Shark IF200 series, IF250 series Instructions Manual

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Page 1

IF200 IF250

Series

INSTRUCTIONS

with DuoClean

™

IONFLEX

™

IONFLEX

™

sharkclean.com

1-800-798-7398

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1-800-798-7398 sharkclean.com

CONTENTS

THANK YOU

for purchasing the Shark® IONFLEX™ with DuoClean™

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �3

Getting To Know Your Shark® IONFLEX™ with DuoClean™ � � � � � � � � � � � � � � � 6

Using Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Installing Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Charging Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Using the ION Power Pack Battery Charger � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Using the ION Power Pack Battery Charging Dock � � � � � � � � � � � � � � � � � � � � � � � � 7 LED Battery Power Meter � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �7 Recycling Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �8

Using the MultiFLEX™ wand � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9

MultiFLEX Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9

Using Smart Response™ Technology � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Choosing a Surface Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10 Choosing a Suction Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Maintaining Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15

Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15 Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16 Maintaining the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17 Maintaining the Soft Roller � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18 Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21

Battery Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

This instruction manual is designed to help you get a complete understanding of your new Shark IONFLEX with DuoClean.

If you have any questions, please call the Customer Service line at 1-800-798-7398.

TECHNICAL SPECIFICATIONS

Voltage: 25.2V

Watts: 300W

Amps: 11.9A

TIP: You can ﬁnd the model and serial numbers on the QR code label which is located on the bottom of the dust cup.

RECORD THIS INFORMATION

Model Number: ��

Serial Number: ��

Date of Purchase (Keep receipt): ��

Store of Purchase: ��

registeryourshark.com

1-800-798-7398

Scan QR code using mobile device

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THE DUOCLEAN™ FLOOR

NOZZLE, WAND, AND HANDHELD VACUUM CONTAIN ELECTRICAL CONNECTIONS:

• These are NOT serviceable parts.

• DO NOT use to vacuum any liquids.

• DO NOT immerse in water when cleaning.

•

If handheld vacuum/wand is damaged,

discontinue use.

1 To avoid ﬁre, explosion, or injury, inspect

ION Power Pack and chargers for any damage before use. DO NOT use vacuum cleaner with a damaged power pack or charger.

2 DO NOT use outdoors or on wet surfaces.

Use only on dry surfaces.

3 If vacuum cleaner is not working as it

should, or has been dropped, damaged, left outdoors, or immersed in water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.

4 DO NOT handle charger or vacuum

cleaner with wet hands.

5 DO NOT leave vacuum cleaner

unattended.

6 Keep power pack away from heated

surfaces.

7 Always turn off this appliance before

connecting or disconnecting ﬂoor nozzle.

8 Use only Shark® chargers and batteries.

Other types of batteries may burst, causing injury and damage.

9 Use ION Power Pack Charging Dock on

ﬂat and stable surfaces only.

10 DO NOT incinerate appliance, even if it is

severely damaged, as power pack may explode in a ﬁre.

GENERAL USE

11 DO NOT hang vacuum cleaner from

wall mount when MultiFLEX

™

Wand is in

storage mode.

12 Use only as described in this manual.

13 Keep your work area well lit.

14 Keep the vacuum cleaner moving over

the carpet surface at all times to avoid damaging the carpet ﬁbers.

15 DO NOT place vacuum cleaner on

unstable surfaces such as chairs or tables.

16 DO NOT put any objects into openings.

DO NOT use with any opening blocked;

keep free of dust, lint, hair, and anything that may reduce airﬂow.

17 DO NOT allow young children to operate

the appliance or use as a toy. Close supervision is necessary when any appliance is used near children.

18 DO NOT use without Soft Roller, dust cup

door, and all ﬁlters in place.

19 DO NOT use if airﬂow is restricted; if the air

paths or the ﬂoor nozzle become blocked, turn off the vacuum cleaner and remove battery. Clear all obstructions before returning battery to vacuum and powering on again.

20 Keep ﬂoor nozzle away from hair, face,

ﬁngers, uncovered feet, or loose clothing.

21 Only use manufacturer’s recommended

attachments.

DO NOT charge power pack at temperatures below 50°F (10°C) or above 104°F (40°C).

23 Store the appliance indoors. DO NOT use

or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

24 Make sure that all ﬁlters are thoroughly dry

after routine cleaning.

25 Make sure brushroll, Soft Roller, dust cup

door, and all ﬁlters are in place after routine maintenance.

26 Make sure accessories are free of

blockages and keep openings away from face and body.

27 Use only Shark

brand ﬁlters and accessories. Using other brands will void warranty.

GENERAL CLEANING

28 DO NOT vacuum up hard or sharp objects

such as glass, nails, screws, or coins that could damage the vacuum cleaner.

29 DO NOT vacuum up drywall dust,

ﬁreplace ash, or embers. DO NOT use as an attachment to power tools for dust collection.

30 DO NOT vacuum up smoking or burning

objects such as hot coals, cigarette butts, or matches.

31 DO NOT vacuum up ﬂammable or

combustible materials (e.g., lighter ﬂuid, gasoline, or kerosene) or use vacuum in areas where they may be present.

DO NOT

vacuum

up toxic solutions (e.g.,

chlorine bleach, ammonia, or drain cleaner).

33 DO NOT use in an enclosed space

where vapors are present from paint, paint thinner, moth-prooﬁng substances, ﬂammable dust, or other explosive or toxic materials.

34 DO NOT vacuum up any liquids.

35 DO NOT immerse vacuum cleaner in water

or other liquids.

36 Use extra care when cleaning on stairs.

CONTINUED ON PAGE 5

SAVE THESE INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ CAREFULLY BEFORE USE

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions� This unit contains electrical connections and moving parts that potentially present risk to the user�

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ION POWER PACK BATTERY

37 The ION Power Pack Battery is the power

source for the appliance. When the ION Power Pack Battery is connected to the appliance, DO NOT carry the appliance with your ﬁnger on the power button. DO NOT charge appliance with the power on.

38 Disconnect the ION Power Pack Battery

from the appliance before making any adjustments or troubleshooting.

39 Use only Shark® chargers

YLS0243A-T288080/YLS0483A-T2880802 to charge. Use of incorrect charger may create a risk of ﬁre when used with ION Power Pack Battery.

40 Use appliance only with speciﬁcally

designated ION Power Pack Batteries. Use of any other battery packs may create a risk of injury and ﬁre.

41 When ION Power Pack Battery is not in

use, keep it away from all metal objects, such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of ﬁre or burns.

Under abusive conditions, liquid may be ejected from the power pack. Avoid contact with liquid, as it may cause irritation or burns. If contact occurs, ﬂush with water. If liquid contacts eyes, seek medical help.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ CAREFULLY BEFORE USE

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions� This unit contains electrical connections and moving parts that potentially present risk to the user�

43 DO NOT expose power pack or appliance

to ﬁre or temperature above 266°F (130°C) as it may cause explosion.

44 Follow all charging instructions and DO

NOT charge the power pack or appliance

outside of the temperature range speciﬁed in the instructions (see #21). Charging improperly or at temperatures outside of the speciﬁed range may damage the ION Power Pack Battery and increase the risk of ﬁre.

45 Appliance should only be serviced by a

qualiﬁed repair person using only identical replacement parts. To ensure safety, DO NOT modify or attempt to repair the appliance or the power pack yourself, except as indicated in the instructions for use and care.

46 ION Power Pack Battery should not be

stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain longterm battery life.

47 ION Power Pack Battery should not be

exposed to or submerged in any water, salt water, or other liquids.

GETTING TO KNOW YOUR SHARK® IONFLEX™ WITH DUOCLEAN™

WELCOME!

Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

A Power Switch

B Battery Release

C Handheld Vacuum

D ION Power Pack Battery

E Dust Cup Release

F MultiFLEX™ Wand Release

G MultiFLEX Storage Carry

Handle

H MultiFLEX Wand Button

I MultiFLEX Wand

J DuoClean Floor Nozzle

K Lower Wand Release

Pedal

L Brushroll Garage Release

Buttons

M Headlights

N Soft Roller

O Soft Roller Access Tab

NOTE: Your ION Power

Pack Battery does not come fully charged. Prior to ﬁrst use, charge completely. During ﬁrst use, discharge fully to condition your ION Power Pack Battery. Failure to do so may cause LED indications to work incorrectly. Always store ION Power Pack Battery with a partial charge.

Wand Release

A B

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USING YOUR ION POWER PACK BATTERY

INSTALLING YOUR ION POWER PACK BATTERY

Slide the ION Power Pack Battery into the slot on the back of the handheld vacuum.

To remove, pinch the release tab and slide the ION Power Pack Battery out of the handheld vacuum.

CHARGING YOUR ION POWER PACK BATTERY Using the ION Power Pack Battery Charger

Connect the ION Power Pack Battery Charger to the port on the side of the ION Power Pack Battery, then plug the charger into a wall outlet. The ION Power Pack Battery can be charged whether it is inside or outside the handheld vacuum.

Using the ION Power Pack Battery Charging Dock

Connect ION Power Pack Battery Charger to the Charging Dock. Place power pack onto dock, then connect charger to wall outlet.

ASSEMBLING YOUR VACUUM

1 Insert the wand into the DuoClean™ ﬂoor

nozzle, pressing it in until it clicks securely into place.

STEP 2

CLICK

STEP 1

CLICK

2 Insert the handheld vacuum into the top

of the wand, pressing it in until it clicks securely into place.

LED BATTERY POWER METER In Use

As the ION Power Pack discharges, its 3 LED lights will gradually turn off in sequential order. When less than 5% of charge remains, the bottom LED light will ﬂash, indicating a charge is needed.

Full Charge

Mid Charge

Low Charge

No Charge

Nearly Empty

Charging

As the ION Power Pack Battery charges, the lights will ﬁrst blink and then illuminate steadily, in sequential order. All 3 lights will glow steadily upon receiving a full charge, and then turn off after a short period. This preserves long-term battery life and allows the battery to remain connected to the charger even after reaching full charge.

Full Charge

Low Charge

Mid Charge

Nearly Full

ION

POWE R PA CK

1 2

RECYCLING YOUR ION POWER PACK BATTERY

When your ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent power packs to an authorized recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spentpower pack.

NOTE: ION Power Pack takes approximately 3.5 hours for full charge.

TAKE CHARGE OF

YOUR RUNTIME:

Upgrade to the 2X ION

Power Pack System

(additional battery and charging dock), purchase additional

batteries, and discover more charging options

by visiting sharkclean.

com/batteries

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USING THE MULTIFLEX™ WAND

WAR NI NG :

This vacuum does not stan d up on its own. Using the unit when it lacks stability may result in personal injury. To place in MultiFLE X Storage mode, press the MultiFLEX Wand button and gently fold the handheld vacuum down toward t he ﬂoor nozzle.

TIP: The carry handle located below the handheld vacuum can also be used to assist in taking the vacuum in and out of MultiFLEX Storage mode.

NOTE: Before vacuuming your delicate area rugs or carpet, refer to the rug manufacturer’s recommended cleaning instructions.

1 To start vacuuming, press the Power button, then recline

the wand to start the brushrolls.

USING THE MULTIFLEX WAND

To easily access hard-to-reach areas under furniture without

having to bend down, press the MultiFLEX Wand button to position the wand to a lower angle.

MULTIFLEX STORAGE

1 Press the MultiFLEX Wand Lock Release button and gently

fold the handheld vacuum forward toward the ﬂoor nozzle until it locks in storage mode. Use the handle to carry the vacuum to its storage location.

To take the vacuum out of storage mode, press the MultiFLEX Wand Lock Release button while lifting up the handheld vacuum. When straightened, the wand will lock in place.

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?

Solid Green

The brushrolls are on and working as they should.

Solid Red

There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.

No Light

The brushrolls are off because the vacuum is off, or the nozzle is not correctly connected to the wand or handheld vacuum.

USING SMART RESPONSE™ TECHNOLOGY

CHOOSING A SUCTION SETTING

There are 2 suction settings:

EXTEND RUNTIM E – For everyday cleaning.

MAX POWER – Maximum power for heavyduty cleaning.

NOTE: Th e MAX POWER s etting dra ins the ION Power Pack Batter ies faster th an extend ru ntime setti ng.

NOTE: For d eep carpet cleani ng per ASTM F60 8, use Carpet an d Max Power set tings.

SMART RESPONSE TECHNOLOGY

The Smart Response Technology lets you select the ideal power setting and brushroll speed for each cleaning job.

CHOOSING A SURFACE SETTING

CARPET setting – For cleaning high pile

carpets. Both brushrolls spin faster, working together to pick up debris below the surface of your carpets.

FLOOR setting – For cleaning bare ﬂoors and area rugs. The brushroll and the Soft Roller both spin together slowly to gently clean hard ﬂoors and delicate rugs. The Sof t Roller traps ﬁne dust and large particles, while the brushroll directs that debris to the suction channel.

USAGE

STORAGE

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TIP: To conveniently clean stairs, attach the handheld vacuum directly to the DuoClean

™

ﬂoor

nozzle.

USING YOUR VACUUM IN ABOVE-FLOOR MODE

STEP 1 STEP 2

1 Stand the vacuum upright.

Step on the foot pedal and pull the wand up to disconnect it from the DuoClean ﬂoor nozzle. Press the MultiFLEX

™

Wand button to vacuum with the wand at a lower angle.

2 Attach desired cleaning

accessory to the wand.

FOR LONG-REACH CLEANING:

STEP 1 STEP 2

FOR SHORT-REACH CLEANING: 1 Press the MultiFLEX

™

Wand Release button on the top of the wand to disconnect it from the handheld vacuum.

2 Attach desired cleaning accessory to the

handheld vacuum.

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ACCESSORIES

There are a variety of accessories that are compatible with this vacuumseries.

The Quick Start Guide shows the select accessories that are included with your model.

To purchase additional accessories, visit sharkaccessories.com

A Pet Multi-Tool

Two tools for cleaning

tough pet messes: ﬁrst, a stiff bristle brush for cleaning stuck-on debris. Then remove the bristles to reveal an upholstery tool for removing stubborn pet hair and lint from furniture.

B 8” Crevice Tool

Clean tight spaces, reach

baseboards and ceilings with this slim crevice tool.

E ION Power Pack

Battery Charger

Can be plugged directly

into the ION Power Pack Battery, or used as a power source for the ION Power Pack Battery Charging Dock.

C Anti-Allergen Dust

Brush

Specially designed for removing ﬁne dust and allergen particles from the most delicate surfaces.

D ION Power Pack

Battery Charging Docks

Portable units for stand-

alone charging of 1-2 batteries wherever an outlet is nearby.

F Deep-Cleaning

Motorized Pet Tool

Motorized compact

brush powerful enough to remove deeply embedded allergens, dirt and hair from multiple surfaces. Stores onboard for your convenience.

G MultiFLEX™ Under

Appliance Wand

Pivoting wand that extends

to clean under appliances and on top of furniture.

H Duster Crevice Tool

Two cleaning tools in one.

The crevice tool provides extended reach into small spaces, while the dusting brush cleans a multitude of surfaces.

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MAINTAINING YOUR VACUUM

EMPTYING THE DUST CUP 1 To empty dust cup, ﬁrst remove the handheld vacuum from

the wand by pressing the Wand Release button and pulling up on the handheld vacuum. Position dust cup over a trash bin, then open the bottom of the dust cup by pressing the Dust Cup Release button on the side.

CLEANING THE FILTERS 1 To clean the foam ﬁlter, remove the ﬁlter cover lid on the top of the handheld vacuum and

slide off the foam ﬁlter. Rinse foam ﬁlter with water. Tap loose dirt off ﬁlter between washes as needed. Once completely dry, reinsert the felt ﬁlter and close the ﬁlter cover lid.

2 To clean the felt ﬁlter, remove the cover on the bottom of the handheld vacuum by pressing

the release button. Remove felt ﬁlter. Rinse with water. Once foam ﬁlter is completely dry, return it to the ﬁlter frame, then replace the ﬁlter frame and the ﬁlter cover.

FELT FILTER

FOAM FILTER FILTER FRAME

FILTER COVER LID

WARNING: To reduce

the risk of shock and unintended operation, turn off power and remove the ION Power Pack before servicing.

WARNING:

Hand wash ﬁlters only with water to prevent damage from cleaning chemicals. Allow ALL ﬁlters to airdry completely before replacing them in the vacuum to prevent liquid from being drawn into electricparts.

IMPORTANT: Clean the dust screen inside the dust cup as required.

NOTE: Empty dust cup when debris reaches the MAX ﬁll line.

RECOMMENDED FILTER CLEANING SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt) Clean once a month.

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MAINTAINING YOUR VACUUM - CONT�

MAINTAINING THE BRUSHROLL 1 Open the brushroll garage by sliding both release buttons

away from you, toward the back of the ﬂoor nozzle, then lifting off the garage lid. Remove any string, hair, or debris that may be wrapped around the brushroll by running scissors or the lower corner of the garage lid along the guide on the brushroll.

2 Close the brushroll garage by inserting the tabs on the lid

into the slots on the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove the ION Power Pack before servicing.

WARNING: When cleaning brushroll, be sure to not cut anything other than hair, string, ﬁbers, or other debris.

TIP: Ensure the brushroll garage is completely sealed and closed before using.

NOTE: Heavy usage over time may require minimal upkeep in order to maintain your vacuum’s appearance.

STEP 1 STEP 2

MAINTAINING THE SOFT ROLLER 1

Open the brushroll garage by sliding both release buttons away from you, toward the back of the ﬂoor nozzle, then lifting off the brushroll garage lid. Lift out the Soft Roller by the tab on the right side. Clean off any string, carpet ﬁbers, or hair that may be wrapped around the Soft Roller, and remove debris from the roller housing.

Wash the Soft Roller as needed, using only water. Air-dry completely for at least 24 hours before returning it to the brushroll garage

3 Reinsert the Soft Roller by sliding it into

the front of the ﬂoor nozzle until it clicks into place. Close the brushroll garage by inserting the tabs on the garage lid into the slots on the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

CHECKING FOR BLOCKAGES: Handheld, Wand, and Floor Nozzle

1 Turn off vacuum and remove ION Power

Pack.

2 Remove the wand from the handheld

vacuum and check all intake openings to the dust cup.

3 Remove the ﬂoor nozzle from the wand

and check the wand for blockages.

4 Tilt neck of ﬂoor nozzle back to straighten

the airway to remove blockages.

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TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn o power and remove the ION Power Pack before servicing�

Vacuum is not picking up debris , no suction or light suction�

(Refer to Maintenance section for more information�)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbers, or hair that may be wrapped around the brushroll and Soft Roller

or trapped behind the Soft Roller.

• Check connection between handvac and wand for blockages; clear blockages if required. If the issue persists, please contact Customer Service at 1-800-798-7398.

Vacuum lif ts area rugs�

• Check that vacuum is in EX TEND RUNTIME mode. Take care when vacuuming area rugs or rugs with delicately sewn edges.

• Turn off the unit to disengage the brushroll and restart with the Power button.

Brushroll/Soft Roller does not spin�

• If Brushroll Indicator Light on the ﬂoor nozzle turns red, the brushroll and/or Sof t Roller have stopped spinning. Immediately turn off and remove ION Power Pack from handheld vacuum and remove blockage before reconnecting and turning vacuum back on. If light turns green, the blockage has been successfully cleared. If it remains red, please contact Customer Ser vice at 1-800-798-7398.

• If headlights are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service at 1-800-798-7398.

Vacuum turns o on its own�

There are several possible reasons for the vacuum turning off on its own, including blockages, ION Power Pack issues, and overheating. If vacuum turns off on its own, perform the following steps:

1. Check LED lights on ION Power Pack to see if it needs to be recharged. If power pack does not need charging, turn off vacuum and remove power pack.

2. Empty dust cup and clean ﬁlters (see Maintenance section).

3. Check wand, accessories, and inlet openings and remove any blockages.

4. Allow unit and ION Power Pack to cool for at least 45 minutes, until it returns to room temperature.

5. Return power pack to vacuum and press Power button.

Note: If vacuum still does not operate properly, contact Customer Ser vice at 1-800-798-7398.

LED lights on ION Power Pack are ﬂashing�

• If top 2 or bottom 2 LED lights are ﬂashing (Fig. A, Fig. B), call Customer Service at 1-800-798-7398.

• Bottom LED light is ﬂashing (Fig. C): ION Power Pack needs to be charged.

• Top and bottom LED lights are ﬂashing (Fig. D): ION Power Pack temperature is not optimal, so

charging is temporarily paused. Leave power pack plugged in and charging will resume soon.

Fig. A Fig. B Fig. C Fig. D

For all other issues, please call Customer Service 1-800-798-7398.

LIGHT INDICATOR WHAT IT MEANS

FLOOR and CARPET LEDs alternate illuminating

Unit temperature is high. Turn off vacuum. While unit is cooling, look for blockages and remove any that are found. Filters may also need to be cleaned.

EXTEND RUNTIME and MAX POWER LEDs are ﬂashing together

Blockage detected. Turn off unit and remove blockage.

Headlights aren’t illuminating

Brushroll garage is not properly closed. Close the garage by inserting the tabs on the garage lid into the slots in the ﬂoor nozzle, then pressing down on the lid, above the headlights, until both sides click into place.

Page 12

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1-800-798-7398 sharkclean.com

TWO (2) YEAR LIMITED BATTERY WARRANTY

FIVE (5) YEAR LIMITED WARRANTY

The 2-Year L imited Warrant y applies to purchases made f rom authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original bat tery only and is

not transferable.

SharkNinja warrants that the ION Power Pack shall be free from defects in materia l and workmanship for a period of 2 years from the date of purc hase when it is used under no rmal household conditions and mainta ined according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covere d in my warranty?

1. The original ION Power Pack, deemed defective, in S harkNinja’s sole discretion, will be replaced for up to 2 years from the original purchase date.

2. In the rare event that a replacement battery is issued, the warranty coverag e for the replacement battery ends six months following the receipt date of the replacement battery or the remainder of the existing warranty, whichever is greater.

What is not covered in my warra nty?

Our Customer Service/Product Specialists are available to provide a ll the warrant y service options available to you.

1. Normal wear an d tear of ION Power Pack, which requires optimal temperature storage and o peration to ensure the proper functioning of your batter y, is not covered by this warranty.

2. Any battery that has been tam pered with or used for commercial purposes.

3. Damage cause d by misuse, abuse, or negligent handling, or damage due to mishandling in transit.

4. Consequenti al and incide ntal damage s.

5. Defects caused by or resulting from damages from shipping or from repair s, service or alteration to the product or any of i ts parts which have been per formed by a repair person not authorized by SharkNinja.

6. Products purchased, used or operated outside of North America.

Problems with your battery

If your ION Power Pack fails to operate properly while in use under nor mal household conditions within the warranty period, visit sharkclean.com for product care/maintenance self-help. Our Customer Service and product specialists are also available at 1-800-798-7398 to assist with product suppor t and warrant y service options.

SharkNinja will cover the cost for the custome r to send in the battery to us for replacement. A fee of $19.95 for return ship ping costs will be charged at the time of return shipment of the replacement battery.

How to init iate a warra nty clai m

You can call 1-800-798-7398 to have a Customer Ser vice specialist assist you. Please note you m ust call 1-800-798-7398 to initiate a warranty claim.

For Customer Service hours, visit sharkclean.com

Replacement ION Power Packs are available for purchase at sharkclean.com/batteries.

This warranty gives you speciﬁc legal rights, and you also may have other rights that vary fro m state to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original prod uct only and is not transferable. ION Power Pack is not covered by 5-year war ranty (See battery warranty on next page).

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 5 years from the date of purchase when it is u sed under normal househ old conditio ns and maintained according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covere d in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replace d for up to 5 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months follow ing the receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If the unit is replaced, SharkNinja reser ves the right to replace the unit with one of equal or greater value.

What is not covered in my warra nty?

Our Customer Service/Product Specialists are available to provide a ll the warrant y service options available to you, including the possibility of upgrading to our VIP Warranty Service Opti ons for select product categories.

1. Normal wear an d tear of wearable parts such a s foam ﬁlters, HEPA ﬁlters, pads etc., which require regular maintenance and /or replacement to ensure the proper functioni ng of your unit are not covered by this warrant y.

2. Any unit that has been tampered with or used for commercial purposes.

3. SharkNinja w ill cover the cost for the customer to send in the unit to us for re pair or replacement. A fee of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or replacement unit.

4. Damage cause d by misuse, abuse, or negligent handling, or damage due to mishandling in transit.

5. Consequenti al and incide ntal damage s.

6. Defects caused by or resulting from damages from shipping or from repair s, service or alteration to the product or any of i ts parts which have been per formed by a repair person not authorized by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your unit/How t o get servi ce

If your applia nce fails to operate properly while in use unde r normal household conditions within th e warranty period, visit sharkclean.com for product care/maintenance self-help. Our Customer Service and product spe cialists are also available at 1-800-798-7398 to assist with product support and warranty service options.

How to init iate a warra nty clai m

You can call 1-800-798-7398 to have a Customer Ser vice specialist assist you. Please note you m ust call 1-800-798-7398 to initiate a warranty claim. Return and Packing Instr uction information will be provided at that time.

For Customer Service hours, visit sharkclean.com

Replacement parts are available for purchase at sharkclean.com. For more information on which parts are classiﬁed as wearable and non-wearable, please visit sharkclean.com/warranty

This warranty gives you speciﬁc legal rights, and you also may have other rights that vary fro m state to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

Page 13

@sharkcleaning

SharkNinja Operating LLC US: Needham, MA 02494 CAN: Ville St-Laurent, QC H4S 1A7 1-800-798-7398 sharkclean�com

Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change withoutnotice.

SHARK is a registered trademark of SharkNinja Operating LLC.

DUOCLEAN, IONFLEX, MULTIFLEX, and SMART RESPONSE are trademarks of SharkNinja Operating LLC.

For SharkNinja U.S. Patent information, visit sharkninja.com/USPatents

Shark IF200 series, IF250 series Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual