dry completely. Always store the MessMaster indoors.

(Click)

1. Wrap the hose around the lid and clip it in

place. (See Assembly section.)

2. Neatly wrap the cord around the unit

handle.

3. Remove the debris screen and check for

any blockages inside the openings in the lid. Wash the debris screen if needed.

3. Use the cord clip on the plug to hold the wrapped cord securely in place.

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TROUBLESHOOTING

WARNING: To reduce the risk of shock and unintended operation, turn o power before servicing.

ISSUE WHAT IT MEANS WHAT TO DO

1) Check power cord, breakers, fuses.

2) Unplug and check the power cord. If damaged, have it repaired by a professional.

1) Follow the instructions in the Cleaning the Filters section.

1) Unplug and check accessories, hose, hose port, debris screen, and lid openings for blockages.

2) Follow the instructions in the Cleaning the Filters section.

4) Carefully follow the instructions in the AnyBag Technology™ Section.

1) Empty the dust cup.

2) Take out the ﬁlters and clean with cold water only or install new ﬁlters.

1) Follow the instructions in the Maintenance section. Once complete, plug in and turn on the vacuum. Allow it to run for 2 minutes to dry out.

2) Follow the instructions in the Maintenance section.

1) Shut the vacuum o, unplug, and let it sit for 60 minutes.

Vacuum will not operate.

Fine dust comes out from the motor exhaust.

No/low suction.

Motor noise.

Wet debris leaking.

Vacuum is emitting air that smells bad.

Vacuum turns o while vacuuming.

1) No power supply.

2) Faulty power cord.

1) The pre- or post-motor ﬁlters are missing or need maintenance.

1) There are blockages in the accessory, hose, hose port, debris screen, or lid openings.

2) The pre- and post-motor ﬁlters need maintenance.

3) Dust cup is full. 3) Empty the dust cup.

4) The bag was not inserted correctly.

1) Dust cup ﬁlled beyond max ﬁll line and ﬂoat valve has been activated.

2) The pre- and post-motor ﬁlters need maintenance.

1) Dust cup ﬁlled beyond Wet Debris Max Fill line.

1) The unit needs to be cleaned.

1) Motor has overheated.

THREE (3) YEAR LIMITED WARRANTY

The Three (3) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is

not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period

of three (3) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be

repaired or replaced up to three (3) years from the original purchase date.

2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the

receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of wearable parts (such as foam ﬁlters, felt ﬁlters, post-motor ﬁlters, etc.), which

require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.

2. Any unit that has been tampered with or used for commercial purposes.

3. Damage caused by misuse (e.g., not cleaning the ﬁlters), abuse, negligent handling, failure to perform

required maintenance, or damage due to mishandling in transit.

4. Consequential and incidental damages.

5. Defects caused by repair persons not authorized by SharkNinja . These defects include damages caused

in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.

6. Products purchased, used, or operated outside North America .

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1- 800 -79 8-739 8 to assist with product support and warranty ser vice options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1- 80 0-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your produc t online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you speciﬁc legal rights, and you also may have other rights that var y from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you .

For all other issues, please call Customer Service 1-800-798-7398 or sharkclean.com/support

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registeryourshark.com

Scan QR code using

mobile device

Beneﬁts of registering your product and creating an account:

• Get easier, faster product support and access to warranty information

• Access troubleshooting and product care instructions

• Be among the ﬁrst to know about exclusive product promotions

NOTES

Scan here or visit qr.sharkclean.com/messmaster for more information

RECORD THIS INFORMATION

Model Number:

Serial Number:

Date of Purchase: (Keep receipt)

Store of Purchase:

TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz

Watts: 780W

��

TIP: You can ﬁnd the model and serial numbers on the QR code label on the bottom of the back of the vacuum pod.

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PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner’s Guide is designed to help you get a complete understanding of your new Shark® MessMaster™ Wet/Dry Vacuum.

SharkNinja Operating LLC US: Needham, MA 02494 CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398 sharkclean.com

Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change without notice.

This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.

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Shark VS101 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual