Shark HV384Q User Manual

Please make sure to read the enclosed Owner’s Guide prior to using your unit.

WHAT’S INSIDE:

E F G H

Handheld Vacuum

Motorized Floor Nozzle

Wand

Onboard Tool Clip

Duster Crevice Tool

Upholstery Tool

Wall Mount

(includes screws & anchors)

Under-Appliance Wand

Pet Multi-Tool

Hair-Removal Tool

(located above brushroll)

Accessory Bag

(image not shown)

COMPLETE

HV384Q Series

QUICK START GUIDE

Join The

™

Clean Evolution.

When it comes to cleaning, we’re not

afraid to get our hands dirty. At Shark

we’re constantly working to evolve and

innovate products to meet the needs

of people like you. Because our job is

AS S E M B LY

(Click)

For additional information on parts and accessories, visit sharkaccessories.com

For questions or to register your product, contact us at

800-798-7398 or visit us online at sharkclean.com

@sharkcleaning

HV384Q_160929

Use this Quick Start Guide

to learn about your new

vacuum’s great features.

to make 5-star-worthy products that

make your life a whole lot easier.

(Click)

and

Release

HAVING

VERSATILE FLOOR-TO-CEILING CLEANING MAINTENANCESTORAGE

TROUBLE?

ISSUE

Vacuum is not picking up debris. No suction or light suction.

Solution

Empty dust cup, clean ﬁlters, and check all openings for blockages.

ISSUE

Vacuum lifts area rugs.

Solution

Turn off the unit to disengage the brushroll and restart with the power slider switch.

ISSUE

Brushroll and/or soft roller does not spin. The Brushroll Indicator Light on the ﬂoor nozzle turns red.

Solution

Turn off and unplug the vacuum immediately. Remove any blockages, then reconnect and turn vacuum back on. If Brushroll Indicator Light on the ﬂoor nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact customer service at 1- 8 0 0 -798 -7398.

FLOOR CLEANING ABOVE-FLOOR CLEANING

Plug The Unit In

Place your foot gently on the ﬂoor nozzle and tilt the handle back to start cleaning.

Choose Setting

The Rocket® Complete has a 2-speed power slider switch on the handle. Slide the power switch to the appropriate ﬂoor setting and start cleaning.

Setting I

Gentle on bare ﬂoors and delicate area rugs.

The brushroll and the soft roller both spin together slowly to clean bare ﬂoors and delicate area rugs. The soft roller traps ﬁne dust and large particles, while the brushroll directs that debris to the suction channel.

Setting II

Deep cleans carpets by removing embedded dirt.

Both brushrolls spin faster, working together to pick up debris below the surface of your carpets.

NOTE:

For deep c leaning per ASTM F 6 08 (embe dded dirt in carpet) please use on Setting II, high pile carpet mode.

Stand the vacuum upright.

Step on the foot pedal and pull the wand up to disconnect it from the motorized ﬂoor nozzle.

Press the Wand Release button on the top of the wand to disconnect it from the handheld vacuum.

Wand Release

Floor Nozzle

Release

Attach desired

cleaning accessory.

Wand

Release

NOTE: Use Setting I for all

above-ﬂoor accessories.

Onboard hook

For compact, convenient storage, hang the hand vacuum on the hook on the bottom of the wand, and wrap the power cord around the cord hooks. The unit stores easily in a closet or along a wall.

Handheld

Vacuum Catch

Handheld Vacuum

Storage Hook

Wall mount

Use the wall mount that is included. See enclosed instruction sheet for complete installation information.

Empty the dust cup every time debris reaches the MAX ﬁll line.

Dust Cup Release

Empty

TIP:

Wash ﬁlters every month to keep the suction strong.

Rinse ﬁlters and allow to air-dry completely. Tap loose dirt from foam ﬁlters as needed between washes.

Brushroll garage for easy access to your brushroll.

Push the release buttons and the brushroll garage door will pop up. Lift out the brushroll to easily remove any string, hair, or debris that may be wrapped around it by using the onboard hair-removal tool.

One-touch button for easy access to soft roller.

Slide the soft roller access button up to remove the soft roller. Use the onboard hair-removal tool to clean off any string, carpet ﬁbers, or hair that may be wrapped around the soft roller. Remove any debris from roller housing.