Shark NV770 User Manual

Lift-Away Speed

NV770

Series

INSTRUCTIONS

™

sharkclean.com

THANK YOU

for purchasing the Shark® Lift-Away Speed

™

CONTENTS

TIP: You can find

the model and serial
numbers on the QR
code label which is
located on the back of
your unit behind the
dust cup.

TIP: You can find the
model number on the
rating label located on
the back of your unit.

TIP: You can locate
the date code on one
of the prongs of the
power cordplug.

REGISTER YOUR PURCHASE

registeryourshark.com

Scan QR code using mobile device

RECORD THIS INFORMATION

Model Number: ������������������������������

Date Code: ����������������������������������

Date of Purchase (Keep receipt): ����������������

Store of Purchase: ����������������������������

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz

Watts: 900W

Amps: 7.5 A

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Getting to Know Your Shark® Lift-Away Speed™ � � � � � � � � � � � � 5

Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �7

Using Your Vacuum in Upright Mode � � � � � � � � � � � � � � � � � � � � 9

What Does the Brushroll Indicator Light Mean? . . . . . . . . . . . . . 9

Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � 11

The Benefits of Suction Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using Your Vacuum in Lift-Away

Lift-Away Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Compatible Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15

Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17

Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Maintaining the Brushroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Maintaining the Soft Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Checking the Nozzle for Blockages . . . . . . . . . . . . . . . . . . . . . . . 20

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �22

®

Mode � � � � � � � � � � � � � � � � � 13

PLEASE READ CAREFULLY AND KEEP FOR
FUTURE REFERENCE�

If you have any questions, please visit
sharkclean.com.

1 2sharkclean.com

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, fire, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following
instructions� This unit contains electrical connections and moving parts that
potentially present risk to the user�

THE MOTORIZED FLOOR NOZZLE,

WAND, AND HANDLE CONTAIN
ELECTRICAL CONNECTIONS:

• These are NOT serviceable parts.

• DO NOT use to vacuum any liquids.

• DO NOT immerse in water.

• DO NOT use if handle/wand/hose is
damaged, cut, or punctured

When using an electrical appliance,

basic precautions should always be
followed, including the following:

1 Inspect power cord and plug for any

damage before use. DO NOT use
vacuum cleaner with a damaged
cord or plug. Turn o all controls
before plugging in or unplugging the
vacuum cleaner. Store your vacuum
cleaner with the power cord secured
around the two cord hooks.

2 DO NOT use outdoors or on wet

surfaces. Use only on dry surfaces.

3 Unplug from electrical outlet when

not in use and before servicing.

4 If vacuum cleaner is not working

as it should, or has been dropped,
damaged, left outdoors, or immersed
in water, return it to SharkNinja
Operating LLC for examination,
repair, or adjustment.

5 The hose contains electrical wires.

DO NOT use when damaged, cut, or

punctured.

6 DO NOT pull or carry vacuum cleaner

by the cord or use the cord as a handle.

.

7 DO NOT unplug by pulling on cord.

Grasp the plug, not the cord.

8 DO NOT handle plug or vacuum

cleaner with wet hands.

9 DO NOT run the vacuum cleaner over

the power cord, close a door on the
cord, or pull the cord around sharp
corners.

10 The use of an extension cord is NOT

recommended.

11 DO NOT leave vacuum cleaner

unattended when plugged in.

12 Keep cord away from heated

surfaces.

13 Always turn o the vacuum cleaner

before connecting or disconnecting
either the hose
or the motorized nozzle.

GENERAL USE

14 Use only as described in this manual.

15 Keep the vacuum cleaner moving

over the carpet surface at all times to
avoid damaging the carpet fibers.

16 DO NOT place vacuum cleaner on

unstable surfaces such as chairs or
tables Lift-Away
footing to avoid risk of injury.

17 DO NOT put any objects into

openings. DO NOT use with any
opening blocked; keep free of dust,
lint, hair, and anything that may
reduce airflow.

®

mode requires stable

18 DO NOT allow young children to

operate the appliance or use as a toy.
Close supervision is necessary when
any appliance is used near children.

19 DO NOT use without Soft Roller, dust

cup, and all filters in place.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

20 Make sure that all filters and Soft

Roller are thoroughly dry after
routine cleaning.

21 Make sure that dust cup and all

filters are in place after routine
maintenance.

22 Make sure accessories are free of

blockages.

®

23 Only use Shark

accessories (failure to do so will void
thewarranty).

HOSE ATTACHMENTS

24 DO NOT use if airflow is restricted.

If the air paths or the motorized
floor nozzle become blocked, turn
the vacuum cleaner o and unplug
from electrical outlet. Remove all
obstructions before you turn on the
unitagain.

25 Keep cleaning tools and hose suction

openings away from hair, face, fingers,
uncovered feet, or loose clothing.

GENERAL CLEANING

26 DO NOT vacuum up large objects.

27 DO NOT vacuum up hard or sharp

objects such as glass, nails, screws,
or coins that could damage the
vacuum cleaner.

-brand filters and

28 DO NOT vacuum up drywall dust,

fireplace ash, or embers. DO NOT use
as an attachment to power tools for
dust collection.

29 DO NOT vacuum up smoking or

burning objects such as hot coals,
cigarette butts, or matches.

30 DO NOT vacuum up flammable or

combustible materials (e.g., lighter
fluid, gasoline, or kerosene)
or use vacuum in areas where they
may be present.

31 DO NOT vacuum up toxic solutions

(e.g., chlorine bleach, ammonia, or
drain cleaner).

32 DO NOT use in an enclosed space

where vapors are present from
paint, paint thinner, moth-proofing
substances, flammable dust, or other
explosive or toxic materials.

33 DO NOT vacuum up any liquids.

34 DO NOT immerse vacuum cleaner in

water
or other liquids.

35 Use extra care when cleaning on

stairs.

POLARIZED PLUG

To reduce the risk of electric shock, this
vacuum cleaner has a polarized plug
(one blade is wider than the other). As
a safety feature, this plug will fit into a
polarized outlet only one way. If the plug
does not fit fully into the outlet, reverse
the plug. If it still does not fit, contact a
qualified electrician. DO NOT force into
outlet or try to modify to fit.

SAVE THESE INSTRUCTIONS

3 4sharkclean.com

Carpet

Hard Floor

GETTING TO KNOW YOUR SHARK® LIFT-AWAY
SPEED

WELCOME!

Congratulations on
your purchase. Use
this Owner’s Guide to
learn about your
new vacuum’s great
features.

™

PARTS

A Hose

B Suction Control

C Handle Release Latch

D Upper Cord Hook

E Power/Surface Selector

F Lift-Away® Button/Release Wand

Button

G Wand

H Dust Cup Release Latch

I Dust Cup Emptying Buttons

J Lower Cord Hook

K Motorized Floor Nozzle

L Brushroll Indicator Light

M Headlights

N Brushroll Garage Access Buttons

A

B

F

D

E

H

I

N

M

L

C

G

J

K

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ASSEMBLING YOUR VACUUM

Cord Care: Rotate

hook down to unwind
cord.

To store, wrap cord
around hooks.

STEP 1 STEP 2 STEP 3 STEP 4

(Click)

(Click)

(Click)

(Click)

Use cord clip located
on the side of wand
to hold cord in place
while vacuuming.

1 Place pod on nozzle.

7 8sharkclean.com

2 Wand clicks into pod. 3 Handle clicks into top of wand, and

hose connects to pod with a click.

4 Tools sit on holders. Clip hose to

wand.

Carpet

Hard Floor

Carpet

Hard Floor

USING YOUR VACUUM IN UPRIGHT MODE

BRUSHROLL
INDICATOR LIGHT

GREEN

Brushrolls spinning.

RED

Brushroll jam.

NO LIGHT

Vacuum is o.

STEP 1 STEP 2 STEP 3

1 Plug in cord, tilt handle back. HARD FLOOR SETTING

2 Slide selector to Hard Floor, press button

for power. Brushrolls will spin slowly.

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CARPET SETTING

3 Slide selector to Carpet, press button

for power. Brushrolls will spin faster.

NOTE: For deep cleaning per ASTM F 608

(embedded dirt in carpets) please ensure
Power/Surface Selector is set to Carpet setting,
with the suction control closed.

USING YOUR VACUUM IN ABOVE-FLOOR MODE

THE BENEFITS OF
SUCTION CONTROL

Suction Control is a
way for you to adjust
suction power when you
are using dierent tools
or vacuuming dierent
surfaces. For example, if
you are feeling resistance
while vacuuming thick
carpet or upholstery,
sliding the Suction Control
to MIN will help reduce
your push/pull eort.

STEP 1 STEP 2 STEP 3

1 To clean with handle

only, press latch to
remove.

11 12sharkclean.com

To clean with more

OR

reach, press button on
pod to release wand.

2 Attach desired accessories to the

wand or handle.

3 Suction Control is located on handle.

To decrease suction and reduce
resistance, slide toward MIN. Slide
toward MAX to increase.

USING YOUR VACUUM IN LIFT-AWAY® MODE

WHAT IS LIFT-AWAY?

Our Lift-Away feature
allows you to remove the
pod from the floor nozzle
to easily clean stairs and
above-floor areas with
accessories.

LIFT-AWAY CLEANING

1 Press Lift-Away button to release pod.

13 14sharkclean.com

2 Press latch to remove handle, or press

button to release wand.

3 Attach accessory to handle or wand.

COMPATIBLE ACCESSORIES

There are a variety of
accessories that are
compatible with this
vacuumseries.

Your Quick Start Guide
shows the select
accessories included with
your vacuum. To purchase
additional accessories, go
to sharkaccessories.com

A Pet Multi-Tool

A single tool that oers two ways to battle tough

pet messes: first, a sti bristle brush removes
stuck-on debris. Then take o the bristles to reveal
an upholstery tool for cleaning stubborn pet hair.

B Duster Crevice Tool

Two cleaning tools in one. The crevice tool provides

extended reach into small spaces, while the dusting
brush cleans a multitude of surfaces.

C Pet Power Brush

Designed to remove pet hair and ground-in dirt from

carpeted stairs and upholstery.

A

B

C

15 16sharkclean.com

MAINTENANCE

RECOMMENDED
FILTER CLEANING
SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt)
XFF600
Clean every 3 months.

Post-Motor Filter

(HEPA)
XHF600
Clean once a year.

STEP 1 STEP 2

FOAM FILTER

FILTER FRAME

To keep your vacuum’s
suction power optimal,
follow these instructions.
Make sure unit is o and
cord is unplugged.

Hand wash filters
only with water to
prevent damage from
cleaning chemicals.
Allow ALL filters to
air-dry completely
before replacing
them in the vacuum
to prevent liquid from
being drawn into
electricparts.

IMPORTANT: DO
NOT use soap when

cleaning the filters.
DO NOT scrub HEPA
filter material.

NOTE: Clean the dust
screen inside the dust
cup as required.

EMPTYING THE DUST CUP

1 Empty dust cup when

debris reaches MAX fill
line. Remove by pulling
up on latches on dust
cup handle.

2 Hold dust cup over

trash and press
bottom release latch.
Turn dust cup over and
press top release latch
to empty.

FELT FILTER

CLEANING THE FILTERS

1 Pre-Motor (foam and felt):

With the dust cup removed, take
out the foam and felt filters and
rinse with water. Let filters air-dry
completely before reinstalling. Tap
loose dirt o filters between washes
asneeded.

HEPA

2 Post-Motor (HEPA):

To access the HEPA filter, reach
under the grill, pull the latch
forward, and pull the grill away
from the vacuum. Remove and rinse
the HEPA filter. Let filter air-dry
completely before reinstalling.

17 18sharkclean.com

MAINTENANCE

WARNING: To reduce
the risk of shock and
unintended operation,
turn power o and
unplug unit before
servicing�

MAINTAINING THE BRUSHROLL

1 To open garage, slide back both access buttons,

then lift o lid. Use scissors to remove debris
from brushroll.

2 To reinstall lid, insert tabs into slots. Press down

on both sides of lid until it clicks into place. If
headlights flash, press down on both sides
of lid until it is closed completely.

19 20sharkclean.com

MAINTAINING THE SOFT ROLLER

1

To open garage, slide back both access
buttons, then lift o lid. Lift out Soft
Roller by the PULL tab. Clear debris
from roller and roller housing.

2

Wash the Soft Roller as needed, using
only water. Air-dry completely for at
least 24 hours before reinstalling

.

3 Reinstall lid. See Step 2 of “Maintaining

the Brushroll.”

CHECKING THE NOZZLE FOR BLOCKAGES
1 Tilt neck of motorized floor nozzle

back to straighten the airway. Open
the brushroll garage lid, and clear
away any blockages.

TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE CONT�

WARNING: To reduce the risk of shock and unintended operation, turn
power o and unplug unit before servicing�

Vacuum is not picking up debris� No suction or light suction�

(Refer to Maintenance section for more information�)

• Check filters to see if they need cleaning. Follow instructions for rinsing and

drying the filters
before reinstalling in the vacuum.

• Dust cup may be full; empty dust cup.

• Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if

required.

• Remove any string, carpet fibers, or hair that may be wrapped around the

brushroll.

Vacuum lifts area rugs�

• Turn o unit to disengage the brushroll.

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately

sewn edges.

• To minimize suction, slide Suction Control toward MIN. See the Suction Control

section for more information.

Brushroll and/or Soft Roller does not spin or the Brushroll Indicator Light
turnsred�

•

If Brushroll Indicator Light on the floor nozzle turns red, the brushroll and/or Soft Roller
have stopped spinning. Immediately turn o and unplug vacuum. Check hose, hose
connections, nozzle, and accessories for blockages.
Clear any blockages, then plug in vacuum and press Power/Surface Selector.

• If Brushroll Indicator Light on the floor nozzle is green, the blockage has been

successfully cleared. If the light is
still red, please contact Customer Service at 1-800-798-7398.

• If nozzle headlights are flashing, this means the brushroll garage is not completely

closed. Turn o and unplug
the vacuum. Ensure the brushroll garage is locked by inserting the tabs on the lid into
the slots, then pressing
down on both sides of the lid until it clicks into place.

• With the power on, recline the handle, which will automatically turn on the brushrolls.

Brushroll Garage will not close�

• Make sure the Soft Roller was reinserted correctly and press down firmly on both
sides of the garage
lid until it clicks into place.

Vacuum turns o on its own or Brushroll Indicator Light flashes red�

• This vacuum is equipped with a motor-protective thermostat. If your vacuum
overheats, the thermostat
will automatically turn the suction motor o. Perform the following steps to restart
thethermostat:

1. Turn vacuum o and unplug it.

2. Empty dust cup and clean filters (see Maintenance section).

3. Check for blockages in hose, accessories, and inlet openings.

4. Allow unit to cool for a minimum of 45 minutes.

5. Plug in vacuum and turn it on.

6. Restart the unit in either the Hard Floor or Carpet setting.

Note: If vacuum still does not start, contact Customer Service at 1-800-798-7398.

Brushroll and/or Soft Roller does not spin or the Brushroll Indicator Light
turns green�

• Make sure brushroll garage lid is firmly locked into position on both side.

21 22sharkclean.com

FIVE (5) YEAR
LIMITED WARRANTY

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC.

Warranty coverage applies to the original owner and to the original product only and is not
transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 5
years from the date
of purchase when it is used under normal household conditions and maintained according to the
requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covered in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole
discretion, will be repaired
or replaced for up to 5 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months
following the receipt date of the replacement unit or the remainder of the existing warranty,
whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the unit with
one of equal or greater value.

What is not covered in my warranty?

Our Customer Service/Product Specialists are available to provide all the warranty service options
available to you, including
the possibility of upgrading to our VIP Warranty Ser vice Options for select product categories.

1. Normal wear and tear of wearable parts such as foam filters, HEPA filters, pads etc., which require
regular maintenance and/or replacement to ensure the proper functioning of your unit are not covered
by this warranty.

2. Any unit that has been tampered with or used for commercial purposes.

3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement.
A fee of $19.95 for return shipping costs will be charged at the time of return shipment of the
repaired or replacement unit.

4.

Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.

5. Consequential and incidental damages.

6. Defects caused by or resulting from damages from shipping or from repairs, service, or alteration
to the product or any of its parts which have been performed by a repair person not authorized
by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your unit/How to get service

If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit sharkclean.com for product care/maintenance self-help. Our Customer Service
and product specialists are also available
at 1-800-798-7398 to assist with product support and warranty service options.

How to initiate a warranty claim

You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you must
call 1-800-798-7398
to initiate a warranty claim. Return and Packing Instruction information will be provided at that time.

For Customer Service hours, visit sharkclean.com.

Replacement parts are available for purchase at sharkclean.com. For more information on which parts
are classified as wearable and non-wearable, please visit sharkclean.com/warranty.

This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.

NOTES

23 24sharkclean.com

NOTESNOTES

25 26sharkclean.com

SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean�com

Illustrations may dier from actual product. We are constantly striving to improve
our products; therefore
the specifications contained herein are subject to change withoutnotice.

LIFT-AWAY and SHARK are registered trademarks of SharkNinja Operating LLC.

LIFT-AWAY SPEED is a trademark of SharkNinja Operating LLC.

For SharkNinja U.S. Patent information, visitsharkninja.com/USPatents.

© 2018 SharkNinja Operating LLC
NV770�Series�IB�REV�Mv1
PRINTED IN CHINA

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