This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of electrical and
electronic equipment (WEEE).
This marking indicates that this product should not be disposed with other household
wastes throughout the EU. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material sources. To return your used device, please use the return
and collection systems or contact the retailer where this product was purchased. They
can take this product for environmental safe recycling.
This appliance complies with the European directives for electromagnetic compatibility (EMC)
2014/30/EU and its revisions, as well as Low Voltage Directive (LVD) 2014/35/EU and its revisions.
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Page 4
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
WARNING
This appliance is not intended for use by persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning the use of the appliance bu a
person responsible for their safety. Children shall not use or play with appliance.
close supervision is necessary to keep appliance out of reach of children during
use.
CAUTION: THE POWER NOZZLE,
WAND, AND HANDLE CONTAIN
ELECTRICAL CONNECTIONS:
• These are not serviceable parts.
• Do not use to suck up water.
• Do not immerse in water for cleaning.
•
The handle/wand should be checked
regularly and must not be used if damaged.
1
Inspect supply cord and plug for any
damage before use. If the supply cord is
damaged, it must be replaced by SharkNinja
Operating LLC, its service agent or similarly
qualified persons in order to avoid a hazard.
DO NOT use vacuum cleaner with a
damaged or plug. Turn off all controls before
plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the
supply cord secured around the two cord
hooks.
2 DO NOT use outdoors or on wet surfaces.
Use only on dry surfaces.
3 The plug must be removed from
the socket-outlet before cleaning or
maintaining the appliance.
4 If vacuum cleaner is not working as it
should, or has been dropped, damaged,
left outdoors, or dropped into water,
return it to Euro-Pro Europe Limited for
examination, repair, or adjustment.
5 The hose contains electrical wires. DO NOT
use when damaged, cut, or punctured.
6 DO NOT pull or carry vacuum cleaner by
the cord or use the cord as a handle.
7 DO NOT unplug by pulling on cord. Grasp
the plug, not the cord.
8 DO NOT handle plug or vacuum cleaner
with wet hands.
9 DO NOT run the vacuum cleaner over the
power cord, close a door on the cord, or
pull the cord around sharp corners.
10 The use of an extension cord is NOT
recommended.
11 DO NOT leave vacuum cleaner unattended
when plugged in.
12 Keep cord away from heated surfaces.
13
Always turn off the vacuum cleaner before
connecting or disconnecting motorised nozzle.
GENERAL USE
14 Use only as described in this manual.
15 Keep your work area well lit.
16 Keep the vacuum cleaner moving over
the carpet surface at all times to avoid
damaging the carpet fibers.
17 DO NOT place vacuum cleaner on unstable
surfaces such as chairs or tables.
18 DO NOT put any objects into openings. DO
NOT use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce airflow.
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Page 5
19 DO NOT allow the appliance to be used by
children. Close attention is necessary when
used near children. This is not a toy.
20 DO NOT use without dust cup and/or filters
in place.
DUST CUP/FILTERS/ACCESSORIES
Before turning on the vacuum:
21 Make sure that all filters are thoroughly dry
after routine cleaning.
22 Make sure that dust cup and all filters are
in place after routine maintenance.
23 Make sure accessories are free of
blockages.
24 Only use Shark
accessories (failure to do so will void
thewarranty).
HOSE ATTACHMENTS
25 DO NOT use if airflow is restricted. If the air
paths or the motorised floor nozzle become
blocked, turn the vacuum cleaner off and
unplug from electrical outlet. Remove
all obstructions before you turn on the
unitagain.
26 Keep the end of the hose and accessory
openings away from face and body.
27 Keep cleaning tools and hose suction
openings away from hair, face, fingers,
uncovered feet, or loose clothing.
®
-brand filters and
28 Only use manufacturer’s recommended
attachments.
GENERAL CLEANING
29 DO NOT vacuum up large objects.
30 DO NOT vacuum up hard or sharp objects
such as glass, nails, screws, or coins that
could damage the vacuum cleaner.
31 DO NOT vacuum up drywall dust,
fireplace ash, or embers. DO NOT use
as an attachment to power tools for dust
collection.
32 DO NOT vacuum up smoking or burning
objects such as hot coals, cigarette butts,
or matches.
33 DO NOT vacuum up flammable or
combustible materials (e.g., lighter fluid,
gasoline, or kerosene) or use vacuum in
areas where they may be present.
34 DO NOT
chlorine bleach, ammonia, or drain cleaner).
35 DO NOT use in an enclosed space
where vapours are present from paint,
paint thinner, moth-proofing substances,
flammable dust, or other explosive or toxic
materials.
36 DO NOT vacuum up any liquids.
37 DO NOT immerse vacuum cleaner in water
or other liquids.
38 Use extra care when cleaning on stairs.
vacuum
up toxic solutions (e.g.,
SAVE THESE INSTRUCTIONS
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Page 6
GETTING TO KNOW
YOUR SHARK® LIFT-AWAY™
WELCOME!
Congratulations on
your purchase. Use
this Owner’s Guide to
learn about your new
vacuum’s great features.
From assembly to use
to maintenance, you will
find it all in here.
50800 862 0453
MAIN UNIT
A Hose
B Suction Control
C Handle Release Latch
D Upper Cord Hook
E Power/Surface Selector
F Lift-Away™ Button
G Wand
H Release Wand Button
I Dust-Cup Release Latch
J Lower Cord Hook
K Motorised Floor Nozzle
L Brushroll Indicator Light
M Headlights
N Brushroll Access Buttons
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A
B
C
D
E
Carpet
Hard Floor
F
G
H
I
J
L
Access
M
Brushroll
ess
c
Ac
ushroll
Br
K
N
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ASSEMBLING
YOUR VACUUM
TIP: For quick cord
access, rotate upper hook
down and remove cord.
TIP: To store your
vacuum, wrap cord
around cord hooks.
STEP 1STEP 2
TIP:
Use cord clip located
on the side of wand to
hold cord in place while
vacuuming.
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1 Place the pod onto
floornozzle.
2 Slide wand into base
ofpod.
Page 9
STEP 3STEP 4
OR
3 Insert handle into top of wand. Then attach
hose to hose connector on base of pod.
4 Insert tools into accessory holder, then
secure the hose to the hose clip by
pushing the knob into its socket.
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Page 10
USING YOUR VACUUM
IN UPRIGHT MODE
WARNING: DO
NOT use to vacuum
up drywall dust,
fireplace ash, or
embers. DO NOT use
as an attachment to
power tools for dust
collection.
WHAT DOES THE
BRUSHROLL INDICATOR
LIGHT MEAN?
Solid Green
The brushroll is on and
working as it should.
Solid Red
There is a jam in the brushroll
area. Turn your vacuum off
and remove the blockage.
No Light
The vacuum is off. To turn it
on, press the POWER button
and put in either carpet or
hard floor mode.
STEP 1
90800 862 0453
1 Plug power cord into outlet. Place foot on floor nozzle
andtilt handle back.
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STEP 2STEP 3
Carpet
Hard Floor
2 Slide the power button to Hard Floor
setting, then press down to clean hard floor
surfaces, area rugs, or above floor. The
brushroll will not spin in this mode.
Carpet
Hard Floor
3 Slide the power button to Carpet setting
and press down to clean carpets. The
brushroll will spin fast in this mode for a
deep carpet clean.
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Page 12
USING YOUR VACUUM
IN ABOVE-FLOOR MODE
THE BENEFITS OF
SUCTION CONTROL
Suction Control is a way for
you to adjust suction power
when you are using different
tools or vacuuming different
surfaces. For example, if
you are feeling resistance
while vacuuming thick carpet
or upholstery, opening the
suction control to MIN will help
reduce your push/pull effort.
STEP 1
110800 862 0453
1 To clean within short
reach, push handle latch
down, then lift the handle
up off of the wand.
OR
Press Release Wand button
on pod when you need to
clean with a longer reach.
Page 13
STEP 2STEP 3
2 Attach desired accessory to the wand or
handle.
3 Located at the base of the top handle,
Suction Control offers variable suction
based on your needs. Slide toward MIN to
decrease suction, and slide toward MAX to
increase suction.
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Page 14
USING YOUR VACUUM IN
LIFT-AWAY™ MODE
WARNING: Lift-Away
mode requires stable
footing. Using LiftAway mode without
stable footing may
result in personal injury.
TIP: Hold pod in hand
when cleaning in Lift-Away
mode.
WHAT IS LIFT-AWAY?
Our Lift-Away feature allows
you to remove the pod from
the floor nozzle to easily clean
stairs, above-floor areas with
accessories, or hard floors with
the hard-floor attachments.
130800 862 0453
LIFT-AWAY CLEANING
1 Press LIFT-AWAY to lift pod off floor nozzle.
Page 15
2 To remove the wand from the pod, press the
Release Wand button. To release the handle
only, push the handle latch down and lift
handle up.
3 Attach desired cleaning tool to the end of
handle or wand.
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Page 16
COMPATIBLE ACCESSORIES
There are a variety of
accessories that are compatible
with this vacuumseries.
Your Quick Start Guide shows
the select accessories that are
included with your model.
To purchase additional
accessories, go to
sharkclean.eu
A Upholstery Tool
Remove pet hair and dust from curtains and other delicate
fabrics and upholstery.
B 2 in 1 Crevice Dusting
Combination dusting brush and crevice tool.
C Pet Power Brush
Designed for removal of pet hair and ground-in dirt from
carpeted stairs and upholstery.
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Page 17
A
B
C
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Page 18
MAINTENANCE
To keep your vacuum’s
suction power optimal, follow
these instructions. Make
sure unit is off and cord is
unplugged.
WARNING: To reduce
the risk of shock and
unintended operation,
turn power o and
unplug unit before
servicing.
Hand wash with
water only to prevent
damage from
cleaning chemicals.
Allow ALL filters
to dry completely
before replacing
in the vacuum to
prevent liquid from
being drawn into
electricparts.
IMPORTANT: Do not use
soap when cleaning the
HEPA filter.
STEP 1STEP 2
RECOMMENDED
FILTER CLEANING
SCHEDULE:
Pre-Motor Filter Kit
(Foam & Felt)
Clean every 3 months.
Post-Motor Filter
(HEPA)
Clean once a year.
170800 862 0453
EMPTYING THE DUST CUP
1 Lift the dust cup off the
pod by pulling up on the
release latches on the
sides of the dust cup
handle.
2 Hold dust cup over a trash
bin and press the bottom
dust-cup release latch.
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STEP 3
PRE-MOTOR
Foam filter
Filter frame
Felt filter
POST-MOTOR
NOTE: To remove the
pre-HEPA filter frame,
pull on either of the bars
indicated by the arrows.
3 Press top dust-cup
release latch to access
dust screen and remove
built-up debris asrequired.
CLEANING THE FILTERS
1 Pre-Motor
(foam and felt):
With the dust cup
removed, take out the
foam and felt filters, and
rinse with water. Tap loose
dirt off filters between
washes asneeded.
2Post-Motor (HEPA):
To access the HEPA filter,
reach under the grill, pull
the latch forward, and
pull the grill away from
the vacuum.
Remove the filter
assembly, then remove
the black foam filter and
plastic frame from the
assembly. Rinse both
HEPA filter and black
foam filter and allow to
air dry completely before
replacing. To assemble,
place the foam onto the
HEPA then place the
frame on top.
Hand wash only.
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Page 20
MAINTENANCE
WARNING: To reduce
the risk of shock and
unintended operation,
turn power o and
unplug unit before
servicing.
NOTE: Remove dust cup,
wand, and floor nozzle
and check all dust-cup
intake openings.
NOTE: Remove the
handle from the extension
wand and check for
blockages.
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CHECKING FOR BLOCKAGES
FLOOR NOZZLE
1 Tilt neck of floor nozzle back to straighten the airway and
open the Brushroll Garage door. To clear a blockage, insert
a long object such as a wooden spoon into the nozzle
connector.
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STEP 1
Brushroll
Access
Brushroll
Access
STEP 2STEP 3
PULL
Brushroll
Access
Brushroll
Access
CLEANING THE BRUSHROLL
1 Press Brushroll Access
buttons to pop up the
garage door.
2 Lift the brushroll out by the
tab on the left side.
3 Remove any string, hair
or debris that may be
wrapped around the
brushroll.
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Page 22
TROUBLESHOOTING
GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn
power o and unplug unit before servicing.
Vacuum is not picking up debris. No suction or light suction.
(Refer to Maintenance section for more information.)
• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters
before re-inserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if required.
• Remove any string, carpet fibres, or hair that may be wrapped around the brushroll.
Vacuum lifts area rugs.
• Turn off unit to disengage the brushroll. Slide the Power/Surface Selector to the Hard Floor
setting to clean with the brushroll off.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• To minimise suction, refer to Suction Control section for more information.
Brushroll does not spin.
• If Brushroll Indicator Light on the floor nozzle turns red, the brushroll has stopped spinning.
Immediately turn off and unplug vacuum and remove blockage before reconnecting and
turning vacuum back on.
• With the power on, recline the handle, which will automatically turn on the brushroll.
Brushroll Garage will not close.
• Make sure the brushroll was reinserted correctly with the word “PULL” on the endcap facing up.
Vacuum turns o on its own or Brushroll Indicator Light flashes red.
• This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the
thermostat will automatically turn the suction motor off. Perform the following steps to restart
thethermostat:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Maintenance section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
6. Restart the unit in either the Hard Floor or Carpet setting.
Note: If vacuum still does not start, contact Customer Service at 0800 862 0453.
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Page 23
WARRANTY TERMS
AND CONDITIONS
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your
“statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so confident about the quality
of our products that we give you an additional manufacturer’s warranty of up to five years upon registration with Shark. Offer
valid only in United Kingdom and Republic of Ireland. These terms and conditions relate to our manufacturer’s warranty only
– your statutory rights are unaffected.
The conditions below describe the prerequisites and scope of our warranty. They do not affect your statutory rights or the
obligations of your retailer and your contract with them.
Shark® Guarantees
A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly
for as long as possible. The guarantee it comes with is an important consideration - and reflects how much confidence the
manufacturer has in its product and manufacturing quality.
Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862 0453) is open
from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll
also find online support at sharkclean.eu/uk.
How do I register my extended Shark guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about
your machine:
• Date you purchased the machine (receipt or delivery note)
• To register online, please visit sharkclean.eu/uk/register-guarantee
• Serial number
IMPORTANT
• Both the 12 months and the extended 4 years guarantee will only cover your product from the date of purchase.
• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify
the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.
What are the benefits of registering my free Shark guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also receive tips and
advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark® technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
How long are new Shark machines guaranteed for?
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of five
years. (12 months plus an extended warranty of 4 years).
What is covered by the free Shark guarantee?
Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark guarantee is in
addition to your legal rights as a consumer.
What is not covered by the free Shark guarantee?
• Blockages – For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.
• Normal wear and tear such as brush bar, fuse, belt, batteries etc.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the
vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.
• Use of the vacuum cleaner for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Shark Genuine Components.
• Faulty installation (except where installed by Shark).
• Repairs or alterations carried out by parties other than Shark or its agents.
What happens when my guarantee runs out?
Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to
want to repair their vacuum cleaners after the warranty has elapsed. In this case please contact our free phone customer
service help line and ask about our out warranty program, on 0800 862 0453.
Where can I buy genuine Shark spares and accessories?
Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll find a full
range of Share spares, replacements and accessories for all Shark machines at sharkclean.eu.
Please remember that using non-Shark spares invalidates your guarantee.
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Page 24
Euro-Pro Europe Limited
Unit 15 Mariner Court
Calder Business Park
Wakefield, West Yorkshire, UK
Freephone 0800 862 0453
www.sharkclean.eu
Illustrations may differ from actual product. We are constantly striving to improve our
products; therefore the specifications contained herein are subject to change withoutnotice.
Shark is a registered trademark of Euro-Pro Europe Limited
Lift-Away is a trademark of Euro-Pro Europe Limited