Shark QU573Q User Manual

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Rotator® Lift-Away® Pet with Self-Cleaning Brushroll

QU573Q Series

OWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ CAREFULLY BEFORE USE

If the plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt, contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

WARNING

To reduce the risk of ﬁre, electric shock, injury, or property damage:

GENERAL WARNINGS

When using an electrical appliance, basic precautions should always be followed, including the following:

1. Your vacuum cleaner may consist of

a motorized nozzle, wand, hose, and/ or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2. Use only identical replacement parts.

Carefully observe and follow the instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.

4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.

5. The use of an extension cord is NOT recommended.

6. This vacuum cleaner contains no

serviceable parts.

USE WARNINGS

7. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. Keep the appliance and its cord out of reach of children. Do not allow the appliance to be used by children. Do not allow to be used as a toy. Close supervision is necessary when used near children.

8. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.

9. DO NOT handle plug or vacuum cleaner with wet hands.

10. DO NOT use without filters in place.

11. Only use Shark® branded filters

and accessories. Failure to do so will also void the warranty.

12. DO NOT damage the power cord:

a) DO NOT pull or carry vacuum

cleaner by the cord or use the cord as a handle.

b) DO NOT unplug by pulling on

cord. Grasp the plug, not the cord.

c) DO NOT run the vacuum cleaner

over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.

15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

16. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

17. Use extra care when cleaning on stairs.

18. DO NOT leave the vacuum cleaner unattended while plugged in.

19. When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.

20. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.

21. Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.

22. DO NOT use to pick up:

a) Liquids b) Large objects c) Hard or sharp objects

(glass, nails, screws, or coins)

d) Large quantities of dust (drywall

dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.

e) Smoking or burning objects

(hot coals, cigarette butts, or matches)

f) Flammable or combustible

materials (lighter fluid, gasoline, or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will ﬁt in a polarized outlet only one way. If the plug does not ﬁt fully in the outlet, reverse the plug. If it still does not ﬁt, contact a qualiﬁed electrician to install the proper outlet. Do not change the plug in any way.

23. DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may

24. Turn off all controls before plugging in

25. Unplug from electrical outlet

26. Hand wash with water only.

27. During cleaning or routine

28. Allow all filters to air-dry completely

29. Make sure the dust cup and all filters

30. If provided, secure the power

contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

or unplugging the vacuum.

when not in use and before any maintenance or cleaning.

Washing with cleaning chemicals could damage the unit.

maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.

before replacing in the vacuum to prevent liquid from being drawn into electric parts.

are in place after routine maintenance.

cord around the two cord hooks during storage.

SAVE THESE INSTRUCTIONS

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(Click)

ASSEMBLY ASSEMBLY

(Click)

1. Insert Double Accessory Holder into the side of the Pod above the Lift-Away Button.

2. Place pod onto Floor Nozzle Post.

3. Insert Wand into pod.

4. Insert Handle into wand.

5. Attach Hose Clip to wand.

6. Connect Hose to back of pod.

For proper operation, ensure all parts are ﬁrmly clicked into place.

(Click)

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WHOLE-HOME CLEANING

POWER/SURFACE SWITCH

Select surface setting:

O Power O I Hard Floor

For bare ﬂoors and small area rugs.

II Carpet

For carpets.

SETTINGS

SUCTION CONTROL

Suction Control oers variable suction

based on your needs. Slide to MIN to reduce suction and increase maneuverability on carpets. Slide to MAX to increase suction on bare ﬂoors.

BRUSHROLL INDICATOR LIGHT

CLEANING MODES

UPRIGHT

To engage brushroll, turn power on, then place foot on ﬂoor nozzle and tilt handle back.

INDICATOR LIGHT

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN? Solid Green: The brushroll is spinning and working as it should. Solid Red: There is a jam in the brushroll area. Turn your vacuum o and remove

any blockages in the nozzle. Flashing Red: The motorized ﬂoor nozzle is overheating. Turn your vacuum o and wait

a minimum of 45 minutes for it to cool down.

NOTE: For deep carpet cleaning per ASTM F608 (embedded dir t in carpets), set to MAX suction and Carpet.

ABOVE-FLOOR—HANDLE

Press the Handle Release button on the back of the wand to detach the handle from the wand.

LIFT- AWAY®

Press the Lift-Away button to detach the pod from the ﬂoor nozzle.

Press the Wand Release button on the back of the vacuum to detach the wand from the pod.

With pod removed, press the Lift-Away Wand Release button to detach the wand from the pod.

NOTE: All accessories are compatible with both the wand and the handle.

ABOVE-FLOOR—WAND

LIFT- AWAY

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EMPTYING THE DUST CUP

CLEANING AND REPLACING THE FILTERS

IMPORTANT: Unplug the power cord before performing any maintenance.

To remove Dust Cup, lift tabs on both sides of dust cup handle. Tilt dust cup, then lift to remove.

To empty debris into trash, press lower release button and bottom of dust cup will drop open.

CLEANING FILTERS

Regularly clean and replace the ﬁlters to keep your vacuum's suction power optimal.

To clean ﬁlters, rinse with cold water O N LY to prevent damage from cleaning chemicals. Allow all ﬁlters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electricparts.

IMPORTANT: DO NOT use soap when cleaning the ﬁlters.

Filter

Door

CLEAN PRE-MOTOR FILTERS

EVERY 3 MONTHS

Remove Dust Cup, then lift out Filters.

Press button at bottom of Filter Door. Tilt ﬁlter door and lift it out, then remove HEPA Filter. To reinstall, insert HEPA ﬁlter into unit and replace the ﬁlter door.

CLEAN HEPA FILTER

EVERY YEAR

To remove collected debris from Lint Screen, press top release button and lift handle to open. Gently brush lint screen to clean.

To reinstall, place bottom of dust cup into pod and then tilt until it clicks into place.

REPLACING FILTERS

Follow the previous instructions for removing ﬁlters. The Pre-Motor Filter should be replaced every

2.5 years. The HE PA Filter should be replaced ever y 3 years .

Replacement Pre-Motor Foam & Felt Filter Kit

Replacement HEPA Filter

XFF5160

XFFK560

NOTE: To order replacement parts and filters, visit sharkaccessories.com.

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CLEANING THE BRUSHROLL

Self-Cleaning Brushroll

The self-cleaning brushroll automatically removes hair. If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught behind the brushroll. To access the brushroll, open the locks on the bottom of the ﬂoor nozzle.

CHECKING FOR BLOCKAGES

Using a coin, turn locks counterclockwise, then open the cover to access Brushroll. NOTE: Cover hinges open but is not completely removable.

DEBRIS WRAPPED AROUND BRUSHROLL DEBRIS INTAKE

Clean o any debris on the bristles.

If you run over a hard or sharp object or notice a noise change while vacuuming, check for

NOTE: If any hair is wrapp ed arou nd the br ushro ll, extending cleaning time will allow the self-cleaning brush roll to remove it for you. If som e ﬁber s remain wrapped around brushroll after continued use, carefully cut deb ris with scissor s and remove.

blockages or objects caught behind the brushroll.

Clear away any dust, dirt, or blockages in Debris Intake.

To close the cover, push down until it clicks into place, then close the locks with a coin.

Detach hose from vacuum pod, and check hose and opening on back of pod for blockages.

Detach wand from ﬂoor nozzle, tilt nozzle neck back, and check opening for blockages.

Detach dust cup from vacuum pod. Empty dust cup, remove debris from lint screen, and check for blockages.

Detach wand from ﬂoor nozzle and handle, and check both ends for blockages.

Detach handle from wand and hose from the vacuum pod, and check openings for blockages.

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AVAILABLE ACCESSORIES TROUBLESHOOTING

Duster Crevice Tool

Two cleaning tools in one. The crevice tool gives you extended cleaning reach for small spaces, while the soft dusting brush cleans a multitude of surfaces.

Hair Removal Multi-Tool

A single convertible tool for cleaning tough pet messes two ways: Use the sti bristle brush to remove stubborn hair from carpets, or take o the bristles to reveal an upholstery tool perfect for cleaning couches and bedding.

Wide Upholstery Tool

The wide cleaning path helps remove pet hair, dust, and large debris from mattresses, couches, curtains, lampshades, and other delicate upholstered surfaces.

Self-Cleaning Pet Power Brush

Tackles pet hair and ground-in dirt from above-ﬂoor areas like carpeted stairs and upholstery, while actively removing hair wrap as it cleans.

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and air-drying the

ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any

blockages found.

(Refer to Checking for Blockages section for more information.)

• If any hair, string, or carpet ﬁbers are wrapped around the brushroll, extend cleaning time to

allow the self-cleaning brushroll to remove them. – If some hair or ﬁbers remain wrapped around brushroll after continued use, remove the

Vacuum is not picking up debris. No suction or light suction.

ﬂoor nozzle cover and carefully cut debris with scissors and remove from brushroll. See Cleaning the Brushroll section for more information.

Vacuum lifts area rugs.

• Make sure Power/Surface switch is set to Hard Floor (setting I).

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn

edges.

• To minimize suction, slide Suction Control to MIN.

Brushroll does not spin.

• If the Brushroll Indicator Light turns red, immediately turn o and unplug the vacuum.

Remove pod from ﬂoor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum,

and turn on power.

• With the power on, recline the handle, which will automatically turn on the brushroll.

• Ensure that the Power/Surface switch is set to Carpet (position II) for brushroll to spin.

Vacuum turns o on its own or indicator light ﬂashes red.

This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the thermostat will automatically turn the suction motor o. Perform the following steps to restart thethermostat:

1. Turn vacuum o and unplug it.

2. Empty dust cup and clean ﬁlters (see Emptying the Dust Cup and Cleaning the Filters).

3. Check for blockages in hose, accessories, and inlet openings.

4. Allow unit to cool for a minimum of 45 minutes.

5. Plug in vacuum and turn it on with the Power/Surface switch.

Under-Appliance Wand

Clean under and behind hard-to-move

appliances and furniture with this adjustable 36” tool. Flip the extension piece over to clean the underside of appliances.

NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration. To order additional accessories, visit sharkaccessories.com.

For all other issues, please call Customer Service 1-800-798-7398.

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FIVE (5) YEAR LIMITED WARRANTY

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is

not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period

of ﬁve (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to ﬁve (5) years from the original purchase date.

2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of wearable parts (such as foam ﬁlters, HEPA ﬁlters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement par ts are available for purchase at sharkaccessories.com.

2. Any unit that has been tampered with or used for commercial purposes.

3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the ﬁlters), or damage due to mishandling in transit.

4. Consequential and incidental damages.

5. Defects caused by repair persons not authorized by SharkNinja . These defects include damages caused in the process of shipping , altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.

6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com for product care and maintenance self-help. Our Customer Service Specialists are also available at 1- 800 -798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1- 80 0-798-7398 to initiate a warrant y claim . You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

registeryourshark.com

Scan QR code using

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RECORD THIS INFORMATION

Model Number:

Serial Number:

Date of Purchase:

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(Keep receipt)

Store of Purchase:

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TECHNICAL SPECIFICATIONS

Voltage: 120V, 60Hz

Watts: 850W

Amps: 6.7A

Beneﬁts of registering your product and creating an account:

• Get easier, faster product support and access to warranty information

• Access troubleshooting and product care instructions

• Be among the ﬁrst to know about exclusive product promotions

TIP: You can ﬁnd the model and serial numbers on the QR code label on the bottom of the back of the vacuum pod.

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PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner’s Guide is designed to help you get a complete understanding of your new Shark® Rotator® Lift-Away® Pet with Self-Cleaning Brushroll.

SharkNinja Operating LLC US: Needham, MA 02494 CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398 sharkclean.com

Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change without notice.

For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents

QU573�Series�IB�EN�MP�Mv2 PRINTED IN CHINA

Shark QU573Q User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual