Shark ICZ160UK Instruction manual

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Anti Hair Wrap & DuoClean® Cordless Upright with Powered Lift-Away

™

ICZ160UK ICZ260UK

Series

INSTRUCTIONS

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THANK YOU FOR PURCHASING

the Shark Anti Hair Wrap & DuoClean Cordless Upright with Powered Lift-Away

CONTENTS

Product Registration � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 2

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4

TIP: You can ﬁnd

the model and serial numbers on the QR code label which is located on the back of the unit and the battery.

registermyshark.co.uk

0800 862 0453

Scan QR code using mobile device

RECORD THIS INFORMATION

Model Number: ��

Date of Purchase (Keep receipt): ��

Store of Purchase: ��

TECHNICAL SPECIFICATIONS

Voltage: 28.8V

Watts: 260W

Amps: 9A

Getting To Know Your Shark Anti Hair Wrap & DuoClean Cordless Upright with Powered Lift-Away � � � � � � � � � � � � � � � � � �6

Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Charging Your Lithium ION Power Pack Battery . . . . . . . . . . . . . . . . . . . . . . . . . .7

Charge Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operating the Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Maintaining Your Vacuum Cleaner � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Maintaining the Brush-roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Maintaining the Soft Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Checking for Blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18

Guarantee � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �20

Battery Guarantee � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21

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PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

This instruction manual is designed to help you get a complete understanding of your new Shark Anti Hair Wrap & DuoClean Cordless Upright with Powered Lift-Away.

If you have any questions, please call the Customer Service line on 0800 862 0453.

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmental safe recycling.

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IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ CAREFULLY BEFORE USE

If the charger plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt, contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

WARNING

To reduce the risk of ﬁre, electric shock, injury, or property damage:

THE DUOCLEAN FLOOR NOZZLE , WAND, POD, HANDLE, AND HOSE CONTAIN ELECTRICAL CONNECTIONS:

1. This vacuum consists of a motorised

nozzle, wand, vacuum pod, handle, and hose. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2. Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.

3. Use only identical replacement parts.

4. This vacuum contains no serviceable parts.

5. Use only as described in this manual. DO NOT use the vacuum for any purpose

other than those described in this manual.

6. With the exception of ﬁlters, DO NOT expose any parts of the vacuum to water or other liquids.

GENERAL USE

7. This vacuum is not intended for use by

anyone with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they DO NOT play with the vacuum.

8. Always turn o the vacuum before connecting or disconnecting any current carrying hoses, motorised nozzles, chargers, batteries, or other electrical or mechanical parts.

9. DO NOT handle plug or vacuum with wet hands.

10. DO NOT use without dust cup, ﬁlters, and brush-rolls in place.

11. Only use Shark accessories. Failure to do so will void the warranty.

12. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air ﬂow.

13. DO NOT use if nozzle or accessory airﬂow is restricted. If the air paths or the motorised ﬂoor nozzle become blocked, turn the vacuum o and remove the battery. Remove all obstructions before you reinsert the battery and turn on the unit again.

14. Keep nozzle and all vacuum openings away from hair, face, ﬁngers, uncovered feet, or loose clothing.

15. DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

16. Use extra care when cleaning on stairs.

17. DO NOT leave the vacuum unattended

while powered on.

18. When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet ﬁbres.

19. DO NOT place vacuum on unstable surfaces such as chairs or tables.

20. DO NOT use to pick up:

a) Liquids b) Large objects c) Hard or sharp objects (glass, nails,

screws, or coins)

d) Large quantities of dust (including

drywall, ﬁreplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.

e) Smoking or burning objects (hot

coals, cigarette butts, or matches)

f) Flammable or combustible materials

(lighter ﬂuid, gasoline, or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

branded ﬁlters and

21. DO NOT use in the following areas:

a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may

contain explosive or toxic fumes or vapours (lighter ﬂuid, gasoline, kerosene, paint, paint thinners, mothprooﬁng substances, or ﬂammable dust)

22. Turn o the vacuum before inserting or removing the battery, as well as before plugging in or unplugging the charger.

23. Turn o the vacuum and remove the battery before any adjustment, cleaning, maintenance, or troubleshooting. Such preventative safety measures reduce the risk of starting the appliance accidentally.

24. During cleaning or routine maintenance, DO NOT cut anything other than hair,

ﬁbres, or string wrapped around the brush-roll.

25. Allow all ﬁlters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.

26. DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modiﬁed or damaged. Damaged or modiﬁed batteries may exhibit unpredictable behaviour resulting in ﬁre, explosion, or risk of injury.

BAT TERY PACK

27. The battery is the power source for the

vacuum. Carefully read and follow all charging instructions.

28. To prevent unintentional starting, ensure the vacuum is powered o before picking up or carrying the vacuum. DO NOT carry the appliance with your ﬁnger on the power switch.

29.

Use only the recommended battery pack and charger combination. When using Model XBAT 250EU, use charger YLS0244A-E332096 or YLS0244A-U332096. When using battery 3685FBL160UK use charger DK33332096H-B or DK33-332096H-V. Use of batteries or battery chargers other than those indicated may create a risk of ﬁre.

30. Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of ﬁre or burns.

31. Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, ﬂush with water. If liquid contacts eyes, seek medical help.

32. Battery should not be stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life.

33. DO NOT charge battery at temperatures below 50°F (10°C) or above 104°F (40°C).

34. Store the appliance indoors. DO NOT use or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.

35. DO NOT expose the battery to ﬁre or temperatures above 265°F (130°C) as it may cause explosion.

36. Follow all charging instructions. DO NOT charge the battery at temperatures below 50°F ( 10°C) or above 104°F (40°C). Charging improperly or at temperatures not in the speciﬁed range may damage the battery and increase the risk of ﬁre.

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SAVE THESE INSTRUCTIONS

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(Click)

ASSEMBLY

3 WAYS TO CHARGE THE LITHIUM-ION BATTERY

OUT OF VACUUM

(Click)

To remove the battery for charging, lift the handle on top of the battery and pull up. The battery must

be charged before ﬁrst use.

A complete charge takes approximately 3.5 hours.

IM POR TAN T: When charging, connect the charger to the port ﬁrst, then plug the charger into plug socket.

(Click)

1. Inser t wand into ﬂoor nozzle.

2. Insert handle into wand.

3. Align the bottom of pod onto the rails on the front of the neck of the ﬂoor nozzle.

Slide pod down the rails until it clicks into place.

4. Connect hose to back of pod, and attach hose clip onto wand.

5. Insert charged battery into pod with the handle toward the back until it clicks.

To ensure proper insertion, the handle on battery must be down.

IM POR TAN T: For proper operation, ensure all connections are securely clicked into place.

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IN VACU UM

NOTE: o nly one ch arger is p rovided . NOTE: W hen using the cradle, inse rt the charger plug into the po rt and rot ate to lock into place.

The bat tery will not charg e unless the charger is locke d into place.

IN CHARGING CRADLE

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CHARGE INDICATOR LIGHTS

OPERATING THE VACUUM

In Use: Lights illuminate steadily

Full Charge

Mid Charge

Low Charge

Needs Charge

Charging: One light ﬂashes

TOP OF BATTERY

Charge Indicator

Light

Low Charge

Mid Charge

Nearly Full

Full Charge

TEMPERATURE ISSUE: FIRST AND THIRD INDICATOR LIGHTS FLASHING ALTERNATELY

If the ﬁrst and third indicator lights are ﬂashing alternately, the battery temperature is not optimal. If this happens when charging, leave the battery plugged in and charging will resume once temperature reaches optimal level.

NOTE: The battery must be charged before ﬁrst use. A complete charge takes approximately 3.5 hours. NOTE: T he indic ator light will shut o 5 minutes after reaching full charge .

OPERATING THE VACUUM

SETTINGS

RUNTIMES

MODE AND SETTINGS REGULAR BOOST MODE

UPRIGHT & POWERED LIFT-AWAY (CARPET)

UPRIGHT & POWERED LIFT-AWAY (FLOOR)

ABOVE FLOOR & LIFT-AWAY (WAND OR HANDLE)

Up to 25 minutes

Up to 29 minutes

Up to 50 minutes

POD, HANDLE AND WAND ARE DETACHABLE

TIP: See next page for all the dierent ways you can use your vacuum.

DETACH THE POD

Press LIFT-AWAY button on handle and lift pod o ﬂoor nozzle.

Up to 16 mi nutes

POWER BUTTON SURFACE SUCTION LEVEL

Press icon to turn power on or o.

Power

IM PO RTA NT: Your unit will default to B OOST when using in Lift-Away mode. BOOST s hortens runtime. NOTE: S elect Carpet mode for stuck-on du st and de bris.

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Press icon to select surface setting:

Carpet

For carpets.

Floor

For hard ﬂoors and rugs.

Press icon to boost power:

BOOST

When in Lift-Away mode, press BOOST icon to turn on or o.

The default power setting on ﬂoors and carpets is ION Power mode. For an additional boost of suction power, press and hold the BOOST icon.

DETACH THE WAND

Press the Wand Release button until it clicks, then pull up on wand to detach from the ﬂoor nozzle.

DETACH THE HANDLE

Pull the Handle Release trigger to detach the handle from the wand.

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OPERATING THE VACUUM

VERSATILE FLOOR-TO-CEILING CLEANING

MAINTENANCE

IM POR TAN T: Remove the battery before performing any maintenance.

To remove, lift the handle on top of the battery and pull up.

EMPTYING THE DUST CUP

UPRIGHT

For cleaning carpets and hard ﬂoors. To activate brush-roll, step on ﬂoor nozzle and tilt handle back.

Use the wand in Above Floor Mode fo r quick jobs above shoulder height.

ABOVE-FLOOR

With pod attached, detach the wand from the ﬂoor nozzle.

POWERED LI FT- AWAY

Use Powered Lift-Away to reach under furniture to clean carpets and hard ﬂoors.

Use the ha ndle in Above Floor Mode fo r quick jobs o th e ﬂoor.

ABOVE-FLOOR

With pod attached, detach the handle from the wand.

To remove Dust Cup, pinch and pull side tabs. Tilt dust cup away from the vacuum cleaner, then lift to remove.

Lint

Screen

Press lower button to open bottom of dust cup.

LIFT-AWAY WITH WAND

Use the wand in Lift-Away mode for more reach when cleaning above-ﬂoor areas like coving or skirting boards.

NOTE: See previous page for instructions on how to detach the pod, wand and handle.

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LIFT-AWAY WITH HANDLE

Use the handle in Lift-Away mode for more detailed cleaning of above-ﬂoor areas like upholstery, window sills or stairs.

To remove collected debris from Lint Screen, press top button and lift handle to open top of dust cup.

To reinstall dust cup, place bottom into pod and then tilt dust cup toward the wand until it clicks into place.

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MAINTENANCE

Your vacuum comes equipped with three ﬁlters located on the vacuum pod: two Pre-Motor Filters (one is a ﬁlter frame) and one Post-Motor Filter to capture and trap dust and debris.

CLEANING PRE-MOTOR FILTER (ONCE A MONTH)

Perform regular maintenance on your ﬁlters to keep your vacuum's suction power optimal. IM POR TAN T:

to air-dry for at least 24 hours before replacing them in the vacuum to prevent liquid from being drawn into electricparts.

To prevent damage, rinse ﬁlters with lukewarm water

Clean Filters

Monthly

1. Slide down ﬁlter door release button.

2. Tilt ﬁlter door and lift o.

Foam Filter

Filter

Frame

3. Remove ﬁlter from pod. Pull o foam ﬁlter.

4. Rinse foam ﬁlter and ﬁlter frame with lukewarm

5. Once completely dry, reinsert foam ﬁlter on

6. Holding the pull tabs, push the ﬁlter back

7. Reinsert bottom of ﬁlter door into slots on

ONLY. DO NOT

use soap. Allow ﬁlters

Filter Door

water O NLY and leave to air-dry for at least 24 hours before reinstalling.

ﬁlter frame.

into the pod.

pod. Tilt door to close, pressing until it clicks into place.

CLEANING POST-MOTOR FILTER (ONCE A YEAR)

Perform maintenance on your Post-Motor Filter once a year to keep your vacuum's suction power optimal. IM POR TAN T: Rinse Post-Motor Filter with lukewarm water O NLY. DO NOT use soap. Allow to air-dry for at least

24 hours before reinstalling. DO NOT scrub Post-Motor Filter.

1. Pull up on Post-Motor Filter access tab to

remove.

2. Rinse ﬁlter with lukewarm water ONLY and leave

to air-dry at least 24 hours before reinstalling.

Post-Motor

Filter

3. When dry, reinsert Post-Motor Filter and press

down until it clicks into place.

Note: Battery must be removed before Post-Motor Filter can be removed.

REPLACING FILTERS

Follow the previous instructions for removing ﬁlters. The Foam Filter should be replaced every

2.5 years, and the Post-Motor Filter should be replaced every 3 years, subject to frequency of use.

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Replacement Pre-Motor Filter

Replacement Post-Motor filter

and Frame

NOTE: To order replacement parts and filters, visit sharkclean.eu.

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MAINTENANCEMAINTENANCE

CLEANING OR REPLACING BRUSH-ROLLS CHECKING FOR BLOCKAGES

BRUSH-ROLL

TURN LOCKS LIFT COVER

SOFT ROLLER

IM POR TAN T:

Detach hose from vacuum pod, and check opening on back of pod for blockages.

DO NOT use sharp or metal objects to clear blockages.

Detach dust cup from vacuum pod. Empty dust cup, remove debris from lint screen, and check for blockages.

If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll.

1. Turn o the vacuum.

2. Using a coin, turn locks counterclockwise to

open, then lift o cover to access brush-roll.

3. Clear airway of blockages.

4. Replace cover by sliding inserts into slots,

then pressing down ﬁrmly on all sides before turning locks clockwise to close. There will be an audible click once the locks are secured.

NOTE: To order replacement parts and filters, visit sharkclean.eu.

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1. Slide Eject Roller button forward.

2. To remove Soft Roller, pull the tab on the right.

3. Tap loose debris o the Soft Roller. Use a dry

towel to wipe clean, or to remove any hair or ﬁbres caught in the teeth behind the Soft Roller.

4. Rinse as needed. Use O N LY lukewarm water, and leave to air-dry completely for at least 24 hours.

5. When dry, insert the left end of the roller ﬁrst, then push the right end into place with the word Front facing forward.

Detach handle from wand and hose from the vacuum pod, and check openings for blockages.

Detach wand from ﬂoor nozzle. Tilt nozzle neck back to straighten the airway, and remove any blockages.

NOTE: Turn off vacuum and remove battery before checking for blockages

Detach wand from ﬂoor nozzle and handle, and check both ends of wand for blockages.

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ACCESSORIES INCLUDED

ADDITIONAL ACCESSORIES

Crevice Tool

Dusting Brush

Wide Upholstery Tool

Motorised Pet Tool (certain models only)

Accessory Bag

Lithium-Ion Battery

Charging Cord

Battery Charging Cradle

A E D

Flexi Crevice Tool

2in1 Duster Crevice Tool

Pet Multi-Tool

Anti-Allergen Dust Brush

Upholstery Tool

Under Appliance Wand

B F

D H

NOTE: Not a ll access ories com e with all un its. Please see th e top ﬂap of your box for your unit's co nﬁguration. To order add itional a ccessories, vis it sharkclean.eu.

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TROUBLESHOOTING

LIGHT INDICATOR WHAT IT MEANS

FLOOR and CARPET LEDs ﬂash together

BOOST LED ﬂashes

FIRST and THIRD BATTERY INDICATOR LEDS ﬂash alternately

Blockage detected. Turn o unit and remove blockage.

Unit temperature is high. Turn o vacuum and wait for approx. 45 minutes. While unit is cooling, look for blockages and remove any that are found. Filters may also need to be cleaned. See Maintenance Section.

Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.

BATTERY REMOVAL AND DISPOSAL

This pr oduct u ses a lithium-ion recha rgeabl e and recyclable battery. When the battery no longer h olds a cha rge, it should be removed from the vacuum and recycled. DO NOT i ncinerate or comp ost the battery.

When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent battery to an authorised recycling centre or to retailer for recycling. Contact your local recycling centre for information on where to drop o the spentbattery.

Vacuum is not picking up debris. No suction or light suction.

• Ensure handle, hose, dust cup, and wand

are all securely connected onto the unit.

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the ﬁlters before reinserting them in the vacuum.

• Dust cup may be full; empty dust cup.

• Check wand, hose, hose connections,

nozzle and accessories for blockages; clear blockages if required.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbres, or hair that may be wrapped around the brush-roll and Soft Roller or trapped behind the Soft Roller.

Vacuum lifts rugs.

• Turn o vacuum, and move it away from any obstruction. Turn on vacuum and tilt handle back to activate brush-roll.

• Check that vacuum is in Extended Runtime mode and/or try Floor mode.

• Turn o the unit to disengage the brushroll and restart with the Power button.

Brush-roll/Soft Roller does not spin.

• If Brush-roll Indicator Light on the ﬂoor

nozzle turns red, the brush-roll and/or Soft Roller have stopped spinning. Immediately turn o and remove battery from vacuum pod and remove blockage before reconnecting and turning vacuum back on. If light turns green, the blockage has been successfully cleared.

• If headlights are not illuminated, there is a connection issue between the hose, pod, wand, and nozzle. Try disconnecting the pieces and then reconnecting them, sliding in each one until it clicks securely into place.

Vacuum turns o on its own or will not turn on.

There are several possible reasons for the vacuum cleaner turning o on its own, including blockages, battery issues, and overheating. If the vacuum cleaner turns o on its own, perform the following steps:

1. Check battery indicator lights to see if battery needs to be recharged. If it does not need charging, turn o the vacuum cleaner and remove battery.

2. Empty dust cup and clean ﬁlters.

3. Check wand, accessories, and inlet

openings and remove any blockages.

4. Allow unit and battery to cool for at least 45 minutes, until it returns to room temperature.

5. Return battery to vacuum and press

Power button.

Dust cup will not latch onto unit:

• The dust cup will not latch if the pod is not

inserted properly onto the unit. Align the bottom of pod onto the rails on the front of the neck of the ﬂoor nozzle. Slide pod down the rails until it clicks into place.

Battery not charging.

• Batteries outside of optimal temperature

range may not begin charging immediately. Move to room temperature area and/or allow battery to cool before charging.

• Please review battery runtimes in the

Operating the Vacuum section.

• When charging with the cradle, ensure

battery is pressed all the way down onto cradle and that charge indicator lights illuminate.

• Battery life expectancy is at least two

years and comes with a two-year limited guarantee. New battery packs can be purchased at sharkclean.eu

• When charging with the cradle ensure the

charger is inserted and then rotated to lock it into place. Battery will not charge unless the charger is locked into place.

Battery not inserting into vacuum.

• Make sure handle is down before pushing

battery securely into place.

• Make sure Post-Motor Filter ﬁlter is securely

clicked into place prior to inserting the battery.

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FIVE (5) YEAR LIMITED GUARANTEE

When a consumer buys a product in the UK , they get the beneﬁt of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give the original product owner an additional manufacturer’s warranty of up to ﬁve years. (1 year as standard plus 4 years when you register) These terms and conditions relate to our manufacturer’s warranty only - your statutory rights are unaected. Please note that the 5 year guarantee is available in all EU countries and in the UK if it stops being an EU countr y during the guarantee term.

The conditions below describe the prerequisites and scope of our warranty. They do not aect your statutory rights or the obligations of your retailer and your contract with them.

The lithium ion power pack is not covered by the 5 year guarantee (see battery warranty on next page)

Shark® Guarantees

A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration - and reﬂects how much conﬁdence the manufacturer has in its product and manufacturing quality.

Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline (0800 8 62 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd online support at www.sharkclean.eu/uk.

How do I register my extended Shark ® guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date you purchased the machine (receipt or delivery note)

• To register online, please visit www.sharkclean.eu/uk/register-guarantee

IM POR TAN T

• Both the 12 months and the extended 4 years guarantee will only cover your product from the date of purchase.

• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.

What are the beneﬁts of registering my free Shark guarantee?

When you register your guarantee we’ll have your details to hand if we ever need to get in touch. If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches.

If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark machines guaranteed for?

Our conﬁdence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of up to ﬁve years for the original owner (12 months plus an extended warranty of 4 years).

What is covered by the free Shark guarantee? Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark

guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

1. Blockages - For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, batteries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the

vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

4. Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of parts not assembled or installed in accordance with the operating instructions.

6. Use of par ts and accessories which are not Shark Genuine Components.

7. Faulty installation (except where installed by Shark).

8. Repairs or alterations carried out by parties other than Shark or its agents.

9. The Lithium ION power pack battery. Please see next pa for battery warranty.

10. Claims for repairs made under the extended manufacturer’s guarantee by anyone other than the original owner

who registered the product.

What happens when my guarantee runs out?

Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners af ter the warranty has elapsed or the product has been sold to a new owner. In this case please contact our free phone customer service help line and ask about our out warranty program, on 0800 862 0453.

Where can I buy genuine Shark spares and accessories?

Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll ﬁnd a full range of Shark spares, replacement par ts and accessories for all Shark machines at www.sharkclean.eu.

Please remember that using non-Shark spares invalidates your guarantee.

TWO (2) YEAR LIMITED BATTERY GUARANTEE

When a consumer buys a product in the UK , they get the beneﬁt of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so conﬁdent about the quality of our products that we give the original product owner an additional manufacturer’s warranty of up to two years . (1 year as standard plus 1 year when you register) These terms and conditions relate to our manufacturer’s warranty only - your statutory rights are unaected. Please note that the 2 year guarantee is available in all EU countries and in the UK if it stops being an EU country during the guarantee term.

The conditions below describe the prerequisites and scope of our warranty. They do not aect your statutory rights or the obligations of your retailer and your contract with them.

Shark® Guarantees

Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline is 0800 862 0453. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also ﬁnd online support at www.sharkclean.eu/uk.

How do I register my extended Shark ® guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date you purchased the machine (receipt or delivery note)

• To register online, please visit www.sharkclean.eu/uk /register-guarantee

IM POR TAN T

• Both the 12 months and the extended 1 year guarantee will only cover your product from the date of purchase.

What are the beneﬁts of registering my free Shark guarantee?

If you register your guarantee online, you’ll get instant conﬁrmation that we’ve received your details.

How long are new Shark machines guaranteed for?

What is covered by the free Shark guarantee?

Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

1. Blockages - For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, batteries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling

of the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

4. Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of parts not assembled or installed in accordance with the operating instructions.

6. Use of parts and accessories which are not Shark Genuine Components .

7. Faulty installation (except where installed by Shark).

8. Repairs or alterations carried out by parties other than Shark or its agents.

9. Claims for repairs made under the extended manufacturer’s guarantee by anyone other than the original owner

who registered the product.

What happens when my guarantee runs out?

Where can I buy genuine Shark spares and accessories?

Please remember that using non-Shark spares invalidates your guarantee.

sharkclean.eu

NOTES NOTES

sharkclean.eu

Euro-Pro Europe Limited 3150 Century Way Thorpe Park Leeds LS15 8ZB 0800 862 0453 ninjakitchen�eu

Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein are subject to change withoutnotice.

SHARK and DUOCLEAN are registered trademark of SharkNinja Operating LLC.

POWERED LIFT-AWAY and LIFT-AWAY are trademarks of SharkNinja Operating LLC.

ICZ160UK�Series�IB�MP�190819�Mv1 PRINTED IN CHINA

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@sharkcleanuk

Shark ICZ160UK Instruction manual

Specifications and Main Features

Frequently Asked Questions

User Manual