Shark IF250UKT Instruction manual

Download

DuoClean™ Cord-Free Vacuum

IF200UK IF250UK

Series

INSTRUCTIONS

sharkclean.eu

0800 862 0453

THANK YOU

for purchasing the Shark® DuoClean™ Cord-Free Vacuum

registermyshark.co.uk

0800 862 0453

Scan QR code using mobile device

TIP: You can ﬁnd the model and serial numbers on the QR code label which is located on the bottom of the dust cup.

RECORD THIS INFORMATION

Model Number: ��

Date of Purchase (Keep receipt): ��

Store of Purchase: ��

TECHNICAL SPECIFICATIONS

Voltage: 25.2V

Watts: 300W

Amps: 11.9A

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This instruction manual is designed to help you get a complete understanding of your new Shark DuoClean Cord-Free Vacuum.

1 0800 862 0453

If you have any questions, please call the Customer Service line at 0800 862 0453.

CONTENTS

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting To Know Your Shark® DuoClean™ Cord-Free Vacuum . . . . . . . . . . . .6

Using Your Lithium ION Power Pack Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Charging Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � �7 Using the Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �7 Using the Lithium ION Power Pack Battery Charging Dock � � � � � � � � � � � � � � � � � 7 LED Battery Power Meter � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Recycling Your Lithium ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � �7

Assembling Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Flexology™ wand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Flexology Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9

Using Smart Response™ Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Choosing a Surface Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10 Choosing a Suction Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Using Your Vacuum in Above-Floor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Maintaining Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15 Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16 Maintaining the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17 Maintaining the Soft Roller � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18 Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Battery Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions. This unit contains electrical connections and moving parts that potentially present risk to the user. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capacity or lack of experience and knowledge, unless they have been given supervision or instruction.

THE DUOCLEAN™ FLOOR

NOZZLE, WAND, AND HANDHELD VACUUM CONTAIN ELECTRICAL CONNECTIONS:

• These are NOT serviceable parts.

• DO NOT use to vacuum any liquids.

• DO NOT immerse in water when cleaning.

•

If handheld vacuum/wand is damaged,

discontinue use.

1 To avoid ﬁre, explosion, or injury, inspect

Lithium ION Power Pack and chargers for any damage before use. DO NOT use vacuum cleaner with a damaged power pack or charger.

2 DO NOT use outdoors or on wet surfaces.

Use only on dry surfaces.

3 If vacuum cleaner is not working as it

should, or has been dropped, damaged, left outdoors, or immersed in water, return it to Euro-Pro Europe Limited for examination, repair, or adjustment.

4 DO NOT handle charger or vacuum

cleaner with wet hands.

5 DO NOT leave vacuum cleaner

unattended.

6 Keep power pack away from heated

surfaces.

7 Always turn off this appliance before

connecting or disconnecting ﬂoor nozzle.

8 Use only Shark chargers and batteries.

Other types of batteries may burst, causing injury and damage.

9 Use Lithium-ION Power Pack Charging

Dock on ﬂat, stable surfaces only.

10 DO NOT incinerate appliance, even if it is

severely damaged, as power pack may explode in a ﬁre.

GENERAL USE

11 DO NOT hang vacuum cleaner from wall

mount when Flexology mode.

12 Use only as described in this manual.

13 Keep your work area well lit.

14 Keep the vacuum cleaner moving over

the carpet surface at all times to avoid damaging the carpet ﬁbres.

15 DO NOT place vacuum cleaner on

unstable surfaces such as chairs or tables.

16 DO NOT put any objects into openings.

DO NOT use with any opening blocked;

keep free of dust, lint, hair, and anything that may reduce airﬂow.

17 DO NOT allow young children to operate

the appliance or use as a toy. Close supervision is necessary when any appliance is used near children. Cleaning and user maintenance shall not be made by children without supervision.

18 DO NOT use without Soft Roller, dust cup

door, and all ﬁlters in place.

™

Wand is in storage

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SAVE THESE INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE

19 DO NOT use if airﬂow is restricted; if the air

paths or the ﬂoor nozzle become blocked, turn off the vacuum cleaner and remove battery. Clear all obstructions before returning battery to vacuum and powering on again.

20 Keep ﬂoor nozzle away from hair, face,

ﬁngers, uncovered feet, or loose clothing.

21 Only use manufacturer’s recommended

attachments.

DO NOT charge power pack at temperatures below 50°F (10°C) or above 100°F (38°C). Charging voltage is not to exceed DC 29.45V, charging current is not to exceed 1200mA.

23 Store the appliance indoors. DO NOT use

or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

24 Make sure that all ﬁlters are thoroughly dry

after routine cleaning.

25 Make sure brushroll, Soft Roller, dust cup

door, and all ﬁlters are in place after routine maintenance.

26 Make sure accessories are free of

blockages and keep openings away from face and body.

27 Use only Shark

accessories. Using other brands will void warranty.

brand ﬁlters and

GENERAL CLEANING

28 DO NOT vacuum up hard or sharp objects

such as glass, nails, screws, or coins that could damage the vacuum cleaner.

29 DO NOT vacuum up drywall dust,

ﬁreplace ash, or embers. DO NOT use as an attachment to power tools for dust collection.

30 DO NOT vacuum up smoking or burning

objects such as hot coals, cigarette butts, or matches.

31 DO NOT vacuum up ﬂammable or

combustible materials (e.g., lighter ﬂuid, gasoline, or kerosene) or use vacuum in areas where they may be present.

DO NOT

chlorine bleach, ammonia, or drain cleaner).

33 DO NOT use in an enclosed space

where vapors are present from paint, paint thinner, moth-prooﬁng substances, ﬂammable dust, or other explosive or toxic materials.

34 DO NOT vacuum up any liquids.

35 DO NOT immerse vacuum cleaner in water

or other liquids.

36 Use extra care when cleaning on stairs.

CONTINUED ON PAGE 5

vacuum

up toxic solutions (e.g.,

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IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.

LITHIUM ION POWER PACK BATTERY

37 The Lithium ION Power Pack Battery is

the power source for the appliance. When the Lithium ION Power Pack Battery is connected to the appliance, DO NOT carry the appliance with your ﬁnger on the power button. DO NOT charge appliance with the power on.

38 Disconnect the Lithium ION Power Pack

Battery from the appliance before making any adjustments or troubleshooting. If the appliance is to be stored unused for a long period, the batteries are removed.

39 Use only Shark chargers

YLS0243A-U288080 / YLS0483A-U2880802 to charge. Use of incorrect charger may create a risk of ﬁre when used with Lithium ION Power Pack Battery.

40 Use appliance only with speciﬁcally

designated Lithium ION Power Pack Batteries. Use of any other battery packs may create a risk of injury and ﬁre.

41 When Lithium ION Power Pack Battery

is not in use, keep it away from all metal objects, such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of ﬁre or burns.

Under abusive conditions, liquid may be ejected from the power pack. Avoid contact with liquid, as it may cause irritation or burns. If contact occurs, ﬂush with water. If liquid contacts eyes, seek medical help.

43 DO NOT expose power pack or appliance

to ﬁre or temperature above 266°F (130°C) as it may cause explosion.

44 Follow all charging instructions and DO

NOT charge the power pack or appliance

outside of the temperature range speciﬁed in the instructions (see #22). Charging improperly or at temperatures outside of the speciﬁed range may damage the Lithium ION Power Pack Battery and increase the risk of ﬁre.

45 Appliance should only be serviced by a

qualiﬁed repair person using only identical replacement parts. To ensure safety, DO NOT modify or attempt to repair the appliance or the power pack yourself, except as indicated in the instructions for use and care.

46 Lithium ION Power Pack Battery should not

be stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life.

47 Lithium ION Power Pack Battery should not

be exposed to or submerged in any water, salt water, or other liquids.

SAVE THESE INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE

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GETTING TO KNOW YOUR SHARK® DUOCLEAN™ CORD-FREE VACUUM

WELCOME!

Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

NOTE: Your Lithium ION Power Pack Battery does not come fully charged. Prior to ﬁrst use, fully charge. During ﬁrst use, discharge fully to condition your Lithium ION Power Pack Battery. Failure to do so may cause LED indications to work incorrectly. Always store Lithium ION Power Pack Battery with a partial charge.

A B

Wand

Release

A Power Switch

B Battery Release

C Handheld Vacuum

D Lithium ION Power Pack

Battery

E Dust Cup Release

F Flexology™ Wand Release

G Flexology Storage Carry

Handle

H Flexology Wand Button

I Flexology Wand

J DuoClean Floor Nozzle

K Lower Wand Release

Pedal

L Brushroll Garage Release

Buttons

M Headlights

N Soft Roller

O Soft Roller Access Tab

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USING YOUR LITHIUM ION POWER PACK BATTERY

NOTE: Some charging

options may not be included with your vacuum.

To purchase additional or replacement Lithium ION Power Pack Batteries, chargers, and charging docks, visit sharkclean.eu

DID YOU KNOW?

The DuoClean™ ﬂoor nozzle has LED headlights that turn on automatically to illuminate the ﬂoor surface.

RECYCLING YOUR LITHIUM ION POWER PACK BATTERY

When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spentpower pack.

NOTE: Lithium-ION Power Pack takes approximately 3.5 hours for full charge.

NOTE: When used in handvac mode, the Lithium ION power Pack provides up to 22 minutes of runtime in EXTENDED RUNTIME setting and up to 10 minutes in MAX POWER setting.

INSTALLING YOUR LITHIUM ION Power Pack BATTERY

Slide the Lithium ION Power Pack Battery into the slot on the back of the handheld vacuum.

To remove, pinch the release tab and slide the Lithium ION Power Pack Battery out of the handheld vacuum.

CHARGING YOUR LITHIUM ION Power Pack BATTERY Using the LITHIUM ION Power Pack Battery Charger

Connect the Lithium ION Power Pack Battery Charger to the port on the side of the Lithium ION Power Pack Battery, then plug the charger into a wall outlet. The ION Power Pack Battery can be charged whether it is inside or outside the handheld vacuum.

Using the Lithium ION Power Pack Battery Charging Dock

ION

POW ER P AC K

Connect Lithium ION Power Pack Battery Charger to the Charging Dock. Place power pack onto dock, then connect charger to wall outlet.

LED BATTERY POWER METER In Use

As the Lithium ION Power Pack discharges, its 3 LED lights will gradually turn off in sequential order. When less than 5% of charge remains, the bottom LED light will ﬂash, indicating a charge is needed.

Full Charge

Mid Charge

Low Charge

Nearly Empty

No Charge

Charging

As the Lithium ION Power Pack Battery charges, the lights will ﬁrst blink and then illuminate steadily, in sequential order. All 3 lights will glow steadily upon receiving a full charge, and then turn off after a short period. This preserves long-term battery life and allows the battery to remain connected to the charger even after reaching full charge.

Low Charge

Mid Charge

Nearly Full

Full Charge

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ASSEMBLING YOUR VACUUM

STEP 1

CLICK

STEP 2

CLICK

1 Insert the wand into the DuoClean™ ﬂoor

nozzle, pressing it in until it clicks securely into place.

2 Insert the handheld vacuum into the top

of the wand, pressing it in until it clicks securely into place.

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USING THE FLEXOLOGY™ WAND

WAR NING: This

vacuum does not stand up on its own. Using the unit when it lacks stability may result in personal injury. To place in Flexology Storage mode, press the Flexology Wand button and gently fold the handheld vacuum down toward the ﬂoor nozzle.

TIP: The carry handle located below the handheld vacuum can also be used to assist in taking the vacuum in and out of Flexology Storage mode.

NOTE: Before vacuuming your delicate rugs or carpet, refer to the rug manufacturer’s recommended cleaning instructions.

USAGE

STORAGE

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?

Solid Green

The brushrolls are on and working as they should.

Solid Red

There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.

No Light

The brushrolls are off because the vacuum is off, or the nozzle is not correctly connected to the wand or handheld vacuum.

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1 To start vacuuming, press the Power button, then recline

the wand to start the brushrolls.

USING THE FLEXOLOGY WAND

To easily access hard-to-reach areas under furniture without

having to bend down, press the Flexology Wand button to position the wand to a lower angle.

FLEXOLOGY STORAGE

1 Press the Flexology Wand Lock Release button and gently

fold the handheld vacuum forward toward the ﬂoor nozzle until it locks in storage mode. Use the handle to carry the vacuum to its storage location.

To take the vacuum out of storage mode, press the Flexology Wand Lock Release button while lifting up the handheld vacuum. When straightened, the wand will lock in place.

USING SMART RESPONSE™ TECHNOLOGY

SMART RESPONSE TECHNOLOGY

The Smart Response Technology lets you select the ideal power setting and brushroll speed for each cleaning job.

CHOOSING A SURFACE SETTING

Carpet setting – For cleaning thick

pile carpets. Both brushrolls spin faster, working together to pick up debris below the surface of your carpets.

Floor setting – For cleaning hard ﬂoors and short pile carpets. The brushroll and the Soft Roller both spin together slowly to gently clean hard ﬂoors and short pile carpets. The Soft Roller traps ﬁne dust and large particles, while the brushroll directs that debris to the suction channel.

CHOOSING A SUCTION SETTING

There are 2 suction settings:

EXTENDED RUNTIME – For everyday cleaning.

MAX POWER – Maximum power for heavy-duty cleaning. (The MAX POWER setting drains the Lithium ION Power Pack Batteries faster than EXTEND RUNTIME setting.)

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USING YOUR VACUUM IN ABOVE-FLOOR MODE

TIP: To conveniently

clean stairs, attach the handheld vacuum directly to the DuoClean nozzle.

™

ﬂoor

STEP 1 STEP 2

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FOR LONG-REACH CLEANING: 1 Stand the vacuum upright.

Step on the foot pedal and pull the wand up to disconnect it from the DuoClean ﬂoor nozzle. Press the Flexology Wand button to vacuum with the wand at a lower angle.

™

2 Attach desired cleaning

accessory to the wand.

STEP 1 STEP 2

FOR SHORT-REACH CLEANING:

™

1 Press the Flexology

Wand Release button on the top of the wand to disconnect it from the handheld vacuum.

2 Attach desired cleaning accessory to the

handheld vacuum.

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ACCESSORIES

There are a variety of accessories that are compatible with this vacuumseries.

The Quick Start Guide shows the select accessories that are included with your model.

To purchase additional accessories, go to sharkclean.eu.

A Dusting Brush

Cleans hard surfaces

and upholstery.

C Anti-Allergen Dust

Brush

Specially designed for removing ﬁne dust and allergen particles from the most delicate surfaces.

E Lithium ION Power

Pack Battery Charger

Can be plugged directly

into the Lithium ION Power Pack Battery, or used as a power source for the Lithium ION Power Pack Battery Charging Dock.

B Crevice Tool

Clean tight spaces, reach

skirting boards and ceilings with this slim crevice tool.

D Lithium ION Power

Pack Battery Charging Docks

Portable units for stand-

alone charging of 1-2 batteries wherever an outlet is nearby.

F Deep-Cleaning

Motorised Pet Tool

Motorised compact

brush powerful enough to remove deeply embedded allergens, dirt and hair from multiple surfaces. Stores onboard for your convenience.

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G Flexology™ Under

Appliance Wand

Pivoting wand that extends

to clean under appliances and on top of furniture.

H Upholstery Tool

For removing stubborn

pet hair from upholstery and more.

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MAINTAINING YOUR VACUUM

WARNING: Hand wash

ﬁlters only with water to prevent damage from cleaning chemicals. Allow ALL ﬁlters to airdry completely before replacing them in the vacuum to prevent liquid from being drawn into electricparts.

CAUTION: Turn off power and remove power pack before servicing.

IMPORTANT: Clean the dust screen inside the dust cup as required.

NOTE: Empty dust cup when debris reaches the MAX ﬁll line.

RECOMMENDED FILTER CLEANING SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt) Clean once a month.

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EMPTYING THE DUST CUP 1 To empty dust cup, ﬁrst remove the handheld vacuum from

the wand by pressing the Wand Release button and pulling up on the handheld vacuum. Position dust cup over a bin, then open the bottom of the dust cup by pressing the Dust Cup release button on the side.

FILTER COVER LID

FOAM FILTER FILTER FRAME

FELT FILTER

CLEANING THE FILTERS 1 To clean the foam ﬁlter, remove the ﬁlter cover lid on the top of the handheld vacuum and

slide off the foam ﬁlter. Rinse foam ﬁlter and ﬁlter frame with water. Tap loose dirt off ﬁlter between washes as needed. Once foam ﬁlter is completely dry, return it to the ﬁlter frame, then replace the ﬁlter frame and the ﬁlter cover.

2 To clean the felt ﬁlter, remove the cover on the bottom of the handheld vacuum by pressing

the release button. Remove felt ﬁlter. Rinse with water. Once completely dry, reinsert the felt ﬁlter and close the ﬁlter cover lid.

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MAINTAINING YOUR VACUUM - CONT.

WARNING: When

cleaning brushroll, be sure to not cut anything other than hair, string, ﬁbres, or other debris.

TIP: Ensure the brushroll garage is completely sealed and closed before using.

NOTE: Heavy usage over time may require minimal upkeep in order to maintain your vacuum’s appearance.

STEP 1 STEP 2

MAINTAINING THE BRUSHROLL 1 Open the brushroll lid by sliding both release buttons away

from you, toward the back of the ﬂoor nozzle, then lifting off the garage. Remove any string, hair, or debris that may be wrapped around the brushroll by running scissors along the guide on the brushroll.

2 Close the brushroll lid by inserting the tabs on the lid into

the slots on the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

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MAINTAINING THE SOFT ROLLER

Open the brushroll garage by sliding both

release buttons away from you, toward the back of the ﬂoor nozzle, then lifting off the garage. Lift out the Soft Roller by the tab on the right side. Clean off any string, carpet ﬁbres, or hair that may be wrapped around the Soft Roller, and remove debris from the roller housing.

Wash the Soft Roller as needed, using only water. Air-dry completely for at least 24 hours before returning it to the brushroll garage

3 Reinsert the Soft Roller by sliding it into

the front of the ﬂoor nozzle until it clicks into place. Close the brushroll garage by inserting the tabs on the lid into the slots on the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

CHECKING FOR BLOCKAGES: Handheld, Wand, and Floor Nozzle

1 Turn off vacuum and remove Lithium ION

Power Pack.

2 Remove the wand from the handheld

vacuum and check all intake openings to the dust cup.

3 Remove the ﬂoor nozzle from the wand

and check the wand for blockages.

4 Tilt neck of ﬂoor nozzle back to straighten

the airway to remove blockages.

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TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn o power and remove power pack before servicing.

Vacuum is not picking up debris, no suction or light suction.

(Refer to Maintenance section for more information.)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbres, or hair that may be wrapped around the brushroll and Soft Roller

or trapped behind the Soft Roller.

• Check connection between handvac and wand for blockages; clear blockages if required. If the issue persists, please contact Customer Service at 0800 862 0453

Vacuum lifts rugs.

• Check that vacuum is in EXTENDED RUNTIME mode. Take care when vacuuming rugs with delicately sewn edges.

• Turn off the unit to disengage the brushroll and restart with the Power button.

Brushroll/Soft Roller does not spin.

• If Brushroll Indicator Light on the ﬂoor nozzle turns red, the brushroll and/or Soft Roller have stopped spinning. Immediately turn off and remove Lithium ION Power Pack from handheld vacuum and remove blockage before reconnecting and turning vacuum back on. If light turns green, the blockage has been successfully cleared. If it remains red, please contact Customer Service at 0800 862 0453.

• If headlights are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service at 0800 862 0453.

Vacuum turns o on its own.

There are several possible reasons for the vacuum turning off on its own, including blockages, Lithium ION Power Pack issues, and overheating. If vacuum turns off on its own, perform the following steps:

1. Check LED lights on Lithium ION Power Pack to see if it needs to be recharged. If power pack does not need charging, turn off vacuum and remove power pack.

2. Empty dust cup and clean ﬁlters (see Maintenance section).

3. Check wand, accessories, and inlet openings and remove any blockages.

4. Allow unit and Lithium ION Power Pack to cool for at least 45 minutes, until it returns to room temperature.

5. Return power pack to vacuum and press Power button.

Note: If vacuum still does not operate properly, contact Customer Service at 0800 862 0453.

LED lights on ION Power Pack are ﬂashing.

• If top 2 or bottom 2 LED lights are ﬂashing (Fig. A, Fig. B), call Customer Service at 0800 862 0453.

• Bottom LED light is ﬂashing (Fig. C): Lithium ION Power Pack needs to be charged.

• Top and bottom LED lights are ﬂashing (Fig. D): Lithium ION Power Pack temperature is not optimal,

so charging is temporarily paused. Leave power pack plugged in and charging will resume soon.

Fig. A Fig. B Fig. C Fig. D

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LIGHT INDICATOR WHAT IT MEANS

Unit temperature is high.

“FLOOR” and “CARPET” LEDs alternate illuminating

Turn off vacuum. While unit is cooling, look for blockages and remove any that are found. Filters may also need to be cleaned.

“EXTENDED” and “MAX POWER” LEDS are ﬂashing together

Blockage detected. Turn off unit and remove blockage.

Brushroll garage is not properly closed. Close the door by

Headlights aren’t illuminating

inserting the tabs on the lid into the slots in the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

For all other issues, please call Customer Service 0800 862 0453.

20sharkclean.eu

FIVE (5) YEAR LIMITED WARRANTY

When a consumer buys a product in the UK, they get the beneﬁt of legal rights relating to the quality of the product (your “statutor y rights”). You can enforce these rights ag ainst your retailer. However, at Shark we are so conﬁdent about the qualit y of our products that we give you an additional manufacturer’s warranty of up to ﬁve years. (1 year as standard plus 4 years when you register) These terms and conditions relate to our manufacturer’s warranty only – your statutory rights are unaf fected. Please note that the 5 year guarantee is available in all EU countrie s and in the UK if it stops being an EU country during the guarantee term.

The conditions below de scribe the prerequisites and scope of our warranty. They do not affect your statutory rights or the obligations of your retailer and your contract with them.

The lithium ion power pack is not covered by the 5 year guarantee (see battery warranty on nex t page)

Shark® Guarantees

A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration - and reﬂects how much conﬁdence the manufacturer has in its product and manufacturing quality.

Every Shark machine comes with a free pa rts and labour guarantee. Our customer service helpline (0800 862 0453) is open from

9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd

online support at www.sharkclean.eu/uk.

How do I register my extended S hark® guarantee?

You can registe r your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

Date you purchased the machine (rece ipt or deliver y note)

•

• To register online, please visit www.sharkclean.eu/uk/register-guarantee

IMPORTANT

• Both the 12 months a nd the extended 4 years guarantee will only cover your produc t from the d ate of purchase.

• Please ke ep your receipt at all times. Should you need to use your ex tended guarantee we will n eed your receipt to verif y the

information you have supplied to us is correct. T he inab ility to produce a valid receipt may invalidate your guarantee.

What are the beneﬁts of registering my free Shark guarantee?

When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and lau nches.

If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new S hark machines guaranteed for?

Our conﬁdence in our design and q ualit y control means that your new Shark vacuum cleaner is guaranteed for a total of ﬁve years. (12 months plus an ex tended warranty of 4 years).

What is covered by the free Shark guarantee?

Repair or replacement of your Sha rk machine (at Sha rk’s discretion), including all parts and labour. A Shark guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

1. Blockages – For details of how to unblo ck your vacuum cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, batteries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum

cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of par ts not assembled or installed in accordance with the ope rating instructions.

6. Use of par ts and accessories which are not Shark Genuine Components.

7. Faulty installation (except where installed by Shark).

Repairs or alterations carried out by parties other tha n Shark or its agents.

The Lithium ION power pack batter y. Please see page 22 for batter y warranty.

What happens when my guarantee runs out?

Shark does not de sign products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the warranty has elapsed. In this case please contact our fre e phone customer serv ice help line and a sk abou t our out warranty program, on 0800 862 0453.

Where can I buy genuine Shark spares and accessories?

Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll ﬁnd a full range of Shark spares, replacement parts and accessories for all Shark machines at www.sharkclean.eu.

Please remember that using non-Shark spares invalidates your guarantee.

21 0800 862 0453

TWO (2) YEAR LIMITED BATTERY WARRANTY

When a consumer buys a product in the UK, they get the beneﬁt of legal rights relating to the quality of the product (your “statutor y rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give you an additional manufacturer’s batter y warranty of up to two years. (1 year as standard plus 1 year whe n you register) These terms and conditions relate to our manufacturer’s battery warrant y only – your statutory rights are unaf fected. Please note that the 2 year guarantee is available in all EU countries and in the UK if it stops being an EU countr y during the guarantee term.

The conditions below describe the prerequisites and scope of our warranty. They do not affect your statutory rights or the obligations of your retailer and your contract with them.

Shark® Guarantees

Our customer ser vice helpline (080 0 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd online support at www.sharkclean.eu/uk.

How do I register my extended Shark® guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

Date you purchased the machine (receipt or delivery note)

•

• To register online, please visit www.sharkclean.eu/uk/register-guarantee

IM POR TA NT

• Both the 12 months and the extended 1 years guarantee will only cover your batter y from the date of purchase.

• Please ke ep your re ceipt at all times. Should you need to use your extended guarantee we will need your receipt to verify

the information you have supplied to us is correct. The inabilit y to produce a valid receipt may invalidate your guarantee.

What are the beneﬁts of registering my free Shark guarantee?

When you register your guarantee we’ll have your details to hand if we ever nee d to get in touch. You can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches.

If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark power pack batteries guaranteed for?

Our conﬁdence in our design and qualit y control means that the bat tery in your new Shark vacuum cleaner is guaranteed for a total of 2 year s. (12 months plus an extended warranty of 1 yea r)

What is covered in my warranty?

1. The original Lithium-ION Power Pack, deemed defective, in Shark’s sole discretion, will be replaced for up to 2 years from

the original purchase date.

2. In the rare event that a replacement battery is issued, the warranty coverage for the replacement battery ends six months

following the receipt date of the replacement batter y or the remainder of the existing warranty, whichever is greater.

What is not covered by the free Sha rk guarantee?

1. Normal wear and tear of Lithium-ION Power Pack, within the temperature range set out under the safety instructions

section, is not covered by this warrant y.

2. Any battery that has been tampered with or used for commercial purposes.

3. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.

4. Consequential and incidental damages.

5. Defects caused by or resulting from damages from shipping or from repairs, services or alteration to the product or any

of its par ts which have been performed by a repair person not authorised by SharkNinja.

Problems with your battery

If your Lithium-ION power pack battery fails to operate properly while in use under normal household conditions within the warranty period, please call our freephone customer service helpline on 0800 862 0453 for product help and suppor t.

Where can I buy genuine Shark spares and accessories?

Shark spares and accessories are deve loped by the same e ngineers who developed your Shark vacuum. You’ll ﬁnd a full range of Shark spares, replacement par ts and accessories for all Shark machines at w ww.sharkclean.eu.

Please remember that using non-Shark spares invalidates your guarantee.

22sharkclean.eu

Euro-Pro Europe Limited 15 Mariner Court Calder Park Wakeﬁeld WF4 3FL Freephone 0800 862 0453 sharkclean.eu

Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change withoutnotice.

SHARK is a registered trademark of Euro-Pro Europe Ltd.

DUOCLEAN and FLEXOLOGY are trademarks of Euro-Pro Europe Ltd.

@sharkcleanuk

@sharkcleaninguk

Shark IF250UKT Instruction manual

Specifications and Main Features

Frequently Asked Questions

User Manual