THANK YOU
for purchasing the Shark® IONFLEX™ with DuoClean™
CONTENTS
Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
Getting To Know Your Shark® IONFLEX™ with DuoClean™ � � � � � � � � � � � � � � �6
TIP: You can find the
model and serial numbers
on the QR code label which
is located on the bottom of
the dust cup.
REGISTER YOUR PURCHASE
registeryourshark.com
1-800-798-7398
Scan QR code using mobile device
RECORD THIS INFORMATION
Model Number: ��������������������������������������
Serial Number: ��������������������������������������
Date of Purchase (Keep receipt): �����������������������
Store of Purchase: �����������������������������������
TECHNICAL SPECIFICATIONS
Voltage: 25.2V
Watts: 300W
Amps: 11.9A
Using Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Installing Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Charging Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �7
Using the ION Power Pack Battery Charger � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Using the ION Power Pack Battery Charging Dock � � � � � � � � � � � � � � � � � � � � � � � � 7
LED Battery Power Meter � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Recycling Your ION Power Pack Battery � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Using the MultiFLEX™ wand � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9
MultiFLEX Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9
Using Smart Response™ Technology � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Choosing a Surface Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Choosing a Suction Setting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11
Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Maintaining Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16
Maintaining the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17
Maintaining the Soft Roller � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18
Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19
PLEASE READ CAREFULLY AND KEEP
FOR FUTURE REFERENCE�
This instruction manual is designed to help
you get a complete understanding of your new
Shark IONFLEX with DuoClean.
If you have any questions, please call the
Customer Service line at 1-800-798-7398.
1 21-800-798-7398 sharkclean.com
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21
Battery Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22
FOR HOUSEHOLD USE ONLY • PLEASE READ CAREFULLY BEFORE USE
WARNING
To reduce the risk of injury, fire, electric shock, and property damage
resulting from improper use of the appliance, carefully observe the following
instructions� This unit contains electrical connections and moving parts that
potentially present risk to the user�
SAVE THESE INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONS
THE DUOCLEAN™ FLOOR
NOZZLE, WAND, AND HANDHELD
VACUUM CONTAIN ELECTRICAL
CONNECTIONS:
• These are NOT serviceable parts.
• DO NOT use to vacuum any liquids.
• DO NOT immerse in water when cleaning.
•
If handheld vacuum/wand is damaged,
discontinue use.
1 To avoid fire, explosion, or injury, inspect
ION Power Pack and chargers for any
damage before use. DO NOT use vacuum
cleaner with a damaged power pack or
charger.
2 DO NOT use outdoors or on wet surfaces.
Use only on dry surfaces.
3 If vacuum cleaner is not working as it
should, or has been dropped, damaged,
left outdoors, or immersed in water,
return it to SharkNinja Operating LLC for
examination, repair, or adjustment.
4 DO NOT handle charger or vacuum
cleaner with wet hands.
5 DO NOT leave vacuum cleaner
unattended.
6 Keep power pack away from heated
surfaces.
7 Always turn off this appliance before
connecting or disconnecting floor nozzle.
8 Use only Shark® chargers and batteries.
Other types of batteries may burst, causing
injury and damage.
9 Use ION Power Pack Charging Dock on
flat and stable surfaces only.
10 DO NOT incinerate appliance, even if it is
severely damaged, as power pack may
explode in a fire.
GENERAL USE
11 DO NOT hang vacuum cleaner from
wall mount when MultiFLEX
storage mode.
12 Use only as described in this manual.
13 Keep your work area well lit.
14 Keep the vacuum cleaner moving over
the carpet surface at all times to avoid
damaging the carpet fibers.
15 DO NOT place vacuum cleaner on
unstable surfaces such as chairs or tables.
16 DO NOT put any objects into openings.
DO NOT use with any opening blocked;
keep free of dust, lint, hair, and anything
that may reduce airflow.
17 DO NOT allow young children to operate
the appliance or use as a toy. Close
supervision is necessary when any
appliance is used near children.
18 DO NOT use without Soft Roller, dust cup
door, and all filters in place.
19 DO NOT use if airflow is restricted; if the air
paths or the floor nozzle become blocked,
turn off the vacuum cleaner and remove
battery. Clear all obstructions before
returning battery to vacuum and powering
on again.
™
Wand is in
20 Keep floor nozzle away from hair, face,
fingers, uncovered feet, or loose clothing.
21 Only use manufacturer’s recommended
attachments.
DO NOT charge power pack at
22
temperatures below 50°F (10°C) or above
104°F (40°C).
23 Store the appliance indoors. DO NOT use
or store it below 37.4°F (3°C). Ensure the
appliance is at room temperature before
operating.
DUST CUP/FILTERS/ACCESSORIES
Before turning on the vacuum:
24 Make sure that all filters are thoroughly dry
after routine cleaning.
25 Make sure brushroll, Soft Roller, dust cup
door, and all filters are in place after routine
maintenance.
26 Make sure accessories are free of
blockages and keep openings away from
face and body.
27 Use only Shark
accessories. Using other brands will void
warranty.
GENERAL CLEANING
28 DO NOT vacuum up hard or sharp objects
such as glass, nails, screws, or coins that
could damage the vacuum cleaner.
®
brand filters and
29 DO NOT vacuum up drywall dust,
fireplace ash, or embers. DO NOT use
as an attachment to power tools for dust
collection.
30 DO NOT vacuum up smoking or burning
objects such as hot coals, cigarette butts,
or matches.
31 DO NOT vacuum up flammable or
combustible materials (e.g., lighter fluid,
gasoline, or kerosene) or use vacuum in
areas where they may be present.
DO NOT
32
chlorine bleach, ammonia, or drain cleaner).
33 DO NOT use in an enclosed space
where vapors are present from paint,
paint thinner, moth-proofing substances,
flammable dust, or other explosive or toxic
materials.
34 DO NOT vacuum up any liquids.
35 DO NOT immerse vacuum cleaner in water
or other liquids.
36 Use extra care when cleaning on stairs.
CONTINUED ON PAGE 5
vacuum
up toxic solutions (e.g.,
3 41-800-798-7398 sharkclean.com
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ CAREFULLY BEFORE USE
GETTING TO KNOW YOUR SHARK®
IONFLEX™ WITH DUOCLEAN™
WARNING
To reduce the risk of injury, fire, electric shock, and property damage
resulting from improper use of the appliance, carefully observe the following
instructions� This unit contains electrical connections and moving parts that
potentially present risk to the user�
ION POWER PACK BATTERY
37 The ION Power Pack Battery is the power
source for the appliance. When the ION
Power Pack Battery is connected to the
appliance, DO NOT carry the appliance
with your finger on the power button. DO
NOT charge appliance with the power on.
38 Disconnect the ION Power Pack Battery
from the appliance before making any
adjustments or troubleshooting.
39 Use only Shark® chargers
YLS0243A-T288080 or
YLS0483A-T2880802. Use of incorrect
charger may create a risk of fire when used
with ION Power Pack Battery.
40 Use appliance only with specifically
designated ION Power Pack Batteries. Use
of any other battery packs may create a
risk of injury and fire.
41 When ION Power Pack Battery is not in
use, keep it away from all metal objects,
such as paper clips, coins, keys, nails,
or screws. Shorting the battery terminals
together increases the risk of fire or burns.
42
Under abusive conditions, liquid may be
ejected from the power pack. Avoid contact
with liquid, as it may cause irritation or
burns. If contact occurs, flush with water. If
liquid contacts eyes, seek medical help.
43 DO NOT expose power pack or appliance
to fire or temperature above 266°F (130°C)
as it may cause explosion.
44 Follow all charging instructions and DO
NOT charge the power pack or appliance
outside of the temperature range specified
in the instructions (see #21). Charging
improperly or at temperatures outside of
the specified range may damage the ION
Power Pack Battery and increase the risk
of fire.
45 Appliance should only be serviced by a
qualified repair person using only identical
replacement parts. To ensure safety,
DO NOT modify or attempt to repair the
appliance or the power pack yourself,
except as indicated in the instructions for
use and care.
46 ION Power Pack Battery should not be
stored at temperatures below 37.4°F (3°C)
or above 104°F (40°C) to maintain longterm battery life.
47 ION Power Pack Battery should not be
exposed to or submerged in any water, salt
water, or other liquids.
SAVE THESE INSTRUCTIONS
WELCOME!
Congratulations on
your purchase. Use this
instruction manual to
learn about your new
vacuum’s great features.
From assembly to use
to maintenance, you will
find it all in here.
NOTE: Your ION Power
Pack Battery does not
come fully charged.
Prior to first use, charge
completely. During first
use, discharge fully to
condition your ION Power
Pack Battery. Failure to
do so may cause LED
indications to work
incorrectly. Always store
ION Power Pack Battery
with a partial charge.
A B
C
F
Wand
Release
I
J
L
M
N
A Power Switch
B Battery Release
C Handheld Vacuum
D ION Power Pack Battery
E Dust Cup Release
F MultiFLEX™ Wand Release
G MultiFLEX Storage Carry
Handle
H MultiFLEX Wand Button
I MultiFLEX Wand
J DuoClean Floor Nozzle
K Lower Wand Release
Pedal
L Brushroll Garage Release
Buttons
M Headlights
N Soft Roller
O Soft Roller Access Tab
D
E
G
H
K
O
5 61-800-798-7398 sharkclean.com